Specialist Work From Home jobs

Bilingual - English-Spanish (Required) Responsible for communicating with physicians and patients regarding plan benefits and eligibility. This position emphasizes member education, customer service and front-line problem solving. Essential Duties and Responsibilities: Thoroughly understands the managed care philosophy and the company's products. Receives and responds to member and provider phone calls/inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Receives, records, and resolves member complaints and problems. Answers calls in a pleasant and courteous manner within 30 seconds. Routinely accesses member information via multiple computer systems. Accurately documents member and provider contacts on the computer system. Responsible for ensuring that members receive accurate and complete information. Communicates effectively and professionally with members, providers, and state agencies. Screens telephone calls and directs to the appropriate area or person as necessary. Acts as a liaison between members, physicians, and health plan. Researches member concerns and attempts to resolve issue during call. Works in coordination with other departments concerning member and provider issues. Prepares documentation and reports for review by the Customer Services Director and Supervisor. Maintains confidentiality per HIPAA guidelines. This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Skills and Abilities: Verbal and written communication skills. Ability to work independently. Ability to meet deadlines. Ability to maintain a good rapport and cooperative working relationship with team. Work Schedule: As a continued effort to provide a safe and productive work environment, Community Care Plan is currently following a hybrid work schedule. Staff are able to work from home 3 days a week and will report to the office 2 days a week. *****The company reserves the right to change the work schedules based on the company needs. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. Qualifications High school diploma or general education degree (GED) Bilingual - English-Spanish (Required) Two to four years related experience and/or training; or equivalent combination of education and experience. Knowledge of word processing software, spreadsheet software, internet software Epic software (preferred)

Be the voice of our brand-and the heart of the customer experience. At Murrelektronik, our Customer Service Specialists are proactive problem solvers, relationship builders, and trusted partners for our clients. In this role, you'll manage a defined segment of customers, ensuring they receive timely support, accurate information, and a high-touch experience from quote to delivery. You'll also be a key connector-bridging the gap between our internal teams and clients to ensure every interaction feels personal, professional, and positive. What You'll Do Respond to inbound customer inquiries via phone, email, and case management with efficiency and professionalism. Process and track orders accurately, ensuring customers are always informed and supported. Create timely and accurate pricing and availability quotes (P&A), including special pricing requests. Proactively engage with your assigned client segment, offering tailored product and service recommendations. Develop and share client-specific reports to support ongoing relationships and business planning. Collaborate with internal teams, including Customer Service Representatives and Customer Success Managers, stepping in to assist as needed. Attend regular training to stay sharp on our product offerings and customer service tools. Continuously build your knowledge of our products and solutions. What You Bring 3-5 years of experience in customer service, preferably in a B2B or technical environment. Strong skills in SAP (or similar ERP/CRM systems) and Microsoft Office Suite (Outlook, Excel, Word, PowerPoint). Excellent written and verbal communication skills. Detail-oriented mindset with a drive for accuracy and follow-through. Customer-first attitude-empathetic, energetic, and solutions-focused. Ability to multitask, prioritize, and thrive under pressure. High emotional intelligence and a team-player approach. Bonus: Bilingual communication skills. Occasional travel may be required for training or team events. Why You'll Love It Here Medical, dental, and vision benefits (with HSA contributions) Telemedicine and dedicated healthcare support-even if you waive our plan Generous PTO, paid holidays, and volunteer time off Paid parental leave Fitness reimbursement Work from home days 401(k) with a 4% company match Tuition reimbursement and professional development support You'll represent a respected brand and help shape our customer relationships. Apply today!

