Loan Officer Jobs in Wisconsin

Wintrust Mortgage was founded in 1981 to help customers achieve the American dream of homeownership and has since successfully navigated the ever-changing real estate market. As a full-service, federally chartered lender with offices located across the country, we're dedicated to providing customers with a wide range of mortgage products and have the capability to lend in all 50 states. To complement the basic conventional, FHA, and VA loan programs, we are uniquely positioned to meet the needs of the continually evolving market. Wintrust Mortgage is part of Wintrust, a financial services company with more than $66 billion in assets. Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years) Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Family-friendly work hours With 175+ community bank locations, we offer opportunities to grow and develop in your career Promote from within culture Why join this team? We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do: The Loan Originator assembles and reviews a new application and matches the applicant with a mortgage program. The file is handled by the Mortgage Originator until it is time to request loan documents and closing is scheduled. By turning in the file at this point, the Loan Originator is able to go out and generate new business. The Loan Originator assists the borrower in determining the proper loan program, completing the loan application, and gathering the required supporting documentation to begin the loan process. Conducts preliminary underwriting reviews. Remains front-line contact with the borrowers. A credit report is obtained and analyzed by the Loan Originator. The Loan Originator is heavily involved with the client during the application and closing process. Develops referral relationships with realtors, builders, bankers, and other sources in order to proactively solicit new business. Qualifications: Thorough knowledge of pricing and underwriting requirements of various mortgage products and programs. Knowledge of residential mortgage processing, underwriting, and closing procedures. Thorough knowledge of federal lending regulations governing real estate lending, such as Truth-in-Lending, RESPA, and others. Ability to analyze financial information. Excellent interpersonal and communication skills are required. Pleasant and professional demeanor is essential. Work requires sound judgment and diplomacy. Outlook proficiency required. High School Diploma or equivalent Requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E Act of 2008 Minimum two years of mortgage loan origination/sales experience Ability to travel Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The minimum estimated hourly rate for this role is $26.45, along with eligibility to earn monthly commissions. Actual pay rate may vary based on several factors, such as a candidate's location, qualifications, skills, and experience. From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Start or continue to build your career with a top ranked mortgage company! Waterstone Mortgage was recently named the #2 Best Company to Work For by Mortgage Executive Magazine! Our company culture is second to none; to learn more about our exceptional work/life balance and employee engagement, visit our website, Facebook page, or Instagram! If you're a go-getting Loan Originator who thrives on seeing your customers achieve their homeownership goals, Waterstone Mortgage may be a fit for you! WHAT WE OFFER YOU: Faster than average closings (27 days from contract to close on average, published by Ellie Mae) Innovative technology Product variety Forward-thinking leadership Strong operational support Unparalleled sales training Marketing support to help increase your business Ability to lend in 48 states, no license needed! Competitive rates and unlimited earning potential Loan Officer Assistant, based on production Coaching to help you get to the next level ESSENTIAL DUTIES AND RESPONSIBILITIES: Engages in Outside Sales, including but not limited to: Attending in-person meetings and corresponding with potential clients or real estate brokers; Distributes mailings, makes calls or web-based solicitations away from WMC's Place of Business. Engages in promotional work that is performed incidental to and in conjunction with an employee's own outside sales or solicitations; provides loan data to support marketing and sales promotion programs. Interviews applicants and requests information for applications incidental to originating loans. With the assistance of processors or other staff, completes applications in a timely manner and inputs applicant data into Encompass. Analyzes applicant's financial status; including financial statements, tax returns, credit, and property evaluations (P+L Statements) incidental to originating loans, to determine feasibility of granting credit. Compiles loan packages and facilitates negotiations with applicants to establish standards on items such as fees, loan repayment options and other credit terms.

