Lead Manager Jobs At SoFi

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role We seek a talented and self-motivated Associate Manager to lead our Disputes team. The Associate Manager, Disputes will be responsible for training and developing a team focused on disputes, complaints, appeals, and dispute related activities. This Associate Manager will work closely with the Manager of Banking Operations to facilitate operational excellence. The Associate Manager of Disputes will be a working manager who can make fact-based, accurate, and timely decisions on complex disputes and explain those decisions to all levels of SoFi. This plays a key role in decreasing the accuracy of dispute decisions through team ownership of complex disputes and creating and reporting training needs for others within the dispute organization. Ensure policy and procedures are developed, updated, and maintained for the team. What you'll do: * Manage the Disputes team that completes reviews of escalations, complaints, appeals, and disputes. * Become a Subject Matter Expert on all dispute types covered by the team. * Troubleshoot issues with internal SoFi staff and engineering teams. * Research and stay up to date on industry trends as they relate to financial transaction activities and disputes. * Proactively work with management on team processes to improve efficiency, accuracy, quality, and speed to outcomes. * Adhere to department SLAs and partner with the global workforce team to make sure that team is working at capacity and address any gaps. * Direct workflows between staff. * Track and address any issues with internal and external partners. * Build a rapport with staff to create a positive work environment and culture aligned with SoFi Values. * Create strong/positive relationships with internal and external partners. * Ensure dispute activities comply with all laws and regulations. * Reach out to members when appropriate to mitigate escalated concerns or issues raised by senior management. * Responsible for providing effective coaching and timely feedback, including writing and facilitating mid-year and yearly reviews. * Facilitates weekly team meetings and regular (monthly or more) check-ins with team members. What you'll need: * Minimum 3 years of previous experience in banking disputes and investigations. * Minimum 3 years of previous management experience at a financial institution. * Ability to learn new processes and systems quickly. * Experience in training staff on new processes and procedures. * Demonstrate ability to lead a team. * Knowledge of banking compliance trends, rules, and regulations. * Excellent organizational skills. * Strong written and verbal communication skills. * Analytical and problem-solving skills. * Professional demeanor and excellent work habits. * Sound judgment and decision-making skills. * Interpersonal skills/ Ability to establish peer relationships. * Minimum 3 years of previous management experience at financial institutions. * Experience working in processes that must adhere to NACHA, Reg E, Reg CC, Reg D, Truth in Savings Act, etc. Nice to Haves: * Management experience and familiarity with SoFi values is a plus. * Experience managing the relationship with off-shore global operations partners. * Experience in customer service, as this role may require outbound calls. * A CFE or similar industry designation. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! Pay range: $73,600.00 - $138,000.00 Payment frequency: Annual This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above. SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Job Description Salary range: $120,000 - $165,000 GRF CPAS & Advisors has been part of the Washington, DC metropolitan region since 1981. The firm provides outsourced accounting, auditing, risk advisory and consulting, and tax services to an extensive client base, which consists of nonprofit organizations, government contractors, professional service firms and others. Looking for Manager/Senior Controller role at an energetic & passionate company? GRF CPAS & Advisors, a Bethesda, MD CPA Firm is in search of a Supervisor/Controller join our Outsourced Accounting and Advisory Services team. This position is fully remote although persons local to the DMV area are welcomed to come to the office at any time. The OAAS Manager is the liaison between the partner, the client, and the professional staff. The manager is responsible for managing multiple outsourced accounting projects and engagements simultaneously, and scheduling, staffing, and coordinating of engagement workflow and quality. Also develops and trains staff and builds relationships leading to new business for the firm. Essential Functions: Responsible for all phases of outsourced accounting engagements. Maintains contact with clients throughout the year; possesses a thorough knowledge of the client and all facets of client's business. Plans, schedules and staff engagements using firm policies and procedures. Maintains familiarity with qualifications of all staff members; reviews and makes staff assignments accordingly. Prepares engagement letter for approval by partner. Assists with client billing. Evaluates internal controls and work programs prepared by staff. Adheres to engagement time budgets. Supervises staff and provides on-the-job training; reviews work papers and reports. Anticipates problem areas of engagement and questions that will arise. Keeps partner informed of significant developments on engagements; analyzes problems and recommends solutions. Ensures that client financial statements are prepared in accordance with professional and firm standards. Communicates progress of engagements, problems and resolutions to client. Develops staff by assisting in performance evaluations, recruiting, and training. Possesses a complete knowledge of the firm's philosophy and its opinions on financial matters. Maintains knowledge of general economic and political trends and legislation that could affect the business climate and the clients. Mentor and train staff. Other (Secondary) Functions: Acts as an instructor in professional development programs. Prepares other reports and projects as requested from time to time by the partners. Such other duties as may be assigned. Participates in firm's practice and proposal development efforts. Requirements Bachelor’s degree in accounting or related area (economics, finance, etc.). CPA license desirable but not required. 5 years or more experience in public accounting or private industry, demonstrating a progression in complexity, scope, and number of engagements managed. A concentration in nonprofit organizations preferred, but we will train the right candidate. Prior CPA firm experience is preferred. Strong proficiency in QuickBooks and Sage Intacct preferred. Experience with cloud-based applications such as Bill.com, Tallie, Expensify, is preferred. Organize projects, set priorities, and delegate tasks under evolving circumstances for different clients & partners. Keep long term objectives in mind while focusing on daily activities. Maintain confidentiality of sensitive firm and client information. Demonstrated Skill and Ability Requirements: Effective written and oral communications with employees, partners, and clients, and vendors. Organize projects set priorities and delegate tasks under constantly changing circumstances for different clients and partners. Assume lead role in planning and implementing assigned projects. Keep long term objectives in mind while focusing on daily activities. Maintain confidentiality of sensitive firm and client information. Demonstrated ability to bring in new business. Continuing Accounting Educational Requirements: Minimum of forty hours of continuing professional education is required each year to maintain and develop technical and business skills, as well as to maintain license requirements. Participates in career development program to improve managerial, communication, and interpersonal skills. Required Licenses, Certificates or Knowledge: Proficiency in use of modern accounting technology such as QuickBooks, Sage Intacct, Bill.com, Nexonia, Excel, Generative AI, etc. Benefits This is a full time position with option to work remotely or at our headquarters in Bethesda, MD. Our office is located 2 blocks from the metro. Our benefits include a 401(k) plan, paid individual medical and a culture that fosters flexibility and career development. We look forward to hearing from you! GRF CPAs & Advisors is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability. At GRF CPAs and Advisors, we cultivate an inclusive business environment where all employees are valued for their unique contributions to our mission to provide exceptional financial, tax and consulting services to our clients in the US and around the world.

