Service Representative Jobs in Omaha, NE

Would you enjoy creating a welcoming environment for patients and guests when they come through the door or call over the phone? Check out this opportunity with us at Kubat HealthCare! Schedule is Monday through Friday at our Old Mill location in Omaha. What you will be doing: Greeting respiratory patients, customers and visitors in a friendly and professional manner in person and over the phone Processing customer payment and credit transactions Assist in resolving patient and customer concerns and issues Maintain the neat and clean appearance of the respiratory showroom and work area What will a qualified candidate need? One or more years of office experience Excellent customer service skills Organized and great time management skills Ability to understand insurance coverage guidelines for respiratory durable medical equipment Working knowledge of MS Office: Outlook, Word, Excel

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Business Service Specialist to join our Structured Settlements team in Omaha NE. This role is hybrid. We believe in empowering our employees to get work done both in and out of the office. As a Business Service Specialist, you'll play a key role in Pacific Life's growth and long-term success by analyzing structured settlement cases and helping consultants achieve good order for contract issuance. You will fill an existing role that sits on a team of 19 people in the Consumer Markets Division. How you will move us forward: * Meet department productivity and quality standards. * Progress steadily through training on core functions, and be able to demonstrate a strong technical understanding, including purpose behind processes and how they provide value to clients. * Rotate assignments in support of workflow needs, including accepting temporary assignments within Operations in support of other departments or contingency planning, as directed by Supervisor. * Communicate effectively with consultants that reflects industry-leading service expectations, both via verbal and written communication. * Makes decisions that positively impact the customer experience and team-environment to ensure successful completion of service goals. * Analyze complex case documentation, interpret and take appropriate action utilizing established procedures. The experience you bring: * 2-3 years of experience in a customer service-focused role, preferably financial services. * Effective critical thinking and problem-solving skills * Strong verbal and written communication skills * Commitment to driving an industry-leading customer service experience * Comfort navigating across multiple technology platforms * Ability to work effectively within a fast-paced team environment What will make you stand out: * A positive attitude, growth mindset and commitment to self-development, and an aptitude for agile learning * Ability to read and interpret customer requests that may appear in inconsistent or varying manners You can be who you are. People come first here. We're committed to a diverse, equitable and inclusive workforce. Learn more about how we create a welcoming work environment through Diversity, Equity, and Inclusion at ******************** What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife. Benefits start Day 1. Your wellbeing is important. We're committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. * Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents * Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off * Paid Parental Leave as well as an Adoption Assistance Program * Competitive 401k savings plan with company match and an additional contribution regardless of participation. #LI-RB1 #LI-Hybrid Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $23.28 - $28.46 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. * Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents * Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off * Paid Parental Leave as well as an Adoption Assistance Program * Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

+ Provide interpretation/translation to various meetings/projects to support Otsuka's global initiatives involving Otsuka staff, partner companies, outside consultants, and vendors. + Provide Japanese cultural training to Otsuka US and affiliates. Also offer expertise in Japanese culture and language to various organizational initiatives. + Liaise with language service vendors to arrange external linguists and oversee successful assignment completion. + Contribute to department operations by monitoring service metrics and generating monthly reports. + Manage user administration of subscribed systems and tools and monitor usage. + Support various department projects and initiatives, including the implementation of the most up-to-date language technologies and solutions, and process improvement. **Qualifications** Required + Minimum bachelor's degree + 2+ years of experience in the interpretation/translation industry + Strong capability in different modes of interpretation and translation including simultaneous interpretation, consecutive interpretation, whispering, and sight translation + Fluency in Japanese and English with comprehensive understanding of Japanese and American cultures and their differences + Excellent oral, written, and interpersonal communication skills + Have initiative and proactively strive for superior customer services and outcomes + Ability to build and maintain effective relationships and partnerships with internal customers and global key stakeholders + Ability to handle sensitive or confidential information + Ability to identify and solve problems effectively with creative or innovative solutions + Ability to work independently and collaboratively while adhering to well-defined and well-established departmental procedures and processes + Ability to manage multiple tasks simultaneously in a fast paced and fast changing environment + Up to 5% domestic travel may be required based upon business needs Preferred + Master's degree in interpretation + Experience in pharmaceutical, biotech, or medical industry + Experience with a global work environment **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $86,661.00 - Maximum $119,130.