Quality Assurance Analyst Jobs in Hawaii

As a documentation quality analyst, you will perform quality reviews of documentation developed by yourself or peers and evaluate writing based on compliance with documentation standards. You will provide training and feedback to colleagues to improve documentation quality and compliance with documentation standards. You will develop and maintain documentation standards as well as participate in initiatives to improve documentation quality, such as assisting with the on-boarding of new employees. **Key Responsibilities** + Copy edit technical training, evaluating content against style guides. + Review learning assets for style guide adherence, writing style, writing quality and Section 508 and WCAG 2.0 compliance as they move through the production process. + Develop templates or net new assets that comply with Section 508 and WCAG 2.0 requirements. + Provide expertise in the application of technical writing standards for client training content. + Collaborate with Quality Management team members to bring consistency to copy editing feedback across the team. + Maintain relationships across various stakeholder groups to provide a unified process for content review, audit and management. + Collaborate with Quality Management team members to develop and maintain quality management standard operating procedures, work instructions and documented processes. + Ability to prioritize work and level of effort against deadlines to ensure quality and timeliness of deliverables to the client. + Create and deliver ongoing professional development sessions for a growing team. **Responsibilities** **Basic Qualifications** + 3+ years of technical writing experience. + 1-2 years of copy-editing experience, with 3 years preferred. + Familiar with the AP Style Guide. + Bachelor's Degree in Technical Communication, English, Instructional Design, a related field or equivalent work experience. **Preferred Qualifications** + Expertise in eLearning and instructor-led training content creation preferred. + Experience working in agile sprints preferred. + Applicants for U.S.-based positions with Oracle Health must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire + Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen. The client contract also requires receipt of the appropriate government security clearance card applicable for the position Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $75,200 to $158,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

******Applicants Must Be Able to Read and Comprehend Spanish Medical Terminology ********************************************* The Quality analyst is responsible for compiling and analyzing data relevant to the handling of all types of complex adjusted claims; conducting reviews of all organizational or functional activities related to fraud/abuse perpetrated by providers, subscribers, facilities, pharmacies, provider employees and/or employees of the company and ensuring Highmark compliance with all adjustment processes based on SOX remediation and Regulatory and legal guidelines. In addition, the Analyst will identify potential areas of processing vulnerability through procedure review and report trending/analysis; generate reports for analysis and/or sampling; review audit samples for accuracy and appropriateness; train operational staff on processes, act as the subject matter expert for all audit adjustment processes for workgroups, recommend and implement process changes, and coaching quality review staff. As a result of the analysis and sampling activity, the position will develop reports detailing the findings and trending results on a monthly basis while also recommending any processing enhancements and/or internal control improvements. ESSENTIAL RESPONSIBILITIES: 1. Ensure the consistent, accurate, efficient, and appropriate processing of adjustments and/or duplicate claims through an audit sampling review process. 2. Develop management reports detailing the review process findings as well as trending/analysis reports 3. Monitor and train quality and operational staff 4. Identify any potential fraudulent activity relating to adjustment and/or duplicate claim processing and address any and all deficiencies to remain compliant and report non compliant areas 5. Other duties as assigned or requested. QUALIFICATIONS: Education, Licenses/Certifications, and Experience + High School Diploma/GED + 3-5 years of relevant, progressive experience in the area of specialization. Exempted experience requirements effective August 2016. + Experience in claims and/or inquiry processing or equivalent experience in quality + Experience with Microsoft Office Products Preferred + Bachelor's Degree Knowledge, Skills and Abilities + Detailed understanding of the various claims and inquiry processing arrangements, the related Member Touchpoint Measures (MTM) performance standards, and process improvement methodologies + Working knowledge of various company related benefits, payment policies and procedures, medical terminology, profile mechanisms, and medical policy guidelines. + Strong background in both verbal and written communication, interpersonal skills, and organizational, problem solving, analytical, interpretative, evaluative and creative skills and abilities. + Proficiency with reporting and analytical software tools and a strong knowledge of systems utilized throughout the company Operations Division SCOPE OF RESPONSIBILITY Does this role supervise/manage other employees? No WORK ENVIRONMENT Is Travel Required? No **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $22.71 **Pay Range Maximum:** $35.18 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J264661

SMX is currently recruiting for a results-driven software tester to be responsible for designing and running tests on software usability. The software tester will conduct tests, analyze the results, and report observations to the design team. You may also interact with clients in order to understand the requirements of the product. To be successful as a software tester, you should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. The software tester should be result-driven, have excellent communication skills, and up-to-date knowledge of software programming and software test design. This is a remote, Honolulu, Hawaii based position, we may consider candidates on the West Coast. Essential Duties & Responsibilities: Reviewing software requirements and preparing test scenarios. Executing tests on software usability. Analyzing test results on database impacts, errors or bugs, and usability. Preparing reports on all aspects related to the software testing carried out and reporting to the design team. Interacting with clients to understand product requirements. Participating in design reviews and providing input on requirements, product design, and potential problems. Conduct thorough software testing, analyze data, write test cases, and communicate with developers. Checking software functionality on different operating systems, browsers, and devices to ensure that the software is up to standard and meets the users' needs. Communicate the results of software testing efforts to stakeholders and suggest areas of improvement. Lead the technical system testing effort through all testing types and cycles Support planning and execution of user acceptance testing systems and activities Required Skills/Experience: A bachelor's degree in computer science, computer programming or a related field. 3+ years of experience as a software tester or software quality assurance specialist. Up-to-date knowledge of software test design and testing methodologies. Working knowledge of test techniques and compatibility with various software programs. Working knowledge of programming. Excellent communication and critical thinking skills. Good organizational skills and detail-oriented mindset. Understanding of various programming languages like Java, C++, and Python. Preferred Skills/Experience: Master's degree in computer science. Knowledge of computer architecture and tools for manual & auto testing, unit testing, integration testing, functional testing, and bug-tracking systems. Demonstrated success in software development lifecycle management (SDLC). Experience in working with test automation tools like Selenium, Appium, or Robot Framework. Excellent interpersonal skills, analytical soundness, data analysis acumen and troubleshooting & programming capabilities. Experience with CI/CD tools and platforms (e.g., Jenkins, GitLab CI/CD, Travis CI) and version control systems (e.g., Git). Relevant software testing certifications include Certified Software Tester (CSTE), ISTQB Agile Tester Certification or Certified Associate in Software Testing (CAST). Application deadline 11-29-2024 #LI-Remote #LI-SA1 The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is:$90,000-$115,000 USD At SMX , we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification.

