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  • Senior Specialist; Service Operations

    Nikon Microscope Solutions 4.6company rating

    Senior Technician Specialist Job In Deer Park, NY

    OVERALL RESPONSIBILITY: Overall responsibility is to provide management support to the Service Department in all aspects of customer service, handling and processing of all in-house repairs for Core and Biosystems Products, 3rd party vendor repairs, international shipments and consignment control of service loaner equipment. Collaborate with our Japan staff regarding shipments of equipment to and from Japan. Provide various reports from SAP/SFDC as required by management on a timely basis. Support other areas as needed as it relates to overall business success, revenue and processes. Establish process improvements to increase productivity and revenue for the Service Department. KEY AREAS OF RESPONSIBILITY: Processing of all incoming repairs within the Service Dept. from customers and consignment inventory, from the initial receipt of equipment to estimating, payment receipts, shipment and invoices. Monitor any problems or issues to properly assess the condition of equipment for accurate estimates to be provided to customers and/or warranty claims to be validated. Collaborate with the Parts Department to ensure the parts needed for repairs are properly processed or back ordered. Excellent communication skills to collaborate with and interact with customers, vendors, internal staff and other departments including but not limited to sales and management. In collaboration with the Assistant Manager, Technical Services and Training, oversee and assign repairs for in-house technicians/personnel ensuring all information of equipment received and customer account is accurately input on Service Orders. Review the status of customer repairs on a timely basis and notify customers and/or Sales Representatives of outstanding or expiring quotations to improve the turn-around time and return of equipment. Processing of all 3rd party vendor equipment received from customers or consignment returns that need assessment or are sent to vendors for repair. Ensure that proper RMA procedures for each individual vendor are followed, documents are provided and review of quotes to ensure they accurately reflect the work being performed. Collaborate with each vendor on outstanding or delayed repairs to expedite our return of equipment to customers in a timely manner. Review of invoices for accuracy and approval in our A/P Dolphin system to ensure correct payments are made to vendors. Interact with the Import/Export Department as needed for international shipments of equipment that require proper documentation and compliance with all outbound or incoming equipment. Obtain Manufacturers Affidavit and Declaration by Foreign Shipper and Importer as required for international shipments. Obtain changes to commercial invoices as requested by the Import/Export Department. Attend I/E meetings as needed to maintain current compliances. Collaborate with other departments as needed as they pertain to repair equipment including but not limited to Purchasing, Product and Finance to be in compliance with accounts and handling of any finance issues. Processing of subcontractor and factory repairs (objective repairs) received from customers or consignment inventory. Creating and processing factory MSR and MSS returns and shipments. Review of quotes to ensure they accurately reflect the work being performed. Maintain accurate records of all subcontractors, MSR and MSS shipments. Accurately record and maintain the Service Consignment Loaner and In-house Accounts as it pertains to customer repairs to ensure all equipment is properly accounted for at customer or internal locations. Collaborate with our Consignment Distribution Center staff to keep accurate records of transfer of equipment off the Service accounts on an as needed basis, when repairs are completed and returned to customers. Assist with Product RMAs to ensure that Products that need repair at 3rd party vendors are properly processed. In coordination with Operations Group ensure that Products are properly processed in SAP for out and return from vendor status. Collaborate with each vendor on outstanding or delayed repairs to expedite our return of equipment to customers in a timely manner. Interact with Authorized Repair Stations as needed regarding repairs and/or parts issues. Issuing of Purchase Orders as required for payment of services or repairs to 3rd party vendors. Assist Biosystems Group when support is needed for service repairs, on-site service, quotes, PO's, etc. Provide weekly and monthly reports to management and other various reports on an as needed basis when requested. Notify management and provide reports of any service/repair/parts issues or trends as it relates to improving quality. ANCILARY RESPONSIBILITY: Assist all Service, Consignment and Operation Departments on an as needed basis. Attend meetings as needed. Ability to sit and stand for long periods of time KNOWLEDGE. SKILLS & ABILITIES: High School Diploma 2 - 4 years of experience in a Service Department environment Knowledge of SAP and Salesforce business process preferred Technical knowledge of scientific equipment is helpful, including the basics of microscopes. Experience with customer service MS Office applications (Word, Excel, Outlook) Excellent organizational and time management skills Excellent written and verbal communication skills Ability to lift to 50 lbs. Ability to work outside of regularly scheduled work hours as needed Reasonable accommodations may be made to enable individuals to successfully perform the essential function of the position.
    $80k-118k yearly est. 4d ago
  • Training Specialist

    Akkodis

    Senior Technician Specialist Job In New York, NY

    Akkodis is seeking a Training Specialist III for Contract. Job title: Training Specialist III Job type: Contract Pay Rate/Salary: $35/hr. -$45/hr. (Negotiable) JOB DETAILS: Responsibilities: Assist in the training needs assessments for corporate staff Support plant needs assessments as necessary Identify training solutions for given need, determining whether internal or external resources will be leveraged. May assist in developing business case for solution Assist in the design and development of customized training programs for corporate staff (i.e., new hire training, leadership development, employee development, financial training, succession planning, etc.) based on support and enhancement of business strategy and needs assessment results Facilitate customized training programs as designed; work closely with training vendors to implement outsourced training programs Work closely with training vendors to clearly communicate needs, goals and objectives of training program, and manage vendor deliverables Provide support to company personnel in designing, developing and implementing training strategies; May include (co-)facilitating plant training sessions Develop, revise and maintain a system/process for tracking corporate staff participation in training programs Organize all logistics for training, including facilities, food, materials, training tools, and serve as the liaison to vendors when necessary to schedule and deliver training Requirements: Qualifications: Level I: 0-3 years experience (or equivalent skill), Level II: 3-7 years experience (or equivalent skill), Level III: 5-10+ years experience (or equivalent skill) Bachelor's degree in human resources development, organization development, or human resources, and 1-3 years of professional training experience Training certifications are preferred Demonstrated knowledge and utilization of adult learning methodology Experience developing customized training sessions and learning tools Experience facilitating training programs for a variety of employee levels Excellent presentation and communication skills Strong internal and external customer service skills Ability to manage multiple projects Proficient with Microsoft Office Suite, Internet, and Outlook Benefits: Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ***************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance Best Regards, Aryan Kumar Gaurav Resource Development Manager D: ************ E: ***************************** Akkodis Enterprise Solutions World Leader in IT and Engineering Workforce Solutions (An Adecco Group Company) ************************ This message is intended only for the designated recipient(s). It may contain confidential or proprietary information and may be subject to other contractual or confidentiality protection. If you are not a designated recipient, you may not review, copy or distribute this message. If you receive this message in error, please notify the sender by reply email and delete this message. Akkodis, part of The Adecco Group North America located at 4800 Deerwood Campus Parkway, Building 800, Jacksonville, FL 32246, is committed to data privacy compliance. To learn more about how we collect and process personal information, please read our General Privacy Policy located on the website above.
    $35-45 hourly 2d ago
  • Decarbonization Analyst Senior Specialist

