Solutions Engineer
Network Engineer job 33 miles from Mountain View
Solutions Engineer at Vapi (W21)$125K - $225K •Voice AI for developers.San FranciscoFull-time US citizen/visa only3+ years Apply now About Vapi
Voice AI for developers
About the role Vision
We're creating the shift to voice as humanity's default interface. Why voice? Because voice captures the nuance, the emotion, and the humanity of interactions in ways text alone can't: voice makes technology human again.
Mission
We're building the platform for the future of voice technology. Our market edge is extensible, reliable infrastructure designed for the full complexity of voice interactions. 18 months, 150k developers, adding 1000 every day. Give it a try here
The Role
As a member of our solutions engineering team, you'll provide world-class customer support to Vapi self-serve customers across our support infrastructure. From our inbox to Vapi forums, you'll quickly resolve technical issues, instill confidence in our customer service and product quality, and remind our customers why Vapi is a market leader in voice AI.
Outcomes
Resolve 70+ customer support tickets each day
Surface customer feedback to engineering and product teams to improve Vapi product quality
Deliver outstanding technical customer support to Vapi self-serve customers
Competencies
Prior experience using no-code or low-code tools like Make, Zaiper, and N8N.
Experience navigating developer channels and tools, such as codebases, technical documentation, and communication channels (slack, discord, reddit, etc.)
Communication: You can clearly articulate what's going on to both technical and non-technical stakeholders
Cracked-ness: You're more cracked than the most cracked person on the team
Organization: You naturally gravitate toward building systems that stand the test of time
Startup Ready: You have a reason to be here and can make sacrifices for something uncertain
Founder Juice: New ideas come from you, you build it yourself or annoy everyone until it's done ;)
Qualifications
A passion for technology and proven experience in the startup/tech/evangelist community
Prior experience in a technical role, such as developer relations, technical customer support, or software engineering
Bonus: Experience with LLMs and conversational AI
Self-starter: You take initiative to get shit done and figure out what's the highest value thing to do
Bonus: Previous technical founder of a B2B SaaS company
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Technical Support Engineer
Network Engineer job 5 miles from Mountain View
Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company's cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.
Glean was born from Founder & CEO Arvind Jain's deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.
About the Role
Glean is looking for a talented Technical Support Engineer to join our rapidly expanding, venture-backed startup, to support our growing customer base by providing them with a superior support experience to pair with our amazing product.
As a Technical Support Engineer, you will partner with the Field team and customer to drive successful outcomes to all levels of inquiries and issues they may encounter in their Glean journey. You will be part of a team of motivated, seasoned support professionals - this team lives and breathes our company value “customer-obsessed”.
What you will be doing:
Please note that this role will support customers globally and we are flexible to have the work start time aligned to either US-East or US-West business hours
Provide high-quality customer communication, technical troubleshooting, resolution, and follow-through for all assigned customer issues and inquiries, ensuring we meet or exceed all customer and internal SLA's
Assist customers with new product features & configurations along with onboarding new datasources and integrations into Glean to increase the content and knowledge for their users' search and assistant experience
Educate customers on the use of Glean product features as needed
Identify customer system health issues by analyzing key metrics and dashboards, then devising and executing a remediation plan while coordinating and updating the customer throughout
Resolve customer-impacting alerts and drive customer change requests by coordinating activities with customer administrators
Contribute to customer help articles and internal runbooks to improve overall support delivery
Provide root cause analysis documents to explain high-impact incidents when needed
Work closely with teams across Glean to drive product, process, and service improvements
What we are looking for:
Interpersonal skills:
Communication: professional presentation and interaction skills with both customers and internal teams
Project planning: plan and execute implementation of customer projects, including configuration and customization with integrations to SaaS-based systems
Self-motivated: proactive approach to delivering service to customers
Detail-oriented: highly organized and methodical, ensuring all issues are managed to completion
Data-driven: utilize metrics and objective measurements to assess success and improvement opportunities for customers
Fluency English required, fluency in a foreign language a huge plus
CSM Experience in a product-led or SaaS company is a plus
Technical skills:
Problem-solving: troubleshoot and identify the root cause of issues utilizing all elements of the technical stack from network, system, database, storage, and application through to the end-user device
Experience in at least one of the following disciplines: Customer Success Management, Support Engineering, Professional Services, Technical Project Management
Experience in a customer-facing role in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations
Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS) or Microsoft Azure.
Education & Experience
Bachelor's Degree with at least 3 years of industry experience or Masters with at least 1 year of industry experience. We are hiring at all role levels, from junior to principal level.
Benefits
Competitive compensation
Medical, Vision and Dental coverage
Flexible work environment and time-off policy
401k
Company events
A home office improvement stipend when you first join
Annual education stipend
Wellness stipend
Healthy lunches and dinners provided daily
For California based applicants:
The standard base salary range for this position is $75,000 - $150,000 annually.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
Staff Solutions Engineer
Network Engineer job 33 miles from Mountain View
Crusoe is building the World's Favorite AI-first Cloud infrastructure company. We're pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.
Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure.
About the Role:
Crusoe Cloud is seeking a Staff Solutions Engineer to work closely with our most strategic enterprise customers deploying AI/ML workloads on Crusoe's high-performance GPU infrastructure. This is a hands-on, customer-facing role requiring deep technical expertise in Kubernetes, MLOps, and cloud infrastructure.
You'll guide customers through end-to-end deployment-owning the PoC process, optimizing workloads post-sale, and serving as a critical technical voice between our customers and engineering teams. Ideal candidates are passionate about AI infrastructure, fluent in containerized environments, and confident translating workloads across cloud platforms.
What You'll Be Working On:
Customer Enablement: Lead technical onboarding and deployment of complex AI/ML workloads with strategic enterprise customers-owning the PoC through to post-sales optimization.
Kubernetes + MLOps Focus: Architect and deploy ML workloads using Kubernetes-based stacks (e.g., Ray, Kubeflow) Design infrastructure that balances performance, scalability, and efficiency.
Infrastructure-Centric Thinking: Go beyond abstracted services-deploy and optimize AI/ML workloads directly on Crusoe infrastructure. Ensure performance at the container and hardware level.
Cross-Cloud Translation: Help customers migrate and adapt workloads across AWS, Azure, and GCP. Understand and explain the tradeoffs between cloud-native and Crusoe-native approaches.
Technical Storytelling: Conduct workshops, live demos, and solution reviews. Contribute to case studies, solution briefs, and blog posts that highlight real-world customer success.