SMX is currently recruiting for a results-driven software tester to be responsible for designing and running tests on software usability. The software tester will conduct tests, analyze the results, and report observations to the design team. You may also interact with clients in order to understand the requirements of the product. To be successful as a software tester, you should have a working knowledge of software and test design, the capability to run through tests, and the ability to analyze the results. The software tester should be result-driven, have excellent communication skills, and up-to-date knowledge of software programming and software test design. This is a remote, Honolulu, Hawaii based position, we may consider candidates on the West Coast. Essential Duties & Responsibilities: * Reviewing software requirements and preparing test scenarios. * Executing tests on software usability. * Analyzing test results on database impacts, errors or bugs, and usability. * Preparing reports on all aspects related to the software testing carried out and reporting to the design team. * Interacting with clients to understand product requirements. * Participating in design reviews and providing input on requirements, product design, and potential problems. * Conduct thorough software testing, analyze data, write test cases, and communicate with developers. * Checking software functionality on different operating systems, browsers, and devices to ensure that the software is up to standard and meets the users' needs. * Communicate the results of software testing efforts to stakeholders and suggest areas of improvement. * Lead the technical system testing effort through all testing types and cycles * Support planning and execution of user acceptance testing systems and activities Required Skills/Experience: * A bachelor's degree in computer science, computer programming or a related field. * 3+ years of experience as a software tester or software quality assurance specialist. * Up-to-date knowledge of software test design and testing methodologies. * Working knowledge of test techniques and compatibility with various software programs. * Working knowledge of programming. * Excellent communication and critical thinking skills. * Good organizational skills and detail-oriented mindset. * Understanding of various programming languages like Java, C++, and Python. Preferred Skills/Experience: * Master's degree in computer science. * Knowledge of computer architecture and tools for manual & auto testing, unit testing, integration testing, functional testing, and bug-tracking systems. * Demonstrated success in software development lifecycle management (SDLC). * Experience in working with test automation tools like Selenium, Appium, or Robot Framework. * Excellent interpersonal skills, analytical soundness, data analysis acumen and troubleshooting & programming capabilities. * Experience with CI/CD tools and platforms (e.g., Jenkins, GitLab CI/CD, Travis CI) and version control systems (e.g., Git). * Relevant software testing certifications include Certified Software Tester (CSTE), ISTQB Agile Tester Certification or Certified Associate in Software Testing (CAST). Application deadline 11-29-2024 #LI-Remote #LI-SA1 The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement. The proposed salary for this position is: $90,000-$115,000 USD At SMX, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success. We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration. SMX is an Equal Opportunity employer including disabilities and veterans. Selected applicant may be subject to a background investigation and/or education verification.

