Service Supervisor Jobs in Carney, MD

The Regional Customer Service Manager will be the driving force behind the success of the operations while also working closely with the Regional Sales Management team. This leader will oversee offices across multiple locations ensuring smooth operational support for the business while optimizing performance. Responsibilities: Lead the regional office teams reinforcing compliance with all company policies, procedures, and behavioral expectations. Collaborate with office managers and supervisors to implement best practices and standardize processes across locations. Act as an escalation point for suppliers, customers, sales agents, office and corporate partners, and employees in terms of issue resolution. Foster a collaborative and supportive regional culture where all team members feel valued, engaged, and motivated to excel. Provide ongoing coaching and mentorship, offering guidance, feedback, and support. Write and deliver performance reviews for office managers, supervisors, and team members, as well as make annual compensation recommendations for team members across the region. Encourage knowledge sharing and cross-functional collaboration across branch teams, fostering a culture of continuous improvement. Monitor and assess the performance of all sales offices within the region, analyze operational inefficiencies, develop, and implement data-driven solutions for continuous improvement. Partner with Sales leaders to align collective regional vision and goals, driving productivity, accountability, and effective communication between sales agents, branch teams and Corporate. Develop and implement strategic plans for the region, setting ambitious yet achievable performance targets, in partnership with divisional and sales leaders. Analyze regional reporting data and identify opportunities for growth and/or operational improvement. Allocate resources effectively and ensure optimal utilization across sales offices within the region, including backup coverage. Support implementation of all new corporate or divisional processes and initiatives. Requirements: Bachelor's degree in Business Administration, Supply Chain Management, or a related discipline + 5 years of experience required. 3+ years of experience managing a team required. Multi-site team management preferred. 3+ years of experience in a sales, service, wholesale, or supply chain related role preferred. Initial travel upfront to get to know your teams in branches located in MD, NC, VA and AR. Travel following is expected, at least once a quarter, but is expected during times of hiring new team members and/or when supporting business system rollouts/process changes. Strong proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools. ERP (Enterprise Resource Planning) system knowledge for core supply chain, manufacturing services, financial and other processes of an organization is required. Experience in developing employees and workforce planning.

This position will manage the fulfillment of custom consumables products and services within the Assay Services group. The incumbent will be responsible for customer coordination and communication regarding custom consumables products and testing services, including defining the scope of the projects and generating quotes for custom reagent and contract manufacturing as well as conjugation and other prototype services. The incumbent will be responsible for coordination between external customers and internal groups to ensure products are delivered on time, within budget, adhere to quality standards and meet customer expectations. DUTIES AND RESPONSIBILITIES: Manage production and delivery of custom and contract manufacturing products within the MSD Assay Services organization Coordinate with the strategic sales team and other MSD subject matter experts on new opportunities Evaluate technical aspects of projects, in coordination with internal technical, quality control, quality assurance and manufacturing teams Schedule and manage product definition meetings with customers Manage quoting for custom kit manufacturing and other services based on technical and customer requirements Write statements of work for custom consumables production projects Communicate customer product requirements to the internal technical and production team Define timelines, resource requirements and budgets for projects; research material sources and costs (antibodies and proteins) as required Monitor timelines and inventory for production of custom and contract manufacturing products developed through internal development teams Track and communicate planning for production timelines Oversee internal opportunity tracking databases Coordinate receipt of customer materials and shipping of consumables product to customers Proactively assess client expectations, address client needs for ongoing projects, and engage with clients for new opportunities in support of future projects Communicate services information, pricing, and order information to prospective customers Act as a liaison between development and other internal departments to address questions and concerns from potential and existing customers Work with legal, customer service, procurement and sales teams to execute on custom consumables orders Address customer inquiries and order status updates in a timely manner Evaluate consumables performance data and troubleshoot technical and manufacturing issues Ensure appropriate customer documentation is completed and oversee material and sample transfer between the customer and MSD Coordinate and escalate communication with all appropriate areas of the company to mitigate the impact of changes to project scope, budget, resources and risk Manage, coach, and develop staff while motivating them to meet and exceed established metrics and goals Ensure adherence to organizational procedures, policies and systems EXPERIENCE AND QUALIFICATIONS: Bachelor's degree in Life Science, Business, Engineering, or equivalent work experience Master's or PhD degree preferred At least 6 years of hands-on immunoassay development experience in an industrial setting is required A minimum of 2 years of supervisory experience Project management certification or completion of a recognized project management curriculum or equivalent work experience desired but not required At least 2 years' experience in a customer-facing services organization is desired, preferably in a clinical testing laboratory or contract research organization Experience in life sciences, GMP, government contracting or other regulated industry is desired KNOWLEDGE, SKILLS AND ABILITIES: A professional presence and strong interpersonal skills for interacting in a courteous, timely, and diplomatic manner with customers Organizational, project, and priority management skills for planning, executing and following up on issues, projects and daily responsibilities in order to meet established deadlines A customer focus which demonstrates proactive, responsive services with ability to provide detailed information on company services and products Solid leadership skills with demonstrated knowledge and understanding of staff management practices and the ability to establish accountabilities and expectations and manage performance to achieve results Ability to effectively deal with internal and external customers and staff. Ability to interact with a high level of patience, tact, and diplomacy, and can maintain composure under pressure.Can easily mediate and resolve conflicts. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions Excellent oral, written communication and interpersonal skills Ability to discuss product, pricing and order information with the customer Strong customer service skills including detail-oriented follow up with customers and other internal personnel Effectively communicate issues/problems and results that impact timelines, accuracy and status of customer order data Should be self-directed and proactive with excellent attention to detail and ability to define creative solutions for solving problems A thorough understanding of the principles of immunoassays, their development and their applicability in different research fields Excellent organizational, planning, and time management skills with the ability to manage multiple and often changing priorities with appropriate sense of urgency Ability to work both independently and as an effective team member Knowledge of and experience with MSD products is desired Knowledge of Salesforce CRM is desired Knowledge of Good Laboratory Practices (GLP) is desired Proficiency in MS Office Suite, including MS Project PHYSICAL DEMANDS: While performing the duties of this job, the individual is frequently required to sit for long periods WORK ENVIRONMENT: This position is performed in a traditional office environment COMPENSATION SUMMARY The annual base salary for this position ranges from $113,600. to $173,300. This salary range represents a general guideline as MSD considers other factors when presenting an offer of employment, such as scope and responsibilities of the position, external market factors, and the candidate's knowledge, skills, abilities, education and experience. Employees may qualify for a discretionary or non-discretionary bonus in addition to their base salary. These annual bonuses are intended to recognize individual performance and enable employees to benefit from the Company's overall success. BENEFITS SUMMARY At MSD, we offer a comprehensive benefits package to support our employees' well-being and financial security. In addition to competitive salaries, our benefits include medical, dental, and vision coverage, along with prescription benefits. We provide a 401(k) plan with company matching, flexible spending accounts, and company-paid short- and long-term disability insurance as well as group life and accidental death and dismemberment insurance. Our offerings also encompass paid vacation, paid sick leave, paid holidays, and paid parental leave, along with an employee assistance program. Additional voluntary perks include a fitness club membership contribution, pet insurance, identity theft protection, home and auto insurance discounts, and optional supplemental life insurance. EEO/AA STATEMENT MSD is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We welcome applications from all qualified candidates, making employment decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, protected veteran status, pregnancy, disability status, or any other protected characteristic. For our full EEO/AA and Pay Transparency statement, please visit here. Meso Scale Diagnostics uses E-Verify to validate the work eligibility of candidates.

