Customer Service Associate
Service Representative Job In Bonney Lake, WA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1194
Station Address: 18321 HWY 410 E, Bonney Lake WA, 98391
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Bilingual Customer Representative / Interpreter (W-2)
Service Representative Job In Bellevue, WA
Bilingual Customer Representative / Interpreter (W-2 Employee)
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (PST)
Employment Type: Full-time, W-2
Languages Needed:
Farsi/Dari
Pashto
Russian/Ukrainian
Spanish
About the Role:
We are seeking dedicated and professional bilingual individuals to join our team as Customer Representatives / Interpreters. This is a dual-role position that combines real-time over-the-phone and video remote interpretation (OPI/VRI) services with an administrative responsibilities.
In addition to interpretation services, this role involves data entry, customer service, and document management. The ideal candidate is detail-oriented, communicative, and able to manage multiple tasks efficiently while maintaining a high level of accuracy and professionalism. Strong attention to detail is essential. Full benefits package is available, including medical insurance.
Key Responsibilities:
Interpretation & Customer Support
Deliver real-time OPI/VRI interpretation services in your designated language(s)
Assist contractors with completing and updating profiles and documentation
Follow up with contractors to ensure records are current and compliant
Maintain clear and professional communication with contractors and internal teams
Handle sensitive information with confidentiality and accuracy
Requirements:
Strong bilingual proficiency in English and one of the following languages: Farsi/Dari, Pashto, Russian/Ukrainian, or Spanish
Excellent communication, organization, and customer service skills
Strong attention to detail and the ability to manage administrative documentation
Ability to work full-time, on-site (Monday-Friday, 8:00 AM-5:00 PM PST)
Prior interpretation experience preferred
DSHS or national interpreter certification (NBCMI, CCHI, ALTA) is a plus
(Support provided for those seeking DSHS recognition)
Education & Professional Background:
Bachelor's degree in Linguistics or Human Resources is preferred (or equivalent experience)
Minimum of 2 years of relevant experience in contract administration and interpreter services
Work Environment & Screening Requirements:
This is a full-time, on-site position based at our Bellevue, WA corporate office
Remote work is not permitted
Candidates must pass a full-panel drug and alcohol screening and a national criminal background check
Regular working hours are Monday-Friday, 8:00 AM to 5:00 PM PST
Compensation:
up to $25 per hour, depending on qualifications and relevant experience
Full benefits package is available, including medical insurance
Customer Service Representative
Service Representative Job In Redmond, WA
Are you customer-focused and energetic, and do you thrive in a fast-paced environment? Join a leading supplier of construction materials in North America as a Customer Service Representative. This role will be in their Redmond location, and you'll join a tight-knit customer service team that is passionate about what they do and their company. They are dedicated to creating sustainable value with industry-leading products and solutions to satisfy their customers' construction needs worldwide.
Compensation: $26-$28/hr
Availability: Monday to Friday, 7:30 AM to 4 PM. Initially, training will be conducted on-site. After training, the role will transition to a hybrid model with 2 days working remotely on Mondays and Fridays, and in-office from Tuesday to Thursday.
RESPONSIBILITIES
Handle high-volume customer inquiries via phone, providing tailored recommendations and solutions.
Accurately process orders using industry software (we will train you!) like Command Alkon and JWS dispatch systems.
Help process and deliver competitive quotes and address customer questions with professionalism and expertise.
Collaborate with sales, quality assurance, and other team members to ensure order accuracy and timeliness.
Provide top-notch customer service, resolving concerns and building strong client relationships.
Other duties as assigned
QUALIFICATIONS
Previous customer-service experience (customer service, call center, retail, restaurant, or administrative roles).
Construction background or interest is a plus, but we can train anyone!
Strong written and verbal communication skills.
Comfortable with high call volumes and confident on the phone.
Basic math skills and familiarity with ten-key by touch.
Proven ability to multi-task and maintain composure in a fast-paced environment
Proactive, positive, energetic, and a team player
CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy .
Customer Service Representative
Service Representative Job In Kent, WA
bidadoo auctions are the largest business and industrial online auction company on the world's largest marketplace. Our customers include leading Fortune 500 companies such as Herc Rentals, John Deere Remarketing, Boeing, Genie/Terex, Boeing, JCB, City of Seattle, John Deere Remarketing, etc.
