Receptionist
Receptionist Job 9 miles from Beachwood
K2M Design is looking for positive contributors to our culture, that are passionate about meeting the demanding needs of our clients, and add value and impact through expertise - all in turn contributing to the growth of K2M.
Acts as the first impression of K2M whether in person, on video, or over the telephone. Aids team members by administratively supporting the K2M team. Passionate and engaging individual who understands the power of effective hospitality. Service oriented with a strong ability to multi-task while meeting the needs of team members and guests.
This is an in-person role for our Cleveland office with flexibility on regular hours/schedule. Preferred schedule Monday - Friday 10a - 2p.
Core Competencies
Service Oriented. A deep desire to help others.
Organized. Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on daily key priorities.
Professionalism. Exhibits enthusiasm, passion, and excitement over work. Displays a can-do attitude at all times.
Teamwork. Reaches out to and cooperates with team members to ensure timely completion of responsibilities.
Cultural Fit. Makes a positive impact on the K2M culture, in line with the core value, mission, and direction of the organization.
Flexible. Adjusts quickly to changing priorities and conditions while maintaining stable performance.
Efficient. Able to handle significant output with minimal wasted effort.
Effective Communicator. Excellent verbal and written communication skills.
Good Listener. Have a high level of empathy and consideration of others. Let's others speak to understand their viewpoint and their needs, evaluating and elevating issues, when necessary.
Critical Success Factors
Greet everyone, every day, with a smile.
Proactively restock items and suggest improvements to gain efficiency of the office / company.
Prove aptitude to learn new computer programs and assigned tasks.
Responsibilities (subject to change, modification as needed) are as follows, but not limited to:
Welcomes visitors, determines nature of business, and announces visitors to appropriate team.
Maintains office including upkeep of the kitchen, bathrooms, and conference rooms so they present a good first impression at all times.
Updates appointment calendars for staff and company.
Set up conference rooms with technology and supplies for meetings.
Receives, sorts, and routes mail and packages.
Packages and prepares shipments via USPS and FedEx.
Orders, receives, and maintains office supplies.
Creates and prints correspondence, reports, and other documents when necessary.
Assist Operations Administrator with communication, scheduling, and documentation.
Able to apply common sense understanding to carry out instructions and tasks.
Performs other clerical duties as needed, such as filing, photocopying, and collating.
Requirements
High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience.
0-4+ years' work experience in the field of Administration.
Work Environment and Physical Demands
The work environment and physical demands are consistent with that of an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Front Office Associate
Receptionist Job 9 miles from Beachwood
Are you a friendly and organized individual with some experience in a front office or customer-facing role? Do you enjoy being the first point of contact and ensuring smooth office operations? If so, we have an exciting opportunity for you to join our team!
What You'll Do:
Be the Welcoming Face: Greet visitors and direct them to the appropriate person or area with a professional and helpful demeanor.
Answer the Phone: Handle incoming calls professionally, take accurate messages, and route calls efficiently.
Manage Information: Assist with data entry, filing, organizing documents, and maintaining office records.
Maintain Office Appearance: Help ensure the reception area and common office spaces are presentable and organized.
Provide Administrative Support: Assist with tasks such as photocopying, scanning, sending emails, and other general office duties.
Handle Mail & Deliveries: Sort and distribute incoming mail and packages, and prepare outgoing mail.
Address Inquiries: Answer general questions from visitors and callers, providing accurate information or directing them appropriately.
Assist with Scheduling: Help coordinate appointments and meetings as needed.
Contribute to a Safe Environment: Support efforts to maintain a safe and welcoming space for everyone.
Utilize Basic Office Software: Work with standard office software (e.g., email, word processing).
What You Bring:
A Positive and Professional Attitude: You are friendly, approachable, and represent our organization well.
Solid Communication Skills: You communicate clearly and professionally in person and on the phone.
Good Organizational Skills: You can manage tasks and information effectively.
Reliability and Punctuality: You are dependable and arrive on time.
Some Prior Experience: You have some experience in a front office, reception, customer service, or administrative support role.
Basic Computer Skills: You are comfortable using basic computer functions (typing, email, word processing).
A Helpful and Proactive Nature: You enjoy assisting others and taking initiative.
If you are looking to contribute to a dynamic team, we encourage you to apply!
Receptionist - Part-time - Temporary - Onsite in Top Firm
Receptionist Job 9 miles from Beachwood
Our client, a reputable law firm in Cleveland, is seeking a dedicated and organized temporary receptionist. This role requires the candidate to be onsite and is scheduled for Mondays, Wednesdays, and Thursdays from 8:30 AM to 5:00 PM. The role is expected to last until mid-August.
Key Responsibilities:
Phone Management: Answer and direct calls professionally, ensuring excellent customer service.
Reception Duties: Greet and assist visitors with a friendly and welcoming demeanor.
Administrative Support: Handle various administrative tasks, including managing expenses related to transit and parking.
Microsoft Office Proficiency: Utilize MS Office tools for daily tasks and documentation.
Qualifications:
Experience: Minimum of 1 year of office experience.
Skills: Comfortable with Microsoft Office applications.
Attributes: Excellent communication skills, organized, and detail-oriented.
If you are interested in this opportunity, please submit your resume in Word format.
Middle Office Services Specialist
Receptionist Job 27 miles from Beachwood
The Middle Office Services Specialist primarily serves as a liaison between our Member Offices and our core custodians. Member Office Services Specialists are go-to resources, providing direction, expertise, and training of Valmark policies and custodial platform best practices to Member Offices (newly onboarded and existing).
