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Maxwell Locke Ritter Jobs

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  • Customer Service Representative

    Tata Consultancy Services 4.3company rating

    San Antonio, TX Job

    As a Customer Service Representative, you'll work within defined guidelines, to facilitate service conversations on a product set. In this role, you will make a difference to our members as you collect requirements and respond with relevant solutions through client defined parameters. What you'll do: · Provide operational support to members with their product Review accounts and processes transactions that may require action. · Identify and confirm the member's immediate request(s) and works to resolve issues. · Maintain a high level of member satisfaction and demonstrate commitment to quality through member interactions. · Identify and handle existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. · Follow written risk and compliance policies and procedures for business activities. What you have: · High School Diploma OR GED · Ability to communicate clearly and professionally with members by phone to process banking requests and provide information based on set procedures · Strong interpersonal and communication skills · Ability to prioritize and multi-task while navigating through multiple business applications · Successful completion of a job-related assessment is required Salary Range: $35,000 - $42,000 per year #LI-SS3
    $35k-42k yearly 9d ago
  • Pearl Facilities HVAC Supervisor-Commercial

    Pearl Real Estate Company 3.6company rating

    San Antonio, TX Job

    Job Description Our vision is that Pearl is the pioneering Plazamaker of North America through creating places and experiences to cultivate human connectedness. Every person who joins our organization is invited to join us in pursuing this vision and making Pearl the place to be. As Pearl continues to grow and expand our offerings, Pearl is expecting growth in people living, working and enjoying all that is available in the neighborhood. Our team will add services to our portfolio in pursuit of the continued innovation and the service level that is associated with Pearl. While recognizing this growth, we will continue to focus on sustainability by providing solutions that can transform San Antonio and the commercial real estate industry. Summary/Objective In partnership with the Facilities Manager, the Facilities Technician Supervisor (Commercial HVAC) will lead a team and establish a quality driven HVAC service option with superior customer service that shows up powerfully across the Pearl neighborhood. Serving as the subject matter expert, this role will provide hands on support and guidance on service tickets or elevate service for both Pearl and operator HVAC equipment. Accountable to maintain and repair all types of large, analog and digitally controlled, HVAC systems including, but not limited to centrifugal and reciprocating chilled water systems (up to 300 tons), air cooled chillers, water source geothermal heat pumps and all ancillary equipment, including pumps and variable Speed Drives (VFD’s). Maintain and provide for the safe condition and operation of all HVAC systems in company facilities. Essential Functions Leadership and Training Consistently model and reinforce Pearl’s safety culture Evaluate and coach associates on business metrics and performance goals Identify technical training Mentor, supervise and assist in training the commercial HVAC Service staff to ensure technologies, tools and materials are up to date and provide each customer with quality workmanship Partner with the scheduling team to ensure efficient scheduling of the HVAC Service staff Technical Repairs Diagnose and repair malfunctions in various types of heating and air conditioning systems, including chillers, boilers, large split systems and rooftop equipment. Repair, replace or calibrate controls, thermostats, switches, fuses and electrical wiring. Wire and connect motors, compressors, temperature controls and humidity sensors according to wiring schematics. Maintain refrigerant dispensing records to meet federal EPA requirements. Receive and complete work orders in a timely and efficient manner. Maintain accurate records on material and labor used. Detect needed repairs on equipment following established inspection procedures. Respond to emergency calls as needed. Perform general cleaning/maintenance tasks necessary to keep vehicles, equipment, and tools in clean operable condition. Program and operate computer-based energy management systems to control energy use in facilities. Equipment Assessment Maintain preventative maintenance schedules and procedures for all HVAC equipment including filters, belts and coil cleaning Ensure safety and technical specifications are met by associates and subcontractors Budget Management Proposals Assist Facilities Manager with energy conservation surveys to realize the most efficient and cost-effective use of HVAC energy Required Education and Experience Texas air conditioning and refrigeration contractor license -TCEQ Minimum 3 years leader/supervisor experience in the Commercial HVAC trade Accurately diagnose problems with Commercial HVAC systems, formulate solutions and communicate them to team members and customers Proficient in reading “various” schematics (ie “mechanical”)
    $28k-38k yearly est. 21d ago
  • Performance Marketing Manager

    Salt 3.8company rating

    Remote or Austin, TX Job

    🚀 Performance Marketing Manager | Global Online Growth | Austin 📅 Full-Time | Global Marketing Team Global cashback platform is looking for a Performance Marketing Manager ready to drive acquisition and retention strategies across multiple regions. You'll be joining a high-impact Global Online Marketing team where your expertise will help shape media strategy, manage cross-channel campaigns, and optimize performance across web and app-based platforms. This is your opportunity to work across diverse markets, collaborate with regional stakeholders, and make a global impact. 🎯 What You'll Be Doing: Lead the performance of paid online marketing campaigns (Meta, Google, TikTok, and network campaigns). Develop localized strategies with in-market teams - from campaign planning to creative execution. Analyze campaign and product data to uncover growth opportunities. Plan and manage budgets with a focus on maximizing ROI. Apply a growth-hacking mindset to experiment and innovate across channels. 🧠 What You'll Bring: 5+ years of hands-on experience managing paid media for web and app products. Strong command of Meta Ads, Google Ads, TikTok Ads, and affiliate networks. Experience with tools like Google Analytics, Google Search Console, Branch.io or Appsflyer. Strategic thinker with a data-driven approach to performance optimization. Self-starter who thrives in fast-paced, cross-cultural environments. Excellent communication and stakeholder management skills. 🌍 Why Join? Be part of a high-growth global business at the forefront of digital commerce. Work with passionate teams across international markets. Enjoy flexibility with remote work and the energy of regular collaboration in Austin. Interested in joining this exciting journey? Let's connect - apply now or reach out to the SALT team for more info!
    $73k-115k yearly est. 4d ago
  • Document Management Specialist

