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Service Representative Jobs in Desert Hot Springs, CA

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  • Client Services Associate/Paraplanner

    Fig Talent Solutions

    Service Representative Job 38 miles from Desert Hot Springs

    JOIN OUR TEAM TODAY! We are expanding our operations to better service our growing client base. We have a Client Services position available in our Hemet, CA office. This is a full-time position reporting directly to our Lead Advisor. YOUR ROLE: The Client Services Associate position supports the Advisor in preparing all Client files with critical and helping with financial planning information. They will work with Clients, independently and as a team member. HOW YOU WILL MAKE AN IMPACT: -Prepare financial summaries, analysis, and plans for Clients. -Prepare for upcoming client appointments. -Ensure files are prepared for Client Care Team and Advisor in advance of all Client meetings. -Work with the Client Care Team to coordinate all paperwork needs and information for Client meetings. -Follow-up on all action items in a timely and thorough manner. -Research information as necessary on a case-by-case basis. -Assist in maintaining files and incoming calls to ensure appropriate hand off. -Maintain and update regularly and as needed all policies and procedures applicable to Paraplanning and Client Care work. - Support the Advisor in serving clients. -Work with team on file prep, as necessary. -Provide exceptional client care while receiving and responding to client requests. -Open new client accounts, process account applications, and manage monetary transfers. -Receive and respond to client service requests each day, and in a timely manner. WHY YOU ARE THE RIGHT PERSON: · Concentration in accounting, business, economics, or financial planning encouraged. · Three years + of experience in the finance industry.
    $39k-63k yearly est. 5d ago
  • Service Specialist/ CSR

    Ultimate Staffing 3.6company rating

    Service Representative Job 55 miles from Desert Hot Springs

    Ultimate Staffing is seeking (2) Service Specialist/ CSR this is a hybrid role ins San Bernadino. The Service Specialist provides excellent customer service to internal and external clients, ensuring timely and accurate data entry in Ultra-Staff and maintaining compliance documentation. This role requires strong multitasking, communication, and problem-solving skills, as well as regular interaction with team members and clients via phone, email, and chat. Key Responsibilities: Deliver high-quality customer service Enter and manage data in Ultra-Staff Maintain compliance records Handle sensitive internal information Support clients and team members via multiple channels Resolve issues promptly and professionally Experience: 3+ years transportation experience (preferred) Strong project management and communication skills Ability to work independently and with diverse teams Excellent judgment and problem-solving Valid driver's license and reliable vehicle For immdiate consideration please send your resume All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $31k-38k yearly est. 4d ago
  • Fully Remote Customer Service & Sales Rep

    Rainmakers Inc. 3.7company rating

    Service Representative Job 40 miles from Desert Hot Springs

    Take advantage of an opportunity to be trained as an insurance sales agent and or a field trainer of sales agents. Options to be a part time representative, a full time self employed agent, a recruiter/trainer of agents, or a builder of brokerages. Residual income, stock opportunities, & tax advantages available. Full-time traveler friendly! Company provided: • - Paid training program • - State & Federal Licenses • - Part or Full time Flex options • - Commissions and Bonus Based Compensation Entry level supplamental income or possible career change New career path in one of the largest most SECURE industries in the country! APPLY NOW: This sales opportunity can be fully remote to work from home. Great for the stay-at-home career seeker who is desiring to gain experience in entrepreneurship & independent contractor work. More about the role: No prior experience in financial services is required. All required pre-licensing courses and required state licenses are covered by partnered companies. (Fingerprints required in some states). No sales quotas enforced. Weekly extensive training provided & recommended via Zoom. The desired candidate is required to learn: - sales strategies - networking - recruiting - Online prospecting - overcoming objections - presentations - Field training - Developing/replicating systems - Use of Zoom Cloud Meetings - Client Relationships The desired candidate can obtain the following skills: • Excellent written and verbal communication skills • Strong customer service skills • Thrive in a flexible environment • Entrepreneurial Mindset • Strong leadership and decision-making skills • Ability to develop, manage and drive growth • Goal Oriented Requirements: * Must be 18+ (This is a FEDERAL REQUIREMENT) * Must pass a criminal background check (No Felonies) * Must have access to reliable wifi * Must have access to Zoom Cloud Meetings * Any other material/equipment must be provided by agent as this is an independent contractor position, however tax write off advantages are available * Self Disciplined * Trustworthy 1099 Independent Sales Contractor 100% commission paid position.
    $33k-42k yearly est. 49d ago
  • Nutrition Services Specialist (Truman) (Transfer Only)

    California Department of Education 4.4company rating

    Service Representative Job 17 miles from Desert Hot Springs

    DESERT SANDS UNIFIED SCHOOL DISTRICT Office of Classified Personnel Services Classification: NUTRITION SERVICES SPECIALIST Salary Range: 67 Employment Category: Classified Bargaining Unit FLSA Designation: Non-Exempt Under direction, operates a food preparation and service kitchen; to include estimating, ordering, preparing and serving a wide variety of food items through the use of multi-faceted food service facilities that involve a large amount of sales and a high enrollment of students; and, providing direction to food service employees in the performance of site programs. Essential Job Functions: * Cleans equipment, and work areas for the purpose of maintaining facilities in a sanitary condition. * Collects money for the purpose of completing meal transactions. * Estimates food preparation and ordering amounts for the purpose of meeting meal requirements and minimizing waste. * Inspects food items for the purpose of verifying accurate quantity of orders and complying with mandated health requirements. * Maintains and repair inventory and equipment for the purpose of ensuring safety and proper operating condition. * Provides guidance and direction to food service workers and other personnel as assigned for the purpose of ensuring safe and efficient operation at each site and observance of required deadlines. * Prepares documentation for the purpose of providing written support and/or conveying information. * Prepares food items for the purpose of providing general consumption by students and staff. * Purchases from warehouse and outside vendors for the purpose of maintaining adequate quantities of food and supplies. * Secures work area, site and facilities for the purpose of ensuring security of district facilities and property. * Serves food items for the purpose of meeting mandated nutritional requirements and requests of students and staff. * Stocks and inventories food items and supplies for the purpose of maintaining and rotating adequate quantities of food and supplies. Other Job Functions: * Administers first aide for the purpose of meeting immediate medical care needs. * Attends meetings, classes and workshops for the purpose of conveying and/or gathering information required to perform job functions. * Transports money and food items for the purpose of securing funds and picking up food or supplies. Essential Job Requirements - Qualifications: * Skills, Knowledge and/or Abilities Required: Skill to use cleaning agents, supplies and equipment; perform basic math to calculate accurate dilution of cleaning agents. Skill in the preparation of large quantities of food, plan menus, operate, care for and maintain institutional kitchen equipment. Skill to perform basic math calculations, maintain inventory control, use standard office equipment including computer, communicate effectively. Knowledge of modern methods of food preparation, health codes and sanitation principles, nutritional requirements. Abilities to understand and carry out oral and written instructions, communicate with and direct other personnel. * Physical Requirements: The Office of Classified Personnel Services embraces the Americans with Disabilities Act (ADA). The requirements of the position are maintained in the Personnel Department; and, individuals shall be able to perform the essential functions of the position. * Education & Training Required: High School graduate or equivalent and two (2) year experience in quantity food preparation or service. * Licenses, Certifications, Bonding, and/or Testing Required: * Fingerprint/criminal justice clearance. * Tuberculosis clearance. * Must possess a valid California driver's license. * Must possess or have the ability to obtain a Certified Food Manager Certificate within six (6) months of employment. Salary Modification: 07/01/00 Revised: 09/02/04 Requirements / Qualifications
    $54k-77k yearly est. 2d ago
  • Customer Success Representative

