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  • Account Supervisor - Consumer Lifestyle, Spirits, Food and Beverage, and Beauty Team

    DKC 4.3company rating

    Remote Mails Supervisor Job

    LOOKING FOR SOMETHING NEW? For nearly three decades, DKC has been a leading communications agency attracting the best and the brightest talent from around the country. Currently, we are searching for a trailblazing Account Supervisor to join our New York Lifestyle team which works across variety of sectors and industries, including Spirits, Food and Beverage, Beauty and Lifestyle related clients. We're looking for a creative thinker and business strategist who has the media connections to move mountains; curiosity to work in exciting sectors and the right amount of energy and enthusiasm to help world-class teams take brands to new heights. The nature of the work provides a dynamic environment where members of the team are asked to adapt quickly to a changing media landscape while working with reporters on a number of beats. No two days are the same, and we like it that way. Allow us to introduce ourselves: DKC is one of the country's most innovative independent communications agencies We strongly believe in the mantra, work hard, play harder, WIN TOGETHER! With a vibrant and fast-paced atmosphere, DKC prides itself on offering a culture of fun, inclusivity, and growth. From our national committees focused on health & wellness, diversity, to a hands-on-approach to training and career growth, DKC offers a wide range of options for career minded staff. Plus, we offer 401K match, cell phone reimbursement, an unlimited vacation and sick day policy, the latest technology for all digital natives and a welcoming environment that is all about perfecting the craft of communications. Now, a little about you: Smart, energetic, savvy account leader with sophisticated media relations expertise and digital chops looking to join our rapidly expanding team. 5 -7 years' experience in public relations and integrated communications, with experience with spirits, food and beverage, beauty, and lifestyle business brands and corporate clients. Agency experience preferred. Proven success in developing and executing strategic communications programs with media relations at the core. Deep relationships with reporters/editors at national and local outlets. Understands and can study data, distill insights, and bring new ideas to the forefront, and translate that data into insights that can help set the stage for communications programming Comfortable working in a fast-paced team environment and can roll with the punches (not literally! However, we do have a wellness club if you're into that) Has the motivation and attitude to mentor junior staff Able to foster new and significant media and industry relationships, while maintaining relationships with key media Excellent writing skills Relentless attention to detail and proven ability to manage multiple priorities simultaneously, bringing a sense of urgency to the task at hand Commitment to delivering outstanding client service, providing both strategic counsel and hands-on results Ability to think both analytically and creatively Entrepreneurial spirit and desire to be a part of team The salary range for this role is commensurate with experience from around $80k - $95k. Our office has a hybrid work model: in office 3 days a week, working remote 2 days a week. At DKC, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and value diversity at our agency. We do not discriminate on the basis of race, religion, color, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.
    $80k-95k yearly 4d ago
  • Accounts Payable Supervisor

    Stitch Fix 4.5company rating

    Remote Mails Supervisor Job

    , Inc. Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco. About the Team The Stitch Fix Finance team enables our clients to be their best self. We broadly define our clients as customers, business partners, and shareholders. We drive value through business partner support, innovative and insightful analysis, and financial integrity. We are looking for individuals who are bright, kind, and motivated by challenge and who succeed in a fast-paced environment and thrive in building and improving processes to scale the business to the next level. About the Role As the Accounts Payable Supervisor, you will lead critical facets of our end-to-end AP lifecycle-including Inventory, Non-Inventory, T&E, and Vendor Management. In this highly visible role, you will be instrumental in ensuring timely, accurate, and compliant payables operations while supporting broader strategic finance goals. You will support the development of a team of AP Processors, Coordinators, and Analysts, overseeing daily operations and driving a culture of excellence, ownership, and continuous improvement. This is a hands-on leadership role for someone who thrives in a fast-paced environment and is passionate about coaching others, streamlining processes, and partnering cross-functionally to enhance performance and scalability. This role requires strong communication, people management, analytical, and systems expertise. You'll be expected to guide your team through evolving priorities, resolve escalated issues with precision, and identify automation or optimization opportunities that align with strategic Finance initiatives. A successful candidate will bring a proactive mindset, deep knowledge of AP workflows and ERP/EDI systems, and the ability to lead through both the details and the big picture. You're excited about this opportunity because you will… Supervise, coach, and begin to mentor a high-performing AP team-providing training, support, and regular feedback while recognizing and celebrating individual contributions to foster growth, engagement, and team success. Serve as the go-to resource for process guidance and escalated issues, ensuring consistent execution and efficient workflows across the team. Partner with technical teams to identify and resolve system-related issues including supplier and banking setups, EDI integrations, and ERP functionality. Ensure all processes-such as supplier registration, invoice approval, and payment workflows-adhere to SOX compliance and internal control requirements. Collaborate closely with cross-functional partners (VOPs, Procurement, SOX, Accounting, Merch etc) to resolve discrepancies and manage approvals for transactions outside standard thresholds. Maintain and improve AP policies and procedures, contributing to a scalable, efficient, and compliant operational environment. Create, document, and maintain e2e AP policies and procedures, recommending process enhancements that support business continuity and operational efficiency. Participate in and lead UAT efforts for AP-related system changes or upgrades, validating functionality and identifying improvement opportunities. Review AP aging and outstanding balances in coordination with disbursement schedules, helping to optimize cash flow planning and prioritization. Generate actionable reports and provide analytical insights to support data-driven decision-making and continuous process improvement. Generate reports and deliver analytical insights that drive process improvements and informed decision-making. Partner with the AP Manager or Director on strategic planning, hiring support, performance management, and the execution of broader finance initiatives. We're excited about you because… You bring 5+ years of full-cycle Accounts Payable experience, including expertise in Inventory, Non-Inventory/T&E AP, 3-way match concepts, and exception handling. You have at least 4 years of experience in a supervisory role, with a track record of leading, developing, and motivating high-performing teams. You're comfortable managing high-volume vendor activity, with a strong understanding of procure-to-pay workflows and systems. You have a solid grasp of technical accounting principles and GAAP standards, and you apply them with accuracy and care. You're proactive and organized, with the ability to prioritize and manage multiple deliverables in a fast-paced, dynamic environment. You're a strategic problem solver, bringing forward solutions and improvements that enhance both team and process performance. You communicate clearly and effectively, building trust and collaboration with internal and external stakeholders alike. You're proficient in Excel and have experience working in Oracle Cloud ERP or a similar enterprise system. You understand EDI workflows and how they integrate with AP and T&E processes. You have a strong working knowledge of SOX compliance and how it applies to AP operations. Experience in Retail or eCommerce is a plus. You are tech-forward, data-driven, and passionate about efficiency and continuous improvement. You have a Bachelor's degree in Accounting, Finance, or a related business field. Most of all, you are bright, kind, and motivated by challenge-ready to grow as a people leader and strategic contributor. Why you'll love working at Stitch Fix... We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You'll bring these characteristics to life in everything you do at Stitch Fix. We cultivate a community of diverse perspectives- all voices are heard and valued. We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. We win as a team, commit to our work, and celebrate grit together because we value strong relationships. We boldly create the future while keeping equity and sustainability at the center of all that we do. We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact. We offer comprehensive compensation packages and inclusive health and wellness benefits. Compensation and Benefits This role will receive a competitive salary, benefits, and equity. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, location, and performance.This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site. Salary Range$81,300—$119,500 USD This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: **************************************************************** Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at ************************************** or ************************************** Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email *********************. You can read more about Recruiting Scam Awareness on our FAQ page here: ***************************************************************************************
    $33k-44k yearly est. Easy Apply 13h ago
  • Global Service Desk Supervisor