    First Point Group 3.9company rating

    Houston, TX Job

    Actively looking for a Documentation Management Support Specialist for a major Oil & Gas client in Houston, TX. Documentation Management Support Duration: 12 months (contract-to-possible perm) Hybrid Work Schedule Job Summary: In this position, you will deliver document management support, which includes receiving, processing, distributing, retrieving, and maintaining documents and records within the project's Enterprise Content Management System (ECMS) in line with company policies. You will assist in gathering information to facilitate project activities, address inquiries from internal and external stakeholders, conduct quality checks and audits, and manage project closeout tasks. Your keen attention to detail and commitment to data accuracy will be essential for ensuring compliance with document and records management procedures. The ideal candidate will demonstrate a strong attention to detail to ensure compliance, the ability to adjust priorities based on direction, and the initiative to make decisions within a well-defined framework. This position allows for part-time telework as per our global telework policy, requiring at least three days of in-person attendance weekly at the designated office or project site. Weekly schedules will be coordinated between the individual and their supervisor, in consultation with project or functional leadership. Major Responsibilities: Deliver document and records management services in accordance with established policies and procedures. Support projects utilizing Enterprise Content Management Systems (ECMS), such as Aconex. Regularly engage with various project personnel to resolve questions, issues, or actions. Assist in reviewing data entry accuracy for assigned tasks through daily, weekly, and monthly quality checks. Help project team members with inquiries related to document numbering, workflows, electronic/digital signatures, legibility, and more. Compile information needed to support project activities. Generate reports using standard office automation tools like MS Excel or Word. Update desktop work instructions, plans, and procedures. Education and Experience Requirements: 2-4 years of relevant experience in document, records, or information management. Experience in the EPC industry is preferred. Intermediate to advanced proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel. Required Knowledge, Skills, and Abilities: Familiarity with ECMS, particularly with strong configuration management capabilities; Aconex experience is preferred. Excellent verbal and written communication skills. Strong inclination toward automation and a desire to learn. Strong analytical skills to identify issues and develop effective solutions. Good interpersonal skills for daily user support. Ability to prioritize tasks and flexibility to handle multiple responsibilities in a dynamic environment. Capability to work independently with minimal supervision in a challenging and fast-paced setting.
    $55k-69k yearly est. 6d ago
  • Sustainability & Low Carbon Transition Advisory Associate

    BBVA 4.8company rating

    Houston, TX Job

    Sustainability & Low Carbon Transition Advisory is part of the Global Advisory team inside the Investment Banking & Finance Area at BBVA CIB. We aspire to make one of the Strategic Priorities of the BBVA Group a reality: to help our client's transition to a more sustainable future. The team provides clients specific actions and tailor-made advisory and financing services to help accelerate their transition to a sustainable future (with a particular emphasis on the transition towards a low carbon economy). As part of the Global team, the candidate will bring the sustainability expertise of the bank in the dialogue with clients. List Major/Essential Job Duties: Understanding and development of financial modeling tools Manipulation of financial models to project financial statements and key credit metrics Preparation of various marketing materials for client pitches Maintenance and improvement of analytical tools and templates Oral and written presentations for client marketing and internal purposes Interaction with other teams within the BBVA Group Client meeting participation when practical Relationship Management: Support the senior managers with the origination and successful closing of new business opportunities, mainly investment banking, global markets and ESG/Green product solutions, based on deep client segment expertise and strategic dialogue, in coordination with the CIB coverage and product partners Support the offering of a comprehensive market and financial advisory service to the clients, delivering tailored made investment banking ideas and recommendations Provide sustainability expertise to the Client Coverage team (SIX) and other lines of business Collaborate with existing clients to deepen their engagement with sustainable finance products and services Participate in committees of the business unit Advisory roles: Participate as team member in the execution team for advisory mandates Help innovate and develop new sustainable financial products and services, and advisory to meet the evolving needs of clients and segments within the US Support the managers of the team with the client interactions and presentations/materials needed based on the different services offered to BBVA clients, in several sectors such as: Low Carbon & Cleantech Financial Advisory - path to bankability, capital structuring, low carbon strategies, economic and technical guidance Sustainability Business Development Advisory - low carbon energy & sustainability roadmap, asset prioritization and investment strategies Sustainable Finance Advisory Facilitator of strategic partnerships and market access including offtakers and investors Sustainability reporting implementation / ESG ratings Other solutions Skills: Proactivity to get things done Interested in supporting the development of a strategic dialogue with clients on decarbonization technologies and specific financial solutions to clients Understanding of ESG trends, concepts, regulation, reporting initiatives and banking products including sustainable finance alternatives Ability to participate in projects from different teams involving different areas Proven analytical skills Requirements: Bachelor's degree in Business, Economics, Accounting, Finance, Math or Engineering or similar grade Over 3 years of professional experience in Cleantech and/or ESG for the financial sector (incl. M&A, project finance, capital markets, asset management), Sustainability in Strategy Consulting firms, Sustainability department in corporates, M&A, Due Diligence and Corporate Finance, or niche consultancy firms with a strong focus on low carbon transition Previous experience with financial models is a plus All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our Houston Office, the expected base salary ranges from $100,000 to $120,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions
    $100k-120k yearly 8d ago
  • Office Administrative Assistant

    Texas Exchange Bank 4.5company rating

    Fort Worth, TX Job

    Texas Exchange Bank (TEB), owned by the multi-billion dollar family office of the founder of Q Investments, is looking for a bright, eager, and dedicated individual to join its bank office in downtown Fort Worth. The ideal candidate will have a desire to develop both their analytical and operational skills. The company always has a variety of projects to handle in an array of disciplines, which keeps the work fast paced and ever changing. This position will be exposed to business issues, special projects, and general office administration. Responsibilities may include: Operational functions Researching and developing new ideas, projects, policies and procedures Administrative details Facilitating compliance-related communications Marketing tasks The successful candidate will: Bachelor's degree with a minimum 3.0 GPA 5+ years of professional experience with related administrative, operations or project management in a fast-paced environment Be able to commit to the position for at least two years Be able to work around the company's typical office hours (8 a.m. - 6 p.m. Monday-Friday) Receive up to 10% over current compensation depending on qualifications About the Q Family Office Established in 1994, the Q Family Office is an organization that combines an almost 30-year history with a deep entrepreneurial spirit. The family office currently includes a manager of a $500 million hedge fund/private investment firm, a $3 billion bank, a $400 million real estate investment firm, and $275 million charitable foundation. If you are interested in applying for this position, please submit your information to: http://www.talentarchitects.com/careers/?jobid=C**********%29LSVUPBri It is the policy of Texas Exchange Bank SSB to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation) national origin, age, disability, genetic information, or any other characteristic protected by law. (***********************
    $30k-36k yearly est. 6d ago
  • Paralegal

