Loan Processor jobs in Fort Wayne, IN

Mortgage Loan Processor Non-Exempt Equal Employment Opportunity Corporate Values & Mission "Provide superior service, quality advice and show our utmost respect to everyone we meet." Represent the company in customer service and evaluation of loan applications. Verify through outside sources, the accuracy of information on the application, review debt-to-income and loan-to-value ratios and assemble and submit a completely documented file to automated underwriting systems. Review appraisals. Schedule and facilitate loan closings. Assure that all documentation needed to support an underwriting decision and loan closing is in the loan file. Reports To: Mortgage Loan Processor Team Lead Essential Duties and Responsibilities * Maintain caseload in a timely and responsible manner. The expected caseload would be an average volume that supports current production with an average processing time that meets or exceeds market expectations. * Maintain an open line of communication with the applicant throughout the processing period, assisting them with any questions and notifying them of any additional information needed. Promote the company's philosophy of providing excellent customer service through various contacts throughout processing with Realtors, builders, applicants, and others. * Daily monitor and act upon incoming mail and documentation needed for approval or closing. Maintain log and event tracking in the computer to keep other staff members aware of status, lock expiration dates and anticipated closings. * Review file and submit to automated underwriting systems for approval. Issue approval/conditions checklist. Review appraisals for any conditions or issues that need to be cleared prior to loan closing. Involve senior underwriting staff whenever necessary. * Monitor compliance alerts in LOS and resolve with urgency. Limit 3 day rule violations and follow procedures for TIL tolerances for all fees paying close attention to title and appraisal cures with required Change of Circumstances documented and appropriately redisclosed. * Complete a final evaluation and analysis of the completed loan package and prepare the file for closing, assuring that necessary conditions are cleared. * At a minimum, applicants, Realtors, and loan officers are given status reports at the following stages of processing: * 1. After initial review of the new loan application * 2. When approval has been received * 3. When appraisal comes in * As a back up to the closer, be able to schedule, prepare documents and facilitate loan closings. Review file post-closing to assure that the loan was closed properly. * Prepare, in a timely manner, adverse action notices and 30-day notices when required. * Participate in creating a good working relationship with other staff members and customers. * Answer customer calls quickly and efficiently * Assist other team members when workflow requires. * Assist in training new staff members in loan processing, as required. * Assist in maintaining and updating procedure manual. * Comply with State and Federal Regulations, as applicable. * Utilize manuals and handbooks available to increase knowledge of business and to be effective in position. Stay aware of current changes and their effect on responsibilities. * Loan Processors are required to fulfill their responsibilities with honesty, integrity, and professionalism and to maintain confidentiality of customer information. Additional responsibilities as assigned. Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations. By signing below, I acknowledge and understand the expectations and requirements of my role and agree to meet these duties to the best of my ability. Requirements Qualifications To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required. Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer. Be familiar with and comply with all federal and state banking regulations as applicable. Experience and/or Education * High School Diploma or Equivalent * Specific knowledge as related to mortgage documents and regulations, Freddie Mac, Fannie Mae, FHA, Rural Housing and MSHDA with preferably two years' experience. * Specific knowledge as related to mortgage documents and regulations, Freddie Mac, Fannie Mae, FHA, Rural Housing and MSHDA with preferably two years' experience. Competencies In addition to the Corporate Core Competencies, individuals in this position are expected to exhibit the following: Written and Oral Communication - Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills. Quality - Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality .Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions. Initiative - Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

State Bank, a growing Community Bank, has an opportunity for a self-motivated and detail-oriented individual to join our Loan Servicing Team. We are seeking a Full Time Loan Servicing Specialist to work in our Defiance corporate office. State Bank offers an extensive benefits package including: competitive compensation, paid vacation and PTO, medical/dental/vision insurance, company-paid life and AD&D insurance, a company-matched 401(k) retirement plan, company-provided short and long-term disability, quarterly incentive payouts, a community volunteer program, and growth opportunities. Apply today and see why State Bank is a great place to work! Equal Opportunity Employer

We Offer: Flexible hours & remote positions available. Comprehensive benefits package and a 401(k) plan. Fun, casual, energetic, and fast-paced work environment. Phenomenal pricing and closing process your clients will love. "The best opportunity for the best people." Loan Processor Job Responsibilities: Responsible for loan pipeline, both purchases and refinances Review loan applications packages for completeness and accuracy, reconcile application against system input Calculate and analyze income, assets, and liabilities Responsible for gathering required documentation from customer and third parties in support of the loan approval decision Responsible for prompt, professional communication to customers, loan officers, and underwriters Establish ongoing relationships with both internal and external clients by delivering best-in-class customer service Minimum Qualifications: Minimum of 2 years of mortgage loan experience Must be self-directed, motivated, and comfortable working in a fast paced environment Must be proficient in Microsoft Office, DU, LP, CRM Exceptional customer service skills Detail-oriented and demonstrate excellent decision making skills Strong written and verbal communication skills Ability to excel in a fun and energetic results-driven environment

