Customer Service Representative Jobs At Maximus

Description & Requirements Maximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. This position is a Remote - Work at Home, Customer Service position. However, you must be able to physically pick up your equipment at our office located at Eagan, MN. (Must reside within 75 miles of our Maximus Eagan, MN location) In this position, you will be supporting survivors of natural disaster. The FEMA team strives to be available to help those in need requiring us to have flexibility. This position will require you to have availability to work an eight (8) hour shift, 5 days per week anytime between the hours of 6:30AM-2:30AM EST (including weekends *This is a Temporary Position* Essential Duties and Responsibilities: - Collect information from customers and clients - Enter data into the central database - Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry - Review data for deficiencies or errors, correct any incompatibilities if possible and check output - Retrieve data as requested - Maintain and update the database system as necessary Respond to incoming calls, and make occasional outbound calls regarding Federal Emergency Management Agency (FEMA) - Utilize standard technology such as computer, telephone, email, and web browser to complete work tasks - Complete basic call-related input in computer terminal to phone inquiries - Responds to all inquiries consistent with confidentiality and privacy policies and refers callers to alternate sources when appropriate - Attention to detail, ability to multitask is required - Meet Quality Assurance (QA) and other key performance metrics - Track and document all inquiries using the applicable systems - Maintain updated knowledge of the Contact Center performance requirements as well as corporate and project policies and procedures - Work closely with the Supervisor(s) in resolving difficult and complex consumer interactions Minimum Requirements: - High School Diploma or GED required - At least six (6) months of customer service/secretarial/telemarketing experience required - Ability to pass a federal background check - Ability to comply with moderate computer usage including MS Office applications - Ability to work nights and weekends, as well as overtime and/or holidays as needed - Experience with and/or ability to use call center telephony equipment - Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks - Must be US Citizen per client requirements - Must reside in Contiguous US - Call center experience preferred, but not required Home Office Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source - All equipment will be provided by Maximus (computer and headset) but must be picked up in our physical office located at Eagan, MN prior to your start date. Minimum Requirements - High School Diploma or GED required - At least six (6) months of customer service/secretarial/telemarketing experience required - Ability to speak and read English clearly, professionally, and fluently - Ability to type a minimum of 20 WPM (words per minute) - Ability to comply with moderate computer usage - Ability to work nights and weekends, as well as overtime and/or holidays as needed - Experience with and/or ability to use call center telephony equipment #FEMA #FEMACSR #CSR #CustomerServiceRep EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 17.75 Maximum Salary $ 17.75

Join our team as a Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our migrant farmworkers. We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. What We Offer $16.97-$20.79/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff. Update patient demographic information in the Electronic Medical Record (EMR). Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability. Ensure that all newly enrolled mail-order patients have been completely and successfully signed up. Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill. Complete third-party rebilling process, including contacting insurance companies for authorization. May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed. Perform other duties as assigned. Qualifications: High School Diploma or General Education Diploma (GED) One year's experience in customer service, billing, cashier, and/or data entry is preferred Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates diversity. We are committed to equal-opportunity employment. Contact us at [email protected] to learn more about this opportunity!

Join our team as a Pharmacy Call Center Agent at our Central Fill Pharmacy in Yakima, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our migrant farmworkers. We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, " WE are Yakima - WE are Family " and " YVFWC - And then we grew ," for a glimpse into our dedication to our communities, health, and families. What We Offer $16.97-$20.79/hour DOE with the ability to go higher for highly experienced candidates Additional pay for your bilingual skills! 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine Profit sharing & 403(b) retirement plan available Generous PTO, 8 paid holidays, and much more! What You'll Do: Handle incoming and outgoing non-professional level phone inquiries and transfer calls to appropriate staff. Update patient demographic information in the Electronic Medical Record (EMR). Respond to inquiries and provide information such as business hours, delivery services, price information, prescription status, and/or refill availability. Ensure that all newly enrolled mail-order patients have been completely and successfully signed up. Actively promotes and educates patients on all pharmacy services, including the mail order process and auto-refill. Complete third-party rebilling process, including contacting insurance companies for authorization. May perform Lead duties by acting as a liaison between staff and the direct supervisor. Manages breaks, lunches, sick calls and overtime. Provides insights to leaders regarding the skill level and performance of the employees. Responsible for providing training to new employees and existing staff when needed. Performs quality audits as directed. Perform other duties as assigned. Qualifications: High School Diploma or General Education Diploma (GED) One year's experience in customer service, billing, cashier, and/or data entry is preferred Pharmacy Assistant state registration within 60 days of employment Bilingual (English/Spanish) required at a level 9 Knowledge of medical billing and terminology preferred Effective communication and customer relations skills, conflict resolution abilities, and teamwork proficiency Adaptability in a fast-paced environment, multitasking capabilities, attention to detail, and basic 10-key proficiency Basic proficiency with Microsoft Outlook, Word, Excel, and PowerPoint Drug testing: This position requires testing for controlled substances before employment and you will also be subject to further testing throughout employment. Our Mission Statement “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.” Our mission celebrates diversity. We are committed to equal-opportunity employment. Contact us at [email protected] to learn more about this opportunity!