    Aldi 4.3company rating

    Remote Mails Supervisor Job

    Our National IT Services department supports every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Our team of IT managers, analysts, specialists and service desk technicians drive innovation and lend their expertise to our people across the entire company, building careers that are both challenging and rewarding. As a Global Service Desk Supervisor, you will report directly to the Global Service Desk Manager. In this role, you will be responsible for managing the operations and continuous improvement of ALDI's Global Service Desk Team (GSD). The GSD team operates 24/7. The focus of the GSD is to provide high quality first level IT support to ALDI employees in accordance with internationally established SLAs. This role requires a leader with a passion for mentoring, coaching, and providing continuous development that will enable the GSD team to achieve their goals. As a supervisor you will be responsible for orchestrating smooth IT operations for our customers throughout the ALDI business in the US. As ALDI continues to grow and expand operations, we are looking for someone that wants to be part of a collaborative team where your leadership skills are used to motivate team members, achieve goals, and keep IT processes running without interruption. Position Type: Full-Time Starting Salary: $90,000 Salary Increases: Year 2 - $95,000 | Year 3 - $100,000 Work Location: Aurora, IL This role is eligible to participate in ALDI's Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2 days per week) Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation. * Establishes and communicates job responsibilities and performance expectations to their direct reports to assure mutual understanding and desired results. * Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance. * Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees. * Informs management when recurring issues or group training is required for global service desk employees. * Provides input to their direct leader on hiring for positions reporting to them. * Informs management of major team milestones, developments, and concerns. * Assists in communicating and modeling the overarching company strategy and core values of the organization to create a proper work environment and sense of teamwork among employees. * Ensures compliance with established operating policies and procedures. * Identifies opportunities to improve customer support. * Identifies and documents software/hardware issues and communicates them to the appropriate group. * Ensures that service level agreements are being met. * Attends scheduled calls with vendors as needed to discuss issues and concerns. * Provides support to national service offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required. * Responds appropriately to issues that require training of the end-user * Job responsibilities include possible access to HIPAA-protected health information; as such, employee must comply with HIPAA Privacy and Security requirements and policies. * Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary. * Assures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business. * Other duties as assigned. Job-specific Competencies: Knowledge/Skills/Abilities * Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. * Gives attention to detail and follows instruction. * Ability to develop rapport, trust, and open communication that enhances the growth and performance of direct reports. * Conflict management skills. * Problem-solving skills. * Understands the history, strategy, organizational authority, interdependence of job duties, products, systems, and services of the company. * Ability to interpret and apply policies and procedures. * Ability to understand overall data flow from user specifications considering all input and output, hardware, software and the operations environment. * Proficient with office productivity software. * Ability to supervise department personnel by guiding performance to assure the quality and completion of work assignments. * Develops and maintains positive relationships with internal and external parties. * Prepares written materials to meet purpose and audience. * Negotiation skills. Education and Experience: * Bachelor's Degree or a combination of education and experience providing equivalent knowledge required. * A minimum of 3 years of progressive experience in Information Technology required. * Or, a combination of education and experience providing equivalent knowledge. Physical Requirements: * Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties. * Regularly required to sit, reach, grasp, stand and move from one area to another. * Constantly and repeatedly use keyboard/mouse. * Occasionally required to push, pull, bend, lift and move up to 25 lbs. Travel: * International & Domestic travel required. * Up to 10%. ALDI offers competitive wages and benefits, including: * 401(k) Plan * Company 401(k) Matching Contributions * Employee Assistance Program (EAP) * PerkSpot National Discount Program In addition, eligible employees are offered: * Medical, Prescription, Dental & Vision Insurance * Generous Vacation Time & 7 Paid Holidays * Up to 6 Weeks Paid Parental Leave at 100% of pay * Up to 2 Weeks Paid Caregiver Leave at 100% of pay * Short and Long-Term Disability Insurance * Life, Dependent Life and AD&D Insurance * Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
    $90k yearly 42d ago
  • Supervisor, Office of Treatment, Rehabilitation & Care Coordination Services

    New York City, Ny 4.2company rating

    Remote Mails Supervisor Job

    Updated New York State Education Department/Office of the Professions Licensure Requirements: According to the New York State Education Department, Office of the Professions/State Board Office for Social Work and Mental Health Practitioners, as defined in Articles 153, 154 and 163 of the Education Law, effective June 24, 2022, an individual must be: 1) Licensed as a Licensed Clinical Social Worker (LCSW) and/or Licensed Master Social Worker (LMSW) to practice social work as operated by the Department of Mental Hygiene agencies. For additional information, please review 7704 Requirements for a license under NYS Social Work: Laws, Rules & Regulations: Article 154 (nysed.gov); or 2) Authorized through a limited permit valid for a period of not more than twelve months who has met all requirements for licensure as a licensed master social worker or a licensed clinical social worker except those relating to the examination and provided that the individual is under the general supervision of a licensed master social worker or a licensed clinical social worker, as determined by the department. For additional information, please review 7705: Limited permits under NYS Social Work: Laws, Rules & Regulations: Article 154 (nysed.gov) Please review ****************************************************************** for the latest information concerning the expiration of the Exemption law. The Office of Treatment, Rehabilitation and Care Coordination Services is responsible for managing access to specialty treatment, rehabilitation, and care coordination services for adults with Serious Mental Illness across NYC. Additionally, the Office is responsible for managing a contract portfolio of community based behavioral health treatment, rehabilitation and support services including, but not limited to, services accessed via SPOA. These services include, but are not limited to, Assertive Community Treatment (ACT), Intensive Mobile Treatment (IMT), Non-Medicaid Care Coordination, Clubhouses, Assisted Competitive Employment programs for adults with Serious Mental Illness. Program performance is monitored through data collection and analysis, ongoing site visits and program provider meetings. The Office also provides technical assistance to support the programs delivery of quality services to service recipients and works closely and collaboratively with other offices within the Bureau of Mental Health across the Division and other City and State agencies to ensure that services provided in NYC are recovery oriented, trauma informed, person centered and operating within the premise of evidence-based and best practices. The Supervisor of the Office of Treatment, Rehabilitation & Care Coordination Services will be responsible for ensuring the performance of new and existing contracted Treatment Services are monitored effectively and as needed, corrective actions are implemented to improve program outcomes. Additionally, the position is responsible for providing efficient supervision of staff while providing strategic program oversight. Job Duties and Responsibilities: * Supervise office staff to support and monitor their management of an assigned portfolio of contracted service according to relevant policies and procedures including: * Timely completion of scopes of service that clearly communicate the intended purpose of contracted services, the process by which the service is expected to achieve the intended purpose, and the KPIs by which the program implementation will be evaluated. * Timely review of budgets to ensure that all line items, deliverables or performance payments relate and support the implementation of the scope. * Review program oversight related communications to contracted providers and provide edits and guidance to promote quality and consistency in program oversight. * Ensure timely and appropriate corrective action plans (CAPs) are implemented to resolve audit deficiencies, egregious or persistent problems. * Identify professional development needs and promote training opportunities for office staff. * Complete regular performance reviews of all direct reports. * Conduct direct management of an assigned program portfolio as per the Program Specialist role. * Weigh in on developing KPIs as well as assessment of current population need. * Review KPIs of assigned programs to inform program performance evaluations, adjustments to program scopes and budgets to support programmatic improvements, contract renewals and terminations. * Assist with the development of new programs, including: drafting and evaluation of requests for proposal (RFP); drafting of scopes of service and program standards; and identifying key performance indicators (KPIs) for successful implementation. * Liaise with personnel from State Regulatory bodies and community groups. * Address questions, concerns and complaints from service providers, participants, and other constituents. * Assist in establishing and maintaining strategic direction of the Office of Treatment, Rehabilitation and Care Coordination. * Undertake and/or participate in special projects to improve service delivery operations. Preferred Skills: * At least 3 years of experience in behavioral health program management or direct behavioral health service delivery * At least 2 years of experience in monitoring contracted behavioral health or social services. * Excellent interpersonal, oral and written communication skills; * Ability to analyze and present data to groups and individuals * Experience with performance management; * Excellent time management, attention to detail, and organizational skills required. * Strong computer and data management skills, including proficiency with Word, Excel and Power Point. * NYS Licensed Social Workers, Licensed Mental Health Counselors, and/or Licensed Psychologists. Why you should work for us: * Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website (***************************** * Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. * Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. * Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at ******************** or ************. SUPERVISOR III SOCIAL WORK - 52633 Minimum Qualifications 1. A Master's Degree in Social Work from an accredited school of social work and three years of full-time satisfactory experience practicing social work utilizing one, or a combination of, casework, group work and community organization methodologies, at least two years of which must have been in a supervisory capacity. 2. Certification/License Requirements: A valid Certified Social Worker (CSW) certificate or Licensed Master of Social Work license (LMSW) issued by the New York State Department of Education must be obtained within one year of the date of appointment. Employees who fail to obtain their CSW or LMSW within one year after appointment will automatically have their probationary period extended for no more than six months. Failure to obtain the CSW or LMSW by the end of 18 months of service will result in dismissal. 3. Special Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities has been the subject of a child abuse and maltreatment report. The agency has the discretion to assign a candidate who has been the subject of a child abuse and maltreatment report to a position with no child-care responsibilities. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
    $42k-62k yearly est. 60d+ ago
  • Supervisor, Office of Crisis Services