Responsibilities include:
Customer / Seller Advocate in the Auction Service Center in support of Customer Success
Primary liaison go-to person between Field Sales Personnel and field operations personnel other bidadoo departments in support of all Customer Services and Seller Success
Responsible for managing contracts, agreements, and projects items in a proactive manner to represent your assigned area and customers
Manage onboarding of customers and setting-up projects and customers for success - this includes customer welcome, customer engagement and reporting, Pre-auction coordination and calls, project inventory management, problem resolution, etc.
Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
Assist with sales analysis/reports
Establish relationships with sellers and customer to maintain on-going good communications to exceed customer expectations
Assist with appraisal and valuation process: pictures, specifications, data entry, etc.
Ability to learn and have intricate knowledge of the company's service offerings, processes, people, and technologies
Provide proactive feedback to the team for continuous improvement of the company's seller service offerings, and competitive positioning
Assist with agreement compliance: Liens, Titles, Payoffs, Invoices, etc
Other duties as assigned in response to the sales team and to create repeat business.
Qualifications Include:
2+ years of experience in a B2B customer service role
1+ years of experience reviewing customer contracts
Intermediate experience with Microsoft Office Suite and GSuite
CRM experience- Salesforce preferred
Sales support experience
Collaborative, solution-based attitude
Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Work Location: In person
Customer Service Representative
Service Representative Job In Kent, WA
Required Skills & Experience
1+ years of experience as a Customer Service Representative within a call center environment
High school diploma or equivalent
Proficiency utilizing Microsoft Office programs such as Outlook and Word
Excellent communication skills and ability to resolve issues within a timely and professional manner
Nice to Have Skills & Experience
Logistics and/or supply chain industry experience Bilingual - Spanish speaking
Job Description
A leader within the logistics industry is hiring a Customer Service Representative to join their team. This resource will be responsible for providing excellent customer service to external automotive customers and internal business partners to ensure a positive end to end experience.
Responsibilities include
Provide verbal and written communication via phone support and email correspondence
Monitor various processes including delivery routes and any related changes
Customer Service Representative
Service Representative Job In Mukilteo, WA
Role: Customer Service Representative
Type: Contract
Duration: Long Term
Proficient with ticket sales and point-of-sale systems for transactions.
Provides visitor orientation, including locker assistance and directions to amenities and other services and local attractions.
Greets large groups, verifies IDs, and ensures smooth group visits.
Follows financial procedures for ticketing and sales transactions.
Answers incoming calls; operates telephone and intercom equipment proficiently.
Learns and shares exhibit and gallery content, facilitating interactive experiences with visitors and groups.
Best Regards,
Rupesh Kumar
Lead -Team Talent Acquisition
ALTEN Calsoft Labs
2890 Zanker Road, Suite 200, San Jose, CA 95134
D : ***************
E: ***********************
FOLLOW US @ Twitter | Linkedin | Facebook | ******************
911 Call Diversion Specialist
Service Representative Job In Seattle, WA
911 Call Diversion Specialist
Clinical Supervisor of 911 Diversion
Type: OVERNIGHT SHIFT: Thursday, Friday, and Saturday 12AM-8AM.,
Payrate: $31.04 + $2/hr. shift differential for after-hours
Union Representation: Represented by OPEIU Local 8
Training Schedule: Requires ability to train onsite in Seattle, moving remotely as determined during training. Candidates must demonstrate strong computer technology skills prior to hire and during training.
PROGRAM SUMMARY: Crisis Connections, in collaboration with Valley Communications Center, the Department of Health and King County Behavioral Health Recovery Division is developing an innovative team of behavioral health crisis responders and essential health & human services professionals with training in telephonic crisis intervention to support911 call centers.
This 911/988/211 Call Diversion project integrates emergency response services (911) with crisis intervention services (988) and health and human services (211). This aims to provide a more comprehensive and coordinated response to emergencies, mental health crises and essential needs support. This position will work closely with multiple teams, across multiple organizations.
We are seeking passionate individuals who are dedicated to learning, thrive in changing environments and want to make a positive impact in their community to join this important initiative. Our role is critical to ensure that individuals in crisis receive the support they need, while helping to reduce the strain on law enforcement and the criminal justice system.
POSITION SUMMARY:
The Diversion Specialist will play a key role in responding to individuals in acute crisis who contact 911. Diversion Specialists will provide crisis intervention and information & referrals to essential community resources with the goal of stabilizing the individual and reducing the likelihood of future crises.
This position has two key functions (1) providing immediate emotional support, de-escalation, and safety assessments and (2) assessing needs, performing intake screenings and providing appropriate information, referrals and advocacy as needed. Diversion Specialists are responsible for complete and accurate documentation of all calls and will receive extensive training. Those with an interest in the behavioral health system, contact center operations, data, human services and more may have opportunities to develop unique skillsets.