Wound Care Specialist (RN) - Wound-East Shore Center Part-time, 24 hours per week, hourly position Hired individual will be asked to choose an additional location including West Shore, Carlisle, Hanover, or Lititz Travel on a voluntary basis only Work Schedule: Monday - Friday, 7:30am - 4:00pm No weekends or holidays 3 years of hospital experience preferred Onsite parking, positive collegial atmosphere, involved leadership team Responsibilities: Participates in continuous learning within the specialty. Demonstrates a passion for developing others, enthusiastically and expertly precepts students, graduate nurses and new hires. Analyzes clinical and behavioral situations, identifying learning opportunities to improve patient care practices. Regularly seeks feedback on performance and applies continuous professional improvement. Supports continuous learning in the clinical area by sharing research, materials from professional organizations, presenting on the unit, supporting journal clubs, etc. Demonstrates a passion for developing self and others, enthusiastically and expertly precepts students, graduate nurses, new staff, medical students and residents. Supports continuous learning in the clinical area by sharing research, materials from professional organizations within the department and with other health care personnel. Conducts in-services and formal lectures for nursing units and other members of the Health care team. Contributes to the professional development of the unit base skin care committee by participation in clinical development of the unit representatives. Identifies opportunities for clinical quality as well as workplace improvement. Applies evidence-based practice aspect of professional practice. Participates in product evaluation for ostomy and skin care needs for the health system to ensure cost effective quality patient care. Applies the Nursing process within the framework of Relationship Based Care to create a healing environment. Formulates goal and a plan of care for applicable patients that involves the patient as a partner and considers the individual needs of the patient in a holistic manner. Practices solid communication skills and is able to articulate and translate the patient's condition to other care providers negotiate and make recommendations for changes in patient care. Communicates the plan of care to the nursing staff, physicians, patient and family, and other members of the health care team as applicable. Documentation of patient care and plan of care is complete and promotes communication between caregivers. Builds and mends relationships among colleagues within the framework of a healthy workplace. Role models keen cultural awareness including preventing and addressing horizontal violence and impairment. Maintains a conscious balance between work and personal life through prioritization and delegation of responsibilities. Serves as a role model of professional nursing practice by serving as a recognized leader in clinical expertise, teacher, specialized resource nurse, and /or evidence-based practice in the nursing care of patients with alterations in skin integrity, wounds, ostomies, fistulas and /or incontinence. Consistently gives appropriate feedback to all members of the healthcare team and participates in the peer review process. Promotes change that enhances the quality of patient care of applicable patients within the WOCN department and the Nursing department at large. Serves on Teams and leads successful teams as a part of daily. Demonstrates highly developed clinical assessment and analytical skill within the context of Relationship Based Care. Actively participates in shared governance at department level and serves on or acts as a resource to hospital-wide councils Demonstrates critical thinking in the identification of clinical, social, safety, psychological and spiritual issues for the patient within an episode of care. Maintains ongoing follow-up evaluation for appropriate ostomy and/or skin care patients with needs after discharge from the hospital to provide for continuity of care. Incorporates national professional organizations (NPUAP) and (WOCN) as well as business unit and health system's goals to improve patient quality, safety and satisfaction in daily work. Creates a caring and compassionate patient focused experience by building healing relationships with patient and their families as well colleagues. Demonstrates critical thinking in the identification of clinical, social, safety, psychological and spiritual issues for the patient within an episode of care. Maintains ongoing follow-up evaluation for appropriate ostomy and/or skin care patients with needs after discharge from the hospital to provide for continuity of care. Incorporates national professional organizations (NPUAP) and (WOCN) as well as business unit and health system's goals to improve patient quality, safety and satisfaction in daily work. Creates a caring and compassionate patient focused experience by building healing relationships with patient and their families as well colleagues. Serves as a role model of professional nursing practice by serving as a recognized leader in clinical expertise, teacher, specialized resource nurse, and /or evidence-based practice in the nursing care of patients with alterations in skin integrity, wounds, ostomies, fistulas and /or incontinence. Consistently gives appropriate feedback to all members of the healthcare team and participates in the peer review process. Promotes change that enhances the quality of patient care of applicable patients within the WOCN department and the Nursing department at large. Serves on Teams and leads successful teams as a part of daily. Demonstrates highly developed clinical assessment and analytical skill within the context of Relationship Based Care. Actively participates in shared governance at department level and serves on or acts as a resource to hospital-wide councils Builds and mends relationships among colleagues within the framework of a healthy workplace. Role models keen cultural awareness including preventing and addressing horizontal violence and impairment. Maintains a conscious balance between work and personal life through prioritization and delegation of responsibilities. Applies the Nursing process within the framework of Relationship Based Care to create a healing environment. Formulates goal and a plan of care for applicable patients that involves the patient as a partner and considers the individual needs of the patient in a holistic manner. Practices solid communication skills and is able to articulate and translate the patient's condition to other care providers negotiate and make recommendations for changes in patient care. Communicates the plan of care to the nursing staff, physicians, patient and family, and other members of the health care team as applicable. Documentation of patient care and plan of care is complete and promotes communication between caregivers. Demonstrates a passion for developing self and others, enthusiastically and expertly precepts students, graduate nurses, new staff, medical students and residents. Supports continuous learning in the clinical area by sharing research, materials from professional organizations within the department and with other health care personnel. Conducts in-services and formal lectures for nursing units and other members of the Health care team. Contributes to the professional development of the unit base skin care committee by participation in clinical development of the unit representatives. Identifies opportunities for clinical quality as well as workplace improvement. Applies evidence-based practice aspect of professional practice. Participates in product evaluation for ostomy and skin care needs for the health system to ensure cost effective quality patient care. Participates in continuous learning within the specialty. Demonstrates a passion for developing others, enthusiastically and expertly precepts students, graduate nurses and new hires. Analyzes clinical and behavioral situations, identifying learning opportunities to improve patient care practices. Regularly seeks feedback on performance and applies continuous professional improvement. Supports continuous learning in the clinical area by sharing research, materials from professional organizations, presenting on the unit, supporting journal clubs, etc. Minimum of 2 years nursing experience Licensure, Certifications, and Clearances: Current licensure as a Registered Nurse in practicing state or eligible for (Pennsylvania) State Board Licensure. Certification in Wound Care preferred. CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. Special Skills and Abilities Required. Exemplary clinical judgment with critical thinking, analytical and problem-solving abilities required. Ability to establish and maintain positive, caring relationships with executives, managers, physician, non-physician providers. Ability to work productively and effectively within a complex environment and handle multiple and changing priorities. Current licensure in practicing state as a Registered Professional Nurse license or eligible for State Board Licensure. UPMC accepted national Wound and Ostomy certification preferred. Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) Registered Nurse (RN) Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal *Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state. UPMC is an Equal Opportunity Employer/Disability/Veteran