    On Trac Garage Door Company 4.5company rating

    Service Representative Job 55 miles from Desert Hot Springs

    We are looking for a passionate and dedicated individual to join our team as a Customer Success Representative at On Trac Garage Door Company in San Bernardino, CA. As a Customer Success Representative, you will be the key point of contact for our valued customers, ensuring their satisfaction and success with our products and services. At On Trac Garage Door Company, we believe that customer success is the foundation of our business. We are committed to providing exceptional service and support to our customers, and we are looking for a talented individual to help us achieve that goal. As a Customer Success Representative, you will play a crucial role in building and maintaining strong relationships with our customers, addressing their needs and concerns, and ensuring that they have a positive experience with our company. The ideal candidate for this position will have excellent communication skills, a strong customer service orientation, and a passion for helping others succeed. You will be responsible for responding to customer inquiries, resolving issues in a timely and effective manner, and proactively engaging with customers to ensure their satisfaction. In addition, you will work closely with our sales and service teams to coordinate customer interactions and provide support as needed. As a Customer Success Representative at On Trac Garage Door Company, you will have the opportunity to make a real impact on our customers' experience and contribute to the overall success of our business. If you are a motivated team player who thrives in a fast-paced, dynamic environment, we want to hear from you! About On Trac Garage Door Company On Trac Garage Door Company is a leading provider of residential and commercial garage door services in San Bernardino, CA. With over 20 years of experience, we have built a reputation for quality, reliability, and customer satisfaction. Our team of skilled professionals is dedicated to delivering superior products and services to our customers, helping them enhance the safety, functionality, and aesthetic appeal of their properties. At On Trac Garage Door Company, we are committed to providing exceptional customer service and support to our clients. We take pride in our work and strive to exceed our customers' expectations with every project we take on. Whether it's installing a new garage door, repairing a broken opener, or performing routine maintenance, we always go the extra mile to ensure that our customers are satisfied with the results. Our mission is to be the premier provider of garage door services in San Bernardino, CA, and beyond. We are dedicated to delivering outstanding value and quality to our customers, and we are constantly striving to improve and innovate in order to better serve their needs. When you choose On Trac Garage Door Company, you can trust that you are getting the best service and support in the industry.
    $36k-46k yearly est. 60d+ ago
  • Ops. Customer Services Representative (Route Service Driver )

    Gateway Services Inc. 4.6company rating

    Service Representative Job 52 miles from Desert Hot Springs

    The Customer Services Representative, reporting into the Care Center Manager plays a critical role in supporting our veterinary clinic partners by managing their accounts and ensuring seamless service delivery. This position involves regular communication with clinics, addressing their needs, coordinating account-related tasks, and safely transporting pets from clinics to the company's care centers. The Customer Services Representative is customer-focused, highly organized, and comfortable working in a mobile setting with multiple clinics. Customer Services Representative (Route Service Driver) West Coast Pet Memorial - 42353 Avenida Alvarado, Temecula, CA 92590 Work Hours: Full Time Mon - Fri 5am- 1:30pm Pay Rate: $19 hour Duties & Responsibilities Relationship management: Serve as the relationship account manager for assigned clinics, providing exceptional customer service and account management. Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency. Maintain and support growing account base. Develop and maintain strong relationships with veterinary clinic staff. Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency. Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction. Collect feedback to improve service quality and enhance the overall customer experience. Service delivery: Conduct pet pickups from clinics and ensure their safe and timely transport to the care center. Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time. Follow proper handling and transportation protocols to ensure the well-being of all pets in transit. Ensure that clinics are fully stocked with all necessary supplies. Anticipate clinic needs before requested, ensuring the highest level of quality service. Transport and deliver cremains, urns, and other memorial products to clinics for pet parents to collect. Maintain proper documentation and tracking for all pet pickups and deliveries. Ensure compliance with company policies and industry best practices regarding pet aftercare handling. Address any service issues proactively and escalate concerns to the appropriate department when necessary. Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations. Assist with administrative tasks related to client accounts, including billing inquiries and service modifications. Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards. Adhere to all company policies, safety regulations, and industry standards. Ensure compliance with proper uniform use and daily vehicle cleanliness. A positive and welcoming attitude is a must. Product and Service Promotion: Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents. Distribute authorized marketing materials to clinics and ensure product information is up to date. Identify potential sales leads and redirect them to the Business Development Manager for follow-up. Monitor inventory levels of promotional materials and request replenishments as needed. Key Performance Indictors Same Store Sales Growth - Increase in revenue from existing veterinary clinic partners. Organic Growth - Expansion of services and product sales within assigned routes. Client Attrition Rate - Retention and satisfaction of veterinary clinic partners. Net Promoter Score (NPS) - Measurement of customer satisfaction and likelihood of referral. Customer Complaints Received - Reduction in service-related issues and concerns. On Time Delivery and Customer Complaints. Education, Training & Qualifications High school diploma or GED required as minimum Prior experience in customer service, account management, or sales/route sales is highly desirable. Proficiency in CRM systems and sales tracking tools. Ability to work early morning hours, weekends, and holidays as needed. Basic math and computer skills for order placement and inventory tracking. Valid driver's license with a clean driving record. Skills and Abilities Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided. Service Excellence: Dedication to delivering exceptional, white-glove customer service. Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care. Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills. Energy and Professionalism: A proactive approach with strong interpersonal skills. Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery. Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset. Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts. Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided. Independent Decision-Making: Capable of working autonomously in a fast-paced environment. Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications. Physical Capability: Able to safely lift and transport animals of various sizes. Working conditions This role requires frequent travel between veterinary clinics and company care centers. Work may involve exposure to various weather conditions while transporting animals. Lift and carry up to 50 lbs., operate a company vehicle, and work in a physically active environment.
    $19 hourly 2d ago
  • Customer Success Representative