JOB DUTIES AND RESPONSIBILITIES:
Responds to diverted 911 calls (possibly in future online chat, and SMS texts) to provide emotional support, risk assessment, crisis intervention and health & human services supporting a consistent and non-judgmental manner.
Uses effective communication skills to assist in behavioral health and suicide risk assessment and de-escalation of 911 contacts.
Completes referral intakes for 911 contacts to appropriate crisis response and health & human services system partners for higher level of intervention as needed.
Exhibits patience and responds to difficult contacts with sensitivity.
Alerts Clinician immediately to content involving possible danger to identified client or to other people (including suicide, homicide, child/elderly abuse, and other violent threats or ideation).
Makes every effort to resolve contacts in the least restrictive environment and without law enforcement involvement whenever possible.
Completes accurate and detailed documentation for all contacts.
Adheres to strict confidentiality policy.
Completes other tasks/duties as assigned.
QUALIFICATIONS AND EXPERIENCE NEEDED:
Previous contact center experience required.
B.A. in social sciences or human services.
Excellent verbal, written, and communication skills.
Evidence of computer technical proficiency and ability to work effectively in a fast-paced virtual environment.
Skilled in in operating in web-based computer environments & navigating multiple platforms concurrently.
Understanding of database and resource navigation concurrently.
Knowledge of mental health services & essential health & human services landscape.
Excellent call-handling skills, including the ability to respond to callers with patience, objectivity, and non-judgmental attitude.
Demonstrated ability to problem solve.
Evidence of ability to work effectively with a multi-disciplinary team of clinical staff andhealth & human services professionals.
Proven track record demonstrating excellent attendance habits.
Experience working in a remote environment preferred.
Requirements
Thriving employees means a thriving mission:
We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.
Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction.
This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations.
We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities.
Excellent medical, dental, and vision coverage including a 100% employer paid option for certain plans and coverage tiers.
Annual wage increases
Generous Paid Time Off & 12 Paid Holidays
Discount on ORCA transit pass
Free Parking & Flexible Schedules
Growth opportunities
Self-care tools & weekly check ins with your supervisor
Voluntary Benefits
Short-term and long-term disability
Flexible Spending Accounts (FSA)
403B Retirement Plan
Offers of Employment:
All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check.
Requirements
Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length and timed. HR will provide a link to complete the test after screening qualified candidates.
This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as an accommodation. Additional accommodations for the assessment are provided upon request.
Technology Requirement:
Smart phone with ability to download the Microsoft Multi-factor Authentication (MFA) application.
For Remote / Hybrid positions
High speed internet (wired ethernet connection preferred). No Cellular or Hotspots.
A quiet and confidential designated working area.
Internet & Work Environment Requirements:
High Speed Internet access, including wired ethernet connection
A quiet and confidential designated working area
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.
EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:
Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.
Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.
Client Services Associate
Service Representative Job In Seattle, WA
A leading independent global investment management firm is seeking a Client Services Associate for a hybrid role in either New York or Seattle. 6 month contract with likely extension and/or potential to convert to full time.
The Client Service team partners with the portfolio management team, operations, trading and distribution to provide a best in class service experience for all of our clients. We are looking for our next Client Service Associate to support our growing business. Successful candidates will have experience working in a collaborative work environment for a financial services/RIA/Broker Dealer firm and have a passion for delivering outstanding client service.
You will be responsible for:
Responsible for new account set up, change requests, & processing cash raises across RIA & BD clients
Provide operational support and data entry in order to onboard client accounts and process ongoing activity
Work with client types including direct/retail investors, broker dealer platforms, institutions and advisors
Support client communication via team email to provide white-glove service for all channels
Review/respond on reconciliation items (delinked accounts, negative cash accounts, new accounts)
Contact custodians for service-related matters and custodian paperwork generation
Run client information in CRM (Salesforce)
Skillset required:
High attention to detail
Organizational/Prioritization skills
Communication Skills both written and verbal
Biomedical Service Specialist
Service Representative Job In Medina, WA
Job DescriptionBe Part of Our Innovative Team!
If you excel in mechanical repair and thrive in challenging scenarios, this could be the job for you! As a Biomedical Service Specialist, your role centers around hospitals, providing technical acumen in servicing surgical instruments. Manage tasks independently, supported by a network of experts ensuring utmost efficiency and group cohesion.
Crafted for candidates with tenacity in:
HVAC systems, Automotive work, Mechanical maintenance, Plumbing, Electrical, and Chilling/Refrigeration solutions.