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times. We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team. If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board! Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button! Job Intro The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for! Why work at Regional? Regional offers competitive pay! We do our best to show that we value our team members! You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work? You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers! All full-time team members have access to our medical, dental, vision and 401(k) benefits! Pays an average of $46,000, this amount can vary based on your location and cost of living adjustments! Duties and responsibilities Provide exceptional service to all customers. Process credit loan applications and use product knowledge to present loan solutions to current and potential customers. Maintain office cash with accuracy and proper security. Grow account volume through good judgment and effective customer solicitations in the branch and by telephone. Minimize delinquent debt through calling customers and collecting on past-due accounts. Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. Transport money and deposits to and from bank. Other duties as assigned by leadership. Minimum Qualifications High School Diploma or Equivalent. Prior customer service experience in either a sales/retail environment or cash management environment. Must pass drug screen, criminal and credit background checks. Valid Driver's License and access to a dependable automobile with liability insurance coverage. Critical Competencies Demonstrated passion for customer service. Excellent written and verbal communication skills. Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers. Thrives in a pay for performance atmosphere. Proven ability to multi-task. Working conditions This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management. If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: ************************************************************************************************** Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.

Remote - USA,USA About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, and collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: We are seeking a detail-oriented and experienced Loan Boarding Specialist to join our client's Commercial Loan Operations team. In this role, you will be responsible for the accurate boarding and ongoing servicing of commercial loans, including participation loans, into the FISERV Navigator Premier core system. The ideal candidate will have a strong understanding of commercial loan products, participation loan structures, and regulatory requirements, along with hands-on experience in system data entry, quality control, and exception management for loan boarding and servicing functions. This position is remote, Monday-Friday from 8:30 am - 5:30 pm EST. Essential Duties: Accurately board commercial loan transactions-including participation loans, new loans, renewals, modifications, and extensions-into the FISERV Navigator Premier system. Manage all aspects of servicing participation loans, including payment processing, rate adjustments, remittance processing, and principal balance reconciliations. Validate the accuracy of loan terms, collateral details, pricing, and documentation prior to system entry. Collaborate with loan officers, credit teams, and documentation specialists to resolve data discrepancies and ensure data completeness. Maintain participation loan records, including participant allocations, interest accruals, and payment distributions, in compliance with participation agreements. Perform quality control reviews and post-booking audits to ensure data integrity and compliance with bank policies and regulatory standards. Monitor boarding pipelines to ensure timely and accurate boarding within established service level agreements (SLAs). Support internal and external audits by gathering documentation and providing timely responses. Identify system issues, recommend process improvements, and assist in user acceptance testing (UAT) for system upgrades and enhancements. Assist with special projects related to loan operations, including documentation updates, process improvement initiatives, and system enhancements. Qualifications: 5+ years of experience in commercial loan operations, loan boarding, loan servicing, or loan documentation. Direct experience in boarding and servicing participation loans within the FISERV Navigator Premier system is required. Strong knowledge of commercial loan products, participation loan structures, collateral types, and regulatory requirements. Skills and Job-Specific Competencies: High attention to detail with excellent organizational, problem-solving, and data entry skills. Proficient in Microsoft Office Suite (Excel, Word, Outlook); familiarity with imaging and workflow tools is a plus. Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $40 - 50. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 142012

Liberty FCU, a full-service credit union, is currently seeking an experienced Mortgage Loan Processor to join our team. The successful applicant will be responsible for accurately managing residential loan documentation through our established systems and reviewing it to ensure that it is completed in full and complies with current banking regulations and policies. Candidates must be available to work Saturdays on a rotating basis. If interested, please proceed by clicking Apply. Duties and responsibilities include but are not limited to the following: Process mortgage loan files: Clear liens, judgments and flood certificates. Review appraisals for accuracy and confirm that the appraisal meets secondary marketing guidelines. Run and review automated underwriting systems findings prior to sending to underwriters. Review all supporting documents in mortgage file to ensure required documents meet underwriting standards including income (including tax returns when needed), assets, liabilities and title. Assemble loan files in the mortgage loan origination system in order for submission to underwriting. Request supporting documentation from third parties including the ordering of tax transcripts as required for loan files. Update the loan origination system as verifications are received from the member and vendors. Clear non-member facing underwriting conditions imposed by the underwriters. Maintain a working knowledge of all credit union mortgage products. Develop a working knowledge of the credit union's data processing system, loan origination system, Word, and EXCEL software. Benefits and Compensation: Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