Join Our Team: $7,500 Sign-On Bonus! Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, Advanced Radiology, a RadNet Affiliated Imaging Center is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of Advanced Radiology success is its people with the commitment to a better healthcare experience. When you join Advanced Radiology as a Lead PetCT Technologist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Schedule: Monday-Friday 7:30am-4:00pm You Will: Provide the Imaging Center Manager (ICM) with feedback regarding performance and quality of technologists. Manage and provide coaching, training, support, and motivation to team members. Monitor and document performance during performance periods and provides documentation to the ICM. Promote flexibility in staff utilization and delegate work appropriately across teams and departments. Adheres to all OSHA regulations, RadNet practices, and generally accepted safety protocols. Performs technologist duties to maintain technical skills and to alleviate staffing shortages. Provide input for hiring and performance evaluation of Nuclear Medicine Technologist employees Acts on behalf of the ICM when individual is unavailable. You Are: Genuinely passionate about patient care and leadership, exercise sound judgement and have the ability to remain professional in all situations Capable of showcasing adept and professional communication skills with leaders across all levels, as well as demonstrating strong interpersonal abilities and respect when interacting with patients, leaders, and colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy solving complex problems To Ensure Success In This Role, You Must Have: Must have current ARRT(R) ARRT(N) and/or NMTCB certification State License in Diagnostic Radiologic Technology Must have venipuncture certification/permit. BLS certification A familiarity with and ability to use equipment in including RIS, imaging equipment and PACS. A demonstrated the ability to maintain all required quality standards #CTMD We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family. Pay Range: USD $39.00 - USD $48.00 /per hour Shift: Mornings Shift Variations: Monday-Friday 7:30am-4:00pm Bonus/Incentives: $7,500.00

Join the Delval Team! Delval Equipment is hiring a Service Manager to lead and support our team in Sykesville, MD! As a Service Manager you will play a pivotal role in overseeing technical service operations and managing a team of technicians while ensuring high-quality customer service. You will be responsible for effectively communicating with the Service Coordinator and Service Administrator to coordinate daily service activities, including work order assignment, staff scheduling, and performance monitoring. In addition to technical problem-solving, customer relations, and maintaining operational efficiency, you will strategically plan department goals, track performance metrics, and implement improvement strategies. Our Service Managers bridge communication between service technicians, sales teams, and customers, ensuring smooth workflow and maintaining Delval's high service standards. Additionally, this individual will manage department budgets, assist with the procurement of necessary equipment and parts, as well as ensure compliance with industry regulations, making them critical to Delval's service excellence and customer satisfaction. Key Responsibilities include (but are not limited to): Manage, mentor, and develop service technicians. Assist the Service Coordinator & Service Administrator on work schedules and responsibilities. Conduct performance evaluations. Customer Service Orientation and training. Jointly support and resolve workforce concerns with the Human Resource Manager Work with Human Resources to recruit, hire, and retain qualified Technicians, Welders/Mechanics. Promoting a safety-first culture. Oversee all aspects of the service group of the assigned office. Coordinate with manufacturers on warranty, technical support, and startup of new equipment. Physical Demands Must be comfortable sitting, standing, kneeling, climbing (ladders and stairs), balancing, carrying, stooping, lifting, and being in confined spaces. Must have an active range of motion/strength from the spine to ankles. Employee must be able to drive in a car for up to six + hours per day, if needed. Employee must be able to stand on feet for up to 8 hours per day if needed. Qualifications: 5 years + of service/technical management experience. Commercial and Industrial Boiler technical knowledge. Direct experience with the types of products that Delval sells, services, and supports is preferred. Advanced diagnostic, repair, and problem-solving abilities. Able to be clear, efficient, and professional in communication with co-workers, and customers to ensure smooth operations. Able to fluently speak, read, write, and comprehend English Must have a clean driving record and the ability to pass necessary background checks to gain access to many facilities. Must be able to pass drug and alcohol testing randomly. Ability to work overtime and weekends if needed. Benefits Health Coverage including Medical, Dental, Vision, and Life Insurance Flexible Spending Account Telemedicine PTO and 10 Company Holidays 401(K) with matching Profit Sharing Plan Tuition Reimbursement Gym Membership Discount Referral program and more!! **Compensation range for this role is $100,000 - 135,000 based on experience.