ACHC is currently recruiting a personable and energetic Account Advisor to perform the associated duties which support and accomplish the accreditation process for all accreditation programs. This person will educate customers on the flexibility and capabilities of ACHC, in order to develop customer relationships that promote retention and loyalty. The ideal candidate will possess the exceptional interpersonal skills needed to provide the high level of customer service that ACHC is known for and expects. Responsibilities include: Provides Customer Service support to all clients from first point of inquiry through all phases of the accreditation process for all programs. Processes accreditation documents through all phases of the process within established time frames listed in this position description and in accordance with established policies and related Work Instructions. Scores data collection documents and develops clear, concise summary of findings, including appropriate recommendations to customers. Reads and understands all program standards and accreditation policies and procedures. Reviews and recommends changes to department policies and associated control documents to maintain the integrity of departmental processes. Revises policies and control documents, as assigned. Job Requirements: Minimum two-year Associates Degree (Bachelors preferred) in a business related field with three years of relevant work experience in a business setting, or a high school education with a minimum of five years of relevant work experience in a business setting. Prior Customer Service experience required, with proven success in building and maintaining positive working relationships. Experience working with computer systems with proficient use of database and other office system programs; proficiency in Microsoft Office applications. Strong oral and written communication skills a must, as are attention to detail and organizational skills. This position is located in Cary, NC with hybrid remote-working privileges. Compensation includes base salary + bonus. At ACHC we hire only the best. As a non-profit company with a rapidly growing customer base, our philosophy is innovation, honesty, and quite simply, excellence. Our industry mindset coupled with our small-size atmosphere affords us the ability to provide a competitive salary along with 100% paid Medical, Dental, and Vision benefits for individuals. If you're a goal-oriented individual who would like to experience the ACHC difference, we'd love to have you join our team. Accreditation Commission for Health Care is an Equal Opportunity Employer.

Key Responsibilities: · Provide technical support for desktop/laptop hardware, software, and peripheral issues. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience.

The American Board of Internal Medicine (ABIM) is currently seeking a Customer Relationship Advocate (CRA) to join its Customer Experience (CX) team. In this role, the CRA is responsible for managing high profile customer relationships through multi-channel interactions. The role requires providing complete and accurate information regarding certification in Internal Medicine, its Subspecialties, and the Maintenance of Certification (MOC) Program. The CRA must have the ability to comprehend and retain current and historical knowledge regarding ABIM's multifaceted products and services. The CRA is a consummate professional, with the patience and skillfulness to guide examination candidates and diplomates through their individual training and recertification pathways, and be proficient in describing all aspects of ABIM products, services and programs. Reporting to the Customer Experience (CX) Manager, the CRA is responsible for the following: Represent ABIM's brand by interacting with high profile customers with respect, empathy, and diplomacy. Respond to complex multi-channel inquiries regarding ABIM, including policies, procedures, training requirements, registration, and exams. Meet customer needs through the efficient resolution of inquiries. Ensure customer information is current and accurate within the customer relationship management (CRM) system, and other customer tracking tools. Ensure appropriate and timely follow up to customers when additional information is requested by them. Process requests for customer-initiated transactions to complete MOC requirements. Manage outstanding case management work. Ensure all contacts are documented in the appropriate source application. Maintain relevant ABIM knowledge by participating in educational workshops and self-led learning. Assist with special projects and miscellaneous tasks, as needed. The ideal candidate has an undergraduate degree, or equivalent professional background, with a minimum of 3+ years of experience in a customer-facing role, preferably within a high touch relationship-focused environment; experience in supporting or communicating with physicians is highly desirable. The successful incumbent will have solid interpersonal and written communication skills, along with a consistent attention to detail and excellent organizational & time management abilities. They will also have a proven ability to explain information clearly and relate well to others, while maintaining a calm, professional demeanor. Expertise in handling sensitive issues with empathy, respect, diplomacy, and confidentiality is a must. Proficiency in MS Office; experience utilizing CRM functionality and supporting web-based portals, a plus. This role is based in our offices at 510 Walnut Street, Philadelphia PA, with the ability to work remotely three days a week. Our technology and facility teams provide and support a seamless hybrid work environment for all employees. * * * At the American Board of Internal Medicine (ABIM), our team of unique and talented professionals, and the inspiring work they do, are essential to meeting the needs and expectations of ABIM's diverse community of physicians. ABIM is like no other workplace, and we are proud of it. We are committed to recognizing the importance of our people by investing in their lives through ongoing learning opportunities and exceptional total compensation & benefit offerings. We look forward to learning more about your interest in joining our team. EOE

