Desktop Support Technician
Remote Laptop Repair Technician Job
Key Responsibilities:
· Provide technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
Tier 2 Technician
Remote Laptop Repair Technician Job
IT Voice is a trusted leader in IT solutions, providing everything from network management to system administration and technical support. We pride ourselves on solving complex problems and delivering tailored solutions that help our clients thrive. Guided by core values-
focus on others, own it, work smart, and do the right thing
-we approach every task with integrity and efficiency. At IT Voice, we're committed to excellence, ensuring our clients receive top-tier support and satisfaction in all we do.
Job Description:
As a Tier 2 Technician at IT Voice, you'll be a key player in keeping systems and networks running smoothly. With your technical expertise, you'll install, maintain, test, and repair IT infrastructure while providing crucial first-level support. You'll be the go-to for resolving routine technical issues and ensuring seamless IT operations, making a real impact on the Overland Park community.
Responsibilities:
Uphold a strong commitment to customer service, ensuring client satisfaction by addressing their needs promptly and effectively.
Perform general problem solving and assistance on diverse software applications and hardware systems for department users and/or the university community.
Provide individual and/or group instruction and training to faculty, staff, and/or students on new or updated technologies, while possibly leading lower graded staff and/or student employees performing similar work.
Coordinate, maintain, and input applicable records such as network users, security, and tracking inventory levels of equipment and materials, ensuring accurate documentation and billing reconciliation.
Participate in the review, evaluation, and recommendation of solutions relating to hardware and software acquisitions and/or network updates, contributing to the improvement of technological systems.
Serve as a primary project member on technology projects with moderate scope and impact, providing guidance and integration of other staff work.
Perform the installation, configuration, and maintenance of computers, workstations, and other related equipment and devices, ensuring their proper functioning.
Conduct weekly site visits to clients in the field, offering on-site technical support and assistance as required.
Stay updated with current technological developments and trends, maintaining currency of knowledge in the IT field.
Requirements:
Minimum 3 years of experience in the IT field, demonstrating proficiency in system maintenance and troubleshooting.
Must live in the Overland Park, KS greater area.
Working towards or achieved CompTIA+ and CompTIA Network+ certifications, showcasing your technical expertise.
Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications, enabling you to address diverse technical challenges.
Ability to provide functional direction to other technical support staff and/or student employees, leveraging your experience and expertise.
Strong interpersonal and communication skills, allowing you to effectively interact with a diverse community and provide technical guidance.
Good driving record and ability to lift up to 70 pounds, facilitating weekly site visits and equipment maintenance.
Ability to analyze and resolve computer problems efficiently, ensuring timely resolution of technical issues.
Commitment to achieving team goals, including weekly hours, utilization rates, and customer satisfaction targets.
Additional Information:
Please include a brief cover letter with your resume, explaining your interest in joining IT Voice.
We value teamwork and collaboration and expect all team members to contribute to a positive work environment.
This position is full-time, and salary will be commensurate with experience.
Benefits include 401(k), dental insurance, health insurance, life insurance, paid time off, travel reimbursement, vision insurance, and work-from-home flexibility.
Work schedule is Monday to Friday.
This role is based in Overland Park, KS.
We are also a Team - so if it would bother you to take out the trash one day, it's probably best you don't apply.
Goals:
The Aim for 32-40 hours weekly per team member to ensure optimal productivity.
Strive for 80%-100% monthly utilization per team member, maximizing efficiency and resource allocation.
Target a monthly CSAT score of 95.0 to ensure high levels of customer satisfaction.
Ensure tickets are closed within 3 days of creation, maintaining a swift response to client needs.
Job Type: Full-time
Salary: $50,000 - $60,000
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Travel reimbursement
Vision insurance
Work from home
Schedule: Monday to Friday
Work Location:
Overland Park, KS
Company Website: ***************
Remote Online Product Support - No Experience
Remote Laptop Repair Technician Job
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Part-time Instruction & Classroom Support Technician 1 - Standardized Patients/Simulated Participant
Remote Laptop Repair Technician Job
Clark College is currently accepting applications for part-time, permanent hourly Classified Instruction & Classroom Support Technician 1 - Standardized Patient/Simulated Participant positions in the Nursing unit. Standardized Patients/Simulated Participants will engage in all aspects of case portrayal for simulated learning including communication, physical simulation, portray a broad range of emotions, and appropriate responses to learners. The Nursing department is seeking dynamic learning partners who help focus learners on patient-centered care and make encounters as realistic as possible for the learners; and provide constructive feedback. Multiple positions are available. All positions are located at the Clark College campus at Washington State University Vancouver (WSUV).
At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.
Position Responsibilities
JOB DUTIES AND RESPONSIBILITIES:
Memorize scripts for scenarios.
Arrive prepared, 30-60 minutes earlier than the time they are scheduled to start the scenarios.
Portray role as scripted in a realistic manner and with input or cues from simulation faculty facilitators.
As a collaborative part of the simulation team, provide input into scenario details and portrayal.
Receive feedback and use feedback to improve performance.
Maintain confidentiality of all case material and student performance information.
Provide constructive feedback to students regarding their performance.
Communicate clearly and portray professionalism.
Perform related duties as assigned.
Qualifications
POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:
Excellent communication skills.
Ability to provide effective feedback.
Capacity to receive feedback.
Must exhibit good attendance.
Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
Previous experience and/or training as an actor, standardized patient or simulation participant preferred.
Supplemental Information
WHAT WE OFFER:
A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
McClaskey Culinary Institute offers fast, fresh, and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery and barista bar, grab-and-go items, and a student-run restaurant.
Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
Gym and recreation facilities available for membership.
Clark promotes wellness with a variety of different workshops and events.
SALARY RANGE: $19.50 - $25.96/hour. | Step A-M | Range: 39 | Code:255M
Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases
.
APPLICATION PROCESS
Required Online Application Materials:
Clark College online application
Current resume, with a minimum of three (3) references listed.
Responses to the supplemental questions included in the online application process.
Please apply online at *******************
To contact Clark College Human Resources, please call ************** or email *********************.
APPLICATION DEADLINE: Open until filled.
CONDITION OF EMPLOYMENT:
Prior to a new hire, a background check including criminal record history will be conducted which includes a sexual misconduct background check as required under RCW 28B.112.080. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at ************* or by video phone at *************.
SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, ************** or ***************************. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: *********************************************************************
ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.
CORRECTIONS OR EXTENDED NOTICES
Corrected or extended notices will be posted online and in the Human Resources Office.
Clark College's Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.
Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply. Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Thao Schmidt, Director of Employment Services, ************, ******************, 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.
