Loan Officer Jobs in Roanoke, VA

Loan Officer - Inside Sales Reports to: Inside Sales Manager Department: Consumer Direct Division Position Type: Full-Time; 40 hours per week FLSA Classification / Type: Non-Exempt/ Clerical Supervises: None POSITION SUMMARY The Loan Officer will be responsible for originating residential mortgage loans from all inquires and leads given from ALCOVA Mortgage digital platforms. The Loan Officer will deliver exceptional customer service by educating the borrowers on their options and guiding them through the loan process. The Loan Officer will ensure that the borrowers financing needs are met with honesty and transparency. DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Handle all inquires and leads from ALCOVA Mortgage digital platforms (phone, email and website) Work with clients in a consultative selling approach, learning the applicants housing goals and needs Recommend all available loan options to clients Convert leads to full application and submit complete loan applications and proper documentation to processing team Obtain and analyze credit reports with an understanding of the data and approval implications Lock in interest rates when the customer requests or approves Manage lead pipeline with new inquires and ensure consistent contact with all parties involved in transactions Understand and navigate the loan origination system ensuring full understanding of compliance and meet all requirements EDUCATION, EXPERIENCE, LICENSURE, AND COMPETENCIES Valid Driver's License required High school diploma, or equivalent education Able to meet State Mortgage Licensing Requirements Highly motivated, ambitious, and driven to succeed Must be trustworthy, honest, and able to continuously display a high level of integrity Able to work effectively in a team environment Strong attention to detail and accuracy Able to identify and resolve problems in a timely manner Able to understand and respond appropriately to basic inquires Able to read, write, and communicate using the English language sufficient to perform job functions Able to use Company equipment in assigned area (including but not limited to telephone, copiers, fax machines, computers, internet, etc.) Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc.) Able to multi-task (e.g., simultaneous usage of several applications, etc.) Well-versed with keyboard shortcuts and able to identity new ways to complete a task in less time Relies on limited experience and judgment to plan and accomplish goals Works well under general supervision Able to handle deadlines and working within banking guidelines Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employee must complete annual training in these areas WORK ENVIRONMENT This job operates in a clerical office setting; climate-controlled surroundings with adequate lighting and little or moderate noise when in the office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS This is largely a sedentary role; however, some filing and photocopying is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. TRAVEL This position requires up to 10% travel. Moderate travel needed by private vehicle or airline carriers with over-night stays in modern facilities at times. Regional traffic conditions when traveling by car to-and-from business appointments. Mileage reimbursement will be provided at current IRS allowable rates. EXPECTED HOURS OF WORK Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand. OTHER DUTIES This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee to perform this job. Duties, responsibilities and activities may change at any time with or without notice. EOE D/V/M/F

******************* We are an Equal Opportunity Employer. Drug Testing and Credit Check are required. Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? * Regional offers competitive pay! We do our best to show that we value our team members! * You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? * You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers! * All full-time team members have access to our medical, dental, vision and 401(k) benefits! Duties and responsibilities * Provide exceptional service to all customers. * Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. * Maintain office cash with accuracy and proper security. * Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. * Minimize delinquent debt through calling customers and collecting on past-due accounts. * Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. * Transport money and deposits to and from bank. * Other duties as assigned by leadership. Minimum Qualifications * High School Diploma or Equivalent. * Prior customer service experience in either a sales/retail environment or cash management environment. * Must pass drug screen, criminal and credit background checks. * Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies * Demonstrated passion for customer service. * Excellent written and verbal communication skills. * Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. * Thrives in a pay for performance atmosphere. * Proven ability to multi-task. * High degree of integrity. * Sales mentality. * Adaptable to an ever-changing environment. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

*This position is open for continuous recruitment. Applications will be accepted and reviewed on an ongoing basis.* Role: To assist members with their mortgage lending needs: analyze loan requests, determine appropriate mortgage/ loan program and make credit recommendations based on mortgage lending policy. Essential Functions & Responsibilities: 60% Originate and submit loan for processing and decision within set upon timeline; communicate disposition to member. 