Job Description Take Your Lending Career to the Next Level with Citizens First Bank Looking for a role where your expertise makes a real difference? At Citizens First Bank, mortgage lending is about more than numbers-it's about relationships, trust, and helping families put down roots in our communities. As a Mortgage Loan Officer, you'll shape homeownership experiences while thriving in a supportive, family-oriented culture. What You'll Do: Guide homebuyers through seamless mortgage experiences. Underwrite loans, review files, and maintain accuracy in lending decisions. Expand your network by fostering lasting partnerships with top referral sources-realtors, builders, and community leaders. Champion community engagement at events, parades, and expos. Deliver top-tier expertise to every borrower by staying ahead of the curve with ongoing education in USDA, VA, and construction loans. Leverage the expertise of the Mortgage Processing Team to enhance loan accuracy, efficiency, and customer satisfaction. Own your portfolio with a results-driven mindset, monitoring performance and ensuring loan integrity through thoughtful follow-up. What We're Looking For: 3+ years of lending experience (mortgage, consumer, or similar) Bachelor's degree or equivalent work experience Skilled in developing and nurturing referral networks Underwriting expertise is an advantage Strong interpersonal skills and a customer-focused approach Why Citizens First Bank? Competitive compensation - Base salary plus quarterly commission opportunities and a discretionary year-end bonus Generous retirement benefits - Up to 9% employer contributions, even before you contribute Comprehensive healthcare support - Bank-paid access to Neighborhood Family Clinic for you and your dependents Robust benefits package - Includes a $50,000 bank-paid life insurance policy for added security A collaborative, growth-focused culture - Join a family-oriented, community-driven bank that values relationships, teamwork, and long-term success Don't miss this opportunity-apply today to grow your career with us.

Old National Bank has been serving clients and communities since 1834. With approximately $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. A unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Old National Bank has an opportunity for a Community Development Mortgage Loan Originator. This position will focus on Community Reinvestment Act (CRA) and Multicultural Originations. The Community Development Mortgage Loan Originator is responsible for generating residential mortgages to Low to Moderate Income (LMI) communities, majority-minority communities, LMI individuals and minority individuals (e.g. Black or African American, Hispanic, American Indian and Asian/Hawaiian/Pacific Islander). Salary Range The salary range for this position is $00.00 - $60,000 base/ plus commission per year. Final salary will be determined based on factors such as location, experience, skills and qualifications. Essential Duties: * Originate mortgage loans to achieve production goals. * Self-source loans through established referral partners, community organizations, housing agencies, local business leaders, realtors and other referral sources. * Convert leads into applications, present personalized mortgage solutions, produce required disclosure and collect documents needed to satisfy loan conditions. * Manage pipeline from origination through closing and complete required management reports. * Consult with internal partners to ensure superior customer service delivery. * Utilize ONB reference tools and resources to provide accurate and up-to-date loan information to customers and business partners. * Promote home ownership focusing on properties located in majority-minority census tracts. * Coordinate and conduct home-buying training seminars for potential CRA and multicultural origination mortgage applicants. * Partner with community, non-profit and government agencies focused on affordable housing programs or minority communities. Qualifications: * 3-5 years of experience in the area of community and diversity mortgage loan origination. * Working knowledge of FHA, conventional and governmental lending guidelines; federal lending regulations; CRA, Multicultural and HUD income guidelines. * Must have competent computer skills. * Must have strong verbal and written communication skills. * Must have competent skills in organizational and time management along with the ability to multi-task. * Licenses/Certifications: must be eligible to register with the National Mortgage Licensing System and Registry (NMLS) Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!