    Esri 4.4company rating

    Service Representative Job 47 miles from Desert Hot Springs

    In this challenging and rewarding role, you will play a vital role in Esri's success by providing essential assistance to customers. You will be able to cultivate relationships with domestic and international customers across various industries and teams within the organization. The position demands exceptional problem-solving and research skills to deliver comprehensive support to our customers. Become part of a passionate team dedicated to helping customers utilize GIS software to positively impact the world. This role offers opportunities for advancement within the department and other areas of the organization. Responsibilities Provide top-notch customer support: Deliver outstanding support by comprehensively understanding customer concerns, effectively managing various customer situations, and focusing on details to provide solutions. Own the order process: Manage the order process by overseeing all stages from initiation to completion. Ensure efficient delivery execution and maintain well-organized records throughout the process. Regularly update and manage the databases containing customer account information. Build relationships: Engage closely with the Esri teams to provide essential support and information that facilitates effective solutions for our customers. This partnership aims to ensure customers have all the resources and guidance they need to achieve their goals and maximize their success with our products and services. Drive Results: Develop efficient methods to resolve customer inquiries swiftly, escalate concerns as needed, and participate in projects to improve customer experience. Conduct thorough analyses and troubleshoot complex issues on orders and deliveries to offer effective solutions. Requirements 1+ years of professional or customer service experience in a similar position, supporting similar responsibilities Effective communication, prioritization, and multi-tasking skills with high attention to detail including experience working in a fast-paced environment Ability to use resources to research issues and manage complex customer inquiries Customer oriented with a high level of professionalism Ability to learn new concepts and software programs quickly, retain large amounts of information, and adapt as priorities change Experience with Microsoft Office Suite High School Diploma or equivalent Recommended Qualifications Bachelor's in business or related field Minimum typing speed of 35 wpm Knowledge of SAP and Salesforce Basic knowledge of Microsoft Excel #LI-LW1 #LI-Onsite Total Rewards Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 64 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the base salary range is$19.10—$33 USD The Company At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here. If you don't meet all of the preferred qualifications for this position, we encourage you to still apply! Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email ******************* and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
    $19.1-33 hourly 23d ago
  • PTA - Redlands Healthcare Center

    PACS

    Service Representative Job 47 miles from Desert Hot Springs

    Redlands Healthcare Center is a 78-bed skilled nursing facility located in Redlands, near Redlands Community Hospital. "Serve more people, touch more lives" is our pledge and promise. At Redlands Healthcare we create a home-like atmosphere for our residents by providing recently renovated accommodations along with team members that feel like family. Join our team today! We are currently looking for an exceptional and experienced Physical Therapy Assistant (PTA) to join our work family. Our therapy team works toward specific goals of achieving the resident's highest functional level of independence. If you are a South Carolina licensed Physical Therapy Assistant (PTA) who genuinely wants to make a difference for others, then we would love to meet you! We offer the following to our Physical Therapy Assistants: * $33 + per hour/ DOE * Flexible scheduling * Professional Development Opportunities Job Requirements: * Current, unencumbered certification to practice in CA and/or national certification * Physical Therapy Assistant Degree * LTC/Rehab experience is preferred
    $33 hourly 5d ago
  • Community Service Specialist (Community Service Specialist 1), Parking Administration

    California State University System 4.2company rating

    Service Representative Job 55 miles from Desert Hot Springs

    Parking Enforcement * Enforcing parking rules and regulations through issuing and selling parking permits, patrolling parking lots and issuing citations for parking and other standing violations as appropriate using electronic handheld devices. * Interpreting university policies and California Vehicle Code in the enforcement of campus ordinances. * Directing vehicle and pedestrian traffic during peak hours. At the direction of the supervisor, the Director, or a police officer, place or remove immobilization devices on vehicles. Campus Safety and Customer Services * Serve as a campus ambassador, give directions to campus destinations; provide general information, especially related to the display of parking permits and assigned parking areas, as a representative of the University Police and Parking and Transportation Services department. * Make recommendations regarding the display, placement or wording on signs in order to obtain better parking compliance. Maintain effective, collaborative, working relationships with peers and others on campus to ensure effective delivery of services to the campus community and visitors. * Respond to motorist assists requests such as battery jumps or vehicle lockouts and resolve issue with department approved methods. * Provide security services, such as, patrolling of campus grounds on foot, bicycle, or golf cart to protect the campus community and visitors from hazards (i.e. theft, fire vandalism) providing reports when necessary. * Responsible for opening, closing and securing campus facilities. This would include activating/deactivating and testing alarm systems. * Upon request, provide safety escorts by foot, bicycle or golf cart. Event Support * Provide traffic control and place traffic control devices such as cones, barricades, and signs to facilitate the ingress and egress of vehicles during peak hours, campus events, and emergencies. Collect and store equipment after events. * Maintain and inventory traffic control equipment to ensure sufficient devices are on campus to manage all-hazard scenarios and report equipment needs to their Lead. Load, haul, and deploy changeable message board to various locations on campus. Parking Facilities Support * Note the surface conditions of parking lots and report any needed repairs such as potholes, faded paint markings, and damaged signs to their Lead. * Assist Equipment Specialist in the maintenance of parking permit dispensers, collecting cash from the dispensers and installation of signs and other equipment. Parking Equipment Support * Ensure assigned vehicles are clean inside and out to make a strong first impression of the University Police Department to visitors and the campus community. Monitor vehicle to ensure scheduled maintenance intervals are met. Report any needed maintenance or repair to their Lead. Administration & Training * Infrequently, assist in general office or other administrative duties, which may include but are not limited to staffing the Information Centers, filing documents, writing field reports or answering phones. * Attend scheduled meetings at the direction of Lead or Director. Attend various training that may be required or optional in order to satisfactorily complete the assigned duties and responsibilities of the position. * Perform other classification-related duties as assigned. Minimum Qualifications: * High school diploma or equivalent and three to six months of related experience. Required Qualifications: * Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. * Working knowledge of alarm and radio systems. * Ability to detect and respond appropriately to potential hazardous or crime situations. * Ability to observe and recall details and incidents. * Ability to act and resolve parking and traffic problems. * Ability to write standard incident reports in a clear and concise manner. * Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. Ability to handle sensitive situations with tact and confidentiality. Preferred Qualifications: * Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential License and Certifications * Valid CA Driver's License Special Conditions: * The nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. Compensation and Benefits: * Duties may involve the use of a state vehicle which would necessitate possession of a valid California driver's license and the successful completion of the campus Defensive Driving examination. * Some positions may require ability to move up to 50 pounds. Anticipation Salary Range: $3,680 per month Classification Salary Range: $3,680 - $5,310 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here. Position Information: Full-time Non-Exempt Probationary Work Schedule: Monday - Friday 7am-3pm or 2:30pm-10:30pm This position will remain open until filled. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Physical Exam Employment is contingent upon candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Drivers License Check Possession of a valid Driver's License and Car Insurance is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at **************************************************************** Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit ********************************************************* Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at ******************. Smoking CSUSB is a smoke and tobacco-free campus. See policy at ******************************************************* Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: ******************************* Advertised: Apr 10 2025 Pacific Daylight Time Applications close:
    $3.7k-5.3k monthly 52d ago
  • Customer Support Representative