    Rosenblatt Law Firm 4.2company rating

    San Antonio, TX Job

    Salary: We invite you to become an integral part of the Litigation team at Rosenblatt Law Firm (RLF) by applying for the Litigation Paralegal position. In this crucial role, you will provide essential administrative and legal support to our Litigation Attorneys, with a focus on preparing, organizing, and managing legal documents. The ideal candidate will showcase exceptional organizational skills, strong attention to detail, and excellent written and verbal communication abilities. Your capacity to work independently and collaboratively within a team is crucial. As a Litigation Paralegal at RLF, you will play a vital role in ensuring the smooth and efficient operation of legal matters, making significant contributions to the success of client matters through diligent document management and proactive administrative support. Duties/Responsibilities: Case Preparation: Assist attorneys in preparing for litigation by conducting legal research and gathering and organizing relevant documents. Drafting and Filing: Draft, proofread, and format legal documents such as pleadings, motions, briefs, and discovery. Document Management: Manage and organize large volumes of documents, including electronically stored information (ESI), exhibits, and other case-related materials. This may involve creating and maintaining document databases, coordinating document production, and ensuring compliance with relevant legal requirements. Legal Research: Conduct thorough research on legal issues, case law, statutes, and regulations relevant to the litigation matter. This may involve using legal research databases, analyzing precedents, and summarizing findings for attorneys. Discovery Assistance: Assist with the discovery process by drafting and responding to discovery requests, coordinating document production and review, preparing deposition summaries, and organizing and managing deposition transcripts and exhibits. Trial Preparation: Assist attorneys in preparing for trial by organizing and maintaining trial exhibits, coordinating with witnesses, and helping prepare trial binders and other trial-related materials. Case Management: Manage deadlines, court filings, and the overall case calendar. This includes monitoring and ensuring compliance with court rules and procedures, tracking key dates, and assisting with the preparation of court filings and submissions. Communication and Coordination: Facilitating communication and coordination between attorneys, clients, opposing counsel, and court personnel. This may involve scheduling meetings, depositions, and court appearances, and maintaining regular communication to ensure all parties are informed about case developments. Administrative Support: Provide general administrative support to the legal team, such as scheduling appointments, managing calendars, and organizing travel arrangements. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks. Ability to function well in a high-paced and, at times, stressful environment. Proficient with Microsoft Office Suite. Education and Experience: Bachelors degree and/or paralegal certification Paralegal degree or certificate Minimum 5 years of experience as a litigation paralegal with a proven track record of handling complex cases. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to lift and move up to 20 lbs. This job description is intended to provide a general overview of the responsibilities and qualifications for the position of Litigation Paralegal II. Actual job duties may vary based on the specific needs of the legal department.
    $39k-61k yearly est. 15d ago
  • Product Engineer I

    Source One Technical Solutions 4.3company rating

    Houston, TX Job

    Source One Technical Solutions is seeking a Product Engineer with 1-10 years experience in an engineering or scientific R&D or manufacturing environment and a Masters or PhD in Biomedical Engineering for an exciting long-term consulting opportunity with a global medical device manufacturing company. Job Title: Product Engineer I (Contractor) Location: Houston, TX The contract duration is initially 24 months with possible extension 40 hours/week, Mon-Fri onsite $45.65 per hour / W2 NO sponsorship or C2C Job Description: Work with Cataract and Vitreoretinal R&D groups on development projects resulting in achieving R&D's project goals. Tasks include supplier evaluation/qualification, component qualification, managing prototype builds, assuring assembly process is developed and documented, assure BOM's are entered and maintained correctly, assure product costs are accurate and rolled, conduct Production Readiness Review. Support Product transfer projects either into or out of plant. Identify and qualify alternate materials and/or components for either risk mitigation or because of obsolescence. Maintain adequate supply of purchased components through contact with Procurement and the Suppliers. Qualify tooling and equipment as required to assure capacity. Address any component or product quality issue assigned, determining root cause and completing corrective action. Address any requests from other departments related to BOM's and components. Manage product labeling. Identify and qualify Cost Improvements. Requirements: Communicates clearly. Speaks/writes English. Works well with others. Has leadership capability and is self starter. Ability to learn and retain many complex processes quickly. Focuses on detail/quality. Experience writing technical protocols/reports. Ability to use MS Word/Excel/PowerPoint/Project. Root cause analysis experience to determining cause of issues. Experience in Medical Device industry Manufacturing / Design / Quality Engineering fields preferred. 1-10 years experience in an engineering or scientific R&D or manufacturing environment preferred. Masters or PhD in Biomedical Engineering
    $45.7 hourly 5d ago
  • Tax Administrator

    ABIP CPAs & Advisors 4.0company rating

    Houston, TX Job

    At ABIP, our mission is to help our clients accomplish their goals by providing a wide variety of quality services. This is a blended role where part of the job is supporting the partners and managers in general administration as well as supporting the tax department and associates in tax administration. As a Tax Assistant, you will provide administrative support to the tax department in addition to assisting with client services and performing tax-related work. ABIP is seeking a hardworking team player who knows what it takes to help meet deadlines and exceed client expectations-even during the busiest of times. Prior public accounting tax administration work is required for this role. Responsibilities Analyze, maintain, and regularly disperse monthly project due date lists Follow up meetings and confirmation with managers that tasks are addressed by due dates Review and distribution of tax documents to staff based on workloads Releasing authorization filing forms, confirming acceptances, notifying managers of rejections and following up for resubmitting, and updating information in tracking program Monitoring staff and managers' workflows to ensure work is not stale Receiving, entering, and posting invoices as returns are processed as well as semi-monthly Active participant in team meetings and activities Communication with clients via email and phone calls Special projects and reports as requested Provide backup support to Administrative Assistant with assembling tax returns and reports Assist with rotational schedule and overflow calls for Receptionist, as required Perform various other administrative tasks for the office as required Education Associate degree desired Experience Prior experience providing administrative support to a public accounting firm's Tax Department Skills/Abilities Proficiency with Microsoft Excel, Word, PM, CCH Demonstrated documentation, project management, organizational skills, and attention to detail Ability to balance multiple client projects and other responsibilities Professional demeanor and strong communication skills, both written and oral Ability to interact and communicate effectively with all levels of engagement management and client personnel Able to work independently as required
    $59k-79k yearly est. 6d ago
  • EUC Desktop support

