Wire Operations Specialist
Operations Specialist Job In Grand Rapids, MI
Job Description
The POWER of a CAREER!
At Northpointe Bank, we believe your career should empower you — to grow, contribute, and find purpose. We’re hiring a Wire Operations Specialist to join our operations team. This is a critical back-office role that ensures the accurate, secure, and compliant processing of wire transfers across our banking systems.
If you thrive in a detail-driven environment, value precision and compliance, and enjoy contributing to high-stakes financial transactions, this role could be the perfect fit.
What You’ll Do:
Process and validate incoming and outgoing wire transfers with accuracy and timeliness
Monitor and record wire activity to ensure full audit and compliance readiness
Support FedWire activity including sending, receiving, and transaction verification
Assist with administrative and operational support tasks related to wire functions
Adhere to internal policies, regulatory requirements, and confidentiality standards
Keep current on changes to compliance rules and internal procedures
Meet daily performance expectations around quality, timeliness, and accountability
What You Bring:
High school diploma or equivalent required; coursework in finance or business is a plus
Prior experience in wire operations, banking, or administrative support preferred
Proficiency in Microsoft Office (Word, Excel, Outlook) and banking platforms
Excellent organizational and multitasking skills
Strong written and verbal communication
Ability to work independently and within a team environment
High level of accuracy and a proactive, problem-solving mindset
Why Join Northpointe?
We offer a supportive, detail-oriented environment where every transaction matters. You’ll be part of a team that safeguards the integrity of financial operations — and supports your personal and professional growth.
Our Hiring Philosophy
Northpointe Bank recognizes that the quality of our people is the foundation of our success. Attracting individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
It is the policy of Northpointe Bank and its subsidiaries to provide equal employment opportunities (EEO) to all persons regardless of age, race, sex, religion, national origin, handicap, marital status, or other attributes not pertinent to the job requirements. This policy reflects our practice of making all employment decisions, from recruitment to promotions, based on an individual's qualifications without discrimination on any basis.
Benefit Information:
Medical
Dental
Vision
Life, LTD, & AD&D
Dependent Care Spending Plan (DCSA)
Employer Stock Ownership Plan with 401(k) feature and company match
Complimentary Banking Services
Tuition Assistance
Ready to Apply?
If you’re ready to take your career to the next level in a role focused on operational accuracy and secure financial transactions, we want to hear from you.
At Northpointe Bank, this is more than a job — it’s the POWER of a CAREER.
AA - EOE
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Ministry Operations Coordinator
Operations Specialist Job 48 miles from Grand Rapids
Ministry Operations Coordinator
Employment Type: Full-Time
Reports to: Executive Director
About FCFI
The Fellowship of Christian Farmers International is a nonprofit organization dedicated to equipping Christian farmers and agricultural workers to share hope and encouragement through practical ministry. FCFI supports rural communities across the U.S. and abroad through outreach events, mission projects, and faith-based partnerships.
Position Summary
The Ministry Operations Coordinator is a key team member responsible for ensuring smooth day-to-day operations, managing donor records, coordinating programs and special projects, and proactively supporting leadership functions of the FCFI leadership team, particularly the executive director. This full-time hybrid role is ideal for a mission-minded individual with a deep commitment to Christian values and the ministry goals of FCFI. The position is also designed to anticipate and alleviate operational demands currently handled by the Executive Director, freeing leadership to focus on strategic direction, fundraising, and ministry expansion.
This is a hybrid position based in Kalamazoo, MI, with 3-4 days in the office and 1-2 days remote each week.
Key Responsibilities
Administrative & Office Support
Oversee daily office functions including mail processing, supplies, scheduling, and calendar management.
Serve as a primary point of contact for ministry inquiries, internal communications, and external partners.
Maintain organized digital and physical filing systems, ministry records, mailing lists, and resource inventories.
Provide broad administrative support to the Executive Director and ministry staff, including preparation of reports, presentations, and board materials.
Sign up for events, recruit and coordinate volunteers, and manage event supply logistics.
Assist with communication and coordination with donors, volunteers, board members, ministry partners, and church contacts.
Recruit and manage office volunteers to assist with routine office functions and projects.
Manage Executive Director's travel and lodging arrangements for ministry events, conferences, and disaster response deployments.
Monitor ministry calendar, track key deadlines for events, board meetings, reporting, and communication schedules.
Assist with grant writing, grant management, and reporting requirements.
Donor and Data Management
Maintain accurate donor records using donor management software, ensuring timely data entry and updates.
Generate donor reports, analyze giving trends, and support donor communications and recognition efforts.
Prepare giving statements, personalized acknowledgment letters, and receipts for donor contributions.
Manage donor-related mailings, resource distributions, and periodic fundraising communications.
Monitor recurring donor commitments, send reminders, and coordinate donor renewal prompts.
Assist the Executive Director in tracking major donor activity and preparing tailored communication for major donors and churches.
Program and Project Coordination
Support logistics for outreach events, disaster relief deployments, mission projects, farm shows, and conferences.
Serve as a liaison with volunteers, partners, vendors, and host organizations to ensure smooth event execution.
Track participation data, gather feedback from events, and contribute to post-event analysis and reporting.
Maintain inventory systems for walking sticks, literature, tents, displays, promotional items, tools, and equipment used in ministry events.
Oversee production, assembly, and shipment of outreach materials and ministry kits.
Coordinate post-event follow-up communications with participants, partners, and volunteers.
Serve as a backup point of contact for disaster response logistics, including lodging, transportation, and equipment coordination.
Manage and grow online discipleship follow-up systems, including data management, volunteer recruitment, church partnerships, and technical support for digital platforms.
Qualifications
Strong organizational, problem-solving, and time-management skills.
Ability to work independently, identify operational gaps, and implement solutions with limited supervision.
Proficiency with Microsoft Office Suite, Google Drive, Dropbox, and other cloud-based tools.
Experience with donor management or CRM software (preferred but not required).
Clear, professional written and verbal communication skills.
Familiarity with QuickBooks or bookkeeping systems is a plus.
Experience with social media management tools, email marketing platforms (e.g., MailChimp), and ministry communications is a plus.
Ability to coordinate multiple projects and priorities simultaneously.
Alignment with the mission, values, and faith-based approach of FCFI.