Voice of the Customer: Relay feedback to internal engineering and product teams to continuously improve Crusoe's platform based on real-world implementation experience.
What You'll Bring to the Team:
Deep Kubernetes Expertise: 5-7 years building and deploying containerized workloads. Experience with Helm, Terraform, Docker, and multi-node orchestration a must.
MLOps Deployment Experience: Demonstrated success deploying ML frameworks (e.g., Ray, MLflow, Airflow) on Kubernetes-especially for inference and model training workflows.
Hands-on Cloud Infrastructure Knowledge:Familiarity with compute, storage, networking, and scaling in AWS, GCP, or Azure. Experience translating workloads across clouds is highly desirable.
Customer-Facing Technical Confidence: Able to navigate stakeholder conversations, gather requirements, lead technical engagements, and support customers in both pre- and post-sales environments.
Strong Linux and CLI Proficiency:Comfortable operating in Linux environments and troubleshooting infrastructure issues via CLI.
Collaborative Energy: Strong communication skills and eagerness to partner cross-functionally with Engineering, Product, and Sales to make customers successful.
Bonus Points
Experience with Ray, Kubeflow, or other distributed ML orchestration platforms
Exposure to Slurm, but with a primary focus on containerized MLOps over traditional HPC
Multi-cloud deployment or migration experience (especially AWS ➝ Crusoe transitions)
Content contributions (tech talks, blogs, public case studies
Benefits:
Hybrid work schedule
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $200/month
Compensation Range
Compensation will be paid in the range of up to $215,000 -$250,000 per year + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
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Network Communication System Specialist
Network Engineer job 33 miles from Mountain View
Network Systems Specialist Job Overview: Join our team as a Network Communications Systems Specialist, where you'll lead in overseeing network management functions, integrated control centers, and multichannel communications systems. You'll play a pivotal role in managing network operations and communications systems.
Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, contributing to seamless operational support.
Requirements: Attend a 29-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, fiberoptic cable installation, network engineering, and hardware maintenance.
Advanced certifications require additional full funded training programs.
Benefits: Comprehensive Healthcare, Vision, and Dental plans.
30 days paid vacation.
90 days paid paternity and maternity vacation.
Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.
Housing, clothing, and relocation allowance.
Tuition assistance.
Student loan repayment.
Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.
Hiring bonus opportunities available.
Specialty bonuses available depending on qualifications and position.
Guaranteed promotion opportunities.
Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications.
Similar Career Fields Include: Internetworking Technician, Radio, Cellular, and Tower Equipment Installers and Repairers, Computer System Analyst.
About Our Organization: The U.
S.
Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals.
Be All You Can Be.
Now Hiring Full and Part Time Positions.
Click apply for an Interview
Solutions Engineer
Network Engineer job 33 miles from Mountain View
Our mission is to bring web3 to a billion people, by providing builders with the tools they need to build exceptional onchain products. Alchemy is the only complete developer platform that offers the powerful APIs, SDKs, and tools necessary to build and scale onchain apps and rollups.
Our infrastructure powers 70% of the top web3 teams, 90%+ of web2 companies building in web3 and 100+ million end users. Our customers include top web3 brands like Polymarket, OpenSea, Circle, WorldCoin, as well as major global brands like Shopify and Adobe.
The Alchemy team draws from decades of deep expertise in massively scalable infrastructure, AI, and blockchain from leadership roles at leading companies and universities like Google, Microsoft, Facebook, Stanford, and MIT.
We're backed by the world's leading VCs and institutions, including: Lightspeed, Silver Lake, a16z, Coatue, Pantera, Addition, Stanford University, Coinbase, and Charles Schwab, among others.
The Role
Our Solutions Engineering team works closely with Alchemy's customers to ensure a great user experience to help them maximize the value they get from the platform. You will manage the relationship from the start to ensure a smooth on-boarding experience and set up customers for ongoing success. You will ensure prompt and effective resolution of questions, problems, and requests. You will use your first-hand knowledge of our customers to inform our product roadmap, working with all parts of the company to ensure our product continues to meet our customers' needs.
In a nutshell, this role is meant for someone with a technical background who is looking to work with multiple sides of the business, with the main focus on delivering results for customers. The majority of the time will be spent understanding customer needs, providing solutions and shaping feedback into product decisions.
Responsibilities:
Provide hands-on technical support
Understand customer needs and how to meet unique challenges and goals
Seek product feedback and track usage/performance, driving our product roadmap
Be the voice of the customers
Build and maintain ongoing relationships with complex stakeholders, both internally and externally
Partner with internal teams to drive long-term solutions / product development decisions
Work in a quickly changing environment
Drive referrals from our customers
What We're Looking For:
1+ years of experience in a software development role
Strong analytical skills
Ability to understand and troubleshoot complex technical issues
Strong communication skills with internal and external stakeholders
Excellent people skills to monitor and measure customer performance
Experience working with startups
Passion for blockchain technologies and Web3
A hustler mentality, founding a company or building side projects is a plus
More on the Role:
Alchemy is committed to offering competitive compensation, including base salary as well as equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.
The base salary range for this position is estimated to be between $120,000 - $200,000 annually. Please note this range reflects base salary only, and does not include bonus, equity, or benefits. Your salary will be determined by various factors, including relevant experience, skill set, qualifications, and other business needs.
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Solutions Engineer (Bay Area)
Network Engineer job 33 miles from Mountain View
Relyance AI is seeking a Solutions Engineer to join our team! In this role, you'll be the technical subject matter expert (SME) for our cutting-edge privacy & data governance platform, empowering our Sales team to introduce and implement our "first-of-a-kind solution" to enterprise customers. You'll play a crucial role in the sales cycle, leveraging value selling to demonstrate the significant business impact of our platform to key stakeholders.
You'll engage directly with prospective customers, delving into their unique data privacy challenges and showcasing how Relyance AI's platform stands apart from the competition. A key aspect of your role will be building deep technical relationships with VPs of Engineering, IT, CISOs, Security leaders, and other stakeholders, ensuring they fully grasp and approve of Relyance AI's technology. You'll also continuously deepen your understanding of our Machine Learning-driven platform and help customers seamlessly integrate and comprehend it within their specific business environments.
What You'll Do:
Lead in-depth architectural and solution design discussions to highlight how our platform addresses complex data privacy requirements.
Cultivate and nurture technical champions within prospect and customer organizations, transforming them into advocates for Relyance AI.