Do you have strong relationship building skills? Have you built your business largely on referrals? Are you an entrepreneur at heart? If so, then we have an exciting opportunity for you. Become your own boss at Caliver Beach Mortgage!! Description: · Run your business remotely on a P&L basis under the umbrella of Caliver Beach Mortgage! · Uncapped commissions! · Loan products for all borrower types! · Add additional LO's to your team OR act as an individual LO! · Licensed in 28 states and growing! · Administrative, operational and compliance support provided by Corporate! Successful Candidate Attributes: · Proven track record developing referral partner relationships with Realtors, CPA's, Financial Planners, etc. · Maintains a database of past clients for marketing purposes. · History of closing at least 3-5 units per month. Loan Officer Requirements: · An active NMLS/MLO license (required). · Strong knowledge of lending regulations and industry best practices. · Exceptional interpersonal and communication skills. · Analytical mindset with the ability to assess complex financial information. · Sales-oriented mindset with a commitment to achieving targets. · Detail-oriented and organized. · Proficient in relevant software and tools. How to Apply: Interested candidates should submit their resume detailing their qualifications and relevant experience to ***********************. Please include "Loan Officer Application" in the subject line of your email. Caliver Beach Mortgage, LLC is an equal opportunity employer. We are committed to diversity and inclusion in our workplace.

JobID: 210619350 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $26.39-$36.05 Join our dynamic team at JPMorgan Chase and make a significant impact by enhancing client relationships and driving profitability. Apply today to be part of an exciting journey! Job Summary: As a Loan Origination Specialist IV in the Equipment Finance team, you will provide thoughtful, accurate, and timely customer response through strong written and verbal communications. Your role will be crucial in increasing our profitability by maintaining and strengthening our customers' bank relationship. You will work closely with Sales, Client, Relationship Managers, and Underwriters to document and book Equipment Finance transactions. Your ability to multi-task effectively, leverage internal resources, and maintain a strong attention to detail will be key in this role. This position offers the opportunity to work in a fast-paced, collaborative environment where your professional growth and development will be prioritized. Job Responsibilities: * Collaborate with Sales, Clients, Relationship Managers, and Underwriters to document and book Equipment Finance transactions. * Process documentation for equipment finance loan/lease transactions with the Document Support Specialist. * Engage with internal and external clients to manage expectations and gather necessary items for closing. * Prepare and send documentation packages. * Research Sales and PPT tax items. * Ensure credit and asset conditions are met in compliance with guidelines. * Work with Internal and External Legal counsel as needed for closing requirements. * Prepare funding review packages. * Contribute to projects aimed at improving current processes and procedures. Required Qualifications, Capabilities, and Skills: * Minimum of 2 years of Loan Documentation experience. * Ability to multi-task effectively and leverage internal resources. * Excellent verbal and written communication skills. * Strong attention to detail and process orientation. * Excellent organizational skills and ability to prioritize workload. * Proficiency in Microsoft Word and Excel. * Team player with a positive attitude and desire to be part of a collaborative environment. * Demonstrated ability to work independently and solve problems in a fast-paced environment. * Knowledge of basic accounting processes and procedures. * Professional phone etiquette skills. Preferred Qualifications, Capabilities, and Skills: * Bachelor's degree. * 2+ years' experience in Commercial Banking financial services. * Paralegal certificate or experience. * Equipment finance/equipment leasing experience. * Experience with HotDocs/LeasePak is a plus.

