How To Become An Intake Coordinator: What It Is and Career Path

What is an intake coordinator and how to become one

Updated January 8, 2025

5 min read

An intake coordinator works in healthcare, social services, or other industries to manage the initial intake process for new clients or patients. They gather essential information, including medical history, insurance information, and personal details from guests. Intake coordinators may also answer questions about services and help individuals navigate the system. Their duties include scheduling appointments, verifying insurance coverage, and ensuring accurate paperwork. An intake coordinator works with individuals seeking services and helps them access care.

ScoreIntake CoordinatorUS Average

Salary

3.0

Avg. Salary $38,880

Avg. Salary $59,228

Stability Level

8.9

Growth Rate 12%

Growth Rate 0.3%

Diversity

10.0

Race

American Indian and Alaska Native 2.07%

Asian 5.49%

Black or African American 11.97%

Hispanic or Latino 23.19%

Unknown 5.10%

White 52.16%

Gender

female 83.40%

male 16.60%

Age - 43

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43

Stress Level

8.9

Stress level is very high

7.1 - high

Complexity Level

8.1

Complexity Level is challenging

7 - challenging

Work Life Balance

6.2

Work Life balance is fair

6.4 - fair

What are the pros and cons of being an Intake Coordinator?

Pros

Chance to work in a team-oriented environment
Possibility for career advancement and growth
Ability to develop strong communication skills
Possibility for flexible scheduling and work hours
Opportunity to learn about various social services and resources available

Cons

High stress levels due to the nature of the job
Heavy workload and time constraints
Emotionally draining work that can lead to burnout
Working long or irregular hours, including weekends and holidays
Low pay compared to other healthcare or social service jobs

Key steps to become an intake coordinator

Explore intake coordinator education requirements

Most common intake coordinator degrees

Bachelor's

46.7 %

Associate

19.3 %

Master's

11.9 %

Start to develop specific intake coordinator skills

Skills	Percentages
Patients	21.41%
Customer Service	10.88%
Home Health	6.34%
Patient Referrals	5.64%
Data Entry	4.87%

Complete relevant intake coordinator training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New intake coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an intake coordinator based on U.S. Bureau of Labor Statistics data and data from real intake coordinator resumes.

Research intake coordinator duties and responsibilities

Help the individuals achieve those goals by working with them on action steps outline in the ISP.
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Prepare your intake coordinator resume

When your background is strong enough, you can start writing your intake coordinator resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an intake coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

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