    Con Edison Company of New York 4.9company rating

    Senior Technician Specialist Job In New York, NY

    Con Edison, a multibillion-dollar energy utility, is leading the clean energy transition in New York City and Westchester County. We invest hundreds of millions of dollars annually to integrate distributed resources into our electric and gas systems, support electric vehicle charging infrastructure, and scale adoption of energy efficiency and clean heating technologies across our customers.The Non-Pipeline Solutions teams is responsible for identifying and implementing alternatives to investments in gas system infrastructure by incentivizing customer adoption of electrification and energy efficiency, also known as Non-Pipe Alternatives. As a Clean Energy Senior Specialist, you'll work with the Clean Energy Manager in a leadership role to implement Non-Pipe Alternatives. This includes utilization of a diverse skillset overseeing vendors, budgets, forecasts, reporting and performance analysis, along with coordinating with internal departments for marketing, quality assurance/quality control, and measurement & verification. You'll also participate in the development of new programs where the responsibilities include facilitating stakeholder engagement, developing Request for Proposals, drafting contracts, improving and documenting internal processes, reviewing regulatory filings and orders, and utilizing go-to market strategies. As a Clean Energy Senior Specialist, you will develop subject matter expertise on Non-Pipe Alternatives (NPA) regulatory framework and manage risk and resources to ensure program success.This is an exciting role to utilize your abilities to drive results, apply cross-disciplinary skills to decarbonize the building sector, and lead the clean energy transition.*Responsibilities* *Core Responsibilities* * Collaborate with gas personnel and other stakeholders to identify NPA opportunities throughout gas service territory. * Develop, launch, and operate Non-Pipe Alternatives (NPAs) by engaging with various market participants and customer segments, considering the implementation of a variety of innovative solutions (heat pump and energy efficiency technologies), conducting benefit-cost analyses, and developing optimal solutions for differing areas of the service territory to achieve infrastructure elimination requirements. * Oversee various aspects of program portfolio development and implementation, which includes, but is not limited to, collaborations with existing programs, strategic engagement, evaluation, measurement and verification, QA/QC, data tracking systems, and engineering groups. * Consult with the Department of Public Service Staff on NPA programs and file appropriate documentations, including, but not limited to, NPA Implementation Plans, Benefit-Cost Analyses, and Annual Reports. * Work to successfully develop and deliver on targeted goals. Establish, formalize, and operationalize rules and requirements needed cross-departmentally to oversee the development and implementation of NPAs. * Coordinate activities and cross-functional work with various gas/electric operations, engineering, energy services and finance areas of the Company to foster the identification, development, budgeting, and implementation of Non-Pipe Alternatives. * Establish processes, policies, and procedures for the regular consideration/integration of Non-Pipe Alternatives into the Company or external entity planning. * Work with Procurement team to develop procurement mechanisms (RFPs, RFIs, etc.) and support the project delivery process including contract negotiation, execution management, and/or modifications of solutions or vendors to eliminate additional infrastructure investment in targeted areas. * Manage relationships with vendors, customers, as well as internal and external stakeholders by responding to inquiries and providing an excellent customer experience. * Collaborate with Marketing, Corporate Affairs, and Market Research & Analytics teams to design and run outreach efforts to encourage the adoption of building electrification/decarbonization solutions by selected customers. * Collaborate with other Company, city, county, and state (NYSERDA) energy efficiency, electrification and demand response programs as needed. * Benchmark with other utilities on NPA development and innovative solutions and technologies. * Ensure secure, complete, and accurate collection of program information, including monitoring, tracking, and accrual of costs. * Program Management, process design, and documentation of activities throughout project lifecycle to meet milestones and Key Performance Indicators. * Communicate status of NPAs, from design to closeout, among the Customer Energy Solutions teams, senior leadership, governmental/regulatory agencies, and other stakeholders by giving presentations and providing performance reports. * Review Quality Assurance/Quality Control and Measurement & Verification plans, reports, and studies for compliance with a focus on process improvement. * Commit to the ideals of developing a proactive, customer-centric culture to foster trust and confidence among customers (both internal and external) and improve value for all our stakeholders. * Perform other related tasks and assignments as required. *Qualifications* *Required Education/Experience* * Bachelor's Degree and three (3) years of work experience or * Master's Degree and two (2) years of work experience. *Preferred Education/Experience* * Bachelor's Degree Engineering, Mathematics, Science, Energy Management, Environmental Studies, Business/Economics, or related field and three (3) years of work experience * Master's Degree Engineering, Mathematics, Science, Energy Management, Environmental Studies, Business/Economics, or related field and Two (2) years of work experience. *Relevant Work Experience* * Experience with building electrification/decarbonization, energy efficiency, distributed energy resources, and/or demand management from a utility, governmental organization or participating vendor perspective, required. * History of project management and knowledge of available tools, required. * Proven leadership and interpersonal skills with the ability to drive results by collaborating with stakeholders to build consensus, required. * Demonstrated organizational skills, focus on process documentation and the ability to see the big picture with strong attention to detail, required. * Strong communications, presentation, writing and analytical skills, required. * Flexibility to deal with ambiguity and comfortable working in a dynamic environment, required. * Ability to make decisions in real-time, under pressure, required. * Initiative to continually refine and improve processes or procedures, required. * Delivery of an exceptional customer experience, required. * Proficiency in Microsoft Office (Teams, Word, Excel, PowerPoint, OneNote), required. * Experience in the electric utility industry with specific knowledge related to energy services requests for new or additional electric load, electric customer engineering, operations, and construction, preferred. * Experience in the natural gas industry with specific knowledge related to gas distribution engineering and resource planning, gas supply procurement, construction, and energy consuming technologies common to residential and commercial buildings, preferred. * Technical and/or public policy writing skills, preferred. * Familiar with New York State's Reforming the Energy Vision, Climate Leadership and Community Protection Act (CLCPA), Con Edison's Clean Energy Commitment, Con Edisons rate case in the areas of Non-Pipe Alternatives, Non-Wires Solutions, electrification, energy efficiency, building decarbonization and distributed energy resources (DERS), preferred. * Experience with mapping software, such as Esri GIS software for mapping and spatial analytics (i.e., ArcFM), and software languages, such as SQL, preferred. * Experience with Oracle E-Business Suite and Microsoft Power BI, preferred. *Licenses and Certifications* * Driver's License Required *Additional Physical Demands* * Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers. * Must be able and willing to travel within Company service territory, as needed. License/Certification: * Driver's License (Preferred) Work Location: In person
    $98k-117k yearly est. 3d ago
  • Senior Specialist of Systems - Business Processes

    Sanctuary for Families 4.2company rating

    Senior Technician Specialist Job In New York, NY

    ABOUT US Sanctuary for Families is New York's leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City. POSITION OVERVIEW The Senior Specialist of Systems reports to the Director or Deputy Director of Strategic Systems. The Strategic Systems team works to enable Sanctuary's mission through strategic and effective use and governance of technology. The Senior Specialist of Systems is primarily responsible for working with internal teams to perform business process analysis and identify business needs, specifically as it relates to technology. They will project manage related enhancements to enterprise applications and/or implementation of new technology systems. They will also liaise with external teams who might be brought in to further the work, including implementation partners and consultants. RESPONSIBILITIES Collaboration with Staff Conduct business process analysis and reengineering, specifically as it relates to technology usage. Work closely with staff to understand mission-critical needs and integrate technology solutions into organizational workflows effectively. Implement technology opportunities that enhance agency outcomes and efficiency. Support Sanctuary teams in their compliance and performance efforts. Systems PMO Oversee project management and implementation of assigned technology projects, ensuring alignment with programmatic direction and organizational priorities Training & Communication Help define and support training needed for effective systems implementation and usage. Provide regular communications/reminders about common errors and correct systems use. Support helpdesk inquiries to the IT and data team. Content Management Manage the shared content repository and its shared resources, including future design and deployment. Other Manage consultants and/or interns as assigned. Liaise with external implementation partners and business process consultants, as needed. Other responsibilities as assigned by the position's supervisor. EDUCATION/TRAINING/EXPERIENCE: Minimum of three years related experience. Bachelor's degree required. Additional related coursework or professional training/certification in BPA/BPR or PMI certification, preferred. KNOWLEDGE AND SKILL REQUIREMENTS: Must love systems! 3 years of related experience. Strong computer skills, including proficiency in process mapping and project management tools. Strong critical/analytical thinking ability. Excellent organizational, analytical, and verbal/written communication skills. Ability to identify and implement process and policy improvements. Strong interpersonal skills. Excellent attention to detail. Ability to prioritize and manage simultaneous projects, while balancing diverse stakeholders' needs. Demonstrated ability to train others (of various levels of expertise). Budgeted Salary: $71,761 - $79,269 per year; based on experience pursuant to wage scale in accordance with collective bargaining agreement Work position is Full-time; Salaried/ Exempt Work schedule is currently hybrid; must be able to meet job location schedule obligations Benefits: Health, Dental and Vision Insurance Employer-paid life insurance Employer retirement contribution Paid time off (Holidays, Vacation, Personal, Sick) Generous Leave Policy Flexible spending account / Health savings account Student loan assistance Tuition reimbursement program Gym reimbursement program Wellness program and rewards Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws. Survivors of gender-based violence are strongly encouraged to apply.
    $71.8k-79.3k yearly 1d ago
  • Technical Trainer