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws. **Company benefits** : Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request ([email protected]) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

LogFret seeks an experienced General Clerk to join us. The Clerk must have extensive knowledge on the job. You maintain the office activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. The Clerk is required to create, maintain, and organize branch activity records. Assist in a high-volume call center. Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Job Responsibilities: Maintain cleanliness of the office. Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures. Resolves administrative problems by coordinating the preparation of reports, analyzing data, and identifying solutions. Maintain accurate files of inbound/outbound paperwork. Order Office and sales supplies. Inputs waste information from drivers into the Logfret computer program. Completes operational requirements by scheduling and assigning administrative projects; expediting work results. Adhere to all corporate policies and standards including, but not limited to: environmental and regulatory, human resources, facility, equipment, operations and maintenance. Contributes to team effort by accomplishing related results as needed. Performs other related duties as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meets deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have two years of proven administrative work experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industry's best digital freight solution, taking businesses to the next level.

At Hands of Heartland, we believe that people with developmental disabilities are people first. We will always place the person before the program - striving daily to embody the message our name states. Hands of Heartland is expanding our in-home services and are looking for people who love to make a difference in people's lives. We are looking for compassionate, caring, and dependable individuals to join our team and provide support to the individuals we support as a Direct Support Professional (DSP)/Caregiver. What You'll Do: Work directly with individuals with developmental disabilities in a variety of settings to ensure they work towards their goals to have a meaningful life. As a DSP you will assist individuals with day to day living activities and developing skills in a home environment and in community settings. You must display a strong sense of professionalism since you will be going into other people's homes. Hours: We support individuals in their own homes on their own schedule. Shifts will vary 7 days a week, so we have a variety of shifts available. Must be willing to work a flexible schedule. We offer part-time and full-time shifts days, evenings, and weekends. Skillset Needed for the Job: Ability to work independently in a fast paced, team-oriented environment. Flexible and willing to adapt to change. Know the value of communication. Desire to support people and encourage them to reach goals. Understand the importance of documentation. Personality Traits: Empathy. Patience. Understanding. Compassion. Adaptable. Respectful. Dependable. Sound Judgement. Requirements: Must be 18 years old. Must have a valid driver's license. Experience not required - we will train you! Must have reliable transportation. Pay: $17 - $19 an hour. Mileage reimbursement and incentives are also available. If this sounds like you, we would love to talk to you about working at Hands of Heartland. Apply today to start a rewarding career where you can make a positive impact on your community.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This role will be responsible for driving design, technology and management for strategic initiatives that impact the Consumer Investments organization and/or cross-line of business. This role will own the development, coordination and implementation of projects, including project plans, design deliverables, governance requirements and communications. The ideal candidate will demonstrate strong project management skills, resourcefulness, and the ability to manage multiple workstreams simultaneously. Role requires strong communications skills and partnership with business partners, subject matter experts and stakeholders to meet deadlines and deliver high quality project results. Activities will include: Lead project management routines with work team including line of business, support and technology partners to ensure effective and timely execution Develop initiative materials, including leadership presentations, process and procedure documents, detailed timelines and implementation plans, readiness materials and technology requirements Execute data analysis to derive relevant findings and utilize to