Are you passionate about serving others and looking for a career with purpose? Join Christian Healthcare Ministries (CHM) as a Member Support Representative-the "front line" of our ministry. This entry-level role is perfect for someone who thrives on connecting with people, solving problems, and offering spiritual encouragement. You'll assist our members through phone and email, addressing general inquiries, verifying information, and supporting them in meaningful ways, including the opportunity to pray with and minister to them. What We Offer Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training Essential Job Functions In this role, you'll: Engage with members via phone and email, prioritizing timely and accurate responses. Verify and update member information as needed. Provide recommendations and suggestions to prospective members. Address and escalate member concerns to management when necessary. Clearly and concisely communicate guidelines and information. Offer emotional support and spiritual encouragement, including prayer. Collaborate with team members to ensure a seamless member experience. Maintain professionalism while embodying CHM's mission, vision, and values. What You Bring Education: High school diploma or equivalent. Technical Skills: Proficiency with PCs, Microsoft Office, and routine office equipment. Communication: Strong verbal and written skills with active listening abilities. Customer Focus: Empathy, patience, and a commitment to exceptional service. Organization: Ability to multitask, manage workloads, and solve problems effectively. Schedule 9:00 AM to 5:00 PM, Monday through Friday. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

Job DescriptionDescriptionWhat You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports department operations as needed. Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. QualificationsEducation High School Equivalent / GED (Required) Work Experience 1+ years related experience as a Secretary/Receptionist (Preferred) and Customer service experience preferably in the medical field. (Required) Knowledge, Skills, & Abilities Typing skills – 30 wpm. (Required proficiency) Excellent verbal/communication skills. (Required proficiency) Detail oriented. (Required proficiency) Basic computer knowledge. (Required proficiency) ICD9 coding and medical terminology. (Preferred proficiency) Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements 10%

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: fight hard to win, take personal responsibility, be optimistic and have fun, grow and learn and be a team player. EōS Fitness is looking for a Fitness Services Representative who will focus on our personal training packages for all our members. The ideal candidate must have the desire to become a proficient user of systems, possess excellent customer service skills, as well as the ability to multi-task in a fast-paced, and demanding work environment. EōS Fitness is expanding our team and implementing this new role to support all our current and future members! This person will report to our Membership Agreement Manager and will be based out of our office in Phoenix, Arizona. Department: Operations Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Deliver high quality customer service to all our members. Answering and assisting with all member phone calls and emails. Assist the members with any billing questions or inquiries they may have. Support members with canceling their PT sessions when needed. Handle all customer feedback and partner with aligning departments. Process orders and collect payments. Submit FMX tickets needed to successfully perform duties on the job. Qualifications: Prior call center experience or strong interest in the fitness industry is a plus. Minimum of 2 years Customer Service. Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors. Excellent relationship building and influencing skills with people at all levels and in all functions. Excellent MS Office skills, particularly Excel Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills. Must live in the Phoenix, Arizona area. And, of course, someone who embraces our Core Values! Requirements: Must be able to train for a minimum of two weeks in our Gilbert office location. Must have reliable transportation. Must be able to work a consistent schedule of five days between Monday and Saturday weekly. Must successfully pass background check. Ability to work in gym office; review, revise, create club paperwork; communicate with employees, members, and the public. Ability to access and operate company computer systems including preparing documents, enter data into computer system, read reports from a computer data base or email system. Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Competitive pay plus vacation, holiday, and sick pay. Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered! Employee referral program. 401(k) + Company matching! Compensation: $18.00 - $22.00 hourly, based on previous experience Job Type: Full-Time, Non-Exempt EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