    NIIT 4.0company rating

    Senior Technician Specialist Job In Jersey City, NJ

    At NIIT, we're transforming the way the world learns, for the better. That's why the world's best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce. Link to our LinkedIn Page - ********************************************** Link to our website - ********************************************* Job Title: Technical Trainer Location: Jersey City, New Jersey, United States Responsibilities: Overview Our Trainer will be crucial in guiding and empowering frontline leaders to enhance their skills and drive operational excellence. Critical Skills The program is to give a detailed overview of IT systems that are currently being used in the company. These systems are part of the platform architecture that exists with the client. The trainer should have working knowledge of DevOps, UX/UI, testing, and Agile development practices and tools. This engagement is not a typical technical training but a technical overview and evangelism of the insurance systems and platform, components, architecture etc. A TTT will be provided on the content and the systems NIIT is an equal-opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. ** Thanks & Regards GS Team, NIIT
    $52k-83k yearly est. 13d ago
  • Senior Technical Specialist

    Stratford Solutions Inc. 4.2company rating

    Senior Technician Specialist Job In New York, NY

    Job Description Onsite/Remote/Hybrid: Remote Duration: 1 year Contract/Perm: Contract Rate: $60 to $65 per hour Project Scope: The work primarily involves the consultant acting as a subject matter expert to perform a range of work, from moderate to highly complex, time sensitive, and critical work for the enterprise systems/subsystems. This includes commercial off-the-shelf integration and customization to meet business requirements. In addition, the consultant will also act as the technical subject matter expert on complex projects. The consultant will collaborate with other team members on projects of a complex nature or broad scope. The consultant will submit to the contract manager a written weekly and monthly status report as part of this agreement and provide knowledge transfer to State staff as needed. Consultant responsibilities also include ensuring that all work performed under this agreement will comply with CalPERS Information Technology Services Branch (ITSB) policies, standards, procedures, and guidelines. The scope of this project encompasses the following tasks: Application and engineering support and knowledge transfer to the team. Deliverable 1: Senior Middleware Specialist for enterprise applications engineering and support On an ongoing basis through the end of the contract, work products will be assigned by in contract manager. Work product include participating in analysis and design efforts in enhancing various enterprise application(s) and sub-system(s). Assist and guide Middle Tier Service team members with administration, monitoring, and troubleshooting of enterprise applications(s). Lead product upgrade, changes, and replacement of enterprise applications. Provide 3rd tier enterprise application support to the Middle Tier Service team members. Deliverable 2: Knowledge Transfer of enterprise applications On an ongoing basis through the end of the contract all work products and deliverables (project status reports, business process, triage incident reports with resolution, meeting minutes, test cases, test outcomes) details have to be discussed with the contract manager to ensure that all the information is documented and placed in a file share. The contract manager will schedule knowledge transfer sessions at regular intervals to ensure that all of the work production details have been documented and the knowledge has been transferred to the state personnel. Mandatory Skills: Fifteen (15) years (within last 10 years) of expert experience as a system integrator using commercial off-the-shelf products. Five (5) years (within last 10 years) of experience as a solution architect for enterprise applications. Five (5) years (within last 10 years) of expert experience managing Java based applications. Five (5) years (within last 10 years) of expert experience managing business intelligence and reporting software for SAS, Cognos and OBIEE. Five (5) years (within last 10 years) of experience as a middleware specialist on retirement application solution similar to my CalPER Five (5) years (within last 10 years) of experience writing documentation (standards, best practices, procedures) and providing training to team members. Four (4) years (within last 4 years) of experience with cloud technologies for Microsoft Dynamic Fraud Protection, Azure Front Door, Azure AD B2C, and Azure App Service.
    $60-65 hourly 10d ago
  • Talent Development Specialist (Law Firm Experience)

    Sourcepro Search, LLC

    Senior Technician Specialist Job In New York, NY

    SourcePro Search is conducting a search for a strategic and motivated Talent Development Specialist with a B.A. or B.S., and at least five years of experience in a law firm, financial institution, or similarly fast-paced professional services environment; experience working with senior leaders or partners is a plus. The ideal candidate will assist the Director of Diversity & Talent Development (“Director”) to create, develop, and implement a variety of associate initiatives. They will work closely with associates, senior partners, and practice group leaders to deliver high-quality programs aimed at enhancing the associate experience, morale, and retention. What You'll Do: In consultation with the Director and Associate Development team, design and execute programs and events for associates. Serve as a trusted advisor, communicating regularly and proactively with the Director and Firm leadership to keep them abreast of progress and feedback related to ongoing initiatives to enhance the associate experience, morale, and retention. Work closely with various teams in the LTO in the creation and administration of Firm-wide programs and trainings. Help guide junior associates with integration into the Firm. Support the summer associate recruitment process and help coordinate summer associate program activities. Collaborate with various team members, other departments, and key stakeholders on multiple, concurrent projects. Additional responsibilities and special projects may be assigned within other areas of the LTO. What You'll Bring: B.A. or B.S. required. At least five years of experience working at a law firm, financial institution or similarly fast-paced professional services environment preferred. Experience working with senior leaders/partners is a plus. Excellent interpersonal and communication skills; an ability to work effectively with a wide-range of lawyers and professional staff and a commitment to responsiveness. Ability to handle confidential information and sensitive matters with discretion and professionalism at all times. Flexible and growth mindset, open to new ideas and evolving responsibilities. Ability to handle multiple, concurrent projects and generate quality work product in a fast-paced, deadline-oriented environment; flexibility to work additional hours, as necessary.
    $59k-97k yearly est. 5d ago
  • Training Lead