Clark College Human ResourcesMarch 3, 2025 (updated)24-00103-2
Computer Field Technician
Remote Laptop Repair Technician Job
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-4 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Technician I/II
Remote Laptop Repair Technician Job
div class="col col-xs-7 description" id="job-description"
pspan style="font-size:14px;"span style="line-height:normal;"buspan style="background:#FFFFFF;"span style="color:#18181a;"Job Summary/span/span/u/b/spanbr/span style="line-height:normal;"span style="color:#18181a;"As an IT Support Technician with TechCentral at Henry Schein One you will provide intermediate level technical support, including basic and more complex troubleshooting for IT products and services to our dental office customers, field technicians, and field reps. /span/spanbr/br/span style="line-height:normal;"buspan style="background:#FFFFFF;"span style="color:#18181a;"What You Will Do/span/span/u/b/span/span/pullispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Provide technical support via phone, email, voicemail, chat, web forms and in-person requests/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Troubleshoot a wide range of IT-related products, including Windows OS, servers, desktops, firewalls, routers, access points, backup systems, printers, and healthcare technologies/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Resolve escalated issues from level one technicians as needed/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Document service request information accurately into our ticketing system according to established guidelines/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Participate in team meetings, trainings, and special projects as needed/span/span/span/li/ulbr/span style="font-size:14px;"span style="line-height:normal;"buspan style="color:#18181a;"Day in the Life/span/u/b/span/spanullispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Work at home, remotely in the United States/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Monday-Friday shifts starting at 7, 8, 9, or 10 AM Central Time/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Handle approximately 20 phone calls and close 10 tickets per day/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Provide IT support to dental practice customers (typically small businesses)/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Office environment with no special physical demands required/span/span/span/li/ulbr/span style="font-size:14px;"span style="line-height:normal;"buspan style="color:#18181a;"Technical Troubleshooting/span/u/b/span/spanullispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"iHardware:/i desktops, laptops, tablets, and servers/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"iPeripherals:/i printers, scanners, displays/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"iNetworking: /iswitches, routers, firewalls, access points/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"iOperating Systems:/i Windows desktop and server/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Domain/user/software account management/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Virus/malware removal and update/patch deployment/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Backup systems and storage/span/span/span/li/ulbr/span style="font-size:14px;"span style="line-height:normal;"bspan style="background:#FFFFFF;"span style="color:#18181a;"Qualifications/span/span/b/spanbr/br/span style="line-height:normal;"buspan style="background:#FFFFFF;"span style="color:#18181a;"What You Will Have/span/span/u/b/span/spanullispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"2 or more years of relevant IT support experience or a combination of education and experience/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Intermediate-level knowledge of various IT systems and tools, with advanced skills in one or more specialized areas/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Excellent customer service, time management, multitasking, and conflict resolution skills/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Strong attention to detail, analytical thinking, and problem-solving ability/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Clear and professional written and verbal communication skills/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Ability to collaborate effectively and lead small projects when needed/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Capability to suggest and support continuous improvement initiatives/span/span/span/lilispan style="font-size:14px;"span style="color:#18181a;"span style="line-height:normal;"Must be available 8 AM to 5 PM CST for the first 2 weeks for training/span/span/span/li/ulbr/span style="font-size:14px;"span style="line-height:normal;"buspan style="background:#FFFFFF;"span style="color:#18181a;"Nice to Haves/span/span/u/b/span/spanulli style="margin-left:8px;"span style="font-size:14px;"span style="line-height:normal;"span style="color:#18181a;"Associate's or Bachelor's Degree in an IT related field/span/span/span/lili style="margin-left:8px;"span style="font-size:14px;"span style="line-height:normal;"span style="color:#18181a;"IT certifications (i.e. CompTIA, Microsoft, etc.)/span/span/span/li/ulbr/span style="font-size:14px;"span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"The posted range for this position is /span/span/spanb$21.50 to $24 per hour for a Tech I and $24 to $27 per hour for a Tech II, /bspan style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc./span/span/spanbr/br/span style="line-height:normal;"buspan style="background:#FFFFFF;"span style="color:#18181a;"What you get as a Henry Schein One Employee/span/span/u/b/span/spanulli style="margin-left:8px;"span style="font-size:14px;"span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"A great place to work with fantastic people/span/span/span/span/lili style="margin-left:8px;"span style="font-size:14px;"span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"A career in the healthcare technology industry, with the ability to grow and realize your full potential/span/span/span/span/lili style="margin-left:8px;"span style="font-size:14px;"span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"Competitive compensation/span/span/span/span/lili style="margin-left:8px;"span style="font-size:14px;"span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"Excellent benefits package - Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more/span/span/span/span/li/ulpbr/span style="font-size:14px;"span style="line-height:normal;"buspan style="background:#FFFFFF;"span style="color:#18181a;"About Henry Schein One/span/span/u/b/spanbr/br/span style="line-height:normal;"a href="******************************* target="_blank"span style="background:#FFFFFF;"span style="color:#0071e3;"Henry Schein One/span/span/a span style="background:#FFFFFF;"span style="color:#18181a;"is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience. /span/span/spanbr/br/span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance./span/span/spanbr/span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people./span/span/spanbr/br/span style="line-height:normal;"span style="background:#FFFFFF;"span style="color:#18181a;"In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information: /span/spana href="*********************************** GtcLwog" target="_blank"span style="background:#FFFFFF;"span style="color:#0071e3;"2022 Best Companies to Work For | Henry Schein One/span/span/a/spanbr/br/span style="line-height:normal;"ispan style="background:#FFFFFF;"span style="color:#18181a;"Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status/span/span/ispan style="background:#FFFFFF;"span style="color:#18181a;"./span/span/spanbr/br/span style="line-height:normal;"bispan style="background:#FFFFFF;"span style="color:#18181a;"Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Iowa, Louisiana, Maryland, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories./span/span/i/b/span/span/p /div
Semiconductor Support Technician
Remote Laptop Repair Technician Job
Who We Are
Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers. Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands.
Position Overview
Our client is seeking qualified Semiconductor Support Technicians to fill roles within growing Level I Support Center. The technical demands of the support role are significant as successful candidates will possess hands-on experience with a broad variety of semiconductor products, their various applications and possess familiarity with the semiconductor design engineering sales process. The successful candidates will be hands-on leaders with outstanding sales engineering skills, a passion for customer success, and extensive experience within the microcontroller and embedded applications business sectors. The company is one of the world's largest semiconductor companies and is a leader in developing and delivering a broad range of semiconductor products. The company has strengths in Multimedia, Power, Connectivity and Sensing technologies that are well balanced among the industry's major sectors including: Telecom, Automotive, Consumer, Computer, Industrial and Distribution.
As a Level I Support Technician, you will receive technical support requests via an established on-line support utility, inbound telephone, and email from customers regarding technical and non-technical issues for semiconductor devices. You will need to handle issues at various levels of technical support. A combination of strong technical/product knowledge, customer support and relationship management skills will make you the ideal candidate for this opportunity. This position is fully remote in select states.