    City of New York 4.2company rating

    Remote Mails Supervisor Job

    The Office of Crisis Services is responsible for a portfolio of contracted services and special projects that involve close coordination with other City and State agencies, including Mobile Crisis and Crisis Respite. Without someone in this position will be lack of oversight, poses a risk to individuals in crisis, potentially leading to subpar services under the auspices of the NYC Department of Health and Mental Hygiene. The supervisor of Crisis Services and NYC 988 will directly supervise Quality Analysts Program Specialists. In this role, the supervisor will conduct rigorous evaluations of incoming contacts, including calls, texts, and chats, from individuals experiencing mental health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, the manager will meticulously review these contacts to ensure compliance with program policies, as well as local, state, and federal regulations. Additionally, the supervisor will analyze each interaction to establish effective communication and support protocols. Job Duties and Responsibilities: - Measure and oversee the application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. - Assign, supervise and monitor the daily activities of NYC 988 activities on site at the call center. - Be responsible for instituting a continuous audit process by utilizing a standardized tool to assess a statistically representative sample of inbound and outbound contacts (including calls, texts, and chats). Your duties also include compiling audit findings, devising corrective action plans, and overseeing their implementation for NYC 988 and other relevant programs under the purview of the Crisis Services office. - Review site visits reports and identify key performance issues for programs in the Office of Crisis Services. - Work closely with the DOHMH Program Consultant, the NYC 988 quality assurance team, and the Director of Crisis Services to conduct thorough reviews and report any identified service quality issues. Offer technical assistance and implement corrective actions as necessary to enhance service delivery and ensure optimal quality standards are maintained. - Possess strong clinical expertise to effectively assess and discern whether referred services align with the unique needs of each individual. - Demonstrate proficiency and in-depth understanding of call center operations, analytics, and specifically the nuances of 988 services. Preferred Skills: - At least 3 years of experience in behavioral health program management or direct behavioral health service delivery - At least 2 years of experience in monitoring contracted behavioral health or social services. - Excellent interpersonal, oral and written communication skills; - Ability to analyze and present data to groups and individuals - Experience with performance management; - Excellent time management, attention to detail, and organizational skills required. - Strong computer and data management skills, including proficiency with Word, Excel and Power Point. - NYS Licensed Social Workers, Licensed Mental Health Counselors, and/or Licensed Psychologists. Why you should work for us: - Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website (***************************** - Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. - Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. - Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or ************. SUPERVISOR III SOCIAL WORK - 52633 Qualifications 1. A Master's Degree in Social Work from an accredited school of social work and three years of full-time satisfactory experience practicing social work utilizing one, or a combination of, casework, group work and community organization methodologies, at least two years of which must have been in a supervisory capacity. 2. Certification/License Requirements: A valid Certified Social Worker (CSW) certificate or Licensed Master of Social Work license (LMSW) issued by the New York State Department of Education must be obtained within one year of the date of appointment. Employees who fail to obtain their CSW or LMSW within one year after appointment will automatically have their probationary period extended for no more than six months. Failure to obtain the CSW or LMSW by the end of 18 months of service will result in dismissal. 3. Special Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities has been the subject of a child abuse and maltreatment report. The agency has the discretion to assign a candidate who has been the subject of a child abuse and maltreatment report to a position with no child-care responsibilities. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
    $38k-52k yearly est. 60d+ ago
  • Denials Management Supervisor

    Center for Diagnostic Imaging 4.3company rating

    Remote Mails Supervisor Job

    RAYUS now offers DailyPay! Work today, get paid today! is $25.01- $36.16 based on direct and relevant experience. RAYUS Radiology is looking for a Denials Management Supervisor to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Denials Management Supervisor, you will coordinate communications regarding billing information with patients, carriers, co-workers and attorneys to ensure timely collections of accounts receivables and provides direction and training to account representative team. This role is to work with invoice, research accounts, and coding denial management of insurance AR. This is a full-time remote position, working schedule are Monday through Friday 8:00am - 4:30pm ESSENTIAL DUTIES AND RESPONBILITIES: (65%) Accounts Receivable Collection & Leadership * Communicates with patients, carriers, co-workers, center staff, attorneys, and other contracted entities and responsible parties in a timely, effective manner to expedite the billing and collection of accounts receivable * Contributes to the steady reduction of the days-sales-outstanding (DSO), increase monthly gross collections and increase percentage of collections * Ensures that "priority" work, which will enhance bottom line results and achievement of the most important objectives, is identified and assigned appropriately * Experience with and an understanding of coding guidelines and billing rules * Need an understanding of the billing and collection of research studies and other special contracts with providers and facilities * Partners with RCM QA and Training Specialist on quality assurance assessment results and feedback to ensure accuracy and productivity amongst the team * Ensures approvals for adjustment requests are in line with protocol * Initiates and participates in special accounts receivable and workflow and process improvement projects * Prepares reports, presentations and other written communication * Oversees denial prevention process by analyzing denial trends, prioritizing issues and identifying root cause. Collaborates with stakeholders to update processes to prevent denials, and monitors and tracks progress. * Communicates to supervisor as needed regarding updates on account statuses (30%) Staff Support * Provides training, feedback, expertise and support to Insurance Denials Specialists * Collaborates with team members to increase their knowledge of the collection process to effectively reduce accounts receivable * Creates an environment that promotes team work and increases engagement * Leads staff meetings and associate one-on-ones as needed * Allocates specific job responsibilities/specialty tasks and defines priorities * Initiates and participates in staff performance evaluations, development of associates including performance improvement plans and disciplinary actions * Participates in the hiring and training of new associates * Manages department and team schedule and hours * Communicates to supervisor as needed regarding updates on account status' (5%) Performs other duties as assigned
    $80k-98k yearly est. 8d ago
  • Claims Unit Supervisor (Workers Compensation)