Job Title: Service Manager Department: Service Reports To: VP of Product Support FLSA Status: Exempt The Service Manager is responsible for overseeing the daily operations of the service department to ensure the efficient, profitable, and high-quality repair and maintenance of customer and company-owned equipment. This role leads service personnel, manages work order flow, enforces safety and quality standards, and ensures customer satisfaction. Essential Job Functions: Operational Leadership Manage and oversee all service department functions including shop and field service operations. Schedule and prioritize work orders to meet customer needs and maximize shop and technician productivity. Monitor work-in-progress to ensure timely completion and accurate billing. Manage warranty and policy claim submissions with OEMs. Team Management Hire, train, mentor, and evaluate service technicians and support staff. Conduct regular performance reviews and coaching to improve productivity and quality. Foster a culture of teamwork, accountability, and continuous improvement. Customer Service Serve as the primary contact for major service customers, ensuring clear communication and resolution of service issues. Work closely with customers to provide accurate estimates, timelines, and updates. Address and resolve customer complaints in a professional and timely manner. Financial & Administrative Oversight Monitor department performance against financial and operational targets (labor efficiency, gross profit, WIP, recovery rate). Approve work orders, invoices, and purchase orders in accordance with company policy. Ensure proper documentation of service work, including time, parts, labor, and technician notes. Open and Cost workorders in accordance with MLEC. Safety & Compliance Enforce company safety standards and ensure compliance with OSHA and environmental regulations. Maintain a clean, safe, and organized work environment. Collaboration & Communication Coordinate with Parts, Sales, and Rental departments to ensure smooth interdepartmental operations. Participate in regular management meetings and contribute to strategic planning Education and Or Qualifications: 5+ years of experience in service management or supervisory role in heavy equipment, trucking, or a related field. Strong technical knowledge of construction equipment and hydraulic, electrical, and diesel systems. Proven leadership, customer service, and organizational skills. Proficient with service software, Microsoft Office, and OEM diagnostic systems. High school diploma or equivalent required; technical degree preferred. Physical Demands: This position requires sitting, stooping, kneeling, pushing, climbing, moving and reaching overhead and working overhead. Ability to lift up to 60 lbs. and work inside and outdoors in various climate and temperatures. Work Environment: This position is exposed to work near moving mechanical parts, electrical systems, hazardous materials, fumes, airborne particles and moderate noise levels. Appropriate PPE gear must be worn as required. Certificates, Licenses, Registrations: Must have valid Driver's License to operate company vehicles. Must complete MSHA, First Aid, and CPR certifications as required. Must complete in-service training as required including continuing education with verifiable credits from Manufacturer's technical schools or organizational training programs.

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are currently seeking a Phlebotomy Team Lead. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization. **Pay Range: $21.00 - $30.00 per hour All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Work Schedule: Monday - Friday 6:00AM - 7:00PM (work hours will vary) with occasional Saturday Job Duties/Responsibilities: Provide coverage and travel to various sites to perform phlebotomy job duties Assist in the supervision of a team of phlebotomists covering multiple Patient Service Centers & client sites Observe new employee performance and report observations to the supervisor Perform site inspections on a regular basis and accurately report all findings Provide continuous training to phlebotomy staff as directed Complete new hire and annual competency assessments when necessary Manage and monitor patient flow, wait times, inventory levels and information logs Address any customer service related issues in a prompt and respectful manner Review daily/weekly schedule with supervisor and making schedule adjustments as needed Promote team work, cohesiveness and effective communication among coworkers Perform all duties of a phlebotomist and site coordinator as needed Requirements: High school diploma or equivalent Previous experience as a phlebotomist; 2 years is preferred Prior experience in a leadership position is a plus Phlebotomy certification from an accredited agency is preferred In depth knowledge of phlebotomy duties, responsibilities and techniques Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortably working under minimal supervision Reliable transportation and clean driving record if applicable If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Bookmark this Posting Print Preview | Apply for this Job Details Information About Us Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here! Position Title Event Services Supervisor FLSA Non-Exempt FT/PT Full Time Hours Per Week 40 Work Schedule Varies Grade 11 Minimum Compensation $51,782 General Responsibilities GENERAL RESPONSIBILITIES Manages event logistics, supervises event services & relocation staff in the setting up and taking down of campus events which includes but not limited to banners, directional signage, furniture, tables and chairs, stages and equipment for interior and exterior college events. Being a point of contact for vendors and contractors such as food trucks, gaming vendors or contracted movers. Instructing the contractor on what jobs need to be completed and the time frame in which it needs to be completed. Manages inventory of furniture, equipment and materials used in event set-ups. Advise event planners in other departments on the processes required to have their event approved and things to consider such as capacity, ADA, fire code, signature authority etc. Has oversight responsibility for the moving of office furniture and equipment to and between offices and off-campus locations. Assists finance office with tracking inventory of furniture and equipment throughout the campus. Assesses and makes recommendations on furniture, equipment and materials needed for event set-ups and relocation requests. Supervises 4 full-time workers, 2-4 work-study students, and 1-2 temporary employees. Work Performed WORK PERFORMED * Responsible for fully supervising facility event services staff and managing inventory for interior and exterior college events. * Acts as the Facilities Services representative in the coordination of campus-wide student sponsored special events requiring Facilities Services equipment or assistance. Manages the overall set-up/take down for such campus events; addresses routine issues and problems.. Refers complex matters to appropriate personnel for handling; follows-up to ensure work is completed and finished properly. * Being point of contact for renovations projects for offices and classrooms requiring the relocation of assets etc. * Responsible for supervising and performing furniture and equipment moves throughout campus for both informal (classes, professional development presentations, seminars) Main point of contact in all furniture move request. * Develop PMs in the work order system for the monitoring of classroom inventory, make sure seating matches seating capacity. Periodically check classrooms for broken, worn or soiled inventory (tablet arm chairs, rolling chairs, desk, instructor stations) and replace with items that are safe and more presentable. Maintain integrity (furniture arrangement) of all campus lobbies and study areas e.g. sofas, chairs, tables, computer stations etc. * Initiate meetings for the planning of projects relevant to Asset Relocation Request and Campus Wide Events. * Supervises the storage, allocation, and set-up of special events equipment and accessories including: chairs, tables, linen, staging, flags, backdrops, lecterns, risers etc. * Assesses and determines necessary furniture needed for each individual event; oversees the moving of tables and chairs from the storage building to the various rooms around campus to set up for facility use events and then take down and return. * Maintains detailed inventory of furniture (tables and chairs), materials, and supplies used in the setup of events; responsible for making recommendations and determinations on what purchases need to be made. * Responsible for publishing surplus inventory to HCC staff. If inventory is not used, responsible for determining what surplus furniture and equipment will be repurposed or discarded.. * Attends required Facilities Services meetings and training for supervisors. Advises staff on important issues and topics discussed during meetings. Acts in the role of essential personnel for emergencies. * Perform other duties and responsibilities as assigned. Minimum Education Required High School or equivalent Minimum Number of Years Experience Required 2 Other Knowledge Required * A High School diploma or equivalent. * 2 years of related facility service/set-up experience. * Two years of related supervisory experience. * Thorough knowledge of the practices, tools and equipment used in facility set-up. * Some working knowledge of computers (Word Perfect, Internet) * OSHA Safety Regulations. * Physical strength and stamina to perform heavy physical tasks for long periods. * Knowledge of proper grounds keeping practices. * Excellent customer service skills. * Basic Computer Knowledge and possess proper email and phone etiquette OTHER REQUIREMENTS * Ability to work well under pressure. * Ability to communicate effectively, both verbally and in writing, with college personnel of all levels. * Ability to maintain strict confidentiality. * Regular attendance is a requirement of this job. * Valid Maryland driver's license. * Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity. Working Conditions * Daily lift of up to 75 pounds and occasional more * Requires performing regular job functions in an environment, which includes exposure to continuous physical elements or a number of disagreeable working conditions with frequent exposure to minor injuries or health hazards. Work in extremes of noise, temperature, humidity and inclement weather. * May be subject to being on call, carrying beeper, cell phone or two-way radio, working with hazardous materials, schedule changes based on the needs of the College and long hours to complete/perform scheduled or emergency functions/projects. * Many facets of job require physical strength and stamina to perform heavy tasks for long periods of time. Must adhere to all safety standards as established by the Facilities Services SOME OVERTIME IS REQUIRED. LEAVE APPROVAL MAY BE LIMITED DURING PEAK ACTIVITY. Supervisory Postion? Yes Division Facilities Department Facilities DEPT Posting Detail Information Posting Number B429P Number of Vacancies 1 Best Consideration Date 12/02/2024 Job Open Date 11/19/2024 Job Close Date Open Until Filled Yes Job Category Staff Benefits Summary Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP. Applicant Instructions * Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full). Quick Link for Internal Postings ********************************************** EEO Statement Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at ************. Reference Collection References Minimum Requests 3 Maximum Requests 3 Cut-off Date 12/02/2024 Special Instructions to Reference Provider Supplemental Questions Required fields are indicated with an asterisk (*). Documents Needed to Apply Required Documents * Resume * Cover Letter Optional Documents