Key Responsibilities
Provide technical support for customers on Semiconductor Products via phone and email
Utilize support systems / tools and technical / functional knowledge to remotely resolve a customer problem
Work directly with the customer to understand the inquiry and/or escalate to next level to help facilitate to resolution
Review of open customer issues daily, updating our customers on the status of their escalated cases
Help customers gain understanding of products and navigation through support website and on-line customer forums
Cross-collaboration through multiple teams to work towards a common goal
Develop and maintain excellent working relationships with all appropriate levels within and outside the company including client management, co-workers, and customer representatives. This may include verbal interaction with: Engineers, Distributors, Business owners in multiple industries, and VARs.
Requirements
AAS degree in Electronics
Demonstrate detailed understanding of schematics/ datasheets for semiconductor device functionality i.e., multimedia, power, connectivity, and sensing technologies.
Product Support Experience.
Electrical circuit design experience.
A high level of analytical skills; ability to analyze and interpret technical inquiries
Demonstrate competency in both oral and written communication modes for internal and external personnel at all levels, especially in customer product support and feedback. Ability to communicate in writing, through email, reports, or orally, product service matters to highly varied audiences from the least technical customer to the most experienced carrier service manager.
The ability to read, interpret, simplify, and create understanding of technical product information from technical descriptions and documents to create clarity, ease of understanding and customer satisfaction of product services and performance.
Ability to multi-task and prioritize job requirements
Strong personal organization skills and time management
Helpful Skills
Equivalent work experience or related training
Minimum of 2+ years' experience in technical customer service, preferably in the Semiconductor industry, with Semiconductor Devices
Customer support call center environment is a plus
Must be detailed and process oriented
What We Offer
Group Health and Wellness (Medical, Dental, and Vision)
Health Savings Account (HSA)
Educational Assistance
Voluntary plans, including critical illness, accident, and hospitalization
401k plan with Company Match and Roth contributions | Immediate vesting
Pet Insurance, free legal services, employee discount programs, and more….
Equal Opportunity Employer/M/F/H/V
Technicians Wanted - All Levels
Remote Laptop Repair Technician Job
Are you getting tired of the traffic, growth, and higher cost of living in bigger metro areas? More and more people are being drawn to the quality of life offered in Southwest Idaho. The area is welcoming and family-oriented, has a great year-round climate, and offers plenty of recreational opportunities. The growing job market continues to attract new residents, and beautiful mountains, lakes, and rivers are in close proximity. If you love to hunt, fish, ski and recreate in all four seasons -- and enjoy unique shopping, dining and entertainment experiences -- then this is the place for you!
Ok… now for the Nitty-Gritty. Let’s say we are looking for certified experienced auto technicians that want to get out of the hustle and bustle of whatever miserable metro you are currently living in. You are my target audience! Now that I have your attention, here is what I’m offering…. **Moving allowance to help you move your gun safes, hunting gear, tackle boxes, and tool boxes! **Medical, Dental, and Vision plan options **Paid Holidays / Generous Paid TIme Off, because what good is it if you can't go hunting and fishing and enjoy life in one of the best places on earth?? **A 401(k) retirement plan with a Percentage Match from the company, because after all, once you live here you will want to retire here, so best be prepared!
The list of perks goes on and on. This is a magical place to live and raise a family. I want to help make this happen for you. This is the place where you can grow, have new opportunities, and earn big city wages while living a great life (see above!).
It's TIME for YOU to join our team! Submit your resume TODAY, with confidence that all contact with us is completely confidential.
Our benefits include:
Health Insurance
Life Insurance
Disability & Accident Coverage
Dental Coverage
Vision Coverage
401(K) Retirement Plan w
ith percentage match
Generous Paid Time Off policy
Paid Holidays
Employee Discounts
Paid training programs
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Production Support Tech
Remote Laptop Repair Technician Job
Join the growing Porter Team as Production Support Engineer! The Ideal Porter Team MemberThe ideal member of Porter will be a change agent, altering the status quo of healthcare delivery. You and your fellow Porter team members will provide an innovative and empathetic ecosystem of transparency to our customers. New Team Member will join feeling energetic and excited to revolutionize the healthcare continuum and contribute to the success of our mission driven organization. Now is the time to seize the moment for consumer-centered digital health experiences and join our team. Your Impact at PorterThe Production Support Engineer will be responsible for triaging and resolving application issues, configurations, and bugs across various platforms, including Salesforce, AWS Managed Services, APIs, EHR systems, and ETL/Data Pipelines. This role requires strong technical skills, problem-solving abilities, and a customer-focused mindset. Key Responsibilities:Monitor and maintain the health of applications and systems.Triage and resolve application issues, configurations, and bugs in a timely manner.Collaborate with development and operations teams to identify root causes and implement fixes.Manage and support integrations between Salesforce, AWS Managed Services, APIs, EHR systems, and ETL/Data Pipelines.Perform regular system maintenance and updates to ensure optimal performance.Document incidents, resolutions, and processes for future reference.Provide technical support and guidance to end-users and stakeholders.Participate in on-call rotations to ensure 24/7 support coverage. What You'll Need to Make Your ImpactBachelor's degree in Computer Science, Information Technology, or related field.Proven experience in a production support or similar role.Strong knowledge of Salesforce, AWS Managed Services, APIs, EHR systems, and ETL/Data Pipelines.Knowledge of SQL and PythonExcellent troubleshooting and problem-solving skills.Familiarity with monitoring tools and incident management processes.Strong communication skills and ability to work effectively in a team environment.Ability to prioritize and manage multiple tasks in a fast-paced environment.Relevant certifications (e.g., Salesforce Administrator, AWS Certified Solutions Architect) are a plus.Experience in Healthcare and Healthcare data is a plus$80,000 - $86,000 a year
Respective Start Date in July
Benefits of Working with Porter:· Remote work environment· Medical, dental and vision benefits within 30 days of hire · Paid vacation and holidays· A fun team and special culture· Equipment Provided
HelpDesk Specialist
Remote Laptop Repair Technician Job
If you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the Technology department offers a hybrid work schedule, so you'll be able to work from home for part of the week!
We're looking for a helpdesk specialist to join our ranks. Are you a proactive problem solver with exceptional customer service skills? As a helpdesk specialist, you will put your technical expertise to use, providing our more than 900 home office employees with the technical support they need to do their jobs. In addition, you'll provide technical recommendations and support to our more than 2,000 advisors, as well as their staff, regarding any technology they use. Ours is a fast-paced, on-your-toes environment, and a positive, can-do attitude is a must.
Please note: This is a full-time opportunity, working 8:00 a.m. to 5:00 p.m. PST with a 60-minute lunch break.