Emergency Service Specialist III (EMT-P) Hours / Shift: Full-Time Responds to life safety emergencies, providing rescue, pre-hospital medical care, fire prevention/protection, and suppression. Provides pre-hospital care in accordance with State Department of Health EMS Regulations and department protocols. Job Duties: Responds to emergency calls, providing scene stabilization, rescue, patient care, and suppresion Provides pre-hospital care to level of training as Paramedic, guides and directs all on-scene patient care Assists in the assessment of the patient in order to promote optimal levels throughout pre-hospital care. May operate ambulance and other department vehicles Responsible for initial scene assessment, stabilization, and mitigation of injury and damage Qualifications: Education: Completion of fire training Licensure: Paramedic license in the state of practice (Oklahoma). Valid driver's license, good driving record that is insurable Certifications: National Registry of Emergency Medical Technicians as Paramedic. PR certification. Advanced Cardiac Life Support Key Mercy Benefits: Health/Dental/Vision available after day one. Contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA. Paid parental leave for new parents. 401k with employer match starting day one. PTO accrual starts day one and includes a day for volunteering. Competitive salary. EEO/AA/Minorities/Females/Disabled/Veterans

Responsible for accurate and timely preparation, submission, and follow-up of claims to third party carriers, intermediaries, and patients. To facilitate payment of patient accounts in order to maintain positive cash flow. Answers inquiries on a timely basis according to hospital procedures. Minimum Education § Associate's Degree in a business or related field or equivalent experience. Minimum Work Experience § 2 years of patient accounting experience required including one year of electronic billing systems experience. § Experience with medical posting, billing and/or patient account service and problem resolution. Required Skills, Knowledge, and Abilities § Knowledge of hospital billing practices. § Knowledge of healthcare payors, the Fair Debt Collections Practices Act, and electronic remittance processing. § Strong customer service skills. § Excellent attention to detail. § Able to work independently as well as collaborate and share information with team members. § Strong verbal and written communication skills. § Medical terminology knowledge. § Knowledge in Excel, Word and Outlook. § Demonstrated moderate knowledge of Basic Computer Skills. Pay Range: $17.46 - $25.91 #PM24 PIf3637c17eb13-26***********7

About Us: Since 1976, Harbour has been synonymous with luxury outdoor furniture. Born in Australia and now based in the US, we're a global leader in luxury outdoor design. Provide excellent customer service and customer experience via live chat, email and phone. Handle customer inquiries and complaints, provide appropriate solutions within the expected timeline and follow up to ensure resolution Listen attentively to questions and concerns Interacting directly with the customer to get information on: Install timeline/details White Glove VS In Box Delivery Discerning customer expectations Work along with the Sales Team to set appropriate customer expectations Create cases for Claims- routing after approval Suggest products and services to clients based on their requests and needs Work with internal departments to resolve issues Report customer feedback and website issues to improve customer experience Stay up to date with new products and feature launches Review pending orders and specific customer request to ensure excellent customer service and customer experience Keep accurate and complete records of customer interactions and complaints Go the extra mile to ensure customer satisfaction Qualifications: 1+ years of Customer Service experience

Associate Billing Representative ClerkJOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML United States Dallas CBO Billing Regular Full-time 1 USD $18.00/Hr. USD $22.00/Hr. 38967 SCA Health Job Description Overview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care. As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge: We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business. We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care. We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients. We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines. The new SCA Health represents who we are today and where we are going-and the growing career opportunities for YOU. Responsibilities ** The work schedule will be Monday - Friday with hours anywhere between 9am - 8pm EST / 8am - 7pm CST / 6am - 5pm PST ** The Associate Billing Representative Clerk takes coded patient visits and enters the charges into the systems, submits the claim to the insurance company, and works on rejections they may receive with our A/R collections team. The medical biller position works in the revenue cycle department at our regional business office and works closely with our collections team. Pull information from the system and enter the charges, make any adjustments, utilize internal databases, optimize the codes and submit the claim electronically or by paper Prepares and completes claims for commercial insurance companies, third party organizations and/or government or self-payers Complete billing rejections and make corrections as needed Follow up on pending claims and work them to resolution Review the variance report and identify and report any trends found Consistently achieve defined metrics Qualifications Required: High school diploma or GED Minimum one-year medical billing experience Thorough understanding of medical terminology and medical coding Thorough understanding of Commercial, Medicare and Worker's Compensation insurances Working knowledge of MS Office including Word, Outlook, and Excel Preferred: Associate Degree, diploma, or certificate in medical billing & coding, healthcare management, or related program Two or more years of medical billing experience Prior experience with HST helpful but not required Prior experience in Cerner and Epic systems is Preferred USD $18.00/Hr. USD $22.00/Hr. PIcbd0b86a06d0-26***********9