Essential Functions and Responsibilities
Escalate, review, and respond to internal, Member Office, and custodial requests to process, review, or escalate urgent or complex items
Foster relationships with Member Offices through initial & ongoing customer service and issue resolution
Serve as an internal training resource for the Member Offices by delivering educational training on custodial technology, processes, form requirements, and communicating correct processing guidelines
Monitor and review custodians for policy, procedures, and paperwork changes, updating resources and training materials
Perform security administration, vendor code maintenance, and related functions for Schwab and Pershing
Assist team members with daily tasks as needed due to volume
Provide backup assistance to other team members as business needs dictate
Perform other tasks assigned by management
Core Competencies
Knowledge of financial industry and investment products
Knowledge of Valmark procedures, paperwork, and processing
Strong knowledge of various technologies: Microsoft Office, Dynamics, LaserApp, DocuSign, Schwab Advisor Center, Pershing NetX360
Strong written and verbal communication skills, with the ability to deal effectively with various people including staff, management, custodians, and Member Offices
Ability to prioritize and manage in a fast-paced, multi-task environment with organization and accuracy
Strong analytical, problem-solving, research skills, and attention to detail
Ability to work effectively in a team environment, while also being a self-motivated, independent worker
Supervisory Responsibility
Middle Office Services Specialist will not have any supervisory responsibilities.
Required Education and Experience
Bachelor's Degree in Finance or a related field
Preferred Education and Experience
3+ years of financial industry experience
Industry designations (CFP, CPA)
FINRA registrations
Certified in operational process improvement (Lean 6 Sigma, Kaizen)
Physical Demands
This is a largely sedentary role; however, some walking is required. Individuals may need to sit or stand as needed. This position may require walking primarily on a level surface for short periods of time.
Expected Hours of Work
Days and typical hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. Flexibility in working hours may be allowed, but the employee must work 40 hours each week to maintain full-time status.
Valmark reserves the right to modify, interpret, or apply this in any way the Company desires. This in no way implies this is an all-inclusive list of responsibilities to be performed by the Employee in this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.
Office Clerk Jobs
Receptionist Job 27 miles from Beachwood
$14.25-$17/hour
Ages 18+
At Cedar Point, work is FUN! Office Clerks are high-energy individuals who can support the Division's business operations. You'll also…
Administer general office functions inclusive of answering multi-line telephones, filing paperwork, copying or scanning documents, sending emails and entering data.
Act as an ambassador for associates with payroll, scheduling or policy inquires.
Maintain a high degree of confidentiality.
Adhere to and ensure grooming guideline requirements are being met.
Assign keys to vendors or associates when necessary.
Positions available: Retail, Park Services, Rides, Food & Beverage, & Maintenance Office Dispatcher. Job duties vary between positions.
Some of our amazing perks and benefits:
Paid training and FREE uniforms!
FREE Admission to Cedar Point and other company parks!
FREE tickets and discounts to local attractions!
FREE tickets for family and friends!
20% discounts on food and merchandise!
Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Cedar Fair is home to 13 unique and exciting properties, so come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 155th year! As a member of our team, you'll…
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
You!
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about Cedar Point.
Availability to include some weekdays, weekends, evenings, and holidays.
Veterinary Receptionist
Receptionist Job 7 miles from Beachwood
Solon Veterinary Hospital Has An Opportunity For An Veterinary Receptionist To Join Our Team! Solon Veterinary Hospital located in Solon, Ohio. We are a small animal, 2-Doctor practice and our team is committed to serving our established clients and growing for the future of Veterinary Medicine.
Location: 6475 Richmond Rd., Solon, OH 44139
Shift Details: This is a full-time position (30+ hours/week). Must be available to work opening and closing shifts of the clinic and be able to work rotating Saturday clinic shifts.
Pay Range: $16.00 - $17.00/hour (based on experience)
What We're Looking For:
Exceptional phone etiquette
Strong multi-tasking abilities
Efficiency with a keen attention to detail
Proficient computer skills
Team-oriented mindset
Ability to thrive under pressure
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including paid time off, medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MVP.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MVP core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Receptionist
Receptionist Job 27 miles from Beachwood
div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"Community Support Services - Akron, OH/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full Time (40 Hours)/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Salary Range-row" div class="form Line"div aria-label="Salary Range" name="Salary Range"span aria-label="Salary Range" class="" name="level"$13.00 - $15.00 Hourly/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Description/h2/divdiv aria-label="Description" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strong The Opportunity: /strong We are seeking to hire a Receptionist to join our Health Center Administration. This individual will work in our main lobby, serving as the first person to greet clients, visitors, and family members. The Receptionist is responsible for checking these individuals in and notifying staff of their arrival. Our Receptionists are often the first people who agency visitors see - they reflect our mission of hope and recovery in their interactions with clients and visitors./span/span/p
p /p
pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strong What You'll Do:/strong/span/span/p
ul
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Maintain the registration process, including registering individuals when they arrive, notifying appropriate staff of the individual's arrival, and monitoring the flow of traffic./span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Operate a 21-line switchboard; receiving, screening, and routing telephone calls to appropriate staff./span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Schedule psychiatric appointments for clients and staff in online database (Credible), and notify appropriate staff about appointments./span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Generate the Appointment Checklists for the following day's psychiatric appointments./span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Update the Televox file for appointment reminders daily./span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Retrieve overnight messages and route these to appropriate staff or return calls as necessary./span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Maintain adequate supplies for the department, ordering additional supplies as needed./span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Maintain Aldi vouchers, client checks, and bus tickets./span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"This position is full-time (40 hours a week) working normal business hours./span/span/li
