Clinical Technical Support Specialist: Hybrid Remote/Onsite
Instrumentation Laboratory Company Job In Bedford, MA Or Remote
Under direction of the department manager, provides technical assistance to customers and Werfen field personnel within a product line responsibility. Troubleshoots, over the phone, answers a broad range of technical questions regarding instrument performance, instrument capabilities, QC concerns and other product concerns as required. Assists in the training and direction of new personnel within the department.
Responsibilities
Key Accountabilities:
Provides first line contact on phone calls for instrument assistance (hardware/software/methodology) when possible, resolves issue with customer during first contact.
Obtains and records necessary information from customer to provide adequate and useful record of contact and problem encountered.
Troubleshoots instrument problems with customer or Werfen field personnel, ascertaining customer's willingness and ability to perform necessary tasks.
When required, obtains necessary information and dispatch service request to appropriate Field Service Representative.
Assumes responsibility for call until it is transferred to the field.
Assists in training and guidance of new department personnel.
Enhances personal knowledge of Werfen products and other disciplines to increase ability to provide rapid, effective support.
Acute Care Diagnostics product line specialists participate in on-call rotation after hours/weekends and holidays.
Hemostasis product line specialists assist as needed/required with covering off-shift hours/weekends/holidays and/or on-call responsibility.
Represents the department within Werfen as required to provide proper information for problem resolution.
Budget Managed (if applicable):
N/A
Internal Networking/Key Relationships:
To be determined based on department needs
Skills & Capabilities:
Must have good organizational skills, the ability to multi-task, work under pressure and exercise good judgment.
Ability to communicate effectively with customers, peers and management through oral and written presentations I reports.
Demonstrated proficiency in MS Windows operating systems versions.
Proficient skills in typing, Lotus Notes, Excel, Word and other job critical applications
Qualifications
Minimum Knowledge & Experience Required for the Position:
Bachelor's Degree in Medical Technology, Biomedical Engineering or a related field or equivalent experience
Minimum 3 years' experience in a clinical setting
Previous customer support experience is desirable
International Mobility Required:
No
Travel Requirements:
Solution Leader Remote Service Application
Instrumentation Laboratory Company Job In Bedford, MA Or Remote
The Solution Leader - Remote Service Applications will define and execute the global strategy for Werfen's remote service Applications/Solutions for In Vitro Diagnostics (IVD) sys tems. This role requires a blend of technical expertise, strategic vision, and customer focus to drive product innovation, market adoption, and successful launches.
The ideal candidate has an engineering background and experience managing products in medical devices involving connectivity, cloud platforms, IoT, and cybersecurity. They will be responsible for gathering customer needs, translating them into actionable requirements, and collaborating cross-functionally to deliver high-impact solutions.
Responsibilities
Key Accountabilities:
Product Strategy and Roadmap Execution
Lead the evolution of digital and remote support experiences by identifying best prac tices within and beyond the industry.
Analyze Werfen's service model to drive innovation and operational excellence while enhancing customer experience.
Define and communicate a compelling vision and long-term strategy for Remote Ser vice Applications that aligns with company goals.
Develop and own a 3-5-year Remote Service Applications roadmap in collaboration with affiliates, service teams, and IT, ensuring alignment with strategic priorities and measurable impact on customer experience and ROI.
Serve as the product champion, advocating for Remote Service Applications/Solutions within Werfen.
Product Management
Lead Voice of the Customer (VoC) initiatives to gather user insights and translate them into actionable product improvements.
Prioritize features and enhancements based on customer feedback, business goals, and technical feasibility.
Work closely with R&D, IT, QA/RA, and Service Operations to ensure feasibility, com pliance, and successful implementation.
Establish continuous feedback loops with field service organizations and technical sup port teams to refine solutions.
Product Development
Translate business objectives and market insights into detailed technical product re quirements and user stories.
Drive the product development lifecycle using Agile methodologies, including ideation, roadmap creation, backlog grooming, and sprint planning with a dedicated squad.
Collaborate with engineering, design, and quality assurance teams to deliver features on time, on scope, and with quality.
Ensure with QA/RA that product documentation meets QMS requirements.
Product Launch and Marketing
Lead global product rollout efforts, ensuring cross-functional teams are prepared for successful execution.
Create customer and user-facing documentation.
Define product positioning and collaborate with affiliates on go-to-market strategies and create relevant documentation.
Track post-launch performance metrics (e.g., product adoption, customer satisfaction) and use-feedback to guide future improvements.
Stakeholder Collaboration
Act as a bridge between technical teams and non-technical stakeholders, ensuring clear communication and shared understanding.
Collaborate with Affiliates, Strategic Business Units (SBU), R&D, QA/RA across Werfen to align product development with market demands and customer needs.
Networking/Key relationships:
Affiliate Service and Commercial Teams
Strategic Business Units (SBU)
R&D and Software Engineering Teams
Global IT and Cybersecurity Teams
Quality Assurance/ Regulatory Affairs (QA/RA)
Technical Support and Field Service Organizations
External Technology Partners/ Vendors
Qualifications
Minimum Knowledge & Experience for the position:
Bachelor's degree in Engineering, Computer Science, or a related technical field.
8+ years of experience in product management of software solutions.
Ability to work independently and drive cross-functional initiatives.
Exceptional communication skills, with the ability to convey technical concepts to technical and non-technical audiences.
Strong analytical and problem-solving skills, with a data-driven approach to deci sion-making.
Preferred:
Experience in IVD, medical devices, or regulated industries
Familiarity with IoT or clinical software technologies.
Experience working with global-product launches and cross-regional teams.
Skills & Capabilities:
Strategic Thinking - Ability to define long-term product vision and roadmap aligned with business goals and evolving customer needs.
Technical Acumen - Strong understanding of cloud platforms, IoT, cybersecurity, and medical device connectivity within regulated environments.
Product Management Expertise - Proficiency in Agile methodologies, user story writing, backlog management, and cross-functional team leadership.
Customer-Centric Mindset - Skilled in leading Voice of the Customer (VoC) initiatives and translating insights into impactful product features.
Cross-Functional Collaboration - Effective at building consensus and driving execution across R&D, QA/RA, IT, Service, and Commercial teams.
Communication & Influence - Strong verbal and written communication skills with the ability to engage both technical and non-technical stakeholders.
Analytical Thinking - Ability to synthesize data, market trends, and service KPis to inform decisions and measure success.
Change Management - Experience managing organizational adoption of new digital solutions and driving behavior change.
Regulatory Awareness - Understanding of medical device compliance frameworks (e.g., FDA, IVOR, ISO 13485) and their implications on software products.
Problem-Solving Orientation - Resourceful and proactive in identifying challenges, proposing solutions, and driving continuous improvement.
Travel requirements:
If required, this role requires travel up to 20%.
Associate Sales Representative
Remote or Oakland, CA Job
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As an IMS Associate Sales Representative at STERIS, you are responsible for increasing sales in the assigned territory and Region, including coordination and execution of clinical and service-related activities while supporting the local Sales Team. You will be working closely with an assigned Account Manager and tasked with growing the Instrument Management Services (IMS) portfolio in the territory.
This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: CA. This territory covers the East Bay area.
What you will do as an Associate Sales Representative
* Use initiative to originate, promote, and close sales.
* Assume primary responsibility for assigned sales territory.
* Promote supportive, quality Customer relations by identifying internal Customers, acknowledging Customers promptly and using professional behavior.
* Deliver effective and uncompromising Customer service in the territory and Region.
* Coordinate all daily activities with the local Sales Team to ensure Customers are always served effectively. When working in non-local (Regional) territories, effectively coordinates daily activities with the Regional Sales Director.
* Prepare service history reports, cost savings analysis and other relative reports to review with peers on monthly, quarterly and/or annual basis as determined by management.
* Coordinate and conduct preventative maintenance services for Customers with local Sales Team.
* Update process improvement programs for select Customers within assigned territory.