    Berkshire Hathaway Homestate Companies 4.8company rating

    Remote Mails Supervisor Job

    Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening for a Claims Unit Supervisor in its Plano,TX office! The Unit Supervisor oversees a team of Claims Professionals, providing leadership and technical/strategic guidance in the management of workers compensation claims from inception to resolution, while ensuring gold-standard service deliverance to our insureds and injured workers. RESPONSIBILITIES Ensures claims are managed in compliance with applicable statutes, regulations, case law, and Company standards. Ensures unit achieves organizational goals via prompt claim closures, high client satisfaction with service, timely medical management decisioning, and strategic cost containment. Ensures claim reserves and settlements are appropriate and timely. Monitors and directs the management of individual claims within the unit in accordance with Company standards. Manages the workflow of the unit including planning, assigning, and directing work. Fosters and guides the professional development of individual Claim Professionals of varying levels of experience to help them build successful and satisfying careers while producing excellent results in their work and exhibiting exemplary workplace behavior. Identifies and communicates training needs. Assists with facilitating training topics and continually reinforces adherence to the concepts and techniques adopted. Aids in the development of vendor panels via continual feedback to management as to effectiveness of defense counsel, medical providers (physicians, medical facilities, nurse case managers), and vendors (durable medical equipment vendors, translators, copy services, and vocational rehabilitation service providers). Ensures continuing education requirements are met. Performs special assignments and projects as assigned. LEADERSHIP RESPONSIBILITIES Leads a unit of five to seven Claims Professionals of varying experience levels. Establishes a workplace culture of professionalism, collaboration and inclusion, and excellence in service, aligning with our corporate mission and shared values. Establishes common goals. Provides effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources as necessary. Able to transition between Supervisor and Claims Professional roles to effectively complete tasks and accomplish goals. Actively supports Company programs and initiatives focused on strategic and tactical innovation and improvement. Facilitates discussions and brainstorming for ideas to improve process efficiency. Memorializes and disseminates essential information regarding the results of these activities. REQUIRED QUALIFICATIONS Education: Minimum of high school diploma or equivalent educational certification required. Bachelor's degree from an accredited college or university preferred. Certifications: CA Self-Insurance Administrator's (SIP) Certification preferred. Experience: Minimum of five (5) years of claims adjusting experience at a workers compensation carrier required. Prior supervisory experience preferred. Technical Skills: Completion of mandated training (and continuing education) requirements to adjust workers compensation claims for the State of California and/or additional assigned territories required. Computer Skills: Proficient on the Microsoft Office Suite and able to quickly master proprietary and vendor software applications. Spanish-speaking a plus WHAT WE OFFER Work-Life Balance Work From Home Program (up to 2 days per week upon eligibility) In-house Medical Management support (UR, Med Bill Review, Resource Nurses); In-house Claims Assistant support; House Counsel Modern Office Setting On-Site Fitness Facility Onsite Parking Provided BENEFITS Paid Time Off Paid Holidays Retirements Savings Match Group Health Insurance (Medical, Dental, and Vision) Life and AD&D Insurance Long Term Disability Insurance Accident and Critical Illness Insurance Flexible Savings Accounts Paid Community Volunteer Day Employee Assistance Program Tuition Reimbursement Program Employee Referral Program Diversity, Equity and Inclusion Program ABOUT USWith more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts. At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace-something we truly value. We've created an approachable and collaborative atmosphere. Here you'll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.
    $82k-99k yearly est. 11d ago
  • Supervisor, Encounter Data Management

    Humana 4.8company rating

    Remote Mails Supervisor Job

    Become a part of our caring community and help us put health first The Supervisor, Encounter Data Management develops business processes to ensure successful submission and reconciliation of encounter submissions to Medicaid/Medicare. Ensures encounter submissions meet or exceed all compliance standards via analysis of data, and develops tools to enhance the encounter acceptance rate by Medicaid/Medicare. Looks for long term improvements of encounter submission processes. Decisions are typically related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature and supervises a group of typically support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Holds team members accountable for following established policies. The Supervisor, Encounter Data Management ensures data integrity for claims errors. The Supervisor, Encounter Data Management works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach. Use your skills to make an impact Required Qualifications 2+ years Medicare and/or Medicaid claims processing experience Internal and external error claims processing 2+ years of formal or informal leadership experience 1+ years' experience working in CAS, Edifecs, Optum and similar DOS 835/837 warehouse systems Ability to manage multiple tasks and operate under tight deadlines with attention to detail. Excellent communication skills Demonstrated problems solving skills; ability to give direction and make sound business decisions. Self-starter, ability to work independently. Proven organizational and prioritization skills and ability to collaborate with multiple departments. Ability to deliver presentations to senior leadership. Comprehensive knowledge of all Microsoft Office applications, including Word, PowerPoint, Outlook, and Excel Preferred Qualifications Bachelor's Degree 1+ years' experience in encounter submissions background Working knowledge of SQL writing, creating, and/or running queries Certification in Six Sigma or Project Management Prior Experience in healthcare or insurance setting Additional Information Interview Format As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making. If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes. Work-At-Home Requirements: WAH requirements: Must have the ability to provide a high-speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense. A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required. Satellite and Wireless Internet service is NOT allowed for this role. A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 05-29-2025 About us Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $59.3k-80.9k yearly 33d ago
  • Supervisor, Address Management - Open to Remote

    Sparklight

    Remote Mails Supervisor Job

    At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT. What you will do to contribute to the company's success: Conducts evaluation of existing business processes to identify and execute data improvement initiatives. Analyzes and tests current processes and systems to determine effectiveness and efficiency. Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business. Oversees process change implementation and testing, and reviews changes to ensure they result in measurable organizational improvements. Assists in the development and delivery of training programs or presentations communicating process revisions to the organization. Qualifications: Performs work under minimal supervision. Handles complex issues and problems, referring only the most complex issues to higher-level staff. Possesses comprehensive knowledge of subject matter specific to network Homes Passed data, billing, and Serviceability tools. Provides leadership, coaching, and/or mentoring to a subordinate group. Acts as a lead or first-level supervisor. Typically requires a bachelor's degree, 3 years in data analytics, and 1-2 years of Supervisor experience. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Free services if you live within a servicing area Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment We're an Award-Winning Organization! Forbes' “America's Best Midsized Employers” 2021-2023 Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company's DOT program, including successfully complete and pass a road test examination, driver's record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances. #LI-MK1
    $64k-97k yearly est. 19h ago
  • Utilization Management Supervisor

    Progenyhealth 3.9company rating

    Remote Mails Supervisor Job

    Company ProgenyHealth is a leading provider of care management solutions for premature and medically complex newborns positively impacting maternal and infant health outcomes across America. Our program builds a network of support for an uninterrupted continuum of care from prenatal health, through any resultant NICU stay, and all the way to one full year of life. Our team of neonatologists, pediatricians, and NICU nurses provide continuity of care in collaboration with providers from hospital to caregivers at home and throughout the first year of life. We help overcome systemic barriers to support healthier pregnancies and healthier starts to life for all moms and babies, one family at a time. Job Role The Utilization Management Supervisor will primarily be responsible for managing the UM nursing staff in the day to day operations of the department. This includes oversight and adjustment of work queues, when needed, to maintain work flow balance; monitoring and implementing adherence to department and company metrics; training of new hires and on-going clinical; and various other responsibilities to support the clinical nursing staff and the company program. The incumbent will also be responsible for assessment of the UM program for opportunities to improve efficiencies and/or improve outcomes. Reporting to the Director of Utilization Management, the Supervisor will work closely with the management staff and will play a key role in implementing the culture and work environment that promotes and inspires an active, continuous improvement philosophy regarding products and services in line with our company mission statement: To improve the health outcomes of infants in intensive care nurseries through partnership, care facilitation, continuous quality improvement and a firm commitment to excellence. Requirements Qualifications Registered Nurse (RN) with a current, unrestricted license is required. Two or more years of experience in Managed Care, in a Utilization Review or Case Management role, is required. Experience in a team lead or supervisory role managing nursing staff is desired. Three or more years of clinical experience as a bedside nurse in NICU/PICU/Peds/ICU required. Must be available to stay late as needed to manage staff and caseloads. Experience with URAC standards preferred. Must have demonstrated strong problem-solving skills. Must have proven track record of utilizing tact, diplomacy and strategic thinking in addressing issues and changes in company policy, etc. Must be self-motivated and willing to learn multiple tasks. Must be well organized and able to prioritize tasks. Must have good computer skills and be familiar with using Microsoft Office (Word, Outlook etc) Must demonstrate accuracy in spelling and documentation. Must have commitment to excellence in customer service. Benefits Some of the benefits we offer our team are: Paid Time Off Paid Parental Leave Medical, dental, vision benefits 401K with company match Short- and Long-Term Disability Group Life Insurance Tuition reimbursement Professional development opportunities Business Casual work environment ProgenyHealth positively recruits people from diverse backgrounds, including individuals with disabilities - if you need an accommodation to interview, please contact us by email: ************************* All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
    $50k-82k yearly est. 28d ago
  • Supervisor, Care Management - LTSS