Collaborate closely with Account Executives to drive the sale of Relyance AI's data privacy platform to enterprise clients.
Conduct compelling technical demonstrations and engage with diverse customer stakeholders, including CISOs, CIOs, IT, Security, and Engineering teams.
Educate enterprise customers on the profound value proposition of Relyance AI's data privacy platform.
Respond thoroughly and accurately to written technical requests.
Serve as the vital technical liaison between customers, our engineering teams, and support.
Develop and record insightful customer-facing artifacts that clearly articulate the core technological differentiators of the Relyance platform against competitors.
What You'll Bring:
4+ years of pre-sales experience as a technical lead, selling enterprise software solutions to enterprise accounts in a B2B setting.
3+ years of experience implementing and solution engineering SaaS solutions, particularly those with ML components.
1+ years of experience in designing, implementing, or consulting on distributed applications or systems architecture.
1+ years of experience working with RESTful APIs and general service-oriented architectures.
Comfort and proficiency in presenting to and building relationships with C-level & VP-level executives across Legal, Privacy, Security, and IT.
Working knowledge of cloud computing technologies and SQL/No-SQL data systems.
A deep understanding of the various stages and nuances of the enterprise sales cycle.
Bonus Points For:
Experience with privacy technology.
Startup experience.
An advanced technical degree.
Our Culture:
At Relyance AI, we pride ourselves on fostering an unreasonably hospitable and data-driven culture. We are dedicated to exceeding customer and team expectations in every interaction. This means empowering our team members to proactively solve problems with informed decisions, crafting personalized experiences, and radiating enthusiasm. We believe in trust and freedom, enabling creative solutions, while a shared purpose and recognition fuel a drive for greatness. We deconstruct failures to learn and grow, and we celebrate our successes with pride.
Relyance AI is an equal-opportunity employer . We celebrate representation and are committed to creating an inclusive environment for all employees. Our compensation practices are fair and equitable, driven by data to ensure our offerings are competitive and our team members are compensated correctly based on their roles, experience, and location. As such, the On-Target Earnings (OTE) for this role are expected to be between $157,000 and $190,000, which includes a base salary and variable compensation.
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Firmware Solutions Engineer
Network Engineer job 33 miles from Mountain View
Improve the safety, efficiency, and sustainability of the operations that power the global economy.
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.
Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
About the role:
The HW Solutions FW team at Samsara is a newly established group focused on prototyping new products and technologies, as well as influencing SoC roadmaps well in advance of actual cross-functional product kick-offs. This team stays aligned with existing product teams while looking ahead to ensure future technology readiness. We seek candidates with system and firmware product-level hands-on development experience. Experience in one or more technology applications would be a plus-Cellular and Wireless Connectivity, Location Technologies, IoT, Automotive, -focused on embedded systems.
As part of this tight-knit group within the Samsara HW organization, you will collaborate closely with product and software teams. You will be at the forefront of technology, engaging in deep evaluations and providing fast feedback to help hardware, product, and software teams make informed choices for next-generation technologies and products, as well as improvements to existing products.
You'll thrive here if you enjoy working in an environment with multiple, often ambiguous, projects running simultaneously. Taking full ownership of your projects and being ready to support your teammates is crucial. This role is ideal for those who value close collaboration with teammates, have a strong focus on customers, and are motivated by the direct impact of their work on meeting customer needs.
This is a position open to candidates residing in the US. This is a hybrid position requiring 3 days per week in our San Francisco, CA office and 2 days working remotely.
You should apply if:
You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
In this role, you will:
Evaluate and prototype new technologies in Cellular Connectivity, Wireless Connectivity, and Location Technologies, especially focused on embedded systems (both Linux and RTOS based).
Work with external technology and SoC vendors to evaluate technologies, influence their roadmaps, and ensure alignment with Samsara's product vision.
Collaborate with product teams to understand their needs and align technology exploration with product requirements.
Map new technologies to potential Samsara products by working closely with hardware and software teams.
Communicate, collaborate, and develop with firmware/software engineers, product managers, hardware engineers, and support teams.
Integrate security considerations into all stages of product development, ensuring robust and secure solutions.
Understand and apply regulatory compliance requirements relevant to wireless and IoT devices.
Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
Master's Degree in Computer Science, Electrical Engineering, or related field, or equivalent practical experience.
Hands-on development and test experience in the above technologies.
Working experience with embedded Linux systems and RTOS systems.
Comfortable working with low-level C, Linux kernel development, debugging and diagnostic tools, and development workflows using CI/CD tools.
Experience with hardware-firmware integration and familiarity with hardware communication protocols (e.g., SPI, I²C, UART, SDIO).
Strong communication skills and ability to work cross-functionally.
An ideal candidate also has:
Has worked on products around these technologies from inception to the productization phase.
In-depth hands-on experience with developer boards and prototyping features, running experiments, and evaluating KPIs.
A self-starter attitude with the ability to work in a fast-paced environment and drive technology and product exploration.
Proficiency with Linux development tools, embedded Linux systems, SoCs, MCUs, and experience working with external vendors and SoC vendors.
Experience with cloud connectivity and IoT platforms.
Samsara's Compensation Philosophy: Samsara's compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.
We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market.
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
$105,910 - $178,000 USD
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here .
Samsara's Mission
Improve the safety, efficiency, and sustainability of the operations that power the global economy.
Fast Company Best Workplace for Innovators
AI Excellence Award
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Solutions Engineer
Network Engineer job 33 miles from Mountain View
About Gigs
At Gigs, we're building the operating system for mobile services-a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity-bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 90 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We're tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you're driven by curiosity, creativity, and the chance to shape the future of telecom, we'd love to hear from you.
The Role
A Solutions Engineer is our customers' technical partner at Gigs. You will help customers plan, coordinate and successfully launch integrations using the Gigs API.
The role is a unique blend of the technical, strategic and operational. Work can range from partnering with Product on a critical feature blocking a strategic onboarding, to scoping, coordinating, and driving an API implementation over multiple geographies with one of the world's largest Fintechs.
Implementation sits within Customer Success at Gigs but the role lies at the heart of Gigs' different functions. You will work closely with Product and Engineering, working together to scope new features and provide on-going feedback. But you will also be heavily involved with Growth: working in tandem with the Business Development team for new implementations and being the main point of contact with our largest customers as they do further development.
What you'll do
Deliver customer implementations. You will act as an owner, treating each API integration as a unique proposition and carefully scoping and delivering the perfect implementation for a specific customer's use case. You will work step by step with the customer to ensure that they are including the right feature set, API endpoints, and wireframes for success.