* Coordinate all site visits and workshops for Customer attendance and technical staff.
* Facilitate and maintain all territory billing functions including billing submissions, unbilled revenue and uncollected revenue.
The Experience, Skills and Abilities Needed
Required
* Bachelor's degree
* 1 year of sales experience
* Must be able to be compliant with hospital/customer credentialing requirements
#LI-TL1
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary + Incentive Compensation Program
* Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
* Cell Phone + Technology Stipend
* Robust Sales Training Program
* Flexible Time Off + 9 Corporate Holidays Per Year
* Excellent Healthcare, Dental, and Vision Benefits
* Healthcare and Dependent Flexible Spending Accounts
* Long/Short Term Disability Coverage
* 401(k) with a Company Match
* Parental Leave
* Tuition Reimbursement Program
* Additional Add-On Benefits/Discounts
Pay range for this opportunity is $50,000 - $50,000. This position is eligible for commission. The on target earnings are $90,000.00
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:
STERIS Benefits
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
Req ID: 48879
Job Category: Sales
Location:
Oakland, CA, US, 94501
Workplace Type: Remote
STERIS Sustainability
Life at STERIS
Territory Account Manager, AST (Minneapolis, MN)
Remote or Minneapolis, MN Job
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As an AST Territory Account Manager at STERIS, you are responsible for driving revenue and margin growth within an assigned territory for Applied Sterilization Technologies (AST). You are also responsible for managing Customer relationships and understanding marketplace dynamics within Medical Device, Pharmaceutical, and Consumer Manufacturers.
You will successfully negotiate with Customers' procurement, executive, and legal teams to secure long-term agreements for complex technical products across regional supply chains. You are responsible for setting and executing strategic goals for the assigned territory to meet and exceed the organizations primary objectives for sustained growth and balanced technology. And you will collaborate with partners in Marketing, Operations, and Quality ensuring a high level of Customer focus.
This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states:
WWhat will you do as a Territory Account Manager:
* Sell highly complex contract sterilization services to territory accounts including gamma irradiation, ethylene oxide, electron beam, X-ray, and associated validation and support services as developed.
* Drive revenue and margin growth by developing strong business relationships, understanding the Customer's needs, presenting the value of STERIS and negotiating to favorable long-term agreements with critical territory account Customers.
* Evaluate account performance against established objectives and implement action plans to ensure achievement of targets.
* Educate Customers on the various technical and commercial value propositions of AST sterilization methodologies to ensure the proper understanding and acceptance of our value-added contributions.
* Collaborate with partners in AST on One Team One Goal Customer meetings that demonstrates the value of STERIS to drive outcomes of increased sales and profits.
The Experience, Skills, and Abilities Needed:
Required
* Bachelor's degree
* 10 years of sales experience including selling complex technical products
* 5 years of experience negotiating and securing long-term and/or strategic agreements
* 5 years of consistently outperforming sales targets with recognition/awarded results
Preferred
* Healthcare sales experience
What STERIS Offers:
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary + Incentive Compensation Program
* Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
* Cell Phone Stipend
* Robust Sales Training Program
* Flexible Time Off + 9 Corporate Holidays Per Year
* Excellent Healthcare, Dental, and Vision Benefits
* Healthcare and Dependent Flexible Spending Accounts
* Long/Short Term Disability Coverage
* 401(k) with a Company Match
* Parental Leave
* Tuition Reimbursement Program
* Additional Add-On Benefits/Discounts
Must be able to be compliant with hospital/customer credentialing requirements
#LI-BS1
Pay range for this opportunity is $118,000 - $125,000.This position is eligible for commission; The On Target Earnings are $160,000 to $180,000.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:
STERIS Benefits
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
Req ID: 49042
Job Category: Sales
Location:
Minneapolis, MN, US, 55446
Workplace Type: Remote
STERIS Sustainability
Life at STERIS
Sr. Specialist/Staff Specialist, Global Segment Marketing - BioPharma Research
Remote or Menlo Park, CA Job
PacBio is seeking a dynamic, high-energy marketing professional to spearhead global demand generation strategies and content development, driving new opportunities in the rapidly evolving biopharma landscape. This role is at the forefront of bringing PacBio cutting-edge HiFi sequencing technology to researchers and companies pushing the boundaries of drug discovery, biomarker development, and precision medicine.
In this role, you will develop and execute integrated campaigns that leverage multiple channels and media formats, creating compelling content to engage and educate customers, sales teams, and industry stakeholders. You will collaborate closely with regional marketing, product marketing, data science, web, software, and CRM teams to optimize growth-focused initiatives and expand PacBio's presence in biopharma.
This is an opportunity to make a meaningful impact by advocating for both our customers and the continued expansion of HiFi sequencing into this exciting and fast-growing market segment. If you're passionate about driving innovation, accelerating discovery, and shaping the future of biopharma with transformative sequencing solutions, we want to hear from you!
Role & Responsibilities:
Lead cross-functional teams (regional marketing, product management, marketing comms, digital, social, web..etc.) to build marketing and audience strategy, and messaging to drive awareness, consideration, and purchase of PacBio's products and solutions offerings for biopharma researchers.
Work with cross-functional teams and commercial teams to meet commercial business goals that are on strategy and align with the segment narrative.
Develop and manage a wholistic, multi-channel annual marketing plan for the segment with input from a variety of cross-functional stakeholders and internal experts.
Manage efficiencies and timeliness across asset deliverables while driving for high ROMI.
Employ campaign goals/benchmarks and measure results using appropriate marketing metrics and analytics.
Responsible for tracking and reporting on results for segment using appropriate marketing metrics and analytics and optimize campaigns and marketing plan on a quarterly basis or as needed.
Consults and supports regional marketing efforts. Works closely with regional marketing to optimize content to support specific regional needs.
Work with segment leads to create sub-market campaigns as needed for maximum impact and ROI.
Develop and nurture KOLs to support scientific studies and generate data leveraging PacBio technology.
Provide competitive gap analyses and product messaging, product positioning to support commercial goals.
Required Qualifications:
5+ years experience marketing to life sciences industry, gene and cell researchers, or related discipline. Biopharma a plus.
Strong, demonstrated knowledge of marketing principles, practices, tactics, and tools.
Ability to communicate complex ideas in a simple, efficient manner.
Ability to write concise creative briefs for corporate marketing team briefings and anticipated market needs.
Working knowledge of marketing analytics to inform campaign development, measure success, and optimize where needed.
A proven cross-functional leader - ability to lead through influence and manage a matrixed organization to achieve results.
Ability to create high impact sales presentations to advance sales funnel.
Proactive, self-motivated individual with the ability to work independently and manage multiple priorities.
Excellent interpersonal skills to build consensus and influence.
Excellent written and verbal communication skills.
10% to 15% travel required to conferences and customer visits.
Preferred Experience:
Talent for visual communication and display of complex information in graphical forms across multiple platforms a plus.
This role is not eligible for visa sponsorship.
Non-Field Based Employees are required to be onsite Monday-Thursday (Friday work from home). Depending on the role, some employees may be required to be 100% onsite.
You may be required from time to time to visit and work at PacBio locations and for such times as the Company considers necessary for the proper performance of your duties.
All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.
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Salary Range:
$128,800.00 - $222,200.00
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at PacBio. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. PacBio does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, PacBio employees or any other company location. PacBio is not responsible for any fees related to unsolicited resumes/applications.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at ************, or ****************************** for assistance.
Visit our following pages for more information on:
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Culture
Equal Opportunity Employment
Surgical Equipment Field Technician
Remote or Seattle, WA Job
Join our Surgical Equipment Support Team!
Do you have a passion for fixing things and enjoy autonomy in your work environment? As a
Surgical Equipment Field Technician
, you will work remotely, predominantly on-site at hospitals, to troubleshoot, repair, and install medical devices used in surgical settings. With the flexibility of remote work, you're supported by a dedicated team throughout your daily operations.