About BBVA and CIB: Corporate & Investment Banking (CIB) handles BBVA's investment banking, global markets, global lending and transactional businesses for international and domestic corporate clients and institutional investors. BBVA CIB is a full-service provider of high value-added products and thanks to its proven business model it can deliver solutions for the most complex needs of its clients anywhere in the world. Summary of Responsibilities: This CIB role will be responsible for the Risk Control Assurance tasks for front, middle and back office of the BBVA USA entities. This position will be responsible for managing Operational Risk and the technical implementation of the Non-Financial Risk methodology. It will report and provide information to Holding areas and CIB Management as necessary. The main responsibility is to support management in the mitigation of operational risk associated to Corporate and Investment Banking businesses (Global Markets, Investment Banking & Finance and Global Transaction Banking) through the development, implementation and execution of preventive and mitigating measures to address non-financial risks. List Major/Essential Job Duties: Develop a control framework to mitigate identified risks and manage it based on corporate procedures with corporate tools; Perform supervisory monitoring and testing of control governance for CIB activities for the BBVA USA entities to ensure compliance with internal governance and the applicable US regulation; Contribute to the aggregate reporting in the Operational Risk Committee with testing results, identified operational issues and findings, and relevant action plans by presenting to CIB management and charter members on a quarterly basis; Develop, implement and execute/generate periodic controls and Key Risk Indicators (KRIs); Perform follow ups and ensure closure of Internal Audit recommendations and Regulatory Exams, to improve the Operational Risk Model; Maintain, update, test, and conclude on SOX and Non-SOX risks and controls; Monitor and report operational losses to the Operational Risk Committee and management; Prepare internal reports to management and update reporting systems; Update tasks and functions performed in the internal Task Manager tool and the operational risk management tool MIGRO; Follow-up on the status of identified issues until effectively remediated; Communicate with relevant business areas, technology partners and other teams while conducting detailed reviews of internal controls, policies, procedures, and processes that mitigate risks and facilitate compliance with applicable regulations and business requirements. Level of Complexity and Risk Involved: Continuous governance oversight due to complex regulatory environment. The Risk Control Assurance function must be in accordance with BBVA SA CIB model and complying with corporate standards. The activities, proposals and reporting must efficiently mitigate the operational risks involved in the CIB businesses. The main responsibility is to support management to mitigate the operational risk associated to the businesses and support areas. Skills, knowledge, and abilities/competencies: Bachelor Degree in Business, Accounting or similar. Minimum of 10 years professional experience in Operational Risk, Internal Control, Internal Audit, or Compliance in Banking, Financial Institutions, Broker Dealers, or Consulting / Audit firm activities related to the banking sector, is preferred. Corporate Banking Product knowledge is preferred. Experience in dealing with regulators is desired. Understanding of the current regulatory and legal framework, including internal control main functions (e.g. SOX, Operational Risk, Volcker, Dodd Frank Act, BSA/AML, Reg W), is a desired skill. Strong organization and time management skills; ability to deal with conflicting deadlines. Professional work ethics. Self-motivation skills; ability to work independently. Computer skills: GSuite and MS Office minimum. Excellent communication skills (oral, listening, and written presentation skills). Ability to build consensus and work in a team environment. English mandatory; Spanish language skills desired. Management Responsibilities: Experience managing personnel. Autonomous management of business and team needs and development. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our Houston Office, the expected base salary ranges from $125,000 to $135,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

LABORER I Nahant Maintenance Facility: 05/17/25-09/01/25 (15 weeks) @ 40 hrs: (s)- About the Department of Conservation and Recreation: The Department of Conservation and Recreation manages one of the largest and most diverse state parks systems in the nation and protects and enhances natural resources and outdoor recreational opportunities throughout Massachusetts. DCR is a dynamic agency, and is one of the largest park systems in the nation. The DCR system includes over 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, trails and parkways. The Department of Conservation and Recreation seeks qualified applicants for the positions of seasonal Laborer I. Duties: Seasonal Laborers perform and assist with a variety of duties in connection with conservation and maintenance work including, but not limited to, grounds and facility maintenance work including cutting grass, raking leaves, watering, painting, rubbish removal, beautification of parks, campgrounds, and reservations, beaches and facilities. May be expected to use a variety of hand tools. May operate motor vehicles and light trucks including loading and unloading of supplies, equipment, etc. Greet and assist park visitors and provide information about the facility. Based on assignment, collect fees and may be required to possess a current and valid Motor Vehicle Operator's License. Perform other related duties as required. Salaries are based upon full-time/40 hours worked per week. Work schedules and days off are at the discretion of the Supervisor. This position may require working weekends and/or holidays. Qualifications First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

LABORER I Revere Maintenance Facility 04/20/25-11/01/25 (28 weeks) @ 40 hrs: (s)- About the Department of Conservation and Recreation: The Department of Conservation and Recreation manages one of the largest and most diverse state parks systems in the nation and protects and enhances natural resources and outdoor recreational opportunities throughout Massachusetts. DCR is a dynamic agency, and is one of the largest park systems in the nation. The DCR system includes over 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, trails and parkways. The Department of Conservation and Recreation seeks qualified applicants for the positions of seasonal Laborer I. Duties: Seasonal Laborers perform and assist with a variety of duties in connection with conservation and maintenance work including, but not limited to, grounds and facility maintenance work including cutting grass, raking leaves, watering, painting, rubbish removal, beautification of parks, campgrounds, and reservations, beaches and facilities. May be expected to use a variety of hand tools. May operate motor vehicles and light trucks including loading and unloading of supplies, equipment, etc. Greet and assist park visitors and provide information about the facility. Based on assignment, collect fees and may be required to possess a current and valid Motor Vehicle Operator's License. Perform other related duties as required. Salaries are based upon full-time/40 hours worked per week. Work schedules and days off are at the discretion of the Supervisor. This position may require working weekends and/or holidays. Qualifications First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