Job Title: Customs Imports Specialist (75% Remote) Pay Rate: $35 to $38.19/HR Duration: 24 months Shift: 8 AM - 5 PM We are looking for a Customs Imports Specialist (75% Remote) who will provide guidance relating to US Customs processes, as well as facilitate transactional support for US imports and exports. Prepare and submit clearance instructions to customs brokers while ensuring full compliance with US import and internal requirements Work with various importing requirements such as FDA, EPA, AD/CVD, Section 201,301,232, quotas, and Free Trade Agreements Monitor U.S. imports to ensure timely clearance and resolve problems as necessary Ensure full compliance for export transactions, including the review of export documentation, filing of Electronic Export Information, and record retention Interface with customs brokers, internal departments, and suppliers to obtain needed information and ensure consistency with defined import and export processes Requirements: Bachelor's Degree or High School Diploma and relevant years of experience 2+ years of direct US import and export experience Direct experience with reviewing, preparing, and processing import entries and export shipments Excellent knowledge of US Customs regulations, US Tariff database, General Rules of Interpretation, and customs brokerage activities Advanced knowledge of trade preferences (such as USMCA), duty minimizing programs (such as US Goods Returned), and valuation regulations This role requires strong interpersonal attributes, including: high ethical standards, strong organizational and communication skills, high attention to detail, highly self-motivated, and a team player. Exceptional analytical, problem-solving, and organizational skills Effective written, verbal, and presentation communication skills Must possess strong skills with Microsoft Excel, Word, and Outlook; PowerPoint a plus! Preferred Knowledge/Skills, Education, and Experience Experience with SAP preferred Licensed US Customs Broker preferred

Day to Day Description: The Service Center Rep will perform heavy data entry (80%) and outbound calls (20%) supporting health plan enrollment. The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service-related activities. Duties could include one or more of the following: performing database maintenance and research tasks to support the contracts administration, cash control operations and assignment of medical record numbers, to generate and distribute contracts and member I.D. cards, to provide facilities support and to enter documents into the workflow imaging system. Main responsibilities: Data Entry (80%) and Outbound Calls (20%) - Complex role that requires critical thinking and problem solving abilities Reason for calls: member missed information on benefits application Ideal Experience 2+ years' experience with heavy data entry, background in accounting, finance, healthcare or insurance preferred Proficient in data entry, spelling & grammar, typing, and basic mathematics Demonstrated experience in Customer Service Ability to diagnose, analyze and solve quantitative and qualitative problems Strong business acumen and ability to communicate clearly and professionally Experience with PC window-based computers Ability to work in a fast paced environment with strong attention to detail Ability to learn and adapt to new business requirements, flexible to change New graduates welcome! **Onsite for first seven weeks of work, remote after** MUST LIVE WITHIN 1 HOUR OF THE WORKPLACE **Start date August 4th** **6 Month Contract - With Possibility to Convert Permanently**

Epitec is seeking an experienced Medical Management Intake Specialist to join our Healthcare client's team! Details W2 long-term contract Candidate should be local to the Metro Detroit Area Schedule: 100% remote Responsibilities Work collaboratively and maintain positive relationships with providers Receive faxes and interpret prior authorization requests Handle inbound and outbound calls with providers Required Skills/Experience 2 years of experience in healthcare, insurance, or related field. Customer service experience Understanding of health insurance processes Medical terminology knowledge/Medical background Strong phone skills when handling calls Required Education Highschool diploma or GED required Associate level degree HIGHLY preferred Soft Skills Problem-solving skills Collaboration Excellent verbal and communication skills Detail-oriented