Willingness to work on-site in Kalamazoo 3-4 days per week, with occasional travel for ministry events, farm shows, or disaster response deployments.
Faith Alignment Requirement:
The Fellowship of Christian Farmers International (FCFI) is a Christian ministry. As such, and in accordance with Title VII of the Civil Rights Act of 1964 as a Christian ministry, FCFI hires individuals who align with and affirm its Christian mission and Statement of Faith. This position involves representing FCFI's religious values and participating in faith-based activities, including prayer, discipleship initiatives, and evangelism support.
Preferred Experience
Nonprofit or ministry administration experience.
Volunteer recruitment, training, and coordination experience.
Event planning, conference coordination, or outreach logistics experience.
Database management, spreadsheet proficiency, and ministry resource coordination.
Grant writing, proposal development, and grant administration experience.
Experience in online discipleship, missions mobilization, or digital ministry platforms.
Background or experience with agriculture is not required, but helpful.
Compensation and Benefits
Competitive salary based on experience.
Paid sick leave (up to 40 hours per year), with an additional 32 hours of non-compensated leave available.
Flexible hybrid work schedule (3-4 days/week in office).
Opportunity to serve in a Christ-centered ministry with worldwide impact.
Strategic engagement in evangelism, discipleship, missions, and disaster response can help achieve the goals of personal ministry growth.
How to Apply
Please send your resume and a brief cover letter outlining your interest in this role to:
************
Subject line: Ministry Operations Coordinator Application - Dan Janzen
Applications will be reviewed as they are received.
Operations Specialist (Woodland R132)
Operations Specialist Job In Grand Rapids, MI
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.
**Description**
* Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
* Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
* Use communication and training resources to keep up to date with inventory process changes.
* Perform demo and restocking tasks to support technology and merchandising priorities.
* Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
* Perform other tasks as needed, including but not limited to supporting customer-facing activities.
* Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
* Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should:
* Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
* Be able to lift and carry product to various locations within and nearby the store.
**Preferred Qualifications**
You can:
* Focus on the customer experience, with an emphasis on serving both the internal and external customer.
* Be a self-starter who is detail-oriented and organized.
* Prioritize workload and meet deadlines in a fast-paced environment.
* Work in a team environment, demonstrating shared responsibility and accountability with other team members.
* Be trusted with sensitive or confidential information, keeping with Apple's core values.
* Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail2
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (**********************************************************************************************
### Application Link
*********************************
Payment Processing Specialist
Operations Specialist Job In Grand Rapids, MI
About Us:
Stenger & Stenger, founded in 1994 in Grand Rapids, MI, is a fast-growing, dynamic law firm specializing in creditors' rights across 12 states. Our mission is to provide the highest quality legal services while ensuring fair and compassionate resolutions for consumers. Our success is driven by the highly effective use of legal remedies by dedicated and motivated team members. The firm offers a friendly, fast-paced work environment and is committed to facilitating professional growth for top talent in our collaborative, supportive, and technology-driven workplace. Our vision of setting the bar together through compliant, effective legal collections is done through our core values of:
Warehouse Operations Specialist
Operations Specialist Job 11 miles from Grand Rapids
The Warehouse Specialist will work to process material orders and deliveries efficiently and accurately at the Byron Center, Michigan. The hours of operation are 7:00 am 3:30 pm, with overtime being available due to customer demand. Duties and Responsibilities
* Unload vendor deliveries and provide accurate receipt records to match materials ordered on corresponding purchase orders.
* Process incoming customer sales orders for shipment by accurately gathering the items on each order and preparing them for shipment.
* Maintain a clean and organized warehouse and yard space so that orders and deliveries are processed safely and efficiently.
* Participate in the month-end inventory count by accurately recording current inventory counts and comparing them to the accounting system count to ensure accuracy for month-end adjustments.
* Drive company vehicles as needed to pick up local vendor material orders, complete customer orders, and keep stock in place at the warehouse.
* Provide ideas and feedback to logistics teams on opportunities to improve the safety and efficiency of processing incoming and outgoing shipments.
* Set up outgoing orders with shipping vendors so that orders are delivered on time for our customers.
* Track outgoing orders to ensure that customers have received their shipments on time.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties and Responsibilities are not comprehensive and can be changed at any time, with or without notice.
Required Experience, Education, and Qualifications
* Equipment operator experience with Forklift and Skytrack. This position will train and certify employees without this experience
* Warehouse or distribution experience
* Recording critical daily information
* CDL LicenseWe will train and pay employees to receive this certification and pay them during work hours to achieve it.
* The ability to lift 50 pounds to your waist individually or 80 pounds to your waist utilizing a team lift approach.
* Time management skills, balancing multiple shipments and deliveries so that the warehouse operates efficiently.
* Clear written and oral communication is required.
* Customer service is the centerpiece of this business. The position requires satisfying our customers demands for on-time delivery and regular communication.
* Computer experience, including email and Microsoft Office
* A team-first attitude is required
* Valid drivers license
* Must have reliable transportation to the workplace(s) and customer location(s).
* Ability to successfully pass a background check related to driving.
* Ability to pass drug screening.
* Must be able to work in the United States without corporate sponsorship now and in the future.
Benefits
Kent Companies provides its employees with one of the most competitive compensation and benefits packages in the construction industry. Benefits vary by location, with a fully customized benefits package presented upon hire. Typical benefits packages include:
* Weekly pay
* PTO (Paid Time Off)
* Medical, dental, and vision coverage
* Supplemental insurance options
* Retirement plans with discretionary employer-matching
* Holiday pay (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
* Scholarship opportunities for dependents
* Leadership development opportunities
Work Environment/Physical Demand
This position splits time between an office and a warehouse environment with other team members. A team-first attitude is a must.
Position type, travel, and expected hours of work
* This is a full-time position.
* This position requires minimal travel.
* Typical hours will range from 40-45 hours per week and are subject to change. Office hours will be 7:00 a.m. 3:30 p.m.
Office Location
8945 Byron Commerce Drive, Byron Center, MI 49315
Perks associated with this role
Our goal is to offer an unparalleled career progression that is not precisely pre-determined; rather, it builds on the teammates strengths, interests, and pursuits as the individual gains experience, grows, and develops in their career. You would be hard-pressed to find another ENR Top 6 Commercial Concrete Company that parallels Kent Companies.