Key Responsibilities
Providing first-level technical support to home office staff, as well as to Commonwealth advisors and their staff, on a wide range of issues and products
Prioritizing and processing help requests to identify and resolve technical issues
Core Strengths and Skills
Excellent communication skills (phone etiquette, listening skills, and follow-up skills)
Knowledge and experience troubleshooting basic-to-advanced Windows 10/11 OS and browser problems
Experience with Microsoft Office Suite 2016, 2019, and Office 365 functionality and troubleshooting basic connectivity issues; experience with advanced Microsoft Outlook functionality and protocols involved with connecting to Exchange
Knowledge of Active Directory, Azure, and domain environments
Experience in providing mobile device support (iOS, Android)
Ability to troubleshoot TCP/IP networking issues, including network devices such as printers and scanners
3+ years' experience working in a technical support role
CompTIA A+, Microsoft MD-100, or equivalent technical certification preferred
Have we piqued your curiosity? Can you see yourself thriving in this opportunity?
Picture Yourself Here
At Commonwealth, we believe in a better world. We hold ourselves and each other to higher standards. We take care of one another. That's why we invest in you-we encourage employee growth both in your career and education; we offer incredible health care benefits; and we find plenty of occasions to celebrate. What's not to love?
We are always striving to be better, and we are looking for employees who share that same mindset. Better people, better coworkers, better leaders, better creators. Bring your best work and your full self to the table, and we will do the same. Together, we can build a better future for our advisors, their clients, our company, and you.
About Commonwealth
Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. Privately held since 1979, the firm has headquarters in Waltham, Massachusetts; San Diego, California; and Blue Ash, Ohio.
Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, which has earned us 43 Best Place to Work awards.
The Fine Print
We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.
Commonwealth is an equal opportunity employer, making intentional efforts to source talent from all backgrounds.
Min USD $65,900.00/Yr. Max USD $75,000.00/Yr.
IT Service Desk Technician
Remote Laptop Repair Technician Job
Merrick & Company is actively seeking a high-energy IT Service Desk Technician to join our dynamic IT support team. This full-time position is based in our Greenwood Village, Colorado office and is responsible for supporting employees across all Merrick locations. Onsite with 1 Remote Day per Week After 90 Days.
Pay range for this position is $26.00 - $32.00 per hour. Base pay offered may vary depending on job-related knowledge, skills, and experience.
WHAT YOU'LL DO
As a key member of our Service Desk team, you'll serve as the first point of contact for all internal IT support needs. This position focuses on Tier 1 issue resolution, ticket assignment and management, and exceptional customer service. You'll be expected to work independently, provide on-site regional office support as needed, and participate in occasional travel to Merrick offices (travel expenses reimbursed).
Key Responsibilities
* Serve as the first-level contact for IT incidents and service requests.
* Log and track tickets using ManageEngine ServiceDesk Plus (SDP).
* Categorize, assign, and escalate tickets as necessary.
* Provide timely and accurate resolution of technical issues.
* Support workstations, laptops, smartphones, and conferencing tools.
* Maintain inventory and manage lifecycle of computer hardware.
* Train end users on software, hardware, and Merrick IT policies.
* Assist with setup and troubleshooting of A/V systems and meeting rooms.
* Coordinate and attend executive presentation production events.
* Participate in after-hours on-call rotation and occasional weekend support.
* Maintain a clean and organized workspace.
REQUIRED QUALIFICATIONS
* Strong knowledge of Windows OS, computer hardware, and basic networking.
* Experience with video conferencing tools (Zoom, Teams, WebEx).
* Education Level: High School Diploma or equivalent.
* Must be able to lift up to 70 lbs.
* Must have a valid driver's license and be insurable under Merrick's insurance carrier.
* Excellent organizational and interpersonal skills.
* U.S. citizenship (due to project requirements).
* Local candidates only (no relocation assistance).
* Daily physical presence in the Greenwood Village office is required outside of the one remote work day per week.
DESIRED QUALIFICATIONS
* Prior experience in an IT support or service desk role.
* Technical training or certification in an IT-related field.
PERKS
* Employee Owned - all eligible U.S. employees have an Employee Stock Ownership Account.
* Robust Employee Referral Program.
* Annual performance and compensation reviews.
* Professional Training and Development.
* Employee Recognition Awards.
* Peer Mentor Program
* And Much More!
ADDITIONAL INFORMATION
* Apply online only. No e-mail, hard copy or third-party resumes accepted.
* Merrick & Company offers a competitive compensation and benefits package which includes health insurance, dental and vision coverage, 401(k), and paid time off (PTO).
* Merrick is an Equal Opportunity Employer, including disability/vets.
* Employment with Merrick is contingent upon completion of a pre-employment background check, MVR check, and drug screen.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Production Support Tech
Remote Laptop Repair Technician Job
Join the growing Porter Team as Production Support Engineer! The Ideal Porter Team Member The ideal member of Porter will be a change agent, altering the status quo of healthcare delivery. You and your fellow Porter team members will provide an innovative and empathetic ecosystem of transparency to our customers. New Team Member will join feeling energetic and excited to revolutionize the healthcare continuum and contribute to the success of our mission driven organization. Now is the time to seize the moment for consumer-centered digital health experiences and join our team.
Your Impact at Porter
The Production Support Engineer will be responsible for triaging and resolving application issues, configurations, and bugs across various platforms, including Salesforce, AWS Managed Services, APIs, EHR systems, and ETL/Data Pipelines. This role requires strong technical skills, problem-solving abilities, and a customer-focused mindset.
Key Responsibilities:
Monitor and maintain the health of applications and systems.
Triage and resolve application issues, configurations, and bugs in a timely manner.
Collaborate with development and operations teams to identify root causes and implement fixes.
Manage and support integrations between Salesforce, AWS Managed Services, APIs, EHR systems, and ETL/Data Pipelines.
Perform regular system maintenance and updates to ensure optimal performance.
Document incidents, resolutions, and processes for future reference.
Provide technical support and guidance to end-users and stakeholders.
Participate in on-call rotations to ensure 24/7 support coverage.
What You'll Need to Make Your ImpactBachelor's degree in Computer Science, Information Technology, or related field.Proven experience in a production support or similar role.Strong knowledge of Salesforce, AWS Managed Services, APIs, EHR systems, and ETL/Data Pipelines.Knowledge of SQL and PythonExcellent troubleshooting and problem-solving skills.Familiarity with monitoring tools and incident management processes.Strong communication skills and ability to work effectively in a team environment.Ability to prioritize and manage multiple tasks in a fast-paced environment.Relevant certifications (e.g., Salesforce Administrator, AWS Certified Solutions Architect) are a plus.Experience in Healthcare and Healthcare data is a plus
$80,000 - $86,000 a year
Benefits of Working with Porter:
· Remote work environment
· Medical, dental and vision benefits within 30 days of hire
· Paid vacation and holidays
· A fun team and special culture
· Equipment Provided
Cloud Support Technician (Remote)
Remote Laptop Repair Technician Job
div class="content"div class="section-wrapper page-full-width"div class="section page-centered" data-qa="job-description"div Atmosera empowers businesses to Redefine Possible with Modern Technology and Human Expertise. Our exceptional experience across Applications, Data amp; AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility.