Full-time Description Partners 1st Federal Credit Union will provide U with a competitive salary, paid illness, personal time, vacation, holidays, medical/dental/vision/life insurance, generous 401(k) retirement plan with company matches, tuition reimbursement, weekly pay, and a professional and fun office working environment. Are U willing to provide our members with your enthusiasm for service, integrity to become their trusted financial partner, create and support quality teamwork among staff and able to apply your knowledge, skills and experience with member service and problem solving to accomplish important and meaningful work. This position is for U if you are an excellent problem solver that is detail-oriented with a strong understanding of mortgage products and the mortgage industry and are able to work at our Directors Row location, Fort Wayne, IN, full-time, 40hrs/wk, with a schedule of: Mon-Fri: 8:00am-5:00pm There can be some flexibility with the schedule, as far as daily schedule, if needed. Role The Mortgage Loan Coordinator will oversee our 1st mortgage loans from beginning to end. The origination team will be responsible for soliciting new business, initiating the loan applications, reviewing, and processing the initial loan applications to get a clear to close from the underwriting team. The Mortgage Loan Coordinator will oversee that process in the background to ensure there are no delays or missing steps with the knowledge of mortgage processing to step in, if needed. The Mortgage Loan Coordinator will also take on the role of rate locks, sending all loan disclosures, closing preparation, and performing the post-closing review on all 1st mortgage loans. This role will be the secondary market expert for the credit union and require a strong understanding of underwiring guidelines, rate-lock contracts, and the selling of closed mortgages to various investors. Major Duties and Responsibilities This role requires behaviors and actions that reflect the credit union's culture, mission, and core values through exceptional service that supports both employees and members. A strong commitment to service excellence and member-focused solutions is essential to the success of this position and the credit union. Loan Coordination Activities: Review all loan files for discrepancies, omissions, gaps, and then report any findings to the loan originator for correction Review pipeline daily to ensure all loan files are proceeding, address delays with the appropriate team(s) Review LOS Compliance Alerts daily and assist origination team to clear alerts Assist with loan processing, as needed Reviewing new loan files, calculating income and ratios Ordering 3rd party items for credit, title commitment, appraisal, employment verification, etc. Submitting files to underwriting and working with members on conditions Receive and assist with basic problem solving for the origination team; balancing ratio's to LPA feedback, calculating self-employed income, and researching secondary market guidelines, etc. Process Adverse Action requests from origination team. Escalate file to VP for additional review if needed, if not, mail letters to member(s), and collet funds owed for 3rd party services. Secondary Market Activities: Monitor secondary market pipeline daily and address upcoming expirations within a reasonable amount of time Prepare documentation to sell loans to investors Follow-up on the sale and report income to Servicing Team Rate Lock Activities: Maintain daily rate sheets and upload to LOS each business day. Monitor rate lock requests daily and process efficiently; this includes new locks, extensions, change of circumstance updates, etc. A critical responsibility lies in assigning loan contracts to the correct investor to ensure the members receives the lowest rate possible and the CU earns the highest income on sale possible. Disclosure Activities: Monitor loan disclosure requests daily and process efficiently Send rate lock disclosures within three business days of lock Send re-disclosures within three business days of change of circumstance Send preliminary closing disclosure within three business days of closing Closing Preparation Activities: Complete closing instructions with information from origination team and work with closer at title company/attorney office to balance all closing figures Confirm loan closing with all parties; members, closer, origination team, realtors, etc. Prepare wire transfer documents for members, if applicable Send full closing package to settlement agent prior to closing Post-Closing Activities: Perform post-closing review on all closed mortgage loans Review all signed loan package documentation for discrepancies or missing information. Follow up with settlement agents if necessary to obtain documents or request corrections. Track follow-up items on closed loans; recorded Mortgage/Deed of Trust, Final Title Policies, underwriting conditions, etc. Follow up with settlement agents if necessary to obtain documents. Organize loan file and deliver to Document Management for scanning Assists VP with reconciling monthly invoices and cross-references with closed loans Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Performs other related job duties as assigned Requirements Knowledge and Skills Experience A minimum of 3 years of experience in roles such as; Loan Processor, Document Specialist, Closing Specialist, Jr. Underwriter, etc. Must have current working knowledge of mortgage loan products (primarily Conventional) and knowledge of mortgage procedures, processes, and documentation. Working knowledge of Secondary Market and their automated underwriting systems such as LPA. Education/Certifications/Licenses Incumbents are required to maintain their registration active, and current, with the National Mortgage Licensing System throughout their employment. Current NMLS licenses or must be willing to get it within 90 days. Interpersonal Skills Excellent time management, interpersonal, communication, and follow-up skills. A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance. Other Skills The ability to analyze credit reports, income, and asset documents, as well as an understanding of general ways to structure a loan. ADA Requirements Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including CRTs, typewriters, telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. **Job Description** + Recommends loan solutions in accordance with lending guidelines and clients' requirements. + Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Responsible for sales calls. + Develops and prepares loan solutions and refers products and services; reviews documentation to ensure compliance. Manages customer pipeline for efficiency. + Collaborates with internal and external stakeholders to complete mortgage transactions. + Collects and analyzes customer financial information for multifaceted and/or complex borrowers. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Banking Products, Client Prospecting, Customer Relationships, Customer Solutions, Documentations, Innovation, Mortgages, Sales **Competencies** Customer Experience Management., Effective Communications, Financial Analysis, Loan Origination, Matrix Management, Mortgage Products., Sales Tasks And Activities, Scheduling Work and Activities, Selling. **Work Experience** Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** No Degree **Certifications** No Required Certification(s) **Licenses** Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (******************************* . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (****************************************************************************************************** to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Afena Federal Credit Union in Marion, Indiana is seeking a Floating Loan and Member Service Officer to join our team. Throughout our history, Afena has been dedicated to serving our community; and today we remain committed to helping our members achieve their financial dreams. This position combines responsibilities in loan origination, underwriting, account opening, and member services, with the flexibility to perform teller functions and provide branch support as needed. This role also involves processing Home Equity Lines of Credit (HELOCs) internally and partnering with a third-party vendor for first mortgages. As a floating position, this role will travel between branches to ensure smooth operations and maintain a positive member experience. Key Responsibilities: Loan Officer and Mortgage Duties: Conduct loan interviews, evaluate creditworthiness, and underwrite consumer loans in accordance with credit union policies. Process and manage Home Equity Lines of Credit (HELOCs), ensuring compliance with regulatory and internal standards. Collaborate with third-party vendors to support members applying for first mortgages, providing guidance throughout the process. Educate members about loan options, rates, terms, and conditions to assist them in making informed decisions. Ensure all loan documentation is accurate and complies with regulatory requirements. Member Services Duties: Open new accounts, including savings, checking, and certificates, and provide guidance on credit union products and services. Assist members with account inquiries, transaction requests, and resolving concerns. Provide financial counseling and identify opportunities to cross-sell additional products or services. Teller and Operational Support Duties: Process member transactions, including deposits, withdrawals, and payments, with accuracy and efficiency. Assist in balancing cash drawers and ensuring proper cash handling procedures. Step in as needed to support branch operations, including acting as a branch manager when required. Branch Coverage and Floating Duties: Travel between branches as scheduled to provide staffing support. Adapt to varied roles depending on the needs of the branch, including serving as a teller, loan officer, or member service representative. Contribute to branch success by supporting team efforts and maintaining a positive member experience. Qualifications: Prior experience in lending, member services, and/or teller functions in a financial institution is preferred. Knowledge of consumer loan products, including Home Equity Lines of Credit (HELOCs), and an understanding of mortgage processes. Exceptional interpersonal and communication skills, with a member-focused approach to service. Flexibility and adaptability to work in multiple roles and locations as needed. Ability to manage multiple tasks with accuracy and efficiency in a fast-paced environment. Proficiency with financial software systems and Microsoft Office Suite. High school diploma or equivalent; additional coursework in finance or business is a plus. Expectations for Success: Deliver outstanding service to members while ensuring accuracy and efficiency in all transactions and processes. Exhibit flexibility and a willingness to learn new responsibilities to support branch needs. Maintain a professional demeanor and contribute to a positive team environment across all branches. Ensure compliance with credit union policies, procedures, and regulatory requirements. Compensation: Competitive salary and benefits package, commensurate with experience. This Job Description is not a complete statement of all duties and responsibilities comprising this position. Equal Opportunity Employer #IND

