How to hire a Mortgage Processor

How to hire a mortgage processor, step by step

Here's a step-by-step mortgage processor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a mortgage processor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new mortgage processor
• Step 8: Go through the hiring process checklist

What does a Mortgage Processor do?

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1. Identify your hiring needs

   First, determine the employments status of the mortgage processor you need to hire. Certain mortgage processor roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine Employee vs Contractor Status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect mortgage processor also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list presents mortgage processor salaries for various positions.

   Type Of Mortgage Processor	Description	Hourly Rate
   Mortgage Processor	Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.	$14-25
   Loan Closer	A loan closer is primarily in charge of handling and closing loan documentation, ensuring accuracy and smooth transactions. A loan closer's responsibilities revolve around liaising with clients to guarantee that they adhere to every term in the contract, preparing necessary reports and documents, monitoring payment progress, and ensuring that they have a deep understanding of the obligations under the contract... Show More	$14-24
   Post Closer	Post closers require an associate degree or certification in addition to 1-3 years of related experience. Skills in customer support, document review, loan processing, quality assurance processing, and loan software are also necessary for this career... Show More	$13-23

   Show more

2. Create an ideal candidate profile

   Common Skills:

   • Customer Service
   • FHA
   • Va
   • Underwriting Guidelines
   • Property Appraisals
   • Origination
   • Credit Reports
   • USDA
   • Mortgage Processing
   • Automated Underwriting
   • Underwriting Approval
   • Tax Returns
   • Investor Guidelines
   • TRID

   Check All Skills

   Responsibilities:

   • Manage applicant s mortgage applications from origination to closing, ensuring service excellence and adhering to federal and compliance guidelines
   • Function in processing role for streamline first market mortgage transactions pursuant to Fannie, Freddie, VA and FHA policy guidelines.
   • Support FNMA portfolio loans in default and imminent default loans with a focus on loan modifications.
   • Work directly with FNMA counselors to negotiate mortgage terms for the homeowner that will prevent foreclosure.
   • Comply with bank, investor and regulatory guidelines while having a strong understanding of RESPA, HDMA, and ECOA guidelines.
   • Generate accurate RESPA require disclosures.

   More Mortgage Processor duties

3. Make a budget

   Including a salary range in your mortgage processor job description helps attract top candidates to the position. A mortgage processor salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a mortgage processor in Ohio may be lower than in Arizona, and an entry-level mortgage processor usually earns less than a senior-level mortgage processor. Additionally, a mortgage processor with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average mortgage processor salary

   $40,527yearly

   $19.48 hourly rate

   ---

   Entry-level mortgage processor salary

   $31,000 yearly salary

   Updated June 23, 2025

   Average mortgage processor salary by state

   Rank	State	Avg. Salary	Hourly Rate
   1	Arizona	$53,493	$26
   2	California	$51,006	$25
   3	New York	$47,864	$23
   4	Maryland	$46,962	$23
   5	Massachusetts	$44,564	$21
   6	Kentucky	$44,214	$21
   7	Oregon	$42,769	$21
   8	Florida	$42,551	$20
   9	South Carolina	$42,106	$20
   10	Virginia	$41,673	$20
   11	Michigan	$41,497	$20
   12	Tennessee	$41,369	$20
   13	Alabama	$41,269	$20
   14	Texas	$41,156	$20
   15	North Carolina	$40,219	$19
   16	Georgia	$39,853	$19
   17	Indiana	$38,661	$19
   18	Minnesota	$38,380	$18
   19	Pennsylvania	$38,293	$18
   20	Ohio	$35,817	$17

   Average mortgage processor salary by company

   Company

   Rank	Company	Average Salary	Hourly Rate	Job Openings
   1	CyberCoders	$45,957	$22.09
   2	USAA	$45,223	$21.74
   3	Navy Federal Credit Union	$44,806	$21.54	2
   4	System One	$43,659	$20.99
   5	United Federal Credit Union	$43,654	$20.99	1
   6	Jobot	$42,755	$20.56
   7	Johnson Financial Group	$42,381	$20.38	1
   8	Randstad North America, Inc.	$41,697	$20.05	6
   9	Kelly Services	$40,827	$19.63	7
   10	ManpowerGroup	$40,638	$19.54	8
   11	Robert Half	$40,418	$19.43	17
   12	COMMUNITY BANCORP INC	$40,144	$19.30	11
   13	Canadian Imperial Holdings, Inc.	$40,137	$19.30	1
   14	Arrow Financial Services LLC	$40,115	$19.29
   15	Oklahoma's Credit Union	$39,992	$19.23
   16	VARITE	$39,711	$19.09
   17	Aerotek	$39,696	$19.08
   18	Iron Mountain	$39,621	$19.05
   19	Neighbors Credit Union	$39,520	$19.00
   20	Adecco	$39,318	$18.90	7

4. Writing a Mortgage Processor Job Description

   A mortgage processor job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a mortgage processor job description:

   Mortgage Processor job description example

   RTN Federal Credit Union is seeking a full-time (40 hour) Mortgage Processor at our Waltham location. This full-time position is responsible for numerous tasks that are vital to the smooth operation of our Mortgage Lending department here at the Credit Union. In addition to the requirements listed below, we are searching for an enthusiastic, customer-service-oriented individual to become part of the RTN Federal Credit Union team.
   Duties include but are not limited to:
   Basic knowledge of mortgage lending Identify, prioritize, develop and maintain a quality pipeline of mortgage files to facilitate Residential Mortgage Loan closings Answer member mortgage inquiries Process initial loan applications and issue disbursements for mortgage closings Set up loan parameters in XP, prepare net funding worksheet and disburse loan proceeds via wire transfer to attorney, payoff RTN loans and fund members account accordingly Review reports from vendors and correct as necessary.
   
   Qualifications:
   High School Diploma (Associates or Bachelor's Degree preferred) Two years of residential processing experience is required
   We offer a wide arrayof benefits including:
   
   Health coverage through Blue Cross Blue Shield (77% employer paid). Free dental, vision, and group life insurance for full-time employees. Flexible Spending Account (FSA) allows for pre-tax contributions for qualified expenses. Annual employer contribution to the FSA for employees enrolled in our health plan up to $500 based on the plan selected. For those who already have health coverage up to $1,000 paid to you per year. Vacation, sick time, and personal days. Tuition reimbursement up to $4,000 per year. 401(k) match of 50% up to 6% of your 401(k) contribution including Roth 401(k). Monthly Profit Sharing contribution of 3% of employee salary into the 401(k) plan. Voluntary benefits include additional life insurance for self, spouse and dependents.
   RTN Federal Credit Union offers a wide range of banking products and services and our staff is committed to providing excellent customer service. We "give back" through a variety of sponsorships, drives, and community events. Our work environment is fast paced and customer focused.
   
   If you enjoy helping people and have the experience we seek, we'd love to hear from you.
   
   RTN Federal Credit Union is an EEO employer - M/F/Vets/Disabled

   Copy This Example

   

5. Post your job

   There are various strategies that you can use to find the right mortgage processor for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your mortgage processor job on Zippia to find and recruit mortgage processor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit mortgage processors, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new mortgage processor

   Once you've selected the best mortgage processor candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new mortgage processor. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a mortgage processor?