    Tata Consultancy Services 4.3company rating

    Dallas, TX Job

    Proficiency in English Excellent communication skills, handling customers and matching the pace Windows 10 Administrator, MECM Image management & deployment Understanding of EUC role, Filed services Must have a good experience in Image Management Expertise with System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), Software Distribution & Hardware/Software Inventories. Expertise in maintaining and troubleshooting the Windows (client and server) operating system. Strong knowledge of Windows10 (client) operating systems. Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. Experience with managing iOS, Windows & Android devices in a Global environment.
    $54k-70k yearly est. 6d ago
  • Structural Project Manager

    Baird, Hampton & Brown 4.7company rating

    Fort Worth, TX Job

    At Baird, Hampton & Brown, our mission is building partners through creative, sustainable engineering solutions, and honest, long-term relationships. With over 30 years in the business, we understand that a solid foundation is necessary in every aspect of what we do. We support our team members in pursuing excellence in their fields and balancing their lives. We serve our clients with integrity, communication, and involvement at every stage.As a team member, you can trust BHB to champion our core values, which leads to healthy, mutually beneficial relationships as well as services of the highest caliber. We are currently seeking a full-time, exempt Structural Project Manager in the Fort Worth office for a variety of market sectors including commercial, education, healthcare, industrial, historical, and hospitality. As a mid-level leader, you will balance mentorship and client needs, overseeing the full project scope from planning through construction administration. You will manage a multi-level team, empowering them to take ownership of work and processes while guiding their growth within a project. Using strong communication skills, you will build positive client relationships collaborating with other departments to reach company goals. In this role you can expect to perform the following tasks.This is not an exhaustive list: Manage structural engineering projects from design development through construction administration while balancing priorities, budgets, quality, and scheduled deadlines. Deliver profitable projects by adhering to budgets and schedules, identifying deviations, managing resources effectively, and promptly completing tasks. Develop and maintain quality control processes, encouraging total quality management principles, fostering continuous improvement activities, and mitigating risks. Forge and drive professional relationships with clients, architects, consultants, general contractors and internal engineering departments. Collaborate to create solutions to challenges. Establish and maintain consistent communication, taking ownership over the project and process. Collaborate with internal departments such as Marketing to identify and pursue business development opportunities, securing a pipeline of work. Facilitate seamless operations by liaising with additional support departments, participating in and driving recruiting processes, ensuring proper billing procedures, and fostering positive employee relations. Provide guidance and mentorship to engineers in the early stages of their career development. Maintain a balance between driving performance and empowering their professional growth. Create and implement training opportunities and provide coaching to bridge skill gaps. We require: Degree in Civil Engineering or Architectural Engineering with an emphasis in Structural Engineering from an ABET-accredited program. Professional Engineer (PE) or Structural Engineer (SE) license At least 5 years' experience working in a Structural Engineer role in the consulting industry. At least 2 years' experience leading a team as a Project Manager. Intermediate proficiency in Revit, AutoCAD, and Microsoft Office. Well versed with Federal, State, and Local regulatory and permitting requirements. Excellent interpersonal & communication skills - Connections are a critical part of how we work. Physical Demands This position is primarily sedentary with long periods of sitting, but occasional walking and lifting up to 25lbs may occur. Occasional bending, squatting, climbing, crawling and reaching overhead may also occur on site visits. Additionally, extensive computer usage is required daily. Position Type and Schedule This is a full-time, exempt position, with an expectation to work 40 hours per week. BHB offers flexible scheduling options, including five 8-hour days or four 9-hour days with a half day on Friday morning. While the start and end times of the workday can be adjusted, employees are expected to establish and maintain a consistent schedule which must encompass the core business hours of 9am - 4pm. Although overtime is not required, it is requested at times to meet our clients' needs. Benefits We believe that taking care of our employees and their families is vital to our success. For several years, BHB has been awarded the titles of "Best Place for Working Parents" and Zweig's "Best Firms to Work For." BHB sponsors employee medical, dental, vision, short-term & long-term disability, and basic life insurance, as well as subsidizing a significant family portion. BHB also offers voluntary life and disability insurances, paid parental leave after 12 months of employment, a PTO bank immediately available, & 401(k) matching. We believe in lifelong learning: providing many internal & external training opportunities including formal & informal mentorship programs. We sponsor multiple professional & industry memberships, licensure, and leadership opportunities. More details regarding benefits will be provided during the interview process. Equal Employment Opportunity Baird, Hampton & Brown is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, age, sex (including pregnancy & childbirth conditions), sexual orientation, gender, gender identity, expression, or status, mental or physical disability, genetic information, military or veteran status, citizenship, or any other status or characteristic protected by applicable law.
    $87k-119k yearly est. 6d ago
  • Supervisor, Invoicing/Billing (Logistics-Rail)

    Trinity Industries, Inc. 4.5company rating

    The Woodlands, TX Job

    RSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Railcar Invoicing/Billing Supervisor. The Invoicing/Billing First Line Supervisor's primary objective is to provide the oversight of the team that ensures timely processing of invoices from railroads, rail car owners, and rail car maintenance shops as well as the team that resolves railroad freight bill disputes. Key Responsibilities: Supervise and train the team of invoicing and freight pay coordinators Monitor workload and ensure daily tasks are being accomplished Ensure proper processes are in place to allow for timely and accurate invoicing processing Escalate issues to stakeholders as appropriate Prepare and provide reporting and metrics that demonstrate service levels Identify, implement and track opportunities for improvement Goal-driven and continuous improvement mindset Communicate and present information to internal and external stakeholders Qualifications: Bachelor's degree specializing in Business Administration, Accounting, Logistics or other related degree and/or equivalent work experience Five + years experience required in Logistics (rail management/marketing, or rail procurement highly preferred) 3 years people manager experience Strong presentation and communication skills with a mindset of attention to detail Highly experienced in MS Office suite with solid reporting skills Ability to manage multiple projects/priorities simultaneously
    $50k-78k yearly est. 7d ago
  • CyberArk Expert Engineer