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Grow Your Skills, Grow Your Potential Responsibilities Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses. We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service. Key Responsibilities: Conduct on-site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines Where you'll work: This position is located in Santa Barbara, CA. Competitive candidates should reside within one of the listed zip codes and will service this same territory: 93001, 93003, 93013, 93022, 93023, 93060, 93067, 93101, 93103, 93106, 93108, 93109, 93110, 93111. This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours. Qualifications Competitive candidates must demonstrate: Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims Strong knowledge of property insurance policies, coverage and claim handling practices Knowledge of both residential and commercial building construction Familiarity with local regulations and compliance requirements in your assigned territory Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus Proven ability to assess damages, estimate repair costs, and negotiate settlements Detail-oriented with strong organizational and analytical skills Proficient in using claims management software and other relevant tools Physical agility to allow for: frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces May be required to complete Rope and Harness Safety Training. A valid driver's license is required Preferred: Bachelor's Degree in a related field or equivalent work experience Experience in handling complex or high-value claims Construction background Water mitigation inspection experience Xactimate, XactContents Additional Details: Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s). State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing For Los Angeles candidates: Pursuant to the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with criminal histories. For San Francisco candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our Benefits Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $64,965.62 - $100,451.11 / annually; $32.24 - $49.85 / hourly Starting salary will be based on skills, background, and experience High end of the range limited to applicants with significant relevant experience Potential yearly incentive pay up to 15% of base salary At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more! Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union! Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team! #LI-DS3 PandoLogic. Category:Insurance, Keywords:Insurance Examiner, Location:Santa Barbara, CA-93121

As a Structured Credit Services (SCS) Specialist, you will serve as the primary point of contact for clients and manage the overall relationship for a portfolio of Special Purpose Vehicles (SPVs), particularly those tied to Collateralized Loan Obligations (CLOs). This role focuses on compliance and valuation reporting, as well as overseeing complex cash transactions for high-profile clients. You will also take on a leadership role within the team and collaborate closely with internal stakeholders, including Bank Operations. Key Responsibilities: Act as the primary relationship manager for approximately 10 CLO SPVs. Oversee and review the work of Portfolio Accounting Analysts assigned to each CLO. Prepare and deliver monthly and quarterly investor reporting packages; maintain a deep understanding of all issued reports. Ensure compliance with each SPV's annual regulatory requirements, including Accountant's Reports and Issuer's Certifications. Liaise regularly with underwriters, investment managers, rating agencies, and bondholders. Take a leadership role within the Structured Credit Services team and support process improvements. Collaborate closely with Bank Operations and other internal teams to ensure smooth transaction processing. Qualifications & Skills Required: Bachelor's degree in Accounting, Finance, Business, Economics, or a related field. Solid understanding of general accounting principles and financial reporting standards. Familiarity with structured credit products, particularly CLOs. Proficiency in Microsoft Office applications, with advanced expertise in Microsoft Excel (complex formulas, modeling techniques). What We Offer: A diverse, inclusive, and collaborative work environment that embraces change and innovation. Hybrid working model with flexibility for in-office and remote work. Generous vacation, personal, and volunteer days. Competitive compensation package including health and wellbeing benefits, retirement savings, and parental leave. Access to employee resource groups, educational resources, matching gift programs, and volunteer opportunities. """Salary- $110k - $140k Base plus discretionary Bonus