    DGT Solutions

    Service Representative Job 46 miles from Desert Hot Springs

    We pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge. We are now striving to attract and train the most capable and skilled Customer Support Representative to help us acquire new clients, grow into new markets, and develop new sales campaigns gaining success for our clients. We provide full training and career advancement in this globally expanding marketing industry. Our Customer Support Representatives are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, sales, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and marketing business psychology. Combining that training with candidates that are highly competitive, goal-driven, and adaptable is what keeps us ahead of the competition! Customer Support Representative Responsibilities: Interact with potential consumers in person by educating them on products and services our clients provide Build imperishable relationships with customers with interpersonal skills and overall personability Answer questions regarding services and expand on the benefits of our brand vs. competitors Participate in regular meetings with the Customer Success Management team to construct strategies for achieving customer acquisition standards and sales goals Attend training sessions on any new products, services, or sales promotions to provide customers with the most accurate and up-to-date information Complete customer's orders efficiently and accurately Customer Support Representative Requirements: Prior experience in a customer-centric role is preferred High School Diploma or equivalent College Degree is preferred but not required Strong ability to communicate effectively Aptitude for taking on multiple responsibilities with versatility #LI-Onsite
    $38k-49k yearly est. 9d ago
  • Customer Communications Representative

    A-Roads

    Service Representative Job 55 miles from Desert Hot Springs

    Our team is a rapidly growing sales firm looking to expand our team. We strive to provide our customers with excellent products and services, customer support, and an effortless enrollment process. As a Customer Communications Representative on our team, you will be provided with the training and resources you need to be successful in this role. The Customer Communications Representative will be the first point of contact, building value in our products and services and customizing solutions to meet our customer's needs. If you are goal-oriented and looking to be a part of a growing team, this role is for you. Customer Communications Representative Responsibilities: Build lasting relationships by directly interacting with current and potential customers within an assigned territory Act as the primary contact for all inquiries or concerns a customer may have and provide top-notch customer service Attend meetings with Sales Managers and other Customer Communications Representatives and team members to identify opportunities to improve sales strategies and performance Consistently meet or exceed sales goals by understanding customer needs and providing tailored solutions that highlight the value of our products or services Keep up-to-date records of all sales transactions and customer interactions to ensure an effortless sales process and build customer loyalty Customer Communications Representative Qualifications: Prior experience in sales, customer service, as a Customer Communications Representative, or related field Ability to identify and resolve customer complaints or issues in a professional manner Ability to thrive in a fast-paced environment Goal-oriented with a strong work ethic Strong interpersonal skills and relationship-building #LI-Onsite
    $38k-61k yearly est. 20d ago
  • Call Center Representative

    We Care Plumbing, Heating & Air 4.1company rating

    Service Representative Job 54 miles from Desert Hot Springs

    We are growing again and are looking for a customer-centric, organized, detailed oriented, and energized Customer Care Representative to join our fantastic team! At We Care, we believe that our employees take great care of our customers because we take great care of our employees. That is why we are looking for the best of the best to join our team! A Call Center Representative at We Care is responsible for fielding incoming calls and inquiries and converting them into booked appointments with our technicians and staff. Successful candidates are empathetic to customers' needs and take pride in building solid relationships with internal and external customers. "We Care to go the extra mile" is our culture, and our priority is to be attentive to every customer, ensuring they are completely satisfied with their care and comfort needs. We are a high-energy team that is growing fast. We set goals, reward team members for hard work, and push each other to be the best we can be. Apply for more details! We Offer: Medical, Dental, and Vision plans for you and your family to choose from with company contribution that increases with tenure. 401(k) retirement with company match Company events & parties for individuals & families Continuous Training for your Professional Development Holiday pay, vacation pay, & paid time off Growth & Advancement Opportunities On-going Training & Development Management Support Job Requirements: Pre-employment background check Pre-employment drug screen Service Titian experience is a PLUS 2+ yrs experience in a call center environment We look forward to hearing from you!
    $31k-39k yearly est. 43d ago
  • Medical Call Center Representative

    United Medical Doctors 4.4company rating

    Service Representative Job 54 miles from Desert Hot Springs

    tdp Busy Multi-Specialty clinic looking to hire a friendly phone operator to join our team at our Murrieta location. Must be detail oriented and have the ability to multi-task./p pstrong Job requirements:/strong/p ul li Must have at least one year medical office experience/li li Must have customer service experience/li li Must be able to type at least 40wpm/li li Must be computer savvy/li li Must have good written and oral communication skills/li li EHR experience a plus!/li /ul p /p pstrong Job duties:/strong As a phone operator you will be the first point of contact for our patients and responsible for transferring calls to the appropriate department, taking messages for medical staff and problem-solving issues with patients./p pstrongem This is a fast-paced position that can get stressful at times so the ability to multi-task and work well under pressure while maintaining excellent customer service is a must!/em/strong/p pPlease send your resume, references and a cover letter explaining why you would be a good fit for this position./p ul listrong Full time positions are eligible for medical, dental, vision, PTO and 401k benefits./strong/li listrong Employment subject to background check and drug screening./strong/li listrong Hourly wage based on experience/strong/li /ul /td
    $31k-39k yearly est. 60d+ ago
  • Customer Service Billing and House Cleaning Crew Coordinator