    Centene 4.5company rating

    Remote Mails Supervisor Job

    You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Qualified candidates must reside in the state of Arizona. Position Purpose: Supervises the care coordination team that serves long-term care members to promote quality and efficacy of care management delivery. Supervises day-to-day escalations and care management issues related to members or providers. Monitors and reviews long-term care management required documentation to maintain and ensure compliance with federal and state regulations and contractual agreements Assigns caseloads and work assignments to long-term care management team based on state requirements, care management staff experience, and member needs Works with long-term care senior management on escalated and complex care cases, and provides guidance to junior team members to address member concerns Educates and provides resources for long-term care management team on key initiatives and member outreach to facilitate on-going communication between care management team, members, and providers Evaluates long-term care management team performance and provides feedback regarding performance, goals, and career milestones Provides coaching and guidance to long-term care management team to improve member and provider experience and facilitate delivery of high-quality care Assists with onboarding, hiring, and training long-term care management team members Leads and champions change within scope of responsibility Performs other duties as assigned Complies with all policies and standards Education/Experience: Requires a Bachelor's degree and 4+ years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Pay Range: $73,800.00 - $132,700.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
    $73.8k-132.7k yearly 19h ago
  • Account Supervisor, Health Media

    MMC 4.1company rating

    Remote Mails Supervisor Job

    Hello! We're MMC - an integrated marketing and communications agency, composed of MMC and RXMOSAIC. But we are so much more than that. For 40 years, we've shattered sales records and glass ceilings; launched breakthroughs and broken barriers. We've fully taken flight since our launch as the first and only agency focused on marketing to women, and we continue rewriting the rules of communications for all audiences by being Artfully Disruptive. Our three practice areas - Consumer, Healthcare, & Corporate - are centered around a world-class creative offering that rivals the most celebrated of ad agencies. We wield our creativity with purpose: marrying it with unparalleled audience insights to ignite conversations for companies and brands. Digitally driven, we don't just stay ahead of the next curve in communications. We define it. That's why our client roster includes some of the world's biggest names, plus a cornucopia of determined challengers ready to take on the world. To learn more, please visit: HelloMMC.com. MMC is a part of the Omnicom Public Relations Group. THE ROLE: This is a hybrid role tied to our NYC headquarters. MMC offers a flexible hybrid work model encouraging collaboration in the office three days a week, while allowing remote work for two days. The Account Supervisor, Earned Media is a highly valued role primarily accountable for leading media relations strategies and efforts across our corporate practice. Ideal candidate will have blend of corporate communications, regulatory and consumer healthcare media expertise, strategic and creative prowess and be able to lead execution in major outreach moments. The person will also be responsible for monitoring and forecasting trends as they pertain to top clients in the spaces, and report those trends back to brands teams with ideas of how to include those insights into pitches and forward thinking ideas for clients. This is a hands-on role which not only sees you as a key member on the team, but also proactively identifying and honing story angles the media will gravitate to, developing independent client relationships and being part of the core account teams you're supporting. Your “never say die” attitude will earn you an important seat at the table upstream in program development so that all programs and story angles start with the elements and assets the media craves. You will work with other members of the media team, brand management teams, digital, creative, and partnerships, to help ideate and execute integrated, tactical program elements that include trend forecasting, media outreach, special events support, and strategy. YOUR DAY-TO-DAY: Client Service Excellence Act as healthcare media day-to-day counselor for high profile clients in the oncology, inflammation, cardiology, and biotech space. Support brand teams in all efforts pertaining to media relations, events, trends, and strategy by: Linking client priorities to industry trends and working with the account team to uncover a unique position for the client Developing pitches and obtaining placements for brand teams, fostering relationships with media to ensure earned media coverage for consumer health and lifestyle clients Researching and soft-sounding ideas for brand teams as needed ongoing meetings (e.g., lunches, coffees) in effort to develop relationships with media Functional Leadership & Management Identify go-to resources for trends and insights (e.g., websites), pop-culture news, breaking news, and industry news, and make recommendations to brand teams that are timely Create seamless partnerships with brand teams and other CEI disciplines (creative, digital, strategy, partnerships, etc.) to ensure integration of media teams with all functions Continually seek to evolve your knowledge business and competitors, vertical industry, media landscape, and emerging trends in consumer health behavior Growth Identify health/industry trends and media insights and suggest ideas that support client growth Working with the account teams to identify unique and new-age media opportunities for clients including participation at events and in podcasts or next-gen media opportunities Identify potential prospective clients and participate in new business opportunities for the agency WHAT WE ARE LOOKING FOR: 5+ years of experience in a media relations role, health media relations experience required Bachelor degree in relevant field; Advanced degree in relevant field a plus Proven track record of success securing coverage and building relationships within health and healthcare industry media Strong understanding of and experience in the relationship between traditional public relations and the use of current online/digital technology and social media Solid relationships and working knowledge of key online/offline media influencers/journalists Solid understanding of FDA rules and regulations, PDUFA experience a plus Backgrounding in executive positioning, ESG/DEI, thought leadership, investor relations and/or executive speaking opportunities a plus Have solid, established relationships with reporters in the healthcare space WHAT MMC OFFERS: Paid Holidays Vacation & Wellness Days Comprehensive health and wellness benefits Lifestyle Benefits Reimbursement Program (Fitness, Home Internet & Select Cell Phone Services) Savings program with company match Family Forming Benefit (paid parental leave) and Carrot Fertility (egg freezing, IVF benefits) Flexible work arrangements Professional learning and development opportunities Learning Development Fund Discount on Pet Insurance Commuter benefits …and so much more! The anticipated salary range for this position is ($75,000-$110,000). Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. MMC / RXMOSAIC is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status. Employees from diverse or underrepresented backgrounds are encouraged to apply.
    $75k-110k yearly 28d ago
  • Supervisor, Address Management - Open to Remote