DEPARTMENT: 18411 - Service Excellence WORK TYPE: Full Time WORK SCHEDULE: Variable ABOUT NCH NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care. NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan. Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more. JOB SUMMARY Guest Experience Associate is a highly visibly position that provides outstanding service to all guests (patients, caregivers, staff, volunteers, vendors) that require a higher level of accommodative care. The guest experience is a critical component to building positive, long-term relationships with grateful guests who are a strategic asset to the healthcare system. Grateful guests play a key role in contributing to positive word-of-mouth, communication, and patient referrals, as well as philanthropic prospects. Together, with input from internal and external partners, the team will strive to continuously improve the guest experience through innovative thinking and best practices. In this highly visible role, which is located inside the hospital & Emergency Department lobbies and the Naples Business Center, the Guest Experience Associate will network to expand the NCH brand and develop superior client relationships. The Guest Experience Associate will be responsible for managing a comprehensive guest experience from initial point of contact through formal hand off. This position works independently; however, has strong relationships with Public Safety, Patient Relations, Nursing leadership, Spiritual Care, Environmental Services, Food Service, IT, Bed Board, and other resources. ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. · Establishes excellent working relationships with Philanthropy (specifically Medical Diplomat team), Administration, Public Safety, Patient Relations, Nursing Directors and/or Charge Nurses, Billing, Medical Records, Admitting, Bed Board, Transportation, Spiritual Care. · Although primarily works independently, is able to make sound decisions to accommodate the guest's needs. · Has a strong comprehension of the patient grievance protocol, has a calm disposition, and is able to follow grievance procedures in a timely manner. · Recognize potential donors and know when to involve Philanthropy or Medical Diplomat team members providing all facts to-date to the Philanthropy representative. · Serve the needs of patients and caregivers, identifying potential ways to enhance the experience of patients. This may involve collaborating with the Concierge team members. · Facilitating, anticipating, and coordinating patient referrals, travel accommodations. This may involve collaborating with the Concierge team members. · Recommends local restaurants, attractions, and shopping experiences to guests. · In alignment with the NCH No Violence Policy, the Guest Experience Associate is the first impression area for all guests and the Guest Experience Associate is the first service line to ensure that NCH is meeting the safety of our patients, guests, staff, vendors, and volunteers. Guest Experience Associates facilitate background checks on every guest, every day to ensure hospital safety from the terrorist watch list to sexual predator list. · Monitor visitor controls and complies with the service-related visitation policy during non-visitation hours. This includes opt-out, Marchman, Baker, Suicide, and Prisoner patients; Guest Experience Associates are responsible for inspecting this information, declining visitation, and communicating to guests that no visitors are allowed without violating HIPAA. · In accordance with the Lost and Found policy, the Guest Experience Associate shall collect items from all nursing units that fall under said policy. The Guest Experience Associate is solely responsible for providing Public Safety items of high dollar value; Public Safety will be addressed in the manner outlined in Policy. The Guest Experience Associate will appropriately identify all other valuable, log, contact owner (if known), send out certified letter (if address known), store items in Lost & Found storage, and coordinate pickup of valuables with owner. The Guest Experience Associate will follow the Lost & Found Policy. · Coordinate Spiritual Care for patients and/or caregivers, as needed. · Provide transportation assistance to customers to facilitate mobility within our facility. May include transport via wheelchair. · Sanitize wheelchairs and public, high-contact areas wearing appropriate PPE. Verifies that wheelchairs meet safety regulations; submits those in need of repair. · Greet customers and provide appropriate verbal assistance, guidance and way finding. Serve as a reference source regarding visiting hours, directions, package delivery, general admitting and hospital policies & general information. · Be well versed in online translation system; this is a daily communication tool for Guest Experience Associates. · Follow the mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the customer. · Provides support to management and departments to provide seamless service. · Responds to customer service needs of patients and visitors. · Communicates both effectively verbally and in writing. · Communicates regularly with the Guest Relations team to continually provide consistent and improved practices for improved customer experiences. · Concierge will role model all appropriate actions and behaviors to the volunteer concierge assistants, including teens, reporting any opportunities to the Supervisor/Manager. · Demonstrates a high level of professionalism in personal and professional relationships that enhances Service Excellence at the NCH Healthcare System; strives to increase patient satisfaction. · Ensure appearance and personal conduct are always professional. · Perform all responsibilities as assigned and use sound judgment in completing tasks. EDUCATION, EXPERIENCE AND QUALIFICATIONS · Minimum of High School or GED required. · Minimum of 1 year of experience in a similar role. · Comfortable working with leadership and high-profile positions · Excellent time management and organizational skills. · Exceptional interpersonal and communication skills. · Able to monitor and assess concurrent situations and visitors. · Physical ability to stand, walk, and/or sit for extended periods of time and to transport patients via wheelchair. · Need to be familiar with hospital terminology or willing to learn. · Intermediate computer knowledge: Uses Microsoft Word, Outlook, and Windows. Need to be familiar with Epic, Green Security, Computer Camera or willing to learn. · Able to use multiple database programs at one time. · Able to work independently to resolve moderate to complex matters, and work as a team with internal and external departments.

Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. Verifies eligibility for procedures or tests from various health care institutions Reviews and audits billing discrepancy reports and researches errors for resolution Maintains accurate and timely records, logs, charges, files, and other related information as required Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff Prepares special reports or spreadsheets for physicians as requested Complies with established departmental policies, procedures and objectives Complies with all health and safety regulations and requirements Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors Performs other duties as required. Requirements: Education/Skills High School Diploma or GED Proficient in software and computer systems Knowledgeable of business office terminology / procedures Ability to multi task and work under stressful situation Effective written and verbal communication skills Experience 1+ year of customer service experience required Experience with medical office terminology preferred Licenses, Registrations, or Certifications None Work Type: Full Time #J-18808-Ljbffr

Job Description Why The Kensington Falls Church? Because Our Promise is to love and care for your family as we do our own…and this extends to our team members too! Become part of a community that’s driven by its unique core values: a Love for Seniors, Respect for Each Other, Passion for Excellence, and a Spirit to Serve. Partner with us to find your path, grow your purpose, and expect the unexpected: deeper connections, better opportunities, and a stronger sense of belonging. Salary: $22-$28/hr Schedule: Sunday-Thursday Benefits (starting at 32 hrs/week): A community where you’re treated like family! Competitive salary Health, Dental & Vision Insurance PTO Overtime Complimentary meals and uniforms Career growth and paid training opportunities Employee Assistance Program Employee Referral Bonus Summary: The Memory Care Activities Professional shall assist the Director of Memory Care in the development, organization, and coordination of available community and area resources to provide a high quality program of activities in the Memory Care neighborhood. The program will be designed to meet, in accordance with the resident assessment, the interests and the physical, mental, and psychosocial well-being of each resident in the Memory Care neighborhood. Duties and Responsibilities: Coordinates the planning, development, and implementation of activities which are specifically designed to enrich the lives of the Memory Care residents. Develops the monthly Memory Care activities calendar. Supervises the training, development, and performance of the activities assistants assigned to work in the Memory Care neighborhood. Provides input into the performance evaluations for these team members. Contributes to residents’ care planning by participating in assessment, developing service plan goals and approaches, and maintaining progress notes. Develops and leads one-on-one and group activities. Prepares rooms, equipment, supplies prior to each activity and cleans up after each activity. Encourages resident and family participation in activities. Transports residents to and from activities as needed. Completes appropriate documentation such as daily attendance records, historical monthly activities calendars, precautions list, and transportation logs. Establishes and maintains effective working relationships within the Memory Care department and with other departments of the community. Cooperates with other departments in meeting the needs of the residents. Assists with monthly newsletters and family communications as needed. Coordinates the preparation of monthly bulletin boards and seasonal decorations. Assists the Director of Memory Care in evaluating a) effectiveness of activities programs, b) individual needs, and c) participation levels of each resident. Attends resident/family council meetings as appropriate and proactively encourages and supports resident’s rights. Administers an effective volunteer program in the Memory Care neighborhood. Attends training courses and participates in other professional development activities as required. Knowledge and Skill: Must be able to clearly and proficiently communicate with people of all ages, while maintaining an energetic and positive attitude. Ability to work effectively within a team based environment. Strong time management and organizational skills. Must have excellent computer skills, including; Word, Excel, Outlook, Power Point, and Property Management System. Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports, business correspondence, procedure manuals. Qualifications: Must be able to clearly and proficiently communicate with people of all ages and abilities, displaying consideration of their rights and sensitivities, while maintaining an energetic, positive attitude. Must be able to read and write English, and follow verbal and written instructions. Must maintain a clean and well-groomed appearance and follow the dress code as outlined in the employee handbook. Ability to work flexible hours including weekends and evenings. Be in good health, and physically and mentally capable of performing assigned tasks. Demonstrates freedom from pulmonary tuberculosis by a health screening performed by a physician prior to employment. Must be cleared in a criminal background check administered in the state of Virginia. Minimum two (2) years of experience in a similar position in senior living or home care. Associates’ Degree from an accredited college or university required. Bachelor’s Degree preferred. Certification as a Therapeutic Recreation Specialists or as an Activities Professional by a recognized accrediting body is preferred. Must have and maintain a valid driver license. Mental and Physical Requirements: Requires ability to stand and walk short and long distances for extended periods of time. Requires sitting, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms above, below, and at shoulder length. While performing the duties of this job, the team member is regularly required to talk and hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. The team member frequently lifts and/or moves up to 25 pounds. Must be able to push a minimum of 200 pounds and be able to push such weight a minimum distance of 200 feet. May be necessary to assist in the evacuation of residents during an emergency. Ability to remain calm and positive in stressful situations.