POSTION INFORMATION LABORER II Revere Maintenance Facility 05/04/25-09/15/25 (19 weeks) @ 40 hrs: (s)- About the Department of Conservation and Recreation: The Department of Conservation and Recreation manages one of the largest and most diverse state parks systems in the nation and protects and enhances natural resources and outdoor recreational opportunities throughout Massachusetts. DCR is one of the largest park systems in the nation. The DCR system includes over 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, golf courses, trails and parkways. The Department of Conservation and Recreation seeks qualified applicants for the position of Seasonal Laborer II. DUTIES: Performs various manual labor tasks, which may require some specialized skill, to assist in the work of skilled tradesmen and craftsmen such as carpenters, plumbers and masons. Performs various manual tasks in connection with the installation of drainage, sewer and/or water pipelines of conduits, such as positioning, joining and sealing pipe sections and culverts, erecting and removing shoring and bracing for trenches and excavations. Digs trenches and similar excavations, refills excavations, spreads and levels to grade dirt, gravel and other materials using pick and shovel. Sets and repairs curbing; patches broken or eroded pavement by braking surface and mixing and applying a variety of paving materials such as mortar, concrete, cements, etc. using small hand tool in order to keep roadways and sidewalks in a safe condition. Installs repairs and maintains signs such as regulatory, historic and information signs by performing such tasks as digging holes and installing supports using a variety of hand or hand held power tools. Plants, transplants, prunes, trims and fertilizes trees, flowers and shrubs; seeds lawns and gardens; sprays for insects and plant diseases; and performs related tasks such as cutting grass, raking leaves and watering trees, shrubs and flowers as required for the upkeep and beautification of public grounds. Load and unload trucks, physically or by use of dollies; unpacks and stores supplies and equipment in stockrooms, storerooms or warehouses; and takes periodic inventories of supplies and equipment. Operate hand held power tools, tapping machines and rodding machines. Operate motor vehicles including light vehicles, trucks, etc., in connection with assigned unit activities. Perform related duties as required. Salaries are based upon full-time/40 hours worked per week. Work schedules and days off are at the discretion of the Supervisor. This position may require working weekends and/or holidays. Please note, if you are selected for this position and will be working less than 90 days, the position will automatically revert to a short-term position. Our short-term positions are not part of the salary scale that is advertised within this job posting. Should this position revert to a short-term seasonal position (less than 90 days), your salary rate will be discussed with you during the interview phase of the process. Qualifications First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least six months of full-time, or equivalent part- time experience in performing manual labor in connection with general construction or maintenance work. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Market Services is the unit within BBVA which is charged with providing access to market infrastructure for our clients. We currently operate out of Madrid, London and Mexico providing access to OTC Clearing and Futures and Options execution and clearing. The business has grown strongly over the last few years and consequently we are seeking to expand to New York by establishing an FCM. We are now looking for an individual who can lead these NY activities and will be responsible for completing the final phase of our rollout and the launch of the business: The role is varied and includes the following responsibilities: Lead the establishment of the FCM gaining the relevant regulatory and market infrastructure approvals. Work with the various geographies of the Bank to onboard targeted clients Generate the income required to meet the financial targets set. Comply and ensure compliance with all of the relevant rules and regulations. Contribute as required to the global success of Market Services. We are looking for someone who can lead the US activities now and in the future. They should be both a strategic thinker and a doer, capable of working with clients to achieve their aims and with internal departments to ensure smooth service to our clients. This is a senior role in the start up phase of our US activity. The successful candidate is likely to have the following: Experience of working within an FCM environment for at least 5-10 years. Sales and Relationship Manager experience. Knowledge and understanding of the regulations relevant to the FCM business. Knowledge and experience of both OTC Clearing and/or Futures & Options. Ability to work in a complex and dynamic environment. P&L responsible in previous roles. FINRA Series 27 and 99, Series 3 licenses All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our New York Office, the expected base salary ranges from $190,000 to $250,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

BBSI is a public Company, traded on NASDAQ, with over $1B in revenue. Everything we do at BBSI is in support of business owners. We eliminate organizational complexity and bring predictability to the management of their business. We offer outsourced benefits, HR, risk management, payroll administration, and recruiting to small and medium-sized businesses. We combine expert knowledge with industry-leading solutions allowing business owners to focus on their core business while building stronger companies. POSITION SUMMARY: The Finance Process Manager reports directly to the Senior Finance Manager. This role partners with the CFO, COO, key field leadership, and cross functional teams. They will lead and influence across our organization and drive long-term strategic financial planning and analysis which supports our vision, strategy, and business model, as well as revenue and profit growth. In addition, the Finance Process Manager is responsible for leading forecasting, budgeting, financial modeling, and analytics, as well as providing business decision support and insights to optimize our business results. The objectives of this role are to: Influence strategic decisions across the organization by providing Finance and Business expertise Build, maintain, and improve budgets, forecasts, and financial models on a quarterly & yearly basis Partner with the Director of Finance and the Senior Finance Manager to provide strategic insights and recommendations related to Finance and Operations Regularly review and assess financial performance and key performance indicators, to spot trends across all aspects of the business in real time Provide business decision support by designing and developing key business and financial metrics as well as delivering strategic analytics Collaborate with key leaders across our organization and IT to influence our information strategy, to provide insightful, accurate and timely information which allows us to optimize our business decisions and financial results Analyze key financial data and trends to support accurate forecasting and planning Provide clear and insightful reporting to leadership teams Contribute to the development and refinement of financial models, budgets, and performance metrics Drive and influence business decisions which increase revenue and profit growth Assist in identifying financial risks and opportunities Support ad-hoc financial analysis and data requests from the CFO, COO, Finance Director and Operations leadership team CORE TRAITS/COMPETENCIES: Passionate about the business with strategic thinking and sound, rapid decision-making; able to lead change and take calculated risks Results-oriented, organized, and detail-focused Strong business and financial acumen Highly analytical with the ability to translate data into insights Collaborative mindset and team orientation High emotional intelligence and effective influencer and communicator Intellectually curious and self-driven QUALIFICATIONS: Progressive experience in finance or other relevant business roles Finance, Accounting, or equivalent degree; MBA and/or CPA preferred Strong understanding and experience in financial modeling, forecasting, budgeting, and variance analysis Proficient in Microsoft Excel; familiarity with PowerPoint, Outlook, and financial systems (e.g., Microsoft Dynamics, BI tools) Ability to manage multiple priorities, meet deadlines, and work independently Process improvement experience Strong written and verbal communication skills Salary and Other Compensation: The starting salary range for this position is $135,000-$145,000 annually. Factors which may affect starting pay within this range may include geography, skills, education, experience, certifications and other qualifications of the candidate. This position is also eligible for incentive pay in accordance with the terms of the Company's plan. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, health savings account, flexible savings account, dental insurance, vision insurance, 401(k) retirement plan, accidental death and dismemberment, life insurance, voluntary life insurance, voluntary disability insurance, voluntary accident, voluntary critical care, voluntary hospital indemnity, legal, identity & fraud protection, commuter benefits, pet insurance, employee stock purchase program, and an employee assistance program. Paid Time Off: 40 hours of paid sick leave annually (additional sick/front loading/accrual, if any, based on state or regional requirements); vacation accrues up to 80 hours in the first year, up to 120 hours in years 2-4, and up to 160 hours in the fifth year; 6 paid holidays annually, 4 paid volunteer days annually. Diversity and Inclusion are critical parts of our corporate culture. BBSI strives to create a workplace where everyone feels included and empowered to bring their full, authentic selves to work, and is treated fairly. BBSI is an equal opportunity employer and makes employment decisions on the basis of merit. If you meet the above requirements, we welcome the opportunity to learn more about you. For more information, visit us at www. bbsi.com Please apply via this posting and not by contacting our local or corporate offices. 