    Cable One 4.9company rating

    Remote Mails Supervisor Job

    At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT. What you will do to contribute to the company's success: Conducts evaluation of existing business processes to identify and execute data improvement initiatives. Analyzes and tests current processes and systems to determine effectiveness and efficiency. Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business. Oversees process change implementation and testing, and reviews changes to ensure they result in measurable organizational improvements. Assists in the development and delivery of training programs or presentations communicating process revisions to the organization. Qualifications: Performs work under minimal supervision. Handles complex issues and problems, referring only the most complex issues to higher-level staff. Possesses comprehensive knowledge of subject matter specific to network Homes Passed data, billing, and Serviceability tools. Provides leadership, coaching, and/or mentoring to a subordinate group. Acts as a lead or first-level supervisor. Typically requires a bachelor's degree, 3 years in data analytics, and 1-2 years of Supervisor experience. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need and actively works to make their relationship with use seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Free services if you live within a servicing area Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment We're an Award-Winning Organization! Forbes' “America's Best Midsized Employers” 2021-2023 Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career. Individuals hired into DOT regulated positions must be able to meet and maintain the requirements under the Company's DOT program, including successfully complete and pass a road test examination, driver's record safety review, drug testing, DOT physical, and past employer safety performance history. In accordance with DOT policy, the Company retrieves driving records and randomly tests for illegal substances. #LI-MK1
    $48k-72k yearly est. 4d ago
  • Supervisor - Health Information Management

    Ochsner Health 4.5company rating

    Remote Mails Supervisor Job

    **We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate,** **and innovate. We believe** **that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.** **At Ochsner, whether you work with patients** **every day** **or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!** This job leads the daily operations of personnel and processes within the HIM Department in collaboration with the Department Manager, Director and ASST Vice-President of HIM. This job - HIM supervises, plans, and organizes functions of the department, including staffing, development/training, and assisting with budgeting processes. This job - HIM is responsible for supervising initiatives to improve processes, maximize efficiencies by evaluating and streamlining workflow processes, and maintaining high employee morale. This job assistss the HIM Management team in all functions relating to accurate, complete, and timely documentation, chart completion, electronic medical record initiatives, maintaining the integrity of the legal medical record, and management of the DNB process. The Supervisor will assist and/or provide system administration support for HIM Transcription, Electronic Medical Record, Chart Deficiency, and/or 3M Coding System. The Supervisor will also provide administrative support, to include; chart correction for the system, monitor and maintain the transcription platorm, assist with the upgrade of software, oversee data integrity initiatives, and prepare monthly statistical reports to support the operations of the HIM Department. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion. **Education** **Required** - Associate Degree from an accredited Health Information Management Program OR in leiu of required credentials, Associate's Degree with five years of progressive experience in a Health Management Department or related health care OR High School Diploma with 7 years experience in Health Information Management. **Work Experience** **Required** - 7 years experience in a HIM department or healthcare experience. **Certifications** **Preferred** - Current Basic Life Support (BLS) certification from the American Heart Association within 60 days of hire. Exceptions will be granted for those in fully remote status. **Knowledge Skills and Abilities (KSAs)** + Must have computer skills and dexterity required for data entry and retrieval of information. + Effective verbal and written communication skills and the ability to present information clearly and professionally. + Must be proficient with Windows-style applications, various software packages specific to role and keyboard. + Strong interpersonal skills. + Ability to anticipate issues that adversely impact the function of the HIM Department and use deductive reasoning skills to solve problems. + Excellent decision-making, delegating, and technical writing skills. + Demonstrated leadership skills. + Ability to foster an environment of teamwork, professionalism, customer satisfaction, high performance, and mutual respect of others. + Demonstrated ability to manage within a budget and to understand financial statements in order to make recommendation and institute changes. + Ability to work a flexible schedule, such as nights, evenings, weekends, holidays, extended shifts, etc. + Ability to work independently, under pressure to meet project deadlines. + Ability to work and remain calm in high pressure situations. **Job Duties** + Supervises and leads HIM staff in operational performance and coordinates daily workflow processes. + Supervises and coordinates HIM staff in all Human Resource, employee relations, and individual employee performance matters. + Monitors and maintains HIM queues, report, and systems to ensure quality and integrity of information and interfaces. + Develops, complies, and distributes reports. + Assists HIM management team, providers, and ancillary departments in all HIM areas. + Performs other day-to-day operational assignments. + Performs other job duties as assigned. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. **Physical and Environmental Demands** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized. Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity. Must be able to sit and stand for prolonged periods of time. Must be able to travel throughout and between facilities. Must be able to work a flexible work schedule (e.g. 24/7, weekend, holiday, etc.). Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. There is no occupational risk for exposure to communicable diseases Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. **Are you ready to make a difference? Apply Today!** **_Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website._** _Individuals who reside in and will work from the following areas are not eligible for remote work position_ _: Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New York, Washington,_ _and Washington D.C._ **_Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ************ (select option 1) or_** **_*******************_** **_. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications._** We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on any characteristic protected under applicable federal, state, or local law. These protections extend to applicants and all employment related decisions.
    $47k-60k yearly est. 56d ago
  • Supervisor, Integrated Care Management

    Sentara Healthcare 4.9company rating

    Remote Mails Supervisor Job

    City/State Richmond, VA Work Shift First (Days) Sentara Health Plans is hiring Supervisor, Integrated Care Management/RN for Behavioral Onsite Navigators- Remote in Richmond and Virginia Beach, VA! Status: Full-time, permanent position (40 hours) Standard working hours: 8am to 5pm EST, M-F Location: Remote in Richmond and Virginia Beach, VA. Will report to the facilities only as needed. Job Profile Summary: * Assumes responsibility, accountability and leadership for the daily operations including coordination of work, quality, and service. * First line supervisor in the Department of Medical Care Management for assigned site/function. Facilitates the work of assigned team members. * Provides a leadership role in ongoing case manager competency assessment, needs identification and educational offerings. * Provides educational services to the Medical Care Management staff. Participates in the work activities of assigned teams and provides case management services as needed. * Manage a team of 15 direct reports (Behavioral Onsite Navigators) Education: * Bachelors Degree in Nursing REQUIRED Certification/Licensure * Registered Nurse (RN) License (Compact or Virginia) preferred * For Integrated Care Management departments, specialty certification required within one year of eligibility (ACM, CCM, CCCTM or RN-BC). For other service lines, certification based on specialty area required within one year of eligibility. * BLS (if in a clinical setting). Preferred qualifications: * 3 years experience in Case Management REQUIRED * Supervisory experience preferred * Managed Care or Health Plan experience preferred * Behavioral Health experience preferred Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals. We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services-all to help our members improve their health. Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! To apply, please go to ********************** and use the following as your Keyword Search: JR-78079 Talroo - Nursing Care Coordination, Case Management, RN, Case Manager, Registered Nurse, BSN, Nursing, Managed Care, MCO, Health Plan, Virginia, Supervisor, Richmond, Virginia Beach, Behavioral Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development * Pet Insurance * Legal Resources Plan * Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $51k-65k yearly est. 21d ago
  • Supervisor, Field Service Battery

    Freudenberg Medical 4.3company rating

    Remote Mails Supervisor Job

    Working at Freudenberg: We will wow your world! Responsibilities: • Supervise and coordinate the activities of field service technicians to minimize customer downtime and ensure overall customer satisfaction. • Assist in the development and implementation of service department plans, including resource allocation, training, and capital investment. • Monitor and report on service claim time and costs, providing routine updates on KPIs and service team performance. • Support customer integration and commissioning of XALT systems, ensuring adherence to product guidelines and serving as a commissioning authority for new applications. • Conduct root cause investigations using XALT's 8D tools and methods, collaborating with cross-functional teams for technical expertise when necessary. • Define and disseminate customer preventative maintenance procedures. • Participate in the development of product documentation and the definition of service tools and equipment. • Support the regional service teams in areas such as Central Europe, Asia, and South America. Qualifications: • Knowledge of medium and heavy-duty truck markets and their propulsion systems (hybrid technology preferred). • Working knowledge of battery system technology and its interaction within the host application. • Experience with high-voltage systems and Li-ion batteries, preferred. • Proficiency in Windows, MS Office, and CAN (Vector) tools is highly desirable. • Hands-on skills to support troubleshooting of product electrical, mechanical, and software issues. • 5+ years of client facing experience related to trouble shooting battery performance and/or customer service. • 3+ years of experience working with customers in a field service and/or new product launch environment; educating customers on new product features and resolving issues. • Comfortable working at remote customer facilities as well as in a lab or machine shop environment. • Demonstrated leadership experience and working with remote teams and/or personnel. • Ability to travel anticipated at 20%-30% based on business need. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Freudenberg Battery Power Systems LLC
    $40k-59k yearly est. 2d ago
  • Call Center Operations Supervisor