Overview: The Surgical Technologist, Service Rep is an allied health professional who is an integral part of the team of medical practitioners providing surgical care and applicable instrumentation to a variety of patient populations. Functions under the supervision of the manager or registered nurse to ensure that the operating room environment is safe, that instrumentation and equipment function properly, and that the operative procedure is conducted under conditions that maximize patient safety. Applies sterile and aseptic technique that combines the knowledge of human anatomy, surgical procedures, and implementation of tools and technologies to facilitate a physician's performance of invasive therapeutic and diagnostic procedures. Department Description: • Sign-On Bonus and/or Relocation Incentive available for select positions • Competitive Benefits Package • Tuition Reimbursement • Public Service Loan Forgiveness • Free Onsite Parking • Professional Development Opportunities Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit **************** EOE Licensure: Certified Surgical Technologist Required Education: High School Diploma or Equivalent Required - And Graduate Surgical Technology Required - Or Military - Surgical Technology Required Experience: 6 Months Clinical - Surgical Technologist Required - And 1 Year Sterile Processing Preferred

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers. Job Description On the New Member Enrollment Sales team, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. You’ll help guide our members through their financial journey to find the best solutions that meet their needs like debt resolution and personal or home loans. With exceptional on-the-job training, continuous education, and a variety of growth opportunities, we empower you to grow a career you love on a team that’s driving our mission forward. Work from home/hybrid: We’re proudly offering work from home options for candidates located in the Dallas, TX metro areas. This role requires employees to have high speed internet/fiber broadband connection. Start Date: June 30th, 2025 Shift(s): Tuesday-Saturday or Sunday-Thursday Hours: 8-hour shift between the hours of 8:00am-8:00pm (CST) Total Compensation: $65,000 to $100,000+ annually + bonus + benefits. This information represents the expected on-target earnings for this role broken down into an hourly base pay plus uncapped commissions. What you’ll do: Receive and contact warm leads daily through an outbound auto-dialer. Prior experience with high volume 70-100+ dials is a plus Follow a consultative selling approach while showing empathy, educating the potential member on the benefits of our debt resolution program, overcoming objections, and closing the sale in 1-2 calls Complete application, pull credit, and gather documents while collaborating with underwriting teams to facilitate a quick and smooth enrollment process Consistently meet and/or exceed sales goals and performance metrics Establish and maintain a high level of customer satisfaction Qualifications What you’ll bring: 1 year or more of successful call center sales experience High school diploma or equivalent Experience making outbound calls to warm leads Strong understanding of a consultative sales process and a successful track record of exceeding sales goals The ability to think and move quickly while taking an empathetic approach to helping our members Effectively manage your schedule and lead database to ensure metrics and goals are met Competitiveness and the drive to achieve weekly and monthly sales goals Additional Information Achieve well-being with: Achieve well-being with: Hybrid and remote work opportunities for certain roles 401 (k) with employer match Medical, dental, and vision with HSA and FSA options Competitive vacation and sick time off, as well as dedicated volunteer days Access to wellness support through Employee Assistance Program, physical and mental health wellness programs. Up to $5,250 paid back to you on eligible education expenses Pet care discounts for your furry family members Financial support in times of hardship with our Achieve Care Fund A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups Join Achieve, change the future. At Achieve, we’re changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 2,500 employees in mainly hybrid jobs with some remote opportunities available for certain roles across the United States with hubs in Arizona, California, and Texas. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first. Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader. #LI-HM1 #LI-Remote

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers. Job Description On the New Member Enrollment Sales team, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. You’ll help guide our members through their financial journey to find the best solutions that meet their needs like debt resolution and personal or home loans. With exceptional on-the-job training, continuous education, and a variety of growth opportunities, we empower you to grow a career you love on a team that’s driving our mission forward. Work from home/hybrid: We are proudly offering hybrid options in the Phoenix, AZ metro market. This role requires employees to have high speed internet/fiber broadband connection. Start Date: June 30th, 2025 Shift(s): Tuesday-Saturday or Sunday-Thursday Hours: 8-hour shifts between the hours of 5:00am-8:00pm (MST) Total Compensation: $65,000 to $100,000+ annually + bonus + benefits. This information represents the expected on-target earnings for this role broken down into an hourly base pay plus uncapped commissions. What you’ll do: Receive and contact warm leads daily through an outbound auto-dialer. Prior experience with high volume 70-100+ dials is a plus Follow a consultative selling approach while showing empathy, educating the potential member on the benefits of our debt resolution program, overcoming objections, and closing the sale in 1-2 calls Complete application, pull credit, and gather documents while collaborating with underwriting teams to facilitate a quick and smooth enrollment process Consistently meet and/or exceed sales goals and performance metrics Establish and maintain a high level of customer satisfaction Qualifications What you’ll bring: 1 year or more of successful call center sales experience High school diploma or equivalent Experience making outbound calls to warm leads Strong understanding of a consultative sales process and a successful track record of exceeding sales goals The ability to think and move quickly while taking an empathetic approach to helping our members Effectively manage your schedule and lead database to ensure metrics and goals are met Competitiveness and the drive to achieve weekly and monthly sales goals Additional Information Achieve well-being with: Achieve well-being with: Hybrid and remote work opportunities for certain roles 401 (k) with employer match Medical, dental, and vision with HSA and FSA options Competitive vacation and sick time off, as well as dedicated volunteer days Access to wellness support through Employee Assistance Program, physical and mental health wellness programs. Up to $5,250 paid back to you on eligible education expenses Pet care discounts for your furry family members Financial support in times of hardship with our Achieve Care Fund A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups Join Achieve, change the future. At Achieve, we’re changing millions of lives. From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 2,500 employees in mainly hybrid jobs with some remote opportunities available for certain roles across the United States with hubs in Arizona, California, and Texas. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first. Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader. #LI-HM1 #LI-Hybrid