The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance. Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under some supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex issues based on development. The Lead Specialist is also responsible for moderate operational and/or administrative work requiring occasional decision-making and will escalate issues as needed. Individuals in this position should have a basic to moderate understanding of commercial loans and commercial loan servicing. **Overview of Primary Functions** + Administers moderate procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process · + Reviews and ensures proper documentation or procedures are used for complex activities and also checks the work of less experienced employees + Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior Specialist or supervisor. + May provide service in relation billing inquiries, service requests, suggestions and complaints from customers + Uses independent thought to recommend and implement programs to solve complex issues, contributes to work flow or process change and redesign, and forms a strong understanding of the specific product or process + Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely. + Other duties as assigned, including performance of special tasks and follow up for accurate and timely completion of transactions **Day-to-Day Tasks Include** + Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process + Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner. + Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests + Process requests received via departmental Quest, databases and internal proprietary system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements + Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes. + Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity **Education, Experience, & Differentiating Skills:** + High School Diploma or equivalent work experience required. Bachelors degree in Finance or Accounting preferred + 2+ years of experience and a strong knowledge of commercial loan servicing + Demonstrates solid understanding of accounting principles + Familiarity with systems such as CLS/CL3 and LoanIQ (Experience not mandatory) + Proven excellent verbal/written communication and interpersonal skills + Excellent judgement and decision making skills, demonstrated leadership skills + Strong analytical, research, and problem resolution skills + Comfortable navigating multiple computer systems and applications to utilize resources to draw conclusions & solve complex challenges + Moderate knowledge of banking policies, procedures, government regulations + Ability to perform complex scheduled and non-scheduled maintenance functions + Excellent internal and external customer service skills and proven ability to diffuse difficult customer situations independently **Top Things looking for In Candidate** + Reconcile General Ledgers · Research credits and debits · Ability to research GL outages in commercial loan systems · Accounting Degree · Proficient in Microsoft Excel · Previous commercial loan services experience · Self-starter · Work with limited supervision **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Title: Loan Review Specialist As a Loan Review Specialist, you protect the Bank's loan assets from loss and ensure compliance with applicable procedures, laws, and regulations. You review underwriting adequacy, financial trend analysis, and risk rating accuracy within the Bank's loan portfolio. Day in the Life - Every day you will examine, analyze, and rate credits on loan relationships within an established limit in order to determine loan quality in accordance with Bank policy and regulatory guidelines. You validate risk grades assigned by loan officers or committees on commercial and installment loan relationships in order to provide an objective, accurate evaluation of the loan. You identify and track financial statement and collateral documentation exceptions, and follow up as needed for corrective action. From time to time, you will act as a backup for appraisal review to ensure that assigned appraisal values are reasonable and align with regulatory and Loan Policy requirements. Communication is key, as you work with internal customers, such as loan officers, to ensure all pertinent information is covered/collected. What it Takes: * Knowledge in and experience with: loan review matters such as determining credit worthiness, loan documentation deficiencies, government regulations, Bank Policy and required documentation covering a variety of loan types; financial statement analysis; Microsoft Office programs, especially Outlook, Word, and Excel; reading and understanding industry literature, technical journals, financial reports, and legal documents. * Ability to: communicate effectively both written and verbally across a diverse spectrum; use logical thinking to solve a wide range of intellectual and practical problems; use mathematical knowledge to work with systems of real numbers, statistics and statistical inference, and mathematical probability and application; prepare comprehensive presentations; brainstorm with other colleagues, and present and report findings in written form or in oral presentations. Bonus Points: * Bachelor's degree in Finance or Business, or equivalent educational experience. * 3 years of experience in a bookkeeping, credit administration or similar role * Experience in nCino, Decision Pro, Navigator, and Director What we can offer you: * Medical, dental, vision, STD, LTD, Life insurance, etc. * 17 days paid time off, 11 paid holidays and bereavement leave * Educational assistance program * Wellness benefits * Life event coverage * Paid parental bonding leave * Service awards * Financial benefits including 401(k) match, stock purchase plan and more * National and local discounts on everything from computers and vacations to phones and retail shopping. * Logo wear discounts * Free checking account, checks and discounted bank services This position will be located at: 1311 West 12th Ave Jasper, Indiana, 47546 United States About Us: German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