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ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English and Spanish speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Top Secret Clearance Jobs is dedicated to helping those with the most exclusive security clearance find their next career opportunity and get interviews within 48 hours. Who we are CTI is a leading software, systems, and operational support corporation, specializing in providing user-focused technologies for military and other security applications. We are dedicated to engineering solutions on open, government-owned platforms to ensure the right capabilities are employed on the battlefield. We are looking for a Cyber Capabilities Test and Development Lead to support cyber capabilities testing and development for operation acceptance to be a part of the CTI Mission Support Cyber Team! Responsibilities include, but are not limited to: Support cyber capabilities testing and development for operation acceptance Draft and review capabilities test plans and support evaluation processes for presentation to USCYBERCOMMAND. Integrate results of initial testing and evaluation back to capability providers to support requirements. Provide expertise on cyber capabilities, integration with operational platforms, and infrastructure. Draft capability development evaluation reports, lessons learned, recommendations, and other documents. Lead testing efforts in support of cyber capability development and implementation. Provide technical oversight and management support of capability tools into operational goals and plans that meet project objectives, track major project capability implementation and completion. Ensure testing ranges are sophisticated and integrated to best test, train, and rehearse operations with customers to ensure deliverables meet objectives and timelines. Prepare reports to satisfy contractual requirements, to include monthly and quarterly activity reports focused on activities, deliverables, funding execution, and projections. This position is onsite and located at Camp Smith in Hawaii. Requirements Necessary Skills and Experience Required: 3-5 years relevant experience in cyber operations required. Experience may include government or private sector work conducting cyber operations or penetration testing. Over 1,000 hours or a sustained period of performance conducting on-network cyber operations as a certified exploiter and/or senior cyber operator. Previous Test Lead or Tool Champion for USCYBERCOM cyber capabilities. Familiarization and execution of the required capability/tool development, testing, evaluation and acceptance process. Certified NSA Apprentice Exploiter and/or USCYBERCOM Senior Cyberspace Operator. High level competence in conducting operations from USCYBERCOM, NSA infrastructure and platforms. Expert writing and oral communication skills and experience presenting complex capability integration concepts and technical information to senior government and industry personnel. Experience and proven ability in working independently, establishing goals, timelines, and priorities to ensure capabilities that support project success after receiving guidance and intent from leadership. Strong and proven technical skills associated with project management including production of deliverables and maintaining strict adherence to schedule and budget. Must have an active U.S. government Top Secret security clearance and be SCI eligible. U.S. citizenship is required to obtain a security clearance. US Citizenships is required Must be able to travel Beneficial Skills And Experience Working with cyber capability development vendors outside of the DoD to communicate requirements and provide viability feedback to Project Managers. Bachelor's degree in Computer Science, Offensive Security Certified Professional CompTIA Project+, Network+, Security+, A+ Cisco Certified Network Associate Cisco Certified Cyber Ops Associate Certified Ethical Hacker Offensive Security Certified Professional Remote Interactive Operator Training Certificate Certified NSA Apprentice Unix/Windows Exploiter Certified NSA Apprentice Unix/Windows Exploiter Trainer Benefits CTI is a rapidly growing company offering the following: Medical, dental and vision insurance H.S.A. (partially funded by CTI) and Flex Spending Company-paid life insurance/AD&D and disability insurance Optional supplemental life, critical illness, hospital indemnity and accident insurances Paid vacation, sick leave and holidays 401k plan with Safe Harbor contribution Tuition reimbursement/professional training options Employee Assistance Program Travel Assistance Financial Planning Assistance Voluntary Pre-Paid Legal Flexible schedules with telecommuting options Service awards program CTI is an Equal Opportunity employer and shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! Job Description: Our growing team is seeking an on site Business Functional Analyst with strong communication and technical skills to support new and existing deployments of our task management software. This role requires the analyst to be on client site daily with no options for remote work. In this position, you will navigate a complex work environment to collaborate with Department of Defense business users, project sponsors, senior leadership and supporting teams to provide the necessary support to delivery, update and expand the functionality of our Microsoft Dynamics/Power Apps task management software. Responsibilities Include: * Manage customer expectations regarding solution functionality and deployment process * Advise on best practices for configuring Dynamics, Power Apps; perform process improvement work * Coach customer on change management initiatives; conduct user and technical support training * Update training and configuration materials; support technical staff during installation and troubleshooting * Provide application troubleshooting, administrative support, and management reports for leadership briefings Here's What You Need: * 1+ years of experience conducting classroom training * Experience with consulting or similar field requiring client collaboration, presentation, and delivery * Prior experience with analysis and reporting * Experience with Microsoft Power Apps Bonus Points if you have: * Experience with Microsoft Power Apps Security Clearance: * Secret clearance is required for this role As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia is: $69,200-$124,200 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women. Requesting An Accommodation Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Hybrid Work Environment - Must reside in Hawaii Pay Range: $59,000 - $116,000 Note: Individuals typically begin between the minimum to middle of the pay range Position performs business analysis tasks, project management activities and other related responsibilities for the department. Performs business analysis and cost/benefit justifications, must be able to analyze and comprehend complex processes and projects across the organization.