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The Massachusetts Gaming Commission (MGC) seeks to hire a Licensing Division Manager. With direction and oversight from the Licensing Division Chief, this role is responsible for overseeing the day-to-day operations of the Licensing Division. The MGC's Licensing Division manages the licensing operations for gaming companies, sports wagering companies, employees, vendors, gaming schools, as well as alcohol licensing on behalf of the Commission. The Division works closely with the other Divisions within the Investigations and Enforcement Bureau (including Financial Investigations, Gaming Enforcement, Gaming Agents, and Chief Enforcement Counsel). Duties and responsibilities include, but are not limited to, the following: Strategic & Operational Oversight: Oversee the receipt and review of license application materials relative to licenses issued by MGC for accuracy, completeness, and compliance with applicable statutes and regulations; Oversee staff communications with applicants and licensees via correspondence, email, or phone regarding submitted materials or to obtain additional information; Ensure compliance by Division staff with respect to their roles and responsibilities, the open meeting law, public records law, state ethics law, codes of conduct, and administrative procedures; Ensure that applications, correspondence and data entry are completed in compliance with processing timelines; Train Division staff on licensing policies and procedures; Direct daily operations of the Licensing Division teams, including workload management, staff supervision, and performance reviews; Provide recommendations regarding personnel actions related to Division staff; Mentor and develop a diverse team of professionals, promoting a culture of collaboration, continuous learning and career growth. Additional Responsibilities: Create, run, and analyze reports; prepare recommendations for the Division Chief based on those metrics for process improvement; Collaborate with other Divisions and external stakeholders to ensure the proper licensing of each regulated entity; Assist with the drafting of recommendations and presentations for consideration by the Commission; Travel to various sites as required; Other duties as assigned. Qualifications Ability to understand the laws, rules, regulations, policies, procedures, standards, and guidelines governing all MGC activities, including G.L. c. 23K, G.L. c. 23N, and 205 CMR; Strong communication skills, both verbal and written; Strong planning, organizing, and coordinating skills; Detail oriented; Ability to provide technical assistance, training and instruction; Critical thinking skills, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems; Proficient with Microsoft Office applications including Access, Excel, Word, Outlook, PowerPoint, and SharePoint; Ability to read, analyze, and interpret and create business and financial reports. Experience, Education, and Training At least 3 years of supervisory experience; Proven leadership, project management, and team-building skills; Regulatory experience in the casino gaming industry or other licensing regulatory compliance experience strongly preferred. Our Benefits: Hybrid work environment; MA State Retirement Plan (pension); a 9000 sq. foot on-site fitness center; tuition Remission for yourself and your spouse to MA Community Colleges and State Universities; medical, dental, vision, life, and disability insurance; deferred compensation 457(b) plan; flexible spending for healthcare, daycare, and transportation; 15 vacation days to start, 12 paid holidays, three personal days and 15 sick days per year. The MGC offers a hybrid work environment and requires staff to work at least two days in the Boston Office. Based on business needs, additional in-office days may be required. First consideration will be given to applications received within 14 days of the job posting date. Salary is commensurate with experience. The successful candidate must pass an extensive background check conducted by the Massachusetts State Police. It includes a full credit check, CORI (Criminal Offender Record Information), fingerprinting, drug test, reference checks, review of IRS Income Tax Transcripts for the last four years, and a Certificate of Good Standing from the Massachusetts Dept. of Revenue (DOR). The Massachusetts Gaming Commission is responsible for the implementation of the expanded gaming law (Chapter 194 of the Acts of 2011) and regulatory oversight of G.L. chapter 23K (casino gaming), chapter 23N (sports wagering), and chapter 128A (horse racing). Under these laws, the Commission is tasked with establishing a regulatory framework for the solicitation, licensing, taxation, and oversight of a maximum of three casino licenses and one slots parlor only license, the provision of in-person and digital sports wagering, and the live and simulcasting of horse racing in Massachusetts. Primary LocationJobJob: UnclassifiedAgencyAgency: Massachusetts Gaming CommissionScheduleSchedule: Full-time ShiftShift: DayJob PostingJob Posting: Apr 23, 2025, 3:06:51 PMNumber of OpeningsNumber of Openings: 1Salary: 82,000.00 - 115,000.00 Yearly #J-18808-Ljbffr

The Massachusetts Gaming Commission (MGC) seeks to hire a Licensing Division Manager. With direction and oversight from the Licensing Division Chief, this role is responsible for overseeing the day-to-day operations of the Licensing Division. The MGC's Licensing Division manages the licensing operations for gaming companies, sports wagering companies, employees, vendors, gaming schools, as well as alcohol licensing on behalf of the Commission. The Division works closely with the other Divisions within the Investigations and Enforcement Bureau (including Financial Investigations, Gaming Enforcement, Gaming Agents, and Chief Enforcement Counsel). Duties and responsibilities include, but are not limited to, the following : Strategic & Operational Oversight: · Oversee the receipt and review of license application materials relative to licenses issued by MGC for accuracy, completeness, and compliance with applicable statutes and regulations; · Oversee staff communications with applicants and licensees via correspondence, email, or phone regarding submitted materials or to obtain additional information; · Ensure compliance by Division staff with respect to their roles and responsibilities, the open meeting law, public records law, state ethics law, codes of conduct, and administrative procedures; and · Ensure that applications, correspondence and data entry are completed in compliance with processing timelines. · Train Division staff on licensing policies and procedures; · Direct daily operations of the Licensing Division teams, including workload management, staff supervision, and performance reviews; · Provide recommendations regarding personnel actions related to Division staff; and · Mentor and develop a diverse team of professionals, promoting a culture of collaboration, continuous learning and career growth. Additional Responsibilities: · Create, run, and analyze reports; prepare recommendations for the Division Chief based on those metrics for process improvement; · Collaborate with other Divisions and external stakeholders to ensure the proper licensing of each regulated entity; · Assist with the drafting of recommendations and presentations for consideration by the Commission; and · Travel to various sites as required; and · Other duties as assigned. Qualifications · Ability to understand the laws, rules, regulations, policies, procedures, standards, and guidelines governing all MGC activities, including G.L. c. 23K, G.L. c. 23N, and 205 CMR; · Strong communication skills, both verbal and written; · Strong planning, organizing, and coordinating skills; · Detail oriented; · Ability to provide technical assistance, training and instruction; · Critical thinking skills, using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems; · Proficient with Microsoft Office applications including Access, Excel, Word, Outlook, PowerPoint, and SharePoint; · Ability to read, analyze, and interpret and create business and financial reports. Experience, Education, and Training · At least 3 years of supervisory experience · Proven leadership, project management, and team-building skills · Regulatory experience in the casino gaming industry or other licensing regulatory compliance experience strongly preferred Our Benefits :Hybrid work environment; MA State Retirement Plan (pension); a 