Your Mission:
Execute impeccable service and maintenance for STERIS equipment and competitive brands.
Strategically organize your workday to satisfy Customer and business demands, performing equipment installations and rigorous system checks.
Work cross-functionally with Tech Support and Sales to optimize service delivery.
Enrich Customer relationships while spotting and leveraging sales opportunities.
Mobilize to support diverse locations within assigned regions in line with service contracts.
Ideal Candidate Profile:
GED/High School graduate with 4+ years of technical experience or equivalent expertise is sought.
A valid driving license alongside the ability to fulfill essential background and physical evaluations.
Proficient in engaging Customers, skilled in effective communication, and competent with basic computer skills.
Adaptability to flexible schedules, encompassing potential overnight work and variable hours.
Perks & Benefits:
Access to competitive compensation and comprehensive time-off policies.
Premium benefits covering health, dental, and vision care.
Provisioned with vital work tools including a vehicle, phone, and laptop.
Commitment to professional development and educational pursuits.
Awaken your career potential while making a pivotal impact in healthcare technology.
Customs Associate
Service Representative Job In Bellevue, WA
At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Help streamline our customers' customs processes The opportunity:
Flexport is experiencing massive growth with 2,000+ Flexporters across 16 global offices and warehouses. And we're just getting started.
With revenue growing at breakneck speed, Flexport is looking for a Customs Associate to join our Customs Team. This is a great position for hard-working, detail-oriented professionals looking to develop their career in the international trade industry. You'll be working alongside and learning from some of the smartest people in the logistics industry as we challenge the status quo and reduce the friction in global trade.
You will:
Make US Customs entries under US Customs law for high profile clients
Digitally prepare and file all documentation required for goods to clear US customs
Maintain up to date knowledge of all regulations and procedures of the US Customs, FDA, USDA and Partner Government Agencies (PGA)
Review and organize incoming documents to ensure compliance with US Customs and OGA reporting requirements
Provide necessary documents to other government agencies, including but not limited to FDA, EPA, and USDA
You should have:
Experience as a Customs Entry Writer
Familiarity with U.S. Customs product classification and rulings
Experience working with a customs brokerage or freight forwarder
Excellent communication, interpersonal, and organizational skills
Next-level logistical problem-solving skills
An obsession with client happiness. You succeed when they succeed.
Courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
A mastery of email communication. You keep the inbox at zero.
High level of computer literacy. No paper. All digital.
BA/BS degree a plus
A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.
#LI-Onsite
The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.
The US base salary range for this position (exclusive of bonus, equity and benefits):$78,000—$85,000 USDCommitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at ************************ for additional information.
Associate Developer (Java) - EXP.O Customs, IS Operational Experience
Service Representative Job In Seattle, WA
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
18,000 trained professionals
350+ locations worldwide across 60+ countries
Fortune 500
Globally unified systems
Job Description
The exp.o Customs application development team is responsible for developing a core business application designed to facilitate customs and government agency filings globally. The application is intended to provide the following functionality:
Enable delivery of a consistent level of service and data to our customers.
Drive operational efficiency that is aligned with our business processes.
Deliver comprehensive compliance with governmental agencies and customer requirements.
PRIMARY RESPONSIBILITIES
Applying your object-oriented design and analysis experience to identify and implement the right design patterns and frameworks needed to translate business requirements into scalable, efficient and reliable system design specifications.
Using your technical and interpersonal skills to proactively guide teammates on dependencies and technical approaches for a problem.
Owning the team's code quality through code reviews and championing the use of right practices.
Demonstrating a sense of ownership, strong communication skills, creativity, initiative, and attention to detail.
Communicating technical details to both technical and non-technical stakeholders.
Embracing and promoting our technologies including Continuous Integration/Continuous Delivery practices.
Striving to continually learn about enabling and emerging technologies that will add business value to our core system.
This position is on-site and will reside in the greater Seattle, WA. area at one of the following locations depending on availability. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.
Downtown Seattle
Federal Way
Lynnwood
Bellevue (Factoria)
Qualifications
MINIMUM QUALIFICATIONS
BS or BA in Computer Science or a related field; or comparable work experience.
Experience programming with Java.
Up to 2 years of professional software development experience.
Understanding of object-oriented analysis and design principles. Experience working with backend code (Java/Spring) to contribute to business logic and data interaction.
Familiarity with relational databases (e.g., PostgreSQL, SQL) and ORM concepts.
Experience contributing to the support of software systems.
Exposure to Agile software development methodologies.
DESIRED QUALIFICATIONS
Experience with event-driven architecture.