pstrong Guild Mortgage Company/strong, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry./p pstrong Position Summary/strong/p pProcess residential mortgage loans. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline./p pstrong Essential Functions/strong/p ul li The processor is to become the contact for non-licensed activity once the loan is submitted to them./li li Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans./li li Identify potential issues and communicate to consumer and loan officer./li li Request supporting documentation from borrower within required timeframes./li li Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues./li li Check ratios and verify accuracy of AUS findings and program applicability./li li Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval./li li Update and verify accuracy of data input into system./li li Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc./li li Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing./li li Order generation of loan documents./li li Use and modify templates to compose professional correspondence and emails./li li Provide status updates to Loan Officers and/or borrowers./li li Stay current with federal and state regulations and industry guidelines./li /ul pstrong Qualifications/strong/p ul li High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred./li lispan style="text-decoration: underline;"Total/span recent work experience includes one or more years' experience with processing loans or assisting in loan processing./li li Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners./li li General knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional loans./li li Thorough knowledge of conventional loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines./li li General knowledge of valid documentation related to processing consumer mortgage applications (e.g., tax returns, financial statements and records, verification of income and deposits, etc.)./li li Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness./li li Excellent customer service, interpersonal, verbal and written communication skills/li li Intermediate math skills./li li Strong verbal and written communication skills./li li Strong detail orientation and highly organized./li li Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs./li /ul pstrong Supervision/strong/p ul li Work with guidance and supervision to develop analytical skills/li li Work is frequently reviewed/li li Low level of independent judgment and discretion related to area(s) of specialization/li li Receive frequent guidance to resolve/escalate issues of high complexity/li lispan Average monthly pipeline is 14 loans./span/li li Travel: 0%/li /ul pstrong Requirements/strong/p ul li pPhysical: Work is primarily sedentary; occasionally walks and/or stands./p /li li Manual Dexterity: Frequent use of computer keyboard and mouse./li li pAudio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio, e.g., words, numbers and other data broad casted aloud/viewed on a screen, as well as print and other media./p /li li pEnvironmental: Office environment - no substantial exposure to adverse environmental conditions./p /li /ul p /p pGuild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, ADamp;D, LTD and 401(k) with employer match./p pGuild Mortgage Company is an Equal Opportunity Employer./p pThis position offers eligibility for incentive compensation./p pCompensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location./p p style="color: #242424;"span Target Salary Range: $17/hr - $24/hr/span/p

Job Description In-Home Design Consultant (Sales Representative) Creating a fresh solution to bath remodeling, Forever Baths offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, including consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all of our products. Sales Representative A full-time outside sales position, your role will be to develop relationships with pre-qualified homeowners. You are not responsible to generate your own leads. Prior to your first interaction with prospective customers, 80% of the legwork has been done for you. We have a very rigorous pre-qualification process that ensures we are putting our sales reps in the best possible situation to be successful. Your only focus has to be on selling. We do everything else from processing the order to dealing with changes after the product is sold. We only ask you to learn our training process and products within your first 90 days, stay true to your training and deliver a proven sales presentation to consumers that truly need what we offer. Primary job responsibilities include: • Delivery of our proprietary sales presentation to homeowners on an iPad • Participation in ongoing sales training on a weekly basis during our meetings • Design new bath on our proprietary iPad software • Deliver price and close sales on daily basis Qualifications: Drivers License, as you will be driving to clients homes • Highly developed interpersonal, organizational and communication skills• Ability to speak publicly with confidence and poise • Strong sense of ambition, self-motivation and self-discipline • Ability to work independently • Naturally outgoing and articulate individual who thrives in social settings • Previous sales experience Salary and Benefits: • $100,000.00 first-year compensation is typical for fully committed team members • The best training in the industry from start to close Apply for this position REQUIRED * Apply with Indeed APPLY WITH INDEED First Name * Last Name * Email Address * Phone * Address Resume * Attach resume or Paste resume Human Check * Powered by JazzHR bx Ud4eMvpo

As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers. A day in the life of a Smart Home Consultant looks like this: * Build relationships between new customers and the ADT brand and product portfolio * Complete in-home consultation and assessment * Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices * Complete customer onboarding and education of key products and services * You will work in a dynamic, collaborative environment, working closely with customers and coworkers * This role involves providing solutions by visiting customers at their homes or businesses Training Program: ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant. Job Requirements * High School diploma or the equivalent * Valid driver's license When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes: * Comprehensive paid training program * Full benefits on the 1st of the month after 31 days of employment * Health = Medical & Prescription, Dental, Vision, Health Savings & Flex Spending * Future = 401(k) with employer matching * Life = Paid vacation time * Company vehicle provided * Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards * Tuition reimbursement * Employee Referral bonuses - when you refer a friend or family members