Key technical contact. You'll work with our customer's engineering and product teams as they integrate and continue to develop with Gigs, and advise them on the best implementation path.
User flow advisor.You will be the subject matter expert when it comes to the UX/UI the customer builds, and specific endpoints that are required to build out a best in class user experience.
Project management.You have experience with and are a super user of Smartsheets, Asana, Linear, or another type of project management tool. You will own a portfolio of complex, critical implementations and projects, and will shape roadmaps, define key milestones, and track progress to ensure successful execution ahead of the deadline.
Cross-functional coordination:You will ensure alignment across Business Development, Marketing, Product, and Engineering teams, driving them toward a shared vision. By setting clear goals and building cross-functional roadmaps, you will keep all stakeholders focused, coordinated, and executing efficiently.
Product Management.We're creating a completely new product, so you will need to spot when a new feature could help unlock a use case and be comfortable working with product and engineering to make it a reality.
Commercial Strategy:Understand the commercial fundamentals of each implementation and work to ensure they are delivered successfully. Deeply understand what characterises a high conversion user flow and help our customers successfully implement it.
What we are looking for
You are an implementation powerhouse:You have 5+ years of experience in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company. Your expertise lies in working with high-growth, product-led technology companies, ideally in FinTech or HR. You've worked on complex API integrations and you know exactly how to execute them successfully.
You have exceptional project management skills: Juggling multiple high-priority projects is second nature to you, thanks to your outstanding organizational skills and ability to maintain clarity in chaotic situations. You are organized and are a champion at pushing customer projects forward.
You balance a technical, product, and commercial mindset: You have a strong technical aptitude with the ability to understand and influence product development, and a deep understanding of API's and webhooks. Additionally, your business acumen shows you have the ability to onboard into complex, operationally intensive industries, and ensures well-rounded decision-making.
You are a master of communication: Your written and verbal communication skills are exceptional, allowing you to convey complex ideas effectively and engage with diverse stakeholders. You are able to persuade C-level executives at leading tech-enabled businesses.
You are proactive, creative, and hands-on:You take the initiative to tackle challenges, bring creativity to your work, and consistently think ahead in a fast-paced environment. You are not afraid to roll-up your sleeves and execute when needed, and you're not afraid to think out of the box. You are comfortable creating processes, playbooks, and assets from scratch.
Work at Gigs
At Gigs, we know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on in-person collaboration to spark creativity and drive execution. We're remote-friendly by design, but we also offer hubs for those who need the energy and focus that only in-person collaboration can bring.
Gigs Pads: Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together.
Gigs Republic: Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
If you're driven by curiosity, creativity, and the chance to shape the future of telecom, let's talk.
Want to learn more about our benefits, hubs, and what it's like to work at Gigs? Check out our Careers page.
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Solutions Engineer
Network Engineer job 33 miles from Mountain View
Who is Recruiting from Scratch:Recruiting from Scratch is a talent firm that focuses on placing the best candidate for our clients.
Solutions Engineer - High-Growth Construction Tech Startup (SF) Growing Series A Startup | 2XX+ Customers | $XM+ ARR | Profitable
Our client, a venture-backed construction tech startup, is revolutionizing the industry with their innovative integration platform. They're seeking a Solutions Engineer to join their dynamic team in San Francisco. This is a rare opportunity to join a profitable early-stage startup backed by top-tier investors (including YC and leading Silicon Valley VCs).
Why This Role Is Special:
Early-stage with de-risked fundamentals: Join a company with product-market fit, strong revenue, and profitable growth
Work alongside a technical founding team with previous successful exits
Tackle meaningful challenges in a massive, underserved market
Be part of an ambitious team building something transformative
The Role: You'll be a crucial player in accelerating revenue growth, reporting directly to the CEO. You'll lead technical demos, support the sales process, and become the go-to expert for the product's technical capabilities.
Key Responsibilities:
Lead technical demos and follow-up conversations with prospective customers
Develop and maintain sales collateral and product documentation
Partner with Sales to address technical questions and handle objections
Support customer onboarding and implementation processes
Influence product roadmap based on customer feedback
Requirements:
2-5 years of experience in Solutions Engineering, Product, or Engineering roles
Strong technical aptitude (experience with APIs, SQL, Postman, or similar tools)
Excellent communication skills with both technical and non-technical audiences
Startup experience preferred (Seed/Series A/Series B)
Must be able to work in-person in San Francisco (5 days/week)
Compensation:
Base: $120k - $185k
Equity: 0.05% - 0.20%
Full benefits package
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Solutions Engineer
Network Engineer job 33 miles from Mountain View
About Formal
Formal is data security platform designed to help teams understand and control their data on autopilot.
We're building a modern protocol-aware reverse-proxy for datastores and APIs that helps organizations understand their data in real-time. This allows teams to see how sensitive data is stored, consumed, and used in order to enforce least privilege through masking, filtering, or anonymization policies.
We are trusted by leading companies such as Ramp, Gusto, Notion to solve problems across data security and compliance, data quality management, and infrastructure access.
Formal is backed by top-tiers VCs including Thrive Capital and Y Combinator with angel investors that include executives and founders from Datadog, Clickhouse, Plaid, and Vanta.
About the Role
Formal is on a mission to build the best engineering team and we're looking for people who want to make outsized impact on shaping the product and building the company.
We're looking for a Solutions Engineer who will partner closely with our customers and prospects to deeply understand their infrastructure and workflows, guide technical evaluations, and ensure successful deployments and ongoing value.
This is a hybrid role that blends strong technical acumen with customer-facing empathy. You'll collaborate with engineering, product, and GTM teams to solve complex customer problems and influence the roadmap based on real-world needs.
If you're someone who loves diving into technical architecture, explaining complex topics clearly, and helping teams adopt powerful products, this role is for you.