• Hardware Inventory Management ensuring stock levels are constantly monitored. • Hardware request and receipt through our internal ordering system. • Actively monitoring the ticket queue and managing requests through to completion. • Housekeeping on IT rooms. • Supporting events like annual Power down - post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam). • Supports hardware decommissioning events. • Supports Business moves / changes - ensure involvement in early stages of planning. • Managing escalations through to conclusion. • Manage client expectations. • Setup and installation of Temporary training rooms / Office wide events - Expo's. • Comms room patching. • Supports work from home hardware requests. • Ensure that policies and guidelines relating to overtime and expenses are adhered to. All local guidelines for cost control are adhered to. • Manage own workload to ensure that assigned activities are completed within targets defined within SLA's/OLA's. • Demonstrate high levels of customer care behaviors at all times and adopt an approach that shows consistent commitment to providing a customer focused quality service. • Work across lines of service to ensure a coordinated approach to providing support for the customer. • Actively participate in a program of Continuous Service Improvement taking ownership of actions that deliver results. • Perform basic troubleshooting, system upgrades and replacements for employees. • Deploy equipment for new hires and refreshes and collect equipment from offboarded employees. • Evaluate user requests and requirements and recommend effective technological solutions. • Install, configure, and troubleshoot hardware, including desktops, laptops, and peripherals. • Will be required to work outside business hours and participate in additional weekend work. • Image/re-image computers, configure IP phones and mobile phones. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Responsibilities: Customer Support Provide comprehensive support to treasury customers, including answering questions, setting up accounts, resetting passwords, and updating agreements and transaction limits for all treasury products, including ACH Origination, Wire Origination, Remote Deposit Capture, Lockbox, Account Analysis, and other services. Serve as the first point of contact for escalated issues and provide solutions for complex customer requests or problems. Provide exceptional customer support, troubleshooting complex issues, and ensuring resolution within established timeframes. Provide demonstrations and training for customers on treasury product usage, including the installation and troubleshooting of hardware/software. Process and Compliance Perform Account Analysis review and account maintenance. Oversee the initiation, execution, and review of treasury agreements to ensure accurate and timely implementation of contracted services. Verify that contracted services are implemented within expected timeframes and accurately to ensure service fees are appropriately charged. Monitor customer accounts to ensure services are delivered as requested and comply with treasury management procedures and bank policies. Create and update department procedures and training materials to ensure team alignment with best practices. Innovation and Projects Assist with research and development of special projects, perform support functions related to departmental tasks, and frequently interact with officers and other departments. Contribute to special projects and manage departmental initiatives as assigned. Technical Skills: Proficiency in Treasury Management Systems and related technologies. Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint). Familiarity with banking software and online banking platforms. Preferred Qualifications: 1+ years of experience in Treasury Management or operational support. Demonstrated leadership abilities or previous experience in a senior/lead role. Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP), preferred. Work Environment: Flexibility for remote work options, if applicable. Ability to manage multiple priorities in a deadline-driven, fast-paced environment.

Functional Support Specialist / Technical Support Specialist This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. About the job: As a Functional Support Specialist at Odoo, you play a key role in helping us bring speedy solutions to our valued small and medium-sized business (SMB) customers in North America. You'll work closely with other customer-focused roles, contributing to our team's growth and playing a big part in Odoo's overall success. Your understanding of the ins and outs of SMBs and their different functions is crucial for this position. Join us at Odoo and make a meaningful impact with your expertise supporting our valued SMB customers. Responsibilities: Expertise: Become proficient in utilizing Odoo's SaaS/Cloud-based applications Problem-solving: Prioritize and implement innovative solutions for resolving customer inquiries Communication: Effectively communicate ideas and solutions to customers using written and verbal methods Customer satisfaction: Ensure prompt and accurate resolution of customer issues to enhance their satisfaction levels Collaboration: Engage with Engineering, Product, and Developer teams to escalate critical issues and provide valuable feedback Product testing: Actively participate in testing new and updated products, offering insights for improvement Support channels: Address Tier 1 and 2 issues via email, chat, and phone Customer feedback: Collect and convey user feedback to the product team to contribute to feature development Must-Have: Bachelor's degree SaaS familiarity and knowledge of G Suite Ability to communicate technical concepts clearly and effectively, both written and orally Ability to learn quickly Thrive in a critical learning and social setting, embracing new challenges and opportunities Nice to Have: Business experience at an ERP Experience/knowledge with tickets-support Previous work experience in a fast-growing startup environment Sociable and outgoing Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $63,000-$95,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