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Service Supervisor in Baltimore, Maryland. The Service Supervisor is responsible for directing and supervising the activities of the Hydraulic Reconditioning Technicians and ensuring the customers' needs are met and duties are performed at the highest level. Daily tasks include handling incoming calls, producing quotations and estimates, opening and closing work orders, adjusting time on work orders, or assigning technicians to jobs. This job requires thorough knowledge of repair and reconditioning components and a working knowledge of Caterpillar requirements for machine maintenance. Seeking candidates with previous leadership and supervisory experience. Previous experience in service operations and comprehensive knowledge of heavy equipment repair procedures and applications preferred. College/technical degree, or comparable industry experience, preferred. Requirements for Service Supervisor position include: * Must have excellent oral and written communication skills. * Must have excellent customer relations skills. * Must be organized and able to prioritize and multi-task. * Must have the ability to manage and delegate work. * Must have strong mechanical knowledge. * Proficient in use of a computer; able to adapt to changing technology. * Promote a positive customer experience. * Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Welding, Machining, Powertrain, and Hydraulic Hammer departments Service Supervisor job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Starting Compensation Range: $76,000 - $90,000 a year Actual base salary may vary based upon, but not limited to, relevant experience, skills, candidate qualifications, education, geographic location, and other relevant business factors. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance e.g. discretionary incentive programs or non-discretionary incentive plans including overtime. Additional Competitive Benefits Package that includes: * Health, dental and vision insurance. * Paid time off. * 401(k), $0.75 to $1.25 match up to 6%. * Life and disability insurance. * In-house training instructors/programs. * Tuition reimbursement. * Employee referral bonus program. * Discounts: cellular phone service, computers, tooling, cars and trucks. Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace.

TEAM LEADER - RN Contributes to the provision of high quality, cost-effective patient care and collaboration with other health care team members, with emphasis on designated service lines. Serves as a resource to revenue capture coordinator and surgical services business manager. Oversees the organization and availability of resources necessary for procedures and utilization of appropriate supplies as it relates to specialties. Promotes team collaboration and works with surgeons through effective and consistent communication and coordination. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Coordinate patients, equipment and staffing through effective planning and communication with the Charge Nurse and CSP for efficient case flow meeting targeted unit metrics. Develop and motivate circulating and scrub personnel to ensure well-rounded skilled teams. Work and assume leadership responsibilities with Department Director, Manager and Clinical Educators regarding best clinical practice concepts for service in conjunction with standards. Assess educational needs of team and department to coordinate in-services with vendors and physicians to address deficiencies and promote professional growth. Work closely with Supply and Billing Coordinators to assure adequate supplies, instrumentation and equipment. Planning with physicians and vendors to accurately track and charge for new procedure inventory management and maintenance of satisfactory par levels. Support Clinical Directors along with Materials Management and Central Sterile Supply with Capital and Operational Budget requests and utilization. Collaborate with Team Coordinator to ensure an accurate Preference Card system, reflective of standardization, while incorporating actual case needs and accurate charges as an inventory management tool for supplies and instrumentation. Contribute to successful scheduling of surgical cases with the scheduling office utilizing the EPIC computer system. Delegation of tasks to promote departmental team work to achieve targeted metrics and participate in team member's performance evaluation. Education/Experience Requirements BSN required or completion within two years of hire date. Current licensure as a registered nurse by the Maryland Board of Nursing A minimum of two years of operating room experience required. Strong clinical, technical, interpersonal and organizational skills are necessary. Required License/Certifications American Heart Association Health Care Provider BLS CNOR certification preferred Working Conditions, Equipment, Physical Demands: There is reasonable expectation that employees in this position may be exposed to blood-borne pathogens. The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act. The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Customer Service Manager Full-time Hyattsville, MD Salary: $31.25-$33.65 Donaldson, a leader in multifamily property management, is dedicated to providing exceptional living experiences for our residents and rewarding careers for our employees. Donaldson manages a diverse portfolio of apartment communities, and takes pride in creating places that residents are proud to call home. We have an exciting opportunity for an experienced maintenance professional to join our team as a full-time Maintenance Service Manager of a 235-unit residential apartment community located in Hyattsville, MD (North Pointe). The Customer Service Manager will be responsible for overseeing all routine maintenance and repairs on various equipment and systems within the facility. This includes but is not limited to HVAC systems, boiler/ chiller experience, and plumbing, electrical, and mechanical systems. The Service Manager will also be responsible for leading a team of technicians, scheduling, maintaining accurate records of all maintenance and repairs performed, as well as ensuring that all work is completed in a timely and efficient manner. Requirements: A minimum of three (3) years related experience and/or training in apartment maintenance and prior supervisory experience Skilled in HVAC, plumbing, electrical, general carpentry, and appliance repair/ troubleshooting Experience with boilers/ chillers Strong supervisory and organizational skills Ability to multitask and maintain a professional appearance Must have general computer knowledge Yardi experience preferred Must have some tools as well as reliable transportation Responsibilities: Responsible for overseeing contractors, managing inventory control, and handling all aspects of day-to-day operations Manage workflow in order to respond to tenant requests for repairs and maintenance in a timely and professional manner Oversee and conduct regular inspections of apartments and common areas to identify and address maintenance issues Maintain accurate records of all maintenance and repair work performed Direct apartment turnovers, including cleaning, painting, and other tasks as needed Ensure that all work is performed in compliance with safety regulations and building codes Cover on-call emergencies if needed At Donaldson, we know the most important asset are our team members. We offer a competitive salary, excellent benefits package, 20% discount on housing, and more. Our mission is to provide Peace of Mind in every interaction by being faithful to our values and creating successful partnerships. Our values of INTEGRITY * EXCELLENCE * COMMITMENT * ADAPTABILITY * INNOVATION * OWNERSHIP * COMPASSION * UNITY guide everything we do. As a Donaldson team member, you will have the opportunity to participate in: Medical/Dental/Vision Insurance Short Term/Long Term Disability Life Insurance/AD&D Supplemental Insurance Pet Discount Plans 401(k) Retirement Paid Time Off Membership in Access Perks Community Service Programs Donaldson was recognized by GoodSeeker as a Top 20 Values-Driven Employer in the Greater Washington Region. We are dedicated to providing an exceptional customer experience through a total team commitment to our Vision, Mission, and Values. Share these values with us? Join our team! **************************************************** Donaldson is an Equal Opportunity Employer. #CB