About Kent Companies
Kent Companies is a full-service specialty trade contractor with operations across Michigan, Texas, Ohio, and the Carolinas. As a third-generation, family-owned business, we believe our people are our greatest assets. We employ over 2,000 trade professionals nationwide and deliver every project with our Four Hallmarks: Safety, Productivity, Quality, and Customer Service. Kent Companies is known as The Leaders in Concrete and continuously ranks in the Top 10 Concrete Contractors nationwide by ENR Magazine.
Kent Companies family of brands includes Kent Concrete, Kent Underlayments, Kent Facilities, Kent Foundation Solutions, and Foundation Rescue Supply
About Kent Foundation Rescue Supply
Foundation Rescue Supply is one of the nation's largest distributors of residential and commercial foundation repair and waterproofing products. Beyond the products, we provide training resources to help our customers grow their businesses.
Foundation Rescue Supply is the premier supplier of helical and resistance piles, and waterproofing and air quality products. Our distribution team has over 50 years of experience serving customers across the country. Our comprehensive inventory and strategic distribution points mean the FRS team delivers on time, every time. Learn more about Foundation Rescue Supply by visiting foundationrescuesupply.com.
EEO Statement
At Kent Companies, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. Kent Companies does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all employment practices and personnel actions, including but not limited to hiring, recruiting, promotions, performance evaluations, termination, and compensation decisions.
The Company will strive to ensure that all employees and prospective employees will be treated equally in regard to recruitment, employment, promotions, demotions, discipline, termination, access to benefits and training, leaves of absence, and layoffs. The Company will further ensure that its management staff is aware of the Companys commitment to this policy and each member understands their individual role in the process of administering this plan.
Kent Companies will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.
Radiopharmacy Operations Specialist
Operations Specialist Job In Grand Rapids, MI
Join BAMF Health, where you're not just part of a team; you're at the forefront of a revolution in Theranostics, changing lives for the better. As a member of our global team, you'll contribute to pioneering technology and deliver top-tier patient care.
Located in the heart of downtown Grand Rapids, our cutting-edge global headquarters resides within the state-of-the-art Doug Meijer Medical Innovation Building. Step into our modern and spacious facilities, where innovation thrives and collaboration knows no bounds.
Join us in our mission to make Theranostics accessible and affordable for all, and be part of something truly remarkable at BAMF Health.
The Radiopharmacy Operations Specialist works closely and collaboratively with a multi-disciplinary team to manufacture and dispense radiopharmaceuticals to the patients we serve. Supports all aspects of manufacturing and dispensing including; production of isotopes with cyclotrons, setting up and performing synthesis, quality control, sterile manipulation, cleaning and maintenance of the cleanroom and the equipment within.
Duties and Responsibilities, including but not limited to:
Perform duties specific to:
Production of radionuclides
Preparation and testing of radiopharmaceuticals
Dispensing of radiopharmaceuticals
Exemplify compliance with all regulatory commitments including the cGMP, Radiation Safety, Pharmacy laws and corporate policies and procedures and other applicable Federal, State and Local authorities
Works in ISO 7 cleanroom to make product vials and customer vials for use in drug production
Performs environmental and personnel monitoring in ISO 5, ISO 7, and ISO 8 environments
Coordinates daily production run schedule based on patient and operational needs
Demonstrates strong documentation practices, oral communication, and writing skills. Performs clerical and administrative tasks, including maintenance of daily production records, report preparation and maintenance records
Manages Inventory (includes receiving materials, properly inspecting materials for use, and maintaining proper cycle counts)
Performs daily radiation safety tasks, along with general lab cleaning. Ensures site is clean, orderly and a safe working environment
Provide exemplary customer service, including telephone support and customer visits as necessary
Support personnel training and staff development
Basic Qualifications:
Associates Degree or equivalent in a science related field required
Preferred Qualifications:
Bachelors Degree in a science related field preferred
GMP or GLP experience preferred
Familiarity with cleanroom processes as they relate to gowning and cleaning preferred
Nuclear Pharmacy, Positron Emission Tomography (PET), Radiation safety, and/or familiarity with cyclotron processes preferred
Experience in production of radionuclides and dispensing radiopharmaceuticals preferred
Schedule Details:
Hours: This role will include a mix of first shift (between 5:00 a.m. and 4:00 p.m.) and third shift (between 10:00 p.m. and 9:00 a.m.) hours, working 8-hour shifts.
Days: Monday - Friday, with potential weekend rotations depending on business need (day off during week if working a weekend day)
At BAMF Health, our top priority is patient care. To ensure we are able to drive a Bold Advance Medical Future, we offer a well-rounded benefit package to care for our team members and their families. Highlights include:
Employer paid High Deductible Health Plan with employer HSA contribution
Flexible Vacation Time
401(k) Retirement Plan with generous employer match
Several benefit options including, but not limited to; dental, vision, disability, life, supplemental coverages, legal and identity protection
Free Grand Rapids downtown parking
Disclaimer
BAMF Health provides equal opportunities to all employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
BAMF Health will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to BAMF Health.
BAMF Health is an Equal Opportunity Employer and will not accept or tolerate discrimination or harassment against any applicant, employee, intern, or volunteer based upon the following characteristics: race, color, religion, creed, national origin, ancestry, sex, age, qualified mental or physical disability or handicap, sexual orientation, gender identity/expression, transgender status, genetic information, pregnancy or pregnancy-related status, marital status, veteran status, military service, any application for any military service, or any other category or class protected by applicable federal, state, or local laws.
Operations Specialist
Operations Specialist Job In Grand Rapids, MI
Our Operations Team is looking for an energetic and competitive Operations Specialist who is willing to go the extra mile with our customer service for carriers & sales team. Operations Specialists will collaborate with Carrier Sales and Customer Sales reps to bring cost-effective strategies and elevated service to our customers' shipping/receiving departments.
The Ally Logistics team is committed to hustling each day, because #HUSTLE means something more here. Our mission as a company is To Move Freight
, Better.
This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics.
KEY ATTRIBUTES FOR SUCCESS:
HUMBLE: Confidence is key, but so is humility. Our #HUSTLE values say it all.
HUNGRY: A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.
SMART: We're looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them.