    Jersey City Free Public Library 3.8company rating

    Senior Technician Specialist Job In Jersey City, NJ

    JCFPL JOB TITLE: Training Lead DEPARTMENT: The Learning Center REPORTS TO: Learning Center Director CIVIL SERVICE JOB TITLE: Senior Training Technician FULL-TIME/PART-TIME: Full-time BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at ***************** SALARY RANGE: $75,000 - $90,000 per year WORKWEEK: Monday - Thursday: 9:00am - 5:00pm or 12:00pm - 8:00pm, depending on Learning Center needs; Friday: 9:00am - 5:00pm. (35 hours/week). May be required to work weekends as needed. APPLICANT DEADLINE: April 18, 2025 JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. About the Position: The Jersey City Free Public Library (JCFPL) is seeking a strategic, innovative Training Lead to design, implement, and oversee professional development programs for library staff. The ideal candidate is a proactive leader with a strong background in instructional design and adult learning methodologies. They will collaborate with Subject Matter Experts (SMEs) to develop high-quality training materials that marry classic best practices with emerging trends in professional development. JOB DUTIES Staff Training Program Development & Delivery Collaborate with JCFPL Leadership to develop strategic training plans that align with organizational objectives Design and deliver new employee training to ensure understanding of job duty expectations and responsibilities Design and develop engaging curricula and materials aligned with JCFPL’s Mission, Purpose, and Commitments Work with Subject Matter Experts (SMEs) inside and outside the library field to develop effective training programs Partner with librarians, educators, and external trainers to create specialized learning opportunities Coordinate with library departments to ensure training aligns with service delivery and operational needs Lead in-person and virtual training sessions, workshops, and instructional programs on key competencies Motivate and inspire staff to excel, innovate, and work daily to fulfill JCFPL’s Mission, Purpose, and Commitments Foster an inclusive learning environment and work effectively with diverse backgrounds and personalities Organize external trainers for semi-annual all-staff training days, addressing leadership-identified needs Facilitate training on relevant software and programs with existing partners and providers Develop new partnerships for additional staff training opportunities, including professional development and leadership programs Quality Assurance & Evaluation Assess training program effectiveness through employee feedback, performance reviews, and training evaluations Utilize data-driven insights to refine training methodologies and ensure ongoing staff development Resource & Technology Management Manage training resources, schedules, and digital platforms to facilitate efficient learning experiences Incorporate emerging technologies and digital tools to enhance content creation and training delivery Ensure that all staff members have access to training materials, online courses, and skill development resources Policy & Process Improvement Identify up-to-date best practices in staff training and development, ensuring that JCFPL employees are equipped with the latest skills and knowledge Continuously improve onboarding, cross-training, and leadership development programs to meet the evolving needs of JCFPL services CORE COMPETENCIES Support Provide guidance and mentorship to library staff at all levels Develop tailored training programs for both new and experienced employees in all parts of the organization Adapt to changes or challenges in training audience or environment Communication & Collaboration Facilitate clear, transparent communication across library departments Work closely with senior leadership and supervisors to align training initiatives with organizational goals Manage multiple training projects simultaneously Support learners at different skill levels with empathy and patience Deliver constructive feedback effectively, even to individuals who may be resistant or reluctant, using empathy, diplomacy, and clear communication Customer Service Ensure JCFPL staff receive training that enhances customer service interactions and patron engagement Design, develop, and deliver training modules on best practices in patron assistance for library services, reference assistance, leadership, community engagement, and other areas identified as needs Instructional Design & Adult Learning Utilize adult learning principles to design engaging, interactive training materials Implement a variety of instructional formats, including in-person workshops, e-learning, and blended learning approaches Create materials and training experiences that utilize a motivating, learner-centered approach that appeals to a variety of learning styles and easily allows for differentiated instruction Assessment & Continuous Improvement Track employee progress through evaluations, feedback, and performance metrics Adapt training programs based on library needs and evolving industry trends Continuously explore new training methodologies and leverage emerging technologies to improve staff education Technology & Digital Literacy Train staff on digital tools, emerging technologies, and library management systems as they relate to continuous professional development and lifelong learning Stay current with library technology trends to ensure JCFPL staff are equipped with modern skills Leadership & Cultural Competency Build and maintain strong relationships with stakeholders, including staff, leadership, and external partners Promote a culture of ABIDE (Accessibility, Belonging, Inclusion, Diversity, Equity) within training initiatives Ensure that training materials reflect the cultural diversity of Jersey City and support an inclusive workplace REQUIRED EXPERIENCE/EDUCATION Note: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester hour credits are equal to one (1) year of relevant experience. Six (6) years of professional experience in work involved in the planning and carrying out of training programs of varied types such as employee training, adult education, and /or group education; or teaching in elementary school through college which shall have included curriculum development and/or organization of learning programs; or combination thereof. Or Possession of bachelor’s degree from an accredited college or university, and two (2) years of the above-mentioned professional experience. Or Possession of Master’s degree in Education or related field, and one (1) year of the above-mentioned professional experience. PREFERED EXPERIENCE/EDUCATIONEducation: Bachelor’s degree in Adult Education, Instructional Design, Organizational Psychology, Cognitive/Educational Psychology, or a related field Master’s degree in any of the above fields is preferred Preferred Certificates: Talent Development, Instructional Design, Adult Learning/Pedagogy, and/or Project Management Experience: Minimum of 3 years of experience in staff training, instructional design, learning & development, or employee development—ideally within a library, educational institution, or public service organization Experience working with many teams at once and managing multi-departmental training programs Proven track record in developing and evaluating employee training initiatives with measurable outcomes Additional Relevant Skills Proficient in Microsoft Office, Learning Management Systems, AI-driven solutions, and digital learning platforms Familiar with performance assessment tools and training evaluation techniques Ability to inspire, coach, and develop staff NOTES: This is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for the employee for this job. The omission of a specific statement of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. This internal job description is associated with a New Jersey Civil Service job title; the New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR 4CxovzUfVe
    $75k-90k yearly 27d ago
  • Sr. Specialist, Regulatory Strategy

    Butterfly Network 4.5company rating

    Senior Technician Specialist Job In New York, NY

    At Butterfly Network, we're leading a digital revolution in medical imaging, transforming an industry that has long relied on bulky, analog systems. With our proprietary Ultrasound-on-Chip™ technology, we're democratizing healthcare by shifting ultrasound from the expensive, stationary systems of the past to the connected, mobile, and software-enabled platforms of today. In 2018, we launched the world's first handheld, whole-body ultrasound, Butterfly iQ – followed by iQ+ in 2020 and iQ3 in 2024, each more powerful than the last. Our innovation doesn't stop at hardware. Butterfly combines our advanced device with intelligent software, AI, services, and education to drive adoption of affordable, accessible imaging. Our technology is proving to help clinicians, clinics, and hospitals enhance care, cut costs, and expand imaging access. We've been recognized by Prix Galien USA, Fierce 50, TIME's Best Inventions, Fast Company's World Changing Ideas, among other awards. We're a team of bold thinkers, problem-solvers, and innovators ready to shape the future of medical imaging. Let's build something extraordinary together! Job Description As Butterfly continues to expand its product offerings, this is an exciting opportunity to play an integral role in the development of innovative and disruptive ultrasound technology that delivers advanced medical imaging throughout the world. Be a key member of our talented and fun-loving Regulatory Affairs team working to ensure Butterfly establishes best practices in compliance and regulatory requirements on a global scale. The Senior Specialist, Regulatory Strategy (depending on experience, Manager is an option) will be responsible for the development, execution, and communication to Regulatory upper management and to program teams about US regulatory strategic plans for products on Butterfly's roadmap. The Senior Specialist, Regulatory Strategy will also be responsible in preparing regulatory submissions for our Butterfly Ultrasound Systems and help coordinate, track, and communicate the execution of cross-functional tasks to ensure timely delivery of regulatory documents for submission to regulatory authorities. Come join an organization that values its people's personal and professional growth, and together we can help build the future of healthcare. As part of our team, your core responsibilities will be: Represent Regulatory on project teams and provide strategic regulatory guidance to product owners/teams in line with commercial objectives. Utilize medical device, AI/ML, SaMD, or Digital Health knowledge of requirements to strategically interpret, plan, and communicate with cross functional teams. Provide a critical analysis of risks and issues to ensure planned device development activities comply with regulatory guidelines and projects stay on track. Build comprehensive regulatory submissions primarily for US FDA filings based on input from cross-functional teams and manage the execution of timelines and regulatory deliverables. Critically review complex product safety and/or V&V reports for scientific merit and regulatory appropriateness. Clearly and concisely communicate registration status and provide early visibility into risks/issues to enable timely action. Escalate submission risks, resource needs, priority conflicts, etc. to appropriate program and functional managers. Help lead regulatory discussions on US requirements, including discussions with the US FDA, and provide feedback to senior regulatory management and project teams. Anticipate regulatory obstacles and emerging issues throughout the product lifecycle and develop solutions with other members of regulatory and related teams. Help track advertising, promotional, and labeling materials and ensure timely delivery of marketing assets. Maintains a knowledge base in domestic regulatory policy, regulation and initiatives. Qualifications Baseline skills/experiences/attributes: 5+ years of experience in a regulated industry. Bachelor's degree in Scientific, Engineering, Regulatory, or core Life Science discipline. M.S. in a technical area or M.B.A. is preferred. Experience with successful preparation and submission of US FDA 510(k)s and/or PMAs. Excellent understanding of US FDA regulations. Strong verbal and written communication and presentation skills, with the ability to speak and write clearly and convincingly in English. Strong organizational, analytical, and strategic thinking skills. Exercises good and ethical judgment within policy and regulations. A team player and collaborator with a service-oriented approach who is also flexible and proactive towards changing needs. Experience in Artificial Intelligence/Machine Learning (AI/ML), Software as a Medical Device (SaMD), or Digital Health. Ideally, you also have these skills/experiences/attributes (but it's ok if you don't!): Regulatory Affairs Certification (RAC). Values Innovation is what we do. Our values are how we make it happen. Butterflies are and believe in… Patient-Centric Innovators: Our mission is THE mission. Empowered to Impact: Every voice matters. One Team, One Goal: Unity fuels progress. Growth Champions: We embrace challenges. Action-Oriented Achievers: We follow through, every time. Location Butterfly offers a hybrid work model for most positions, with team members spending two or more days a week in the office. While flexibility is key, we value in-person connections that spark creativity and teamwork. Our offices are designed for collaboration, with comfortable workspaces, stocked kitchens, and opportunities to connect with peers. This is a hybrid position that can be based in Burlington, MA or New York City, NY Benefits and Perks Comprehensive health insurance, encompassing dental and vision coverage, is provided to all our employees. As a health-tech company, we prioritize the well-being of our teams. Additionally, employees have the option to buy up for enhanced health insurance coverage. We also contribute to Health Savings Account (HSA) accounts for all enrolled employees on an annual basis. Comprehensive Employee Assistance Program - we provide access to tools and resources to support your emotional health and day-to-day needs. 401k plan and match - we facilitate your retirement goals. Eligible employees will have the opportunity to participate in Employee Stock Purchase Plan (ESPP) Unlimited Paid Time Off + 10 Holiday Days a Year - recharge and come back ready to make an impact Parental Leave - we aim to provide our employees with time to bond with their growing family, along with additional support for primary caregivers to help transition back to work Competitive salaried compensation - we value our employees and show it Equity - we want every employee to be a stakeholder The opportunity to build a revolutionary healthcare product and save millions of lives! Compensation Our estimated salary for this role is between $105,000 - $115,000 + bonus + equity + benefits. Actual pay is determined by multiple factors such as skills, qualifications, experience and market demand. For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status. Butterfly Network does not accept agency resumes. Butterfly Network is an E-Verify Company. Butterfly Network is an equal opportunity employer. Regardless of race, traits associated with race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines. Butterfly requires security adherence responsibilities from all employees. These include: adhering to all company security policies and procedures, utilize provided company assets securely, and complete all required security awareness training programs. Safeguarding company data and systems from unauthorized access, modification, or destruction, contributing to the overall security posture of the organization. Immediately reporting any suspected or actual security incidents, including phishing attempts, malware infections, or unauthorized access, following the established incident response procedures. #LI-KG #KG-LI
    $84k-120k yearly est. 32d ago
  • Middle School Math Learning Specialist (25-26)