Perfect for those with: HVAC repair, Mechanics, Maintenance, or specialized skills in Refrigeration, Boilers, Chillers, Equipment Repair, Diesel & Automotive Repair, Aviation, Plumbing, or Electrical systems.
Role Overview:
Conduct essential maintenance and repairs on a diverse range of medical equipment.
Autonomously manage time to align with Customer and business demands while executing equipment performance checks, service calls, and installations.
Collaborate with departments like Tech Support and Engineering to address complex issues and meet compliance standards.
Engage directly with Customers offering repair options and build relations with Sales to enhance service experience.
Deliver solutions across your designated areas, adhering to service contracts and adapting to Customer needs.
Qualifications:
Completion of high school/GED with over four years of relevant experience, or equivalent combinations of education, certifications, or military experience important.
Possess a valid driver's license and pass requisite background checks and physical capability assessments.
Demonstrate proficiency in Customer interaction, both written and spoken communication, and basic computer operations (MS Windows, mobile apps).
Flexibility to accommodate varying schedules, including potential overnight and extended hours to meet business requirements.
Why Choose Us:
Competitive pay structure and extensive vacation benefits.
First-class healthcare benefits across dental, vision, and medical.
Access to a company vehicle, phone, and laptop for work purposes.
Opportunities for career growth and continuation of education.
We look forward to your application and promise a rewarding career path in supporting healthcare excellence!
Audio Visual Installation Technician
Remote or Memphis, TN Job
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As an Integration Technician, you will work in an environment where you will install and configure operating room integration systems. In this role, you will be required to interpret project documents (Proposals, Port Maps, Wiring Diagrams, Infrastructure Drawings, etc.), use various hand tools to install equipment including terminating cables, use various test equipment to ensure that systems are installed and energized correctly, and verify all final system configuration with hospital networks. This is a high travel/commute role with significant driving and likely overnight stays.
This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: New Jersey.
What does travel look like:
You will be required to travel to various installation sites across the country via company vehicle or via air travel. Travel is typically booked 1-3 weeks in advance for project planning purposes. Your travel will be extensive. This will include day trips, overnight trips, up to a week at a time. Your typical hours will vary depending on Customer needs. Overtime is common in this position but not guaranteed.
Being a STERIS Integration Technician means you will:
* Join a highly reputable organization that focuses on Quality and Safety ($5 billion global organization that has grown organically and through acquisition. There are approximately 17,000 associates worldwide, which includes over 4,000 customer-facing field-based professionals with opportunities for career advancement within the US and globally)
* Travel to various states and hospital systems and work on diverse projects
* Directly contribute to the health and wellbeing of others through installation of equipment ensuring patients receive the highest quality of care.
What you will be doing:
* Help install operating room integration systems. This includes physical placement of equipment, installation, termination and interconnection of all cables, downloading and configuration of software; and testing of all functions per test documentation as required. This Position will typically work under the direction of Integration Specialist (I or II) or Integration Project Manager.
* Support project installations under the supervision of the Integration Specialists (I or II) with oversight of Integration Project Manager (This position operates with limited direct supervision).Basic duties include installation, testing, and demonstration of integration systems.
* Provide verbal and written progress reports to the installation leader/project manager.
* Perform administrative duties in a timely manner including checklists, Siebel entry, expense reporting, time entry, and others as required.
* Maintains courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
What you need to be qualified for the position:
* High School Diploma/GED with 2+ years of recent installation of cable/audio visual/electronics experience or Associate's degree in Electronics or similar degree, plus 1+ year(s) of related experience.
* Project management experience, strongly preferred.
* Biomed/Hospital IT experience, preferred.
* Strong technical and troubleshooting skills.
* Excellent knowledge of personal computers, video technology, video cabling, networking.
* Excellent interpersonal and Customer communication skills (verbal and written).
* Proficiency in computers and Windows software.
* Flexibility to handle multiple and changing priorities.
* Ability to work flexible hours, sometimes outside "normal business hours" and travel extensively to support business needs.
* Valid driver's license with clean driving record.
* Must be able to be compliant with hospital/customer credentialing requirements.
What STERIS can provide for you:
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary+ Incentive Compensation Program
* Company Provided Vehicle+ Cell Phone+ Laptop
* Hands-on Training Program
* Paid Time Off + 9 Corporate Holidays Per Year
* Excellent Healthcare, Dental, and Vision Benefits
* Healthcare and Dependent Flexible Spending Accounts
* Long/Short Term Disability Coverage
* 401(k} with a Company Match
* Parental Leave
* Tuition Reimbursement Program
* Additional Add-On Benefits/Discounts
* Opportunities for Advancement
Pay range for this opportunity is $47,750.00 - $66,937.50.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Req ID: 49271
Job Category: Service/Technical Services
Location:
Memphis, TN, US, 38011
Workplace Type: Remote
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Clinical Education Specialist- Sterile Processing: Arkansas
Remote or West Memphis, AR Job
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Clinical Education Specialist provides professional education and clinical support to STERIS Customers in infection prevention, reprocessing, and perioperative practice. Provides input in the development of educational materials, provides clinical support and education, and provides a consultative approach to improve Customer processes in using STERIS products/services. Provides a value-added service to assist the sales force achieve their financial objectives.
* This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: Illinois, Missouri, Louisiana or Arkansas.
What You'll do as a Clinical Education Specialist
* Supports: IPT Sales Team as Sterile Processing subject matter experts to gain Customer confidence, grow product line revenue and promote STERIS solutions.
* Supports IPT Marketing by providing clinical expertise in the development and market launch of new products or services as well as concerns with existing products and programs.
* Supports Product Managers in the following areas: Voice of Customer (VOC), feasibility and prelaunch of New Product Development (NPD), Troubleshooting, Review photography for clinical appropriateness, Review presentations, Sample procedures, Clinical Q&A, Content ideation and review.
* Works directly with Customers, Dealer Representatives, and Sales/Service/Customer Support employees for the purpose of providing clinical expertise with strong emphasis on the application of STERIS products via Customer visits, presentations, hands-on training, and communication (written and oral).
* Assists sales team with product and/or equipment in-servicing as needed.
* Plans, generates, and provides formal educational seminars and workshops to stimulate product interest and increase sales.
* Audits Customer work processes (infection prevention, reprocessing and perioperative practice) and use of equipment and related accessories to ensure compliance with operating/processing instructions. Based on audit, proactively identifies opportunities for improvement and provides recommendations.
* Documents audits with recommended actions in standard report format, copying Customer. Inform Account Managers, and Region Manager of any and all opportunities identified during the audit.
* For serious Customer issues, identifies the problem, gathers all facts and data, documents issues and may consult with a Senior or Principal Clinical. Provides immediate and ongoing communication to Director of Clinical Education and others as directed. This may include Legal, Regulatory, R&D, Sales and Service, Customer Support and Marketing. Drafts documentation and follow-up requirements/recommendations for the Customer on a timely basis.
* Takes a pro-active approach to minimize potential Customer issues by providing recommendations to Account Managers and Regional Sales Managers on Customer needs/requirements. May consult with a Senior or Principal Clinical for recommendations as needed.
* Provides clinical expertise with troubleshooting (equipment, process, and machine) and resolves Customer issues supporting and collaborating with Account Managers, Quality Improvement Team, Regulatory, and R&D as required.
* For credentialed Customer presentations, recommend and review new topics based on Customer needs, and review existing presentations based on industry changes to ensure presentations are up to date.
* Develops and maintains relationships with healthcare professionals, industry leaders, professional organizations and business associates through active membership in organizations (i.e., AORN, SGNA, APIC, HSPA etc.) and participation in national/local professional meetings, workshops, and seminars.
* Maintains professional knowledge and expertise in sterile processing practices and regulations and their application to the sterile processing environment. Provides input and expertise in developing educational tools and training material to improve clinical education efficiencies, increase value to Customer, and differentiating STERIS from the competition. Participates in industry trade show activities and professionally represents STERIS as needed.