20% Sells the Credit Union's mortgage lending program to companies and individuals within the real estate community. 5% Evaluates acceptability of mortgage loan to ensure it meets secondary mortgage requirements. 5% Cross-sells other credit union services. 5% Keeps informed of current trends in mortgage lending and market factors affecting mortgage lending. 5% Performs other related duties as assigned. Performance Measurements: 1. Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act. Meets or exceeds performance expectations as described in Essential Functions and Responsibilities. Please refer to Annual Performance Goal document for remaining Performance Measurements. Knowledge and Skills: Experience Three years to five years of similar or related experience. Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills Knowledge of the secondary market and experience with first and second mortgage residential real estate lending. Must have good communication skills. Skill and ability to use and operate a keyboard (typewriter), computer, calculator, fax machine, copier and telephone. Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals and other related materials. Must have the skill and ability to use Microsoft Word and Excel. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (*************************************************** _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ([email protected]?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Responsible for the sales and marketing of Truist Mortgage Loan products within bank policies and procedures as well as consistent, effective referrals of mortgage clients for other bank services, including the qualifying package of services, and insurance products. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Execute effective mortgage marketing and development plans to meet or exceed agreed upon mortgage production goals. 2. Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures, as well as secondary market investor's guidelines utilized by Truist. 3. Adhere to and comply fully with any and all Truist policies and procedures related to internal and external rules and regulations, particularly those established by State and Federal law. 4. Provide mortgage clients sound mortgage advice based on a full understanding of client needs as well as Truist Mortgage products and their benefits. 5. Consistently execute on Truist's referral process by introducing mortgage clients to other bank solutions for deepening client opportunities. 6. Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. 1+ year(s) experience in banking and/or lending environment with basic knowledge of residential property types 2. Good organizational, written and verbal communication skills 3. Possesses solid interpersonal and negotiation skills 4. Demonstrated proficiency in relevant computer applications 5. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role including new or transfer of registration, and applicable NMLS acceptable background check **Preferred Qualifications:** 1. Bachelor's degree in Business, Marketing, Accounting, or related studies or equivalent financial sales experience. 2. Two or more years of experience in residential mortgage lending with solid knowledge of the local market and regulations. 3. Previous sales awards and leadership positions. **OTHER JOB REQUIREMENTS / WORKING CONDITIONS** Sitting/Standing/Walking/Bending/Lifting Sitting Frequently (25% - 50% of the time) Standing Frequently (25% - 50% of the time) Walking Frequently (25% - 50% of the time) Lifting Up to 25 lbs. Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Up to 75% **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** Pay Transparency Nondiscrimination Provision (*********************************************************************************************** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Commercial Banking Flood Operations is seeking a Commercial Loan Closing Specialist as part of the Commercial Banking Operations Division. The Commercial Loan Closing Specialist will need to thrive in a fast-paced environment, understands FDPA (Flood Disaster Protection Act) regulation, adheres to policy and procedures requirements while putting the customer first. In this role, you will: Work life of loan flood monitoring events for moderately complex to complex commercial loans. Coordinate all aspects of post close flood monitoring details. Perform customer, loan and regulatory diligence. Accurately evaluate and upload data into the systems of record. Ensure compliance with all bank policies, procedures and regulatory requirements. Review complex loan documents. Coordinate with manager and business partners for more complex items when required. Work collaboratively with Credit and Sales regarding proper procedures and documentation requirements necessary to ensure accuracy with regulatory and enterprise policy requirements in relation to the Flood Disaster Protection Act. Review complex legal documentation, evaluate risks, and identifying procedural modifications. Provide guidance and training to peers. Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals. Interact with internal customers. Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements. Required Qualification: 2+ years of Commercial Loan Closing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: Understanding of FEMA (Federal Emergency Management Agency) Guidelines, NFIP (National Flood Insurance Program), FDPA (Flood Disaster Protection Act) Requirements and/or Flood regulations. Experience working in CCM (Credit Bridge Collateral Management) Experience in partnering with multiple business lines. Experience in managing complex pipelines. Ability to navigate multiple computer systems, applications, and utilize search tools to find information. Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. Sound analytical skills with high attention to detail and accuracy. Exceptional verbal, written, and interpersonal communication skills. Ability to work in a fast-paced deadline driven environment. Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change. Effective organizational, multi-tasking, and prioritization skills. Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important. Job Expectations: Ability to work a hybrid schedule, at least 3 days a week working in office. This position is not eligible for visa sponsorship. Location: 7711 Plantation Rd, Roanoke, VA 24019 #CommercialBanking Posting End Date: 5 Jun 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Job Details 6026 Roanoke - Roanoke, VA Full Time High School Road Warrior SalesDescription AnnieMac Home Mortgage is looking to hire Full Time External Mortgage Loan Originators to establish referral source relationships for a steady flow of loan volume from real estate brokers and other external sources. Candidates should have experience directly related to the Mortgage Industry. Under the direct supervision of the Branch Manager, the job responsibilities of the External Mortgage Loan Originator position include, but are not limited to, the following: Primary duty is to sell mortgage loans to customers away from and outside of AnnieMac Home Mortgages places of business. Work done at AnnieMac Home Mortgages offices is related and supplemental to outside sales. Generate new business by building and maintaining relationships with realtors, real estate agents, title and escrow officers, financial advisers, CPAs, and other relevant professionals. Regularly participate in mortgage sales including, but not limited to, attending closings and open houses, and conducting seminars and other lead-generating activities. Take information from the borrower and fill out the loan application. Develop relationships with referral partners such as realtors to generate new customers. Analyze the prospective borrowers income and debt and pre-qualify the prospective borrower to determine the maximum mortgage that the prospective borrower can afford. Counsel the prospective borrower in the home buying and financing process, advising the borrower about the different types of loan products available, and demonstrating how closing costs and monthly payments would vary under each product. Collect financial information (tax returns, bank statements) and other related documents that are part of the application process; Provide disclosures to the borrower, including truth in lending, good faith estimate, and others. Counsel and advise the borrower in understanding and clearing credit problems. Maintain regular contact with the borrower, realtors, and the lender, between application and closing to apprise them of the status of the application and to gather any additional information as needed. Order legal documents. Review HUDS prior to closing. Qualifications Must have appropriate state license or certificate (varies by state). Must have a thorough knowledge of pricing and underwriting requirements of various mortgage insurance companies. Must have a working knowledge of credit underwriting and property eligibility requirements for FNMA, FHLMC, FHA, VA, local bonding programs and private investors. Must be familiar with local, state and national laws (e.g. zoning ordinances, Truth-in Lending, RESPA, energy audit requirements, etc.) Must have excellent communication skills and the ability to analyze financial information. Must be a sales-oriented self-starter. Work Environment/Physical Demands: Travel is required 80% of the time. ***AnnieMac Home Mortgage is an Equal Opportunity Employer ***

Reports To Branch Manager FLSA Status Non- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance! Responsibilities and Essential Duties: * Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products. * Process credit loan applications. Analyze credit & financial information for current and potential customers. * Proactively contact customers with past due balances to offer possible solutions and resolve delinquency. * Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. * Learn Federal, State, and Local Application Consumer laws to ensure compliant actions. * Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required. * May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Required Qualifications: * Minimum of one (1) year of experience in a customer service or sales position. * High school diploma or equivalent. * Reliable transportation required. * Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel. * Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs. * Ability to complete essential duties/functions in a timely, accurate manner. * Demonstrated problem-solving skills and interpersonal skills in demanding situations. * Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. * Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: * Cash Handling, selling and/or collecting experience. * Some college coursework. * Bilingual fluency in Spanish/English. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND2 #Li-Onsite #R90