Aloha! A local bank is looking for a Business Systems Analyst to join their Digital Banking team. Tier 1-3 troubleshooting and system configuration experience is needed along with 3-5 years in a business analyst role or system support role. Please see more details below and apply in interested. Description - Responsible for making decisions requiring application expertise or specialized knowledge. - Leads advanced production issues and works closely with cross-functional teams, vendors, and Business Units to troubleshoot. - Presents or explains new features/functions to management, business units, and/or high profile customers. - Identifies and implements processes to work more efficiently and effectively. - Runs reports and analyzes data in order to provide insights to product management, business units, and management for decision making or troubleshooting purposes to identify patterns, discrepancies, and areas of improvement. - Leads troubleshooting efforts and analysis of high priority issues. - Maintains system interfaces and data integration required for the successful operation of the application. - Updates/changes system parameters for new products, services, security, etc. - Liaison between the business unit and external vendor as needed - Serves as application (functional and data) and business operations expert with in-depth understanding of end-to-end application/system processing flow (including interfacing applications). - Provides business unit tier 3 support on customer issues, including those of high severity or complexity. Troubleshoots issue, vendor escalations, and periodically talks to both customers and vendors over the phone. - Provides 24x7 on-call rotation support on high severity system issues - Escalates and manages production issues until resolution. - Tests all system releases and track all issues prior to production release. - Maintains and updates application documentation including but not limited to business process and application flow charts. - Develops and maintains training materials including guides & cheat sheets - May lead certain trainings for internal business units. - Responsible to keep systems in compliance with regulatory guidelines through execution of various activities, including preparation of risk assessments and implementation of audit or compliance recommendations. - Assists with completing various activities involving Digital Banking Systems (e.g. user access reviews, provision of Network Access Request Forms) in accordance with corporate standards and guidelines outlined in Bank policies and procedures Project Support (15%) - May be responsible for approving business requirements and user acceptance testing. - Responsible for understanding releases or new services being implemented by the team and how it affects operational support. - Responsible for testing system releases and implementing minor configuration changes. - Manages and coordinates smaller projects and updates to the platform. - Leads the support of transitioning new or changed functionality from Implementations to Operations. Pay and Benefits The pay range for this position is $35.00 - $47.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Honolulu,HI. Application Deadline This position is anticipated to close on Jun 16, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Penetration TesterLOCATIONHonolulu, HI 96815CLEARANCETS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARYWe are seeking a highly skilled and proactive Penetration Tester to join our cybersecurity team. In this role, you will identify vulnerabilities and test the security of networks, applications, and systems by simulating real-world attacks. You will collaborate with teams to develop actionable recommendations, enhance security measures, and ensure the organization's defenses remain robust against evolving threats. The ideal candidate is passionate about ethical hacking, thrives in a fast-paced environment, and is eager to contribute to protecting critical assets through innovative security testing techniques. *** Please note that our job openings are dynamic and can open or close quickly (much faster than we can publish). If you do not see an opening you are looking for, know that we see almost all types of positons. We strive to keep our listings up to date, but please consider submitting your current resume. Our team will work with you to identify the most recent opportunities that align with your skillset and career goals. We look forward to you joining our family. *** SIMILAR CAREER TITLESEthical Hacker, Vulnerability Analyst, Security Consultant, Red Team Specialist, Cybersecurity Analyst, Application Security Tester, Security Engineer, Offensive Security Engineer, Security Assessment Specialist, Cyber Threat Analyst, Exploit Developer, etc.DEGREE (Level Desired) Bachelor's DegreeDEGREE (Focus) Cybersecurity, Computer Science, Information Technology, Information Security, Network Security, Systems Engineering, Computer Engineering, Digital Forensics, Ethical Hacking, Data Science, Electrical Engineering, Software Engineering, etc.ALTERNATE EXPERIENCEGeneral comment on degrees: Most contracts allow additional experience (4-5 years) in lieu of a Bachelor's Degree. Some contracts give 4-5 years experience credit for a Bachelor's Degree. Some contracts give 2 years experience credit for a Master's Degree. We will work with you to find the right fit.POSITION RESPONSIBILITIES Conduct vulnerability assessments and penetration tests Develop detailed reports outlining security findings and recommendations Simulate real-world attack scenarios to test defenses Identify and exploit vulnerabilities in networks, applications, and systems Collaborate with teams to implement remediation strategies Ensure compliance with industry security standards and frameworks REQUIRED SKILLS Proficiency in penetration testing tools like Metasploit, Burp Suite, or Nessus Strong understanding of networking protocols and configurations Expertise in scripting languages such as Python, Bash, or PowerShell Knowledge of OWASP Top 10 vulnerabilities and mitigation strategies Familiarity with operating systems like Windows, Linux, and mac OS Ability to document and communicate findings clearly to technical and non-technical audiences DESIRED SKILLS Familiarity with social engineering techniques Knowledge of mobile application penetration testing Experience with cloud security assessments (e.g., AWS, Azure) Expertise in reverse engineering and malware analysis Understanding of advanced persistent threats (APTs) Experience with red team/blue team exercises PLUG IN to CYMERTEK - And design your future... YOUR FOREVER CAREER STARTS HERE Are you looking for more than just a job? Join a company where employees are treated like family, and your career is built to last. We are a growing small business and a trusted federal contractor offering full scope consulting services in information technology, cybersecurity, and analyst workforce development. At our company, you come first. We're committed to creating an environment where you'll thrive professionally and personally. We provide meaningful, challenging work using cutting-edge technologies while investing in your growth and success. With direct access to company leadership, a laid-back and inclusive atmosphere, and exceptional work-life balance, you'll feel valued every day. We also believe in taking care of our family - both yours and ours. Our benefits are phenomenal, family-friendly, and designed with your well-being in mind. From employee and family events to career-long support, we create a community you'll never want to leave. Ready to make your next move the best one? Join us and experience the difference. BENEFITS Excellent Salaries Flexible Work Schedule Cafeteria Style Benefits 10% - 401k Matching (Vested Immediately) Additional 401k Profit Sharing 30 days Paid Leave/Holiday (No Use or Lose!) The day off for your birthday Medical/Dental/Vision - 100% employee coverage. ($1200 allowance - or a bonus) HSA/FSA AFLAC Long Term/Short Term Disability - 100% employee coverage. No cost to you. Life Insurance - 100% employee coverage. No cost to you. Additional Discretionary Life Insurance Paid Training No long, wordy reviews with tons of paperwork!!! Referral bonus program with recurring annual payments HOW TO APPLY Email us at ***************** or apply today: **************** Want to see what our employees think? Click here . EQUAL OPPORTUNITY EMPLOYER STATEMENT Cymertek is proud to be an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We embrace and celebrate differences in our employees, recognizing that a diverse workforce enhances our creativity, innovation, and overall success. At Cymertek, employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We believe in creating an environment where all individuals are treated with respect and dignity, and where opportunities for professional growth and advancement are accessible to everyone, regardless of background or identity.