    Molly Maid

    Service Representative Job 10 miles from Desert Hot Springs

    As our Billing and House Cleaning Crew Coordinator, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling billing and processing requests and assisting in the management of the Home Service Professional (HSP's). Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Billing Processing Deposit entry and set up for banking Take billing calls, processing payments database updates such as credit cards, addresses, e-mail and phone changes Track & Follow Up on balances owed. Call/Collect customers who fall behind on payments. Track and charge lockout fees, cancellation fees etc Bring to Managements attention any upcoming appointments who owe high balances Print out report & add updates on reasons and any 30 - 60 day outstanding reports status Customer database quality control of entries and coding for better management of schedules Receive incoming calls in professional and courteous manner Schedule estimates & cleans Perform marketing functions to sell additional work and earn business Perform administrative functions including data entry, payment processing, and supply inventory Perform other duties as needed which may include cross-training in related positions HSP coordination Assisting Quality Control and HSP Manager with the HSP crew Preparing route schedules the day before and morning paperwork and keys for the Teams Advising teams of any changes, making sure they understand notes, cleaning needs, directions Preparing and making sure supplies needed are provided to HSP's along with QC Manager day prior and any last minute item changes or requests in the morning. Inventory Control and Management 3 rd or 4 th in line to answer phones when other line of order is not present or as necessary Help QC Manager with HSP's communications, meetings, translation, requests, maintenance and forward any bonus tracking info for proper credit Sending Welcome Letters, Policy Letters to new Clients and updates of Calendars Assist QC Manager with inventory needs and control Move cars to advertising locations. In charge of and securing car and home keys in boxes Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently as well as within a team We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: 12.00 Plus bonus scheme When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $32k-41k yearly est. 60d+ ago
  • Community Service Specialist (Community Service Specialist 1), Parking Administration

    CSU Careers 3.8company rating

    Service Representative Job 55 miles from Desert Hot Springs

    Under general supervision of the Parking Director, Community Service Specialist I will receive day-to-day work direction from a Lead Community Service Specialist II. This position is often the first presence a visitor will encounter when coming to campus and they play a critical role in supporting the mission of University Police Department and the University as a whole. The Community Service Specialist performs standard duties related to patrolling campus buildings, facilities and parking lots; enforcing established rules and regulations by taking the appropriate actions; and performing related community support functions. Duties and responsibilities Parking Enforcement Enforcing parking rules and regulations through issuing and selling parking permits, patrolling parking lots and issuing citations for parking and other standing violations as appropriate using electronic handheld devices. Interpreting university policies and California Vehicle Code in the enforcement of campus ordinances. Directing vehicle and pedestrian traffic during peak hours. At the direction of the supervisor, the Director, or a police officer, place or remove immobilization devices on vehicles. Campus Safety and Customer Services Serve as a campus ambassador, give directions to campus destinations; provide general information, especially related to the display of parking permits and assigned parking areas, as a representative of the University Police and Parking and Transportation Services department. Make recommendations regarding the display, placement or wording on signs in order to obtain better parking compliance. Maintain effective, collaborative, working relationships with peers and others on campus to ensure effective delivery of services to the campus community and visitors. Respond to motorist assists requests such as battery jumps or vehicle lockouts and resolve issue with department approved methods. Provide security services, such as, patrolling of campus grounds on foot, bicycle, or golf cart to protect the campus community and visitors from hazards (i.e. theft, fire vandalism) providing reports when necessary. Responsible for opening, closing and securing campus facilities. This would include activating/deactivating and testing alarm systems. Upon request, provide safety escorts by foot, bicycle or golf cart. Event Support Provide traffic control and place traffic control devices such as cones, barricades, and signs to facilitate the ingress and egress of vehicles during peak hours, campus events, and emergencies. Collect and store equipment after events. Maintain and inventory traffic control equipment to ensure sufficient devices are on campus to manage all-hazard scenarios and report equipment needs to their Lead. Load, haul, and deploy changeable message board to various locations on campus. Parking Facilities Support Note the surface conditions of parking lots and report any needed repairs such as potholes, faded paint markings, and damaged signs to their Lead. Assist Equipment Specialist in the maintenance of parking permit dispensers, collecting cash from the dispensers and installation of signs and other equipment. Parking Equipment Support Ensure assigned vehicles are clean inside and out to make a strong first impression of the University Police Department to visitors and the campus community. Monitor vehicle to ensure scheduled maintenance intervals are met. Report any needed maintenance or repair to their Lead. Administration & Training Infrequently, assist in general office or other administrative duties, which may include but are not limited to staffing the Information Centers, filing documents, writing field reports or answering phones. Attend scheduled meetings at the direction of Lead or Director. Attend various training that may be required or optional in order to satisfactorily complete the assigned duties and responsibilities of the position. Perform other classification-related duties as assigned. Minimum Qualifications: High school diploma or equivalent and three to six months of related experience. Required Qualifications: Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. Working knowledge of alarm and radio systems. Ability to detect and respond appropriately to potential hazardous or crime situations. Ability to observe and recall details and incidents. Ability to act and resolve parking and traffic problems. Ability to write standard incident reports in a clear and concise manner. Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. Ability to handle sensitive situations with tact and confidentiality. Preferred Qualifications: Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential License and Certifications Valid CA Driver's License Special Conditions: The nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. Compensation and Benefits: Duties may involve the use of a state vehicle which would necessitate possession of a valid California driver's license and the successful completion of the campus Defensive Driving examination. Some positions may require ability to move up to 50 pounds. Anticipation Salary Range: $3,680 per month Classification Salary Range: $3,680 - $5,310 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here. Position Information: Full-time Non-Exempt Probationary Work Schedule: Monday - Friday 7am-3pm or 2:30pm-10:30pm This position will remain open until filled. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Physical Exam Employment is contingent upon candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Drivers License Check Possession of a valid Driver's License and Car Insurance is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at [email protected]. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/. Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act
    $3.7k-5.3k monthly 48d ago
  • Call Center Representative