JOB DUTIES / RESPONSIBILITIES:
Obtaining shipment updates from contractors
High-volume phone and email outreach
Negotiating rates with contractors (carrier sales)
Providing updates and solutions to team members
General Data Entry
Development into Carrier Sales, Regional Dispatch Manager, or Customer Sales
BENEFITS & PERKS:
Health / Dental / Vision Insurance Plans
401K Plan with Employer Match
Life Insurance Plan (100% employer paid)
PTO Plan (3 weeks PTO for new employees, grows with tenure)
6 paid holidays
Paid Parental Leaving Bond
Free professional coaching through Boon Health
Baby-feeding support and on-site Lounge through Pumpspotting
Comprehensive training program
Commitment to defend employees who have signed predatory non-competes (Learn more here)
Ongoing, in-house professional development
In-office gym complete with strength and cardio equipment as well as Peloton bikes
On-site espresso machine and snack machine
On-site golf simulator
QUALIFICATIONS:
A successful candidate must possess the following traits/skills:
Bachelor's Degree preferred
Alignment with Ally's #HUSTLE values
Strong written and verbal communication skills
Must be comfortable in a fast-paced and high-energy environment
ADDITIONAL INFO:
This is NOT a remote position.
A cover letter is highly recommended, even if it's brief. Tell us why you are a fit!
Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.
ACCOLADES & INDUSTRY AFFILIATIONS:
One of the Inc. 5000 fastest-growing companies four years running
One of West Michigan's Best and Brightest Employers
Member of Women in Transportation
EQUAL OPPORTUNITY STATEMENT:
Ally Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, marital status, disability, or any other protected status under applicable law.
Operations Specialist
Operations Specialist Job In Grand Rapids, MI
Job Details Main Location - Grand Rapids, MI Full Time $22.31 - $29.66 Hourly Day Admin - ClericalDescription
The Operations Specialist supports the Appeals Program by submitting and tracking client commission appeals, performing related administrative duties, and developing client relationships. They will also support the Vista PCS Team with program & lease management. The Operations Specialist manages day-to-day responsibilities as well as completion of special projects.
Essential Responsibilities:
Provides service to the client to ensure that commission appeals are submitted correctly and in a timely manner; utilizing a CRM (Salesforce) case management system to track appeals, contacting clients directly and assisting with clients' questions.
Become a subject matter expert in promotions, commission payment process and any compensation or system update to provide support to clients and Marceco's field team.
Utilize knowledge to follow established processes to vet appeals and identify commission issues for escalation.
Offers expertise to clients about the ePay Back Office reporting and appeal submissions.
Provides exceptional client service and effectively manages client expectations. (e.g., reshapes incorrect/inappropriate assumptions, establishes realistic timeframes, pushes back as necessary).
Facilitates group and one-on-one training for clients.
Generates reports utilizing internal and external databases and Excel for invoice generation, audits, reconciliations, special projects, and ad-hoc reporting for clients.
Assists with all operational aspects of the Vista PCS Operator and Lease Service Programs, such as client onboarding, lease administration and property management.
Organizes and prioritizes department email inboxes. Monitors and flags emails so that all email requests are handled in a timely manner.
Delivers detail-oriented, technology driven, administrative support during the program onboarding process.
Collects various contracts, business paperwork, banking information, etc. from clients. Ensures authenticity, accuracy, and completion. Includes handling sensitive information.
Non-Essential Responsibilities:
Support other departments with projects as necessary.
Other duties as assigned.
Supervision Received:
Specific Direction: Follows established work procedures. Receives periodic checks for performance. Refers unique questions/conditions to immediate supervisor.
Supervisory Responsibilities:
No supervision: No supervisory responsibilities.
Qualifications
Education & Experience:
College degree preferred, but not required.
One (1) to two (2) years of experience in Client Services, Retail Operations, Administrative, or a related field preferred.
Other Knowledge, Skills & Abilities:
Proficient in MS Office suite of products, specifically Excel (VLOOKUP, queries, pivot tables).
Project and/or Program Management experience.
Ability to communicate effectively both verbally and in writing in a clear, concise, understandable manner.
Ability to interact positively with a wide array of individuals from diverse cultural and socio-economic backgrounds.
Ability to adjust priorities and manage time wisely in a fast-paced environment.
Ability to pay close attention to detail.
Ability to use problem solving skills and root cause analysis. Anticipates consequences of decisions and involves people appropriately in decisions that may impact them.
Ability to adapt and learn quickly.
Ability to understand complex documents with legal language associated with business & lease contracts.
Ability to maintain confidentiality in business dealings.
Ability to work independently and in a teamwork environment.
Core Competencies:
Detail Oriented: Meticulous attention to all aspects of a situation or task and ensures accuracy in documentation and data.
Customer Orientation: A desire to serve clients by focusing efforts on listening and responding effectively to customer questions, resolving customer problems to their satisfaction, and evaluating customer satisfaction.
Team Player: Ability to be an active participant in a team and move the team toward the completion of goals.
Written Communication: Ability to write letters, reports, articles, and e-mails using clear and concise vocabulary, style, grammar, and punctuation.
Problem Solving: Ability to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.
Store Operations Specialist
Operations Specialist Job 48 miles from Grand Rapids
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets.
Key Roles and Responsibilities
Provides customers a positive shopping experience
Performs cashier duties accurately while processing all transactions per policy.
Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
Unload, process, and stock freight to correct location, following merchandising guidelines.
Timely and thorough incident reporting compliance.
Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
Performs and trains team on store freight processing and merchandising responsibilities
Operates all equipment in a safe manner per directed procedures.
Ensures a safe working and shopping environment while minimizing shrink and damages.
Executes company directives, policies and procedures timely, accurately, and thoroughly.
Qualifications and Competencies
At least 18 years old
High School Diploma/Equivalent
Ability to work a flexible schedule including nights, weekends, and some holiday
Ability to lift a minimum of 50 lbs., team lift 100 lbs.
Contributes to a customer focused environment while demonstrating excellent service.
Communicates clearly with customers, team and leadership.
Reliable and trustworthy
Ability to work effectively independently and within a team to perform all tasks as assigned.
Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
Executive Operations Specialist
Operations Specialist Job 48 miles from Grand Rapids
QUALIFICATIONS & EXPERIENCE
1. Associate's degree in business, healthcare, or related field preferred; Other education with the
equivalent amount of work experience may be considered.