Full-time Description Job Title: Mortgage Loan Processing and Closing Specialist FLSA: Non-Exempt Function: Mortgage Lending Reports To: Mortgage Operations Manager Purpose: The Mortgage Loan Processing and Closing Specialist manages various mortgage applications, ensuring accuracy and compliance. Educate members on Credit Union products and services, coordinate with relevant parties, and provide exceptional member experience. Perform administrative tasks, prepare closing packages, and maintain knowledge of procedures to ensure compliance with market requirements. Responsibilities: Collect personal and financial information from members, actively listen to identify opportunities to answer questions, educate, and find solutions to meet their needs Review and analyze member mortgage loan applications and supporting documents for completeness and accuracy Order appraisals, title commitments, IRS tax transcripts, verifications, loan payoffs, and other third-party items needed for loan approval Review AUS Findings (if applicable) and prepare member loan files for underwriting review Communicate effectively with members, loan officers, underwriters, and vendors to ensure a positive experience and timely progression of the loan process Review conditional approvals from underwriting and allocate responsibility for obtaining required conditions accordingly Monitor and balance a large pipeline while regularly informing members and appropriate staff of the loan status Accurately prepare and deliver preliminary Closing Disclosures to members within compliant time limits as set forth by the CFPB Coordinate with members and title companies to set closing dates and times Review loan approval, product, pricing, escrows, title, appraisal, and flood certificates, ensuring all terms are met and compliant with State and Federal guidelines Monitor and balance a large pipeline while regularly Accurately prepare and deliver preliminary Closing Disclosures to members within compliant time periods as set forth by the CFPB Coordinate with members and title companies to set closing dates and times Review conditional approvals from underwriting and allocate responsibility for obtaining required conditions Run and verify FNMA UCD, FNMA Early Check, and FHLMC Loan Advisor at the time of closing Balance files with title companies, ensuring sales contract terms and third-party charges are accounted for in the final Closing Disclosure Initiate wire requests for funding and review builder's construction draw requests Resolve loan deficiency requests from Post-Closing and Quality Control Stay knowledgeable about mortgage industry aspects, including secondary market guidelines, investor guidelines, and regulatory compliance Maintain a solid understanding of Credit Union policies, NCUA rules, and regulations, and complete all required training in a timely manner Ensure compliance with the Bank Secrecy Act, OFAC, and USA Patriot Act, including CIP, customer due diligence, identifying high-risk accounts, and reporting suspicious activities Promote and maintain confidentiality to protect members, employees, and Credit Union information Exemplify the Credit Union's core purpose and values, creating and promoting a positive professional image Support the Credit Union's focus on membership, consistently delivering on the service promise to all members Perform all other duties as assigned Requirements Education and Experience: A two-year college degree, or job specific skills acquired through an apprenticeship program or completion of specialized training courses. One to three years of experience as a mortgage loan processor, mortgage loan closer or title escrow agent required. Financial services experience desired. Service experience desired. Skills, Abilities and Other Requirements: Strong computer and application skills. Effective communication skills including verbal, written, and grammar skills. Ability to be bonded required. Ability to be registered under the SAFE Act required. Ability to successfully organize, prioritize, and manage multiple responsibilities. Ability to keep up with a busy workflow. Ability to sit for extended periods of time. Ability to perform repetitive tasks. Light lifting (up to 25lbs). Team player with a positive attitude and the ability to be agile and flexible as priorities change. Professional demeanor and personal accountability.