As a Microsoft Partner with nine specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the prestigious Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value.
/divdivbr//divdivspan style="font-size: 11pt;"Our Service Operations team is looking for a dedicated and skilled Cloud Support Technician to play a key role in ensuring the smooth operation of our clients' cloud environments.
You will be instrumental in providing technical support, troubleshooting issues, and delivering exceptional customer service, all while gaining valuable experience in the rapidly evolving world of cloud computing and Azure.
/span/div/divdiv class="section page-centered"divh3What You'll Do/h3ul class="posting-requirements plain-list"ullib Technical Support amp; Troubleshooting:/b/lili Monitor, analyze, and resolve incidents for customer infrastructure running in Azure.
/lili Triage, action on and disposition telemetry alerts as they come in.
/lili Install, configure, and administer customer systems in Azure.
/lili Troubleshoot and resolve technical issues related to virtual servers and networks.
/lili Escalate complex cases to Tier-2 and Tier-3 support as needed.
/lilib Process amp; Optimization:/b/lili Perform regular reviews of systems, processes, and procedures.
/lili Document systems, processes, and procedures to maintain knowledge base.
/lili Promote best practices to enhance and improve organizational processes.
/lilib Communication amp; Customer Service:/b/lili Communicate technical issues and solutions to clients in clear, business-friendly terms.
/lili Interact with customers to identify IT problems and troubleshoot them efficiently.
/lili Provide regular updates to clients via email, ticketing system, and phone calls.
/lili Communicate ticket status information to all team members.
/li/ul/ul/div/divdiv class="section page-centered"divh3The Skills You'll Need/h3ul class="posting-requirements plain-list"ullib Technical Skills:/b/lili Basic understanding of operating systems (Windows and Linux).
/lili Familiarity with virtual servers and networking concepts.
/lili A strong desire to learn and master Azure cloud technologies.
/lilib Problem Solving amp; Analytical Skills:/b/lili Ability to analyze and resolve technical issues effectively.
/lili A passion for problem-solving and learning new technologies.
/lili Ability to work in a fast-paced, rapidly changing environment.
/lilib Communication amp; Interpersonal Skills:/b/lili Excellent verbal and written communication skills.
/lili Ability to explain technical concepts to non-technical audiences.
/lili Strong customer service orientation.
/lili Ability to work collaboratively with team members and clients.
/li/ul/ul/div/divdiv class="section page-centered"divh3Qualifications/h3ul class="posting-requirements plain-list"ullib Qualifications:/b/lili Previous experience in a help desk/service desk support or systems administration role.
/lili Experience supporting virtual servers and troubleshooting network issues is a plus.
/lili Experience in a 24x7 managed services, hosted service company, or Network Operations Center environment is a plus.
/lili Experience reviewing technical logs and triaging telemetry alerts/li/ul/ul/div/divdiv class="section page-centered" data-qa="salary-range"div$50,000 - $65,000 a year/div/divdiv class="section page-centered" data-qa="closing-description"div We value our employees and are committed to providing a comprehensive and competitive benefits package designed to support your well-being and financial security.
Here's what you can look forward to:/divdivbr//divdivb Financial Security amp; Growth:/b/divdiv bCompetitive Salary:/b We offer competitive salaries commensurate with experience and skills.
/divdiv bGenerous 401(k) Plan:/b Secure your financial future with our generous 401(k) plan, featuring a 100% company match on your contributions up to 4% of your salary! This is a fantastic opportunity to build your retirement savings with our support.
/divdiv bPerformance-Based Compensation:/b Your hard work and dedication will be recognized and rewarded through our performance-based compensation program, which includes bonus potential in addition to your base salary.
/divdivbr//divdivb Health amp; Well-being:/b/divdiv b100% Employer-Paid Health, Vision, and Dental Insurance for employees:/b Say goodbye to expensive premiums! We cover 100% of the cost of your health, vision, and dental insurance premiums, saving you potentially thousands of dollars each year.
Focus on your health, not your healthcare costs.
/divdiv bCompany-Paid Life, ADamp;D, Short and Long-Term Disability Insurance:/b We provide company-paid life, accidental death amp; dismemberment, and short- and long-term disability insurance to protect you and your family.
/divdivbr//divdivb Time Off amp; Work-Life Balance:/b/divdiv bGenerous Paid Time Off (PTO):/b Enjoy a healthy work-life balance with three weeks of paid time off, allowing you to relax, recharge, and pursue your personal interests.
This flexible PTO can be used for vacation, personal time, or sick leave.
/divdiv b11 Paid Holidays:/b We observe 11 paid holidays throughout the year, giving you additional time to spend with family and friends.
/divdiv bCommunity Service Leave:/b We believe in giving back to the community and offer paid time off for you to volunteer with organizations that are meaningful to you.
/divdivbr//divdivb Additional Perks amp; Recognition:/b/divdiv bEmployee Recognition and Reward Program:/b We celebrate and reward outstanding performance and contributions through our employee recognition program.
We value your dedication and are committed to showing our appreciation.
/divdivbr//divdivspan style="font-size: 10pt;"This is a full-time position in the United States with the ability to work from home, or from one of our many US offices if local.
/span/divdivb style="font-size: 10pt;" /b/divdivspan style="font-size: 10pt;"Atmosera is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
All employment is decided on the basis of qualifications, merit, and business need.