    Tata Consultancy Services 4.3company rating

    Allen, TX Job

    Job Title: CyberArk Senior/Expert Engineer in Allen, TX Must Have Technical/Functional Skills • 5+ years of hands-on experience in IAM & PAM product support, with a focus on CyberArk products. • Extensive experience with CyberArk technologies, including PAS, EPM, SIA, Conjur, WPM and API integrations. • Cloud Privileged Access Management background on CSPs such as AWS, GCP, and Azure is essential. • Working knowledge of IAM concepts and technologies such as AD, Azure, LDAP protocols, authentication, and authorization across on-prem and cloud environments. • Hands-on experience with Windows and Linux OS and common utilities to provide infrastructure support and implement PAM controls, especially on UNIX systems. • Strong understanding of networking concepts such as TCP/IP to troubleshoot and support connectivity issues. • Solid understanding of security frameworks and compliance standards such as NIST, ISO 27001, and modern PAM concepts and best practices. • Good knowledge of the Incident Response lifecycle, ITIL concepts, and the ability to work independently with minimal supervision using Agile frameworks. • Experience with DevOps practices and tools, including Terraform, is required. • Proficiency in scripting languages (e.g., PowerShell, Python, Ansible) and experience with automation tools. • Strong problem-solving abilities, excellent communication and collaboration skills, attention to detail, and the ability to work effectively in a team environment. Roles & Responsibilities • Serve as the subject matter expert in CyberArk, providing advanced design and integration strategies around application and different endpoints on cloud and on-prem environments. • Lead the design, implementation, and management of CyberArk solutions to secure privileged access across the organization. • Conduct critical analysis of information from multiple sources, identify and resolve conflicts, and break down high-level information into actionable work plans. • Develop and implement enhancements and new features for CyberArk based on business requirements and opportunities for efficiency gains and automation. • Deep Knowledge of best practices for PAM product implementations. • Automate system health, patching, and vulnerability management for CyberArk solutions in both on-premises and cloud environments. • Recommend and implement adjustments to technical requirements to adapt to evolving business needs. • Participate in the installation, upgrading, configuration, and evaluation of new CyberArk functionalities and use cases required by the business. • Analyze business requirements to understand functional needs and determine how CyberArk solutions can best fulfill them. Generic Managerial Skills, If any Team management skills Education Under Graduate, Post Graduate Salary Range: $140,000 - $145,000 a year
    $140k-145k yearly 8d ago
  • Senior Regional Manager, Schwab Wealth Advisory

    Charles Schwab 4.8company rating

    Westlake, TX Job

    Regular Your opportunity Investor Advice Solutions consists of Schwab Wealth Advisory, Centralized Service & Operations and Wealth Strategies Consulting Group. Schwab Wealth Advisory is a premier, fee based and non-discretionary investment advisory solution providing clients with a personal relationship, specialized service and ongoing advice built on Schwab's approach to investing. The Centralized Service & Operations group supports Fixed Income and Schwab Wealth Advisory clients as the client facing phone teams. The Wealth Strategies Consulting Group addresses complex wealth management needs of clients through our Planning and Wealth Strategy teams. Additionally, they provide specialized products to meet income generation, risk mitigation, and liquidity needs. As a Senior Regional Manager you will coach and counsel a team of 10-12 Wealth Advisors and Associate Wealth Advisors in a collaborative environment designed to both grow and support the client base they support. We value integrity, open communication, strong market knowledge, and a passion for client service. If you want to work with a firm that is dynamic, client focused, invests in your growth, and values your contributions, consider a career as a Senior Regional Manager. What you have Motivating - As a leader you will inspire your team by providing support and championing the collaborative Schwab culture. Building collaborative relationships- You will build and foster relationships with internal partners as well as clients. Internal partners will include Branch Managers, Regional Branch Executives and Directors within the Investor Advice Solutions division. Developing others - We are seeking an individual with extensive financial services experience to share with their team of CFP or CFA investment professionals. Managing change- The Senior Regional Manager will establish strategies and design plans to ensure that asset and service targets are met. Managing performance- Part of this role includes the monitoring of client interactions and coaching to improve service and advice quality. You will coach to daily planning and execution that is being provided to SWAI clients. This includes performing the compliance and administrative tasks inherent in our industry. We place a premium on high performance, quality service and the ability to execute the Schwab strategy. Essential skills include: CFP designation, CFA designation, or a Master's Degree in Personal Financial Planning required (may consider 18 month condition of employment) Bachelor's Degree required Active and valid FINRA Series 7 license required Active and valid FINRA 66 license required (may consider a 120-day COE) Active and valid FINRA 9/10 required (may consider a 120-day COE) Five plus years' experience in the financial services industry Minimum of 2 years supervisory experience strongly preferred In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
    $101k-139k yearly est. 3d ago
  • Software Development Engineer III - Full Stack: .NET/.NET MAUI