The Company Caring Gene Healthcare Career Pathways, Inc. (CG), an affiliate of Iroquois Healthcare Association, is a non-profit healthcare workforce development organization promoting career pathways training in healthcare. The Program We have an exciting opportunity available for an Educational Case Specialist for our growing team of professionals. The Role The Educational Case Specialist will assist students pursuing healthcare credentials by providing foundational support throughout their educational journey. They will focus on offering guidance, facilitating access to resources, and supporting students with basic academic and career-related inquiries, while collaborating closely with the Regional Educational Case Managers and other team members. Essential Duties and Responsibilities: · Conduct initial intake process for potential Caring Gene students · Reach out to prospective students to gather any missing information required for their application · Maintain accurate records of student participation and basic progress updates. · Assist in connecting students with appropriate support services and resources. · Support job placement activities by providing basic application assistance. · Participate in data collection for program reporting under the supervision of senior staff. · Collaborate with internal team members to enhance student engagement and program offerings. Qualifications: · Associate's degree in Education, Social Work, Psychology, Human Services, or a related field (Bachelor's degree preferred). · Previous experience in an educational support or administrative role is a plus. · Basic understanding of challenges faced by post-secondary students. · Strong communication and interpersonal skills. · Ability to manage tasks independently while working collaboratively in a team. · Proficiency in Microsoft Office applications (Word, Excel, PowerPoint). · Experience with CRM systems (e.g., Salesforce, HubSpot) is a plus. · Willingness to travel within the region as needed. Reports To: Caring Gene Director of Educational Support Services Employment Type: Full-time, grant-funded position through March 31, 2027 Job Function: Case Management support Industries: Non-profit Organizations Join our team and support an exciting initiative in healthcare workforce development. We offer competitive compensation packages, comprehensive benefits, and opportunities for growth. Apply today to be considered for this opportunity. Benefits: 401(k) 401(k) matching Bonus/variable pay Paid time off - 30 days plus 12 paid holidays Flexible schedule Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Vision insurance Employee Assistance program Physical setting: This position requires reporting to the Clifton Park, NY office at least 3 days per week. Remote work may be considered after 90 days at the supervisor's discretion. Schedule: Monday to Friday, standard 37.5-hour work week. Salary Range: $52,000 - $62,000 per year. Caring Gene Healthcare Career Pathways, Inc. (CG) does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor(s).

We are seeking an Appeals Specialist to respond to all assigned levels of denials by submitting appeal letters and required documentation to insurance companies within the appeal filing time limits. Submit external review requests and required documentation to the state within the filing time limits. Act as a patient advocate by identifying the path needed to obtain the maximum reimbursement under the insurance plan and work with the patient to get the denial overturned. Location: Middleburg Hts., Ohio - onsite for 1 month for training, then 100% remote, MUST LIVE IN OHIO Pay: $18-20.00 per hour - based on experience Shift: First Direct Hire Permanent Opportunity Job Responsibilities: Review assigned denials and EOBs for appeal filing information. Gather any missing information. Review case history, available documents, and payer history to determine appropriate appeal per client appeal strategy. Obtain patient and/or physician consent and medical records when required by the insurance plan. Gather and fill out all special appeal or review forms. Create appeal letters, attach the materials per client SOP, and send them for printing. Coordinate phone hearings with the insurance company, patient, and physician. Comply with all appeal process documentation and SOP's. Meet appeal filing deadlines by completing assigned worklist tasks in a timely matter and/or reporting to management when assistance is needed to complete the tasks. Report all insurance company requirement and denial trend changes to the team Supervisor and/or Manager. Participate in team and appeal meetings by sharing the details of cases worked. May undertake special projects assigned by the Production Supervisor or Manager. Ability to meet predetermined Productivity Goals based on the level of appeal. Ability to meet Quality Standard in place (90% or greater). Other duties as assigned. Requirements: High School diploma or GED Minimum of four years health insurance billing experience Knowledge of managed care industry including payer structures, administrative rules, and government payers Proficient in all aspects of reimbursement Ability to maintain confidentiality Detail oriented Possess excellent written and verbal communication skills Able to establish priorities, work independently, and proceed with objectives without supervision. Proficient in using Microsoft Excel and Word *We are looking for someone who can handle stress in a fast-paced environment with multiple priorities and deadlines while adapting to a changing atmosphere. The employee will be expected to make judgement decisions, grasp new ideas, and communicate with various employees and clients at all levels.