/ul
p /p
pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strong What We're Looking For:/strong/span/span/p
ul
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"High school diploma/GED required./span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"A minimum of three years clerical support experience, showing skills in data entry, alphabetical sorting, and more. /span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Basic switchboard/receptionist experience and scheduling experience preferred./span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Strong customer service skills./span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="color:#000000"Excellent organizational, attention to detail and communication skills./span/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="color:#000000"Ability to work in a team environment./span/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="color:#000000"Commitment to confidentiality, following rules of HIPAA./span/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="color:#000000"Proficiency in Microsoft Outlook./span/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"span style="color:#000000"Skill in managing time and meeting deadlines./span/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Ability to work non-judgmentally with individuals whose behavior and belief systems are incongruent with that of society and/or your personal beliefs./span/span/li
/ul
p /p
pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strong About Us:/strong For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area./span/span/p
p /p
pspan style="font-size:11pt"span style="font-family:Calibri,sans-serif"strong What We Offer:/strong/span/span/p
ul
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Pay for this position starts at $13-15/hour/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Working within in a mission-driven, highly engaged environment/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"A supportive, professional workplace with excellent resources/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Engaging, autonomous atmosphere/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Professional Development Assistance and Education Assistance Program/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Program-Site Eligibility for the Public Student Loan Forgiveness Program/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"401(k) with 5% employer contribution/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"10 paid holidays and 15+ days of PTO annually/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Health, Dental, and Vision insurance/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Subsidized membership to local YMCA branches/span/span/li
lispan style="font-size:11pt"span style="font-family:Calibri,sans-serif"Life insurance and short- and long-term disability/span/span/li
/ul
p style="margin-left:0in; margin-right:0in" /p
/span/div/div/divdiv class="cl HeadSecondary"h2Further Information/h2/divdiv aria-label="Further Information" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"p style="margin-left:0in; margin-right:0in"span style="font-family:Arial,Helvetica,sans-serif"span style="font-size:12px"span style="background-color:#ffffff"span style="color:#444444"Company's website: a href="************************** style="color:#444444"******************** /span/span/span/span/p
p style="margin-left:0in; margin-right:0in"span style="font-family:Arial,Helvetica,sans-serif"span style="font-size:12px"span style="background-color:#ffffff"span style="color:#444444"Company's Facebook page: a href="https://www.facebook.com/103**********47/"span style="color:#444444"https://www.facebook.com/103**********47//span/a/span/span/span/span/p
pem Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities. /em/p
p style="margin-left:0in; margin-right:0in" /p
/span/div/div/div/div
PT Receptionist - afternoon/evening hours
Receptionist Job 46 miles from Beachwood
This is an on-site position, Monday-Thursday, 2:00-7:00 in our Jackson Township (Portage St. NW) Encompass Counseling office.
SUMMARY: Manages the front desk, greets clients, and answers phones. Receptionist is responsible for securing electronic signatures for all new client intake paperwork. Strong communication with office manager and therapists. All Agency staff are expected to focus on Quality improvement as a part of their job responsibilities, in an effort to make the Agency a safe and healing environment for clients and staff. This expectation includes, but is not limited to: teamwork, improving service delivery, fulfilling department goals, and other job-specific tasks that encourage excellence.
ESSENTIAL DUTIES and RESPONSIBILITIES: It is the responsibility of each employee to be a consistent witness for Jesus Christ and to adhere to the Standard of Moral Conduct and Statement of Faith. Further, each employee is responsible for dealing with others with a Christ-like attitude while helping them experience their worth in Christ, and for demonstrating behaviors reflecting CCHO's core values of Relentless Commitment, Selflessness, and Kindness.
Other essential functions include the following:
Makes every effort to maintain a 'team first' spirit and atmosphere within the workplace environment fostering and maintaining appropriate working relationships within the assigned regional Encompass team, and with other Agency departments, as well.
Creates a hospitable environment for guests and visitors. Acts as the 'face' of the office/Agency to the general public, including but not limited to friendly, compassionate and welcoming behavior.
Answers and screens telephone calls, and forwards to appropriate personnel.
Completes Intakes when potential clients call in.
Greets visitors and clients and directs them to appropriate area or person.
Schedules client appointments and send out paperwork.
Composes and types routine correspondence.
Performs routine office maintenance, overseeing office cleaning; Provides oversight for reception area and maintains cleanliness of office between cleanings (removing trash, picking up toys, etc.)
Maintains car and room reservations/schedules
Provides additional clerical and administrative support, as needed.
Other duties may be assigned.
SUPERVISORY RESPONSIBILITIES: None
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read, and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
REASONING ABILITY: Ability to solve practical problems and deal with variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COMPUTER SKILLS: To perform this job successfully, an individual should have ability to use a computer efficiently, with specific familiarity with the internet, accounting and database software, as well as Microsoft Outlook, Excel & Word.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to answer telephones and speak clearly with clients and the general public.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment may include low to moderate noise levels. The work environment may include tasking several goals simultaneously.
Candidates must be 21 or older to apply. References, background checks and drug screenings will be completed on all potential candidates. Must have valid Ohio Driver's License and maintain a driving record that allows that individual to be insurable. EOE.
This position is contingent upon the completion of a satisfactory background check and drug test, satisfactory reference checks (emails were previously sent to the 3 references listed on your application), as well as the completion of a satisfactory Department of Justice National Sex Offender search and Ohio Alleged Perpetrator Search, as required by our licensing agency.