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $79 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit ***************** SUMMARY Job Profile Summary Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. JOB DESCRIPTION * Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. 2. Oversees and completes the "make-ready" process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. * Develops standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. * Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. * Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. * Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. * Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. * Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. * Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. * Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. #LI-AG1 The hourly range for this position is $30.00 - $35.00. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. * Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. * Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs. Robust Benefits Offered*: * Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. * Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. * For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. * 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). * 401(k) with Company Match up to 6% of pay after 6 months of service. * Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). * Employee Assistance Program. * Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. * Charitable giving program and benefits. * Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority. Greystar will consider for employment qualified applicants with arrest and conviction records.

At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit *********************** or follow us on LinkedIn. **Position Summary:** Responsible for planning, implementing, and managing the activities of the Commercial Service workforce. **Duties and Responsibilities:** + Responsible for planning, implementing, and managing the activities of the Commercial Service workforce. + Ensures the Commercial Service group meets company gross profit objectives through field productivity, scheduling, maximizing billings, and controlling costs. + Provides adequate supervision and personnel deployment and utilization and materials purchasing and coordination to ensure maximum profit potential. + Supervises all indirect cost and expense below budget levels. + Accomplishes all commercial Service work within client and company agreed parameters. + Provides timely and adequate sales support to ensure service field technicians are fully productive. + Responsible for preparing proposals for potential clients. + Sets realistic schedule for self and subordinates to ensure maximum utilization of resources and timely completion of tasks. + Direct coordinate activities of work force to generate sales at or above company standards. + Determines staffing requirements, interview, hire, develop and manage new employees, or oversee those personnel processes. Manage all employee annual performance reviews and month end performance reviews in a timely manner. + Prepares budget, manage revenues and expenses, drive new customer acquisitions, ensure great customer service, and manage and prepare reports to document results. + Authorize all expenditures handled directly by the department in adherence to company policy. + May engineer, plan, schedule, service, program and or install simple to complex fire alarms systems and/or programming panels. + Other duties as assigned. **_Qualifications - External_** **Education/Certification:** + 4 year degree required. Master's Degree preferred. **Experience:** + 5 - 7 years of business experience in sales and / or operations, with a minimum of 3 years of related Field Leadership experience preferably within the service industry and/ or with security, and previous Business Growth P&L responsibility preferred. Strong understanding of fire, CCTV, security and card access systems, low-voltage systems, installation and testing. **Skills/Requirements:** + Knowledge and experience in organizational effectiveness and operations management. + Knowledge of financial and accounting principles and practices. + Experience with employee relations, talent management/engagement, team building, customer service, and interpersonal skills. + Superior leadership & supervisory skills, excellent time management, planning, and forward-thinking skills. + Must demonstrate ability to work with and influence peers and management. + Expert familiarity with applicable codes (i.e., NFPA 25 and NFPA 72). + Available for travel, which may include nights and weekends to accommodate customer's schedule. + Physical requirements may include but are not limited to climbing up or down ladders, occasional lifting up to 50lbs, stairs, scaffolding, ramps and the like; remaining in a stationary position, often standing or sitting for prolonged periods; moving about to accomplish tasks or moving from one worksite to another; moving in different positions to accomplish tasks in various environments including tight and confined spaces; and general office duties including use of a computer. + Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English The budgeted pay range is based on multiple factors, including but not limited to tenure, previous experience, qualifications, certifications, and geographic considerations. Everon offers eligible employees competitive benefits, including health and welfare benefits, a 401(k) plan with company match, short term and long term disability coverage, life insurance, wellbeing benefits, and paid time off among others. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Job Details Main Campus - Baltimore, MD Full Time Bachelor Degree $25.00 - $28.00 Variable Counselors and TherapistsDescription Shift: Monday- Friday 11PM-7AM Job Description: The primary goal of the Call Center Counselor Supervisor is to assist with oversight of call center operations during scheduled shifts. The Supervisor is responsible for ensuring that Call Center operations are flowing, counselors are adhering to policies, and calls are answered. The supervisor will provide regular updates to the Call Center Manager and maintains high customer service standards. Essential Duties: Measure KPI's: inbound calls, call waiting, call abandonment and other contract KPI's. Assist with taking calls if staff are unable to handle the workload. Intervenes appropriately with callers who present imminent danger to self or others, including assessing lethality and taking necessary steps to intervene. Coaching and mentoring staff to enhance customer service skills and resolve consumer issues effectively Monitoring phone queues to reduce missed, overflowed, and held calls. Assisting with staff schedules and ensuring adequate staffing levels. Provide updates to the Call Center Manager/Director Ensure that shift is properly stocked with the needed supply (paper, pens, markers, etc.) and consult with the call center manager to purchase items. Training, monitoring, and supervision of new staff Review documentation and call recording. Completes all shift-to-shift communication forms, for effective transfer of information between shifts Inform the Call Center Manager of immediate issues that arise in the Call Center. Comply with the 988 Crisis Standards in providing services to the community. Adhere to Lifeline Standards, Crisis Now Standards, and appropriate accrediting bodies best practices when providing services. Participate in regularly scheduled supervision and debriefing sessions as appropriate. Comply with the organization's Secondary Trauma Prevention policy. Adhere to annual training requirements Other duties as assigned by management. Qualifications Education: College degree in Human Services or related field Experience: One year of administrative (office setting) and behavioral health experience, required. One year of supervisor experience, required One year work engagement or experience with individuals living with dynamic and complex behavioral health needs, preferred One year community health or lived experience, preferred Additional: Valid and unrestricted driver's license, Required Proficiency with Microsoft Office Suite Products, Required Proficiency and familiarity with EHR/EMR systems, Preferred Credentials: Mental Health First Aid Certification, Preferred Physical Demands: Prolonged periods of sitting at a desk or computer workstation. Prolonged periods of standing, bending, and reaching. Reports To: Call Center Manager