Experience with transportation and logistics or supply-chain solutions.
Experience with compliance or risk-management solutions.
Experience with Hibernate.
Experience with SOAP and REST Service Implementation.
Experience with Common Java IDE's like IntelliJ and Eclipse.
Experience with Git, branching, and merge requests/pull requests.
Experience with Kafka.
Experience with CI/CD pipelines, automation, and monitoring.
Experience with enterprise Linux operation systems.
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.
Additional Information
Expected base salary: $80,000 to $120,000
Expeditors offers competitive benefits to all full-time employees including:
Paid vacation
Holidays (10)
Flexible Days (2)
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Medical, Prescription Drug, Dental & Vision Coverage
Health Savings Account (HSA)
Life and Disability Insurance
Paid Parental Leave (additional eligibility criteria)
Dependent Care Flexible Spending Account (DC FSA)
Commuter Benefit
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement
Position is full time (40 hours per week) Monday through Friday
All your information will be kept confidential according to EEO guidelines.
Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)
Service Representative Job In Seattle, WA
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
This is a safety sensitive role and requires candidates to pass a preemployment drug test
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Starting Hourly Pay: $21.00 or +DOE
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Perks:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Customer Service Representative
Service Representative Job In Bothell, WA
The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. This is the first step to an amazing career in sales with our organization. The Customer Service position is responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall support of important branch administrative needs. The position also provides back up support for the sales team on customer needs and helps to grow sales with certain accounts.
A strong predictor of success for a Customer Service Rep is the ability to manage multiple daily tactical priorities at a quick pace. You are a focal point for great customer service for our branches as you collaborate with the inside team to build solid relationships with our people, customers, and suppliers. Your ability to fully engage with the entire branch team and deliver a high level of service to both internal and external customers will ensure the branch's customers are continually delighted with the Heilind experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.
Before you start the journey, it's important that you have the roadmap. Within the first 30 days, take the initiative to meet with your Branch Management team to understand the Company vision and key Company objectives for the branch. Collaborate & document the role you will play in the success toward meeting or exceeding these objectives.
Within the first 30 days, you will need to demonstrate your ability to prepare and maintain various spreadsheets needed within the branch, providing evidence of a good working knowledge of MS Excel.
Within the first 90 days, you will need to learn the Heilind CRM system and resources working knowledge of order entry and workflows and utilizing the resources available to manage the business and issues that arise. All assigned system training modules should be complete at this time.
Within the first 90 days, you will need to decipher our customers' backlog in conjunction with applicable product availability, communicating with both Sales and Customers to ensure 95%+ on time delivery for the branch.
Within the first 6 months, you will need to provide one process improvement idea related to your position.
Develop solid working relationships with all internal key support personnel. Maintain top levels of professionalism and diplomacy when dealing with our internal support teams.
EDUCATION/EXPERIENCE:
A Customer Service Representative for Heilind needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or equivalent combination of education and experience.
SKILLS AND REQUIREMENTS:
To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e., 'Green Card Holder'), Political Asylee, or Refugee.
Must be able to report to assigned office location during scheduled in-office workdays.
Excellent interpersonal and communication skills.
Advanced knowledge of Excel, Outlook, and Word.
Proficient knowledge of customer service, and standard office practices and procedures.
Excellent phone etiquette.
Strong organization and ability to multi-task.
PHYSICAL REQUIREMENTS:
While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job.
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
WORKING CONDITIONS:
Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)
Equal Opportunity Employer
We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.
If this is a US based role the following applies. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you much be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e. 'Green Card Holder'), Political Asylee, or Refugee.
DB Roberts offers a comprehensive benefits package to all full time, regular employees located in the United States which include:
Comprehensive medical, dental and vision
Vacation, sick time and holidays
Accident, life, disability and critical illness insurance
401k retirement program with match
Wellness programs
Tuition reimbursement
Referral bonuses
Pet insurance
Employee discount program
And the day off for your birthday!
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
Service Representative Job In Renton, WA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Additional information:
Salary: 45
Frequency: Per hour
Employment type: Full-time
Customer Care Rep
Service Representative Job In Black Diamond, WA
Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States.
Join a Company that Empowers you to Build your Future
The Customer Care Representative at Lennar is a critical link between homebuyers and trade partners to conduct final orientations, diagnose, schedule and complete warranty service work. The position requires maintaining positive homeowner relations, coordinating repair work, and ensuring satisfaction with the services provided.
A career with purpose.
A career built on making dreams come true.
A career built on building zero defect homes, cost management, and adherence to schedules.