We are seeking an experienced and detail-oriented Commercial Loan Processor to join our team! This is a fast-paced, interactive position with CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota. As a Commercial Loan Processor, you are responsible for preparing all documents needed to close a loan and protects the bank's security interest using the information supplied by the commercial banker. You will review all documentation ensuring compliance with legal, regulatory agency, and bank policy requirements. This role will interact with loan officers, credit analysts, and third-party offices daily. Bonus points if you're community focused and excited about making a positive difference for those around you. The person in this role needs to be precise, consistent, and patient, with a willingness to prioritize one task at a time. Someone in this role will build job knowledge and competency through structured, step-by-step training and positive, supportive coaching from management and peers. To ensure success, this role requires consistent, error-free work based on defined regulations and standards. This role promotes steady, methodical work, so that tasks can be completed accurately and on time. Must haves: * Associate's degree in accounting, finance, economics or related field. * Note: Two (2) years of directly related experience may be considered in lieu of the Associate's degree. * Two (2) years of experience in the financial services industry. * Two (2) years of experience working in loan processing or customer service. What's in it for you? * Full Time, 40 hours per week. * Monday - Friday work week * Competitive pay. * Eligible for annual incentive based upon company performance and goals. Perks: * Health,Vision & Dental Plans * Health Savings Account (HSA) with CCF Contributions * Health Reimbursement Arrangement * Flexible Spending Account * Employer Paid Life Insurance and Long-Term Disability Plans * Voluntary Life Insurance and Short-Term Disability Plans * Accident and Critical Illness Plans * Hospital Indemnity * 401K Retirement Plan and Company Match * Paid Time Off, Bereavement Leave, and Paid Holidays * Parental Leave * Company-Wide Wellness Program * Employee Achievement Program * Colleague Referral Program * Professional Development Reimbursement Program * Career Planning * Colleague Pricing on Secondary Market Mortgage Loans * Colleague Beyond Save & Spend Accounts Perks What can you expect from us? At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers. We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them. Learn more here about how we make more possible: *********************** Ready to be part of our financial family? Apply online at ccf.us! If you need assistance applying, contact us at ********* and we will attempt to meet your needs. In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.

We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and existing customers in the lending process. This position is a terrific opportunity to start your career and learn about consumer finance! Our team is goal driven and always strives for business growth, increased sales, and controlled delinquency. If you are self-motivated, career oriented, and energized by delivering good customer service and hitting sales goals, then check out this opportunity! Benefits: * Earn monthly bonuses * Medical, dental, and vision insurance effective day 1 * 401K with some company match * Paid Time Off * Employee Relief Fund Hourly: $15.25 - $20.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday. Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities What you will be doing: * Greet and assist every customer in a professional manner * Marketing for new loans to existing and new customers through solicitation calls * Educate and upsell customers on all product offerings including loan options and insurance products * Process loan applications to determine customer eligibility * Work with past due customers to bring their account current through collection calls Qualifications What you should have: * Customer service mindset * Experience with sales and/or customer service * Ability to multitask and effectively manage time * High School diploma or equivalent. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Retail, Bank Teller, Lending, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Job Description Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service. Join Our Team at Waukesha State Bank! Are you passionate about delivering top-tier customer service while navigating the ins and outs of mortgage and loan processing, compliance, and servicing? Waukesha State Bank is looking for multiple detail-oriented, tech-savvy, and customer-focused professionals to join our dynamic Mortgage & Loan Operations team. Whether your strengths lie in closing loans, secondary market, rate locks, handling post-closing tasks, loan servicing, or leadership, we're interested in connecting with candidates who are eager to contribute to a community banking environment and grow within our organization. This is an onsite position in Waukesha County, WI Employment with Waukesha State Bank is contingent upon successful completion of a criminal background check and drug screen. EOE Disability/Vet

We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and existing customers in the lending process. This position is a terrific opportunity to start your career and learn about consumer finance! Our team is goal driven and always strives for business growth, increased sales, and controlled delinquency. If you are self-motivated, career oriented, and energized by delivering good customer service and hitting sales goals, then check out this opportunity! Benefits: Earn monthly bonuses Medical, dental, and vision insurance effective day 1 401K with some company match Paid Time Off Employee Relief Fund Hourly: $15.25 - $20.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday. Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities What you will be doing: Greet and assist every customer in a professional manner Marketing for new loans to existing and new customers through solicitation calls Educate and upsell customers on all product offerings including loan options and insurance products Process loan applications to determine customer eligibility Work with past due customers to bring their account current throug