The Experience, Skills and Abilities Needed
Required:
* Bachelor's degree required.
* 6+ years clinical experience required.
* Expertise in the Central Supply Processing / Sterile Processing Department (SPD) required.
* Track record experience in clinical practice, which may include perioperative practice, infection prevention/control, reprocessing departments, pharmacy, medical or nursing
* Competent in understanding of surgical instrumentation and principles of reprocessing (cleaning, disinfection, sterilization) required.
* Must have minimum of 2 professional certifications within 12 months of hire (i.e. CRCST, CIS, CHL, CER, CIC, CNOR) required.
* Candidates must be live in one of the following states to be considered: Illinois, Missouri, Louisiana or Arkansas.
* Ability to travel up to 70% required.
* Valid driver's license required.
* Must be able to be compliant with hospital/customer credentialing requirements required.
Preferred:
* Bachelor of Nursing degree preferred (BSN) preferred.
* Experience in a leadership position within a hospital SPD (Manager or Director level) preferred.
* Expertise in the one or more of the following: Operating Room, Central Supply, Infection Prevention/Control or Endoscopy Department preferred.
Skills:
* Demonstrated understanding of surgical instrumentation and principles of reprocessing (cleaning, disinfection, sterilization), required.
* Demonstrated analytical, problem-solving and interpersonal skills.
* Excellent written and oral communications.
* Excellent presentation skills before large and small groups.
* Excellent organizational skills and ability to work effectively with multiple priorities.
Other:
* Completion of Lean Orientation, Lean Onboarding, and Problem Solving training to be completed after hire.
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
* Market Competitive Pay
* Extensive Paid Time Off and (9) added Holidays
* Excellent Healthcare, Dental and Vision Benefits
* Long/Short Term Disability Coverage
* 401(k) with a company match
* Maternity and Paternity Leave
* Additional add-on benefits/discounts for programs such as Pet Insurance
* Tuition Reimbursement and continued education programs
* Excellent opportunities for advancement in a stable long-term career
#LI-SA2
#ZRSA-1
#LI-Remote
Pay range for this opportunity is $90,000 - $110,000. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:
STERIS Benefits
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Req ID: 48473
Job Category: Clinical Support/Instrument Processing/Education
Location:
West Memphis, AR, US, 72301
Workplace Type: Remote
Life at STERIS
STERIS Sustainability
Imaging Field Applications Scientist - Houston area
Remote or Houston, TX Job
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Molecular Devices, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Join Molecular Devices and help drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology empowers researchers to tackle complex questions and gain deep insights, accelerating the development of safer, more effective therapeutics. As part of our team-rooted in collaboration, authenticity, and innovation-you'll ultimately contribute to groundbreaking science that enhances lives globally and shapes a healthier future for all.
Learn about the Danaher Business System which makes everything possible.
The Imaging Field Applications Scientist is responsible for Providing pre-sales and post-sales application support for our high-content imaging platforms, including live demonstrations, customer trainings and troubleshootings..
This position reports to the Senior Field Applications Scientist Manager and is part of the North America Imaging Field Applications Scientist team working remotely to cover Texas and surrounding states.
In this role, you will have the opportunity to:
Accelerate Scientific Discovery: You'll work closely with cutting-edge research teams across North America, enabling breakthroughs in drug discovery, cell biology, oncology, neuroscience, and more. Your scientific insight will directly contribute to meaningful advances in human health.
Make a Tangible Impact: You'll influence purchasing decisions, optimize customer workflows, and drive the adoption of innovative imaging solutions that shape how research is done.
Grow with a Global Leader: As part of Molecular Devices and the broader Danaher organization, you'll gain access to world-class training, cross-functional collaboration, and defined career pathways.
Develop Cross-Disciplinary Expertise: From microscopy to automation, software to cell-based assays, you'll gain exposure to a diverse set of tools and workflows-expanding both your scientific and technical knowledge.
Work in a Collaborative Culture: You'll join a high-performing, customer-centric team that values curiosity, continuous learning, and real-world impact. Your ideas and insights will be heard and valued.
The successful candidate will possess:
Excellent analytical, organizational, time management, communication and presentation skills are essential, complimented by a solutions-oriented track record.
The ability to prioritize activities to facilitate a commitment to providing outstanding customer service.
A high degree of creative ability and initiative, and the ability to operate in an independent environment, while still being a “team player”.
The essential requirements of the job include:
Masters in Biological Sciences or equivalent discipline.
2 or more years' hands-on experience with high-content imaging, fluorescence microscopy, or related platforms is required.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
Must have the ability to travel overnight up to 50%, this position will be home office based and the candidate must be located in the Greater Houston, Texas area.
Must be able to lift ~30lbs regular basis
Must have a valid driver's license with an acceptable driving record
It would be a plus if you also possess previous experience in:
MetaXpress, IN Carta or similar software
Customer-facing experience (FAS or technical support)
Molecular Devices, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Molecular Devices we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Molecular Devices can provide.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
#LI-JP1
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit ****************
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at
[email protected] to request accommodation.
Project Manager
Remote or Saint Louis, MO Job
A world leader in the field of in vitro diagnostics for over 55 years, bioMérieux provides diagnostic solutions which determine the source of disease and contamination to improve patient health and ensure consumer safety. In North America we have more than 5,000 team members across 11 sites or subsidiaries, including Salt Lake City-based BioFire Diagnostics and one subsidiary in Montreal, Canada.
Come and join a family-owned global company with a long-term vision, and a human-centered culture.
Position Summary:
As a Project Manager at bio Merieux, you will have the opportunity to work with our VITEK product. VITEK is the world leader in Microbiology Automated Identification and Susceptibility testing, operating in more than 170 countries worldwide. At bio Merieux, we save lives. Come join our team and be a game changer!
This role is 50% in the office and 50% work from home as well as every other Friday off.
Main Accountabilities:
Own corporate and project objectives, and key success factors designed during the project definition phase; design the project scope, deadlines and budget.
Define the project plan including critical milestones from launch to closing, according to selected implementation methodology. Implement the project activities in adherence with project objectives.
Define, monitor and report on project costs.
Identify and mitigate risks to project budget.
Lead a transversal team; coordinate and supervise the activities of team members.
Confirm resource requirements and discuss necessary adjustments with resource managers to ensure availability.
Manage the project risk analysis and manage implementation of associated risk reduction measures. Escalate to the ad hoc project governance instance if necessary.
Identify, prioritize and proactively monitor changes that may affect the project.
Ensure that all elements necessary to the success of the project are identified, defined and monitored throughout the project lifecycle.
Identify and implement change management in response to business drivers.
Communicate progress against objectives of the project to all stakeholders.
Coach and mentor other project managers and assist them in solving problems related to the project management.
Studies/Experience, Skills and Qualifications:
Bachelor's Degree required.
6+ years of experience managing complex and diverse projects in a Project Management role.
Ability to manage all the project elements: scope, budget, planning, risk, quality.
Adaptability, flexibility
Leadership and communication
Assertiveness
BioMérieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMérieux's or its affiliates' application process by contacting us via telephone at **************, by email at **************************, or by dialing 711 for access to Telecommunications Relay Services (TRS).
Transportation Analyst (m/f/d)
Remote Job
The Transportation Analyst (m/f/d) will be responsible for optimizing transportation operations and analyzing transportation data to ensure cost-effective and efficient movement of goods. This role involves collaborating with cross-functional teams, monitoring carrier performance, and utilizing data-driven insights to enhance service quality and operational performance. You will be based in our Distribution site in Großkugel (near Leipzig/Halle), working closely with the warehouse team and reporting into a regional analyst based in France.
How You'll Make an Impact:
Carrier Performance: Monitor and evaluate carrier performance by agreed KPIs, including on-time delivery, cost, and compliance with Service Level Agreements (SLA).