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity. Position Summary: The Commercial Loan Closing Specialist, coordinates the daily administrative function of the Business Services department. In this role, the Commercial Loan Closing Specialist is responsible for loan documentation, administration of loan files, procuring third party work, and conducting pre-close quality control for all business loans including but not limited to commercial real estate, commercial & industrial, lines of credit, and government guaranteed loans. The Commercial Loan Closing Specialist shall also be responsible for business member services, escalated issues and correspondence. Additional responsibilities may include attending community events as a representative of the business service team supporting the department's lending officer and department head. Responsibilities: * Workflow Management (Oversees the workflow of business loan processing to ensure compliance requirements are being met): * Performs loan document drafting and review. * Due diligence with all third-party professionals: appraisals , environmental reports, title company, and Attorney's. * Facilitate Greeting Meetings with Loan Officer * Review of loan documentation for accuracy and completeness prior to closing * Ensure all loans are documented thoroughly as required by approval conditions. * Ensures loan file documents are stacked in proper order. * Order Title Work for Commercial Mortgages: * Perform Title search (if applicable). * Review Title Search. * Order Title Commitment. * Send Fees to Title Company. * Make sure fees and costs are allocated. * Verify wires, while following all applicable policies. * Document Prep: * Make sure all loans are closed per policy, SBA authorization and credit approval. * Verify stipulations met. * Verify commitment letter received. * Enter closing date. * Call and verify wire instructions. * Review fees. * Create LaserPro documentation. * Check for duplicate Members. * Review/Send closing documents to Loan Officer * Review and sign off on documents. * Update opportunity to "Closing." * Quality Control: * Ensure the Pre- Closing Quality Control was filed. * Ensuring loans are documented and booked according to the credit approval. * Ensure credit approvals and closings conform to the credit union's policies and procedures. * Performs other duties as assigned * Complies with all policies and standards Qualifications: * High School Diploma or equivalent Required * Bachelor's Degree Business Administration, Finance or Accounting Preferred * 1-3 years Commercial Loan Processing Required * 1-3 years Commercial Post Closing experience Required * 1-3 years Experience with Sageworks / Abrigo Commercial Loan System Preferred * Knowledge of SBA Standard Operations Procedures Knowledge SBA Loan Policy and Products (Low proficiency) * Ability to read and understand bank, financial statement and tax return documents (Medium proficiency) * Decision making skills (Medium proficiency) What you will earn: * Competitive salary * Opportunity to earn incentive pay * Benefits: several medical plan options, dental, free vision, free life and free disability insurance * Additional financial incentive programs for employees enrolled in our insurance * 6% matching and immediately vested 401(k) plan * Generous schedule for 14 paid holidays, vacation and personal time for a healthy work-life balance * Opportunity for personal career growth, continued education and mentorship programs * Volunteer opportunities impacting the local community Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally. This is a Non-Collective Bargaining Unit Telhio is an Equal Opportunity Employer

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. Job Description * Recommends loan solutions in accordance with lending guidelines and clients' requirements. * Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Responsible for sales calls. * Develops and prepares loan solutions and refers products and services; reviews documentation to ensure compliance. Manages customer pipeline for efficiency. * Collaborates with internal and external stakeholders to complete mortgage transactions. * Collects and analyzes customer financial information for multifaceted and/or complex borrowers. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Banking Products, Client Prospecting, Customer Relationships, Customer Solutions, Documentations, Innovation, Mortgages, Sales Competencies Customer Experience Management., Effective Communications, Financial Analysis, Loan Origination, Matrix Management, Mortgage Products., Sales Tasks And Activities, Scheduling Work and Activities, Selling. Work Experience Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education No Degree Certifications No Required Certification(s) Licenses Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