Our Mortgage Loan Processors help bring homeowner's dreams come true. As a member of our Mortgage & Consumer Loan Processing team, you will compile and evaluate mortgage and consumer loan application information. Your main goal will be to collect the necessary documents needed from applicants for loan approval and check the information for completeness and compliance with industry and government standards and guidelines. You will enter this data into our loan processing system for processing and verify all details before sending the application to underwriters for final approval. You will be instrumental in developing documentation that informs customers about the terms of their loan and secures the customer's relationship with the bank. Your research and analytical skills will be fully utilized as you dig in and contact vendors; analyze income, tax, and property documents; and manage deadlines. Our Loan Processors work regular business hours, 8:15 am - 5:00 pm Mon - Fri*, within a team-oriented office setting. This position is ON-SITE in Hartford, Wisconsin. The workload can be challenging, as you process several applications simultaneously and under tight deadlines, frequently switch gears as priorities shift due to customer needs. You may qualify if you have: Have three years of banking experience. Possess two years of loan processing experience (preferred, but not required.) Ability to learn and/or understand various mortgage product options including fixed rate, adjustable rate, WHEDA, and lot loans. Honor a strong commitment to upholding the confidentiality of our customers. Love working as a member of a cross-functional team. Have excellent research, data analysis and data entry skills. Enjoy a fast pace and frequent shifting of gears. Be adept in using a computer, to include Microsoft Office, Excel, and lending software. Experience with MortgageBot and LaserPro preferred. *Ability to work in the office 8:15 am - 5:00 pm Monday to Friday and overtime as needed as demands increase. Must be within commuting distance to Hartford, WI. Adjust to a challenging workload while processing several applications simultaneously and under tight deadlines, frequently adjusting as priorities shift due to customer needs. Uphold the ethics of the bank outlined in the code of conduct. Possess the ability to enter data quickly and accurately. Maintain strong attention to detail and superior organizational skills. Ability to interact positively and communicate well with internal and external customers. Be organized and efficient while multitasking and organizing various details of a transaction while meeting tight deadlines. Ask questions to clarify understanding and seek continuous improvement. Work as a member of the team, seeking to understand other departments, the solutions they offer, and the relationship to servicing customers. Launch your career or take it to the next step at Forte Bank - apply today! Benefits: Medical, Dental, Vision, LTD, PTO, 401k with generous match, ESOP, Profit sharing Check out our website ******************* and Facebook page!

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry. Position Summary Process residential mortgage loans. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline. Essential Functions * The processor is to become the contact for non-licensed activity once the loan is submitted to them. * Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans. * Identify potential issues and communicate to consumer and loan officer. * Request supporting documentation from borrower within required timeframes. * Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues. * Check ratios and verify accuracy of AUS findings and program applicability. * Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval. * Update and verify accuracy of data input into system. * Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc. * Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing. * Order generation of loan documents. * Use and modify templates to compose professional correspondence and emails. * Provide status updates to Loan Officers and/or borrowers. * Stay current with federal and state regulations and industry guidelines. Qualifications * High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred. * Total recent work experience includes one or more years' experience with processing loans or assisting in loan processing. * Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners. * General knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional loans. * Thorough knowledge of conventional loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines. * General knowledge of valid documentation related to processing consumer mortgage applications (e.g., tax returns, financial statements and records, verification of income and deposits, etc.). * Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness. * Excellent customer service, interpersonal, verbal and written communication skills * Intermediate math skills. * Strong verbal and written communication skills. * Strong detail orientation and highly organized. * Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs. Supervision * Work with guidance and supervision to develop analytical skills * Work is frequently reviewed * Low level of independent judgment and discretion related to area(s) of specialization * Receive frequent guidance to resolve/escalate issues of high complexity * Average monthly pipeline is 14 loans. * Travel: 0% Requirements * Physical: Work is primarily sedentary; occasionally walks and/or stands. * Manual Dexterity: Frequent use of computer keyboard and mouse. * Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio, e.g., words, numbers and other data broad casted aloud/viewed on a screen, as well as print and other media. * Environmental: Office environment - no substantial exposure to adverse environmental conditions. Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer. This position offers eligibility for incentive compensation. Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location. Target Salary Range: $17/hr - $24/hr