2. One (1) year of business/office operations or similar experience required.
3. Must be able to coordinate several tasks simultaneously while maintaining a high degree of efficiency
and accuracy.
4. The physical demands of the position include vision, effective speech and hearing for extensive
telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking,
bending, reaching, and stretching; and lifting up to twenty-five (25) pounds unassisted.
5. Must have reliable transportation to be able to travel and maintain the rigors of a busy schedule.
Frequently works variable hours/days; activities and workload may require extended days.
SUMMARY OF JOB RESPONSIBILITIES
Provides administrative and operational support to executive team members and departments as assigned or required.
RESPONSIBILITIES AND DUTIES
Primary Duties
1. Provides timely and accurate administrative assistance to the Executive Team or designated leaders
as assigned, requested or required. Anticipates needs and provides administrative assistance based
on current projects and key assignments.
2. Represents NorthStar Care Community administration to callers. Accepts incoming calls promptly
and courteously and responds appropriately to customer inquiries. Processes messages efficiently,
accurately and in a timely manner. Transfers calls appropriately to fully address customer concerns.
3. Triages sensitive issues to the appropriate individuals for resolution. Ensures that complaints are
handled sensitively and expeditiously within NorthStar Care Community policies and procedures.
4. Maintains personal calendars and schedules appropriate appointments.
5. Drafts and edits communications on behalf of the executive team as assigned.
6. Arranges travel and prepares itineraries as needed.
7. Creates and maintains an organized filing system for executive staff. Ensures all required documents
are filed accurately and within guidelines.
8. Plans events, coordinates activities, facilitates meetings, independently researches material, performs
special assignments, assists with projects, reconciles monthly statements and completes board
evaluation and compliance requirements accurately and on time with minimal direction.
9. Works with the Manager to create department/board/committee agendas and meeting materials;
prepares and dispatches information packets; makes logistical arrangements; and coordinates
schedules for assigned meetings. Records and transcribes minutes for departmental and
governance board/committees.
10. Problem solves, anticipates needs, and initiates solutions with the Executive Operations team in the
operations of the Administrative office.
11. Assists other administrative personnel with their duties, including (but not limited to) providing
reception area coverage, answering telephones, routing inquires or materials, providing back-up
customer service assistance and any other duties to promote smooth daily operations. Works
collaboratively with the Executive Operations team to ensure projects are on schedule.
12. Processes incoming and outgoing mail on a daily basis.
13. Answers door and greets guests as needed.
Executive Operations Specialist
Operations Specialist Job 48 miles from Grand Rapids
QUALIFICATIONS & EXPERIENCE
1. Associate's degree in business, healthcare, or related field preferred; Other education with the
equivalent amount of work experience may be considered.
2. One (1) year of business/office operations or similar experience required.
3. Must be able to coordinate several tasks simultaneously while maintaining a high degree of efficiency
and accuracy.
4. The physical demands of the position include vision, effective speech and hearing for extensive
telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking,
bending, reaching, and stretching; and lifting up to twenty-five (25) pounds unassisted.
5. Must have reliable transportation to be able to travel and maintain the rigors of a busy schedule.
Frequently works variable hours/days; activities and workload may require extended days.
SUMMARY OF JOB RESPONSIBILITIES
Provides administrative and operational support to executive team members and departments as assigned or required.
RESPONSIBILITIES AND DUTIES
Primary Duties
1. Provides timely and accurate administrative assistance to the Executive Team or designated leaders
as assigned, requested or required. Anticipates needs and provides administrative assistance based
on current projects and key assignments.
2. Represents NorthStar Care Community administration to callers. Accepts incoming calls promptly
and courteously and responds appropriately to customer inquiries. Processes messages efficiently,
accurately and in a timely manner. Transfers calls appropriately to fully address customer concerns.
3. Triages sensitive issues to the appropriate individuals for resolution. Ensures that complaints are
handled sensitively and expeditiously within NorthStar Care Community policies and procedures.
4. Maintains personal calendars and schedules appropriate appointments.
5. Drafts and edits communications on behalf of the executive team as assigned.
6. Arranges travel and prepares itineraries as needed.
7. Creates and maintains an organized filing system for executive staff. Ensures all required documents
are filed accurately and within guidelines.
8. Plans events, coordinates activities, facilitates meetings, independently researches material, performs
special assignments, assists with projects, reconciles monthly statements and completes board
evaluation and compliance requirements accurately and on time with minimal direction.
9. Works with the Manager to create department/board/committee agendas and meeting materials;
prepares and dispatches information packets; makes logistical arrangements; and coordinates
schedules for assigned meetings. Records and transcribes minutes for departmental and
governance board/committees.
10. Problem solves, anticipates needs, and initiates solutions with the Executive Operations team in the
operations of the Administrative office.
11. Assists other administrative personnel with their duties, including (but not limited to) providing
reception area coverage, answering telephones, routing inquires or materials, providing back-up
customer service assistance and any other duties to promote smooth daily operations. Works
collaboratively with the Executive Operations team to ensure projects are on schedule.
12. Processes incoming and outgoing mail on a daily basis.
13. Answers door and greets guests as needed.
Store Operations Specialist
Operations Specialist Job 48 miles from Grand Rapids
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets.
Key Roles and Responsibilities
Provides customers a positive shopping experience
Performs cashier duties accurately while processing all transactions per policy.
Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.
Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.
Unload, process, and stock freight to correct location, following merchandising guidelines.
Timely and thorough incident reporting compliance.
Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.
Performs and trains team on store freight processing and merchandising responsibilities
Operates all equipment in a safe manner per directed procedures.
Ensures a safe working and shopping environment while minimizing shrink and damages.
Executes company directives, policies and procedures timely, accurately, and thoroughly.
Qualifications and Competencies
At least 18 years old
High School Diploma/Equivalent
Ability to work a flexible schedule including nights, weekends, and some holiday
Ability to lift a minimum of 50 lbs., team lift 100 lbs.
Contributes to a customer focused environment while demonstrating excellent service.
Communicates clearly with customers, team and leadership.
Reliable and trustworthy
Ability to work effectively independently and within a team to perform all tasks as assigned.
Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.
Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
Ophthalmics Business Specialist - Grand Rapids, MI
Operations Specialist Job In Grand Rapids, MI
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at *****************
Position Summary:
A field-based sales role, focused on educating the eye care community on GA and compliantly promoting Izervay for appropriate patients. Expected to deeply understand the business driving factors within their geography to educate, support and influence a wide range of eye care professionals, including retinal specialists, comprehensive ophthalmologists, optometrists, and practice staff. A driven sales professional who is accountable and “owns the results” like it's their own business. Balances strategic agility and tactical execution to drive business results, while always putting patients and their needs first.
Essential Duties & Responsibilities:
Effectively drives sales performance for Izervay in their territory to ensure quotas are met or exceeded.
Contributes to delivering a high launch sales trajectory for Izervay and consistently meets sales growth expectations over time.
Develops, collaborates on, and implements territory plans that properly identify and prioritize activities to drive short- and long-term sales goals.
Communicates on a regular basis with their Regional Business Director to deliver business results.
Works with cross functional field teams to foster and grow relationships with key GA treatment decision makers, including physicians, support staff, and administrators to address needs and deliver solutions.
Leads and executes educational events with Astellas partners.
Learns and demonstrates a strong clinical understanding of ophthalmology and retina, to ensure a meaningful partnership with Astellas' customers.
Fosters a high performing team environment by sharing knowledge, experience and gathered insights, by acting as a peer influencer to help others achieve success.
Meet all administrative business expectations and standards, including budgets, reporting, and communication.
Adhere to compliance and operating principles and expectations of Astellas.
Location(s)
MI, Grand Rapids (1P040107)
Requirements
Education And/Or Experience:
Bachelor's Degree
5+ years of specialty pharma/biotech commercial experience
Ophthalmology experience, retina preferred
Buy and Bill experience preferred
Demonstrates strong sales performance track record
Demonstrates an understanding of business drivers and regulations within healthcare
Effectively use active listening, probing and other selling skills, to enhance communication to build and influence of key customers
Embodies skills in building and maintaining professional relationships with key customers and office staff and others in the customers influence network
Excellent written and verbal communication skills; exceptional presentation and facilitation skills required
Supervisory Responsibilities: No
Other Skills & Abilities:
This is a field-based role within a designated geography reporting to a specified Ophthalmics Region Business Lead within the sales team.
Overnight travel (25%-50%) may be required based on the business needs of a given territory and is geographically dependent.
This role will also require occasional travel to the home office in Parsippany, NJ.
Strong cross-functional leadership and communication capabilities
Takes initiative and able to work with limited direction
Demonstrates high level of professionalism and takes a collaborative approach to working with others
Exercises a high level of confidentiality and professional judgement
Requires a valid driver's license and a driving record that meets Astellas' policy requirements
Working Environment
THIS IS A FIELD BASED POSITION
#LI-TD
Employee Services Specialist
Operations Specialist Job In Grand Rapids, MI
Job Title: Employee Services Specialist
Grade: 7
Work team: Buildings & Grounds
Job Code: Non-exempt
Longevity Requirement: 1 year
The Employee Services Specialist performs general maintenance and cleaning of the
facility and grounds. The Employee Services Specialist is also cross trained for the
Catering and Hospitality Position. The working shift may require working later in the day
and a possible flexible schedule.
Essential Functions:
1. Purchase office and maintenance supplies and maintain an adequate inventory.
2. Keeping track of expenses and submitting monthly reports.
3. Clean the office and plant facilities as required by schedule.
4. Collect trash and recycling for disposal per schedule.
5. Perform minor maintenance duties and repairs.
6. Plant and maintain outdoor flowers and care for indoor plants.
7. Provide backup for room set-ups for meetings and chapel.
8. Provide backup for the Catering and hospitality position.
9. Fulfill internal customer requests assigned by Team Leaders.
10. Fulfill other duties as assigned by Team Leaders.
Job Specifications
Job Title: Employee Services Specialist
Study or Knowledge or Experience:
High school graduate.
Prior custodial and hospitality experience preferred.
Basic mechanical and gardening ability.
Basic computer skills.
Valid driver's license and good driving record.
Good time management and organizational skills.
Good interpersonal and negotiation skills.
Good communication skills.
Strive to live a life consistent with Biblical principles, engaged with the Bible on a consistent basis and demonstrate continued growth and spiritual development.
Internal Work Environment:
Internal communication with teammates and frequent communication with various
employees throughout the organization.
External Communication Requirements:
Occasional communication with external vendors.
Leadership Responsibility:
None.
Stewardship of Resources:
Maintains accurate tracking and details of purchases made on a company credit card.
Miscellaneous:
Moderate bending and lifting to 25 pounds. Ability to climb and stand on ladders, using
tools, handling chemicals, etc. This position involves some outdoor work.
Our Daily Bread Ministries is a nondenominational nonprofit with staff and volunteers
across the globe and resources distributed in 150 countries and in more than 58
languages. As a global ministry faithful to biblical principles, our commitment to diversity
is reflected in our ministry's mission, vision, values, and ethos.
Event Services Specialist
Operations Specialist Job 48 miles from Grand Rapids
Overview Top Reasons to Work With GHG
We are one of the Nation's 101 Best and Brightest Companies to work for
You'll have the opportunity to work with a fun, high-energy, and passionate Banquet team that values the success of each event for our clients
You will grow your skills and experience in a dynamic environment that fosters career advancement
A Look Into Working in GHG Banquet Operations
Step into the unique realm of Banquet Operations with Greenleaf Hospitality Group! In this dedicated, behind the scenes team you'll be at the heart of orchestrating a variety of events in our 24 event spaces, or offsite catering, from elegant weddings to high-profile corporate gatherings. Imagine the fast pace and adrenaline rush of setting up stunning venues and delivering exceptional service to guests who are celebrating life's most important moments. Benefit from continuous learning opportunities, opportunities for career growth, flexible shifts, and comprehensive health and wellness benefits. Your dedication to creating exceptional guest experiences is valued and celebrated, making Banquet Operations a fulfilling career choice. Join us and be part of something extraordinary!
Responsibilities
What You'll Be Doing
Assist in planning, overseeing, and executing events on and off the property. Supervise the event staff at all function stages, from set-up to breakdown, while maintaining high-level service excellence standards.