develop and support solutions and process improvements Coordinate stakeholder, leadership and governance reviews Drive initiative implementation and communications working with partners and front line leaders Develop and manage project plans, agenda planning and program timelines to ensure deadlines are met and projects remain on track Required Qualifications: Strong written and verbal communication skills, including ability to influence and drive consensus Self starter who can work independently, prioritize deliverables and manage time effectively Ability to execute comprehensive and robust data analysis Experience in Consumer Investments lines of business Ability to develop and maintain strong relationships across the organization Exceptional organization skills, attention to detail and ability to coordinate and manage projects with multiple partners and stakeholders Highly proficient with Microsoft PowerPoint, Excel and Office applications Comfortable working in a fast-paced, collaborative environment Desired Qualifications: Project management experience, including developing solutions and implementing change Familiar with Enterprise Change Management procedures and tools Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - RI - Lincoln - 670 George Washington Hwy (RI1541) Pay and benefits information Pay range$72,100.00 - $114,400.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Assurity is looking for enthusiastic, driven and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community and planet, and we work every day to make the world a better place. Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: ************************ ESSENTIAL FUNCTIONS50% Provides a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our customers, which includes: Being available and engaged during assigned work hours to ensure the highest level of customer satisfaction; Meeting and exceeding established qualitative standards; Identifying customers' needs, clarifying information, researching every issue and provide solutions, status and/or alternatives; Working with difficult customers to resolve issues; and Maintaining a high level of engagement, positive attitude, and professional appearance always. 40% Manages large volumes of telephone, e-mail and fax inquiries and requests from customers, which includes: Meeting and exceeding established individual and department quantitative standards; Providing comprehensive records on all interactions as information is received; Taking advantage of upselling opportunities whenever they arise; and Understanding policy coverages and having a strong knowledge of company products, processes, and procedures.

Customer Care Specialist - Employee Cloud Start Date: 6/16/2025 - Training is 5 weeks on-site in the Omaha, NE office. There is no PTO allowed during training. Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week, post training. Hourly Rate: $19.50 per hour Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready * to make a change? As a Customer Care Specialist, you will provide a world-class experience to our Toast Customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as a Toast expert to help Toast's customers thrive. You are hungry to learn, deliver a hospitality mindset, and are excited to showcase our rapidly expanding hardware and software suite. To thrive as a Customer Care Specialist at Toast, you are resilient, motivated to deliver high quality customer interactions, and excel in ambiguous environments. About this roll*: Leverage your Toast product knowledge and customer service skills to answer incoming calls, chats and/or casework from Toast Customers Deliver a top tier customer experience through creative problem-solving and consistent probing, to craft accurate & timely outcomes for Toast Customers Conduct Toast procedures to escalate and coordinate the customer response in accordance with Toast values Expand your knowledge of Toast's hardware and software weekly through professional development time, trainings, knowledgebase articles, and the experience gained from performing the roll Do you have the right ingredients*? 1+ years of experience in a role responsible for customer satisfaction and championing the customer experience Success operating independently and navigating competing priorities in a constantly changing environment Proven track record of success navigating and troubleshooting technical tools, for instance a Apple laptop and Android based software + Toast-native hardware Strong communication, organizational, and influencing skills Special Sauce* (Non-essential Skills/Nice to Haves) Fundamentals of Payroll Certification (FCP) via PayrollOrg Experience answering incoming phone calls and ticketing systems Experience working in the tech industry or for a SaaS company Open to schedules that may include weekends, holidays and nights Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************* *Bread puns encouraged but not required The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$19.50—$19.50 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected]. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Pay starts at $13.50/hr and up depending on experience! Francescas is looking for daytime, evening or weekend cashiers. Do you love fashion and helping others? Do you have a eye for current trends? We want you! What are we looking for? Cashiers Customer Service Who are you? Fun Talkative Friendly Dedicated Looking for a 1st job or just some "fun" money Wanting a great discount! APPLY NOW!