Seize this full-time remote opportunity to lead a dynamic team of up to 18 specialists at JPMorgan Chase & Co. We provide all necessary technology, offer a competitive salary with a wide range of benefits, and foster professional growth. We also value diversity, integrity, and teamwork. As an Account Supervisor in the Operations Virtual Call Center, you will exhibit a profound understanding of client success management. Your role will involve promoting business results, providing solutions, and motivating your team, all while ensuring customer satisfaction. Job responsibilities: Oversee a work from home team navigating multiple technologies to support a Call Center environment Comfortably lead and manage in a metrics-promoted environment Demonstrate resiliency and extreme adaptability in a fast-paced environment Coach teams on how to approach problems logically and with good judgment to ensure the appropriate customer outcome Empower teams to take ownership of each customer interaction while treating customers with respect and responding with empathy Resolve customer escalations and document account activities thoroughly and concisely Lead by example through demonstrating personal excellence including punctuality, integrity, and accountability Approach and resolve problems logically and with good judgment to ensure the appropriate customer outcome is taken by the specialist Encourage teams to think critically and exercise independent judgement Make final decisions on behalf of our customers quickly and effectively when required - Enforce and abide by all applicable regulatory and department practices and procedures Required qualifications, capabilities, and skills: Home Location resides within approximately 15 miles radius of the JPMC Mondawmin Community Center, 2415 Liberty Heights Ave, Baltimore, MD, 21215 Safe and noise free work environment in your residence High School diploma/GED required Must be willing to work in an environment that requires 100% phone-based customer interaction Minimum of 2 years customer interaction or customer support experience, either by phone or face-to-face 3 plus years working in a call center position; certification and or training Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment Preferred qualifications, capabilities, and skills: 5 plus years of management experience; demonstrated ability to develop, manage, coach, and motivate teams preferred Work Schedule: Work schedules will vary. Candidates must be willing to work schedules during our operating hours (6:00am to 11:00pm), which include evenings, weekends, and holidays. This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.

Headquartered in the Washington, DC metropolitan region with locations in Baltimore, MD and New York. We are CPAs & Advisors and a full-service professional services firm providing clients with financial, tax and advisory solutions. For over 35 years, the firm has supported the financial and operational success of for-profit and tax-exempt organizations locally, nationally and around the world. We are recognized among Inside Public Accountings Top 200 Firms, Accounting Todays Best Accounting Firms to Work For and the Washington Business Journals Top 25 Accounting Firms. Accounting Today also honored the firm among their Firms to Watch and Top Firms in the Capital Region. Description We are seeking Senior Auditors to join our Audit practice. The Senior Auditor is responsible for the execution of the audit engagement, supervision of staff, and preparation of the audited financial statements (of primarily nonprofit organizations, employee benefit plans, and government contractors). They will coordinate and oversee the planning, fieldwork, review and reporting of audit outcomes. The Senior Auditor will interface with clients remotely to start, but must be flexible to manage engagements at clients premises in the future. Essential Duties & Responsibilities: Prepare audited financial statements by applying working knowledge of U.S. Generally Accepted Accounting Principles (GAAP, GAAS), standards of quality control documents and ASUs auditing standards Perform diversified auditing assignments including, nonprofit, employee benefit plan and some government contracting audits Lead and instruct audit staff during engagements. You will oversee, review and edit their work Plan the scope of work required for each engagement, selecting the transactions that need to be tested and prioritizing the order in which the test work is to be completed Schedule engagements and delegate assignments to staff Perform or direct test work during each engagement to include testing cash, accounts payable, accounts receivable and fixed assets Communicate with clients about the requirements of each audit, coordinate the submission of necessary materials and provide periodic status updates Communicate engagement status updates to firm partners and managers Prepare necessary reports at the end of each audit, which includes drafting the financial statement, audit report, required governance and management letters outlining the results of the audit Clearly articulate ideas both orally and in writing and write concise, detailed documented findings Completes small to medium sized audit engagements, which may include 30 to 50 nonprofit and 5 to10 Employee Benefit Plan audits per year Coordinates staff and budgets time to meet engagement deliverable deadlines Travel 10% internationally and 20% domestically to perform audits at client sites Conduct organic business development with the client in order to increase revenue Other duties as assigned Requirements 2+ years of experience in public accounting required Bachelors degree in Accounting Should possess a current & valid CPA license or be eligible and actively pursuing passing all four parts of the CPA exam Must have strong Microsoft Office skills and be well versed in relevant accounting software. Caseware preferred Must have working knowledge of Generally Accepted Accounting Principles (GAAP, GAAS) Experience in Not-for-Profit and/or Employee Benefit Plan Audits preferred Ability to work independently, use sound judgment and prioritize tasks Must be punctual and have excellent analytical, interpersonal and oral and written communication skills Ability to work in a fast-paced environment with changing priorities and timelines and challenging client requirements Benefits This is a full time position. Our office is located two blocks from the Bethesda Metro Station (red line). Our benefits include a 401(k) plan with profit sharing, 100% paid individual medical, life and disability insurance, student loan repayment, and a culture that fosters flexibility and career development. We look forward to hearing from you! equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability. we cultivate an inclusive business environment where all employees are valued for their unique contributions to our mission to provide exceptional financial, tax and consulting services to our clients in the US and around the world.