9000 sq. foot on-site fitness center; tuition Remission for yourself and your spouse to MA Community Colleges and State Universities; medical, dental, vision, life, and disability insurance; deferred compensation 457(b) plan; flexible spending for healthcare, daycare, and transportation; 15 vacation days to start, 12 paid holidays, three personal days and 15 sick days per year. The MGC offers a hybrid work environment and requires staff to work at least two days in the Boston Office. Based on business needs, additional in-office days may be required. First consideration will be given to applications received within 14 days of the job posting date. Salary is commensurate with experience. The successful candidate must pass an extensive background check conducted by the Massachusetts State Police.It includes a full credit check, CORI (Criminal Offender Record Information), fingerprinting, drug test, reference checks, review of IRS Income Tax Transcripts for the last four years, and a Certificate of Good Standing from the Massachusetts Dept. of Revenue (DOR). The Massachusetts Gaming Commission is responsible for the implementation of the expanded gaming law (Chapter 194 of the Acts of 2011) and regulatory oversight of G.L. chapter 23K (casino gaming), chapter 23N (sports wagering), and chapter 128A (horse racing). Under these laws, the Commission is tasked with establishing a regulatory framework for the solicitation, licensing, taxation, and oversight of a maximum of three casino licenses and one slots parlor only license, the provision of in-person and digital sports wagering, and the live and simulcasting of horse racing in Massachusetts. Primary LocationJobJob: UnclassifiedAgencyAgency: Massachusetts Gaming CommissionScheduleSchedule: Full-time ShiftShift: DayJob PostingJob Posting: Apr 23, 2025, 3:06:51 PMNumber of OpeningsNumber of Openings: 1Salary: 82,000.00 - 115,000.00 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Boniswa Sundai - ********** Bargaining Unit : Non Confidential : No Potentially Eligible for a Hybrid Work Schedule : Yes #J-18808-Ljbffr

Primary Responsibility of this role is the financial performance and product portfolios of the assigned Branch which include all deposits and loans, as well as control the costs and expenses, and deposit costs to achieve the Branch's profitability and growth. You are expected to manage the overall functions within the assigned Branch, which includes business development, retail activities, sales and marketing, customer services and relationships, employee management, and compliance and audit. Additional responsibilities include maximizing the operational efficiency and employee productivity within the assigned branch and coordinate with the Regional Branch Manager to implement the retail banking strategies and retail activities to achieve the Bank's overall goals of the assigned Region. Finally, you are expected to represent the Bank in participation of professional associations and community networking activities as a way to build brand awareness and center of influences (COI). ESSENTIAL FUNCTIONS: Retail Activities (20%) · Responsible for the implementation of the Bank's retail banking strategies to achieve the goals assigned to the Branch. · Manage the retail activities for the assigned Branch and coordinate with Regional Branch Manager for the retail activities of the Region. · Represent the Bank of the assigned Branch to participate in the professional associations and community activities for business relationship building. Financial Performance and Customer Relationships (40%) · Responsible for the financial performance and product portfolios of the assigned Branch, which includes deposits (checking account, negotiable order of withdrawal account, savings account, money market deposit account, and time certificate of deposit), loans (CRA, commercial real estate, construction, commerce and industry, trade finance, consumer), fee incomes, and investment product referrals. · Coordinate with Regional Branch Manager to achieve the financial goals assigned to the Branch and the Region. · Responsible for the monthly/quarterly/annually financial review of the assigned Branch. · Manage the marketing campaigns and sales programs the Bank develops for the Branch, and coordinate with Regional Branch Manager to implement the marketing campaigns and sales programs of the Region. · Manage customers effectively and grow existing deposit base while acquiring new customers to the Bank. · Keep updated with the current market conditions and product and service developments of the local market of the Branch. Operation Efficiency and Customer Service (15%) · Oversee the branch banking operation of the assigned Branch to provide comprehensive and prompt retail services, which include operation efficiency and employee productivity. · Effective control indirect expenses of the Branch such as overtime worked. · Responsible for customer services excellence, client complaint corrections and resolutions of the assigned Branch. · Ensures branch staff adheres to AML and BSA requirements Employee Management and Development (25%) · Supervise the employees of the assigned Branch to achieve the Bank's employee productivity. · Establish the annual goals and supervise the daily performance of the Branch employees. · Ensure that all employees under supervision is familiar and complies with all applicable Bank's policies and procedures as well as governing laws and regulations. This includes but is not limited to: o Performing all assigned duties under the Bank's compliance programs and related laws & regulations. o Successfully completing all mandatory training on related Bank's and BSA compliances as well as other laws and regulations as assigned in a timely manner. · Responsible for the performance reviews with each employee of the Branch to clarify contribution, strength, and weakness for development plan. · Coach all branch employees to perform at optimum level and conduct performance management when applicable. · Coordinate with Regional Branch Manager to implement the regional manpower allocation (i.e. employee inter-transfer or short-term relocation for manpower-shortage). OTHER RESPONSIBILITIES: Prepare financial and regulatory reports required by laws, regulations, and boards of directors. Ensure that all retail activities within the assigned Branch are in compliance with related Bank's financial and government laws and regulations. Perform related duties, as required, for the training and development purpose. Perform all assigned duties under Bank's compliance programs and related laws & regulations. Successfully complete all mandatory training on related Bank's and BSA compliance as well as other laws and regulations as assigned and in a timely manner. EDUCATION, EXPERIENCE AND SKILLS REQUIRED: Comprehensively understanding of the operation of branch business and retail services. Knowledge of financial statements and related Bank's laws and regulations Strong sales and marketing as well as business development skills Ability to manage people and lead a team Familiar with e-Commerce, e-Banking and Branch Banking-related technology Bachelor's degree or above in related field is preferred Life License is required and other license required by the Bank's business strategy is a plus 5+ years of experience as a branch manager in the branch banking industry is preferred Fluent in English and Chinese (mandarin preferred) is a major plus PHYSICAL DEMANDS: Minimum mobility to work in an office setting; sit for prolonged period of times; operate office equipment including use of a computer keyboard; and reach with hands and arms. Employees are occasionally required to walk and stand and lift and move records and documents weighing 30 pounds or less COMMUNICATION DEMANDS: Attention to detail, strong organizational, communication, interpersonal, self-motivated, and analytical skills, ability to interact with all levels of management and staff. WORK ENVIRONMENT: · Standard office environment. Noise level in work environment is usually average. Hear in the normal audio range with or without correction. Specific vision abilities required by this job include close vision and the ability to adjust focus. Occasional off site client meetings and site visits. Compensation The base pay range for this position is USD $95,000.00 - USD $125,000.00 annual base salary plus full benefits. Exact offer will be determined based on job-related knowledge, skills, experience, and location. CTBC Bank is an Equal Opportunity, Affirmative Action Employer. Minorities, women, and individuals with disabilities are encouraged to apply. We provide equal opportunity in all employment matters without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age, genetic information, veteran status or any other characteristic protected by federal, state, or local law, for all qualified applicants and CTBC Bank employees.