The Entry Level Loan Lock Specialist would be required to cover a broad area of responsibilities within the Lock Desk Team, which includes completing lock desk functions based on requests from both internal and external clients, monitoring and completing requests from assigned work queues, and handling questions from internal and external clients. WHAT YOU WILL BE DOING * Processing lock requests such as manual locks, re-locks, and rate changes * Completing lock related Change of Circumstance requests * Monitoring inbound Lock Desk work queues to maintain SLA on all received requests * Handling inbound phone calls from internal and external clients WHAT WE NEED FROM YOU * 6 months or more of either Mortgage Client Service experience or service industry experience such as Restaurant, Call Center, Retail Customer Service, Hotel Hospitality, etc. * Successful track record with Client Service * Comfortable with numbers and math * Comfortable in a high production role * Strong ability to remain calm and positive in stressful situations * Resourceful when problem-solving and able to think outside of the box while following the process in place * Ability to multi-task, prioritize, and quickly solve any problems that arise * Know when to escalate an issue and to the appropriate team; strong skills in judgment calls * Ability to simplify and include all details to provide appropriate feedback * Proficient with the entire Microsoft Suite * Open to learning, willing to be coached, and able to be adapt quickly in an ever-changing industry * You thrive in a team environment. We're one team working towards one common goal * You have a strong ability to take ownership when necessary - We call this "Thumb Pointing" * Driven with a strong work ethic who thrives on getting better every single day * High School Diploma * Onsite attendance is required THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

If you're seeking more than just a job, join Heights Finance and kickstart your career! Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs. Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money , LendDirect , Southern Finance, Heights Finance, Covington Credit, Quick Credit, and First Heritage Credit. Each brand is constantly evolving to better serve our customers. Be part of a dynamic team that is shaping the future of consumer finance. Apply today! Stories of Success "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities As a Consumer Loan Specialist, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job-it's a chance to grow your career, make a difference, and be rewarded for your success. If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let's achieve success together! Deliver Exceptional Service: Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism. Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell. Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings. Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution. Learn and Grow: Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence. Ensure Compliance: Follow all regulatory guidelines and company policies to protect customer information and company assets. This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth. Qualifications We're looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment. Customer Focus: A genuine desire to help others and provide top-tier service in every interaction. Sales Mindset: Confidence in promoting products and services that meet customer needs. Strong Communication: Excellent verbal and written communication skills, with the ability to build rapport quickly. Problem-Solving Skills: Ability to think on your feet and offer creative solutions to customer challenges. Adaptability: Willingness to learn new systems and processes in a dynamic environment. Team Player: A collaborative spirit with a desire to contribute to team success. Educational Background: High School diploma or equivalent required; college coursework or degree is a plus. Industry Experience: Experience in customer service, sales, or consumer finance is preferred but not required-we'll train the right candidate! Work Location: 1821 East 18th Street, Anderson, IN 46016 Hours: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons Hourly: $15.25 - $20.50 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company's 401(K) program with company match, 30 days post hire, starting on the 1st of the month. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money , LendDirect , Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Department: Lending Reports to: Director of Commercial & Consumer Lending Supervises: None Grade: 5 Summary: Ensure consumer lending policies and procedures best serve the bank and customer's needs. Make certain that the bank complies with state and federal lending laws. Help the Director develop, recommend and implement lending policies, procedures and products. Help monitor economic conditions affecting the loan department and loan portfolio performance and recommend appropriate action. The effective administration of these items will provide superior service and support to the lending team and provide maximum profitability to the bank with a minimum amount of risk. * Underwrite in a centralized underwriting environment * Analyzes and completes regularly scheduled loan reports. Information should allow for optimizing portfolio performance of consumer loans and service delivery goals. * Provide assistance in the research and development of new lending products and services. * Identify new lending/deposit opportunities in a centralized environment and provide guidance to the lending team on how to pursue such opportunities. * Assists in developing policies and procedures for the consumer lending function, as well as to ensure the bank is taking adequate action in gathering and maintaining documentation needed to limit risk * Stays abreast of regulations and legislation, as well as other political and policy-making events that directly affect the bank * Acts as a liaison for and oversees the preparation of supporting information for auditors, Bank examiners, loan review, etc. in coordination with the Director. * Effective and tactful communication with bank management, lenders, creating and maintaining good public relations in day-to-day contact. * Provides effective administration of the bank's loan related insurance products related to consumer lending * Provides a thorough second review of those loans that Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. This position requires regular use of a computer. The employee must be able to travel between branch locations on a regular basis. The noise level in the work environment is usually light to moderate. Requirements * Associates Degree in business or related field preferred * 5+ Years of consumer loan operations or 2+ years underwriting experience preferred * Good written and verbal communication skills * Knowledge of the lending process * Knowledge of regulatory, compliance and audit procedures related to consumer lending * Familiarity with insurance products related to consumer loans