Cost Optimization: Align with global transportation strategies to minimize transportation costs while maintaining high service levels.
Data Analysis: Collect, analyze, and interpret transportation data to identify trends, inefficiencies, and opportunities for cost and service improvement.
Contract Management: Support the negotiation, execution, and management of transportation contracts, ensuring terms align with company objectives and compliance standards.
Carrier Selection: Assist in the evaluation and selection of carriers, ensuring alignment with service level expectations, cost efficiency, and compliance requirements.
Invoice Review: Review and verify incoming and outgoing freight invoices for accurate rules and coding to ensure timely payment.
Cost Analysis: Review, analyze, and manage freight and transport costs.
Provider Reviews: Take part in regular business reviews with key transportation service providers and set performance objectives.
Freight Claims Management: Assist in the management, tracking, and reporting of freight claims.
Problem Resolution: Collaborate with cross-functional teams to address and resolve transportation-related issues.
Route Planning: Assist in optimizing transportation routes and schedules to improve efficiency and reduce transit times and cost.
System Support: Support the implementation and maintenance of transportation management system (TMS).
Reporting: Compile and summarize freight reports produced by carriers and TMS to provide visibility of freight spend and on-time performance.
Discrepancy Resolution: Quickly analyze and resolve discrepancies (billing, service, etc.) and escalate them to the relevant contacts.
Collaboration: Work closely with internal teams, such as Logistics, Planning, Trade Compliance, and Customer Service, to align transportation activities with business objectives.
Regulatory Compliance: Ensure compliance with transportation regulations, company policies, and industry standards.
What You Bring:
Education: Bachelor's degree in supply chain management, Logistics, Business Administration, or a related field.
Experience: Relevant experience in transportation, logistics, or supply chain analytics. Experience with international shipping and customs regulations as well as experience in a medical device or healthcare industry welcome. Certification in supply chain or logistics (e.g., APICS, CLTD, or Lean Six Sigma) welcome.
Technical Skills: Experienced in transportation management systems (TMS), data analysis tools (e.g., Excel, Power BI), and ERP systems.
Knowledge: Familiarity with freight audit and payment processes, and regulatory requirements (e.g., DOT, IATA, or FMCSA regulations). Knowledge of temperature-controlled and dangerous goods transportation preferred.
Analytical Skills: Strong problem-solving skills with the ability to interpret complex data sets.
Attention to Detail: High level of accuracy and attention to detail in analysis and reporting.
Organizational Skills: Ability to manage multiple tasks and priorities in a fast-paced environment.
Communication: Excellent written and verbal communication skills in both German and English, with the ability to present findings clearly and effectively.
Teamwork: Strong interpersonal skills and ability to work collaboratively across departments.
Ability to work in an office environment with occasional travel to warehouses or distribution centers as needed.
Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.
Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle. Bio-Rad is proud to offer a comprehensive compensation program to attract, motivate and retain qualified employees. In addition to a competitive 13 month salary our employees can assess their contribution to the company's success through annual performance reviews. Our benefits include 30 days of paid time-off as well as a vacation allowance, on top of extensive learning and development opportunities, life and accident insurance, a pension scheme, capital-forming benefits, meal allowances, birthday vouchers, and regular team events. Family-friendly trust-based working time models and the option to work remotely allow for maximum flexibility.
EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.
Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.
#LI-JHA #LI-Hybrid
Not ready to apply? Connect with us for general consideration.
Repair Technician I - Wichita Kansas (46832)
Remote or Wichita, KS Job
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
You do not have to have previous instrument repair experience to be considered.
This is an entry level job - we will train you!
Click this link to take a peek at the truck and the work you could be doing to help STERIS create a safer, healthier world!
In this position, you will perform surgical instrument inspection, repair, and refurbishment in a field-based setting. Technicians work out of mobile repair trucks at Customer sites and regional labs in more condensed markets. Technicians deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards.
This position may require occasional overnight travel.
This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process.
This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: Kansas
What You'll Do as a Repair Technician I - Wichita Kansas
Performs basic to intermediate level repairs of surgical instruments and maintenance including ultra sonic function, metallurgy, buff and polish, bending, shaping, sharpening, hinge points, serrations, and brazing.
Demonstrates quality performance in intermediate skilled work including advance Dremel operation, Re-cup and Re-jaw, laparoscopic inspection.
Provides invoicing and documentation based on business need.
While primarily working inside a mobile repair truck, frequent trips inside the hospital are required.
Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels.
Abides by all Company safety, health policies, and procedures. Uses personal protective equipment, as required. Completes Safety observations per site requirements.
Adheres and complies with all protocols (DOT, company and Customer) for the safe operation of the mobile lab including policies and procedures relative to the position.
The Experience, Skills and Abilities Needed
High school diploma or GED
2+ years of work experience, including at least 1 year of relevant experience, or 1 year of experience at STERIS. All experience must be verifiable.
Related certifications in technical or mechanical area, competitive equipment training or related military experience may be considered towards experience requirement.
Relevant experience may include hands-on repair, assembly, product testing, small engine repair, cell phone/ electronics repair/ testing/ re-builds, carpentry, circuit board assembly/ repair, industrial sewing, jewelry repair, maintenance, construction, and automotive repair can also be relevant to this role.
Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times.
Must be able to meet flexible schedules with early/late hours and sometimes outside normal business hours including nights and weekends, based on Customer and business needs.
Must be a minimum of 21 years old with ability to achieve and maintain FMCSA and drivers license requirements.
Must be able to pass a DOT medical/ physical exam, comply with all DOT regulations and conduct basic box truck safety checks.
Must have a valid driver's license with an acceptable driving record (CDL not required) and maintain required vaccines.
What is Relevant Work Experience?
Relevant experience may include hands-on repair, assembly, or product testing and use of small hand tools is a plus. Small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, and automotive repair can also be relevant to this role.
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
Extensive hands-on training and development
Career progression path with growth and training opportunities
Competitive pay
Overtime opportunity
Annual merit review and incentive plans
Uniforms and all necessary tools provided
Business travel and all related expenses paid
Medical, vision, prescription, dental and life insurance
401(k) with a company match
Paid time off that accrues from day one and paid holidays
Tuition assistance
#LI-LD1
#LI-REMOTE
Pay range for this opportunity is $15.02 - $21.07. This position is eligible for incentive compesnation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:
STERIS Benefits
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
IT/IS Manager, Project Management
Remote or Salt Lake City, UT Job
& Responsibilities: is based in Salt Lake City with a 50% onsite requirement - it cannot be fully remote. Known internally as IS Domain Manager NORAM and reporting to the VP IS NORAM, this position is responsible for the Project Manager team in North America. The Domain Manager NORAM supports the project management team by following the bio Merieux project standards, processes and methodology, as well as best practice. This position is responsible to ensure that projects are executed efficiently and perfect resource allocation to archive the strategic objective of each project. Purpose is to ensure that project management services are delivered due to the nature of the project, including budget, forecast, cost controlling and resource allocation.
* Project Manager assignment includes internal and external resources. Managing the BMX approved/preferred vendors and handling the sourcing process is a key responsibility.
* Manage budget, forecast and cost controlling
* Lead and motivate a team of project managers, fostering a collaborative and productive environment.
* Assign tasks, provide guidance, and ensure team members have the resources and support they need to succeed.
* Manage team performance, provide feedback, and address any issues that arise.
* Provide direction, mentorship, and support to team members, fostering a positive and collaborative work environment.
* Conduct performance reviews, identify training needs, and implement strategies to improve team performance.
* Communicate with stakeholders, including clients, customers, and other departments, to ensure alignment and meet expectations.
* Achieve key performance indicators (KPIs) and company objectives of IS BMX
* Identify opportunities for process improvement and follows efficiently the escalation management process.
* Manages external vendor and sourcing process for BMX
Education, Skills & Experience:
* Bachelor's degree required with 10+ years' experience in Project Management or Program Management (in an international business environment preferred).