/span/div/div/div/div
Splunk Support Technician (Remote-Continental Time Zone)
Remote Laptop Repair Technician Job
pstrongspan style="color: #2e74b5;"Presidio, Where Teamwork and Innovation Shape the Future/span/strongspan style="color: #2e74b5;" br//spanspan style="color: #000000;"Atâ¯Presidio, we're at the forefront of a global technology revolution, transforming industries throughâ¯cutting-edge digital solutions and next-generation AI. We empower businesses-and their customers-to achieve more through innovation, automation, and intelligent insights. /span/p
pstrongspan style="color: #2e74b5;"The Role: Splunk Support
Technicianbr//span/strongspan style="color: #000000;"As a Splunk Support
Technician, you will serve as a trusted technical advisor, guiding clients through the adoption and optimization of the Splunk platform, Atlas subscription program, and providing service through our Expertise on Demand program. This role is instrumental in ensuring technical excellence, building client relationships, and enhancing the overall customer experience by delivering with a commitment to customer success and positive technical outcomes. Combining technical aptitude and learning with client management skills, the Technical Analyst creates tailored roadmaps for client success, resolves complex technical challenges, and develops resources to expand Splunk knowledge across teams. This role will be part of a 2-yr Splunk Technical Engineering Development program. /span/p
pstrongspan style="color: #000000;"Travel Requirements:/span/strong/p
pspan style="color: #000000;"This is a remote role preferred candidates in continental time zone, travel will be 5-10%/spanstrongspan style="color: #000000;" /span/strong/p
pspan style="color: #000000;"strong Key Duties and Responsibilities Include: /strong/span/p
pspan style="color: #000000;" /spanspan style="color: #000000;"strong Technical Splunk Learning amp; Use: /strong/span/p
ul
lispan style="color: #000000;"Lead clients in their Splunk adoption by serving as an Expert-on-Demand strong /strong/span/li
lispan style="color: #000000;"Resolve technical Splunk issues to drive positive technical and business outcomes strong /strong/span/li
lispan style="color: #000000;"Leverage propriety software to assist with managing Splunk, and train client on software to equip them with their purchasesstrong /strong/span/li
lispan style="color: #000000;"Create knowledge base materials including media-enabled tools to aid in building internal and external Splunk knowledge./span/li
/ul
pspan style="color: #000000;"strong Client Relationship Management: /strong/span/p
ul
lispan style="color: #000000;"Build and maintain relationships with clients, becoming a trusted and reliable technical advisorstrong /strong/span/li
lispan style="color: #000000;"Recommend and deliver client journey roadmaps enabling them on Splunk adoption and achieving outcomes from their investments.strong /strong/span/li
lispan style="color: #000000;"Resolve customer issues in a timely manner, consistently meeting or exceeding Service Level Agreements and maintaining regular communication with the team and customerstrong /strong/span/li
lispan style="color: #000000;"Serve as a trusted teammate demonstrating a bias to action and customer-centric approach to resolving business needs internally and externallystrong /strong/span/li
/ul
pspan style="color: #000000;"strong Required Knowledge, Skills, and Abilities: /strong/span/p
ul
lispan style="color: #000000;"strong Service Desk Experience:/strong Minimum of 1 year history of working service tickets in a queue style approach that is monitored for metrics and Service Level Agreement breaches. Experience working in JIRA, ServiceNOW, and/or an Agile team structure is preferred. /span/li
lispan style="color: #000000;"strong Client Management/strong: Ability to lead clients on complex tasks as the Splunk Subject Matter Expert (Splunk knowledge can be taught) and vouch for Client's success. Bring a consultant-like mindset to client interactions and problem resolution. Requires a minimum of 1-year customer-facing work experience in a professional, ideally technical, environment. /span/li
lispan style="color: #000000;"strong Business Communication/strong: Capable of externally communicating to clients in an effective manner using multiple channels as well as internally communicating with teammates and leadership on client and project status. /span/li
/ul
pspan style="color: #000000;"strong Technical Familiarity/strong: /span/p
ul
lispan style="color: #000000;"strong Splunk/strong: /span
ul
lispan style="color: #000000;"You will train on the Splunk platform and have learning milestones tied to technical and learning outcomes throughout your 2-year journey /span/li
lispan style="color: #000000;"Splunk knowledge and experience will grow to include but not be limited to:/span
ul
lispan style="color: #000000;"Splunk performance tuning amp; optimization /span/li
lispan style="color: #000000;"Knowledge of dashboard and alert creation /span/li
lispan style="color: #000000;"Data onboarding amp; index configuration /span/li
lispan style="color: #000000;"Splunk Enterprise Security strong/strong/span/li
/ul
/li
/ul
/li
lispan style="color: #000000;"strong Linux/strong: Experienced with Command Line Interface and common Linux commands and standard utilities /span/li
lispan style="color: #000000;"strong Networking/strong: Competent with network diagnostics and standard protocols /span/li
lispan style="color: #000000;"strong Cybersecurity/strong: Experience analyzing security logs, alerts, and system behaviors to detect and respond to security threats /span/li
lispan style="color: #000000;"strong Automation Scripting/strong: Knowledge of one more scripting languages and ability to create automation scripts is required. Examples of scripting languages include: Bash, PowerShell, or Python./span/li
/ul
pspan style="color: #000000;"strong Educational Background and Professional Experience/strong/span/p
ul
lispan style="color: #000000;"Bachelor's degree preferred and/or military experience, certifications, trade school education./span/li
lispan style="color: #000000;"1-2 years of work experience will be considered in lieu of a formal degree./span/li
/ul
pstrongspan style="color: #2e74b5;"Your future at Presidio/span/strongspan style="color: #000000;" /span/p
pspan style="color: black;"Joiningâ¯Presidioâ¯means stepping into aâ¯culture of trailblazers-thinkers, builders, and collaborators-who push the boundaries of what's possible. With our expertise inâ¯AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. /span/p
pspan style="color: black;"Here,â¯your impact is real.â¯Whether you're harnessing the power ofâ¯Generative AI, architecting resilientâ¯digital ecosystems, or drivingâ¯data-driven transformation, you'll be part of a team that is shaping the future. /span/p
pstrongspan style="color: black;"Ready to innovate? Let's redefine what's next-together. /span/strong/p
pstrongspan style="color: #2e74b5;"About Presidio/span/strong br/span style="color: black;"At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. strong For more information, visit span style="color: #0070c0;"******************************************* style="color: black;"./span/strong /p
p style="text-align: center;"strongspan style="color: black;"*****/span/strong/p
pspan /span/p
pspan style="color: black;"Applications will be accepted on a rolling basis./span/p
pemspan style="color: black;"Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances./span/em/p
pemspan style="color: black;"To read more about discrimination protections under Federal Law, please visit:/span/ememspan style="color: #515151;" /span/emspan style="color: #0070c0;"*******************************************************************************************************
pemspan style="color: black;"If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to /span/ememspan style="color: #0070c0;"
[email protected]/span/ememspan style="color: #515151;" /span/ememspan style="color: black;"for assistance./span/em/p
pemspan style="color: black;"Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to /span/ememspan style="color: #0070c0;"
[email protected]/span/ememspan style="color: #0070c0;"./span/em/p
pemspan style="color: black;"Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability./span/em/p
pemstrongspan style="color: black;"Recruitment Agencies, Please Note: /span/strong/emspan style="color: black;"Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs. /span/p
pstrongem /em/strong/p
Deskside Technician II
Remote Laptop Repair Technician Job
Details: Who we are Stefanini is a privately held $1.5 B global technology provider offering Digital Workplace Services, Application Development, and Digital & Innovation solutions, including our own Stefanini Artificial Intelligence (SAI) platform. We have been recognized as a Visionary in the 2025 Gartner Magic Quadrant™ for Outsourced Digital Workplace Services, and our 35,000 employees are located across 41 countries The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.