Candidates must be 21 or older to apply. References, background checks and drug screenings will be completed on all potential candidates. Must have valid Ohio Driver's License and maintain a driving record that allows that individual to be insurable. EOE.
Telephone Operator
Receptionist Job 13 miles from Beachwood
Telephone Operator - (2500027I) Description The Telephone Operator works in a call center environment, where all the work is done by phone and computer with internal and external customers across the University Hospitals (UH) Health System. This position serves as a compassionate, trusted, and able resource for anyone seeking care or services at UH by intently understanding each person's unique need in order to efficiently and effectively match them with available resources and services across the UH system.
The Telephone Operator will handle multiple calls and requests, responding quickly and professionally. In addition, the Telephone Operator will handle UH hospital requests for overhead paging, ensuring appropriate and accurate notifications for each situation to ensure the highest levels of patient care.
This position requires critical thinking, problem-solving, active listening, and heightened professionalism to appropriately resolve each call while creating a relationship that supports the UH brand.
Answers and screens all internal and external calls to the main hospital number and accurately directs them in a prompt and courteous manner to the appropriate resource.
Pages and directs callers and emergency teams to the appropriate individual or department. Works with multiple hospital's audio and overhead paging systems.
Provides daily maintenance service for the paging system and maintains a knowledge of the UH on-call system.
Ensures that every individual who calls UH experiences the highest level of customer and personalized service by engaging with all callers in a professional and personable manner, as a representative of the UH Health System.
Creates a sense of care for the patient/guest through active listening and excellent communication and demonstrates the highest level of customer service through courtesy and concern.
Handles and manages a wide variety of patient inquiries regarding physicians, services, and logistics to ensure access to care with maximum throughput and minimal delay.
Functions as an integrated team member and works collaboratively with other staff and providers across the UH Health System to improve patient experience and departmental efficiency.
Appropriately escalates issues to leadership for support when needed and quickly and seamlessly meets and recovers any service delivery issues.
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Monday-Friday with rotating weekends and holidays.
This is the night shift 11:00 PM to 7:00 AM.
This position is at our Lake West Medical Center.
Qualifications
High School Equivalent / GED required.
1+ years of customer service-related experience or office experience required.
Associates or Bachelors degree will be accepted in lieu of 1 year work experience required.
Knowledge of medical terminology preferred.
Excellent customer service skills and ability to use good judgment.
Excellent verbal communication skills.
Excellent listening skills.
Strong interpersonal skills.
Able to adhere to structured call center metrics in a closely monitored, fast-paced environment.
Able to function independently and as a team player.
Professional demeanor.
Ability to maintain confidentiality.
Proven good work and attendance record.
Knowledge of basic office equipment, such as: telephones, computer systems, and fax and copy machines.
Good spelling skills.
Knowledge of phone and paging systems.
Primary Location: United States-Ohio-WilloughbyWork Locations: 36000 Euclid Avenue 36000 Euclid Avenue Willoughby 44094Job: Information TechnologyOrganization: UHHS_Sys_OperationsSchedule: Full-time Employee Status: Regular - ShiftNights and WeekendsJob Type: StandardJob Level: Entry LevelTravel: Yes, 25 % of the TimeRemote Work: NoJob Posting: Apr 10, 2025, 2:38:13 PM
CLERICAL SPECIALIST
Receptionist Job 27 miles from Beachwood
Reporting directly to the Administrative Assistant/Clerical Services Supervisor, the Clerical Specialist provides technical and administrative support in a one-on-one working relationship assuring that each assigned unit/department runs smoothly and in a consistent fashion.
The Clerical Specialist is committed to practicing cultural competence by working respectfully and effectively with people of all cultures, classes, races, genders, ethnic backgrounds, religions, sexual orientations, mental and physical abilities, ages and appearances in a manner that respects and preserves the dignity of all. The Clerical Specialist commits to adhere to SCCS' mission, vision and values at all times.
Essential Duties and Responsibilities include the following. Other related duties may be assigned.
* Maintains confidentiality of all records in accordance with agency policies, local state and federal regulations.
* Provides clerical support to supervisor and assigned unit/department staff as needed/directed.
* Greets visitors and clients with a friendly and professional demeanor at all times; Communicates with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
* Assists with making telephone contact to external participants in order to schedule meetings; Responsible for internal employee scheduling and assignment of requested meetings.
* Processes telephone calls and email correspondence as required; organizes and updates family folders/files, and schedules conference rooms.
* Works collaboratively with all agency departments and staff to ensure compliance with all unit requirements.
* Accesses Statewide Automated Child Welfare Information System (SACWIS) as needed; Extracts information and inputs activity logs, as needed; Gathers data and completes statistical reports to capture unit outcomes and demographic data as requested by supervisor or chain of command.
* Scans case-related material into Electronic Document Management System (EDMS) (aka Traverse) and notifies associated persons of newly scanned material, when appropriate.
* Performs oral swabs and documents appropriately, as directed.
* Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers in a competent and efficient manner.
* Assists other clerical staff within assigned Department and provides coverage as needed; works as a team to ensure work is completed accurately and within a timely manner.
* Provides support/coverage within the Clerical Specialist classification as needed/directed, including the Front Desk/Reception (Main Building, Education Center, and Visitation units).
* Maintains and orders office supplies, prepares Purchase Orders, conducts unit inventories and assures availability of supplies; Maintains office equipment; Sorts and distributes unit mail.
* Assists in the orientation/shadowing of agency staff as required by the employee's chain of command.
* Attends and participates in supervision meetings as established by the employee's chain of command and based on the needs of the worker/caseload; Attends and participates in all agency meetings including unit, department, division and all staff meetings.