It is the responsibility of the Mortgage Loan Officer to be able to handle all functions of originating a loan. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Origination Requirements * Develop application sources through internal and external centers of influence including but not limited to: Burke & Herbert Bank branches, realtors, builders, stockbrokers, financial planners, attorneys, accountants and past customers. * Develop new business from personal and nontraditional resources. * Work independently. * Complete 1003 Residential Loan Application. * Collect all data and documents necessary to process the application. Assign loan number. * In-put or upload application information into Loan Origination System, Encompass. * Submit to Desktop Underwriter, Loan Prospector or other decision engine. * Issue initial disclosures accurately and in a timely manner. * Follow up on conditions necessary to close or decline loan as requested. * Price and lock interest rate with investor, meeting Burke and Herbert Bank pricing expectations. * Monitor lock expiration dates for closing and delivery. Other Banking Requirements * Call on Burke & Herbert Bank branches in assigned territory. * Make introduction of all market applicants to appropriate Burke & Herbert Bank personnel. Generate new leads for the Bank from outside sources. * In consultation with Burke & Herbert Bank personnel, explore opportunities for cross-sell of other Burke & Herbert Bank products. * Collect fees in accordance with Burke & Herbert Bank standards. * Participate, as requested, in opportunities to promote the Burke & Herbert Bank. * Maintains lending compliance including but not limited to: early disclosures, government monitoring, high priced mortgage loans documentation, and customer information procedures. Closed Loan Requirements * Expected minimum closed loan volume of $1,000,000 per month after 60 days. Skills/Abilities * A Mortgage Loan Officer must be able to communicate and work well with the public. * Must have the ability to analyze credit information necessary to originate and assist in processing a residential loan application. * Individual must have knowledge of lending compliance requirements and general knowledge of conventional and government loans available to the consumer. * Must be resourceful and have the ability to work with secondary market investors insuring all loans meet established guidelines. * Must be extremely detailed oriented to insure accuracy of data supporting loan files. * Data integrity must never be compromised. * Must have ability to work independently inside and outside the office, manage loan pipeline, follow-up with borrowers, Burke & Herbert Bank partners, and sources of business. * Work to ensure timely loan closings. * High Level of experience with FHA - VA - USDA and VHDA. Education and Experience * College degree preferred. * At least 1 year of mortgage loan sales and an active NMLS number * Origination and sales experience. * Encompass experience preferred. This position is classified as Exempt under the Fair Labor Standard Act. Mortgage Loan Officers must be customarily and regularly engaged in making sales away from the bank's places of business. Compensation for this position is 100% commission based. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Full-time Description The Mortgage Loan Originator originates first mortgage loans and home improvement loans for consumers. Requirements Duties and Responsibilities: Originates one-to-four family residential loans and commercial loans by talking with customers and by contacting realtors, builders, etc.; engages in sales efforts at the customer's home or place of business and away from the bank's place of business or any office maintained for loan production business purposes. Responds to customer/contact inquiries regarding the association's loan products and customer's applications. Keeps up-to-date on government regulations and the association's policies and procedures regarding lending; participates in quarterly compliance training on banking regulations for industry. Promotes the association's Community Reinvestment Act loan program to real estate agents in low-to-moderate income neighborhoods. Projects a positive image of the association and make sales contacts by participating in community activities, organizations, and business-related functions. Cross-sells and keeps up-to-date on the association's entire product line including both lending and savings products. Knows, understands, and complies with current fair lending laws and bank policies and procedures; addresses same at all times. Manages service providers and vendors effectively; structures relationships with service providers in a strategic manner; sets expectations; develops performance metrics; measures vendor performance, provides feedback and holds accountable. Other duties as required. Necessary competencies: Resilience Communication Service Orientation Interpersonal skills Business Acumen Decisiveness Organizational Skills Qualifications and Skills: 2 - 4 years of experience in financial service or banking is required along with strong understanding of banking laws, regulations and guidelines is required. Certification: NMLS is required. High School Diploma or equivalent is required; Bachelor's degree is preferred. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Cleartouch experience is preferred. Physical Environment While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. This position is customarily and regularly performed outside of an office setting and hours of work are not structured. This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. First Mutual Holding Co. and First Federal Lakewood is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