    Synergy Companies 3.7company rating

    Service Representative Job 50 miles from Desert Hot Springs

    pspan style="font-weight: bold;"What You Should Know About Us/span/p pspan Synergy Companies help to provide no-cost energy-saving programs to applicants of the local public utilities. We are a subcontractor for the local natural gas, electric, and water utility companies of Southern California. We have teamed up with these utilities to provide their customers with measures/items that we install to reduce the home's electricity or natural gas usage./spanspan Synergy Companies has over 40 years of experience working with these utility companies. If you're looking to join a team that has a great work environment, competitive pay, and health benefits and is constantly evolving to accommodate new and improved technological advances to residential homes and businesses, Synergy Companies is the future for you!/span/p pspan /span/p pspan style="font-weight: bold;"What You'll Have the Opportunity to Do as a Call Center Representative/span/p pspan Synergy Companies is seeking to grow our Call Center team! We are seeking friendly, motivated, and professional individuals to serve our customers and offer Energy Savings programs to benefit them. As a Call Center Representative, you will be expected to answer calls in an appropriate manner, become knowledgeable regarding programs offered (training will be provided), and promote a friendly voice to customers who are calling in. In addition, you will be responsible for enrolling customers into no-cost programs, taking inbound and making outbound calls, and answering any questions that customers may have. Our Call Center Representatives are a vital part of our operation in ensuring that customers are satisfied and leave feeling heard and understood! /span/p pbr//p pspan This position is very interactive with many customers during the course of the day. You will have the opportunity to find and contact qualified customers to set up appointments for our team to enroll them into the program and install the free energy upgrades. /span/p pbr//p pspan style="font-weight: bold;"Duties/ Expectations/span/p ul li Make outbound calls daily and receive inbound calls from the company's mainline/li li Appropriately educate customers on available services for them in their area/li li Develop leads, schedule appointments, identify customer needs, and market appropriate products and services/li lispan Phone canvass neighborhoods to educate customers on the available offerings/span/li lispan Schedule energy specialists and technicians as assigned by a manager/span/li li Act as a public relations liaison between the customer and our team members/li li Maintain a strong work ethic with a total commitment to success each and every day/li lispan Attend sales trainings and become proficient in promoting program offerings/spanbr//li lispan Keep in regular communication with the office, manager, technicians, and energy specialist/span/li lispan Represent Synergy Companies as a polished, polite, professional, and knowledgeable representative with a focus on customer satisfaction/span/li /ul pbr//p pspan style="font-weight: bold;"Skills/ Qualifications:/span/p ul li Pass Drug and background screeningspan/span/li lispan High School Diploma or GED/span/li lispan Bilingual preferred/span/li lispan Customer service/span/li lispan Top-notch communication skills/span/li lispan Ability to work well with people/span/li lispan Ability to problem solve/span/li lispan Self-motivated/spanbr//li lispan Proficiency with using the computer/spanbr//li lispan Attention to detail/spanbr//li lispan Outbound/ Inbound Experience/spanspan/spanbr//li /ul pbr//p pspan style="font-weight: bold;"What You'll Gain from Joining Synergy:/span/p ul lispan style="font-family: arial, helvetica, sans-serif;"Health available for full-time and based on enrollment/spanbr/ ul lispan style="font-family: arial, helvetica, sans-serif;"Employee's insurance is covered with the option of family coverage to be added at the employee's expense/span/li /ul /li lispan style="font-family: arial, helvetica, sans-serif;"Company 401k matching plan available after one year of employment/span/li lispan style="font-family: arial, helvetica, sans-serif;"Paid vacation is available after 1 year of full-time employment/span/li li Paid ongoing training, incentives, and career development/li /ul
    $30k-38k yearly est. 60d+ ago
  • Enrollment Services Specialist - Bilingual - part-time