Your Responsibilities on the Team
Schedule and oversee repairs, ensuring completion within specified timeframes.
Maintain service request logs and documentation of all work performed.
Evaluate performance of trade partners and materials, reporting back to management.
Participate in department meetings and emergency on-call rotation schedules.
Requirements
High school diploma or GED; Associate's degree or equivalent is preferred.
1-3 years of experience in residential customer service or construction field preferred.
Valid driver's license with a good driving record
Strong communication, organizational and time- management skills
Physical & Office/Site Presence Requirements:
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Some office work which may require the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 50 pounds or less. Finger dexterity is required to operate a computer keyboard and calculator. Able to drive a vehicle.
#LI-CC1
#IND-CCQA
This information is intended to be a general overview and may be modified by the company due to factors affecting the business.
General Overview of Compensation & Benefits:
We reasonably expect the base compensation offered for this position to range from an hourly rate of $19.64 - $35, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
This position may be eligible for bonuses.
This position may be eligible for commissions.
This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Customer Service Representative (Call Center)
Service Representative Job In Tacoma, WA
Base pay of $18 and hour plus commission Schedule: Monday - Friday & Every other Saturday Are you confident on the phone and passionate about helping people? Join our team as a Telemarketer! You'll connect with potential customers using a proven script, share the benefits of our products/services, and help drive results. ️
What We Offer:
Bi-weekly pay
Paid holidays & vacation
Health, dental & vision insurance (eligibility starts the 1st of the month after 60 days)
Team environment & performance incentives
What You'll Do:
Use prepared scripts to inform and persuade
Answer questions with confidence
Document calls & follow-ups
Help meet team goals and grow your skills
️ What We're Looking For:
• Great communication skills
• Customer-focused mindset
• High school diploma or equivalent
• Bilingual? That's a big plus!
• Telemarketing experience preferred but not required
Ready to start a new chapter in your career? Apply today and let's connect!
Customer Service Rep
Service Representative Job In Sumner, WA
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!
Pay $19-$20hr Plus GREAT BENEFITS!!
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems.
Essential Job Duties
Provide quality customer service.
Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
Handle phone calls and emails from customers pertaining to various customer issues and inquiries.
Ensure the company establishes and maintains constant communication with customers.
Knowledgeable on all aspects of product inventory which may include sales and product information, cancellations, credits, invoicing and/or customer service inquiries.
May require an understanding of eBay and eCommerce sites.
Provide customers a better solution when available, and assist our customers in finding the products they need.
Perform all tasks to specified standards and metrics on a consistent basis.
Assume other duties as assigned.
Supervisory Responsibilities
Not responsible for supervising employees.
Minimum Requirements
Education & Experience
High School Diploma/GED
Preferred Requirements
Associate's Degree
Sales or customer service experience, especially in a call center environment.
Bi-Lingual, English & Spanish or English & French.
Knowledge/Skills/Abilities
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Frequent use of Outlook, Word, Excel, graphics, etc.
Basic messages communicated orally. May write brief messages and keep simple records. May explain and offer guidance on routine procedures.
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
Decisions generally affect own job or assigned functional area.
Results are defined and existing practices are used as guidelines for how to complete work activities; works closely with supervisor/manager who provides broad guidance and overall direction.
Prioritize assigned and routine tasks. Handle appropriately.
No additional competencies required.
Essential Physical Demands/Work Environment
Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
Travel may be required periodically, including overnight stays (contingent on position requirements).
Must be able to lift up to 50 pounds.
Benefits:
Health/Dental/Vision Insurance
Paid Time Off
Paid Parental Leave
Fertility Coverage
401k with Generous Company Match
Company Paid Life Insurance and Long-Term Disability
Short-Term Disability
Employee Assistance Program
Tuition Reimbursement
Employee Discounts
PNC Daily Pay Option
Join us for an exciting career journey with positive, driven individuals.
Client Performance Specialist - KIRO TV (1671)
Service Representative Job In Seattle, WA
Job Title: Client Performance Specialist - KIRO TV
The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers.
This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed.
Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key.