pThe Loan Officer will be responsible for originating residential mortgage loans from all inquires and leads given from ALCOVA Mortgage digital platforms. The Loan Officer will deliver exceptional customer service by educating the borrowers on their options and guiding them through the loan process. The Loan Officer will ensure that the borrowers financing needs are met with honesty and transparency. /p ulli Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. /lili Handle all inquires and leads from ALCOVA Mortgage digital platforms (phone, email and website)/lili Work with clients in a consultative selling approach, learning the applicants housing goals and needs/lili Recommend all available loan options to clients/lili Convert leads to full application and submit complete loan applications and proper documentation to processing team/lili Obtain and analyze credit reports with an understanding of the data and approval implications/lili Lock in interest rates when the customer requests or approves/lili Manage lead pipeline with new inquires and ensure consistent contact with all parties involved in transactions/lili Understand and navigate the loan origination system ensuring full understanding of compliance and meet all requirements/li/ul ulli Valid Driver's License required/lili High school diploma, or equivalent education/lili Able to meet State Mortgage Licensing Requirements/lili Highly motivated, ambitious, and driven to succeed/lili Must be trustworthy, honest, and able to continuously display a high level of integrity/lili Able to work effectively in a team environment/lili Strong attention to detail and accuracy/lili Able to identify and resolve problems in a timely manner/lili Able to understand and respond appropriately to basic inquires/lili Able to read, write, and communicate using the English language sufficient to perform job functions/lili Able to use Company equipment in assigned area (including but not limited to telephone, copiers, fax machines, computers, internet, etc. )/lili Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc. )/lili Able to multi-task (e. g. , simultaneous usage of several applications, etc. )/lili Well-versed with keyboard shortcuts and able to identity new ways to complete a task in less time/lili Relies on limited experience and judgment to plan and accomplish goals/lili Works well under general supervision/lili Able to handle deadlines and working within banking guidelines/lili Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employee must complete annual training in these areas/li/ulpbr//ppstrong WORK ENVIRONMENT/strong/ppbr//pp This job operates in a clerical office setting; climate-controlled surroundings with adequate lighting and little or moderate noise when in the office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. /ppbr//ppstrong PHYSICAL DEMANDS/strong/ppbr//pp This is largely a sedentary role; however, some filing and photocopying is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. /pp This position requires up to 10% travel. Moderate travel needed by private vehicle or airline carriers with over-night stays in modern facilities at times. Regional traffic conditions when traveling by car to-and-from business appointments. Mileage reimbursement will be provided at current IRS allowable rates. /ppbr//ppstrong EXPECTED HOURS OF WORK/strong/ppbr//pp Days and hours of work are Monday through Friday, 8:30 a. m. to 5:00 p. m. Evening and weekend work may be required as job duties demand. /ppstrong OTHER DUTIES/strong/ppbr//pp This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee to perform this job. Duties, responsibilities and activities may change at any time with or without notice. /ppbr//pp EOE D/V/M/F/p

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Duties and responsibilities Provide exceptional service to all customers. Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. Maintain office cash with accuracy and proper security. Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. Minimize delinquent debt through calling customers and collecting on past-due accounts. Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. Transport money and deposits to and from bank. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent. Prior customer service experience in either a sales/retail environment or cash management environment. Must pass drug screen, criminal and credit background checks. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. High degree of integrity. Sales mentality. Adaptable to an ever-changing environment. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

*This position is open for continuous recruitment. Applications will be accepted and reviewed on an ongoing basis.* Role: To assist members with their mortgage lending needs: analyze loan requests, determine appropriate mortgage/ loan program and make credit recommendations based on mortgage lending policy. Essential Functions & Responsibilities: 60% Originate and submit loan for processing and decision within set upon timeline; communicate disposition to member. 20% Sells the Credit Union's mortgage lending program to companies and individuals within the real estate community. 5% Evaluates acceptability of mortgage loan to ensure it meets secondary mortgage requirements. 5% Cross-sells other credit union services. 5% Keeps informed of current trends in mortgage lending and market factors affecting mortgage lending. 5% Performs other related duties as assigned. Performance Measurements: 1. Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act. Meets or exceeds performance expectations as described in Essential Functions and Responsibilities. Please refer to Annual Performance Goal document for remaining Performance Measurements. Knowledge and Skills: Experience Three years to five years of similar or related experience. Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Other Skills Knowledge of the secondary market and experience with first and second mortgage residential real estate lending. Must have good communication skills. Skill and ability to use and operate a keyboard (typewriter), computer, calculator, fax machine, copier and telephone. Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals and other related materials. Must have the skill and ability to use Microsoft Word and Excel. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Job Details Roanoke, VA Full Time High School Road Warrior SalesDescription AnnieMac Home Mortgage is looking to hire Full Time External Mortgage Loan Originators to establish referral source relationships for a steady flow of loan volume from real estate brokers and other external sources. Candidates should have experience directly related to the Mortgage Industry. Under the direct supervision of the Branch Manager, the job responsibilities of the External Mortgage Loan Originator position include, but are not limited to, the following: Primary duty is to sell mortgage loans to customers away from and outside of AnnieMac Home Mortgages places of business. Work done at AnnieMac Home Mortgages offices is related and supplemental to outside sales. Generate new business by building and maintaining relationships with realtors, real estate agents, title and escrow officers, financial advisers, CPAs, and other relevant professionals. Regularly participate in mortgage sales including, but not limited to, attending closings and open houses, and conducting seminars and other lead-generating activities. Take information from the borrower and fill out the loan application. Develop relationships with referral partners such as realtors to generate new customers. Analyze the prospective borrowers income and debt and pre-qualify the prospective borrower to determine the maximum mortgage that the prospective borrower can afford. Counsel the prospective borrower in the home buying and financing process, advising the borrower about the different types of loan products available, and demonstrating how closing costs and monthly payments would vary under each product. Collect financial information (tax returns, bank statements) and other related documents that are part of the application process; Provide disclosures to the borrower, including truth in lending, good faith estimate, and others. Counsel and advise the borrower in understanding and clearing credit problems. Maintain regular contact with the borrower, realtors, and the lender, between application and closing to apprise them of the status of the application and to gather any additional information as needed. Order legal documents. Review HUDS prior to closing. Qualifications Must have appropriate state license or certificate (varies by state). Must have a thorough knowledge of pricing and underwriting requirements of various mortgage insurance companies. Must have a working knowledge of credit underwriting and property eligibility requirements for FNMA, FHLMC, FHA, VA, local bonding programs and private investors. Must be familiar with local, state and national laws (e.g. zoning ordinances, Truth-in Lending, RESPA, energy audit requirements, etc.) Must have excellent communication skills and the ability to analyze financial information. Must be a sales-oriented self-starter. Work Environment/Physical Demands: Travel is required 80% of the time. ***AnnieMac Home Mortgage is an Equal Opportunity Employer ***

divp At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. /pp/pp Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. /pp/ppb About this role:/b/pp/pp Wells Fargo is seeking a Senior Loan Documentation Processor in Commercial Loan Deal Closing as part of Commercial Banking. Learn more about the career areas and lines of business at a href="************ wellsfargojobs. com/career-areas/" target="_blank"wellsfargojobs. com/a. /pp/pp The position is responsible for collecting, preparing, coordinate, and reviewing loan documents. /ppbr/bb In this role, you will:/b/b/pulli Provide support in performing loan documentation duties on the most complex loan packages to ensure compliance with company's policies and government regulations/lili Process or close loans and act as a main point of contact for internal or external customers during the loan process/lili Perform administrative, operational, or customer support tasks related to complex loan packages/lili Manage an assigned pipeline of all loan types relative to business line/lili Provide subject matter expertise and interpretation of procedures to the team of Loan Documentation specialists to ensure timely completion of work/lili Interact with immediate Loan Documentation team, functional area, and internal peers outside work group on information related to the routine loan documentation process/li/ulpbr/bb Required Qualification:/b/b/pulli4+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education/li/ulpbr/bb Desired Qualifications:/b/b/pulli Experience reviewing complex Commercial Banking Loan Documents/lili Advance Microsoft Excel skills (i. e. experience creating formulas, ability to identify data elements)/lili Experience with Loan Covenants/lili Experience with loan documentation/lili Exposure to Wells Fargo Commercial Banking Operations systems such as: ICMP, AFS, Loan IQ, and ETRAC/lili Ability to work both independently and with a team/lili Sound analytical skills with high attention to detail and accuracy/lili Excellent verbal, written, and interpersonal communication skills/li/ulpbr/bb Job Expectations:/b/b/pulli Hybrid schedule, requirement to be in office 3 days a week/li/ulp/ppb Job Location:/b/pulli7711 Plantation Rd. , Roanoke, VA/li/ulp/ppspan Required location listed above. span Relocation assistance is not available for this position. /span/span/pdivp/pp#Commercialbanking/p/divp/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bspan Posting End Date:/span/bspan /span/pp style="text-align:inherit"/p29 May 2025p style="text-align:left"ibspan*Job posting may come down early due to volume of applicants. /span/b/i/pp style="text-align:inherit"/pp/ppbspan We Value Equal