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Customer service / Onsite Support Location: Lincoln, NE Duration: 6+ Months Job Description: 1-2 years customer service/hospitality experience Strives to improve customer experience elements. Escalates complex problems to higher level of expertise within organization. Qualifications Customer service, customer care, call center experience Additional Information For more information, Please contact Anshul Kumar ************ ******************************

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. + Datavant's Customer Experience Representative - Retrieval, will interact with Record HUB customers by addressing inquiries, resolving issues or complaints as well as educating customers. **What You Will Do...** + **Monday-Friday 8:00am-6:00pm EST - Full-Time Temporary** + Maintaining a positive, empathetic, and professional attitude toward customers at all times. + Responding promptly to customer inquiries in a high call volume, fast-paced environment. + Interacts with customers via telephone, email, and online chat providing customer service to Record Hub customers by answering complex product related questions, resolving issues, and educating customers. + Investigate and solve product and service complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff. + Ensures that appropriate actions are taken to resolve customers problems and concerns. + Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. + Making outbound telephone and email contacts to customers to provide education and facilitate issue resolution. + Communicating and coordinating with colleagues as necessary. + Providing feedback on the efficiency of the customer service process + Performs other related duties as assigned **What Helps You Stand Out...** + Excellent communication skills including active listening. + Service-oriented to resolve customer complaints and issues while maintaining a professional and calm demeanor. + Critical thinking and strong problem-solving skills + Proficient computer skills with the ability to learn new software and tools. + Proficient in working with ticketing systems **_Education and Experience:_** + High school diploma, general education degree, or equivalent. + 3 or more years of Customer service experience required + Experience using Call Center Phone systems like Ring Central + 1 or more year of experience in a call center environment. + Data entry/Typing skills of 30 WPM Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $17.78-$22.74 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please contact us at *********************** . We will review your request for reasonable accommodation on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Customer Experience Representative The Customer Experience Representative will serve as the initial point of contact for our customer, managing inbound calls related to underwriting and billing issues, program inquiries, policy changes, and other corporate matters. This position requires someone who is enthusiastic about creating positive, solution-focused experiences for others, demonstrates a moderate level of technical proficiency, and maintains a confident and professional phone presence. The ideal candidate will build authentic rapport with agents and policyholders, delivering personalized support that reinforces the value of partnering with or being insured by AssuranceAmerica. This is a unique opportunity to join a growing company where your impact will be seen, and your career can flourish. High-performing team members in this role will have clear paths to advance within the Customer Experience department or explore new opportunities across other fast-growing areas of the business. Now hiring for multiple positions in McAllen, TX, Atlanta, GA, and Lincoln, NE-join our growing team and take the next step in your career today! About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: • Serve as a problem-solver on the front lines, responding to inbound customer calls with a focus on identifying root cause of issues, analyzing unique situations, and delivering accurate, personalized solutions that align with company standards and customer needs. • Apply sound judgement and critical thinking when assisting with underwriting activities, ensuring timely and appropriate handling of exceptions or nuanced policy scenarios. • Navigate and leverage the policy management system efficiently, using its tools to troubleshoot issues, improve processing accuracy, and identify trends or recurring challenges. • Collaborate across the team with a solutions-oriented mindset, contributing to team discussions and best practices that enhance customer outcomes and operational effectiveness. • Prioritize and organize daily tasks with attention to detail and time management, ensuring timely and thorough resolution of customer inquiries and back-end responsibilities. • Consistently meet or exceed departmental KPIs and performance metrics by balancing efficiency with high-quality customer engagement. • Demonstrate initiative and a growth mindset, actively seeking opportunities to broaden knowledge across departments and contribute