* PMP certification is a plus or similar Project Management Certification
* People Management experience is highly desired with a focus on team development
* The ability to lead and motivate teams, communicate effectively with internal or external stakeholders, and resolve conflict
* Ability to delegate tasks effectively and empower team members.
* Experience in setting goals, delegating tasks, and managing performance
* Facilitates effective collaboration and communication among the team and other departments.
* Strong organizational skills and the ability to plan and manage
* Experience with Waterfall methodology is highly desired
* Some domestic and international travel is required
#biojobs
Manager, Field Operations
Remote or Fort Lauderdale, FL Job
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Manager of Field Operations - South Florida The Manager of Field Operations is an experienced, hands-on operational leader, employee coach and Customer relationship manager.
* In this role, you will take full accountability for Customer consultation and contract compliance as well as people leadership and associated processes (performance management, development, training, and engagement)
* This includes daily travel between multiple teams with an average total headcount of 7-15 direct reports that provide on-site surgical instrument repair & cleaning in the assigned territory of south Florida.
* You must live in (or be willing to relocate to that region) in order to be considered for the position.
What You Will Do As Manager of Field Operations
1. You will support the Area Operations Manager in implementation/updates to accounts, policy, and process to rest of team.
2. You will stay updated on, ensure compliance with, and model the required safety procedures and requirements of mobile lab operations, including safety, regulatory and the use, care and maintenance of company and Customer assets (tools, P-Card, systems and related equipment).
3. You will lead/support continuous improvement, training and other operational initiatives.
4. You will act as the first escalation point for Customer and employee issues that exceed Repair Specialist authority and determine if other support is required (Area Ops Mgr., HR, HSE).
5. You will identify resource issues timely and act in collaboration with leadership to minimize Customer and team impacts.
6. You will manage and track Customer trends and utilize insights to provide timely coaching to employees and feedback to leadership to quickly adapt and capitalize on opportunities and minimize risk.
7. You will strategize with STERIS sales and service teams to develop and optimize new and existing business.
8. You will be responsible for performance management, coaching, and disciplinary action for the mobile teams supported, employee adherence to compliance and safety protocols, training management, and resource planning.
9. You will build collaborative, effective relationships with peers to align area goals with strategic financial and operational objectives.
10. You will adhere to company, compliance policy and procedures. All other duties as assigned
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
* Extensive hands-on training and development
* Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS
* Competitive pay
* Annual merit review and incentive plans
* Business travel and all related expenses paid
* Medical, vision, prescription, dental and life insurance
* 401(k) with a company match
* Paid time off that accrues from day one and paid holidays
* Tuition assistance
The Experience, Skills, and Abilities Needed
1. High school diploma or GED required.
2. 7 years of relevant work experience, including leading others and experience in Customer Service/Sales environment
(Note: An Associate's degree may substitute for 3 of the 7 years of relevant experience.)
3. Strong conflict management skills.
4. Strong verbal and written communication skills and ability to meet tight deadlines in a fast-paced environment.
5. 100% field-based presence with overnight travel up to 50%, depending on size of geography
6. Previous leadership, work scheduling and prioritizing, and reporting/administrative skills strongly preferred.
#LI-AC1
Preferred Experience
1. Demonstrated skills in surgical instrument repair are preferred, but not required.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours. This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): Florida.
Req ID: 49245
Job Category: Service/Technical Services
Location:
Ft Lauderdale, FL, US, 33315
Workplace Type: Remote
Life at STERIS
STERIS Sustainability
Staff Analyst, Financial Planning
Remote or Menlo Park, CA Job
Staff Financial Analyst
PacBio (NASDAQ: PACB) is a premier life science technology company that designs, develops, and manufactures advanced sequencing solutions to help scientists and clinical researchers resolve genetically complex problems. Our mission is to enable the promise of genomics to better human health. Genomics is core to all biological processes, and our advanced genomics tools provide scientists and clinical researchers the insights to better understand biology and health. We are now entering the century of biology and genomics is at the heart of the next revolution. Become part of the new paradigm in gene sequencing and help shape the future of genomic study by joining the PacBio team.
Position Summary:
We are seeking an experienced, collaborative, and results-oriented individual to join our PacBio finance team. Reporting to the Director, Financial Planning & Analysis, this role will serve as a trusted business partner to the Chief Commercial Officer, Chief Marketing Officer, Head of Information Technology and General Counsel with a focus on providing operating expense FP&A support. This is a high-visibility role and offers a unique career opportunity for in-depth and cross-functional experience in FP&A.
This role will be responsible for monthly forecasting, annual budgeting and management reporting activities. Critical to this role will be the ability to successfully drive strategic initiatives to improve the accuracy and efficiency of our financial reporting and optimize the planning and reporting processes. Flexibility to provide additional support for R&D and G&A functions as well as build financial models may also be required.
Individuals applying for this position must be self-starters, strategic thinkers, action-driven, and flexible in changing direction and methods. Additionally, qualified candidates will thrive in a fast-paced environment, excel at managing multiple priorities, succeed in communicating with all levels within the organization and provide an immediate contribution.
Responsibilities:
Partner closely with leadership teams across the organization (Sales & Marketing, IT and Legal organizations) to develop scalable and efficient operating expense, headcount and capital expenditure forecasting processes
Manage monthly spend forecasting and reporting; Providing leadership monthly variance reporting and helping leadership achieve targeted spend
Develop reporting packages and dashboards for financial and business review meetings that succinctly summarize key insights on performance as well as provide recommendations on actionable insights to enable business partners to act
Analyze, synthesize, and translate data into key strategic inputs and insights that will drive strategic decision making at the executive level.
Extract and compile data and report out of enterprise systems including SAP
Manage commissions forecast
Gain a thorough understanding of PacBio's business model, products and KPIs to provide support and reporting capabilities to the organization.
Support monthly/quarterly close process as it pertains to operating expense management, general ledger reviews, headcount reviews, accruals, and other related processes.
Support Business Partners in preparation for Quarterly Business Reviews and general financial reviews.
Perform ad hoc analysis and projects as needed.
Required Qualifications:
8+ years of relevant FP&A experience, preferably in a high growth environment.
BS or BA in Business Administration, Finance, Accounting, or related field.
Exceptional interpersonal soft skills and ability to establish strong rapport and partnerships at all levels of the organization. Outstanding financial acumen blended with business partnership.
Self-directed and able to work well and communicate effectively in a team environment. Hands on and able to work with minimal supervision. Ability to balance multiple deadlines and deliverables.
Advanced Microsoft Excel skills with the ability to analyze large amounts of data and maintain complex financial models; demonstrated proficiency with advanced functions.
Must be driven and highly motivated with positive attitude and strong work ethic.
Strong verbal, written, and interpersonal communication skills
Excellent analytical and problem-solving skills/modeling
Highly detail oriented and organized
Excellent interpersonal, written, and verbal communication skills.
Preferred Experience:
MBA preferred; CPA, CFA or CMA a plus.
Experience using SAP and Anaplan or similar multidimensional database planning tool.
Life sciences or biotech industry experience a plus.
This role is not eligible for visa sponsorship.
Non-Field Based Employees are required to be onsite Monday-Thursday (Friday work from home). Depending on the role, some employees may be required to be 100% onsite.
You may be required from time to time to visit and work at PacBio locations and for such times as the Company considers necessary for the proper performance of your duties.
All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.
#LI-Onsite
Salary Range:
$112,000.00 - $222,200.00
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at PacBio. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. PacBio does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, PacBio employees or any other company location. PacBio is not responsible for any fees related to unsolicited resumes/applications.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability, gender identity, and sexual orientation.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at ************, or ****************************** for assistance.
