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Night Auditor Vs Front Desk Clerk

The differences between night auditors and front desk clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a night auditor has an average salary of $31,498, which is higher than the $26,669 average annual salary of a front desk clerk.

The top three skills for a night auditor include reservations, check-in and guest service. The most important skills for a front desk clerk are reservations, customer service, and night audit.

Night auditor vs front desk clerk overview

Night AuditorFront Desk Clerk
Yearly salary$31,498$26,669
Hourly rate$15.14$12.82
Growth rate--
Number of jobs29,341141,042
Job satisfaction--
Most common degreeBachelor's Degree, 37%High School Diploma, 35%
Average age3737
Years of experience--

What does a night auditor do?

A Night Auditor is responsible for handling late-night front-desk operations, mostly at hotels or other lodging establishments. Among the primary duties involve greeting guests and handling check-in and check-outs, responding to reservations, process and collect payments, preparing reports and necessary documentation, and attending to the guests' inquiries, requests, and concerns. Furthermore, Night Auditors must also coordinate with day-shift workers to be aware of the daily reports, and as well as oversee the entire establishment's operation to ensure the guest's welfare.

What does a front desk clerk do?

Front desk clerks are responsible for welcoming office guests and accommodating any questions they may have. As their designation suggests, they are usually stationed at the entrance or front of the office. They are often the first company employee that a guest encounters upon reaching the office area. Front desk clerks should be familiar with the office space and the employees of the company so that they can effectively direct guests or visitors. Front desk clerks should also have a copy of the general schedule of appointments or meetings in the office so that they can let in guests accordingly. They also often do most of the administrative or clerical activities needed by the front office. They should have great interpersonal skills, patience, and communication skills.

Night auditor vs front desk clerk salary

Night auditors and front desk clerks have different pay scales, as shown below.

Night AuditorFront Desk Clerk
Average salary$31,498$26,669
Salary rangeBetween $25,000 And $38,000Between $21,000 And $33,000
Highest paying CitySeattle, WASan Francisco, CA
Highest paying stateWashingtonHawaii
Best paying companyEndicott CollegeHilton Grand Vacations
Best paying industryReal EstateRetail

Differences between night auditor and front desk clerk education

There are a few differences between a night auditor and a front desk clerk in terms of educational background:

Night AuditorFront Desk Clerk
Most common degreeBachelor's Degree, 37%High School Diploma, 35%
Most common majorBusinessBusiness
Most common college--

Night auditor vs front desk clerk demographics

Here are the differences between night auditors' and front desk clerks' demographics:

Night AuditorFront Desk Clerk
Average age3737
Gender ratioMale, 45.5% Female, 54.5%Male, 24.2% Female, 75.8%
Race ratioBlack or African American, 10.5% Unknown, 6.8% Hispanic or Latino, 17.8% Asian, 9.8% White, 53.7% American Indian and Alaska Native, 1.4%Black or African American, 10.9% Unknown, 6.5% Hispanic or Latino, 20.3% Asian, 9.4% White, 51.7% American Indian and Alaska Native, 1.3%
LGBT Percentage13%13%

Differences between night auditor and front desk clerk duties and responsibilities

Night Auditor example responsibilities.

  • Manage customer experience by conducting check-in/out, reservations, and neutralize customer complaints.
  • Provide exceptional customer service on a daily basis and utilize customer service skills and basic GSR duties.
  • Validate the VIP hospitality folio.
  • Organize the booking for guests as to not over book rooms.
  • Review and reconcile cash and credit tips for all eligible employees which assure accurate payouts when payroll are due.
  • Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
  • Show more

Front Desk Clerk example responsibilities.

  • Manage customer service issues with ease and charm and train other co workers in daily operations.
  • Deliver messages and run errands.
  • Job responsibilities consist of being a cashier, bagging groceries, assisting customers, stocking, cleaning, etc.
  • Cross-Train and provide back-up for PBX representatives when necessary.
  • Follow emergency procedures for evacuating property safely via PBX phone.
  • Advertise Ramada facilities by creating fliers, arranging promotions, and facilitating group reservations.
  • Show more

Night auditor vs front desk clerk skills

Common night auditor skills
  • Reservations, 18%
  • Check-In, 11%
  • Guest Service, 9%
  • Customer Service, 7%
  • Guest Satisfaction, 6%
  • Cash Handling, 4%
Common front desk clerk skills
  • Reservations, 36%
  • Customer Service, 14%
  • Night Audit, 4%
  • Computer System, 4%
  • Room Availability, 4%
  • Guest Service, 3%

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