Job Description JOB DEFINITION: The Clinical Services Specialist I will provide community-based therapeutic intervention for individuals who are experiencing substance use or co-occurring disorders, and will provide community-based substance use disorder treatment services using evidence-based, trauma-informed, and person-centered practices involved in Medication Assisted Treatment. EDUCATIONAL REQUIREMENTS: Master's level education in social work or related field required (i.e., MSW or MHC). Application for and maintenance of highest-level professional licensure upon eligibility required. License or limited permit to practice (i.e., LMSW, MHC-LP, LCSW, LMHC) is preferred. EXPERIENCE REQUIRED: One to three years' experience with substance use disorders is required; experience providing care in a community setting is preferred. Knowledge of substance use disorder prevention, treatment and referral is a must. DUTIES AND RESPONSIBILITIES: Conduct clinical visits in a community environment to assess safety and explore readiness for and motivation related to Medication Assisted Treatment for substance use and co-occurring disorders. Conduct a comprehensive assessment and the LOCATDR determination in order to determine the most appropriate level of care for substance use disorders and generate appropriate referrals. Partners with clients to create and update treatment plans that are reflective of individual choices and preferences and promote appropriate expectations of behavioral health treatment. Use Evidence-Based Practices, standardized screening tools and clinical judgement to assess for risk to self, others or property as the result of behavioral health concerns and to deliver mobile clinical substance use services in the home and community. Establishes and maintains appropriate and timely clinical case records, including but not limited to: treatment plans, treatment plan reviews, progress notes, coordination of care activities, documenting appropriate therapeutic interventions with each client to the Agency, funding, licensing and billing authorities. Regularly assess progress in treatment and strengthen client understanding of resources for discharge planning and termination processes. Implements appropriate crisis intervention and stabilization services when needed to prevent or manage decomposition and maintain safe community living. Assist clients in understanding the importance of cooperation with fee and insurance responsibilities, and resolution of psychological and financial obstacles to payment. Utilizes and understands the value of supervision to increase practice skills, promote improved services for clients, and preserve accountability to the Agency. Supervise graduate and undergraduate students when assigned, incorporating the needs of the client being served, the Agency, the education of the student and the University. Participate in data collection and reporting as needed. Act as a liaison between the Agency and the community it serves; represent the agency and promote its programs in a professional and knowledgeable manner at various community events, trainings, and forums as needed. Participate in clinical team meetings and support additional team members, including peer specialists. Complete trainings as required or requested by the agency or governing entities. Perform any other support and follow up functions appropriate to the role and scope of a Social Worker in accordance with Agency standards. Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress Complete QI Training during onboarding and participate in QI refresher training as needed. Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results. Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines. Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees. Other duties as assigned. BENEFITS: We offer an attractive and competitive benefits package for full time employees which includes but not limited to: Medical Dental Vision $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit Flexible Spending Account 403(b) retirement plan Long Term and Short Term Disability Legal Plan Dependent Care Expense Account Life Insurance/Supplemental Life Insurance Pet Insurance HRA Training programs including a Mentorship program Employees may be eligible for Federal/Public Student Loan Forgiveness Career growth and Promotional opportunities Employee Perks and Discounts to Broadway shows and more 5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more. ___________________________________________________________________ If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at ************. ___________________________________________________________________ CN Guidance & Counseling Services , inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row. Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives. Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference. It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.

This position serves as the patient advocate, providing a message of compassion and fulfilling the mission of Pella Regional Health Center; communicating, educating and defining the cost and payment process to benefit those who depend on us now and in the future. Minimum knowledge, skills, and abilities: Critical thinking skills required to effectively perform the duties as outlined in this job description. Minimum of 2 year degree in healthcare related field or accounting preferred with experience in healthcare and/or insurance substituted for a degree Experience in a health care setting in an insurance/billing/collections/coding role Knowledge of insurance benefits Knowledge of CPT and ICD-10 codes preferred Knowledge of billing processes for clinic and hospital settings Ability to articulate clearly and to communicate in an understandable manner Ability to read and communicate effectively in English Basic mathematical skills Strong computer skills with ability to learn specific computer systems Positive, appropriate customer service skills Able to work effectively as a leader and member of a team. #INDSP Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.