    College of The Desert 4.5company rating

    Service Representative Job 13 miles from Desert Hot Springs

    The College of the Desert, Desert Community College District enrolls approximately 15,000 students each academic year with steady enrollment growth each year. College of the Desert embraces diversity in all forms and the right of all people to have access to quality higher education in a safe learning environment. Designated as a Hispanic-Serving Institution (HSI), College of the Desert administers an array of student programs specifically focused on student support and helping students achieve their educational and career goals. As a two-year college, we offer Associates Degree for Transfer, both in Art and Sciences, Associates Degrees, and Certificates across a wide range of disciplines. College of the Desert is a district that consists of leadership, staff, and faculty who are committed to enhancing our community through supporting the academic success of all of our students including students of color, students with disabilities, students who are first generation to college, veterans, students of all ages, students with diverse socio-economic backgrounds, “dreamers”, and students of diverse sexual orientation and gender expression. When you join College of the Desert you can expect to be part of a diverse, inclusive, and collaborative community. We provide students with a rich and dynamic learning experience that embraces differences, emphasizes collaboration, and engages students in and out of the classroom. We are committed to ensuring that College of the Desert is a welcoming place for the success of all students. Interested in learning more about College of the Desert and the Coachella Valley? Visit the links below. The Community - Coachella Valley College of the Desert Who We Want: College of the Desert is seeking individuals from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. As such, we prioritize individuals who fully demonstrate their understanding of the community we serve, the benefits of diversity in a professional and educational setting, and values creating a culture that brings people together. A successful candidate will value working in a collegial, collaborative environment that is guided by a commitment to inclusion, student education, and equity. An equity-minded individual is a person who already does or has demonstrated the desire to: Understand the importance of holding ourselves accountable as faculty, staff and leadership for closing equity gaps and engaging in equitable practices; Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility; Encourage positive race-consciousness and embrace human difference; Reflect on institutional and teaching practices and aim to make them more culturally responsive; and Strategically build buy-in and participation among colleagues for equity-related initiatives. BASIC FUNCTION Under the direction of the Director of Educational Centers, or assigned supervisor, perform a wide variety of administrative duties in support of an assigned department or function; and possess the ability to properly communicate both orally and in writing in English and Spanish. DISTINGUISHING CHARACTERISTICS The Enrollment Services Specialist-Bilingual possesses the ability to communicate orally and in writing in both English and Spanish. Due to the high volume of students and public in the area of assignment whose primary language is Spanish, a work related requirement of bilingual English/Spanish is necessary in order to successfully perform the job duties. Knowledge of a wide range of student services functions are critical to the functioning of this position. REPRESENTATIVE DUTIES 1. Provide a high level of collaboration and service in the performance of assigned duties to both external and internal stakeholders. 2. Assist supervisor with a variety of administrative duties; receive, open and distribute mail; receive visitors, answer telephone calls and emails and if necessary refer individuals to appropriate staff members and departments; maintain office files and prepare and type reports as necessary; facilitate communications and coordinate activities between the supervisor, staff, students, public and other personnel; establish and maintain positive staff, student and community relations. 3. Review documents, records and forms for accuracy, completeness and conformance to applicable rules and regulations; compose routine correspondence independently or from oral instructions; compile data for reports as requested. 4. Communicate information in English and Spanish in person, by telephone, or electronically where judgment, knowledge and interpretation of policies and regulations are necessary. 5. Attend, arrange, and schedule a variety of meetings, workshops, appointments, and conferences; prepare materials and take notes for meetings as assigned. 6. Assist in the selection and training of student workers, staff and others; provide work direction and guidance. 7. Operate a variety of modern office machines and equipment including, but not limited to a computer and related software applications and information systems, copier, facsimile machine, and a calculator. Utilize document imaging equipment for applications, registration forms and a variety of support documentation. 8. Provide admission, registration and enrollment support for a variety of district programs including credit and non-credit; review documents for completeness, accuracy and compliance to state and federal standards; work confidentially with student records and supporting materials. 9. Communicate in person, on the telephone, in writing and electronically with students, faculty, staff and the public to explain and assist with college and program fees, student records, enrollment, and registration procedures; and notify students of outstanding materials in accordance with District, state and federal rules, regulations, policies and procedures. 10. Understand and provide assistance with requests for registration, enrollment, adds, drops, grade changes, incompletes, repeat courses, and exceptions to assure completeness and compliance to District and state guidelines, policies, procedures, regulations, and laws; process and document when appropriate; coordinate and disseminate. 11. Provide general information regarding financial aid, scholarships, and related programs to the public, students and staff; assist in the proper completion of financial aid forms and applications. 12. As assigned assist with application process, assessment test scheduling, and registration of students for their designated program and receive and process fees; establish, organize and route student documents per department standards. E 13. Provide information and make appropriate referrals to current and in-coming students regarding College regulations, programs, services, academic majors, degree and certificate programs, admissions, matriculation procedures, financial aid, residency requirements, and student support services available on campus, and in the community. 14. Provide support for Counseling faculty and assist with processing and routing pertinent forms as instructed by counselors. 15. Assist in designing, preparing, and distributing promotional materials, reports, memorandums, and notifications in both in English and Spanish; including using computer graphics software and maintaining Web pages and social media sites. 16. Other related duties as assigned. MINIMUM QUALIFICATIONS EDUCATION AND EXPERIENCE Any combination equivalent to: two years of college-level coursework with a “C” or better; two (2) years of increasingly responsible work experience in an educational setting or student service area; communicate clearly and concisely, both orally and in writing in English and in Spanish. EMPLOYMENT STATUS CSEA Bargaining Unit Position Range 10 - Classified Staff Salary Schedule This position is 10 months per year / 29.5 hours per week. The position is located in Desert Hot Springs-Edward L. Wenzlaff Education Center but location could change based on College needs. Hours are Monday - Thursday. Monday - Wednesday: 8AM-12PM,1PM-4:30PM Thursday: 8AM-12PM,1PM-3:30PM Notice to all Candidates for Employment: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. The Desert Community College District (DCCD) will not sponsor any VISA applications nor take over any VISA. Employees must reside in California while employed with the Desert Community College District (DCCD). California Public Employees Retirement System and California State Teachers Retirement System: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with the DCCD will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the DCCD to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS Disability Accommodations: If you require special accommodations in the application and/or evaluation process, please notify Human Resources at least two (2) business days prior to the job posting close or initial screening date, by either calling *************** or sending an e-mail to ******************************. Attendance Requirement: All DCCD employees are required to report to work on a regular and consistent basis, as scheduled, to assigned job. Campus Crime and Safety Awareness: Information regarding campus crime and safety awareness can be found at *********************************************************** Non-Discrimination Notice: The DCCD provides access to its services, classes, and programs without regard to national origin, immigration status, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, military and veteran status, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. California Fair Chance Act: The DCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the DCCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Diversity, Equity, Inclusion and Equal Employment Opportunity: The DCCD is committed to creating an academic and work environment that fosters diversity, equity, and inclusion (DEI) and equal employment opportunity (EEO) for all, and ensures that students, faculty, staff, and managers of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes the DCCD a unique and special place for individuals of all backgrounds. The DCCD is looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join the DCCD, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, managers, and community partners. In deciding whether to apply for a position at the DCCD, you are strongly encouraged to consider whether your values align with the DCCD's mission and goals for DEIA and EEO. Additional Resources Americans with Disabilities Act (ADA) California Department of Fair Employment and Housing (FEHA) Discrimination Laws Regarding People With Disabilities Reasonable Accommodation Job Accommodation Network (JAN) AP 7100 - Commitment to Diversity COD - Equal Opportunity Plan Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) THE DCCD IS AN EQUAL OPPORTUNITY EMPLOYER
    $40k-47k yearly est. Easy Apply 11d ago
  • Community Service Specialist (Community Service Specialist 1), Parking Administration