    GM Financial 4.8company rating

    Fort Worth, TX Job

    Why GM Financial Digital? GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization - we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada - and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business. Responsibilities About the Role: Are you a highly skilled and forward-thinking Software Engineer with a passion for shaping the future of automotive finance technology? GM Financial is seeking a talented Full Stack (Mobile/API) Software Engineer to join our innovative team. If you possess expertise in .NET, C#, and have a proven track record in developing mobile applications for both iOS and Android using MAUI we want to hear from you. In this pivotal role, you will lead the charge in developing mobile applications in .NET MAUI (Multi-platform App UI), working in cutting-edge technologies, providing a cross-platform solution. Additionally, utilizing cutting-edge testing tools such as Appium, Selenium, and SauceLabs and your understanding of Azure cloud capabilities will play a vital role in enhancing our cloud-based services and ensuring our digital ecosystem remains at the forefront of the industry. Join us in revolutionizing automotive finance technology and be part of a team that's driving progress. The SDE III establishes direction and provides guidance to other team members while consistently delivering on commitments The SDE III engages beyond the team to accomplish objectives, influencing and collaborating with other teams within GM Financial, and working directly with organizations external to the company The SDE III is expected to demonstrate mastery of software development practices performed by Scrum teams Develop product features for any or all of the following: data marketplaces, mobile applications, web applications, and API services The SDE III provides technology leadership and promotes team learning throughout the product development lifecycle Adoption of and migration to the public cloud within the team as appropriate The SDE III understands cloud technologies and how best to employ them; and assists other team members to speed the implementation Using automated pipelines for building, testing, and deploying software packages; continuously improving both the quality and speed of the pipelines The SDE III is instrumental in the design and implementation of the pipelines Leverage test automation and peer reviews to increase product quality As a technology leader, the SDE III coaches the team to achieve full participation and high quality reviews Maintain a production-first mindset focused on scale, uptime, and the team's ability to rapidly triage/resolve production issues Invest in our Agile practice to continuously improve product quality, time to market, and team member satisfaction What makes you a dream candidate? Testing and Debugging: Experience with unit testing and automated UI testing for mobile apps. Strong debugging and troubleshooting skills. Ability to optimize code and applications for performance, scalability, and responsiveness. Testing mobile devices to ensure their configuration, operation, and capabilities work efficiently. .NET MAUI Development: Practical experience or strong familiarity with .NET MAUI (Multi-platform App UI) for developing cross-platform applications on iOS and Android. Proficiency in C# and expertise in leveraging the MAUI framework for creating adaptive and seamless user interfaces (UI) and user experiences (UX). Knowledge of integrating platform-specific APIs and implementing responsive designs. .NET Stack: Strong expertise in .NET development, including .NET 8. Familiarity with ASP.NET Core for backend integration. Understanding of asynchronous programming and multithreading. Mobile App Architecture: Proficiency in designing and implementing scalable and maintainable mobile app architectures. Familiarity with MVVMCross and other design patterns. Knowledge of dependency injection and inversion of control. Mobile Platforms: Comprehensive understanding of iOS and Android platforms, including platform-specific features, design principles, and best practices. Skilled in writing and maintaining cross-platform code that ensures consistent performance across both iOS and Android using .NET MAUI. Familiarity with platform-specific APIs and libraries for enhancing functionality and performance. Experience with mobile app deployment to app stores (Apple App Store, Google Play Store). API Development Skills: Proficiency in designing and building RESTful APIs. Knowledge of API authentication and authorization mechanisms (e.g., OAuth, JWT). Experience with API documentation tools like Swagger. UI/UX Design: Strong understanding of mobile user interface design principles. Experience creating responsive and visually appealing UIs. Familiarity with XAML for UI layout and styling. Authentication and Security: Understanding of security best practices for mobile and API development, including data encryption, secure communication, and user authentication. Performance Optimization: Ability to identify and address performance bottlenecks in mobile applications. Familiarity with tools and techniques for performance profiling. Continuous Integration/Continuous Deployment (CI/CD): Experience with CI/CD pipelines for mobile app deployment. Knowledge of DevOps practices and tools. Cross-Platform Development: Understanding of cross-platform development concepts and practices. Ability to write platform-specific code when necessary. Problem Solving and Critical Thinking: Strong problem-solving skills and the ability to think critically. Adaptability to new technologies and frameworks. Documentation and Communication: Clear and effective communication skills, both written and verbal. Ability to document code, processes, and project-related information. Leadership and Mentorship: Capability to lead and mentor junior developers, providing guidance and sharing best practices. Stay up-to-date with the latest mobile development trends and technologies. Qualifications Education and Experience: High School Diploma or equivalent required Bachelor's Degree in Computer Science or related Engineering field; and/or commensurate experience preferrederred 4-6 years software development experience required What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays. Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive. Compensation: Competitive pay and bonus eligibility Work Life Balance: Flexible hybrid work environment, 2-days a week in office
    $86k-109k yearly est. 39d ago
  • Treasury Management Client Services Specialist

    Plainscapital Bank 4.4company rating

    Dallas, TX Job

    Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more! Workdays- Monday-Friday- HYBRID WITH NO WEEKENDS! PlainsCapital Bank is currently looking to hire a The Treasury Management Client Services Specialist in Dallas, Texas. This position is responsible for the delivery of highly personalized client service engagements with the ultimate goal of delivering a one-call resolution. Will serve as the front-line contact for all Treasury Management commercial clients and will assist with complex solutions and other projects as needed. Responsibilities Provides highly personalized client service for all Treasury Management products and services. Treats customers and coworkers with a high level of professionalism at all times and attends client meetings and trainings in person, as needed. Coordinates communication with Treasury Management sales, back office, and front office staff to ensure timely processing of all requests; completes follow up and follow through style communication. Assists with testing of Treasury Management product files (ACH, Positive Pay, FTP formats, etc.) as needed. Performs installation, system testing and ongoing support for deposit direct clients. Acts as a liaison for internal and external clients for various treasury product vendors in order to drive client resolution of products such as Account Recon, Lockbox, Positive Pay, Deposit Direct, etc. Performs other duties as required. The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required and may be changed at the discretion of the Company. Qualifications High school diploma, general education degree (GED), or equivalent required; Associates degree or higher preferred. Two or more years of experience working in a client/customer support role with at least 1 of those years being in a financial services environment required; commercial banking strongly preferred. Proven strong service orientation and professional customer service skills with the ability to spend significant amounts of time answering customer inquiries via phone and email. Excellent verbal, written, and interpersonal communication skills. Excellent PC skills, including word processing and spreadsheets via Microsoft Office products, Adobe Pro and other custom applications and systems. Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment. Must be self-motivated with strong attention to detail and accountability. About Us PlainsCapital Bank was founded in 1988 by a group of young bankers who dreamed of bringing relationship banking to their hometown of Lubbock, Texas. With the acquisition of Plains National Bank, a Lubbock financial institution with one branch and approximately $198.8 million in assets, they began growing the bank one relationship at a time. Over 30 years later, PlainsCapital Bank has held fast to its tried-and-true relationship-based culture and its commitment to financial strength and stability. PlainsCapital Bank ranks sixth among the largest banks headquartered in Texas by deposits and has a statewide presence with approximately 59 locations in markets such as Austin, the Coastal Bend, Dallas, Fort Worth, Houston, Lubbock, the Rio Grande Valley, and San Antonio. Backed by decades of experience, our knowledgeable bankers are renowned for their straightforward approach and for taking exceptional care of their clients. They bring both financial and industry expertise along with vast local market knowledge to each client relationship. PlainsCapital Bank conducts both commercial and consumer banking, providing a full suite of commercial banking products and services to fit any business model and convenient services, personal attention, and account features to help simplify managing personal finances. PlainsCapital Bank continues to remain strong and stable, delivering highly personalized service and a single point of contact to help customers reach their financial goals. To learn more, please visit us online at plainscapital.com/about .
    $36k-41k yearly est. 9d ago
  • Infrastructure & IT Operations Manager