    Explore Schools 4.0company rating

    Senior Technician Specialist Job In New York, NY

    Job Description Middle School Math Learning Specialist Teacher, Brooklyn, New York In-Person Work Required and is not eligible for overtime. WHO WE ARE Explore Schools is a network of public charter schools providing 1,700 students in Brooklyn with the outstanding education they deserve. Our goal is to provide students with curriculum and instruction that is both standards-aligned and culturally responsive. Our approach is designed to provide the conditions that nurture students as critical thinkers and natural problem-solvers. As an organization we are committed to engaging in work that disrupts and roots out systems and structures that perpetuate white supremacy. We intentionally seek to build and maintain a diverse and talented team that reflects the backgrounds and experiences of our students and creates an inclusive environment for all employees. WHAT WE BELIEVE We believe that all children can learn when immersed in a rich environment full of high expectations, rigorous academics, and caring, committed adults. We believe equity and excellence are not mutually exclusive—we can meet the needs of all students in our schools, while actively engaging parents and driving toward excellent academic results. We believe it is both our privilege and responsibility to help close the opportunity gap in the Brooklyn community. WHO YOU ARE You are a special educator with experience teaching diverse learners, including students who have individualized Education Programs (IEPs) in grades 6-8. You are ready to provide targeted, data-driven and individualized instruction to diverse learners. You prioritize student engagement, critical thinking, and relationship building in the classroom. You have demonstrated that you are a reflective practitioner willing to go above and beyond to meet the needs of your students while educating the whole child. Additionally, you possess the following qualities: Dedicated to working in communities that have historically been underserved and under-resourced Committed to thoughtfully engaging in identity work necessary to take a culturally responsive approach to pedagogy and relationship-building with students and colleagues Exceptional dedication and intentionality to achieve results and make growth in your own practice and in related student outcomes Ability to cultivate a positive classroom culture through building relationships with students and using classroom management strategies to promote safety and inclusion of all students Classroom presence: you are clear and precise when sharing new content with students and can effectively lead students through inquiry-based class discussions Ability to adapt scripted curriculum Detail-oriented and highly organized Bachelor’s degree required Classroom teaching experience required; 2 years strongly preferred New York State Teaching Certification, preferred Special Education Certification, preferred Master’s Degree in Education, strongly preferred WHAT YOU’LL DO Nearly 20% of our students receive special education services. As a Learning Specialist, you will work with our students with disabilities by providing data driven support through differentiated and specialized instruction. You will be expected to manage the following daily: Provide targeted Math small group instruction to students throughout the day Provide direct service to students to help them achieve their IEP goals Work collaboratively with grade level teams across content areas Assist teachers with differentiation in the classroom Collaborate as part of the student intervention referral team Support with assessment of students as a proctor and monitor of examinations, including the administration of testing accommodations Provide a range of instructional, management, and assessment strategies to meet the different needs of students Facilitate testing accommodations Assist with non-instructional supervision of students, such as arrival/dismissal, hallway monitoring, substitute teaching, lunch and playground duty, or supervision of extracurricular activities Keep accurate and organized records of student information Actively engage in identity work and necessary conversations in order to dismantle white supremacy culture COMPENSATION AND BENEFITS Explore Schools offers our staff a competitive salary and generous benefits package. Our salary scale for this role has been established using an equity lens and is based on relevant years of experience, education, and NYS certification. Teachers with a bachelor's degree and between 0 – 10 years of experience can expect to receive an annualized base salary of $62,710 - $84,000 for the 2025-2026 school year. Teachers with a master's degree and between 0 – 10 years of experience can expect to receive an annualized base salary of $67,486 - $93,636 for the 2025-2026 school year. We believe teachers get better and are able to deepen their impact over time. Our scale for this role is designed to honor this, and we do not cap years of experience for an incoming teacher. Increases are offered each year based on your tenure. We also offer a variety of additional compensation opportunities including stipends for additional time worked and leadership opportunities, additional pay for specialized certifications, and more. The Recruitment team will be able to share more information about our additional compensation opportunities, along with where you will be placed on the scale during your first phone screen. Additionally, you can expect: A competitive and comprehensive benefits plan, covering up to 95% of the cost for employees and their families. Other benefits include dental and vision plans, employer paid disability and life insurance, parental leave benefits, flexible spending account options, generous vacation time and paid holidays, professional development, continuing education scholarships, referral bonuses, employee assistance program (EAP), childcare assistance, a 403(b) retirement plan with employer matching, and more! Flexible and reflective leadership: dedicated to staff development, team cohesion, and shared responsibility for decision-making, development, and team-wide priorities Driven and passionate colleagues who contribute to a professional and collaborative work environment Opportunities to sit on various committees and participate in initiatives central to key organizational decisions and strategic planning Our school-based staff also receive: Professional development: weekly PD, year-round retreats and trainings, and ongoing coaching by professionals Continued education support: staff are eligible to receive scholarship funds towards qualifying towards role relevant New York State certification costs, higher education tuition, and professional development A flexible work environment with the ability to choose your work location during non-student hours 1-3 days a week when possible, all within a structured 45-hour work week. LOCATION AND PHYSICAL REQUIREMENTS Explore Schools is a network of 6 charter schools located in Canarsie, Crown Heights, and Flatbush communities of Brooklyn, NY. Our schools are currently operating fully in-person. For this position: In-person work is required. This is an exempt position and is not eligible for overtime. The standard work week is 45 hours, though at times you may work more. This role requires that you be able to stand for at least 5 hours a day, take multiple trips up and down the stairs in a day, and move quickly in an emergency. EQUAL OPPORTUNITY EMPLOYER As discussed in our Who We Are section, Explore Schools is an equal opportunity employer. It is important to us that all staff members have a place of employment that is free of discrimination of all kinds and where staff can bring their authentic selves to work. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, veteran, or military status. If any employee or applicant believes they have been discriminated against, they should let Tiffany Williams know immediately. #LI-YM1
    $67.5k-93.6k yearly 26d ago
  • Senior Learning Specialist