Essential Duties and Responsibilities
Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs
Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details
Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps
Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders
Provide leadership and facilitation for continuously improving the quality of service and campaign results for our local markets and clients
Responsible for order entry, trafficking, monitoring, and reporting on digital owned & operated campaigns
Quality assurance on work performed by our corporate team
Leverage storytelling skills to build exceptional customer reports
Minimum Qualifications
2-4 years of experience working in a digital advertising operations role, working with sales and marketers
2-4 years of experience in campaign and performance management
Knowledge of digital marketing including SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development
Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI is a plus
Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables
Knowledge of attribution and omni-channel efforts is essential, understanding how all marketing channels work together to drive results
Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities
Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations
Excellent written and verbal communication skills are necessary for effectively managing performance
Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them
Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations
Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly
Detailed knowledge of both internal and outsourced digital platforms, understanding how technology stacks come together to serve our campaigns
Preferred Qualifications
BA/BS from a 4-year university or equivalent preferred
Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. Google Analytics and Google Ads certifications are preferred
The salary range for this position is $45,000 per year to $53,040 per year. Final compensation for the role will be determined by a variety of factors such as skills, certifications, and relevant work experience.
Benefits for this role include:
Comprehensive medical, dental, and vision insurance available to the employee and employee's family (i.e. child, spouse, domestic partner).
Flexible Spending Accounts (healthcare and dependent care) and Health Savings Accounts
Short-term and long-term disability and life insurance (supplemental and accidental, death, and dismemberment)
Participation in CMG's 401(k) plan with generous company match and both pre-tax and Roth options
Paid flexible vacation and up to four weeks (160 hours) of paid wellness time, inclusive of paid sick and safe time under applicable law.
Up to eight (8) paid holidays throughout calendar year 2025
Up to two (2) weeks of paid parental leave
Employee assistance program
All other benefits required by applicable law.
About Cox Media Group
CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 49 top-performing radio stations delivering multiple genres of content in 10 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit *********************
Req #: 1671 #LI-Onsite
Client Engagement Specialist - Night Shift, STAR Center
Service Representative Job In Seattle, WA
Full-time Description
Shift: Night (8pm - 5am)
Shift Differential: $1.00 per hour
Days Off: Tuesday, Wednesday
Benefits: Dental, Life, Long-term Disability, Medical (no premiums/payroll deductions for employee coverage)
Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan
Union Representation: This position is a part of a union and is represented by SEIU Healthcare 1199NW.
About DESC:
DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.
JOB DEFINITION:
We are looking for a Client Engagement Specialist (CES) who will work within the larger Client Engagement Team spanning three locations: Hobson Clinic, the DESC Pioneer Square clinics, and the STAR Center.
Hobson Clinic is an integrated behavioral and physical health outpatient clinic jointly operated by DESC and Harborview Medical Center (HMC). The Clinic provides holistic health care services to thousands of community members annually with a focus on improving health care access for people who have experienced barriers to conventional health services. The Clinic specializes in serving people living on lower incomes, people living homeless, and people living with complex physical and mental health conditions and substance use disorders.
The Pioneer Square clinics are two clinics operated by DESC that support a variety of clinical staff and programs ranging from outpatient behavioral health, substance disorder treatment, supportive employment, medical, and drop-in services. The clinical programs located in Pioneer Square serve a myriad of clients daily to address complex needs related to their mental and physical health.
The STAR (Stability Through Access and Resources) Center is a time-limited, 24/7, behavioral health-focused non-congregate shelter program. Services at the Center are tailored for unsheltered adults facing significant untreated and undertreated challenges related to mental health and substance use disorders. The center is located at 619 3rd Avenue and Cherry Street in downtown Seattle.
The CES team will be the point people to monitor and provide 24/7 safety and security at the STAR Center by managing the milieu outside and inside of the Shelter. The CES team will also be tasked with providing trauma-informed support to clients at the STAR Center and Pioneer Square by employing various de-escalation skills while in coordination and consultation with the wider STAR Center staff, clinical, and medical teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To be present in all main operating areas of Hobson Place, 216 James, and STAR Center for client engagement and de-escalation purposes. Be a welcoming presence and direct clients to the services they are seeking, at times escorting to designated area and walking regular rounds in both low and high-risk areas of the clinic, Hobson Place, 216 James, STAR Center and 600 block of 3rd Ave, including the area immediately outside of the clinic.
Monitor the general milieu outside the Hobson Clinic, 216 James Clinic, STAR center and the 500 and 600 blocks of 3rd Ave.
Work to maintain a comfortable atmosphere for people along 3rd Ave, even in the presence of potentially unusual or posturing client behaviors.
Proactively engage clients and community members in the public spaces on and around 3rd Ave. in front of Hobson Clinic, 216 James St, and the STAR Center.
Coordinate real-time intervention for crises both in and around DESC spaces.
Enforce the DESC Good Neighbor policy and Project/Program rules with DESC Clients.
Initiate and maintain appropriate social interactions with clients and prospective clients.
Integrate experience with behavioral health and substance use conditions into work with clients and prospective clients.