* Attends trainings as identified by the chain of command or where otherwise required/directed.
* Adheres to all agency policies and procedures, including but not limited to Professional Ethics and Conflict of Interest policies.
Education and/or Experience
High School Diploma or GED required; Associated Degree in Business or Social Services related field preferred.
Two years of office/administrative experience required; One year of experience working in a child welfare or social services agency preferred.
Certificates, Licenses, Registrations
Although this classification is not regularly required to possess a valid State of Ohio drivers' license and/or possess auto insurance as defined by Ohio Administrative Code (OAC), the incumbent must meet the requirements outlined in agency policy if he/she/they do drive for work purposes.
Computer Skills
To perform this job successfully, an individual must have demonstrated knowledge in all Microsoft Office products including, but not limited to Word, Excel, PowerPoint and Access, as well as Publisher; demonstrated knowledge of audiovisual equipment as it pertains to the training environment.
Required to possess exceptional organizational skills with a demonstrated attention to detail, proofing skills and data preparation skills. Proficiency in typing thirty-five (35) wpm required with knowledge of office machines, including, but not limited to, copier, printer, voice mail phone system, and facsimile machines.
Knowledge in using SACWIS and Document Management System (e.g., Traverse) preferred.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Core Competencies
To perform this job successfully, an individual must demonstrate the following competencies:
1. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Reacts well under pressure.
2. Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates in meetings. Writes clearly and informatively; Varies writing style to meet needs; Able to read and interpret written information.
3. Customer Service - Manages challenging or emotional client and employee situations; Responds promptly to client's/employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance.
4. Dependability - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to complete goals and finalize work duties; Completes tasks on time or notifies appropriate person with an alternate plan; Follows through on commitments; Follows policies and procedures.
5. Cultural Competency - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment.
6. Ethics - Treats people with respect; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values; Treats others with respect and consideration regardless of their status or position; Maintains confidentiality.
7. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
8. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
9. Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Approaches others in a tactful manner; Demonstrates insight and empathy.
10. Planning/Productivity - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans; Meets productivity standards; Completes work in timely manner; Strives to increase productivity.
11. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
12. Safety and Security - Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
13. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
14. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote excellence; Monitors own work to ensure quality.
Language Skills
Ability to read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from supervisors, clients, and the general public.
Demonstrated excellence in customer service required.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Other Qualifications
Incumbent is required to travel to/from Agency meetings within the County and State as directed by his/her chain of command, and as required for job duties. Travel requires the use of a vehicle insured in the incumbent's name, unless a County-owned vehicle is secured pursuant to contract language and/or Agency policy/procedure. Personal vehicles must be in good working order and appropriately accommodate passengers as needed.
Regular attendance is required. Incumbent must adhere to Agency policies regarding use of time off at all times.
Incumbent is required to adhere to Agency rules & regulations and support the mission, vision & guiding principles at all times.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to: sit; use hands to manipulate objects; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk.
The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to twenty-five (25) pounds, occasionally lift and/or move up to fifty (50) pounds and rarely lift and/or move up to seventy-five (75) pounds.
Specific vision abilities required by this job include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is of moderate intensity.
TYPING TEST 35 WPM
Summit County Children Services
264 S. Arlington Street Akron, OH 44306
Work Schedule:
Monday-Friday; 8:30am to 4:30pm
Pre-Employment Testing Requirements: Pre-employment Drug and Alcohol Testing, Criminal Background Check, Driving Record Check.
Position : 576404003
Code : 20255700-13
Type : INTERNAL & EXTERNAL
Group : CHILDREN S
Job Family : ADMINISTRATIVE
Posting Start : 05/05/2025
Posting End : 05/16/2025
Details : Click for more info
HOURLY RATE RANGE: $18.50-$23.53
Veterinary Receptionist - Maple Heights, OH
Receptionist Job 5 miles from Beachwood
Who we are Suburban Veterinary Clinic is looking to add a friendly and dedicated veterinary receptionist to our welcoming hospital team. The position plays an integral role in providing excellent care to our patients as well as providing outstanding customer service to our clients.
We are looking for individuals with a background in:
* Customer service
* Veterinary care
* Teamwork
This is a full-time position with a flexible schedule, though rotating Saturday shifts will be required. Responsibilities include taking phone calls, booking appointments, greeting clients, processing payments, assisting veterinarians and technicians, pharmacy duties, and more.
Our close-knit team supports each other, and each of us is committed to one another's success. We enjoy exceptional clients, a positive clinic culture, and awesome benefits, including:
Financial Benefits:
* A flexible approach to compensation that will reflect your skillset and future performance
* 401(k) matching & Roth Retirement Savings Plan
* Flexible Spending Account
* 529 Savings Plan
* Tuition Support Program
* Referral bonus program
Wellness Benefits:
* Health Insurance, including medical, dental, and vision
* Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
* All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
* Sick Time / Paid Time Off
* Free/discounted lab work for all employee pets
* Pet discounts on services and products
* Pet food discount program
Workplace Benefits:
* Quarterly Team Rewards Bonus Program
* Professional development opportunities
* State license reimbursement
* VTNE exam fee reimbursement
* Continuing education allowance
* Uniform allowance
* A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
Lifestyle Benefits:
* Six paid holidays
* Employee Assistance Program
* Employee discount program
Our practice has a positive, well-being-focused culture that we'd love to tell you about. Have we piqued your interest? Apply today so we can meet you!