Opportunity/span/b/pp/ppspan Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. /span/pp/ppspanspanspan Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. /span/span/span/pp/ppspanspanspan Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. /span/span/span/pp style="text-align:inherit"/pp style="text-align:left"bspan Applicants with Disabilities/span/b/pp style="text-align:inherit"/pp style="text-align:left"span To request a medical accommodation during the application or interview process, visit /spanspana href="************ wellsfargojobs. com/en/diversity/disability-inclusion/" target="_blank"span Disability Inclusion at Wells Fargo/span/a/spanspan. /span/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bDrug and Alcohol Policy/b/pp style="text-align:inherit"b /b/pp style="text-align:left"Wells Fargo maintains a drug free workplace. Please see our a href="************ wellsfargojobs. com/en/wells-fargo-drug-and-alcohol-policy" target="_blank"Drug and Alcohol Policy/a to learn more. /pp style="text-align:inherit"/pp style="text-align:left"bWells Fargo Recruitment and Hiring Requirements:/b/pp style="text-align:inherit"/pp style="text-align:left"a. Third-Party recordings are prohibited unless authorized by Wells Fargo. /pp style="text-align:left"b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. /p/div

**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (*************************************************** _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ([email protected]?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Responsible for the sales and marketing of Truist Mortgage Loan products within bank policies and procedures as well as consistent, effective referrals of mortgage clients for other bank services, including the qualifying package of services, and insurance products. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Execute effective mortgage marketing and development plans to meet or exceed agreed upon mortgage production goals. 2. Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures, as well as secondary market investor's guidelines utilized by Truist. 3. Adhere to and comply fully with any and all Truist policies and procedures related to internal and external rules and regulations, particularly those established by State and Federal law. 4. Provide mortgage clients sound mortgage advice based on a full understanding of client needs as well as Truist Mortgage products and their benefits. 5. Consistently execute on Truist's referral process by introducing mortgage clients to other bank solutions for deepening client opportunities. 6. Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. 1+ year(s) experience in banking and/or lending environment with basic knowledge of residential property types 2. Good organizational, written and verbal communication skills 3. Possesses solid interpersonal and negotiation skills 4. Demonstrated proficiency in relevant computer applications 5. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role including new or transfer of registration, and applicable NMLS acceptable background check **Preferred Qualifications:** 1. Bachelor's degree in Business, Marketing, Accounting, or related studies or equivalent financial sales experience. 2. Two or more years of experience in residential mortgage lending with solid knowledge of the local market and regulations. 3. Previous sales awards and leadership positions. **OTHER JOB REQUIREMENTS / WORKING CONDITIONS** Sitting/Standing/Walking/Bending/Lifting Sitting Frequently (25% - 50% of the time) Standing Frequently (25% - 50% of the time) Walking Frequently (25% - 50% of the time) Lifting Up to 25 lbs. Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Up to 75% **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (***************************** . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (************************************************************************************************** Pay Transparency Nondiscrimination Provision (*********************************************************************************************** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. Meet with potential borrowers regarding their mortgage needs. Present bank's mortgage products and services that meet borrower's financial goals. Complete the borrower's application and analyze the borrowers financial and credit data. Lock rate per company and regulatory guidelines. Prepare or request all applicable loan documentation from the appropriate party or department. Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. Maintain communication with the borrower regarding the loan status. Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. Assist clients with monthly billing and collections cycle. Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties Look for referral opportunities within the company (insurance, deposits, etc.). Other duties as assigned. Skills/Abilities Requires strong networking and interpersonal skills. Financial/quantitative skills. Attention to detail. Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience Must be registered with NMLS Federal Registry. Minimum of two years residential mortgage lending experience. A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

Loan Officer - Inside Sales Reports to: Inside Sales Manager Department: Consumer Direct Division Position Type: Full-Time; 40 hours per week FLSA Classification / Type: Non-Exempt/ Clerical Supervises: None POSITION SUMMARY The Loan Officer will be responsible for originating residential mortgage loans from all inquires and leads given from ALCOVA Mortgage digital platforms. The Loan Officer will deliver exceptional customer service by educating the borrowers on their options and guiding them through the loan process. The Loan Officer will ensure that the borrowers financing needs are met with honesty and transparency. DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Handle all inquires and leads from ALCOVA Mortgage digital platforms (phone, email and website) Work with clients in a consultative selling approach, learning the applicants housing goals and needs Recommend all available loan options to clients Convert leads to full application and submit complete loan applications and proper documentation to processing team Obtain and analyze credit reports with an understanding of the data and approval implications Lock in interest rates when the customer requests or approves Manage lead pipeline with new inquires and ensure consistent contact with all parties involved in transactions Understand and navigate the loan origination system ensuring full understanding of compliance and meet all requirements EDUCATION, EXPERIENCE, LICENSURE, AND COMPETENCIES Valid Driver's License required High school diploma, or equivalent education Able to meet State Mortgage Licensing Requirements Highly motivated, ambitious, and driven to succeed Must be trustworthy, honest, and able to continuously display a high level of integrity Able to work effectively in a team environment Strong attention to detail and accuracy Able to identify and resolve problems in a timely manner Able to understand and respond appropriately to basic inquires Able to read, write, and communicate using the English language sufficient to perform job functions Able to use Company equipment in assigned area (including but not limited to telephone, copiers, fax machines, computers, internet, etc.) Able to access, input, retrieve, and interpret information using applicable computer systems (including, but not limited to, Microsoft Word, Excel, Outlook, industry-specific computer software, etc.) Able to multi-task (e.g., simultaneous usage of several applications, etc.) Well-versed with keyboard shortcuts and able to identity new ways to complete a task in less time Relies on limited experience and judgment to plan and accomplish goals Works well under general supervision Able to handle deadlines and working within banking guidelines Compliance with all Bank Secrecy Act (BSA), Anti-Money Laundering (AML) laws, and Office of Foreign Asset Controls (OFAC) requirements is required. Employee must complete annual training in these areas WORK ENVIRONMENT This job operates in a clerical office setting; climate-controlled surroundings with adequate lighting and little or moderate noise when in the office. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS This is largely a sedentary role; however, some filing and photocopying is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. TRAVEL This position requires up to 10% travel. Moderate travel needed by private vehicle or airline carriers with over-night stays in modern facilities at times. Regional traffic conditions when traveling by car to-and-from business appointments. Mileage reimbursement will be provided at current IRS allowable rates. EXPECTED HOURS OF WORK Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand. OTHER DUTIES This position performs additional duties as assigned, given adequate guidance and resources. This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee to perform this job. Duties, responsibilities and activities may change at any time with or without notice. EOE D/V/M/F

Initiates the mortgage process for potential clients, preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate. Identifies and attracts new clients by networking with real estate agents, financial advisors, and past clients to generate referrals. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Establish and maintain a network of business relationships, consisting of real estate professionals, builders, etc. * Meet with potential borrowers regarding their mortgage needs. * Present bank's mortgage products and services that meet borrower's financial goals. * Complete the borrower's application and analyze the borrowers financial and credit data. * Lock rate per company and regulatory guidelines. * Prepare or request all applicable loan documentation from the appropriate party or department. * Work with Centralized Processing Department to ensure attorney and appraisal work is ordered and all documentation is handled professionally and efficiently. * Maintain communication with the borrower regarding the loan status. * Maintain thorough knowledge of lending programs, policies, procedures, and regulatory requirements. * Service all in-house and secondary market loans in your portfolio. (all requests including, escrows, payments, payoffs, etc.) * Interact with clients and internal partners daily to answer questions, solve problems, and deliver the highest-level of customer service. * Assist clients with monthly billing and collections cycle. * Monitor the status of delinquent payments and follow-up with clients on an ongoing basis, while also working with Debt Management on Collections. * Work directly with other departments to resolve any issues or concerns with any customer in your portfolio. Other Duties * Look for referral opportunities within the company (insurance, deposits, etc.). * Other duties as assigned. Skills/Abilities * Requires strong networking and interpersonal skills. * Financial/quantitative skills. * Attention to detail. * Strong computer skills including Excel. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary. Travel Local travel is required for this position. Education and Experience * Must be registered with NMLS Federal Registry. * Minimum of two years residential mortgage lending experience. * A four-year college degree is preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status