    Details

    Service Representative Job 55 miles from Desert Hot Springs

    Under general supervision of the Parking Director, Community Service Specialist I will receive day-to-day work direction from a Lead Community Service Specialist II. This position is often the first presence a visitor will encounter when coming to campus and they play a critical role in supporting the mission of University Police Department and the University as a whole. The Community Service Specialist performs standard duties related to patrolling campus buildings, facilities and parking lots; enforcing established rules and regulations by taking the appropriate actions; and performing related community support functions. Duties and responsibilities Parking Enforcement Enforcing parking rules and regulations through issuing and selling parking permits, patrolling parking lots and issuing citations for parking and other standing violations as appropriate using electronic handheld devices. Interpreting university policies and California Vehicle Code in the enforcement of campus ordinances. Directing vehicle and pedestrian traffic during peak hours. At the direction of the supervisor, the Director, or a police officer, place or remove immobilization devices on vehicles. Campus Safety and Customer Services Serve as a campus ambassador, give directions to campus destinations; provide general information, especially related to the display of parking permits and assigned parking areas, as a representative of the University Police and Parking and Transportation Services department. Make recommendations regarding the display, placement or wording on signs in order to obtain better parking compliance. Maintain effective, collaborative, working relationships with peers and others on campus to ensure effective delivery of services to the campus community and visitors. Respond to motorist assists requests such as battery jumps or vehicle lockouts and resolve issue with department approved methods. Provide security services, such as, patrolling of campus grounds on foot, bicycle, or golf cart to protect the campus community and visitors from hazards (i.e. theft, fire vandalism) providing reports when necessary. Responsible for opening, closing and securing campus facilities. This would include activating/deactivating and testing alarm systems. Upon request, provide safety escorts by foot, bicycle or golf cart. Event Support Provide traffic control and place traffic control devices such as cones, barricades, and signs to facilitate the ingress and egress of vehicles during peak hours, campus events, and emergencies. Collect and store equipment after events. Maintain and inventory traffic control equipment to ensure sufficient devices are on campus to manage all-hazard scenarios and report equipment needs to their Lead. Load, haul, and deploy changeable message board to various locations on campus. Parking Facilities Support Note the surface conditions of parking lots and report any needed repairs such as potholes, faded paint markings, and damaged signs to their Lead. Assist Equipment Specialist in the maintenance of parking permit dispensers, collecting cash from the dispensers and installation of signs and other equipment. Parking Equipment Support Ensure assigned vehicles are clean inside and out to make a strong first impression of the University Police Department to visitors and the campus community. Monitor vehicle to ensure scheduled maintenance intervals are met. Report any needed maintenance or repair to their Lead. Administration & Training Infrequently, assist in general office or other administrative duties, which may include but are not limited to staffing the Information Centers, filing documents, writing field reports or answering phones. Attend scheduled meetings at the direction of Lead or Director. Attend various training that may be required or optional in order to satisfactorily complete the assigned duties and responsibilities of the position. Perform other classification-related duties as assigned. Minimum Qualifications: High school diploma or equivalent and three to six months of related experience. Required Qualifications: Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. Working knowledge of alarm and radio systems. Ability to detect and respond appropriately to potential hazardous or crime situations. Ability to observe and recall details and incidents. Ability to act and resolve parking and traffic problems. Ability to write standard incident reports in a clear and concise manner. Ability to interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel. Ability to handle sensitive situations with tact and confidentiality. Preferred Qualifications: Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems are essential License and Certifications Valid CA Driver's License Special Conditions: The nature of the duties may also require successful completion of a background check, physical and psychological exam and/or the ability to attend Police Officers Standards & Training (P.O.S.T.) programs related to public safety support and dispatch activities. Compensation and Benefits: Duties may involve the use of a state vehicle which would necessitate possession of a valid California driver's license and the successful completion of the campus Defensive Driving examination. Some positions may require ability to move up to 50 pounds. Anticipation Salary Range: $3,680 per month Classification Salary Range: $3,680 - $5,310 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here. Position Information: Full-time Non-Exempt Probationary Work Schedule: Monday - Friday 7am-3pm or 2:30pm-10:30pm This position will remain open until filled. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Physical Exam Employment is contingent upon candidate passing a pre-employment physical exam with the ability to lift in excess of 50 lbs. Drivers License Check Possession of a valid Driver's License and Car Insurance is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at **************************************************************** Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit ********************************************************* Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at ******************. Smoking CSUSB is a smoke and tobacco-free campus. See policy at ******************************************************* Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: *******************************
    $3.7k-5.3k monthly 47d ago
  • Vehicle Service Specialist

    Henley VIOC

    Service Representative Job 52 miles from Desert Hot Springs

    pstrong Text henleyjobs to 23000 to start your application today!/strong/p pAre you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Enterprises, Inc, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed./p pWe welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle./p pstrong THE TOOLS WE'LL NEED FROM YOU /strong/p ul liA positive attitude/li li Willingness to learn/li li Ability to collaborate with team members/li li Some retail/hospitality experience is great, but not required/li /ul pstrong THE TOOLS WE'LL PROVIDE TO YOU /strong/p ul li Paid on-the-job training/li listrong No late evenings - Most locations close by 7pm /strong/li li Competitive pay set at $20.00/li li Promoting from within - 95% of upper-level management started out in an entry-level position/li li Tuition Reimbursement/li li Employee Discount - 50% off most services for up to 2 vehicles/li li Paid vacation/li li Medical, Dental, Vision, and 401(k) Savings plan/li /ul pem*Terms and conditions apply and benefits may differ depending on location/em/p pem Henley Enterprises, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability./em/p p /p p#GN0085#/p
    $20 hourly 22d ago
  • Customer Service Insurance Sales

    Rainmakers Inc. 3.7company rating

    Service Representative Job 47 miles from Desert Hot Springs

    Help clients save money by working from home as a licensed agent in life insurance, mortgage loans, & investments. No door knocking, no cold calling, no soliciting friends family or strangers. Agents work with referrals coming to them. This sales opportunity can be fully remote. Great for the stay-at-home career seeker who is desiring to gain experience in entrepreneurship & independent contractor work. More about the role: No prior experience in financial services is required. All required pre-licensing courses and required state licenses are covered by partnered companies. (Fingerprints required in some states). This is an opportunity to be trained to be an insurance sales agent and or a field trainer of sales agents. Options to be a part time representative, a full time self employed agent, a recruiter/trainer of agents, or a builder of brokerages. No sales quotas enforced. Weekly extensive training provided & recommended via Zoom. The desired candidate is required to learn: - sales strategies - networking - recruiting - Online prospecting - overcoming objections - presentations - Field training - Developing/replicating systems - Use of Zoom Cloud Meetings - Client Relationships The desired candidate can obtain the following skills: • Excellent written and verbal communication skills • Strong customer service skills • Thrive in a flexible environment • Entrepreneurial Mindset • Strong leadership and decision-making skills • Ability to develop, manage and drive growth • Goal Oriented Requirements: * Must be 18+ (This is a FEDERAL REQUIREMENT) * Must pass a criminal background check (No Felonies) * Must have access to reliable wifi * Must have access to Zoom Cloud Meetings * Any other material/equipment must be provided by agent as this is an independent contractor position, however tax write off advantages are available * Self Disciplined * Trustworthy Company provided: • - Paid training program • - State & Federal Licenses • - Part or Full time Flex options • - Commissions and Bonus Based Compensation Residual income, stock opportunities, & tax advantages available. 1099 Independent Sales Contractor 100% commission paid position.
    $27k-38k yearly est. 49d ago

Learn More About Service Representative Jobs

How much does a Service Representative earn in Desert Hot Springs, CA?

The average service representative in Desert Hot Springs, CA earns between $26,000 and $50,000 annually. This compares to the national average service representative range of $24,000 to $45,000.

Average Service Representative Salary In Desert Hot Springs, CA

$36,000

What are the biggest employers of Service Representatives in Desert Hot Springs, CA?

The biggest employers of Service Representatives in Desert Hot Springs, CA are:
  1. Agua Caliente Casino Palm Springs
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