**_What Quality Assurance contributes to Cardinal Health_** Quality Assurance is responsible for developing and implementing a compliant and cost effective quality system that assures products and services are reliable, safe and effective. **_Responsibilities_** + Demonstrates knowledge of quality systems and approaches. + Demonstrates an understanding of the relevant regulations, standards and operating procedures. + Demonstrates ability to perform investigations / root cause analysis and develop corrective actions. + Demonstrates an understanding of the requirements and has the ability to perform gap assessments to those requirements. + Demonstrates an understanding of quality concepts such as: cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving. + Works cross-functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements. **_Qualifications_** + Bachelors in related field, or equivalent work experience, preferred + 4+ years experience in related field, preferred + PET Quality Experience, required + Radiation Safety Experience, preferred + 50-60% travel required + Must be flexible with travel, may include short notice **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May act as the primary Quality Assurance Representative for site activities + Performs review and approval of batch records, materials, and associated documentation for radiopharmaceutical finished product release. + May contribute to the development of policies and procedures + Works on complex projects, technology transfer, sponsor drug products, training and review of Cardinal Health's drug product portfolio and other projects where assigned. + Develops quality solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives + Completes work independently; receives general guidance on new or existing projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues + Interacts with customers where appropriate including drug product sponsors and suppliers. + May assist in internal and/or external audits + Lead Quality investigations relating to material/vendor investigations **Anticipated salary range:** $79,300 - $113,800 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 7/04/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today. As Automation Engineer you will be responsible for maintenance and troubleshooting of electrical and electronic systems in the machinery spaces, entertainment equipment, bridge equipment and hotel areas. Level: 2.5 stripes Officer **Responsibilities :** + Responsible to properly complete the monthly maintenance routines for equipment under their control, and to report all completed work on the AMOS system. + All electronics systems relating to the operation, control, monitoring safety and surveillance of the mechanical, electrical, hydraulic, pneumatic and thermal equipment contained within the main machinery spaces + Responsible for ship's communication systems, bridge navigation equipment. + Telephone exchange + Security alarm systems + CCTV Systems + Fire Protection Systems + Maintenance (AMOS Monthly routines and unscheduled call outs) of mechanical, electrical, electronic equipment in Entertainment areas, including partnering with the Entertainment Technical team for support and equipment familiarization. + Performs Emergency duties as specified in the ships Assembly Plan + Uphold the general safety management responsibilities in areas and operations under their control. **Basic Qualifications :** + Electro-technical Officer Certificate of Competency + 2+ years' shipboard experience as senior Electro-technical Officer on cruise vessels + Excellent communication skills, including fluent written and spoken English + Enthusiasm about guiding other team members + Flexibility and a cool head in dynamic, ever-evolving environments **Additional Information :** This is a **SHIPBOARD** role. Applicants must: + Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel + Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion + Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan + Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control + Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices + Be willing to be appreciative of working and living in a multi-cultural environment + Be comfortable living in a confined space with strict rules and regulations + Adhere to a structured lifestyle, personally and professionally Your Responsibilities: + Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this) + Complete a pre-employment medical + Obtain a criminal background check + Bring approved work shoes ** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination. \#DCLMTO **Job ID:** 1249122BR **Location:** United States **Job Posting Company:** "Disney Cruise Line" The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [email protected] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Keyboarding Certification: For certain County of Maui positions, a keyboarding certificate is required. Most commonly, you'll need a keyboarding certificate for the Office Operations Assistant II and Secretary positions. We welcome you to apply to this posting and take the Keyboarding Certification exam before applying for these positions. The online typing test will measure your Standard Net WPM (words per minute). The Office Operations Assistant II and Secretary positions require you to have a score of 40 or more standard net words per minute. We highly recommend that you first try a practice keyboarding test before proceeding with the actual test. Please click on the test link below to access the practice keyboarding test: *********************************** Id=d5fef5eda3487f83 Supplemental Information SKILLS ASSESSMENT: Qualified applicants will be required to take an online assessment. Applicants are required to test alone in a quiet, distraction-free area using a reliable computer with a high-speed internet connection, a microphone, a webcam (internal or external), and a Windows or Apple Operating System. Applicants who do not meet the system requirements will be provided an opportunity to take the online assessment on site. APPLICATIONS MAY BE FILED ONLINE AT: ******************************************* If you have never applied for a job using the NEOGOV system, you must create an account. You will need a username, password, and working email address to create your account. Your detailed work history is required on