Diversity, equity, and inclusion are core values at Suburban Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Medical Front desk Recptionist
Receptionist Job 24 miles from Beachwood
tdp Forum Health LLC is a nationwide provider of precision health services, integrating advanced modern medicine with functional medicine principles. Our mission is to redefine healthcare through technology, clinical innovation, and patient engagement, guided by our core values of Integrity, Humility, Compassion, and Outcomes. We are looking to hire a Full time Medical Receptionist to help support the daily functions of our busy Akron, OH office. Hours for this position may vary from 8am-4:30PM OR 10am-6pm./p
pThe Receptionist will provide customer service to our patients and administrative support to our medical team. This is a fast-paced Medical Office with a high volume of calls and patients. This position serves as the company's first impression to all of our patients and visitors, we always expect the person in this role to both dress and act professionally./p
p*Requirements Education/Experience*/p
ul
li High School Diploma/GED/li
li Excellent customer service skills/li
li Excellent phone etiquette/li
li Detail oriented/li
li Ability to Multitask/li
li Team Player/li
li Integrative medicine experience a plus/li
li Excellent communication skills both verbal and written/li
li Comfortable with daily office and administrative duties/li
li Familiar with Outlook 365/li
li Comfortable with EMR System/li
/ul
pDuties and responsibilities include the following. Other duties may be assigned./p
ul
li Greet Patients/li
li Answer incoming calls, faxes, and emails/li
li Taking detailed messages for the medical staff/li
li Provide each patient with excellent, personalized service/li
li Scheduling appointments/li
li Invoicing and inventory control/li
li Accounts Receivable/li
li Patient documentation/li
/ul
p /p
pJob Type: Full-time/p
pPay: $18.00 - $19.00 per hour/p
pBenefits:/p
ul
li 401(k)/li
li 401(k) matching/li
li Dental insurance/li
li Health insurance/li
li Life insurance/li
li Paid time off/li
li Vision insurance/li
/ul
pSchedule:/p
ul
li8 hour shift/li
li Day shift/li
li Evening shift/li
li Monday to Friday/li
li Morning shift/li
/ul
pAbility to Commute:/p
ul
li Fairlawn, OH 44333 (Required)/li
/ul
pAbility to Relocate:/p
ul
li Fairlawn, OH 44333: Relocate before starting work (Required)/li
/ul
pWork Location: In person/p
/td
Front Desk Receptionist
Receptionist Job 22 miles from Beachwood
h2strongJoin our Team = Front Desk Receptionist Staff Needed/strong/h2 div div pAre you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at strong Brunswick Comfort Suites/strong/p
pstrong About the Hotel:/strong The Brunswick Comfort Suites is an all-suite property, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 71 in Medina County./p
pstrong Essential Job Functions:/strong/p
p1. ** strong Check-in and Check-out/strong** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure./p
p2. **strong Room Assignments/strong** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests./p
p3. **strong Guest Service/strong** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services./p
p4. **strong Handling Guest Concerns/strong** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction./p
p5. **strong Payment and Billing/strong** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy./p
p6. **strong Safety and Security/strong** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures/p
p7. **strong Phone and Reservations/strong** : They answer phone calls, take reservations and manage room availability through the hotel's booking system./p
p8. **strong Administrative Tasks/strong** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory./p
p9. **strong Communication/strong** : Effective communication is key in this role , as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately./p
p10. **strong Hospitality/strong** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay./p
pOverall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details./p
p** Must be available to work weekends and evenings./p
/div
div
pJob Type: Part-time or full time/p
/div
div
pSchedule:/p
ul
li8 hour shift/li
/ul
/div
div
pWork Location: In person/p
/div
/div
br/
Patient Navigator/Front Desk Receptionist
Receptionist Job 27 miles from Beachwood
SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes.
SUPERVISOR: Health Center Administrator
DUTIES AND RESPONSIBILITIES:
* Provide exemplary customer service too all patients on the phone and in the health centers.
* Answer incoming calls and schedule appointments (both in-office and telehealth).
* Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork.
* Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected.
* Complete virtual 'Telephone Encounters' in current operating system and assign to appropriate staff.
* Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients.
* Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary.
* Complete insurance eligibility process.
* Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations
* Compliance with current HIPAA policy to assure patient privacy
* Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance.
* Support and participate in process improvement efforts.
* Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing.
* Travel to ALL AxessPointe locations WHEN needed.
* Perform any additional duties assigned by the supervisor
Requirements
MINIMUM QUALIFICATIONS:
* Minimum of a High School diploma or equivalent is required.
* 1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred.
* Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment.
* Ability to successfully complete all required and applicable federal and/or state consumer assistance training.
* Interpersonal Skills: Work independently and as a team member and at times with difficult clients
* Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner.
* Adhere to the guidelines & principals of API and any of its satellite locations.
* Must have excellent oral and written communication skills and advanced computer skills.
* Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area.
* Must be flexible to work evening and Saturday hours as needed
LICENSES OR CERTIFICATIONS REQUIRED:
* Licensure: None required.
COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Patient Navigator/Front Desk Receptionist
Receptionist Job 27 miles from Beachwood
SUMMARY: To provide direct, high-quality customer service to clinic patients and visitors and maintain a professional and friendly atmosphere. To coordinate AxessPointe Community Health Center, Inc. (API) health center appointments, provide reception services for patients, maintain patient charts, and represent the health center in all patient interactions. API manages patient care using a team-based approach in our interactions with patients and working to achieve stated objectives and outcomes.
SUPERVISOR: Health Center Administrator
DUTIES AND RESPONSIBILITIES:
Provide exemplary customer service too all patients on the phone and in the health centers.