Under the supervision of the AED, Child, and Family Services, the Family Services Director is responsible for implementing and assessing the Health, Family, and Community Partnership services areas, providing services that build on child and family strengths and support school readiness goals and success in life. The supervisor directs and supervises Family Services Advocates and Home Visitors. Must be able to direct others' work, facilitate meetings, relate effectively with diverse socio-economic individuals and groups, model professional responsibility personal integrity, and function in an environment of site-based management. Must also remain flexible to the program's needs, including being available for evening or weekend meetings or events. Responsible for incorporating Y in Central Maryland's mission, vision, values, and philosophies into daily work and demonstrating a positive attitude and commitment to excellence. ESSENTIAL FUNCTIONS: Implementation of Comprehensive Service * Models respect and appreciation and creates a welcoming, supportive environment for all * Plans and formulates policies and activities that ensure the implementation of health and family services goals and objectives in collaboration with identified service area coordinators consistent with Head Start Performance Standards and the Y in Central Maryland's mission, vision, and values. * Actively creates and supports a climate of participation for all stakeholders. * Works cooperatively and collaboratively with associates to implement plans, activities, policies, procedures, and other rules/guidelines. * Consult with Associate Executive Directors regarding program needs and improvements. * Effectively hires, trains, supervises, evaluates, and motivates Family Service Advocates and Home Visitors by providing timely and continuous feedback. * Holds associates accountable for their respective job duties. Respectfully and legally addresses associates' job performance or related issues. * Provides positive leadership and management to associates consistent with department and organization goals. * Establishes and maintains productive, collaborative relationships within and outside the organization using practical communication skills and treating everyone with respect and dignity. * Facilitates resolving conflicts or disputes among associates. families, and/or community members. * Serves as a resource for associates. Shares knowledge and expertise with associates to encourage staff enrichment and team development. Participates in professional development activities. * Participates in the analysis of the community needs assessment. * Collaborate and design professional development to meet the needs of Family Service Advocates and Home Visitors. Planning and Communication * Ensures Family Service Advocates determine individual family needs and develop a plan with the family to meet identified needs. * Works with the Associate Executive Directors and Center Directors to facilitate the direct involvement of parents in program planning, implementation, and evaluation, including decision-making responsibilities and active participation in the program * Works as part of the interdisciplinary team to initiate mental health referrals, obtain parental consent, and orient parents to available services. * Review and verify eligibility documentation for prospective children and families per Head Start regulations and local guidelines. * Ensure the eligibility process is clear, transparent, and accessible to all families. * Maintain up-to-date knowledge of eligibility criteria and any changes in policy or regulations. * Develop and implement recruitment strategies with Center Directors and Family Service Advocates to ensure that all eligible families are informed about the Head Start program and its benefits. * Ensures Family Service Advocates conduct community outreach to inform families about program availability and services. * Ensures the review and implementation of the ERSEA plan to meet established program recruitment and enrollment goals. * Participates as part of the integrated team in the placement of children. * Develops parent engagement based on families' Strengths and Needs Assessments. Data, Outcomes, and Ongoing Monitoring * Effectively uses the program database to monitor data, create reports, and identify opportunities for growth and development. * Collects and analyzes parent engagement in the program and maintains records of parent participation. * Participates in the Annual Self Assessment and completion of PIR. * Establishes and maintains a calendar of parent activity projects and meetings. * Complies with federal, state, and local guidelines and with the policies and procedures of Head Start and Y in Central Maryland. * Attends and participates in associate meetings and professional development activities * Remains abreast of health, nutrition, and social services changes. * Performs other duties as assigned.

** 9 time INC 500/5000, 9 time BBJ "Pacesetter ", 5 time SIA-fastest growing** ___________________________________________________________ Kashif Meraj | TalentBurst, Inc. Boston | San Francisco | Miami | Milwaukee | Toronto | New Delhi | Bangalore Work: ************** 575 Market Street, Suite 3025 | San Francisco, CA 94105 | ******************* Certified Minority Business Enterprise (MBE) Job Description Dear Candidate, Hello and thank you for taking the time to read about this great opportunity. My name is Kashif Meraj and I'm a Senior Technical Recruiter with TalentBurst, Inc and currently looking to fill a contract assignment for Dealer Funding Admin Clerk Supervisor (373815) in Owings Mill, MD. I was hoping you or someone you know may be interested in this opening. If this message has reached you in error, please accept my apologies in advance for any inconvenience, and welcome you to visit our website http://*******************/ for other jobs that might be of interest to you. Please see below for the relevant information regarding this job and send me your updated resume in a word format: Job ID: 373815 Title: Dealer Funding Admin Clerk Supervisor Type: Contract on W2 with Direct Client Duration: 3 Months+ (with strong possible extension) Location: Owings Mill, MD Position Summary: Coaches • Sets and communicates expectations. • Observes and provides consistent, honest feedback based on individual business partner needs and situations. • Create recognition/reward process that gives all business partners opportunities to be recognized and that supports business direction. • Coach to behaviors that create a positive environment • Monitor process and procedures to ensure efficiency Action Items • Develop action plans for business partners, (utilize available tools, side by sides, remote monitoring, skill evaluations, call calibrations, etc.). Monitor business partner progress with scheduled meetings • Monitors performance thru reporting that you put together Develops • Promotes effective teamwork and an inclusive environment for all business partners. Action Items • Encourage each of your direct reports to regularly self-diagnose their development levels and ask for the needed coaching for each of their key project tasks (Situational Leadership). • Have associates use reporting to gage their own performance Performance Accountability: • Holds direct reports accountable for expectations • Evaluates results • Takes accountability for team performance • Aligns results with rewards and consequences • Holds others accountable for being inclusive • Cultivate One Funding team by regularly communicating with other DFT Supervisors. Action Items • Provide and solicit honest and constructive feedback as part of regular performance discussions (Crucial Conversations) • Address all performance issues directly by engaging in candid discussions with direct reports, peers and/or managers (Crucial Conversations) • Actively monitor and maintain admin function service level commitments • Focus daily on staffing and workload balancing to achieve defined service levels Requirements: • Automotive funding experience highly preferred, but not required • At least a BA degree required. • Previous contract processing experience preferred, but not required • Need to be highly proficient in all Microsoft applications • Need previous supervisory experience • Strong oral and written communications skills. • Strong attention to detail and organizational skills are required Thank you for your time and attention to this email! Looking forward to your response. Regards Kashif ** 9 time INC 500/5000, 9 time BBJ "Pacesetter ", 5 time SIA-fastest growing** ___________________________________________________________ Kashif Meraj | TalentBurst, Inc. Boston | San Francisco | Miami | Milwaukee | Toronto | New Delhi | Bangalore Work: **************| Fax: ************** | Email: *********************************** 575 Market Street, Suite 3025 | San Francisco, CA 94105 | Certified Minority Business Enterprise (MBE) ___________________________________________________________ Additional Information Please reach me at ************ for further query or drop your updated resume at ***********************************