What you'll do
Act as the technical point of contact for prospects and customers during onboarding, pilots, and expansions
Lead deep technical conversations with engineering, security, and data teams at modern companies
Design and deliver customized solution architectures that demonstrate the value of Formal's platform
Work closely with engineering to prioritize and scope technical requests or integrations
Build internal tooling, scripts, or resources to accelerate onboarding and repeatability
Develop and maintain deep expertise in Formal's product, data protocols, and adjacent ecosystem (e.g., Postgres, Kafka, S3, Snowflake)
Gather feedback and relay customer insights to product and engineering to help shape the roadmap
What You Need
Experience in a solutions engineering, sales engineering, or implementation engineering role at a developer-facing company
Strong technical background - you've written production code, debugged systems, or run infrastructure before
Ability to clearly explain complex concepts to both technical and non-technical audiences
Familiarity with cloud platforms (AWS, GCP, Azure) and modern infrastructure tools
Comfort working across a variety of systems, APIs, and data protocols (e.g., Postgres, Kafka, MySQL, Snowflake, S3)
A collaborative mindset and a high sense of ownership - you're proactive and love solving problems hands-on
Excellent verbal and written communication skills
Nice-to-Haves
You have worked in a fast, high-growth startup environment before
You have experience using tools like Temporal and Render
You have extensive knowledge of datastore protocols (Postgres, S3, Kafka)
Compensation
This role offers cash compensation and a stock options grant.
The positioning of offers within a certain range depends on various factors, including: candidate experience, qualifications, skills, and business requirements.
Benefits (for U.S.-based full-time employees)
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
Flexible PTO
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Solutions Engineer
Network Engineer job 33 miles from Mountain View
Opaque is the confidential AI platform unlocking sensitive data to securely accelerate AI into production. Created by world-renowned researchers at the Berkeley RISELab, Opaque's user-friendly platform empowers organizations to run cloud-scale, general purpose AI workloads on encrypted data. Opaque supports popular languages and frameworks for AI, including Python and Spark, and enables governed data sharing with cryptographic verification of privacy and sovereignty. Opaque customers deploy high-performance AI faster and eliminate the tradeoff between innovation and security.
WHO WE ARE
At Opaque, we cultivate an effective work culture grounded in kindness, customer-centricity, and continuous improvement. By fostering innovation, inclusivity, and excellence, we attract top talent and set industry standards, leading to widespread adoption and trust in AI technologies that keep data private and sovereign.
About the Role
We are looking for a Solutions Engineer to play a critical role in both pre-sales and post-sales engagements, acting as a bridge between our technical capabilities and customer needs. You will work closely with Account Executives during the sales cycle and collaborate with the Product and Engineering team post-sale to ensure seamless implementation and customer success.
Key Responsibilities
Partner with Account Executives (AEs) to support technical pre-sales efforts, including custom product demos, solution design, and proof-of-concepts tailored to customer requirements.
Address technical objections and articulate the value of our solution to ensure customer confidence.
Act as a trusted technical advisor , guiding prospects and customers through the evaluation and adoption of our platform.
Build, maintain and document demos, and POCs.
Collaborate with internal teams to ensure a smooth pilot and implementation process, working cross-functionally with Product, Engineering, and Operations.
What We're Looking For
5+ years of experience in customer facing technical roles.
Technical experience in data engineering, ETL, data applications, data science
Developer experience in at least one of the following. python, scala, java, or R.
Understanding of GenAI concepts and agentic frameworks.
Strong technical aptitude , with experience working with public cloud providers (AWS, Azure, or GCP)
Exceptional communication skills , with the ability to translate technical features into real-world business value for customers.
Startup experience -comfortable working in a lean, fast-paced environment.
Proven success supporting technical buyers and collaborating on closing deals.
Why Join Us?
Be a key player in a high-growth startup where your impact is tangible.
Work with cutting-edge technology in the AI/ML space.
Collaborate with a team of passionate, driven professionals.
Competitive salary, benefits, and career growth opportunities.
If you're passionate about solving customer challenges with innovative solutions and have a strong technical background, we'd love to hear from you!
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Solutions Engineer
Network Engineer job 33 miles from Mountain View
About Gigs
At Gigs, we're building the operating system for mobile services-a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity-bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 90 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We're tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you're driven by curiosity, creativity, and the chance to shape the future of telecom, we'd love to hear from you.
The Role
A Solutions Engineer is our customers' technical partner at Gigs. You will help customers plan, coordinate and successfully launch integrations using the Gigs API.
The role is a unique blend of the technical, strategic and operational. Work can range from partnering with Product on a critical feature blocking a strategic onboarding, to scoping, coordinating, and driving an API implementation over multiple geographies with one of the world's largest Fintechs.
Implementation sits within Customer Success at Gigs but the role lies at the heart of Gigs' different functions. You will work closely with Product and Engineering, working together to scope new features and provide on-going feedback. But you will also be heavily involved with Growth: working in tandem with the Business Development team for new implementations and being the main point of contact with our largest customers as they do further development.
What you'll do
Deliver customer implementations. You will act as an owner, treating each API integration as a unique proposition and carefully scoping and delivering the perfect implementation for a specific customer's use case. You will work step by step with the customer to ensure that they are including the right feature set, API endpoints, and wireframes for success.
Key technical contact. You'll work with our customer's engineering and product teams as they integrate and continue to develop with Gigs, and advise them on the best implementation path.
User flow advisor. You will be the subject matter expert when it comes to the UX/UI the customer builds, and specific endpoints that are required to build out a best in class user experience.
Project management. You have experience with and are a super user of Smartsheets, Asana, Linear, or another type of project management tool. You will own a portfolio of complex, critical implementations and projects, and will shape roadmaps, define key milestones, and track progress to ensure successful execution ahead of the deadline.
Cross-functional coordination: You will ensure alignment across Business Development, Marketing, Product, and Engineering teams, driving them toward a shared vision. By setting clear goals and building cross-functional roadmaps, you will keep all stakeholders focused, coordinated, and executing efficiently.
Product Management. We're creating a completely new product, so you will need to spot when a new feature could help unlock a use case and be comfortable working with product and engineering to make it a reality.
Commercial Strategy: Understand the commercial fundamentals of each implementation and work to ensure they are delivered successfully. Deeply understand what characterises a high conversion user flow and help our customers successfully implement it.
What we are looking for
You are an implementation powerhouse: You have 5+ years of experience in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company. Your expertise lies in working with high-growth, product-led technology companies, ideally in FinTech or HR. You've worked on complex API integrations and you know exactly how to execute them successfully.
You have exceptional project management skills: Juggling multiple high-priority projects is second nature to you, thanks to your outstanding organizational skills and ability to maintain clarity in chaotic situations. You are organized and are a champion at pushing customer projects forward.
You balance a technical, product, and commercial mindset: You have a strong technical aptitude with the ability to understand and influence product development, and a deep understanding of API's and webhooks. Additionally, your business acumen shows you have the ability to onboard into complex, operationally intensive industries, and ensures well-rounded decision-making.