Provide a warm welcome and fond farewell to all guests.
Assist managers with planning the layout and logistics of events.
Supervise event timelines to ensure prompt service.
Supervise the setup of events.
Provide visible floor presence during service and coordinate food and beverage service.
Anticipate and respond quickly to guests' requests, questions, and feedback.
Ensure all event spaces remain neat, clean, and organized.
Ensure that all applicable safety regulations are communicated and adhered to.
Check all meeting room setup details and ensure all rooms are set in alignment with banquet event orders.
Participate in BEO/Packet/Pre-Conference meetings as required by leadership.
Assist in generating useful historical information for use in future events.
Qualifications What You Need for this Position
High school diploma or GED required.
1-2 years of event or food and beverage experience
Leadership experience is a plus.
Exhibit a self-starting personality with an ability to remain calm under pressure.
Exhibit passion for providing the highest level of customer service.
Demonstrate excellent communication skills providing clarity and instruction to staff along with clarity and responsiveness to guests, vendors, and department heads- both verbally and in writing.
Must be willing to work alongside and help the team with their job duties as needed.
Demonstrate excellent time management skills.
Maintain a professional appearance and manner at all times.
Ability to lift and move heavy furniture and stand for long periods of time.
Willingness to work long hours, irregular shifts, weekends and holidays.
Able to stand for long periods of time, up to 8 hours or more
Able to stoop and bend
Able to lift up to 40 pounds from time to time
Able to safely work with potentially dangerous chemicals and equipment
Able to comply with safety and health code standards
Able to handle responsibilities that require repetitive motion tasks
What's in it for You
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
10% Discount on GHG outlets
Shift meal provided per day
Discounted hotel rates at Choice Hotels Worldwide
Parental Leave Program (Full-Time Option)
401K with 100% match up to 3% (Full-Time option)
Medical/Dental/Vision (Full-Time option)
Executive Operations Specialist
Operations Specialist Job 9 miles from Grand Rapids
Job Summary: Provides administrative and operational support to the executive team members and departments as assigned or required. Essential Functions: * Provides timely and accurate administrative assistance to the Executive Team or designated leaders as assigned, requested or required. Anticipates needs and provides administrative assistance based on current projects and key assignments.
* Represents NorthStar Care Community administration to callers. Accepts incoming calls promptly and courteously and responds appropriately to customer inquiries. Processes messages efficiently, accurately and in a timely manner. Transfers calls appropriately to fully address customer concerns.
* Triages sensitive issues to the appropriate individuals for resolution. Ensures that complaints are handled sensitively and expeditiously within NorthStar Care Community policies and procedures.
* Maintains personal calendars and schedules appropriate appointments.
* Drafts and edits communications on behalf of the executive team as assigned.
* Arranges travel and prepares itineraries as needed.
* Creates and maintains an organized filing system for executive staff. Ensures all required documents are filed accurately and within guidelines.
* Plans events, coordinates activities, facilitates meetings, independently researches material, performs special assignments, assists with projects, reconciles monthly statements and completes board evaluation and compliance requirements accurately and on time with minimal direction.
* Works with the Manager to create department/board/committee agendas and meeting materials; prepares and dispatches information packets; makes logistical arrangements; and coordinates schedules for assigned meetings. Records and transcribes minutes for departmental and governance board/committees.
* Problem solves, anticipates needs, and initiates solutions with the Executive Operations team in the operations of the Administrative office.
* Assists other administrative personnel with their duties, including (but not limited to) providing reception area coverage, answering telephones, routing inquires or materials, providing back-up customer service assistance and any other duties to promote smooth daily operations. Works collaboratively with the Executive Operations team to ensure projects are on schedule.
* Processes incoming and outgoing mail on a daily basis.
* Answers door and greets guests as needed.
* Actively participates in activities that promote the mission of NorthStar Care Community in the community.
* Adheres to organizational Code of Conduct, policies, procedures, protocols and processes and all regulatory and legal requirements.
* Adheres to the NorthStar standards to care for every person, every time, 100% of the time
Qualifications:
* Associate's degree in business, healthcare, or related field preferred; Other education with the equivalent amount of work experience may be considered.
* One (1) year of business/office operations or similar experience required.
* Must be computer literate, with demonstrated proficiency in Microsoft Office applications.
* Must be familiar with and have operational knowledge of standard office business machines.
* Must be able to read, write and speak English fluently and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions.
* Must be able to coordinate several tasks simultaneously while maintaining a high degree of efficiency and accuracy.
* The physical demands of the position include vision, effective speech and hearing for extensive telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking, bending, reaching, and stretching; and lifting up to twenty-five (25) pounds unassisted.
* Must have reliable transportation to be able to travel and maintain the rigors of a busy schedule. Frequently works variable hours/days; activities and workload may require extended days.
* Must be eligible to work in the United States.
Market Operator Specialist, Sales
Operations Specialist Job 48 miles from Grand Rapids
Job Description
Job Title: Market Operator, Sales Specialist
What you will be doing:
The Sales Specialist will expand Bridor business at the end-user level while partnering with local distributor sales reps to drive distribution. Reporting directly to the Regional Sales Manager and working closely with the local broker and regional managers in the respective markets to execute the sales plan for key account targets. The goal is to become an expert in Bridor product preparation and presentation skills.
Reports to: Regional Sales Manager
Position can be based in Michigan
Territory: MI
Responsibilities:
Expand distribution by working directly with distributors and Regional Managers in the assigned markets
Identify and sell key accounts, coffee shops, bakeries, restaurants, college/universities, and hotels
Develop and maintain a target list for the assigned markets!
Force distribution where necessary
Requirements:
Bachelor’s degree in marketing, culinary, hospitality or equivalent baking experience
1 Years experience with either direct bakery related sales or distributor/broker sales experience
Ability to build strong relationships
A collaborative personality style/able to work across functions within the organization and able to work with people from various backgrounds
Competitive and driven with high personal standards and goals
Excellent verbal and written communication skills
Computer skills and proficiency, specifically PowerPoint, Excel, and Word required
Preferred Experience:
1-3 years Culinary or baking experience
Experience in customer relations, sales, or marketing
Prior food broker sales or distributor sales representative experience
Experience PIONEERING a food service product line
Chef in restaurant or foodservice channel
Compensation & Benefits:
Base Salary: $65,000 - $75,000 per year + Bonus
Additional Perks: Monthly stipend/car allowance
Growth Opportunity: A chance to advance your career in a dynamic, innovative, and fast-paced industry
This role is heavily field-focused and ideal for someone who enjoys connecting with others, creating delicious experiences, and building a rewarding career in the food sales industry.