    Municipal Credit Union 4.5company rating

    Senior Technician Specialist Job In New York, NY

    Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Senior Learning Specialist is responsible for analyzing, designing, developing, implementing, and evaluating organization-wide training programs that support strategic business initiatives to meet performance gaps, build new capabilities, and enhance the member experience. This position concentrates on cultivating and delivering training aligned with departmental and organizational goals. Responsibilities: Specific duties include, but are not limited to, the following: Develop, manage and deliver assigned L&D related programs. Create and deliver courses for multiple delivery methods: in-person, web-based, and eLearning systems. Evaluate training on an ongoing basis to ensure effectiveness, proactively incorporating evaluation results into future designs and updates. Act as a lead role for L&D on projects and execute independently. Provide L&D guidance on projects and internal programs to accomplish training objectives. Apply instructional design methodology and adult learning theories to create training. Develop and adhere to training plans and timelines that support organizational goals. Facilitate courses, seminars, train-the-trainers, and workshops for all levels of employees using a variety of instructional methods (instructor-led, web-based, virtual, etc.) Coach and mentor learners and staff to achieve training objections and reinforce retention. Design training for all types of information; conceptual, technical, and professional to meet objectives and improve employee performance. Manage the training calendar and coordinate scheduling with all business lines. Develop, own and maintain assigned training content, including but not limited to, course content, presentations, guides, job aids, eLearning resources, handouts, and intranet references. Maintain eLearning user profiles, courses, and rules, as required. Work closely with subject matter experts to develop relevant and accurate programs. Provide exercises and activities that enhance the learning process. Identify and evaluate testing criteria to assess learner performance and to enhance other courses. Perform assessments of learner understanding and retention as well as process consistency across all business lines and branches. Design and launch surveys for all training programs. Maintain training materials to ensure accuracy and consistency. Perform other related duties as requested and special projects as assigned. Requirements: Bachelor’s degree or equivalent work experience required. Minimum three years of experience working in a training specialist capacity managing Leadership, Adult Education or Human Resource programs. Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail. Credit Union or financial services experience preferred. Excellent verbal and written communication. Excellent facilitation skills. Excellent time management skills. Ability to travel (NYC area). Experience using online course authoring tools preferred. Experience managing an LMS preferred. Microsoft Office Suite: Word, PowerPoint, Outlook & Excel. Highly ethical. Technologically proficient. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $74k-91k yearly est. 30d ago
  • Workforce Optimization Specialist

    JD.com 3.9company rating

    Senior Technician Specialist Job In Newark, NJ

    Job Title: Workforce Optimization Specialist Location: Open to various U.S. sites near our Warehouses - LA, NJ, Houston, and ATL (preferably LA or NJ). JD.COM is a Chinese e-commerce company headquartered in Beijing. With revenues more than US152.8 billion in 2023, JD.com is China's largest retailer by revenue, and ranks #47 on Fortune Global 500. JD Logistics, the logistics arm of JD.com, has announced plans to double its overseas warehouse space by the end of 2025! *********************************************************************************************** We are looking for a Workforce Optimization Specialist to join our HR team and support labor efficiency across our U.S. warehouse operations. This role will focus on workforce planning, vendor coordination, and labor risk control - especially with the growth of our outsourcing model this year. Key Responsibilities: Improve labor planning and scheduling across peak and off-peak periods in warehouse operations. Manage outsourcing vendor relationships: coordination, performance tracking, and risk control Analyze key workforce data (attendance, working hours, OT, productivity) to support decisions Support compliance with U.S. labor laws and internal policies Partner with operations and HR teams to implement labor efficiency initiatives Qualifications: Experience in frontline labor management, especially in logistics or warehousing Familiarity with outsourcing/temp agency models and vendor management Strong data awareness; able to work with operational HR metrics Knowledge of U.S. labor laws and compliance standards Strong communication and collaboration skills
    $43k-72k yearly est. 13d ago
  • Technical Lead

    Diamo

    Senior Technician Specialist Job In New York, NY

    We're hiring a Tech Lead at DIAMO 🚀 I'm looking to bring on a Tech Lead / Founding Engineer to join us at this early and exciting stage. This role is ideal for someone who's excited to take ownership, make key architectural decisions, and shape the future of both the product and the team. If you or someone in your network might be a fit, I'd love to connect. Feel free to DM me or reach out directly. Let's build something great together! Full job description outlined below. ____ About Us At DIAMO, we're redefining revenue management for boutique hotels with AI-powered software built to drive up to 35% higher revenue. Our platform combines intelligent room pricing, performance marketing, and a high-converting booking engine-all tailored for independent hotels, B&Bs, inns, and hotel groups. We're a fast-moving, product-led seed stage startup born from a carve-out of a Series C hospitality tech company, and we're looking for a Tech Lead to join us as a founding team member. You'll play a pivotal role in shaping both the product and the company. What You'll Do As Tech Lead, you'll be both a hands-on builder and a technical leader, helping define our technology vision, scale our engineering team, and drive key business and product decisions. You'll work closely with the founding team to build elegant, scalable solutions that directly impact our customers. Lead the design, architecture, and implementation of scalable full-stack features using ReactJS, NestJS, and TypeScript Architect and implement systems that handle large-scale data pipelines and AI-powered features, including LLM integration Collaborate with product and business leaders to shape technical strategy and influence the product roadmap Be a force multiplier-mentoring engineers, promoting engineering best practices, and fostering a strong team culture Own the quality of your team's work, including code reviews, testing, and performance optimizations Balance short-term speed with long-term scalability and technical debt management Drive DevOps strategy and own infrastructure, deployment, and observability in our AWS cloud environment Hire, onboard, and grow a high-performing engineering team alongside company leadership Participate in leadership meetings and company-wide strategic decisions What We're Looking For 5+ years of professional software development experience, with recent experience in full-stack development Deep expertise in ReactJS, NestJS, and TypeScript Experience working with large language models (LLMs) or integrating AI/ML-driven features into customer-facing products Strong background in big data engineering, distributed systems, and modern data pipelines Hands-on experience with cloud infrastructure, ideally in AWS, including services like ECS, Lambda, S3, RDS, and Athena Proficiency in DevOps practices, infrastructure as code (Terraform/CDK), CI/CD pipelines, and containerization (Docker) Skilled with REST/GraphQL APIs, event-driven systems, and state management tools (e.g., Redux, Zustand) Solid understanding of relational and NoSQL databases Strong grasp of automated testing frameworks (Jest, Cypress) and testing culture Proven ability to lead engineering teams or projects in a startup or high-growth environment Excellent communicator who can translate technical decisions into business context Comfortable working in ambiguity, wearing multiple hats, and getting your hands dirty when needed Nice to Have Familiarity with Kubernetes and observability stacks (e.g., Prometheus, Grafana, Datadog) Experience working with ClickHouse or other high-performance analytical databases Contributions to open-source projects or a strong portfolio of personal projects Domain experience in hospitality, travel tech, or SaaS platforms Why Join DIAMO? Be a founding member of a company poised to transform a $1T+ global industry Build a category-defining product from the ground up Work alongside experienced startup operators and entrepreneurs Shape the culture, team, and tech stack as we scale Competitive compensation, equity, and benefits package Remote-first culture with flexibility and autonomy
    $85k-111k yearly est. 14d ago
  • Technical Division Lead- QEWI/QPSI