the application. A resume submitted in lieu of an application will not be sufficient. Furthermore, "See resume" is NOT an acceptable response under the "Work Experience" section. An application containing this response may be deemed incomplete. Applications may be rejected if they are incomplete. EXAMINATIONS ARE ADMINISTERED IN THE COUNTY OF MAUl ONLY The above examination is being given on an open-competitive basis to establish an eligible list which shall be effective for not more than one year unless extended by the Director of Personnel Services. AN EQUAL OPPORTUNITY EMPLOYER The County of Maui does not discriminate on the basis of race, sex, sexual orientation, age, religion, color, ancestry, national origin, disability, marital status, pregnancy, arrest and court record, assignment of child support, national guard participation or any other basis covered by state or federal laws governing non-discrimination Pre-Employment/Post-Offer Drug Screening Test: All applicants, who will enter a safety sensitive position or certain designated categories that the Personnel Services Director has established or who are required by law to be drug tested must pass a pre-employment/post-offer drug screening test as a condition of employment. There is no retesting or re-evaluation process. Cost for the drug screening test shall be borne by the County of Maui. Personnel Services Email: *********************************

Hawai'i Health & Harm Reduction Center (HHHRC) provides harm reduction-focused services to marginalized populations in Hawai'i, including people living with and/or affected by HIV, hepatitis, substance use, homelessness, and the transgender, LGBQ, and the Native Hawaiian communities. HHHRC bridges gaps and helps individuals access essential resources such as housing, health care, entitlements, and treatment. We foster health, wellness, and systemic change in Hawai'i and the Pacific through outreach, care services, advocacy, training, prevention, education, and capacity building. SUMMARY OF POSITION Hawaiʻi Health & Harm Reduction Center (HHHRC) serves as the Hawai'i Department of Health's (DOH) statewide administrator and sub-grantee for HRSA'S Ryan White (RW) HIV/AIDS Program. The RW grant aims to improve access to a comprehensive continuum of community-based care for low-income people living with HIV. The RW Quality Assurance Coordinator is responsible to perform advanced technical, professional, and administrative functions to support RW activities. These functions include analyzing clinical data, monitoring epidemiological trends, enforcing standards of care among subcontractors, and conducting special projects as needed. The RW Quality Assurance Coordinator will also be responsible for managing contracts, budget monitoring, policy drafting, researching best practices, and for coordinating stakeholder meetings. This is a permanent, full-time, exempt, salaried position with HHHRC located in Honolulu, Hawaiʻi. Expected hours of work are generally between 8:30am and 5:00pm, Monday through Friday, with some evening and weekend attendance for required events. Salary is commensurate with experience. REPORTING RELATIONSHIP: Reports to: Ryan White Administrative Manager Supervises: N/A ESSENTIAL DUTIES & RESPONSIBILITIES: Assist the RW Administrative Manager in developing and implementing a quality management system for funded services and providing directions to additional quality management staff. Ensure that direct service medical providers funded through the Ryan White Program adhere to established HIV clinical practice standards and Public Health Services (PHS) guidelines. Implement strategies for improvements to quality medical care, including vital health related supportive services, to achieve appropriate access and adherence with HIV medical care. Utilize available demographic, clinical, and health care utilization information to monitor the spectrum of HIV-related illnesses and trends in the local epidemic. Conduct training, provide technical assistance, and evaluate quality improvement initiatives. Assist with the contract management for agencies and vendors funded under the Ryan White Part B and related grants. Monitor sub-contractor budgets and outcomes and submit monthly budget and expenditure reports to the RW Administrative Manager. Compile, summarize, and analyze program data for reports, meetings, grant applications, and presentations. Coordinate the statewide Ryan White Quality Technical Review Committee and Clinical Quality Management Committee meetings and conference calls. Develop, plan, and enhance monitoring and reporting systems for program performance for funded programs. Perform additional duties as needed and assigned. Duties are subject to change. GENERAL RESPONSIBILITIES: Contribute to a safe, creative, enthusiastic, and cooperative working environment for all. Work as a team with other staff and support team members. Maintain appropriate professional and ethical standards while serving as a representative of HHHRC. Observe and comply with all rules and regulations - such as HHHRC Code of Conduct, Drug-Free Workplace, Confidentiality - and other administrative policies of HHHRC. Abide by all policies and procedures of the HHHRC Health & Safety Program and the Quality Management Program. Comply with HHHRC confidentiality policy, HIPAA requirements, cultural competencies, and rights to persons served, as well as CARF standards. Demonstrate steadfast understanding of, and commitment to, the Mission, Vision, and Values of HHHRC. WORKING CONDITIONS/PHYSICAL DEMANDS: Indoors, air-conditioned office area. Long hours sitting using office equipment and computers, which can cause muscle strain. Regular use of computers keyboards, telephone, and operating office equipment. Essential physical activities: standing, sitting, walking, finger dexterity, seeing, hearing, speaking, and frequent gripping of an object. Occasional physical activities: stooping, bending, squatting, twisting body, and lifting of supplies and equipment (up to 50 pounds). Occasional lifting and carrying of supplies and equipment (up to 25 pounds). REQUIRED QUALIFICATIONS: Knowledge/Skills/Abilities: Experience designing and implementing public health or health related programs and initiatives. Excellent interpersonal skills and ability to communicate effectively and to write clear, concise reports. Ability to follow and give