Responsibilities:
Provide swift and professional deskside IT support
Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
Utilize the BLK ticket management system to record, update and resolve tickets from the Helpdesk
Collaborate with other support groups across global locations to help troubleshoot client issues
Utilize BLK tools for building, monitoring and troubleshooting client devices
Participate in Disaster recovery testing exercises
Upholding procedures for logging, reporting, and statistically monitoring desktop operations
Write technical support and client documentation in form of Knowledgebase articles
Meet or exceed expected customer service levels
Other duties as assigned by the Level 2 Support Manager
Details:
Excellent proven track record supporting clients in a financial environment
Excellent proven customer service based approach
Proven ability to prioritize tasks and issues according to the business impact
Good written and verbal communication skills
Good time management skills
Able to work in a high pressure environment
Strong organizational and analytical skills
Ability to multi-task and work under pressure
Ability to work autonomously and within team
Flexible and proactive with a "will do' attitude
Takes responsibility and follows through on issues to closure and root cause resolution
Demonstrable desire to achieve
#LI-ONSITE #LI-KG1
IT Technician
Remote Laptop Repair Technician Job
We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.
EVPassport is a worldwide company with team members spread across the United States and Europe, so it is essential that the individual filling this role is comfortable with 'time zone hopping'. We have other team members that will also be controlling IT systems but this individual will be the lead in onboarding new users, integrating new applications / services, and onboarding, off-boarding team members.
Responsibilities
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Knowledge of Google Workspace, Slack, Salesforce, Figma, JIRA, Zendesk, Okta, 1Password, and others
Experience with mac OS, Windows 11, iPad OS, and iOS
Understanding of VPN access
Familiarity with SSO implementations with FIDO keys
Bonus points if knowledgeable in Apple Business Essentials, Kandi and / or JAMF
Check computer hardware (mostly laptops) to ensure functionality
Install and configure appropriate software and functions according to specifications
Assist with security training and implementing new processes to ensure corporate security compliance
Develop and maintain local networks (office networks) in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Requirements
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Degree in Computer Science, engineering or relevant field
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
Benefits
As part of full-time employment, we offer health care, dental, and vision benefits from leading providers. Each employee is entitled to unlimited paid time off and sick leave.
Health Care Plan (Medical, Dental & Vision)
Paid Time Off (Vacation, Sick & Public Holidays)
Work From Home
Stock Option Plan
INFORMATION TECHNOLOGY TECHNICIAN
Remote Laptop Repair Technician Job
Our team roster has an opening with your name on it. We are looking for a motivated energetic team member to provide a first line customer-centric experience, issue analysis, and technical assistance. The IT Service Desk Phone Technician provides analytical and technical assistance as first line contact for IT related incident diagnostics and incident resolution. The team member will be training under the guidance of the unit SMEs and more experienced technical staff regarding proper use of CA Service Desk Manager including Knowledge Base applications. The team member will also be trained to assist with client education and client support. The team member is responsible for ensuring complete analysis and documentation for each contact using the CA Service Desk application. All duties are performed within the framework of the Department's mission and values, and in accordance with the Department's Policies and General Procedures.
About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovate and empower our business partners to accomplish their goals. Read more about FTB.Learn more about other FTB technical roles at this FTB microsite.
Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at *********************. Please include the job control (JC) number and the position title in the subject line.
Additional positions may become available (RPA 2425-02532).
Please complete this optional survey letting us know how you heard about this position by clicking here.
You will find additional information about the job in the Duty Statement.
Working Conditions
* This position is eligible for limited remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of four days per week for all positions including those that are eligible for telework.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* INFORMATION TECHNOLOGY TECHNICIAN
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-479571
Position #(s):
************-XXX
Working Title:
IT Service Desk Phone Technician
Classification:
INFORMATION TECHNOLOGY TECHNICIAN
$4,013.00 - $5,377.00 A
$4,354.00 - $5,836.00 B
$4,790.00 - $6,420.00 C
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Our mission is to help taxpayers file timely and accurate tax returns and pay the correct amount to fund services important to Californians.
FTB fosters an environment of equity and inclusion for all, and we welcome everyone to be part of our diverse workforce.
Department Website: *********************
Special Requirements
This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to *********************
CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.
IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling ************** to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD **************.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/10/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Franchise Tax Board
Classification and Hiring Unit
Attn: Niko Dimos /IT Workforce
P.O. Box 550
Sacramento, CA 95812-0550
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Franchise Tax Board
Classification and Hiring Unit
Niko Dimos / IT Workforce
P.O. Box 550
Sacramento, CA 95812-0550
Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)
07:00 AM - 06:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is required and must be included.
* Other -
A cover letter is required and must be included.
* Other -
REQUIRED: If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under "Minimum Requirements" on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
* Supplemental Application - In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than one type-written page in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of the page. Respond to the following supplemental statement(s):
* What Knowledge, skills and abilities (KSA) do you possess that will help you be successful in this position? How will you use these KSA's to collaborate daily with your co-workers, the ITSD lead(s) and contribute to the success of the team?
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".
* Experience troubleshooting, installing and configuring PC hardware and software
* Experience troubleshooting Microsoft Windows 10/11 and Office 365
* Experience applying customer service and customer support principles in an Information Technology (IT) environment
* Experience working collaboratively and independently to identify problems and provide resolutions
* Experience communicating technical information to non-technical customers
* Experience troubleshooting Apple iOS or Android Mobile devices
* Experience troubleshooting MS TEAMS
* Experience and familiarity with FTB systems such as Mainframe, PASS, ARCS, BETS, EDR, TPF
* Experience with IT Service Management/Help Desk software environment for Incident and Request Management such as CA Service Desk Manager, Cherwell, LANDesk, ServiceNow, BMC Remedy, etc
* Experience working in a call center environment
* Experience troubleshooting with Virtual Desktop Infrastructure (VDI) including Outlook/Edge
* Experience troubleshooting Virtual Private Network (VPN) connections
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
In addition, Franchise Tax Board offers the following:
* Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: *********************
Human Resources Contact:
Classification & Hiring Unit
**************
Hiring Unit Contact:
Nikolaos Dimos / IT Workforce
**************
*************************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
**************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
ADDITIONAL APPLICATION INSTRUCTIONS
A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:
* Completed employment information on the STD. 678, including the "From" and "To" dates, "Hours Per Week," and "Duties Performed" fields for all jobs listed in the "Employment History" fields (resumes do not take the place of these fields on the STD. 678)
* All of the required documents listed in the "Required Application Package Documents" section
* The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
* A signature, if submitting a paper application package
Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.
Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section.
Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.
EXAMINATION INFORMATION
To apply for the Information Technology Technician position(s) as a list candidate, you must first take the online Information Technology Technician .
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Tier 2 IT Support Technician - Field & Remote - NYC Area
Remote Laptop Repair Technician Job
Requirements
What You Bring to the Team
While an associate's degree is preferred, we value relevant and significant industry experience as a substitute for the education requirement. Microsoft, Cisco, and VMware certifications are required.
Minimum of 2 years experience in administering/supporting any of the following:
LAN/WAN environments
Office365 and Azure
Network Operations Center
Help desk or relevant customer service skills
Experience with PSA and RMM Tools
Certifications Expectations:
Microsoft, Cisco, Fortinet, and VMware certifications required.