    BBVA 4.8company rating

    Houston, TX Job

    Summary of Responsibilities: Systems/Apps administration including installation/upgrade of software's, account management, access control, building workstations/laptops, fixing computers/systems issues, building and supporting VDI machines, and maintenance support. List Major/Essential Job Duties: Responsible for supporting day to day operations on the service desk, desktop and engineering support including banking, financial trading, and IT Systems. Supervise Information Systems, Security and Auxiliary services. Fixing computers vulnerabilities and patching. Analyze incidents reported by users and fixing them. Handling Start of the day and End of the day processes. Handling end-user's problems related to phone/turret system and network. Coordinates with Madrid (H.O.) to resolve systems issues. Troubleshooting and solving systems/desktops performance issues. Creating Windows and VDI Images and Maintaining Them. Building workstations/laptops/mobile devices. Handling IT Asset Inventory Management. Level of Complexity and Risk Involved: This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. The position utilizes one-on-one consultancy to end users and BBVA head office staff. The position's responsibilities require independent analyses, communication and problem solving. Work is performed with little supervision and requires initiative and judgment. Skills, knowledge, and abilities/Competencies: Must have deep hands- on experience of windows operating system (windows 10, 11 enterprise or above), installation, building machines using windows imaging, and troubleshooting. Must have experience in IT Service Request Management System like Service Manager, BMC Helix, Service Now etc. Must have experience with Mobile Device Management (e.g. MobileIron, Intune). Must have experience with Cisco Phone Systems/IPC Turret Phone Systems. Must be knowledgeable in new technologies, personal computer operation, desktop operating systems and productivity applications. Must have excellent interpersonal communication skills and attention to details. VDI (Virtual Desktop) handling experience. Demonstrates understanding of banking organization computing environment, including hardware and software systems, etc. Collaborative and team player. Good organizational and problem-solving skills. Good understanding of networking. Ability to make decisions, plan effectively and work under pressure. Passionate to learn new technologies, adopt as per evolving business needs and getting things done. Workday Administration experience is huge plus. Qualys vulnerability management experience is preferable. Some experience to create reports using Excel, LDAP, and SQL queries is a plus. Additional Education while not necessary, but would be considered a plus: Microsoft Certifications, Cisco Certifications. Fluency in Spanish a plus. Bachelor's degree (B.A or B.S.) or equivalent from a four-year college required and 8 or more years related experience and/or training; or equivalent combination of education and experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our Houston Office, the expected base salary ranges from $100,000 to $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions
    $100k-115k yearly 6d ago
  • Linux Engineer, Trading Infrastructure

    Hudson River Trading 3.2company rating

    Austin, TX Job

    Hudson River Trading (HRT) is seeking a Trading Systems Support Engineer to join our dynamic Systems team, which develops and maintains the fast, reliable infrastructure that powers our trading. This team is responsible for deploying and managing all servers in our trading environment, ensuring optimal performance and uptime. Your responsibilities might include installing and configuring hardware and software, remote administration, monitoring system performance, testing new hardware and software, and fine-tuning system performance. Each day presents opportunities to tackle diverse technical challenges that directly impact HRT's live trading and research operations. The ideal candidate is a dedicated and innovative technologist with a passion for learning and a drive to contribute to impactful projects in a fast-paced, collaborative environment. If you're excited to work on cutting-edge systems that are critical to HRT's success, we'd love to hear from you! Responsibilities Write detailed documentation and instructions for server installation and patching Operating system installation and upgrading Script solutions to automate repetitive tasks Help evaluate demo systems from vendors Join on-call rotation and Linux troubleshooting Performance testing and tuning Work with vendors to resolve issues Interface closely with data center techs to complete hardware installations Plan and execute technical projects to make our Linux trading systems (hardware, network, OS, etc.) faster, adaptable, and more maintainable Manage and optimize worldwide trading infrastructure Automate and troubleshoot a broad range of technical infrastructure Troubleshoot hardware and software issues Deploy, configure, and test internal and external applications Server break/fix and troubleshooting Qualifications 2+ years of relevant experience among the following: Installation, configuration, and troubleshooting of Linux systems, especially Debian and its derivatives Using Linux/UNIX command line tools and configuration management tools Python or comparable programming experience focusing on automation and integration Shell (bash or comparable) scripting Supporting a live production environment (especially trading) Configuration management tools, particularly SaltStack but also Puppet, Ansible, Chef, or CFEngine Cloud experience in AWS or GCP is desirable but not required Strong attention to detail to manage and debug production services Exceptional communication skills - this role will require cross-collaboration with various stakeholders across HRT Ability to manage projects efficiently The estimated base salary range for this position is $130,000 to $170,000 per year, based on job-related skills and experience. This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package. Culture Hudson River Trading (HRT) brings a scientific approach to trading financial products. We have built one of the world's most sophisticated computing environments for research and development. Our researchers are at the forefront of innovation in the world of algorithmic trading. At HRT we welcome a variety of expertise: mathematics and computer science, physics and engineering, media and tech. We're a community of self-starters who are motivated by the excitement of being at the cutting edge of automation in every part of our organization-from trading, to business operations, to recruiting and beyond. We value openness and transparency, and celebrate great ideas from HRT veterans and new hires alike. At HRT we're friends and colleagues - whether we are sharing a meal, playing the latest board game, or writing elegant code. We embrace a culture of togetherness that extends far beyond the walls of our office. Feel like you belong at HRT? Our goal is to find the best people and bring them together to do great work in a place where everyone is valued. HRT is proud of our diverse staff; we have offices all over the globe and benefit from our varied and unique perspectives. HRT is an equal opportunity employer; so whoever you are we'd love to get to know you.
    $130k-170k yearly 39d ago
  • Field Scheduler