written and oral instructions in a precise, understandable manner. Knowledge and experience in coalition building, community organizing, health education, and health promotion strategies. Demonstrated experience coordinating and implementing complex projects. Exceptional organizational skills with ability to develop timelines and meet deadlines. Demonstrated cultural competence working with diverse populations, such as LGB&T, communities of color, substance abuse populations, women, and youth. Demonstrated ability to establish effective communications and working relationships with community providers. Intermediate to advanced proficiency in Microsoft Office, including Word and Excel. Non-judgmental attitude and ability to respect the knowledge, actions, and feelings of others. Demonstrated ability to work productively, both independently and as part of a team. Capability to work well and thrive professionally in an atmosphere of significant diversity, working with marginalized populations. Education/Experience: High School diploma/GED or equivalent work experience. PREFERRED QUALIFICATIONS: Bachelor's and/or advanced degree in Public Health, Social Work, Business Administration, Policy Administration, Public Health Nursing, or related field. Prior experience in data base management and data analysis. Prior nonprofit or government-related work experience. Administrative experience, grant management experience, and work in harm reduction. Knowledge of public health and epidemiological outreach and educational models related to HIV and AIDS. Intermediate to advance proficiency in Microsoft Access. REQUIRED WORK CARDS/CERTIFICATIONS: Valid Hawaii Driver's License and clean three-year (3-year) Driver's Abstract. TB Clearance Hep B Clearance and/or Vaccination Must pass Center for Medicare/Medicaid Services eligibility screening. H awai ʻ i Health & Harm Reduction Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Hybrid Work Environment - Must reside in Hawaii Pay Range: $59,000 - $116,000 Note: Individuals typically begin between the minimum to middle of the pay range The Business Analysts develops member and provider interventions to improve clinical quality and member experience and services as a Subject Matter Expert (SME) on Medicare Part C & D Star Ratings. Coordinate efforts with HMSA's vendor partners, community resources, and internal departments to achieve excellent results in health plan ratings and pay-for-performance programs. Complete project planning, implementation and management, including independent research, analysis and communication efforts, to support these programs and related projects.

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **Responsibilities:** + Leads the team by evaluating calls and assess application usage based on a standard set of criteria, providing constructive feedback and recognition to ensure high performance and continuous improvement. Accurately score interactions to gauge employee's quality performance based on organizational and departmental policies and requirements. + Monitor and evaluate team performance ensuring adherence to company quality standards, and compliance with industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. + Analyze and provide weekly & monthly trend analysis to leadership. + Provide support to leadership by participating in and hosting internal/external client calibration sessions. + Engage in and lead projects to promote quality enhancements and/or broaden services for the team. + Shows an understanding of the requirements and is capable of conducting gap assessments based on those requirements. Uphold quality standards that adhere to company, regulatory, and HIPAA policies and procedures. + Collaborates across various functions, interprets requirements, and educates and influences others regarding those requirements. Identifies training needs or potential disciplinary actions which will be reported to leadership. + Demonstrates ability to build strong customer relationships and deliver customer-centric solutions. + Optimize work processes by identifying effective and efficient methods to complete tasks, with an emphasis on continuous improvement. + Develops strategic alliances and cooperates with stakeholders to achieve mutual goals. + Demonstrates resourcefulness by adeptly securing and efficiently deploying resources. + Analyzes complex and high-quality, sometimes contradictory, information to solve problems effectively. + Holds oneself and others accountable for meeting commitments and objectives. + Exhibits situational adaptability by adjusting approach and demeanor in real time to meet the changing demands of various situations. + Creates and implements diverse communication strategies that clearly address the specific requirements of various target audiences. + Demonstrates knowledge of quality systems and methodologies. + Demonstrates an understanding of the relevant regulations, standards, and operating procedures. + Demonstrates ability to perform investigations / root cause analysis and develop corrective actions. + Demonstrates an understanding of the requirements and has the ability to perform gap assessments to those requirements. + Demonstrates an understanding of quality concepts such as: cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving. + Works cross-functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements. **Qualifications:** + Call monitoring/audit experience preferred. + Case audit experience preferred. + HS Diploma, GED or technical certification in related field or equivalent experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service/quality background experience. + Excellent verbal and written communication skills + Strong prioritization and leadership skills. + High regard for superior quality of service. + Ability to prioritize and manage multiple responsibilities. + Experience handling tasks where attention to detail is critical to success. + 3+ years' experience in related field, preferred. **What is expected of you and others at this level:** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments. + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently. + May modify process to resolve situations. + Works independently within established procedures; may receive general guidance on new assignments. + May provide general guidance or technical assistance to less experienced team members. **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 8:00am- 5:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $17.90 per hour - $26.88 per hour **_Bonus eligible:_** No **_Benefits:_** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 05/25/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