You are a master of communication: Your written and verbal communication skills are exceptional, allowing you to convey complex ideas effectively and engage with diverse stakeholders. You are able to persuade C-level executives at leading tech-enabled businesses.
You are proactive, creative, and hands-on: You take the initiative to tackle challenges, bring creativity to your work, and consistently think ahead in a fast-paced environment. You are not afraid to roll-up your sleeves and execute when needed, and you're not afraid to think out of the box. You are comfortable creating processes, playbooks, and assets from scratch.
Work at Gigs
At Gigs, we know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on in-person collaboration to spark creativity and drive execution. We're remote-friendly by design, but we also offer hubs for those who need the energy and focus that only in-person collaboration can bring.
Gigs Pads: Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together.
Gigs Republic: Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
If you're driven by curiosity, creativity, and the chance to shape the future of telecom, let's talk.
Want to learn more about our benefits, hubs, and what it's like to work at Gigs? Check out our Careers page.
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Solutions Engineer
Network Engineer job 33 miles from Mountain View
About Us
Alembic is where top engineers are solving marketing's hardest problem: proving what actually works. If you're looking for frontier technical challenges at an applied science company, this is the place.
At Alembic, we're not just building software, we're decoding the chaos of modern marketing. Join Alembic to build trusted systems that Fortune 100 companies use to make multimillion dollar decisions.
We're backed by leading tech luminaries including WndrCo (founded by DreamWorks founder Jeffrey Katzenberg), Jensen Huang, Joe Montana, and many more.
About the Role - Solutions Engineer
We're seeking a highly skilled and experienced individual to join our team. As a critical member of our team, you'll serve as the technical value champion throughout the customer lifecycle by leveraging platform expertise to showcase capabilities, analyze outcomes, and ensure customers achieve measurable business impact from their investment in the Alembic platform.
This role is crucial in powering the success of our company by bridging the gap between technical capabilities and business value, working across both the sales and customer success functions.
What You'll Do
Drive technical proof points during sales process that increase win rates
Develop and execute sophisticated analyses that demonstrate clear ROI for customers
Create reusable technical methodologies that scale value demonstration across accounts
Deliver compelling technical demonstrations and presentations that articulate Alembic's unique value proposition
Analyze customer data to identify patterns, trends, and optimization opportunities
Increase customer retention and expansion through data-driven insights
Build trusted technical advisor relationships spanning prospect to mature customer stages
Collaborate with product teams to provide voice-of-customer input based on technical needs
Create and maintain technical documentation and best practices for customer success use cases
Growth Opportunities
Technical Value Framework: Develop innovative methodologies for quantifying and demonstrating the business impact of our platform
Customer Success Strategy: Influence our approach to technical enablement and value realization across the customer lifecycle
Product Direction: Become a key voice in product development based on your deep understanding of customer technical needs
What Will Help You SucceedMust-Haves
7+ years experience in technical analytics, data science, sales engineering, or similar technical roles
Strong Python / SQL skills with demonstrated ability to analyze complex datasets
Experience with data visualization tools and creating business-focused reports
Ability to translate technical concepts into accessible business insights
Strong presentation skills with experience delivering technical demonstrations
Proven ability to work effectively with both technical stakeholders and business users
Technical problem-solving orientation with attention to detail
Should-Haves
Background spanning both pre-sales and post-sales technical roles
Experience with dashboard development
Demonstrated ability to build relationships as a technical advisor
Experience defining and measuring technical KPIs aligned to business goals
Understanding of attribution models and marketing analytics methodologies
Background working in SaaS or enterprise software environments
Nice-to-Haves
Specific experience with marketing analytics platforms or media measurement tools
API integration knowledge and experience with data transformation processes
Experience developing custom analytics solutions for enterprise clients
Background working with enterprise clients in marketing/advertising technology
Experience creating technical training materials
Knowledge of statistical analysis and experimental design
Experience in a hybrid sales/success function
Hiring Process
We view hiring as a two-way conversation. We also believe speed is paramount in delivering a great candidate experience. We focus on getting to know who you are, what you want to do, and how you do your best work. We know you're busy, so we like to move through stages quickly. We'll ask you to introduce us to references at offer stage.
We'd love to share more with you. If you want to learn more about Alembic or this role, please let us know of your interest.
Why You Might Be Excited About Alembic
Hard problems with real impact: You'll tackle the hardest challenges in marketing analytics while building systems that influence multimillion-dollar decisions at Fortune 100 companies
Technical autonomy: You want ownership over technical decisions and the freedom to solve complex problems your way
Cutting-edge technology: Work with advanced AI/ML algorithms, composite AI solutions, private NVIDIA DGX clusters, and the latest in data processing at scale
Elite team: Join top engineers who thrive on challenging problems and high-impact work
Startup upside: Early-stage equity opportunity with experienced leadership and proven product-market fit
Why You Might Not Be Excited
If you only want to tell people what to build instead of building and coding alongside them, we're not the environment for you
You prefer company practices with 100% built-out process for every detail
You prefer static over dynamic. Projects, priorities, and roles will adapt to your skill set and goals. Though we have real paying customers and a playbook for growth, we proudly remain an early-stage startup
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AI Agent Solutions Engineer
Network Engineer job 33 miles from Mountain View
About Us
At Relevance AI, we're building the future of work. Our mission is to enable the next doubling in human prosperity by delegating as much work as possible to an AI Workforce - a team of AI agents working together in a multi-agent system.
We are building an entirely new category and scaling rapidly to meet unprecedented customer demand. We need exceptional talent to help us grow. If you're ready to be part of a trailblazing company that's at the cutting edge of AI, this is the place for you.
The Role
We are open to individuals across varied experience levels. As an AI Agent Solutions Engineer at Relevance AI, your role will be critical in helping our Enterprise customers leverage AI agents to solve core business problems.
Using our low-code/ no-code platform, you will get the opportunity to co-design, architect and develop production-grade AI agents at Enterprise scale. You will also be an evangelist and enabler of our technology, driving technical success and product adoption.
This is an exciting opportunity for someone passionate about agentic AI, creative problem-solving, and working directly with customers to transform their businesses with intelligent automation.
Your impact
Your work will involve both engineering excellence and close customer collaboration, bridging product strategy with real-world impact. Key responsibilities include:
Engaging with customer stakeholders-technical and executive-to identify high-impact automation opportunities and guide AI agent adoption across pre- and post-sales phases.
Delivering compelling, tailored presentations and demonstrations that showcase the business value and operational impact of AI agents.