Join Our Amazing Preschool Team as a Supervisor Are you a passionate, detail-oriented professional who loves working in a joyful, child-centered environment? Do you thrive in a place where every day brings new smiles, meaningful connections, and the chance to make a real impact? If so — we want YOU on our team! We are currently seeking a Supervisor to join our warm, welcoming, and dedicated preschool family. This is more than just a job — it’s a chance to be part of something special. You’ll help ensure the smooth daily operations of our preschool while playing an important role in building strong relationships with families, supporting teachers, and contributing to a nurturing and inspiring space for young learners. At our preschool, we believe that happy staff = happy kids. That’s why we focus on teamwork, positivity, and professional growth. If you're looking for a workplace where you feel valued, supported, and empowered — look no further! What You’ll Do: Be the heart of our front office — warmly welcoming families, staff, and visitors. Manage phones, emails, documents, and daily administrative tasks with precision and professionalism. Maintain accurate and confidential student records. Guide parents through enrollment and registration processes with ease and care. Communicate clearly and consistently with parents, teachers, and leadership. Assist in classrooms when needed — we’re a team that supports each other! Keep track of staff schedules and manage the leave calendar. Help prepare lesson plans and learning materials. Organize food and supply orders to keep our classrooms running smoothly. Take part in opening and/or closing the center when scheduled. And much more — no two days are the same! What You Bring: Associate’s Degree in Early Childhood Education (required) Bachelor’s Degree in Human Resources, Administration, or related field (preferred) 90-hour Preschool and Infant/Toddler Certification (required) Experience in school or childcare administration (preferred) Strong multitasking, communication, and organizational skills Tech-savvy, especially with Microsoft Office A warm, friendly personality and a genuine love for working with children and families Discretion and professionalism when handling sensitive information A team player attitude — always willing to jump in and help when needed! Why You’ll Love Working With Us: A supportive, positive, and family-like team environment Ongoing professional development and growth opportunities Paid time off to rest and recharge Childcare discounts for your little ones A chance to make a real difference in the lives of children and families every day Leadership that values your voice, your ideas, and your contributions This is your opportunity to grow your career in early childhood education while being part of something truly special. If you’re ready to make an impact, feel inspired every day, and work with an amazing team — we can’t wait to meet you! Apply today and come grow with us!

Are you a passionate People Leader with 3-5+ years' experience directly supervising employees? Do you thrive in a fast-paced, high-volume work environment? Are you looking for an Overnight Leadership role with a company doing great things for people and pets around the world? As an overnight Operations Supervisor at IDEXX's Glen Burnie, MD reference lab, you will be a people leader at one of the largest veterinary diagnostic companies in the world. You will supervise a team of Laboratory Technicians, who analyze samples to help veterinarians diagnose and treat pets. IDEXX's focus on enhancing the lives of people and pets starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team. Are you a people leader looking for a new role and opportunity? This is a full-time role with competitive day-one benefits and performance incentives - read on to learn more! Want to learn more about Leadership at IDEXX? Check out what our employees say! ************************** In This Role: You will leverage your passion for coaching and developing employees, and helping them reach business goals and their full potential You will organize staff schedules, coordinate workflow, and oversee costs and metrics You will problem-solve every day, from trouble-shooting diagnostic analyzers to resolving situational workflow and turnaround time challenges You will be a business leader and a people leader for the lab and the line of business You will bring your passion and enthusiasm for teamwork, success, innovation and excellence to your role, every day. What You Will Need to Succeed: You are able and willing to work overnights You've directly supervised 10+ employees in a fast-paced and / or high-volume work environment You have at least 3-5+ year of direct employee supervision experience in a fast paced, high volume work environment You have knowledge of human clinical or veterinary testing and procedures. You love a fast-paced, high - volume, innovative work environment You are passionate about people leadership You are excited about the opportunity to use your skills and abilities in promoting the health and well-being of animals. Able to meet the physical requirements that go with working in a lab - standing and sitting for extended periods of time, phone & computer use, extended reach, lifting up to 50lb, and specific vision ability - close, color, depth perception, and ability to adjust focus. This is a laboratory, so there is potential exposure to biohazards, agents known to cause zoonotic diseases, and hazardous chemicals. What You Can Expect From Us: Salary rate targeting $80K+ (with some flexibility depending on experience) Opportunity for annual cash bonus Opportunity for performance based annual merit increase Health / Dental / Vision Benefits Day - One 5% matching 401k Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more! Schedule: You will be working 40 hours / week. The scheduled shifts will likely be Midnight - 8:30am Monday/Tuesday through Friday/Saturday nights. There is an every third or fourth Saturday rotation. Flexibility to stay longer or adjust hours as needed a huge plus. Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. Is this the role for you? Apply today! #LI-CH1 #IND-LAB