    Blackrock Resources LLC 4.4company rating

    San Antonio, TX Job

    We are currently hiring a Field Schedulers for our client. Area of interests include OH, IN, and TX Data center experience a plus. Must be willing to travel to various job sites Responsibilities The Scheduler / Senior Scheduler will monitor and document construction progress, identify, track and assist in resolution of construction issues/conflicts. They will monitor, review and report to the Project Manager and or clients, the schedule status of the project with regard to compliance to the construction contract specifications and other documents. Scheduler will create Cost and Resource Loaded scheduling, gather data, validate and incorporate it into the project schedule, analyze schedule impacts and recommend corrective action to be taken in order to mitigate/avoid cost and schedule overruns. They will also prepare clear and concise scheduling/update analysis reports, including project indicators on a regular basis. Support corporate initiatives, accumulating historical performance data, for use in a realistic planning and forecasting of future projects. Effectively interface and participate in difficult conversations with entire project team (Owner, General, AE, Subcontractors and Suppliers) In addition to proven proficiency with Oracle Primavera and Microsoft Project, the Sr. Scheduler will be required to utilize other software tools to validate and interact with project scheduling tools (i.e., Excel, Adobe, Bluebeam, Synchro, Vico, NetPoint, etc.) Collect, input, validate and analyze progress in the master schedule, using P6. Assess that project objectives, both short and long term, are being met. Incorporate detail fragments and other sequencing modifications as required. Prepare and publish reports on a regular basis. Qualifications Bachelor's degree in engineering or construction management preferred; or equivalent professional training and experience with high school diploma. Minimum of two years of related construction experience. Must be a planner and know how to build. Microsoft Office and Primavera scheduling software experience. Proficient in cost, Client and equipment resource loaded schedule. Proficient in gathering, maintaining, reporting and analyzing schedule data. Strong time management and communication skills. Must be able to travel and work on a job site. Job Competencies: Safety Technical Skills Risk Management / Change Management Quality Control & ISO / Lean Understanding Administration & Communication Innovation & Technology Cost Control Leadership
    $84k-116k yearly est. 6d ago
  • Staff Systems Engineer - Email/SecureFTP (SFTP)

    Visa 4.5company rating

    Austin, TX Job

    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description The Corporate IT Systems Engineering team is looking for a seasoned application engineer who is passionate about how to shape Visa's productivity tool set for employees. Our team is focused on being a trusted partner and helping enable fellow colleagues to utilize the best productivity tools safely and efficiently. We pride ourselves in thinking outside of the box and push the technical boundaries of building the next generation of productivity tools. This candidate is a thought leader who is highly motivated in figuring out how to ensure tier 1 tools like Microsoft Exchange and SFTP are always available. The ideal candidate will have a strong understanding of M365 architecture, security, and data flows. It is essential this candidate understands best practices and always stays ahead of industry trends and company policies. It's very important for this candidate to have a positive can-do attitude, incredibly organized, tenacity in solving problems, strong team player, highly collaborative, and be able to communicate effectively with stakeholders. Essential Functions: Perform Engineering and 3rd level support which includes Architect, Engineer support Messaging & SFTP solutions. Excellent technical knowledge in Exchange Online, Microsoft Exchange, Email gateways, Email security appliances. Managing O365, Hybrid deployment, Compliance and Security Policies in Email/Messaging environment. Email archiving solutions. Work with the Information Security Office to ensure solutions deployed meet Visa Security Requirements, provide technical assistance for investigation and analysis of security alerts and maintain system security. Diagnosing and resolving technical issues related to file transfers, including connectivity problems, access errors, and data integrity issues. Provide technical consultancy to operations, engineering team members and end users to ensure problem resolution is achieved in the shortest possible timeframe. Document technical solutions. Communicate and liaise with all other Company departments, notify appropriate parties immediately of any issues which may affect efficient operations including, but not limited to, outages, service disruptions, and repeated customer complaints. Thinking outside the box and develop and document creative engineering solutions. Interface with customers to gather appropriate details or communications designs. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Minimum 5 years' work experience in relevant technologies comprising of Microsoft Exchange, Exchange Online, Email gateways, Email security devices and File Transfer technologies. Bachelor's degree in computer science or information systems or equivalent. Microsoft M365 certifications are highly desirable. High level of competence in the following: M365, Microsoft Exchange, Email Security gateways, Email Security appliances. Strong understanding or email data flow, high availability, disaster management and recovery, other messaging technologies such as archiving solutions. Good knowledge of understanding and implementing email security policies. Strong understanding of file transfer protocols (HTTPS, SFTP, FTPS) and their security implications to safeguard sensitive information from end-to-end. Expertise in Globalscape EFT / other Enterprise File Transfer solution, administration and configuration. Strong analytical, interpersonal, facilitation and leadership skills along with effective oral/written communication skills. Experience of leading technology deployments on complex cross regional projects, including planning, documentation, and implementation. Work closely with cross-functional teams including network engineers, cybersecurity, end-users, and external financial institutions. Demonstrated ability to meet deadlines and commitments in a dynamic environment that requires multitasking among multiple concurrent projects. Deep experience with network infrastructure and security principles. Ability to multi-task and work with minimum supervision, proactive, and be self-motivated. Develop automation and self-service mechanisms to reduce friction using the platform and ensure secure, efficient transfer of data between internal and external systems Monitor performance, implement alerting, and proactively resolve errors that arise through automation. Experience in handling escalations via ServiceNow and JIRA. Experience in Change Management (ITIL/ITSM) An enthusiastic positive attitude towards working in a team environment. Available outside office hours for 3rd level support. Perform related duties, as needed. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124,700.00 to 180,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
    $102k-124k yearly est. 60d+ ago

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