    Amerisave Mortgage 4.3company rating

    Remote Mails Supervisor Job

    Description AmeriSave Mortgage has set the standard in online mortgage lending with over $130 billion in funded loan volume. As one of the top-rated, largest privately-owned online mortgage lenders in the nation, our mission is to deliver beneficial, responsible home lending solutions with unwavering integrity, dedication and excellence. Our employees are the driving force behind our success. We believe in the power of a dynamic and talented workforce and creating an environment where your contributions are not just recognized, they're celebrated. Your success is our success, and we are seeking skilled professionals who are ready to bring their A-game, exceed benchmarks and enhance the overall excellence of AmeriSave, while also growing and advancing their careers. At AmeriSave, we're one team with one shared dream - to be the best. Let's redefine excellence together! This is a full time (40 hrs/week) remote position. Schedule is either Tuesday - Saturday or Sunday - Thursday, 10am - 7pm EST. What we're looking for: AmeriSave Mortgage Corporation is seeking a Marketing Call Center Operations Supervisor who will be responsible for leading a team of 20-30 Client Support Specialists (CSS) to meet/exceed performance goals and compliance call quality goals. This will be achieved through timely supervision, coaching, and development of their direct reports, thus ensuring they have all the training, tools, and information required to generate high-quality transfers to Mortgage Bankers and achieve/exceed AmeriSave Compliance requirements. The supervisor must be able to consistently exhibit a positive attitude, motivate their team to perform, have excellent written and verbal communication skills and be committed to achieving predetermined goals while working within the framework of AmeriSave Mortgage (AMC). The supervisor will also be required to collaborate with our AMC Workforce Management Team (WFM), their peers and the AMC Leadership Team. What You'll Do: Identify qualified and highly motivated candidates to join our AMC Team Provide supervisory operational coverage during AMC hours of operation Resolve escalations, and escalate to next level in a timely manner when unable to resolve Strong attention to detail, and initiative to drive sales results Ability to work independently, multi-task, prioritize and function in a team environment Drive team performance and deliver on critical performance metrics including but not limited to productivity, efficiency, compliance, and quality Develop, review, educate and manage direct reports to deliver high levels of performance through timely developmental action plans and performance improvement plans Facilitate daily huddles, monthly team meetings and individual meetings with direct reports Implement and coach to AMC operational guidelines, policies, and procedures Deliver timely and accurate disciplinary corrective action to team members as required Complete all required training in a timely manner, and ensure all team members are scheduled to complete required training in a timely manner Daily Monitoring of all Performance Reporting, and provide timely feedback to direct reports Daily review and coaching of recorded calls Review and communication of any staffing updates to WFM (Adds/Removals/Adjustments) Consistently maintain communication with direct reports through Teams, Phone and Email Assist direct reports and peers with requests and inquires Provide subject matter expertise to direct reports and peers Meet/exceed predetermined performance goals Maintain accuracy of CSS timecards Performs other duties as required or assigned What You'll Need:Education High School Diploma, College Degree preferred Experience Minimum of 3 years of demonstrated leadership experience Minimum of 2 years of Sales experience Remote leadership experience Telemarketing/Sales Experience required Knowledge and Skills Requires extensive knowledge of Marketing Call Center Operations, our products and services AMC offers Strong knowledge of MS Office (PowerPoint, Excel, Word) to create presentations, create/update documents and spreadsheets containing formulas and formatting Must be able to effectively navigate and communicate information obtained from AMC internal systems Ability to apply knowledge and utilize that knowledge to resolve inquires Intermediate proficiency with Excel, Word, and PowerPoint Excellent presentation skills and persuasive skills Strong analytical skills and demonstrated problem-solving skills with a focus on continuous improvement **Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. ** Compensation: The hourly rate for this position is $25.00 per hour plus bonus. Benefits: · 401(k) · Dental insurance · Disability insurance · Employee discounts · Health insurance · Life insurance · Paid time off · 12 paid holidays per year · Paid training · Referral program · Vision insurance Supplemental pay types: · Bonus · Referral bonuses AmeriSave is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.California Consumer Privacy Act Disclosure Acknowledgment Employment Applicants, New Hires, and Employees Residing in California AmeriSave Mortgage Corporation's Privacy Policy Statement (“Policy”) can be reviewed here: ******************************** AmeriSave Mortgage Corporation's California Consumer Privacy Act (“CCPA”) Recruitment Disclosure can be reviewed here: ****************************************************** When AmeriSave's Human Resources Department makes future requests for personal information, the same Policy is applicable. By applying, you understand this acknowledgment covers current and future personal information requests. Y
    $25 hourly 49d ago
  • Supervisor, Travel Contact Center