to process improvements - positioning yourself for future advancement into roles in underwriting, sales, claims, or operations. · Requirements About YOU • You thrive in a fast-paced, technology-driven environment and can adapt quickly to changing demands. • You're confident making independent decisions by analyzing multiple data points and applying sound judgment. • You consistently demonstrate integrity, professionalism, and accountability in everything you do. • You collaborate well with others and contribute positively to a team-oriented culture. Required • Bachelor's degree OR 1-2 years of experience in a role requiring critical thinking, problem resolution, and direct interaction with clients or stakeholders. • Creative problem-solving abilities, with the capacity to collaborate across departments and consider diverse perspectives in decision-making. • Excellent PC skills. Preferred • Bilingual (English-Spanish). • Experience in inside sales, supply chain, or logistics roles involving client support and a solutions-focused approach. Physical Requirements • Prolonged periods sitting at a desk and working on a computer. • Must be able to lift 15 pounds at times. • Must be able to navigate various departments of the organization's physical premises. Benefits About US • We are direct, results-driven, and dedicated to the success of our business and each other. • We are a diverse group of thinkers and doers. • We offer many opportunities to grow in your professional skills and career. • We fight homelessness by directing 5% of our earnings from each policy we sell to organizations that help those in need. We call it our Generous Policy. WHAT WE OFFER · AssuranceAmerica provides these benefits to Associates: o Premium healthcare plans: All full-time Associates and part-time Associates working a regular schedule of 30 hours, or more, are eligible for day one benefits including Medical, Dental, Vision, Voluntary Life, Flexible Spending Accounts, and a Health Savings Account. o Employer Paid Benefits: We enroll all eligible Associates in Group Life and AD&D Insurance, Short- and Long-Term Disability Plans, Employee Assistance Program, Travel Assist, and the Benefit Resource Card which includes Teladoc™, Pet Insurance and Health Advocate. · Additional Benefits: o 401(k) Employer Match: We want to help you prepare for the future, now. All full-time and part-time Associates over age 21 are eligible to participate in the 401(k) Savings Plan. AssuranceAmerica will match 100% of the first 4% of an Associate's contributions. o Engagement Events. We make time for fun activities that strengthen Associate relationships in all our locations. o Annual Learning Credit: Want to learn something new? We'll reimburse you for approved educational assistance. · Time Off: o Paid Time Off (PTO), Parental Leave Pay, Volunteer Time Off (VTO), Bereavement Pay, Military Leave Pay, and Jury Duty Pay.

Responsible for a broad spectrum of duties beginning with the initial receipt of core data elements and completion of the pre-registration process including personal demographics, insurance coverages and patient contacts. Provides patient education regarding discussion of non-contract/out of network insurance and upfront payment options. PRINCIPAL JOB FUNCTIONS: 1. Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. Adheres to federal regulations regarding Advance Directives, COBRA, Medicare, Corporate Compliance, Joint Commission, OSHA and HIPAA; reports safety and customer concerns. 3. Maintains productivity and quality standards as defined through the organizational and departmental goals and objectives. 4. Confirms/enters complete and accurate demographic and insurance information in the electronic medical record (EMR) and provides arrival and pre-procedure instructions by telephone during pre-registration process. 5. Receives incoming calls for scheduling of outpatient Medical Center services for designated departments and completion of pre-registration process 6. Performs outbound calls to complete pre-registration process for all pre-scheduled admissions and appointments. 7. Serves as a liaison to hospital departments and physicians' offices for all missing outpatient orders and Appropriate Use Criteria (AUC) for radiology procedures. 8. Reviews and evaluates outpatient orders received from the physician and/or physician staff and enters into EMR. 9. Prepares and provides patients with an estimate, if one is warranted, for their expected services. Collects and/or counsels on expected payment due. 10. Responsible to meet production targets for daily phone calls and other production metrics as assigned. 11. Answers phone queue, returns messages and directs calls as appropriate. 12. Performs complete phone registration and verbal consents as needed. 13. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise. 14. Participates in meetings, committees and department projects as assigned. 15. Performs other related projects and duties as assigned. (Essential Job functions are marked with an asterisk "*". Refer to the Job Description Guide for the definition of essential and non-essential job functions.) Attach Addendum for positions with slightly different roles or work-specific differences as needed. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: 1. Knowledge of training and development principles and practices. 2. Knowledge of patient accounting operations, registration and standard intake techniques. 3. Knowledge of credit payment practices and procedures. 4. Knowledge of medical terminology. 5. Knowledge of ICD 10/CPT coding preferred. 6. Knowledge of federal regulations including COBRA, Advance Directives, Medicare, Medicaid, Joint Commission, OSHA and HIPAA as they relate to hospital intake and payment for services. 7. Knowledge of computer hardware equipment and software applications relevant to work functions. 8. Knowledge of customer service philosophies and practices. 9. Skill in the operation of a standard keyboard including 10-key pad. 10. Ability to prioritize work demands and work with minimal supervision. 11. Ability to communicate effectively both verbally and in writing. 12. Ability to maintain confidentiality relevant to sensitive information. 13. Ability to establish and maintain effective working relationships with all levels of personnel, medical staff, volunteer and ancillary departments including diverse patient populations. 14. Ability to maintain regular and punctual attendance. EDUCATION AND EXPERIENCE: High school diploma or equivalency required. Associates degree preferred. One (1) year of relevant work experience (i.e. hospital registration, billing or insurance) preferred. Must be 19 years of age to witness legal consents. OTHER CREDENTIALS / CERTIFICATIONS: None PHYSICAL REQUIREMENTS: (Physical Requirements are based on federal criteria and assigned by Human Resources upon review of the Principal Job Functions.) (DOT) - Characterized as medium work requiring exertion of 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or a greater than negligible up to 10 pounds of force constantly to move objects.

Great Plains Communications is looking for a highly motivated, detail-oriented Customer Response Representative to interact with customers both via telephone and face-to-face. This position is accountable for processing customer service and trouble requests, making service recommendations, cross-selling and up-selling services, and answering billing questions. We currently have one full-time customer service position available in our Blair, Nebraska office. Weekly work hours will be 10:00 a.m. to 7:00 p.m. Monday through Friday, with rotating Saturday shift 8a - noon. Duties include but are not limited to: × Communicates with customers on the telephone, electronically, or face-to-face, using excellent customer relations skills. × Obtains complete service order information from customer inputting directly into computer software system. × Audits twice daily for pending service orders to expedite their completion. × Verifies data is correct before closing service order, using strong proofing skills. × Investigates possible indebtedness as needed. × Inputs all customer inquiries, complaints, and comments into contact tracking. × Utilizes C&C codes with a minimum of 99% accuracy. × Explains monthly billing statement, including governmental fees and taxes. × Retrieves information from the billing system in a timely manner. × Retrieves archived customer data from Inter-Active XL in a timely manner. × Thoroughly explains pro-rated charges or credits. × Processes all customer payment types following all requirements. × Issues credit through A/R adjustment screen. × Manually calculates fractional charges or credits as needed. × Establishes payment arrangement as agreed upon by customer. × Communicates and supports assessed late fee. × Process unbillable toll within 24 hours of receipt × Assists customers with E-Bill sign up steps. × Determines if customer has current deposit on file. × Performs basic troubleshooting of all services. × Identifies and dispatches customer service issues. × Produces trouble tickets on computer with 99% accuracy. × Posts outage information through DASH. × Dispatches Digger's One Call locate tickets with 99% accuracy. × Initiates workflow to ensure appropriate departments are notified. × Promotes and sells products and services on customer contacts. × Meets monthly sales goal. × Up-sells/cross-sells with every customer interaction, using persuasive selling techniques. × Uses competitive analysis of products and services. × Performs cold calls. × Promotes marketing campaigns, using marketing materials effectively. × Displays solid knowledge of available products and services × Emphasizes customer benefit. × Overcomes customer objections. × Maintains strong knowledge of all products and services offered by GPC. (Telephone, Video, Broadband, GPCLD) × Other duties as assigned by management. Successful candidate must have strong computer and Windows-based applications knowledge, a minimum of 2-3 years of customer service and sales experience, written and verbal communication skills, 10-key calculator skills, and the ability to handle multiple tasks. Bilingual skills a plus. Competitive salary and benefits provided. EOE. Visit ********************* to apply. Embrace the possibilities with GPC Perks! * Health & Life Insurance * 401-(k) Retirement Plan * Tuition Reimbursement * Paid Time Off * Paid Holiday Time * Employee Referral Bonus * Flexible Work Environment * Health Wellness Program & Incentives * Scholarship opportunities If you are ready to take your career to the next level and make a difference in the lives of customers and your team, we want to hear from you! Join us at Great Plains Communications, where your expertise will help create superior customer experience and a positive work environment. Apply today and be part of a team that values excellence and growth! Competitive salary and benefits provided. To apply, visit ********************* or click apply High-performing network, high-performing people. Great Plains Communications is the leading fiber-driven technology provider in the Midwest, delivering fast, reliable solutions including high-speed internet and a full suite of residential and business services to nearly 200 communities across Nebraska, Colorado, Iowa and Southeast Indiana. Powered by our 19,000-mile MEF-certified, high-capacity network, we provide state-of-the-art connectivity to homes, businesses and carriers backed by custom-built strategies, expert engineering and local support. What sets us apart? An unwavering commitment to customer experience. From design to deployment, maintenance and beyond, our local experts craft tailored solutions and deliver personalized, ongoing support to keep communities seamlessly connected.

Virtual Customer Service Professional - . Hourly pay rate is $9.00 per hour depending on experience and the company that you are assigned to. Must work a minimum 25 hours per week and full time hours available. • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies.• No Cold Calling, No Telemarketing, inbound calls only. Qualifications Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Additional Information Technical Requirements: • Computer ( PC only ) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10

**Schedule:** Monday - Friday, 8am - 4:30pm - ideal candidate resides in Eastern Time Zone or Central Time Zone **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **Responsibilities:** + Conducts in-depth insurance verifications for complex cases, such as multiple insurance coverages or specialized procedures. + Researches and interprets insurance policies and benefits to determine coverage and eligibility for medical services. + Collaborates with insurance carriers and healthcare providers to address insurance-related inquiries and resolve issues. + Manages the pre-authorization process for high-level medical procedures and services, ensuring compliance with payer requirements. + Advocates for patients to obtain necessary authorizations and navigate insurance coverage challenges. + Evaluates authorization denials and appeals, providing documentation and support as needed. + Reviews and analyzes insurance claims for accuracy and completeness before submission. + Investigates and resolves complex insurance-related billing issues and claim rejections. + Provides guidance and training to junior insurance verification specialists on billing procedures and best practices. + Assists in conducting audits of insurance verification processes to ensure compliance with industry standards and regulations. + Identifies opportunities for process improvements and recommend solutions to enhance efficiency and accuracy. + Serves as a subject matter expert on insurance verification policies and procedures. + May perform any additional responsibilities or special projects as required. + May provide cross-functional support as business needs demand. + Duties and responsibilities may be subject to change based upon the needs of the department. **Qualifications:** + High school diploma or equivalent (GED preferred. + Minimum of 2 years of experience in healthcare insurance verification or related role preferred. + Advanced knowledge of medical insurance terminology, policies, and procedures. + Skilled in using EHR systems, insurance verification software, and Microsoft Office applications. + Ability to remain in a stationary position most of the time (stand or sit). + Ability to occasionally lift and/or move up to 15 pounds. **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.00 per hour - $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 07/11/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Lincoln Surgical Hospital is an innovative healthcare leader in providing exceptional surgical services for our patients. Our dedicated physicians and staff strive to achieve optimal surgical outcomes in a patient-focused atmosphere. We are looking for a Patient Financial Services Representative to join our team. Hours: 80 hours per pay period (2 weeks), Monday - Friday, 8:30 am - 5:00 pm. This position is responsible for verifying that patient insurance coverage information is accurate and coverage is in effect at the time of service, posting daily payments, insurance claim submissions and follow-up, past due accounts follow-up, and fielding telephone inquiries from patients and insurance companies Requirements * High school graduate or equivalent required. * Accounting, insurance