Join the growing team at First Business Bank as a Loan Processor - Hybrid! At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority - they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other's differences, and a focus on improving our communities, we are confident you'll find the experience is your advantage. We're delighted you're considering joining us! This position has a Hybrid Work Model, requiring 1 day per month at one of our main locations: Appleton, WI; Brookfield, WI; Leawood, KS; Madison, WI. CORE OBJECTIVES * Customer Service * Timely and professional response to emails and telephone calls to the loan department. * Loan Activities * Post loan payments and advances on loans * Perform address changes and risk rating changes * Loan reports * Credit Verifications * Follow up on items in monthly tickler reports * Prepare loan payoff statements * Timely and professional response to emails and telephone calls to the loan department * Loan Documentation * Determine loan request has appropriate approval as required by loan policy. Prepare loan documents as requested for loan officers, as assigned. Review loan documents for accuracy and completeness prior to and post closing, in accordance with applicable legal requirements and the bank's loan policy. * Book Loans * Set up and book loans to the loan system according to bank guidelines accurately and in a timely manner. Prepare FTM transactions, wire funds and request cashier's checks in order to distribute funds as requested by the loan officer. * Loan Filing * Create or add to existing loan file and forward documents to other Review Representatives for editing and final review. Mail necessary documents for recording at the appropriate filing office (ROD, DFI, etc.) in a timely manner. Identify ticklers for Credit Quest tracking - tracking missing or unrecorded documents and loan policy and documentation exceptions. Follow up and resolve any incomplete or incorrect items identified by edit in a timely manner. QUALIFICATIONS: * Banking experience in loan processing preferred * Ability to work independently and use independent judgment with minimal supervision * Demonstrated success with written communication, and ability to assess and analyze information, formulate conclusions and recommendations, and prepare well-written reports that will be reviewed and presented * Strong desire to be curious and inquisitive, and self-confidence to ask questions

/strong/p pUpholds the Credit Union's mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” by assisting Dealers by telephone or email by quickly reviewing and processing loan information. Receives and processes their transactions, requests, and concerns with an enthusiastic quality service and member advocacy orientation. Also assists Member Service Reps in non-member contact responsibilities./p pstrong Essential Responsibilities/strong/p ul li Assists dealers by telephone and via email by operating an on-line computer terminal to process their requests./li li Books Dealer Contracts. Upon receiving the contract, inputs the final information from the dealer, funds and uploads the loan to DNA. Disburses contract funds and processes dealer fee./li li Talks with dealers about their concerns, including, but not limited to problems with contracts, documentation, and vehicle title questions./li li Performs miscellaneous duties including but not limited to processing Loan Payoffs, Lien Perfections, Vehicle Titling amp; Registration, Welcome Letters, and Missing Documentation./li li Opens accounts for new members obtained through Indirect Loans./li li Scans new dealer loans into Velocity and files./li li Assists other Branches when information is needed from loan files./li li May train new employees./li li Prepares paid loan information including, but not limited to, sending the proper documentation to the member and dealers, and assisting members and other financial institutions with pay-off requests./li li Performs quality review audits to ensure accuracy of the indirect loans/li /ul pstrong Necessary Experience and Qualifications/strong/p ul li Ability to read, write, and comprehend detailed and sometimes technical instructions, short correspondence, and memos and ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals as normally acquired through completion of a high school education./li li Ability to operate an on-line computer terminal (including a good working knowledge of the core computer system, Velocity, DNA, Dealertrack, RouteOne, Allied CenterPoint, email, and internet), fax machine and adding machine normally acquired through a basic course or one to three months of on-the-job experience./li li Working knowledge of the products, services, and procedures needed to process transactions as normally acquired through three to six months of on-the-job experience, at least one of which is with the Credit Union./li li Ability to closely examine documentation. Requires a high degree of accuracy./li li Analytical ability necessary to research and resolve loan questions./li li Interpersonal skills necessary to deal effectively and efficiently with a diverse group of employees in stressful situations. Requires communication/listening skills necessary to effectively obtain necessary information to make lending decisions./li li Ability to stay in one place for extended periods of time, handle a fast-paced working atmosphere, and to transport objects weighing between five and twenty pounds for one percent of work time./li /ul pstrong Work Environment and Physical Requirements/strong/p ul li Office environment with moderate level of noise/li li Frequent use of telephone, copier, computer, fax machine and other office machines/li li Prolonged sitting or standing/li li Frequent mental and visual concentration/li li Minimal lifting of up to 25 pounds/li /ul pThe above statements are intended to describe the general nature and level of the work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, or requirements./p pCapital Credit Union is an Equal Opportunity Employer. We participate in E-Verify. Click the Learn more about Capital Credit Union link below for more information, as well as information on employee rights under the Family Medical Leave Act and the Employee Polygraph Protection Act./p