Marquee Insurance Group is a commercial insurance company specializing in transportation. We are committed to constantly improving our processes to make our client's experience better every day. We believe that providing a fun culture and the opportunity for growth creates an energetic and happy employee base, which in turn creates a positive experience for our clients. Our culture is unique and innovative, where we promote from within and believe in performance-based advancements. MIG has been recognized on the Pacesetters list as one of the fastest-growing private companies by the Atlanta Business Chronicle MIG has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution As an Operations Specialist, you will be responsible for maintaining client relationships in the Operations department. This position will be responsible for communicating with clients, teammates, and insurance companies to provide superior customer service. You will answer client inquiries, research issues, and provide solutions in a timely and friendly manner. *Must be willing to take and pass a licensing exam prior to start date* Responsibilities: Establish and maintain positive client relationships to ensure continued business. Provide prompt, accurate, and friendly client communication and service. Work directly with clients to handle complaints or issues, provide appropriate solutions and alternatives, and follow up to ensure resolution. Maintain knowledge of current processes and procedures to educate clients effectively on MIG services. Monitor incoming client inquires via phone and email. Open and maintain customer accounts by recording account information, advising on coverages, and providing quotes to new and potential clients. Track and report policy changes, process requests, and ensure accuracy and compliance while navigating through multiple systems. Collaborate and communicate with various departments effectively to achieve daily individual and team goals. Follow company protocol on appropriate steps in client resolution. Completes required training and licensing. Perform other related duties assigned. What we look for: Bachelor's degree in Business or related field Insurance knowledge preferred Exceptional customer service and problem solving skills Strong communication and organizational skills Possess an ambitious nature with attention to detail Team player with multi-tasking and prioritizing abilities Proficient in MS Office skills and related computer knowledge Our Benefits: MIG provides a competitive, comprehensive, performance-based compensation package for our full-time employees: Eligibility for Individual and Company bonus programs Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability Pet Insurance, Paid Family Leave, Employee Assistance Program Fully Paid Maternity Leave 401(k) with Company Matching 12 days of Paid Time Off, 4 Sick/Mental Health days, 7 Paid Holidays, 2 Flex Holidays, Work from Home Flexibility Company Paid Fitness Membership Volunteer Days and Opportunities with Company-Partnered Charities Internal Inclusion programs Marquee Insurance Group is an Equal Opportunity Employer

Ad Ops Specialist - Client Side - Health-care - $70,000 - $75,000 - Fully Remote in USA My client is a Fast Growing Health-care technology who has doubled in the last and is looking to do the same again this year due to high profit! They are fully remote here in the US and are looking for their next programmatic specialist. You will be joining a team of three programmatic specialist to help build out the programmatic offering within the company. They offer fully remote working, Unlimited PTO, 401K and amazing health-care! They also have a yearly company off-sight for a full week! The Job The Chance to work client side on Ad Ops Campaigns directly for my client within the healthcare space develop insights into optimising campaigns as well as assisting with strategic planning Reporting directly in to the Senior Director of Ad Operations giving you a Chance to progress and grow the Chance to work with Zero and first party data directly from the business! You At least 1 - 2 years experience in As Operations with experience using DCM and DoubleVerify Must come from an agency or company using DCM Knowledge of the Advertising landscape A team player who is also confident to make decisions alone when needed! Previous experience in ensuring campaigns are delivering on pace while optimising campaigns Must be located in USA Apply Now You can apply for this role now by sending us your CV or by calling us now! Don't forget to look at vacancies on our website and register as a candidate. Richard Morris Senior Manager Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