or medical office experience preferred. * Must have strong time management, organizational, and communication skills. * Must be detail-oriented and have the ability to work well with others. Lincoln Surgical Hospital has a competitive benefits package to include: * Health insurance * Dental insurance * Vision insurance * Life insurance * Paid time off * Tuition Reimbursement * Flexible Spending Accounts * 401k with a company match * Uniform Reimbursement * Short and Long Term Disability * 24/7 Wellness Center

The Call Center Representative primarily services the members of the credit union through remote service over the phone and through electronic communications. They will also serve members in the branch as needed to assist the other branch personnel. They will consistently promote, advocate, and deliver credit union products and services to current and prospective members. This position will be responsible for determining the member's immediate and unperceived needs by actively promoting, advocating, and delivering all deposit products and services including but not limited to checking, savings, money markets, debit cards, IRAs, certificates, as well as convenience services, such as online banking, mobile banking, e-statements, and direct deposit. This position will also provide administrative support in the branches as needed, support to management and other department personnel through the successful completion of routine tasks, projects, and miscellaneous duties as assigned. High school diploma and experience in a financial services or similar call center environment. Organizational and time management skills. Excellent oral and verbal communication skills. Professional communication, grammar, and writing skills. Working knowledge and understanding of credit union products and services. Effectively utilize computer technology and a wide variety of software applications and accounting systems. Present a professional and friendly image of Four Points Federal Credit Union and provide service which consistently exceeds member expectations. Compensation details: 18.25-21.5 Hourly Wage PI9a775b86c5ea-26***********7

Assurity is looking for enthusiastic, driven and collaborative people to join our team. We're a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times - and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community and planet, and we work every day to make the world a better place. Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: ************************ ESSENTIAL FUNCTIONS50% Provides a high level of personalized service to achieve and exceed standards including building and maintaining sustainable relationships with our customers, which includes: Being available and engaged during assigned work hours to ensure the highest level of customer satisfaction; Meeting and exceeding established qualitative standards; Identifying customers' needs, clarifying information, researching every issue and provide solutions, status and/or alternatives; Working with difficult customers to resolve issues; and Maintaining a high level of engagement, positive attitude, and professional appearance always. 40% Manages large volumes of telephone, e-mail and fax inquiries and requests from customers, which includes: Meeting and exceeding established individual and department quantitative standards; Providing comprehensive records on all interactions as information is received; Taking advantage of upselling opportunities whenever they arise; and Understanding policy coverages and having a strong knowledge of company products, processes, and procedures. 10% Performs other responsibilities as assigned, which includes: Assisting as needed within the customer connections department; Assisting with process improvement planning and implementation; Assisting with and participating in team functions and events for the customer connections department; and Assisting in special projects and other related duties as requested and serving as a member of various committees and implementation teams. The list of essential functions is not exhaustive and may be substituted as necessary. EXPERIENCE AND SKILL REQUIREMENTS Four to six years of customer support experience. Strong verbal and written communication skills. Strong listening skills. Familiarity with ACD telephone systems and practices preferred. Customer focus and adaptability to different personality types. Ability to set and manipulate priorities and manage time effectively. Word processing and spreadsheet software proficiency required. Talent required in values, work intensity, achiever, positivity, resourcefulness, command, persuasion, relationship-extension, and exactness. EDUCATION AND CERTIFICATION REQUIREMENTS Associate degree in business or related field or equivalent. PHYSICAL AND WORK SCHEDULE REQUIREMENTS May require work in excess of 40 hours a week in order to complete functions of position. Ability to maintain acceptable attendance according to the company attendance policy and following daily work schedule for appropriate coverage. Ability to work at a computer up to eight hours a day. Sign-on bonus guaranteed and training bonus program in place.