divp Wintrust Mortgage was founded in 1981 to help customers achieve the American dream of homeownership and has since successfully navigated the ever-changing real estate market. As a full-service, federally chartered lender with offices located across the country, we're dedicated to providing customers with a wide range of mortgage products and have the capability to lend in all 50 states. To complement the basic conventional, FHA, and VA loan programs, we are uniquely positioned to meet the needs of the continually evolving market. Wintrust Mortgage is part of Wintrust, a financial services company with more than $62 billion in assets. /pp/pp/ppbspan Why join us?/span/b/pullipspan An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 9 years) and Employee Recommended award by the Globe amp; Mail (past 6 years)/span/p/lilipspan Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few/span/p/lilipspan Family-friendly work hours/span/p/lilipspan With 175+ community bank locations, we offer opportunities to grow and develop in your career/span/p/lilipspan Promote from within culture/span/p/li/ulp/ppbspan Why join this team? /span/b/pullip We have a culture that encourages an entrepreneurial spirit/p/lilip We offer multiple opportunities for development and upward mobility/p/li/ulp/ppb Position Summary/b: /pullip An employee in this position procures new mortgage transactions for the bank. The primary responsibility is to bring in new loan requests into the bank for processing. The Loan Originator is the primary contact for the loan applicant. /p/li/ulp/ppb Essential Duties and Responsibilities/bb:/b/pullip The Loan Originator assembles and reviews a new application and matches the applicant with a mortgage program. The file is handled by the Mortgage Originator until it is time to request loan documents and closing is scheduled. By turning in the file at this point, the Loan Originator is able to go out and generate new business. /p/lilip The Loan Originator assists the borrower in determining the proper loan program, completing the loan application and gathering the required supporting documentation to begin the loan process. /p/lilip Conducts preliminary underwriting reviews. /p/lilip Remains front line contact with the borrowers. /p/lilipA credit report is obtained and analyzed by the Loan Originator. /p/lilip The Loan Originator is heavily involved with the client during the application and closing process. /p/lilip Develops referral relationships with realtors, builders, bankers and other sources in order to proactively solicit new business. /p/li/ulp/ppb Qualifications:/b/pullip Minimum two years of mortgage loan origination experience/p/lilip Thorough knowledge of pricing and underwriting requirements of various mortgage products and programs. /p/lilip Knowledge of residential mortgage processing, underwriting and closing procedures. /p/lilip Thorough knowledge of federal lending regulations governing real estate lending, such as Truth-in-Lending, RESPA and others. /p/lilip Ability to analyze financial information. /p/lilip Excellent interpersonal and communication skills required. /p/lilip Pleasant and professional demeanor is essential. /p/lilip Work requires sound judgment and diplomacy. /p/lilip Outlook proficiency required. /p/lilip Requires National Mortgage Licensing System (NMLS) registration under the terms of the S. A. F. E Act of 2008/p/lilip Ability to travel/p/li/ulp/ppbspan Benefits:/span/b/pp/pp Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance/pp/ppbspan Compensation:/span/b/pp/pp The spanminimum/span estimated hourly rate for this role is span$15. 00,/span spanalong with eligibility to earn monthly commissions. /span Actual pay rate may vary based on several factors, such as a candidate's spanlocation/span, qualifications, skills, and experience. /pp/pp/pp style="text-align:left"span From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago's Bank and Wisconsin's Bank , we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law. /span/p/div

Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service. Join Our Team as a Retail Loan Processor! Waukesha State Bank is looking for a detail-driven, organized individual to join our team as a Retail Loan Processor. In this role, you'll be responsible for preparing and processing retail loan documentation from application to activation, ensuring accuracy and compliance every step of the way. You'll work closely with lenders, underwriters, and customers to gather necessary documents, provide disclosures, and support the loan process through to completion. The ideal candidate will have at least one year of experience in lending, underwriting, or loan processing, strong technical skills, and a keen eye for detail. If you're ready to grow your career in a collaborative, community-focused environment, we'd love to hear from you! This is an onsite position in Waukesha County, WI Employment with Waukesha State Bank is contingent upon successful completion of a criminal background check and drug screen. EOE Disability/Vet

We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and existing customers in the lending process. This position is a terrific opportunity to start your career and learn about consumer finance! Our team is goal driven and always strives for business growth, increased sales, and controlled delinquency. If you are self-motivated, career oriented, and energized by delivering good customer service and hitting sales goals, then check out this opportunity! Benefits: * Earn monthly bonuses * Medical, dental, and vision insurance effective day 1 * 401K with some company match * Paid Time Off * Employee Relief Fund Hourly: $15.25 - $20.75 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday. Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities What you will be doing: * Greet and assist every customer in a professional manner * Marketing for new loans to existing and new customers through solicitation calls * Educate and upsell customers on all product offerings including loan options and insurance products * Process loan applications to determine customer eligibility * Work with past due customers to bring their account current through collection calls Qualifications What you should have: * Customer service mindset * Experience with sales and/or customer service * Ability to multitask and effectively manage time * High School diploma or equivalent. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Retail, Bank Teller, Lending, Collections, Sales, Office EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Join the growing team at First Business Bank as a Loan Processor - Hybrid! At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority - they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other's differences, and a focus on improving our communities, we are confident you'll find the experience is your advantage. We're delighted you're considering joining us! This position has a Hybrid Work Model, requiring 1 day per month at one of our main locations: Appleton, WI; Brookfield, WI; Leawood, KS; Madison, WI. CORE OBJECTIVES * Customer Service * Timely and professional response to emails and telephone calls to the loan department. * Loan Activities * Post loan payments and advances on loans * Perform address changes and risk rating changes * Loan reports * Credit Verifications * Follow up on items in monthly tickler reports * Prepare loan payoff statements * Timely and professional response to emails and telephone calls to the loan department * Loan Documentation * Determine loan request has appropriate approval as required by loan policy. Prepare loan documents as requested for loan officers, as assigned. Review loan documents for accuracy and completeness prior to and post closing, in accordance with applicable legal requirements and the bank's loan policy. * Book Loans * Set up and book loans to the loan system according to bank guidelines accurately and in a timely manner. Prepare FTM transactions, wire funds and request cashier's checks in order to distribute funds as requested by the loan officer. * Loan Filing * Create or add to existing loan file and forward documents to other Review Representatives for editing and final review. Mail necessary documents for recording at the appropriate filing office (ROD, DFI, etc.) in a timely manner. Identify ticklers for Credit Quest tracking - tracking missing or unrecorded documents and loan policy and documentation exceptions. Follow up and resolve any incomplete or incorrect items identified by edit in a timely manner. QUALIFICATIONS: * Banking experience in loan processing preferred * Ability to work independently and use independent judgment with minimal supervision * Demonstrated success with written communication, and ability to assess and analyze information, formulate conclusions and recommendations, and prepare well-written reports that will be reviewed and presented * Strong desire to be curious and inquisitive, and self-confidence to ask questions