The Billing Specialist contributes to the billing functions and coordinates and manages the accounts receivable (AR) duties including accurate and timely completion and submission of the billing, collections, and management of the computer information system for billing of Medicare, Medicaid and other third party payers both electronically and on paper. PRIMARY RESPONSIBILITIES Accounts Receivable Accurately enters patient/client billing data, OASIS, visit charges, fee for service charges, and verifies discharge and admission data. Coordinates, reviews, and analyzes documentation and data entry supporting Medicare, Medicaid, and commercial payer requirements to ensure accurate and timely billing. Coordinates, reviews and analyzes accounts receivable tracking tools and maintains accounts receivable files in order to ensure accurate and timely claim submission and to prevent lost revenue. Ensures patient eligibility is confirmed through insurance companies and the Medicare or Medicaid systems as appropriate, and that the necessary paperwork is accurate and submitted timely to prevent lost revenue. Maintains tracking tools and data to ensure that all necessary information is secured for timely accurate payment. This includes eligibility, insurance verification, authorizations, certification and recertification as well as state required documentation for Medicaid. Ensures that the appropriate payers have been identified and verified. This includes securing and reviewing the Medicare secondary payer questionnaire, verifying required authorizations are in place with the Medicaid MCOs, etc. Assists in the preparation of monthly accounts receivable review reports in order to ensure accuracy and timely processing of claims billed. Alerts appropriate management team members regarding late or missing documents required for billing. Works to rebill and collect old accounts receivable and claims that have been rejected for payment. Alerts the Billing Manager of seriously overdue accounts receivable. Oversee prebilling processes by including, but not limited to, reviewing invoices created to ensure accurate data, clearing and being the direct contact for non-billable partial visits and over-authorizations, and clearing information as necessary from the EVV Aggregator. General Guidelines Adheres to the agency's Code of Conduct, conducting all business activities in a professional and ethical manner. Interacts with all staff, patients/clients, payers, and other customers in a positive fashion supporting the agency's mission and vision. Complies with the agency's general orientation and to agency policies and procedures including confidentiality and HIPAA guidelines. Maintains the confidentiality of patient/client and agency information at all times. Ensures compliance with local, state and federal laws, and established agency policies and procedures. Participates in staff meetings, department meetings, team meetings, briefings, inservices, committees and other related activities as needed. Job Types: Full-time, Part-time Pay: $20.00 - $28.00 per hour Benefits: Dental insurance Flexible schedule Health insurance Paid sick time Paid time off Vision insurance Work from home Schedule: Monday to Friday Ability to Relocate: Bala-Cynwyd, PA 19004: Relocate before starting work (Required)

Axios Professional Recruitment is currently seeking an experienced Customer Service Billing Specialist. The Customer Service Billing Specialist will be responsible for providing excellent customer service and support relating to billing inquiries and account management. This position is Mon - Friday with the potential of working from home on Friday after completion of training. Experience with Google Suite (Documents, Forms, Sheets, etc) is required. Experience with Zoho-CRM, Xifin-Billing, and pathagility would be a plus! Billing Specialist Benefits/Compensation: $18-22/hour Schedule: Mon-Friday 10:30am to 7:30pm Flexible work schedule Work from Home (after 90 days Friday becomes optional in office) Medical, Dental, Vision Vacation and Sick Time Billing Specialist Responsibilities: Exceptional verbal communication skills with the demonstrated ability to convey empathy and compassion remotely. Precise attention to detail and proven track record of accurately capturing and recording complex data. Experience successfully collaborating with others as part of a high-performing team. Proven ability to efficiently handle multiple tasks and assignments simultaneously. Familiarity with HIPAA regulations and standards regarding protected health information, with a strong commitment to confidentiality and privacy. Billing Specialist Qualifications: High school diploma or equivalent required. Minimum of two (2) years' experience in medical coding and billing. Thorough understanding of medical terminology is essential. Expert knowledge of insurance plans, carriers, and billing systems required. Ability to interpret explanation of benefits and apply them appropriately to our services. Familiarity with Customer Relationship Management Systems and Laboratory Information Systems preferred. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Documents, Sheets, Slides, Forms) required