Cisco Certified Network Associate (CCNA)
Microsoft Intermediate Certificates
Security+
Fortinet Network Security Expert 7 (NSE7)
Preferred Skills:
Microsoft Windows Server 2012/2016/2019 and Active Directory
Microsoft Office Suite and Office365 experience
Fundamental understanding of DNS, DHCP, and TCP/IP
Microsoft Exchange and SQL Server
VMware vSphere 6.5 and above
Knowledge of backup technologies
Knowledge of security practices and policies
The New York base salary range for this full-time position is $65,000 to $80,000.
Work Perks
Hybrid environment
Paid time off including paid holidays and floating holidays
Bonus potential based on individual and company performance
Highly competitive and flexible medical, dental, and vision benefits plans
401(k) with employer match
Tailored Life and Disability insurance plans
Full reimbursement for approved professional certification and career enriching opportunities
Magna5 Values
Win Together - We collaborate with clients and across the Magna5 team to provide complete solutions for every IT challenge.
Respond Fast - When clients or teammates reach out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions.
Earn Trust - We strive to earn and keep the trust of our clients and teammates through our actions every day, fulfilling every promise we make.
Stay Transparent - No secrets and no surprises. We respect our clients and one another by providing candid assessments and complete, accessible information.
Think Ahead - “Good enough” isn't good enough. We strive to be the best. Our team members are proactive with our problem solving and work to stay on the leading edge of new technologies that drive client success
What We Do
Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at ***************
Coverage Specialist: P&C (Re) Insurance - GenStar
Remote Laptop Repair Technician Job
Shape Your Future With Us GenStar Insurance Services, LLC is a premier provider of excess, surplus, and specialty property and casualty insurance written on General Star Indemnity Company (non-admitted) and General Star National Insurance Company (admitted) paper (collectively, the GenStar companies). The GenStar companies conduct business through a select group of wholesale brokers, managing general underwriters (MGUs), and program administrators in the United States. The GenStar companies are members of the Berkshire Hathaway Family of Companies .
We are seeking an analytical, self-motivated Coverage Specialist to play a pivotal role in drafting reinsurance contracts, insurance policies and endorsements to optimize corporate goals. This role is ideal for an experienced individual seeking to advance their career.
GenStar currently offers an excellent opportunity for Coverage Specialist: P&C (Re) Insurance - GenStar based in one of our offices: Stamford, Atlanta, New York City or Chicago. This position offers a hybrid work schedule in-office and remote work-from-home.
Role Description
The Coverage Specialist will be responsible for analyzing, drafting, and explaining reinsurance contracts for public entity self-insurance pools, primarily treaties with some facultative certificates. You will support our underwriters, including senior managers, and act as the key liaison to Gen Re's Contracts Unit in this high-profile position. Responsibilities also include drafting of insurance policies and endorsements; a key role in optimizing P&C reinsurance and insurance wording to support our underwriting divisions and promote profitable growth.
RESPONSIBILITIES:
Review and analyze reinsurance contracts, ensuring alignment with company standards. Perform comprehensive comparisons between reinsurance contracts, cedant's policies, and company requirements. Identify deviations from standard language or industry practices. Propose improvements and collaborate with different business units to resolve issues.
* Draft specialty insurance policies and endorsements for both primary and excess P&C lines.
* Conduct independent reviews for product development, competitive analysis, and emerging trends. Report your findings.
* Collaborate with underwriting divisions to inform strategic decisions.
* Draft reinsurance and insurance coverage to align with the company's risk tolerance and profitability goals.
* Mentor underwriters, guide management, and assist other colleagues in reinsurance contract wording and insurance policy wording.
* Create reinsurance checklists for underwriters and coverage specialists.
* Establish electronic filing systems to maintain documentation of account reviews.
Role Qualifications and Experience
* Bachelor's degree required; CPCU preferred. JD or paralegal degree may be considered for experience in drafting reinsurance contracts (not practicing law).
* Minimum 3 years of experience in reinsurance contract drafting.
* Minimum 5 years of experience in the P&C insurance industry, including above. Additional experience in P&C underwriting or claims examining is advantageous.
* Proficiency in using AI tools and technology skills (especially Word, Excel, PowerPoint. Team, SharePoint, Outlook and ChatGBT or other AI service). Familiarity with large language models that can integrate with R. Postgres, Python or SQL may be a plus.
* Strong organizational, analytical, and communication skills.
* Active involvement in industry committees such as ISO Panels is beneficial.
* Ability to work independently and collaborate across departments.
Salary Range
106,000.00 - 178,000.00 USD
The annual base salary range posted represents a broad range of salaries around the US and is subject to many factors including but not limited to credentials, education, experience, geographic location, job responsibilities, performance, skills and/or training.
Our Corporate Headquarters Address
General Reinsurance Corporation
400 Atlantic Street, 9th Floor
Stamford, CT 06901 (US)
At General Re Corporation, we celebrate diversity and are committed to creating an inclusive environment for all employees. It is the General Re Corporation's continuing policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, sex (including childbirth or related medical conditions), religion, national origin or ancestry, age, past or present disability , marital status, liability for service in the armed forces, veterans' status, citizenship, sexual orientation, gender identity, or any other characteristic protected by applicable law. In addition, Gen Re provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act.
IT Technician
Remote Laptop Repair Technician Job
div class="job-description-container" div class="benefits" divstrong Benefits:/strong/div ul li 401(k) matching/li li Company car/li li Employee discounts/li li Flexible schedule/li li Opportunity for advancement/li li Paid time off/li li Training amp; development/li
/ul
/div
div class="trix-content"
divstrong Benefits/Perks/strong/divul
li Competitive Compensation/li
li Flexible Scheduling/li
li Career Growth Opportunities/li
/uldivstrong Job Summary/strong/divdiv We are seeking a knowledgeablestrong IT Technician /strongto join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills. br/br/
/divdivstrong Responsibilities /strong/divul
li Maintain computer hardware in working order/li
li Set up employee workstations (computers, printers, routers, etc)/li
li Install and configure software/li
li Train colleagues in best practices in technology and how to use software and equipment/li
li Assess security risks and ensure the security of networks and computer systems/li
li Maintain optimized local network/li
/uldivstrong Qualifications/strong/divul
liA bachelor's degree in Computer Science or a related field is preferred/li
li Previous experience as an IT Technician or an IT Certification is preferred/li
li Strong troubleshooting and analytical skills/li
li Ability to work well as part of a team/li
li Strong written and verbal communication skills/li
li Understanding of data privacy and security /li
/ul
/div
pFlexible work from home options available./p
div class="job-compensation"
Compensation: $18.00 - $24.00 per hour
/div
br/br/br/ div class="account_description"
h1A Trusted Cybersecurity Company in Kenosha, WI/h1 div When it comes to PC repair, Absolute Computer Systems stands as a trusted ally. We do more than just mere technical fixes; we delve deep into understanding your business intricacies to deliver tailored IT solutions that align with business needs. /div div /div
/div
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