Executive Operations Specialist
Operations Specialist Job 48 miles from Grand Rapids
QUALIFICATIONS & EXPERIENCE
1. Associate's degree in business, healthcare, or related field preferred; Other education with the
equivalent amount of work experience may be considered.
2. One (1) year of business/office operations or similar experience required.
3. Must be able to coordinate several tasks simultaneously while maintaining a high degree of efficiency
and accuracy.
4. The physical demands of the position include vision, effective speech and hearing for extensive
telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking,
bending, reaching, and stretching; and lifting up to twenty-five (25) pounds unassisted.
5. Must have reliable transportation to be able to travel and maintain the rigors of a busy schedule.
Frequently works variable hours/days; activities and workload may require extended days.
SUMMARY OF JOB RESPONSIBILITIES
Provides administrative and operational support to executive team members and departments as assigned or required.
RESPONSIBILITIES AND DUTIES
Primary Duties
1. Provides timely and accurate administrative assistance to the Executive Team or designated leaders
as assigned, requested or required. Anticipates needs and provides administrative assistance based
on current projects and key assignments.
2. Represents NorthStar Care Community administration to callers. Accepts incoming calls promptly
and courteously and responds appropriately to customer inquiries. Processes messages efficiently,
accurately and in a timely manner. Transfers calls appropriately to fully address customer concerns.
3. Triages sensitive issues to the appropriate individuals for resolution. Ensures that complaints are
handled sensitively and expeditiously within NorthStar Care Community policies and procedures.
4. Maintains personal calendars and schedules appropriate appointments.
5. Drafts and edits communications on behalf of the executive team as assigned.
6. Arranges travel and prepares itineraries as needed.
7. Creates and maintains an organized filing system for executive staff. Ensures all required documents
are filed accurately and within guidelines.
8. Plans events, coordinates activities, facilitates meetings, independently researches material, performs
special assignments, assists with projects, reconciles monthly statements and completes board
evaluation and compliance requirements accurately and on time with minimal direction.
9. Works with the Manager to create department/board/committee agendas and meeting materials;
prepares and dispatches information packets; makes logistical arrangements; and coordinates
schedules for assigned meetings. Records and transcribes minutes for departmental and
governance board/committees.
10. Problem solves, anticipates needs, and initiates solutions with the Executive Operations team in the
operations of the Administrative office.
11. Assists other administrative personnel with their duties, including (but not limited to) providing
reception area coverage, answering telephones, routing inquires or materials, providing back-up
customer service assistance and any other duties to promote smooth daily operations. Works
collaboratively with the Executive Operations team to ensure projects are on schedule.
12. Processes incoming and outgoing mail on a daily basis.
13. Answers door and greets guests as needed.
Monday thru Friday
8am-5pm
Ophthalmics Business Specialist - Grand Rapids, MI
Operations Specialist Job In Grand Rapids, MI
Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong at Astellas!
Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at **************** .
**Position Summary:**
A field-based sales role, focused on educating the eye care community on GA and compliantly promoting Izervay for appropriate patients. Expected to deeply understand the business driving factors within their geography to educate, support and influence a wide range of eye care professionals, including retinal specialists, comprehensive ophthalmologists, optometrists, and practice staff. A driven sales professional who is accountable and "owns the results" like it's their own business. Balances strategic agility and tactical execution to drive business results, while always putting patients and their needs first.
**Essential Duties & Responsibilities:**
+ Effectively drives sales performance for Izervay in their territory to ensure quotas are met or exceeded.
+ Contributes to delivering a high launch sales trajectory for Izervay and consistently meets sales growth expectations over time.
+ Develops, collaborates on, and implements territory plans that properly identify and prioritize activities to drive short- and long-term sales goals.
+ Communicates on a regular basis with their Regional Business Director to deliver business results.
+ Works with cross functional field teams to foster and grow relationships with key GA treatment decision makers, including physicians, support staff, and administrators to address needs and deliver solutions.
+ Leads and executes educational events with Astellas partners.
+ Learns and demonstrates a strong clinical understanding of ophthalmology and retina, to ensure a meaningful partnership with Astellas' customers.
+ Fosters a high performing team environment by sharing knowledge, experience and gathered insights, by acting as a peer influencer to help others achieve success.
+ Meet all administrative business expectations and standards, including budgets, reporting, and communication.
+ Adhere to compliance and operating principles and expectations of Astellas.
**Education And/Or Experience:**
+ Bachelor's Degree
+ 5+ years of specialty pharma/biotech commercial experience
+ Ophthalmology experience, retina preferred
+ Buy and Bill experience preferred
+ Demonstrates strong sales performance track record
+ Demonstrates an understanding of business drivers and regulations within healthcare
+ Effectively use active listening, probing and other selling skills, to enhance communication to build and influence of key customers
+ Embodies skills in building and maintaining professional relationships with key customers and office staff and others in the customers influence network
+ Excellent written and verbal communication skills; exceptional presentation and facilitation skills required
**Supervisory Responsibilities:** No
**Other Skills & Abilities:**
+ This is a field-based role within a designated geography reporting to a specified Ophthalmics Region Business Lead within the sales team.
+ Overnight travel (25%-50%) may be required based on the business needs of a given territory and is geographically dependent.
+ This role will also require occasional travel to the home office in Parsippany, NJ.
+ Strong cross-functional leadership and communication capabilities
+ Takes initiative and able to work with limited direction
+ Demonstrates high level of professionalism and takes a collaborative approach to working with others
+ Exercises a high level of confidentiality and professional judgement
+ Requires a valid driver's license and a driving record that meets Astellas' policy requirements
**Working Environment**
+ THIS IS A FIELD BASED POSITION
\#LI-TD
Category Sales
Astellas is committed to equality of opportunity in all aspects of employment.
EOE including Disability/Protected Veterans
Store Operations Specialist
Operations Specialist Job 48 miles from Grand Rapids
$13.25-17.23/hour
The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.