    LVI Associates 4.2company rating

    Senior Technician Specialist Job In New York, NY

    A prestigious architectural and engineering firm in NYC is seeking a Qualified Exterior Wall Inspector (QEWI) and Qualified Parking Structure Inspector (QPSI) to lead their Envelope & Structural Division. This is a unique opportunity to shape the technical direction of a firm known for its expertise in facade restoration, structural retrofits, and high-performance building envelopes. About the Firm This firm is a recognized leader in building diagnostics, forensic investigations, and innovative envelope solutions. Their portfolio includes landmark projects ranging from super-slender residential towers to adaptive-reuse cultural hubs. They blend deep technical rigor with a collaborative studio culture, delivering cutting-edge solutions that redefine urban architecture. Key Responsibilities As the Technical Division Lead, you will: Serve as Engineer of Record or QEWI/QPSI on NYC projects, ensuring compliance with local regulations. Lead forensic investigations, facade restoration, and structural stabilization efforts. Oversee envelope design reviews, thermal/moisture analyses, and material selection. Manage and mentor a multidisciplinary team of architects and engineers, fostering professional growth and technical excellence. Develop and implement robust QA/QC processes to maintain the highest standards of project delivery. Set technical strategy, schedules, and budgets, ensuring projects meet or exceed client and DOB expectations. Cultivate relationships with developers, owners, and architects, leading proposals and fee negotiations. Stay ahead of emerging facade systems, structural materials, and NYC/local ordinance changes, translating insights into service offerings. Champion diversity, equity, and inclusion (DEI) initiatives while fostering a safety-first culture. Qualifications Licensed Professional Engineer (PE) in New York State. Certified QEWI and QPSI, with extensive experience in facade and structural inspections. Proven leadership in managing multidisciplinary teams and complex projects. Strong knowledge of NYC Building Codes and local ordinance changes. Excellent communication and business development skills, with a track record of securing high-profile projects. Why Join This Firm? Work on landmark projects that shape NYC's skyline. Competitive salary and benefits package. A collaborative studio culture that values innovation and technical rigor. Opportunities for professional growth and leadership in a dynamic environment. If you are a visionary leader with a passion for building envelope and structural engineering, this is your chance to make a lasting impact. Apply today!
    $94k-131k yearly est. 13d ago
  • Facilitation & Outreach Temp

    Tandym Group

    Senior Technician Specialist Job In New York, NY

    A nonprofit services organization in New York City is currently seeking a new Facilitation & Outreach Temp to support administrative and testing operations within the team. Responsibilities: Perform heavy administrative tasks, including data entry into internal databases and HRA (Human Resources Administration) systems Provide computer-based support such as copying, scanning, and printing documents Assist in the facilitation of programming as needed Serve as a proctor for the TABE (Testing for Adult Basic Education) - training and certification provided Maintain accuracy and organization in all assigned administrative and outreach tasks Support communication and coordination between team members and participants as needed Qualifications: Strong administrative skills with experience in data entry and office technology Comfortable using computers and office equipment for routine tasks (copying, scanning, printing) Organized, detail-oriented, and capable of managing multiple priorities Strong communication skills and the ability to work in a fast-paced environment Desired Skills: Previous experience in a Nonprofit and/or Public Services role/setting
    $39k-66k yearly est. 47d ago
  • Retail Training Specialist - East

    Curaleaf 4.1company rating

    Senior Technician Specialist Job In Stamford, CT

    Job Description At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you'll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis. Retail Training Specialist – Eastern Region Location: On-Site, Stamford, CT The candidate in this role will be required to travel 50-70% of the time throughout the assigned region and will be working on-site at our corporate office when not traveling. About the Role: Are you passionate about training others and making a real impact at the store level? Join Curaleaf as a Retail Training Specialist and help shape the guest experience across our retail footprint. In this field-based role, you'll bring national training strategies to life by supporting Store and District Managers through hands-on coaching, engaging facilitation, and performance-driven insights. You'll be the critical connection between our learning programs and the customer experience, driving consistency, elevating performance, and fueling growth from the ground up. What You'll Do: Be a champion of Curaleaf's culture, mission, values, and products, and share that energy with every team you train. Deliver in-store and virtual training sessions that focus on product knowledge, guest experience, and sales strategies. Reinforce training through regular store visits, live coaching, and on-the-floor support, helping teams turn learning into action. Collaborate closely with Store and District Managers to identify development opportunities and offer scalable, practical training solutions. Build strong, positive relationships with store teams, field leaders, and senior stakeholders to ensure training translates into real performance outcomes. Facilitate the rollout of our national training curriculum for both new and existing store teams. Support cross-functional initiatives by partnering with other departments to ensure our training content stays fresh, relevant, and aligned with business goals. Track and report on training effectiveness, offering feedback to continuously improve our programs. Contribute to operational excellence by optimizing training delivery and helping drive revenue through best-in-class retail practices. Travel extensively (50–70%) to support teams across the country — this role is for someone who thrives on the move. Pitch in on other training and development duties as needed — we're a team that supports each other. What You'll Bring: A tenacious, curious mindset - you're flexible, adaptable, and always eager to learn. Experience thriving in fast-paced, high-energy retail environments where priorities shift quickly. At least 3 years of hands-on experience in store operations, retail training, or leadership development. At least 2 years of experience as a Retail Store Manager. The ability to collaborate, influence, and build alignment across departments — even when navigating competing priorities. A calm, confident, and solutions-oriented approach, especially when things get hectic. A people-first attitude with a natural ability to build trust through clear, honest communication. Strong interpersonal and coaching skills, you know how to connect with team members at every level and inspire action. An entrepreneurial spirit and a strategic mindset, you don't just follow the playbook, you help rewrite it. Self-starter energy with strong time management and organizational chops. A coachable mindset with a genuine desire to grow the brand by developing and empowering others. Impeccable attention to detail and the ability to stay organized while supporting teams nationwide. Solid tech skills - you're comfortable with Microsoft Office Suite (Outlook, Excel, PowerPoint, Teams) Even Better If You Have: Experience working with learning management systems (LMS) or training platforms like Cornerstone. Experience with tools like Tableau or PowerBI Physical Requirements: While performing the duties of this Job, the employee is regularly required to walk, sit, stand, talk or hear, use hands to finger or feel, and reach with hands and arms. The employee is occasionally required to climb and balance, stoop, kneel, crouch, or crawl, and lift up to 50 lbs. This position has allergen warnings - Potential exposure to dust, pollen, and plant pathogens and requires a high-stress tolerance, adaptability, and flexibility. Ability to work in an ever-changing environment. Connecticut Hiring Range$70,000—$75,000 USD What We Offer: Career Growth Opportunities Competitive Pay and Benefits (Health, Dental Vision) Generous PTO and Parental Leave 401(K) Retirement Plan Life/AD&D Insurance, Short & Long-Term Disability Community Involvement Initiatives Employee Referral Bonuses and Product Discounts Not all benefits listed above are available to all employees at all locations. Curaleaf Awards and Achievements: 2023 Ragan's Top Places to Work 2022 TIME100 Most Influential Companies 2020 Cannabis Doing Good's Good Neighbor Award 2020 Minorities for Medical Marijuana's Diversity & Inclusion Award Follow us on Social Media: Instagram: @curaleaf.usa Twitter: @Curaleaf_Inc LinkedIn: Curaleaf LinkedIn Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, JAMS, Find and Zero Proof provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is the largest vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence Our corporate Social Responsibility is Rooted in Good. We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives, and local causes. Giving back to the communities where we operate is important to us and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities. Our Vision: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis. Our Values: Lead and Inspire. Commit to Win. ONE Curaleaf. Driven to Deliver Excellence. Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Individuals adversely impacted by the war on drugs are encouraged to apply. Current Curaleaf employees should use our internal job board to apply for current openings: *********************************************
    $70k-75k yearly 4d ago
  • Training Facilitator