Conducting in-depth discovery sessions to assess and understand customer requirements as well as their deepest pain points.
Designing and developing tailored AI agents that solve real business problems, ensuring operational fit, scalability, and measurable value.
Lead customer enablement through hands-on training, onboarding, and ongoing support to drive self-sufficiency on the Relevance AI platform.
Act as a strategic partner, influencing product direction through customer insights while identifying opportunities for deeper integration and growth.
What We're Looking For
Highly accomplished experience in solutions engineering, technical consulting or forward-deployed engineering.
Experience building demo environments and productionizing use-cases on low-code SaaS platforms and/or AI solutions.
Proven customer-facing skills with a track record of driving technical value and success with Enterprise customers in fast paced environments.
Engineering mindset and strong technical foundations. You will need to be comfortable working with APIs. Experience with Python/ Gen AI/ LLMs is highly valued.
Ability to translate business needs into technical solutions and communicate complex concepts to non-technical stakeholders.
Passion for AI and its real-world applications, with a customer-first mindset and a drive for continuous learning.
Why Join Us?
Work at the forefront of AI with a nimble team that is constantly pushing boundaries. We encourage and celebrate ideas that drive our mission forward.
We're guided by our five values: truth-seeking, be empathetic, put the customer first, have two gears, and build memories.
We've set high standards in our high-trust environment-we hire exceptional people to do great work. In return, we reward our people with competitive salaries, unparalleled professional growth and career-defining opportunities.
Relevance AI is well-funded by leading investors, including Bessemer Venture Partners, Insights Partners, Peak XV, King River Capital.
As an early team member, you'll play a key role in shaping our future-including our culture, ways of working, and even the benefits we offer. We're laying the foundations now, and your ideas can help define what comes next.
Benefits
???? Health Insurance Contribution - Relevance AI contributes to the cost of individual medical, dental, and vision insurance for employees.
Commuter Benefits - Save on your commute with pre-tax deductions for transit and parking expenses
️ Unlimited Annual Leave - Flexible time off policy to rest, recharge, and take care of what matters most
ESOP - Employee Stock Ownership Plan so you can grow with the company
AI Productivity Benefit - Get up to $1200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills
Parental Leave - We offer 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent
Milestone Merch - Celebrate your work anniversaries with customised Relevance AI swag
Team Meals - Enjoy free Friday lunches, Uber Eats dinners, and regular catered office lunches
???? Quarterly Team Events - Build stronger connections through fun, meaningful team bonding experiences every quarter
Social Clubs - Share your hobbies and interests by joining or starting a club with your teammates. A few clubs we already have are hiking, chess, and board game nights. We also have a social committee you can join-new ideas are always welcome!
Snacks & Drinks Galore - Stay energised with a wide selection of snacks and a fully stocked fridge of drinks in the office
Community Events - As the home of the AI workforce, we regularly host events featuring thought leaders, industry partners, and the wider community-right at our office, so you can join straight after work
Sonder EAP - Access 24/7 mental health and wellbeing support through Sonder, our Employee Assistance Program
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Associate Solutions Engineer
Network Engineer job 33 miles from Mountain View
About Decagon
Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.
We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
About the Role
Decagon is looking for an Associate Solutions Engineer to join our growing team and play a key role in supporting the delivery of AI-powered solutions for enterprise customers. In this early-career role, you'll work closely with senior Solutions Engineers, Account Executives, and Product teams to help articulate Decagon's value, support technical evaluations, and contribute to customer success during pre-sales engagements.
This is a unique opportunity to gain hands-on experience at the intersection of AI, enterprise technology, and go-to-market strategy-ideal for a technically curious and business-savvy individual looking to grow into a strategic solutions role.
You May Be a Good Fit If You:
Have 1-2 years of experience in a customer-facing role such as solutions consulting, technical support, product specialist, or pre-sales engineering.
Are eager to collaborate with Account Executives to understand customer pain points and assist in identifying tailored solutions that drive value.
Are comfortable learning and using technical tools to build basic product demonstrations, leveraging Decagon's platform to align with customer use cases.
Have strong communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
Thrive in a fast-paced, collaborative environment, and are excited to learn from experienced team members while contributing to real customer projects.
Have a basic understanding of enterprise go-to-market (GTM) processes, CRM systems, or revenue operations workflows.
Even better if you:
Experience in high-growth startup environment
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Solutions Engineer
Network Engineer job 33 miles from Mountain View
About the company
Braintrust is building the modern platform for evaluating and deploying AI systems. Our mission is to help enterprises build trust in their AI by making it easy to test, monitor, and improve models using real-world evaluation frameworks. We work with cutting-edge customers in finance, healthcare, and tech who are building production-grade AI systems.
About the role
We are looking to hire a solutions engineer to partner with our sales team to navigate every part of the sales process. In this role, you'll working closely with technical stakeholders at companies ranging from small startups to massive enterprises. Our primary users are software engineers and PMs at world-class tech companies who are working to leverage GenAI.
What you'll do
Partner with our sales team to articulate the overall Braintrust value proposition, vision, and strategy to customers
Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Deliver product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
Ideal candidate credentials
5+ years of experience as a sales engineer or in solutions consulting
Ability to connect a customer's specific problems to Braintrust's solutions
Proficiency in Typescript and Python
Has written prompts / tinkered with GPT models and apps
Benefits include
Medical, dental, and vision insurance
401k plan
Daily lunch, snacks, and beverages
Flexible time off
Competitive salary and equity
AI Stipend
Equal opportunity
Braintrust is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Solutions Engineer
Network Engineer job 33 miles from Mountain View
Why Mintlify?
We're on a mission to empower builders.
Massive reach: Our docs platform serves 70 million+ developers every year and powers documentation for 8,000+ companies, including Anthropic, Cursor, Windsurf, Scale AI, X, and over 20 % of the last YC batch.
Small team, huge impact: We're only 20 people today, backed by $18.5 million in funding, each new hire shapes the company's trajectory.
Culture of slope over y-intercept: We value learning velocity, grit, and unapologetically unique personalities.
We grew in value faster than headcount and we're looking to align the two in the coming year.
About our Solutions Engineer role:
This is a strategic, customer-facing role designed to accelerate customer implementation and maximize adoption of Mintlify. You'll be responsible for managing the onboarding process for our largest enterprise customers while also overseeing external implementation agencies to ensure consistent quality and efficiency.
