What is an office assistant and customer service and how to become one

Key steps to become an office assistant and customer service

1. Explore office assistant and customer service education requirements

   Most common office assistant and customer service degrees

   Bachelor's

   33.9 %

   High School Diploma

   26.3 %

   Associate

   24.6 %

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2. Start to develop specific office assistant and customer service skills

   Skills	Percentages
   Customer Service	28.36%
   Data Entry	15.83%
   Payroll	4.05%
   Schedule Appointments	3.36%
   Credit Card Payments	3.35%

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3. Complete relevant office assistant and customer service training and internships

   Accountants spend an average of 6-12 months on post-employment, on-the-job training. New office assistant and customer services learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an office assistant and customer service based on U.S. Bureau of Labor Statistics data and data from real office assistant and customer service resumes.

4. Research office assistant and customer service duties and responsibilities

   • Manage on-site registration at events including management of volunteers, registration setup, and coordinate all registration logistics.
   • Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
   • Determine Medicaid requirements and eligibility.

5. Prepare your office assistant and customer service resume

   When your background is strong enough, you can start writing your office assistant and customer service resume.

   You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an office assistant and customer service resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

   Choose From 10+ Customizable Office Assistant And Customer Service Resume templates

   Build a professional Office Assistant And Customer Service resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Office Assistant And Customer Service resume.
   

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6. Apply for office assistant and customer service jobs

   Now it's time to start searching for an office assistant and customer service job. Consider the tips below for a successful job search:

   1. Browse job boards for relevant postings
   2. Consult your professional network
   3. Reach out to companies you're interested in working for directly
   4. Watch out for job scams