div class="col-12 col-md-8"div class="sc-ca SCKo fLrkuv"divh1 Test Engineer/h1h3LOCATION/h3Honolulu, HI 96815h3CLEARANCE/h3TS/SCI Full Poly (Please note this position requires full U.S. Citizenship)h3KEY SUMMARY/h3We are seeking a dedicated and meticulous **Test Engineer** to join our team and ensure the quality and reliability of our software products. In this role, you will be responsible for designing, executing, and maintaining test cases to validate the functionality, performance, and security of our applications. You will work closely with developers and product managers to understand requirements and ensure that all software meets our high standards for quality. The ideal candidate is detail-oriented, enjoys problem-solving, and is passionate about ensuring the best user experience through rigorous testing. Join us to help deliver high-quality software solutions that meet the needs of our customers.p*** Please note that our job openings are dynamic and can open or close quickly (much faster than we can publish). If you do not see an opening you are looking for, know that we see almost all types of positons. We strive to keep our listings up to date, but please consider submitting your current resume. Our team will work with you to identify the most recent opportunities that align with your skillset and career goals. We look forward to you joining our family. *** /ph3SIMILAR CAREER TITLES/h3Quality Assurance Engineer, Software Tester, QA Engineer, Automation Test Engineer, Test Analyst, Manual Tester, Verification Engineer, Validation Engineer, Software Quality Engineer, Test Lead, ect.h3DEGREE (Level Desired)/h3Bachelor's Degreeh3DEGREE (Focus)/h3Computer Science, Software Engineering, Information Technology, Electrical Engineering, Computer Engineering, Systems Engineering, Applied Mathematics, Data Science, Robotics, Information Systems, ect.h3ALTERNATE EXPERIENCE/h3General comment on degrees: Most contracts allow additional experience (4-5 years) in lieu of a Bachelor's Degree. Some contracts give 4-5 years experience credit for a Bachelor's Degree. Some contracts give 2 years experience credit for a Master's Degree. We will work with you to find the right fit.h3POSITION RESPONSIBILITIES/h3ulliDesign and execute manual and automated test cases/lili Identify, document, and track defects in the system/lili Collaborate with developers to understand system functionality/lili Develop and maintain test documentation/lili Ensure test coverage and adherence to project requirements/lili Provide feedback and recommendations for improving quality/li/ulh3REQUIRED SKILLS/h3ulliProficiency in test automation tools (e.g., Selenium)/lili Strong knowledge of testing methodologies (e.g., functional, regression, integration)/lili Experience with version control systems (e.g., Git)/lili Ability to design and implement test cases for various software components/lili Familiarity with bug tracking tools (e.g., Jira, Bugzilla)/lili Strong analytical and problem-solving skills/li/ulh3DESIRED SKILLS/h3ulliKnowledge of performance and load testing tools/lili Familiarity with continuous integration and delivery (CI/CD) pipelines/lili Experience with API testing and tools (e.g., Postman)/lili Knowledge of database testing and SQL queries/lili Experience with mobile application testing/lili Proficiency in scripting languages for test automation (e.g., Python, JavaScript)/li/ulh2PLUG IN to CYMERTEK - And design your future.../h2 h3YOUR FOREVER CAREER STARTS HERE/h3 pAre you looking for more than just a job? Join a company where employees are treated like family, and your career is built to last. We are a growing small business and a trusted federal contractor offering full scope consulting services in information technology, cybersecurity, and analyst workforce development./p pAt our company, you come first. We're committed to creating an environment where you'll thrive professionally and personally. We provide meaningful, challenging work using cutting-edge technologies while investing in your growth and success. With direct access to company leadership, a laid-back and inclusive atmosphere, and exceptional work-life balance, you'll feel valued every day./p pWe also believe in taking care of our family - both yours and ours. Our benefits are phenomenal, family-friendly, and designed with your well-being in mind. From employee and family events to career-long support, we create a community you'll never want to leave./p pReady to make your next move the best one? Join us and experience the difference./p h3BENEFITS/h3 ul li Excellent Salaries/li li Flexible Work Schedule/li li Cafeteria Style Benefits/li li10% - 401k Matching (Vested Immediately)/li li Additional 401k Profit Sharing/li li30 days Paid Leave/Holiday (No Use or Lose!)/li li The day off for your birthday/li li Medical/Dental/Vision - 100% employee coverage. ($1200 allowance - or a bonus)/li li HSA/FSA/li li AFLAC/li li Long Term/Short Term Disability - 100% employee coverage. No cost to you./li li Life Insurance - 100% employee coverage. No cost to you./li li Additional Discretionary Life Insurance/li li Paid Training/li li No long, wordy reviews with tons of paperwork!!!/li li Referral bonus program with recurring annual payments/li /ul h3HOW TO APPLY/h3 pEmail us at a href="mailto:*****************" *****************/a or apply today: a href="************************* ******************** pWant to see what our employees think? Click a href="************************************* here/a ./p h3EQUAL OPPORTUNITY EMPLOYER STATEMENT/h3 pCymertek is proud to be an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We embrace and celebrate differences in our employees, recognizing that a diverse workforce enhances our creativity, innovation, and overall success. At Cymertek, employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We believe in creating an environment where all individuals are treated with respect and dignity, and where opportunities for professional growth and advancement are accessible to everyone, regardless of background or identity./p/div/div/div