Key Responsibilities:
Drive continuous improvement of Time-to-Value (TTV), capacity, and overall onboarding experience
Manage relationships with external implementation agencies to scale our migrations capacity
Build and configure customized documentation experiences for our most strategic customers
Create custom components and solutions tailored to enterprise customer needs
Track and report on completed onboardings, identifying opportunities for process optimization
Serve as a technical liaison between our largest customers and internal teams
Gather and communicate customer feedback to inform product development priorities
This role works cross-functionally with sales, customer success, and our CEO to ensure enterprise customers achieve rapid implementation and value realization.
Solutions Engineer requirements:
Experience in customer-facing technical roles with a track record of managing enterprise implementations
Proven ability to manage external vendors or agencies to deliver technical solutions
Proficiency with web technologies (HTML, CSS, JavaScript) to help customers customize their documentation
Comfortable with prompt engineering to analyze, write, or action customer requests
Strong eye for design and attention to detail - you'll help customers transform their current docs experience into an enjoyable content management platform
Experience defining and improving metrics around implementation efficiency and Time-to-Value
Excellent project management skills with ability to handle multiple complex onboardings simultaneously
Strong communication skills to effectively work with both technical and non-technical stakeholders
Company Benefits:
Competitive compensation and equity | Flexible work culture
20 days paid time off every year | Health, dental, vision
401k or RRSP | Free lunch and dinners
$420/mo. wellness stipend | Annual team offsite
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Machine Learning Systems Engineer
Network Engineer job 15 miles from Mountain View
Machine Learning Systems Engineer - 3D Generative AI
A well-funded and fast-growing company at the forefront of 3D generative AI is seeking a Machine Learning Systems Engineer to help build the most advanced end-to-end machine learning infrastructure for 3D content generation. This is a rare opportunity to work alongside a globally distributed team of experts in computer graphics, AI, and large-scale systems.
With millions of users and tens of millions of 3D assets generated, the platform is transforming the way creators-from solo artists to game developers-bring ideas to life in 3D. Backed by top-tier venture capital and led by researchers with backgrounds in elite institutions and industry-leading tech companies, this team is pioneering next-generation 3D foundation models.
What You'll Do
You'll be responsible for helping design, build, and optimize the machine learning infrastructure supporting large-scale 3D model training and inference. This includes:
Training Infrastructure
Collaborate with researchers to support training of custom in-house foundational models.
Build and scale distributed training systems across hundreds or thousands of GPUs.
Identify bottlenecks and optimize throughput and efficiency.
Develop and maintain job scheduling systems and GPU clusters.
Create and optimize custom 3D-specific operations using Triton or CUDA.
Inference Systems
Develop and maintain efficient inference endpoints for complex model pipelines.
Implement model optimization strategies such as compilation, kernel fusion, quantization, and more.
Enable low-latency inference for real-time or near-real-time applications.
What We're Looking For
Solid background in machine learning and/or high-performance graphics.
Strong coding skills in Python and/or C++.
Experience with ML frameworks such as PyTorch, JAX, or Flax.
Passion for digging into low-level performance improvements and system optimization.
Ability to rapidly learn new technologies and work in a fast-paced, collaborative environment.
Excellent communication skills and experience working with remote teams.
Nice To Have
Deep understanding of PyTorch internals, including experience with torch.compile, FSDP, or distributed training backends.
Familiarity with Triton kernel development.
Experience with large-scale model parallelism techniques: data, tensor, pipeline, or hybrid parallelism.
Hands-on experience with 3D generative models, diffusion models, or video-based models.
Knowledge of mixed precision training (e.g., bf16, fp8).
This is a high-ownership role with the opportunity to shape the future of 3D content generation. If you're excited about building ML systems at scale and working on cutting-edge 3D AI, this could be a great fit.
GTM Solutions Engineer
Network Engineer job 33 miles from Mountain View
Engagement Manager at Vapi (W21)$125K - $250K • 0.05% - 0.10%Voice AI for developers.San FranciscoFull-time US citizen/visa only3+ years Apply now About Vapi
Voice AI for developers
About the role
Join our team: Vapi is a Series “A” Voice Agent AI start-up revolutionizing the way businesses interact with their customers. We're looking for an experienced Engagement Manager to help drive the adoption of our VoiceAI solutions among our most strategic customers.
About the role:
As our first Engagement Manager, you will play a critical role in building and delivering VoiceAI solutions to our key clients. You will work closely with our field engineering team to scope, plan, and execute projects that bring the future of voice technology to our customers.
Responsibilities:
Collaborate with Vapi's most strategic customers to bring VoiceAI to production and drive business outcomes
Own technical and business scoping, kick-off, implementation, project planning, and vision with key stakeholders
Lead project and customer interactions, ensuring successful delivery and customer satisfaction
Work closely with field engineering to ensure seamless project execution
Requirements:
2-4 years of consulting experience (McKinsey, Bain, BCG, or similar)
CS or Eng Degree
Strong business acumen and commercial awareness
Excellent communication and project management skills
Ability to work in a fast-paced environment with multiple stakeholders
Nice to have:
Experience with AI, voice technology, or software development
Familiarity with cloud-based solutions and enterprise software
What we offer:
Opportunity to work on cutting-edge VoiceAI solutions
Collaborative and dynamic work environment
Professional growth and development opportunities
Competitive compensation and benefits package
Location:
San Francisco
70% Bay Area / 30% NYC travel (approximately 2-3 trips per month)
Reports to: SVP Field Ops
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Network Communication System Specialist
Network Engineer job 15 miles from Mountain View
Network Systems Specialist Job Overview: Join our team as a Network Communications Systems Specialist, where you'll lead in overseeing network management functions, integrated control centers, and multichannel communications systems. You'll play a pivotal role in managing network operations and communications systems.
Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, contributing to seamless operational support.
Requirements: Attend a 29-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, fiberoptic cable installation, network engineering, and hardware maintenance.
Advanced certifications require additional full funded training programs.
Benefits: Comprehensive Healthcare, Vision, and Dental plans.
30 days paid vacation.
90 days paid paternity and maternity vacation.
Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.
Housing, clothing, and relocation allowance.
Tuition assistance.
Student loan repayment.
Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.
Hiring bonus opportunities available.
Specialty bonuses available depending on qualifications and position.
Guaranteed promotion opportunities.
Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications.
Similar Career Fields Include: Internetworking Technician, Radio, Cellular, and Tower Equipment Installers and Repairers, Computer System Analyst.
About Our Organization: The U.
S.
Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals.
Be All You Can Be.
Now Hiring Full and Part Time Positions.
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