Answer incoming calls and schedule appointments (both in-office and telehealth).
Complete patient registration, insurance verification, and process/scan/fax all necessary paperwork.
Collect and process co-payments at time of service, understand payment arrangement policy and assign accordingly. Complete daily reconciliation of funds collected.
Complete virtual ‘Telephone Encounters' in current operating system and assign to appropriate staff.
Check patients in & out in a timely manner and consult with clinical support and/or provider staff regarding walk-in patients.
Assist patients navigate insurance plans, process claims, and work to create payment plans when necessary.
Complete insurance eligibility process.
Patient/Customer Focus: Makes patients and their needs a primary focus of one's actions; shows interest in and understanding of the needs and expectations of internal and external customers; gains patient trust and respect; meets or exceeds patient's expectations. Core values of Patient-Focused Care: Timely answering of calls; respect: compassion, empathy, caring, non-judgmental, focusing on one patient at a time, establish trust and ensure patient satisfaction. Compassionate Care: Treating patients as if they are our family/friends: Platinum Rule (Treat others the way they want to be treated), being kind and courteous, showing empathy and not passing judgment, showing patients respect, understand patient's limitations, demonstrating professionalism even under stressful situations
Compliance with current HIPAA policy to assure patient privacy
Technical/Professional Knowledge and Skills: Possesses, acquires and maintains the technical/ professional expertise required to do the job effectively. Demonstrates knowledge through problem solving, applying professional judgment and competent performance.
Support and participate in process improvement efforts.
Adapts well to changes in assignments and priorities, adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles. Uses creativity and imagination to develop new insights into situations and applies new solutions to problems. Core Value of Creative Care: open to change, optimistic, focus on learning and sharing.
Travel to ALL AxessPointe locations WHEN needed.
Perform any additional duties assigned by the supervisor
Requirements
MINIMUM QUALIFICATIONS:
Minimum of a High School diploma or equivalent is required.
1-3 years' experience working with underserved/vulnerable populations and working with community resource programs is preferred.
Essential Technical/Motor Skills: Able to operate computer, fax machine, printers, scanners, webcam and other office machines and equipment.
Ability to successfully complete all required and applicable federal and/or state consumer assistance training.
Interpersonal Skills: Work independently and as a team member and at times with difficult clients
Essential Mental Abilities: Ability to meet and interact in positive way with people. Ability to organize and multi-task. Communicate effectively and in a culturally appropriate manner.
Adhere to the guidelines & principals of API and any of its satellite locations.
Must have excellent oral and written communication skills and advanced computer skills.
Must maintain a valid driver's license, dependable transportation, and be able to travel between health center sites and throughout the health center's service area.
Must be flexible to work evening and Saturday hours as needed
LICENSES OR CERTIFICATIONS REQUIRED:
Licensure: None required.
COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.
Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Salary Description 16-19 per hour
Front Desk & Reservations (Overnight)
Receptionist Job 27 miles from Beachwood
We are Invited.
At Invited Clubs, work feels like play as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.
Invited reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 150 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.
Invited. Where You Belong.
Job Summary
Our job is not just about giving Members and guests a smooth check-in and check-out. Our goal is for our team members to build a Firestone Experience for each member and guests that is memorable and unique. Our Front Desk Agents are responsible for delivering a wide range of services that guide members and guests through their entire stay. Whether processing operational needs, addressing member and guest requests, completing reports, or sharing the highlights of the local area, the Front Desk Team makes transactions feel like part of the Firestone Experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality and protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested), with reasonable accommodation where needed and appropriate, is critical for our Front Desk Representative - to get it right for our guests, and our business, each and every time.
Job Duties & Responsibilities
Conduct Front desk duties including, but not limited to, check-in, check-outs, creating reservations, answering general inquiry calls, and assisting with guest requests.
Use sales techniques that maximize revenue while maintaining existing guest loyalty.
Follow all company policies and procedures.
Ensure uniform and personal appearance is clean and professional.
Maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address member/guests' service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
Read and visually verify information in a variety of formats.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; additionally, stand, sit, or walk for an extended period of time.
Perform other reasonable job duties as requested when assigned by supervisor/manager.
Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.
This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary. Invited complies with all applicable employment laws and regulations and provided reasonable accommodations to qualified individuals with disabilities during the application process and employment to enable them to perform essential job functions.
Front Desk Agent
Receptionist Job 27 miles from Beachwood
$14.25/hour.
based on job responsibilities.
At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exceptional service to all guests staying at one of our world class resorts. You'll also…
Check guests in and out of our hotel properties and answer any guest questions or concerns throughout their stay.
Verify guest information as they enter the Hotel Breakers parking lot, being the first to welcome them to the hotel.
Learn and utilize the hotel Property Management System.
Some of our amazing perks and benefits:
Paid training and FREE uniforms!
FREE Admission to Cedar Point and other company parks!
FREE tickets and discounts to local attractions!
FREE tickets for family and friends!
20% discounts on food and merchandise!
Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Come join our world class team at Cedar Point.
Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, you'll…
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
You!
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about Cedar Point.
Availability to include some weekdays, weekends, evenings, and holidays.
Veterinary Receptionist
Receptionist Job 12 miles from Beachwood
Kentown Animal Hospital has an opportunity for a Veterinary Receptionist to join our team! Kentown Animal Hospital provides our community, with high-quality veterinary care designed to maximize your pet's quality of life. We know just how special your cat or dog is to your family, so we treat them with personalized medicine tailored to their unique needs. At our full-service animal hospital, we have the ability to care for your pet's every need throughout every stage of life.