    Mai Placement

    Senior Technician Specialist Job In New York, NY

    Job Description Training Manager (Homecare) Boro Park, Brooklyn, NY- Part-Time (min 9:30-2:30, can be full time, Fri not required but ideally should be available if needed) $50 hourly Reputable home care agency in Brooklyn seeks a part-time Training Manager to provide comprehensive training on home care software for new and existing employees. The role is designed to enhance staff skills and ensure all employees are well-equipped to perform their duties. Key Responsibilities: Conduct training sessions for new hires and ongoing retraining for current staff. Develop and update training materials and resources. Utilize various training methods, including in-person, remote, and e-learning platforms. Assess training needs and customize training plans. Evaluate training effectiveness using feedback, assessments, and performance metrics. Ensure training aligns with company policies and industry regulations. Qualifications: Tech savvy Training experience required Experience in training specifically for home care or health care a plus Clear communication skills, both verbal and written. Strong organizational and time management skills. Ability to train and coach individuals and groups. Adaptability in training methods for different learning styles. Familiarity with technology tools used in training. Commitment to continuous learning and development. Email resume to: **********************
    $50 hourly 23d ago
  • Automotive Training Specialist

    Honda of Tenafly

    Senior Technician Specialist Job In Tenafly, NJ

    Job Description Honda of Tenafly is seeking a dynamic and experienced Automotive Training Specialist to join our team. As a leading car dealership in the Tenafly area, we are committed to providing exceptional service to our customers, and we recognize that well-trained and motivated employees are key to achieving this goal. The Automotive Training Specialist will be responsible for developing and delivering comprehensive training programs for our sales and service teams. This role requires a passion for automotive technology, strong communication skills, and the ability to engage and motivate employees at all levels. Benefits: We offer competitive compensation and benefits packages, as well as opportunities for career growth and advancement. Salary: $70,000.00 - $85,000.00 per year 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person Job Type: Full-time Responsibilities: Design and implement training programs for sales and service staff, including new hire orientation, product knowledge, customer service, and sales techniques. Develop engaging training materials, including presentations, handouts, and interactive exercises. Conduct training sessions in both group and one-on-one settings, ensuring that all participants understand and retain the information presented. Evaluate the effectiveness of training programs through participant feedback and performance metrics, making adjustments as needed to improve outcomes. Stay current on industry trends, new technologies, and best practices in automotive sales and service training. Collaborate with department managers to identify training needs and develop targeted solutions to address them. Maintain accurate records of training attendance, completion, and outcomes. Qualifications: Minimum of 2 years of experience in automotive training or a related field. Strong knowledge of automotive sales and service processes and best practices. Excellent presentation and facilitation skills, with the ability to engage and motivate diverse audiences. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint). Strong organizational skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Valid driver's license and clean driving record. Join our team at Honda of Tenafly and help us drive success through effective training and development initiatives. Apply today to become part of our winning team! EOE/M/F/D/V Honda of Tenafly is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $70k-85k yearly 11d ago
  • ServiceNow Tech Lead

    Forhyre

    Senior Technician Specialist Job In New York, NY

    Job Description We are seeking a highly skilled and experienced ServiceNow Operations Manager to join our team at Forhyre LLC. The successful candidate will be responsible for managing and leading multiple strategic projects, collaborating with internal and external stakeholders, and ensuring the successful delivery of ServiceNow operations. Qualifications: 12+ years' experience with software development, design, and architecture Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 7+ years' experience in solution architecture with emphasis on implementation of SNOW technical solutions 8+ years' experience in Agile practices, building software in an enterprise environment. ServiceNow Certified Implementation Specialist and Certified Application Developer certifications. Proven experience as a technical leader in ServiceNow implementations, with a deep understanding of ITSM and other ServiceNow modules. Strong expertise in ServiceNow scripting, workflows, and integrations. Deep enterprise architecture experience, including technical, business, security, and data architecture The ability to set clear and challenging goals while committing the organization to improved performance, tenacious and accountable in getting results. Strong capability & ability to drive stakeholder & relationship management with all partners ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist. Solid understanding and hands-on experience in ServiceNow modules such as Change Management, Incident Management, ITOM, IRM, ITAM, Security vulnerabilities (SecOps). Demonstrable experience in designing and implementing ServiceNow solutions to meet business requirements. Experience with Agile and ITIL practices is a plus. Keys to Success in this Role: Proven ability to work cross-functionally with teams to deliver successful projects. Excellent problem-solving skills and ability to think critically. Strong written and verbal communication skills and client facing skills. Strong organizational skills with the ability to multitask and prioritize multiple priorities. Work independently with minimal direction. Ideal candidates would be ServiceNow experts, and certified. If you meet these qualifications and are excited about the opportunity to join our team at Forhyre LLC, please submit your application for consideration.
    $85k-111k yearly est. 31d ago
  • Social Skills Facilitator

    Alpine Learning Group 3.5company rating

    Senior Technician Specialist Job In Paramus, NJ

    Job DescriptionTransform Your Career Goals with Alpine Learning Group Are you ready to build a career that makes a lasting impact? At Alpine Learning Group, we set you up for success from day one with comprehensive training and mentorship tailored to your growth as a Social Skills Group Facilitator. Under the close supervision of experienced Board-Certified Behavior Analysts (BCBAs), you’ll gain hands-on experience in delivering Social Skills Tactics to learners with autism. We’re committed to supporting your professional advancement with opportunities for eventual full-time hours that offer resources such as paid professional development, generous tuition reimbursement, free supervision and mentorship hours, and opportunities to pursue roles such as becoming a Board-Certified Behavior Analyst, NJ certified Special Education Teacher, or other pathways in behavioral science or education. Along the way, your contributions will be recognized and celebrated through ongoing encouragement, growth opportunities, and a community that truly values the work you do. Joining Alpine isn’t just about starting a job—it’s about embarking on a journey that transforms lives, including your own. If you’re ready to make a difference while growing in your career, Alpine Learning Group is the place for you. Start your transformative journey with Alpine Learning Group today. Apply now to be part of something extraordinary. Primary Responsibilities: Implement treatment plans as instructed by a Board-Certified Behavior Analyst Conduct discrete trials and behavioral support Collect, record, and summarize learners' data observed during sessions Assist in identifying goals for both learners and parents in assigned cases Assist with parent training in line with the learner's individualized treatment when appropriate Effectively communicate with parents regarding learner progress Help with the development and maintenance of the curriculum Maintain effective communication with team members and supervisors Participate in staff meetings and trainings pertaining to the program Respond to and report emergencies in accordance with Alpine Learning Group policies and procedures Maintain a clean, safe and organized work environment during sessions Manage and organize educational and teaching materials specific to each assigned learner Attend clinics, when applicable Co-facilitate the social skills group, when applicable Qualifications: High School Diploma (Associates and above preferred) Strength and agility to assist with movement of learners during crisis intervention. RBT preferred Valid NJ Driver's License required No experience needed. Alpine will provide comprehensive training and supervision. Clearances: Compliance with Federal and State Personnel Code requirements, including, but not limited to Mantoux TB test, Criminal History Review, Citizenship status and P.L. 2018, c.5 if hired after June 1, 2018. Schedule: Part Time - Monday-Friday 3:30 pm-6:45 pm Up to 10 hours/week Salary: Commensurate with credentials and experience Alpine Learning Group is an equal opportunity employer committed to fostering an inclusive and diverse workplace environment. We believe that diverse perspectives drive innovation and lead to better outcomes. We actively encourage individuals from all backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability status, to apply for positions within our organization. We are dedicated to providing equal opportunities for all qualified candidates and creating a welcoming atmosphere where every employee feels valued and respected.
    $45k-71k yearly est. 25d ago

Learn More About Senior Technician Specialist Jobs

How much does a Senior Technician Specialist earn in North Hempstead, NY?

The average senior technician specialist in North Hempstead, NY earns between $71,000 and $138,000 annually. This compares to the national average senior technician specialist range of $68,000 to $136,000.

Average Senior Technician Specialist Salary In North Hempstead, NY

$99,000

What are the biggest employers of Senior Technician Specialists in North Hempstead, NY?

The biggest employers of Senior Technician Specialists in North Hempstead, NY are:
  1. AHRC Nassau
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