Job Profile Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Branch Manager within PNC's Retail Branch organization, you will be based in Chicago, IL at the LaSalle and Kinzie branch.Job Description Responsible for leading all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Collaborates with a broad range of eco-system partners. Accountable for risk management and compliance . Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Utilizes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and through collaboration with eco-system partners. Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement. Manages and coaches to the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment. Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development. Makes talent development a priority for all branch team members . Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace. Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. To learn more about this and other opportunities on our team.Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Approach, Results-OrientedCompetenciesBranch Banking Services, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales ManagementWork ExperienceRoles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 3+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.Pay TransparencyBase Salary: $47,500.00 – $117,600.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 11/23/2024, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Job Profile Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Branch Manager within PNC's Retail Banking organization, you will be based in Greensboro, NC.Job Description Manages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Leads and influences the agenda of a broad range of eco-system partners. Accountable for risk management and compliance in a complex business environment. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and by effectively leading eco-system partnerships . Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement. Leads, coaches and ensures the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment. Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development . Makes talent development a priority for all branch team members. Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace. Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers. To learn more about this and other opportunities on our team.Watch this video. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Approach, Results-OrientedCompetenciesBranch Banking Services, Delegation, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales ManagementWork ExperienceRoles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationNo DegreeCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk. Compensation Range Annual Salary: $125,000.00 - $140,000.00 (Amount based on relevant experience, skills, and competencies.) About This Job The main purpose of this job is to collaborate with the Director to design and implement short- and long-term initiatives that support the Wealth Operation's strategic goals. Essential Functions Collaborate with the Director to design and implement short- and long-term initiatives that support the company's strategic goals Lead the Wealth Operations Reconciliation team, offering strategic guidance to drive process improvements and optimize functionality, with a strong emphasis on client impact and reconciliation accuracy Support the oversight of the Corporate Action & Income teams, contributing insights to drive process improvements Maintain strong relationships with the Wealth Operations Middle Office. Conduct regular meetings to align on initiatives and actions needed by the Wealth Operations teams. Adopt a continuous learning mindset to proactively develop new skills and knowledge, enabling the ability to take on increased leadership responsibilities within the Wealth Operations department and drive department success Lead, mentor and motivate team members to implement the department strategy and be responsible for upholding the company culture and driving it within the organization Communicate decisions, priorities and relevant information to appropriate levels of staff effectively Oversee budget management, planning and expenditure Perform other duties as assigned Knowledge, Skills & Abilities Required Strong knowledge of the Wealth and Capital Markets Operations field, including knowledge of best practices Strong knowledge of Wealth Operations, including best practices for bank-wide reconciliations, asset setup, accounting, and corporate actions Proficient in staying updated on trust legislation, regulatory guidelines, market trends, and conditions impacting debt and equity securities, as well as their placement, marketing, and administration Ability to drive results and balance management of organizational risk and meeting goals of the business Excellent interpersonal skills, including the ability to work across the organization and interact/influence/negotiate effectively at all levels of management and peers Strong leadership skills with ability to motivate team members and foster a positive team environment that gives way to collaboration and unified goals Ability to think critically, solve problems, make decisions and build trust across the company and effectively envision, develop, and implement new strategies to address competitive complex business issues Expert general management knowledge and skills, such as departmental goal setting and planning, budgeting and personnel administration Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Intermediate level proficiency with Microsoft Word, Excel and Outlook Education & Experience Bachelor's degree in Accounting, Finance, Management or equivalent combination of education and experience required. Master's degree preferred 8+ years Trust or Capital Markets Operations experience required 5+ years management experience required Series 99 licensing required ***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Group Manager I, Wealth Management job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $125,000 - $140,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. #LI-Hybrid The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. Location: 811 MAIN, Kansas City, Missouri 64105 Time Type: Full time

CFCU Community Credit Union (CFCU) is in search of an experienced and dynamic Multi-Site Branch Manager, reporting directly to the Assistant Vice President of Branch Operations. The ideal candidate will have thorough knowledge of financial institutions branch operations and the ability to lead the branch teams in a fast paced and exciting environment. The Multi-Site Branch Manager will be responsible for promoting an environment that emphasizes CFCU's culture, ensuring that the branch teams are holding true to CFCU's mission, vision, and values with every member interaction. In addition to fostering a positive work environment, this individual will be actively involved in supporting and enriching the communities we proudly serve. Requirements: To build high-quality teams through regularly scheduled one-on-one coaching sessions, group meetings and leading by example. To encourage your teams to engage with each other and the members and encourage a fun environment that engages staff and encourages them to enjoy their time at work. Promote an environment founded on CFCU's Mission, Vision, & Values while inspiring employees to follow with every member interaction. Responsible for successfully tracking and exceeding assigned sales goals by providing a positive and motivational leadership style that guides employees to the desired results while having our member's best interests in mind. Works with L&D to provide continuing education for all employees on products, services and scheduled promotions. To guide and develop employees through mentoring, one on one coaching, and measured performance. To understand and be able to perform all responsibilities and learning objectives of Tellers, Teller Supervisors, and MRRs or UAs and serve as role models for the branch in all aspects of member service, sales, procedure/policy adherence, and professionalism. To understand and accurately execute procedures for opening and servicing consumer, business and special account types. To understand and accurately execute procedures for processing, underwriting, and servicing consumer loans. To build a high-quality sales team through regularly scheduled one-on-one coaching sessions, group meetings and leading by example. To identify and develop employees through mentoring, one on one coaching, and measured performance. To cross-train all employees effectively and efficiently to support all functions and day to day tasks within the branch environment. Responsible for developing and maintaining the highest quality experience level for both external and internal members through thoughtful communications using active listening, empathy, & professionalism at all times. Represent your branches/Retail Team on strategic project committees in advancing CFCU's strategic goals and informing the AVP Member Experience of these findings. To successfully lead employees through an ever-changing business environment with professionalism while focusing on their strengths to adapt to the changes Understanding the importance of addressing and resolving member issues and concerns under any circumstances. Using understanding, empathy, active listening, & and outside the box thinking, to formulate and deliver a solution that is the most beneficial to the members and CFCU. Responsible for hiring of staff, assigns jobs, conducts performance appraisals, counsels employees and works in conjunction with AVP of Member Experience & HR in all disciplinary matters. Builds and maintains strong & professional working relationships and open communication with all business groups and management throughout the organization. Represents CFCU in business development initiatives and community outreach functions. Ensures that the branch and employees are operating in accordance with established CFCU policies, procedures, and within legal and regulatory requirements. Desired Skills: A 2-yeardegree in Business; relevant work experience will be considered in lieu of a degree. 3 years Credit Union/Banking experience, with 2 years' experience in branch operations. Proven management experience in a financial institution, typically 2 years. Must have or obtain the following within assigned time frames: Notary License, Signature Guarantee, and NMLS Registration. The ability to lead, motivate and develop a strong team. Excellent communication skills, both written and oral. Must be a good listener and confident communicator Strong judgement and the ability to fully learn about and understand a situation before acting. Willingness and ability to adapt and change according to the Credit Union's evolving needs. Strong knowledge of products, services, and technology. Well organized and detail oriented. Proven ability to exceed goals. Sales and business development skills. Equal Employment Opportunity: Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. CFCU provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.