    AAA Club Alliance 4.3company rating

    Remote Mails Supervisor Job

    AAA Club Alliance is seeking a Supervisor l, Travel Contact Center! This position will supervise Associates and oversees daily operations in a fast-paced 24/7 environment. The role provides direct supervision and development of all TCC Associates. Monitor, mentor, and support the Contact Center staff in all aspects of daily operations to ensure that all established production, service level, and business objectives are met or exceeded while providing superior customer service to AAA Members. Provide leadership, guidance, coaching, and development of Travel Contact Center Associates. Handle escalated travel issues and ensure delivery of extraordinary Member service, the achievement of Total Member Satisfaction, and other departmental goals. Maintain excellent relations with internal departments, travel vendors, and other business partners. **This is a work from home position, candidates must live within one of these territories to be considered: ·Connecticut ·Delaware ·Indiana ·Kentucky ·Maryland ·New Jersey Oklahoma ·Pennsylvania ·South Dakota ·West Virginia)** Work Schedule: 1st Shift, 9:30 a.m. - 6: p.m. Tue - Fri and 9:00 a.m. 4:00 p.m. on Saturdays. All hours are EST. Training Requirement: Training is paid and will take place virtually, Monday - Friday (9:00 a.m. - 5:30 p.m. EST) for the first 5-7 weeks. Must be able to attend ALL training. Work schedule will begin after training is completed. All training is paid. Why work for AAA Club Alliance? Fully remote/work from home. Computer equipment provided. Almost 4 weeks of Paid Time Off, plus 6 paid company holidays and 2 floating holidays. Paid Training (all virtual) Company-wide Career mobility opportunities What AAA can provide you: A starting rate of $20.62 - $30.00/hr. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as geographic location and experience. Medical, Dental, Vision and Prescription coverage 401(k) plan with company match up to 7% FREE AAA Premier Membership. FREE Life Insurance. Auto repair, travel, and merchandise discount Tuition reimbursement Disability Insurance Supplemental Insurances Pet Insurance Legal Insurance and so much more! MAJOR JOB FUNCTIONS, DUTIES AND RESPONSIBILITIES (List in order of importance) Identify training and development needs among the staff and work with the department Manager and Trainer to ensure those needs are addressed. In conjunction with Human Resources and Department Manager, conduct interviewing, hiring, and administer any disciplinary actions with Associates, up to and including termination. Coach and provide regular feedback that is instrumental in developing the Contact Center Associates' travel knowledge as well as sales, customer service, technical, and phone skills. Real-time oversight of the TCC operation to ensure efficient use of resources and address opportunities to improve performance to ensure prompt service and avoid delays in servicing Member communications (phone, web chat, leads, etc.). Use sound business judgment to resolve service or operational issues. Keep the department Manager informed of outstanding departmental issues and team performance. Monitor and interpret call volume and staffing reports to plan for adequate staffing needs in advance. Analyze agents' monthly reports to ensure departmental quality, production, and all TCC/Organizational performance goals are achieved. Assist Contact Center Associates and leadership team in resolving travel issues and complex travel requests. Work with the department Manager to ensure effective and efficient communication and implementation of service procedures to provide exceptional service to Members. Ensure that Department of Transportation, PCI, auditing, and other travel accounting policies and procedures are followed. Work with vendor representatives to ensure prompt resolution to Member complaints and any booking issues. Ensure prompt Member First resolution to meet/exceed Member expectations and organizational business goals. Supervise use of ACA platforms to ensure the prompt, accurate, and professional response to all Member contact points (phone, e-mail, chat, etc.). Ability to serve on internal committees and contribute on projects as needed. Other duties as assigned. JOB REQUIREMENTS/QUALIFICATIONS (Education/Training, Experience and Certifications) High school diploma or equivalent. 4 years of experience in travel sales and service and/or 2 years of supervisory experience in a fast-paced contact center or travel operation, preferred. Achievement of Certified Travel Agent (CTA) within 2 years. KNOWLEDGE SKILLS AND ABILITIES (Those necessary for competent performance of the job) In depth knowledge of Apollo or other GDS, Leisure Shopper, Viewpoint, and scripting applications. Effective working knowledge of Windows-based computer applications. Ability to effectively interact with Associates and Members in a professional manner. Possess analytical and problem-solving skills to provide the necessary guidance and assistance to Contact Center Associates. Effective organizational, interpersonal, and communication (oral and written) skills to enable accurate completion of reports as well as communications to Members, vendors, staff and internal departments. Ability to flex work schedule based upon the needs of the business, including working weekends, evenings, weather events, holidays, and cover “on-call” hours. Working knowledge of auditing and travel accounting policies and procedures. Demonstrated ability to handle Human Resources issues of a sensitive nature, including terminations. Demonstrated ability to train and coach frontline Associates to achieve departmental quality, production, and all departmental/Organizational performance goals. In depth knowledge of ACA Systems and the supervisory reporting functions is preferred. #LI-Remote #US ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Customer Service
    $20.6-30 hourly 6d ago
  • Senior Concept Outsource Supervisor - Diablo IV | Albany, NY or Irvine, CA

    Blizzard Entertainment 4.6company rating

    Remote Mails Supervisor Job

    Team Name: Job Title:Senior Concept Outsource Supervisor - Diablo IV | Albany, NY or Irvine, CARequisition ID:R025129Job Description: Your Mission At Blizzard Entertainment, we are passionate about creating immersive and visually stunning worlds. As a Senior Concept Outsource Supervisor you will help to run our external and internal communications, ensuring everything runs smoothly, helping to build and strengthen communication and relationships with our external partners. You will craft briefs, manage planning documents, tweak incoming assets as well as provide timely, precise and constructive feedback to our external partners to ensure their work is consistently on target helping to ensure the gothic universe of Sanctuary. In this role you need a deep understanding and experience in concept design, a cunning eye for detail, excellent illustration skills and a deep understanding of color theory, values, form, shape language and silhouette. Collaboration is at the heart of our team; we value inclusivity, empathy, and professional growth. If you are a thoughtful and collaborative individual who thrives in a team-oriented environment, we believe you could be an excellent fit for us. Join us and help shape our future! This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Albany, NY or Irvine, CA. However, we understand each person's circumstances may be unique and will work with you to explore other possible options, including remote work arrangements. Responsibilities: Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities: Manage communication, provide feedback to artists, and help maintain a strong creative relationship between external and internal art teams. Generate detailed documentation including style guides, creative briefs, and reference images to support external vendors. Owning the quality control over incoming assets for the Diablo IV world. Coordinate with the outsource manager to schedule and track incoming assets. Collaborating with Leads and Art Directors on a shared vision for the Seasonal and Expansion work. Work with Production to ensure quality work is delivered according to a release schedule. Minimum Requirements Experience 5+ years of experience demonstrated ability working as a Concept Artist in game development Shipped AAA PC or console title(s) Experience working with 3D modeling teams Knowledge & Skills Highly proficient as a concept artist in a game development setting. Experience with a variety of 2D Digital Drawing and Painting Software Programs (Photoshop, Procreate, Sketchbook, or similar). Experience with 3D digital art creation software (Blender, Maya, or similar). Highly organized and able to manage multiple initiatives at once. Excellent illustration skills and deep understanding of color theory, values, form, shape language and silhouette. A strong grasp on practical design grounded in a dark Arthurian realistic world while pushing the boundaries of various levels of fantasy. Portfolio demonstrating relevant skills. Only online work submissions, please. (e.g. website, blog or online album). Extra Points You have an exceptional understanding of the world around you, and a keen eye towards developing alluring and captivating concepts that draw the player in. Passion for diverse creative influences, including games, movies, and animation Your Platform Best known for iconic video game universes including Warcraft , Overwatch , Diablo , and StarCraft , Blizzard Entertainment, Inc. (****************** a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry's most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net , Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty , World of Warcraft , Overwatch , Diablo , Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World' - we've got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; 401(k) with Company match, tuition reimbursement, charitable donation matching; Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting *************************************** In the U.S., the standard base pay range for this role is $80,800.00 - $149,400.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.
    $80.8k-149.4k yearly 36d ago
  • Assistant Supervisor -HIMS Remote

    Mayo Clinic Health System 4.8company rating

    Remote Mails Supervisor Job

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights * Medical: Multiple plan options. * Dental: Delta Dental or reimbursement account for flexible coverage. * Vision: Affordable plan with national network. * Pre-Tax Savings: HSA and FSAs for eligible expenses. * Retirement: Competitive retirement package to secure your future. Responsibilities Provides oversight of daily operations and staff within the work unit to support the institution and departmental directives. Possesses excellent interpersonal and communication skills and sound problem-solving skills. Supports continuous improvement efforts and quality improvement techniques. Suggests enhancements to workflow, productivity, shift changes and daily operations. Assists with statistical data for providers and leadership. May attend meetings on site or remotely as necessary with physicians, colleagues and allied health personnel. Performs other duties as assigned. This Position is 100% Remote can work from anywhere within the United States Visa sponsorship is not available for this position; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps. We value your interest in the role and look forward to hearing back from you. Qualifications High school graduate or equivalent required. Minimum of two years of health information experience required. Assistant Supervisors that work within HIMS Operations are required to have an Associate degree in a health care field or business with the required experience. In Documentation Services, experience with dictation, computer and transcription equipment is required. Excellent written and oral communication skills to include listening skills, Ability to multi-task and prioritize, Positive and proactive thinking. Excellent customer service skills. Applicable AHIMA, HIMSS, AHDI, CHDS and RHDS credentials preferred. RHIT or RHIA certification preferred. Preferred qualifications Prior experience in HIMS Prior training experience RHIT or RHIA credentialed Exemption Status Nonexempt Compensation Detail $51,417.60 - $75,088 / year. Education, experience and tenure may be considered along with internal equity when job offers are extended. Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details Monday - Friday 8-4:30pm CST Weekend Schedule Schedule to be determined by coverage needs with occasional weekends and holidays based on business need. International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Laura Percival
    $51.4k-75.1k yearly 5d ago

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