Commitment to the Harm Reduction and Trauma Informed Care models and working to incorporate those principles through an equity and social justice lens.
Become a DESC trainer for de-escalation and dis-engagement for new employees and yearly refresher; this responsibility will be shared with another trainer within the agency.
Assist in training clinic staff on de-escalation skills and leading crisis response drills.
Receive training in hands on techniques (escorts and holds) and work in collaboration with partnering agency security to ensure the safety of clients is made a priority.
Commitment to diversity, equity, and inclusion, applying to all areas of work responsibility.
Intervene when necessary to support clients, maintain order, and communicate/enforce clinic rules and policies.
Intervene in client crises and emergencies (medical, behavioral health, interpersonal), participate in verbal de-escalation and hands-on escorts and holds in emergent situations, and initiate action as required, including contact with emergency response systems, and facilitating a higher level of care.
Write a shift summary log detailing significant events involving clients and clinic operations, read log daily, participate in shift brief, complete activity logs and other shift-related documentation, and coordinate with relevant staff to ensure all required documentation is completed.
In collaboration with an interdisciplinary team, promote a safe and secure clinic environment by responding to emergent safety issues using a collaborative active response approach.
Participate in clinical reviews and case conferences to develop personal success plans for clients as needed. Assist clinical staff in engaging clients through creative, resourceful strategies that build trust and confidence.
Participate in bar review committee and, psych consults as needed.
Lead critical incident debriefs and work in coordination with clinical Director and Managers to provide support to staff related to safety issues upon request.
Help ensure cleanliness of sidewalks.
Participate in staff meetings, team huddles, and training, with both DESC and HMC staff.
Wear agency-provided clothing that makes you easily identifiable in the community as a DESC employee.
Other responsibilities as assigned.
Requirements
MINIMUM QUALIFICATIONS:
Experience working with behavioral health conditions and intervening with de-escalation and hands-on approaches using Crisis Prevention & Intervention (CPI) or the equivalent and must be familiar with behavioral health treatment services.
Willingness to become certified in enhanced behavioral de-escalation training, which trains to use hands on techniques.
Willingness to use training in de-escalation and disengagement to intervene with clients that are posturing or assaultive.
Experience in human services (paid or volunteer), preferably working with adults living homeless and/or living with a mental illness and/or substance use disorder.
Experience working and building rapport with people in a psychiatric crisis.
Proficient in de-escalation skills, crisis intervention, and stabilization strategies and possess the ability to use these skills in high-risk, high traffic areas.
Have a strong understanding of recovery and resilience, the value of client partnerships, and client choice. Interest or experience in working with clients that traditional health care programs have turned away.
Ability to communicate and work effectively with clients and staff from various backgrounds and utilize good customer service skills.
Ability to work effectively with clients potentially displaying unusual and bizarre behaviors.
Subscribe to the philosophy of working in an integrated team approach which fosters cooperation and continuity across programs and of consideration and respect for clients.
Have experience working in collaboration with law enforcement, and neighborhood stakeholders that do not always agree with the harm reduction, trauma informed, or person-centered work philosophy.
Able to prioritize multiple job responsibilities, work independently, and exercise good professional judgment.
Able to maintain client confidentiality.
Ability to pass criminal background check.
Ability to drive an agency or personal vehicle to conduct agency related business. A current Washington State driver's license and insurable driving record are required.
PREFERRED QUALIFICATIONS:
Has work experience as an Emergency Medical Technician or Psych Technician in the field.
Bilingual in English and Spanish.
Bi-cultural background/experience.
Skill in operating office equipment, including computers, communication platforms, software (e.g., Microsoft Word, Excel), and telephones.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Relevant Bachelor's degree in social work, psychology, or related behavioral science, OR
A combination of 1 year* of relevant paid work experience and demonstration of the ability to perform required job duties
*Internal applicants in direct, client facing positions can substitute 6 months of experience in lieu of 1 year
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to sit, communicate with other employees, required to lift and carry items weighing up to 40 pounds and to operate computer hardware systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORKING CONDITIONS:
Works both indoors in a climate-controlled office environment with frequent interpersonal interactions and primarily outdoors in variable weather with frequent interpersonal interactions. May escort clients or have professional meetings in environments which are not climate controlled. Also works outside of the office in homeless camps and in a vehicle.
EQUAL OPPORTUNITY EMPLOYER
DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.
Salary Description $36.75 - $40.58 per hour
Retail Customer Services Representative
Service Representative Job In Seattle, WA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1113
Station Address: 5940 East Marginal Way, Seattle WA, 98134
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$21.00 - $22.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.