The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our hyperscale customers. This individual will work closely with internal data center operations and engineering teams and customer stakeholders to manage technical requirements, resolve operational issues, and drive continuous improvement. The ideal candidate will have a strong background in data center operations, customer relationship management, and technical problem-solving including familiarity with building automation systems, technical schematics, and root cause analysis process. Responsibilities: Customer Liaison: Act as the primary operational point of contact between internal teams and the customer's operations teams, managing day-to-day technical inquiries and fostering strong customer relationships. Operational Alignment: Collaborate with internal operations teams to ensure that the customer's operational requirements are understood and implemented effectively, including responding to incidents, planned works, and maintenance schedules. Technical Issue Resolution: Manage and coordinate the resolution of technical and operational issues in collaboration with engineering and technical teams, ensuring timely communication and resolution for the customer. Performance Monitoring & Reporting: Track, analyze, and report on the performance of data center operations against customer Service Level Agreements (SLAs) and key performance indicators (KPIs). Present regular updates to both internal leadership and customer stakeholders. Incident Management: Oversee and manage incidents, ensuring proper escalation, communication, and resolution with the customer. Provide post-incident reviews and improvements to both internal and customer operations. Capacity Planning & Change Management: Work with the customer to understand future capacity and operational needs, driving internal coordination for smooth change management processes. Customer Engagement & Satisfaction: Proactively engage with customer operations teams to gather feedback, identify opportunities for improvement, and ensure overall satisfaction with our data center operations. Project Coordination: Support project-based initiatives such as new site developments, capacity expansions, or technical upgrades, serving as the customer's advocate within internal project teams. Documentation & Compliance: Ensure that all customer-facing documentation, including operational playbooks, technical procedures, and incident reports, is up to date and aligns with both internal and customer expectations. Qualifications: Minimum 5+ years of experience in data center operations or technical customer-facing roles, preferably within the data center or technology industries. Experience interfacing with hyperscale customers or large-scale enterprise customers in a technical capacity. Proven experience managing incidents, escalations, and operational communications between technical teams and customers. Strong understanding of data center infrastructure (mechanical, electrical, and critical systems). Excellent communication skills with the ability to translate complex technical concepts into clear, actionable communication for customers. Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail. Proven problem-solving and decision-making skills, particularly under time-sensitive circumstances. Familiarity with incident management tools and methodologies (e.g., ITIL) is a plus. Strong customer relationship management skills and a proactive, solutions-oriented approach. ITIL Certification or equivalent operational management frameworks preferred Experience with hyperscale data center environments preferred Knowledge of cloud infrastructure and associated customer technologies preferred Education / Certifications: Bachelor's degree in Engineering, Information Technology, or a related field. Equivalent experience will be considered. Salary Ranges: $100,00.00 - $140,000.00 CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our hyperscale customers. This individual will work closely with internal data center operations and engineering teams and customer stakeholders to manage technical requirements, resolve operational issues, and drive continuous improvement. The ideal candidate will have a strong background in data center operations, customer relationship management, and technical problem-solving including familiarity with building automation systems, technical schematics, and root cause analysis process. **Responsibilities:** + Customer Liaison: Act as the primary operational point of contact between internal teams and the customer's operations teams, managing day-to-day technical inquiries and fostering strong customer relationships. + Operational Alignment: Collaborate with internal operations teams to ensure that the customer's operational requirements are understood and implemented effectively, including responding to incidents, planned works, and maintenance schedules. + Technical Issue Resolution: Manage and coordinate the resolution of technical and operational issues in collaboration with engineering and technical teams, ensuring timely communication and resolution for the customer. + Performance Monitoring & Reporting: Track, analyze, and report on the performance of data center operations against customer Service Level Agreements (SLAs) and key performance indicators (KPIs). Present regular updates to both internal leadership and customer stakeholders. + Incident Management: Oversee and manage incidents, ensuring proper escalation, communication, and resolution with the customer. Provide post-incident reviews and improvements to both internal and customer operations. + Capacity Planning & Change Management: Work with the customer to understand future capacity and operational needs, driving internal coordination for smooth change management processes. + Customer Engagement & Satisfaction: Proactively engage with customer operations teams to gather feedback, identify opportunities for improvement, and ensure overall satisfaction with our data center operations. + Project Coordination: Support project-based initiatives such as new site developments, capacity expansions, or technical upgrades, serving as the customer's advocate within internal project teams. + Documentation & Compliance: Ensure that all customer-facing documentation, including operational playbooks, technical procedures, and incident reports, is up to date and aligns with both internal and customer expectations. **Qualifications:** + Minimum 5+ years of experience in data center operations or technical customer-facing roles, preferably within the data center or technology industries. + Experience interfacing with hyperscale customers or large-scale enterprise customers in a technical capacity. + Proven experience managing incidents, escalations, and operational communications between technical teams and customers. + Strong understanding of data center infrastructure (mechanical, electrical, and critical systems). + Excellent communication skills with the ability to translate complex technical concepts into clear, actionable communication for customers. + Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail. + Proven problem-solving and decision-making skills, particularly under time-sensitive circumstances. + Familiarity with incident management tools and methodologies (e.g., ITIL) is a plus. + Strong customer relationship management skills and a proactive, solutions-oriented approach. + ITIL Certification or equivalent operational management frameworks preferred + Experience with hyperscale data center environments preferred + Knowledge of cloud infrastructure and associated customer technologies preferred **Education / Certifications:** + Bachelor's degree in Engineering, Information Technology, or a related field. Equivalent experience will be considered. CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume. Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today! CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email ******************* or call: ************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne's dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company's overall success. CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne's leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world's largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (****************************************************************************** . All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (****************************************************************************************************************** CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (******************************************************************************************************************* for more information. As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (************************************************************************************************************************