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Equal Opportunity Employment
Construction Project Manager
Remote or San Diego, CA Job
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As an Integration Project Manager at STERIS, you will be responsible for leading integration projects for an assigned territory, providing project management and installation services. This position will be directly responsible for a team of approximately 2-5 direct reports and responsible for the financial performance of major and/or multiple construction and retrofit projects.
This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: California.
* This position covers a group of accounts in the Southern California area.
What you'll do as an Integration Project Manager
* Owns responsibility for project delivery by teams composed of Integration Lead Installers and Service Integration Specialists.
* Develops project schedules and executes according to plan.
* Evaluates the contractual scope of work and the impact of field directives and scheduling changes.
* Actively pursues additional work through change orders.
* Manages costs and billings.
* Completes project billings in a timely and accurate format to the client.
* Maintains profitability goals.
* Reviews and interprets contract Terms and Conditions.
* Analyzes financial reporting systems and project schedules to proactively address potential problems.
* Effectively communicates project progress, issues and financial status to management as required.
* Manages risks and establishes project recovery plans when required.
* Resolves disputes with minimal need for escalation.
* Negotiates, prepares and issues subcontractor purchase orders.
* Ensures project document controls are in compliance with contract requirements and STERIS standards.
* Oversees project construction for compliance with specifications, local codes and installation techniques.
* Manages the selection, ordering, and delivery schedule of materials to be procured for the projects assigned.
* Coordinates with the Senior Project Manager for allocation of resources needed to meet project objectives.
* Ensures any engineering and commissioning performed by the field team is in accordance with established standards. Facilitates escalation of product related problems.
* Assists sales in project development efforts.
The Experience, Skills and Abilities Needed
Required:
* Bachelor's degree in Construction, Civil, Mechanical, Electrical Engineering, or Construction Management or an Associates Degree with equivalent work related experience + Minimum of 2-3 years of direct project management experience in the Building Construction industry
* Demonstrated problem-solving, negotiation, and project management skills
* High degree of technical aptitude and multi-tasking capability
* Excellent oral and written communication skills
* Must have the ability to work effectively in cross-functional environments and influence decision making across the organization
* Demonstrated leadership qualities and interpersonal skills, with track record of successfully prioritizing multiple projects
Preferred:
* Prior experience of direct people management experience
* Experience with integrated Operating Rooms is strongly preferred
What STERIS offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
* Market Competitive Pay
* Flexible Time Off (FTO) and (9) added holidays
* Excellent Healthcare, Dental and Vision Benefits
* Vehicle & Mileage Reimbursement
* Cell Phone Stipend
* Company Laptop
* Long/Short Term disability coverage
* 401(k) with company match
* Maternity & Paternal Leave
* Additional add-on benefits/discounts for programs such as Pet Insurance
* Tuition reimbursement and continued education programs
* Excellent opportunities for advancement and stable long-term career
This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: California
Pay range for this opportunity is $80,000.00 - $112,087.50. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:
STERIS Benefits
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Req ID: 49117
Job Category: Service/Technical Services
Location:
San Diego, CA, US, 91911
Workplace Type: Remote
Life at STERIS
STERIS Sustainability
Rep II, Technical Support - Skaneateles, NY (Part Time 9:30am - 3:30pm)
Remote or Skaneateles, NY Job
This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.
Your Role at Baxter
THIS IS WHERE you build trust to achieve results!
Are you motivated by our mission of saving and sustaining lives?
Baxter is a $15B leading worldwide manufacturer and provider of medical technologies and related services for the health care industry, including patient support systems, safe mobility and handling solutions, non-invasive therapeutic products for a variety of acute and chronic medical conditions, medical equipment rentals, surgical products, and information technology solutions. Hill-Rom's comprehensive product and service offerings are used by health care providers across the health care continuum and around the world in hospitals, extended care facilities and home care settings to improve the safety and quality of patient care.
This role directly supports Baxter's mission to save and sustain lives by providing technical knowledge to support customers experiencing software and hardware product issues.
You'll work cross-functionally with Baxter employees and customers, including pharmacy personnel and IT professionals.
Provide support to distributors and end users for Welch Allyn Physical Exam products.
Through excellent verbal and/or written communication, you will provide troubleshooting steps to help identify and resolve customer issues.
This is a part-time opportunity where the working hours would consist of Tuesday - Friday, 9:30am - 3:30pm.
The candidate would be local to Skaneateles, NY, and conduct a Hybrid type model, where they would report to the office Tuesday and Wednesday, and work from home Thursday and Friday.
Baxter offers dental and medical insurance, paid time off, parental leave, and more!
What You'll Be Doing:
Instructing customers on how to use hardware and software applications.
Recording and documenting all customer interactions and escalates issues as necessary.
Providing level 1 support via phone, chat, and email for new and existing customers. Additionally, updating work orders, completing checklists or call scripts, accessing portals and training, diagnosing problems, and more.
Following all Baxter Good Documentation Practices, adheres to training, and maintains compliance with data privacy laws including HIPAA and GDPR.
Reacting quickly and remaining calm under pressure.
Reading electrical and pneumatic diagrams as well as sharing knowledge in any of the following areas: microprocessors, programmable controllers, electronics, circuit analysis, mechanics, sensor or feedback systems.
What You'll Bring:
High School Diploma or GED required.
3+ years of experience; 2+ years in a customer focus role preferred
Fluency in English
Proficient keyboard and computer skills, including functional knowledge of Excel and MS Word, or equivalent spreadsheet and word processing applications
Knowledge of SAP and similar order management and processing system
Numerate and accurate, particularly in relation to data integrity
Possess a positive attitude, sensitivity to customers' needs, enthusiasm and exceptional telephone and listening skills.
Excellent analytical and process flow optimization skills allowing for basic trouble shooting
Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $25,600 to $37,000. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
EEO is the Law
EEO is the law - Poster Supplement
Pay Transparency Policy
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Advanced Engineering Specialist
Remote or Mentor, OH Job
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As an Advanced Engineering Specialist you will act as a liaison between Service Engineering and the Healthcare Equipment Services organization. You will provide technical leadership, guidance and high-end technical care to Healthcare Equipment Service associates in resolving service issues. Our Advanced Engineering Specialists are also a critical resource of retained product knowledge and expertise supporting engineers with less STERIS product knowledge.
You will enhance service delivery and Customer satisfaction by providing high-level technical support in the performance of installations, preventive maintenance, troubleshooting and repair, and connectivity-related services offered across all Healthcare equipment. You may provide support virtually via Microsoft Teams. You will work closely with Service Engineering staff to implement appropriate documentation and service improvement ideas identified through the course of performing technical support. This pertains to the creation of automated insights, from both a design and delivery aspect.
This is a fully remote role.
What You'll do as an Advanced Engineering Specialist
* Work with internal cycle modeling tools developed by the machine data team to support expanding insight development efforts.
* Act as a tier two escalation point for Technical and Product Support Specialists responding to Technical Care and part identification for inbound requests from online sources, incoming phone calls and other departments for internal and external customers. Monitor and record incoming support requests and collaborate with department personnel to enable the group to achieve targeted service levels.
* Responsible for ownership of support requests and guidance through a standardized process of remote support towards resolution including hand off to team members for on-site support.
* Provide technical guidance on operation of equipment cycle parameters and machine data responses to service activities to drive remote analysis of equipment health.
* Initiate troubleshooting and service procedure content authoring and creation using Freshdesk, Titania and PLM.
* Manage cost, reliability and availability KPIs for assigned product range.
* Provide mentoring and product history support to Field Service Engineers.
* Represent Equipment Service to manufacturing in addressing manufacturing defects in an Install Escalation system.
* Support initiatives around connectivity troubleshooting by investigating machine data of equipment having the lowest Customer experience and costliest to STERIS, reaching out to a field technician when a service recommendation can be made.
* Analyze machine data in real time around service requests and alarms on connected equipment, reaching out to the field technician when service recommendations can be made.
* Provide top tier troubleshooting for escalations from technical support.