Location: 10397 W Pleasant Valley Rd, Parma, OH 44130
Shift Details: This is a part time position (under 30 hours/week), Working a few closing shifts during the week and then working 2-3 Saturdays per month.
Projected Schedule:
* M: Off
* T: 2-6:30 PM
* W: 2-6:30 PM
* Th: 2-6:30 PM
* F: Off
* S: 8-1 PM (2-3 per month)
Pay Range: $14.00 - $17.00 (based on experience)
What We Are Looking For: We are seeking individuals with veterinary medicine experience. The ideal candidate will have gold-standard customer service skills, with a personable demeanor and strong communication abilities for engaging with clients and colleagues. Emotional intelligence and social awareness are highly valued traits. Candidates must be comfortable with change and adaptable to the evolving nature of a growing hospital and shifting locations. Multi-tasking abilities are essential for success in this dynamic environment.
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MVP.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MVP core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Front Desk Receptionist - Fitness Center Mentor PRN
Receptionist Job 18 miles from Beachwood
Front Desk Receptionist - Fitness Center Mentor PRN - (250004MX) Description A Brief OverviewThe front desk attendant will provide outstanding customer service to all members, guests and staff, and assist with check-in of members and guests, distribute towels, answer phones, take reservations, complete all laundry duties, locker room duties, general cleaning duties, childcare center duties, promote programs and activities, and operate point of sale computer.
What You Will DoRing up merchandise, programs/activities, and services at point of sale computer/register.
Make reservations for any/all programs and activities efficiently and accurately.
Makes reservations for Day Spa.
Provide information about facility, services, programs, and activities.
Load/unload towels from washers/dryers and change out liquid detergent, disinfectant and softener; neatly fold and stack towels.
Follow safety regulations for handling dirty towels.
Responds to all emergency codes in areas of the facility, if possible.
Must be able to perform first aid, CPR, use AED, documentation, crowd control, and other tasks as assigned.
Maintain annual competencies, licenses, or certifications.
Follow all written regulations/procedures and correctly completes assigned tasks without supervision.
Assists in other areas as necessary.
Additional ResponsibilitiesPerforms other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications EducationHigh School Equivalent / GED (Required) Work Experience1+ years customer service experience.
(Required) and Previous cash handling experience.
(Required) Knowledge, Skills, & Abilities Excellent customer service skills (Required proficiency) Basic computer skills including typing/keyboarding and ability to proficiently use a variety of software applications such as Microsoft Office.
(Required proficiency) Licenses and CertificationsBasic Life Support (BLS) Heartsaver First Aid/CPR/AED (Required within 90 Days) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely 20 lbs Carrying Rarely 20 lbs Pushing Rarely 20 lbs Pulling Rarely 20 lbs Climbing Rarely 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-MentorWork Locations: 8655 Market Street 8655 Market Street Mentor 44060Job: Support ServicesOrganization: Lake_West_Medical_CenterSchedule: Per DiemEmployee Status: PRN - ShiftVariableJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: May 6, 2025, 12:23:00 PM
Veterinary Receptionist - North Ridgeville, OH
Receptionist Job 26 miles from Beachwood
Who we are Ridgeville Animal Hospital is looking to add a friendly and dedicated receptionist/veterinary assistant to our welcoming hospital team. The position plays an integral role in providing excellent care to our patients as well as providing outstanding customer service to our clients.
We are looking for individuals with a background in:
* Customer service
* Veterinary care, or kennel work
* Teamwork
This is a full-time position with a flexible schedule - though rotating Saturday shifts will be required. Responsibilities include taking phone calls, booking appointments, greeting clients, processing payments, assisting veterinarians and technicians, pharmacy duties, and more.
Benefits include:
Financial Benefits:
* A flexible approach to compensation that will reflect your skillset and future performance
* 401(k) matching & Roth Retirement Savings Plan
* Flexible Spending Account
* 529 Savings Plan
* Tuition Support Program
* Referral bonus program
Wellness Benefits:
* Health Insurance, including medical, dental, and vision
* Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
* All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
* Sick Time / Paid Time Off
* Free/discounted lab work for all employee pets
* Pet discounts on services and products
* Pet food discount program
Workplace Benefits:
* Quarterly Team Rewards Bonus Program
* Professional development opportunities
* Continuing education allowance
* Uniform allowance
* A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
Lifestyle Benefits:
* Six paid holidays
* Employee Assistance Program
* Employee discount program
Our practice has a positive, well-being-focused culture that we'd love to tell you about.
Have we piqued your interest? Apply today so we can meet you!
Diversity, equity, and inclusion are core values of Ridgeville Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
What's in it for you:
Financial Benefits:
* A flexible approach to compensation that will reflect your skillset and future performance
* 401(k) matching & Roth Retirement Savings Plan
* Flexible Spending Account
* 529 Savings Plan
* Tuition Support Program
* Referral bonus program
Wellness Benefits:
* Health Insurance, including medical, dental, and vision
* Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
* Sick Time / Paid Time Off
* Free/discounted lab work for all employee pets
* Pet discounts on services and products
* Pet food discount program
Workplace Benefits:
* Quarterly Team Rewards Bonus Program
* Professional development opportunities
* Continuing education allowance
* Uniform allowance
* Ability to join our VetCor Techlife Facebook group of over 800 veterinary technicians company-wide
Lifestyle Benefits:
* Six paid holidays
* Employee Assistance Program
* Employee discount program
Diversity, equity, and inclusion are core values at Ridgeville Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.