Job Title Site Water Treatment Operations Manager Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact You'll Make in this Role As a site leadership team member at 3M Cordova, the role of Site Water Treatment Operations Manager will play a critical role in setting and executing the strategic direction for the site's water treatment processes. Here, you will make an impact by being responsible: * to act as key member of site leadership team helping to ensure achievement of all production targets to satisfy business needs. * to lead, mentor, and enforce site EHS procedures/ practices and ensure site compliance to all relevant regulations, policies, and procedures. * to oversee the daily operations, ensuring compliant, efficient, an effective treatment processes while driving continuous improvement in all aspects of the operation. * to work closely with the water treatment technical team (Division Waster Treatment Manager and process engineers) to drive improvement, reliability, compliance, and to meet business needs. * to create and develop all aspects of the water treatment organization and personnel skill sets to meet changing business goals. * to ensure water treatment personnel at all levels are recruited, fully competent, trained and supervised to operate within all relevant legislation and standards. * to develop/monitor/control all agreed budgeted costs related to site maintenance to align with agreed site costs. Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: * Bachelor's degree from an accredited institution (completed and verified prior to start) * Five or more years in manufacturing, engineering, or facilities / maintenance engineering experience * Three or more years in manufacturing, engineering, or maintenance leadership experience Additional qualifications that could help you succeed even further in this role include: * Previous site water / wastewater treatment operational management experience. * Bachelor's degree or higher in an engineering or technical discipline. * Seven or more years in manufacturing, engineering, or facilities / maintenance engineering experience. * Previous site leadership experience. Work location: * 3M Cordova, IL * Office / Plant Based Role Travel: May include up to 5% domestic Relocation Assistance: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws. U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc.) or non-U.S. citizens. To comply with these laws, and in conjunction with the review of candidates for those positions within 3M that may present access to export controlled technical data, 3M must assess employees' U.S. person status, as well as citizenship(s). The questions asked in this application are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position. The decision whether or not to file or pursue an export license application is at 3M Company's sole election. Supporting Your Well-being 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting Applicable to US Applicants Only:The expected compensation range for this position is $164,612 - $201,193, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************** Good Faith Posting Date Range 04/21/2025 To 05/21/2025 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M. Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M. Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/ 3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, pregnancy, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.

Job Description Our vision is that Pearl is the pioneering Plazamaker of North America through creating places and experiences to cultivate human connectedness. Every person who joins our organization is invited to join us in pursuing this vision and making Pearl the place to be. As Pearl continues to grow and expand our offerings, Pearl is expecting growth in people living, working, and enjoying all that is available in the neighborhood. Our team will add services to our portfolio in pursuit of the continued innovation and the service level that is associated with Pearl. While recognizing this growth, we will continue to focus on sustainability by providing solutions that can transform San Antonio and the commercial real estate industry. The Cowork Manager is directly responsible for the seamless day-to-day operations and the generation of leads while offering a consultative approach to identify the workspace that best meets the future member’s needs. This is a highly interactive role built for someone who enjoys networking and developing relationships. In addition to engaging with the members, the Cowork Manager is responsible for the physical space set up and maintaining an optimal workspace for its members and visitors. The goal is to create a space where members and guests are happy, productive, and thriving feeling a sense of community. Own the On-site Member & Guest Experience Model trust and collaboration as a key value of the community Always put members first, and be eagerly responsive to their needs which directly impacts membership growth and retention. Encourage members to develop relationships with each other through programming, seating arrangements, active introductions, and member events Collaborate with members to act as a connector, introducing members and small businesses to local resources Manage and master memberships and bookings through online software platform used for billing, door access, and membership agreements. Facilitate the receiving of member deliveries, including mail, small parcels, and freight deliveries. Manage member communications, such as, facility notifications, announcements of new members, upcoming events and opportunities to engage with other members and the community Practice candor with members and guests by open and timely communication regarding challenging topics. Resolving member issues timely. Business Development Develop and implement sales strategies to attract and retain members that fit within Pearl Cowork’s culture and mission. Manage the full sales cycle from the generation of leads and proactive sales Monitor and report on local market competition Attend promotional and networking community events to broaden the reach of Cowork. Greet guests and drop ins to the coworking space and provide tours and membership information to prospective members Identify the space that best suits the prospective member’s needs. Onboard new members by walking them through the contract agreement, billing arrangements, and education of the software and Cowork space. Work with manager to set and achieve sales objectives, occupancy rates and pricing. Assist with annual budget preparation, monthly Pearl slide decks reporting on financial status Prepare and submit weekly and monthly reports to manager Maintain relationships with key vendors, partners and stakeholders Act as brand ambassador, understanding the coworking space brand differentiator in the marketplace and the unique value proposition Plan and promote monthly events for the coworking space that draw in new members and allow current members to network and connect. Prepare marketing and media campaigns in collaboration with and as directed by manager and marketing team Support and provide proactive brand presence on social media channels. Market and advertise the coworking space and events on social media and through other local marketing channels. Collaborate with the marketing team to execute a monthly newsletter to prospects, alumni and active members Facilities and space management Manage all space operations to ensure best service for members Maintain and coordinate maintenance of the space to ensure availability of key facilities and resources like the wifi network, kitchen, printer/copiers run smoothly Submit maintenance tickets for repairs to the space and key resources, including emergency after hours Ensure satisfactory cleaning of space by janitorial staff. Furniture and office management and planning Required Education and Experience Preferably a bachelor’s or associate degree. High School degree or general education degree (GED) required. Demonstrated success in a sales, marketing, or management role.