* Provide remote support to Field Service Engineers identifying special spare part requirements and recommends revisions to corresponding service documentation (Install checklists, PMCL's, calibration procedures, etc.).
* Assist the Field Service Engineer in the understanding the process of standard service activities (PM, Installation, field repairs, etc.) as necessary.
The Experience, Skills and Abilities Needed
Required:
* Bachelor's degree and minimum 2 years mechanical or electrical engineering or repair.
* Minimum 10 years experience working with STERIS steam sterilizers or smiliar equipment accepted in lieu of degree.
Preferred:
* Experience in maintenance, troubleshooting and repair of STERIS-specific equipment preferred.
* Experience in the execution of equipment qualification services (start up checklists) preferred.
* Practical experience in the service and repair of both electronic and electromechanical equipment preferred.
* Customer interface technical/service experience preferred.
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Market Competitive Pay
* Extensive Paid Time Off and (9) added Holidays
* Excellent Healthcare, Dental, and Vision benefits
* Long/Short Term Disability Coverage
* 401(k) with a company match
* Maternity & Parental Leave
* Additional add-on benefits/discounts for programs such as Pet Insurance
* Tuition Reimbursement and continued education programs
* Excellent opportunities for advancement in a stable long-term career
Pay range for this opportunity is $69,000.00 - $96,600.00. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:
STERIS Benefits
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Req ID: 49358
Job Category: Engineering
Location:
Mentor, OH, US, 44060
Workplace Type: Remote
STERIS Sustainability
Life at STERIS
Field Applications Manager - Plate Reader, NA
Remote or San Jose, CA Job
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Molecular Devices, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Join Molecular Devices and help drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology empowers researchers to tackle complex questions and gain deep insights, accelerating the development of safer, more effective therapeutics. As part of our team-rooted in collaboration, authenticity, and innovation-you'll ultimately contribute to groundbreaking science that enhances lives globally and shapes a healthier future for all.
Learn about the Danaher Business System which makes everything possible.
The Plate Reader Field Application Manager - Plate Reader, NA is responsible for guiding the North American team to reach targets and develop their professional skills. As a leader within the sales organization, this role is responsible for building and maintaining a high performing technical field application sales team that can drive growth and gain market share through providing scientific, technical, and applications support during pre- and post-sales activities in the following target market segments: life sciences, government installations, biotechnology, pharma, academic research labs, contract labs, and incubator spaces.
This position reports to the Sr. Sales Director and is part of the Commercial team and will be fully REMOTE.
In this role, you will have the opportunity to:
Drive growth & gain market share through Managing a High Performing Imaging FAS team responsible for providing scientific, technical, and applications support during pre- and post-sales activities for North America.
Actively represent Molecular Devices and Danaher at industry events. Engage High Impact customers to drive Executive level partnerships, as well, understand market trends, ensure team positions Molecular Devices' full portfolio to supply the preferred innovative solutions to accelerate discovery.
Collaborate with and leverage internal Application Scientist, Field Service Engineers, and Product Management to understand customer applications & workflows. Develop and support solutions that exceed the customers' expectations while fully leveraging the entire MD portfolio. Generate demand for new technologies. Collaborate with Danaher Cross Operating Companies.
Champion Molecular Devices standard sales processes, Danaher Business Systems, and digital tools to drive sustainable success for Molecular Devices, the customer, the team, and yourself. Provide accurate weekly forecasts and daily quote approvals
The essential requirements of the role include:
Bachelor's degree in Biological Sciences with 5+ years of relevant experience OR Master's degree with 3+ years of relevant experience.
"Relevant experience" is defined as hands-on experience with plate reader instruments or related experience.
3+ years of people management, project leadership, mentorship experience.
Demonstrated analytical, organizational, time management, communication and presentation/communication skills are essential, complimented by a solutions-oriented track record.
Proven high degree of creative ability and initiative, and the ability to operate in an independent environment, while still being a “team player”.
Proven skills at developing multi-level and multi-functional relationships with a variety of personalities; including customers, field-based and in-house support personnel and highly motivated sales staff.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
This position requires up to 80% flying and/or driving travel, which may potentially include overnight stays. Must be willing to invest 80% of working time in field to coach/guide FAS team, as well as interacting with customers and teammates.
Must have a valid driver's license with an acceptable driving record.
Molecular Devices, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Molecular Devices we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Molecular Devices can provide.
The annual salary range for this role is
$140,000.00 to $150,000.00
.
Additional Commission is available. the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
#LI-AP1
#LI-Remote
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit ****************
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at
[email protected] to request accommodation.
Audio Visual Installation Technician
Remote or Toledo, OH Job
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As an Integration Technician, you will work in an environment where you will install and configure operating room integration systems. In this role, you will be required to interpret project documents (Proposals, Port Maps, Wiring Diagrams, Infrastructure Drawings, etc.), use various hand tools to install equipment including terminating cables, use various test equipment to ensure that systems are installed and energized correctly, and verify all final system configuration with hospital networks. This is a high travel/commute role with significant driving and likely overnight stays.
This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states: New Jersey.
What does travel look like:
You will be required to travel to various installation sites across the country via company vehicle or via air travel. Travel is typically booked 1-3 weeks in advance for project planning purposes. Your travel will be extensive. This will include day trips, overnight trips, up to a week at a time. Your typical hours will vary depending on Customer needs. Overtime is common in this position but not guaranteed.
Being a STERIS Integration Technician means you will:
* Join a highly reputable organization that focuses on Quality and Safety ($5 billion global organization that has grown organically and through acquisition. There are approximately 17,000 associates worldwide, which includes over 4,000 customer-facing field-based professionals with opportunities for career advancement within the US and globally)
* Travel to various states and hospital systems and work on diverse projects
* Directly contribute to the health and wellbeing of others through installation of equipment ensuring patients receive the highest quality of care.
What you will be doing:
* Help install operating room integration systems. This includes physical placement of equipment, installation, termination and interconnection of all cables, downloading and configuration of software; and testing of all functions per test documentation as required. This Position will typically work under the direction of Integration Specialist (I or II) or Integration Project Manager.
* Support project installations under the supervision of the Integration Specialists (I or II) with oversight of Integration Project Manager (This position operates with limited direct supervision).Basic duties include installation, testing, and demonstration of integration systems.
* Provide verbal and written progress reports to the installation leader/project manager.
* Perform administrative duties in a timely manner including checklists, Siebel entry, expense reporting, time entry, and others as required.
* Maintains courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
What you need to be qualified for the position:
* High School Diploma/GED with 2+ years of recent installation of cable/audio visual/electronics experience or Associate's degree in Electronics or similar degree, plus 1+ year(s) of related experience.
* Project management experience, strongly preferred.
* Biomed/Hospital IT experience, preferred.
* Strong technical and troubleshooting skills.
* Excellent knowledge of personal computers, video technology, video cabling, networking.
* Excellent interpersonal and Customer communication skills (verbal and written).
* Proficiency in computers and Windows software.
* Flexibility to handle multiple and changing priorities.
* Ability to work flexible hours, sometimes outside "normal business hours" and travel extensively to support business needs.
* Valid driver's license with clean driving record.
* Must be able to be compliant with hospital/customer credentialing requirements.
What STERIS can provide for you:
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary+ Incentive Compensation Program
* Company Provided Vehicle+ Cell Phone+ Laptop
* Hands-on Training Program
* Paid Time Off + 9 Corporate Holidays Per Year
* Excellent Healthcare, Dental, and Vision Benefits
* Healthcare and Dependent Flexible Spending Accounts
* Long/Short Term Disability Coverage
* 401(k} with a Company Match
* Parental Leave
* Tuition Reimbursement Program
* Additional Add-On Benefits/Discounts
* Opportunities for Advancement
This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: Ohio
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
Req ID: 49195
Job Category: Service/Technical Services
Location:
Toledo, OH, US, 43606
Workplace Type: Remote
Life at STERIS
STERIS Sustainability