Specialist Jobs in Waldorf, MD

About Us Would you like to become part of a modern healthcare organization? Then come and join us today! Join our team and make a meaningful difference in the lives of individuals and families. Entyre Care is a progressive, high growth start up organization geared for success in the Adult Foster Care community. As we continue the advancement of healthcare in homecare, we are seeking driven, motivated candidates that are excited to join a fast-paced environment. Candidate must live within reasonable commuting distance of Arlington, VA. Position Overview: We are seeking a detail-oriented and organized Customer Success Representative to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our customers receive seamless service by maintaining accurate records, streamlining workflows, and supporting internal teams with data and insights. Your focus on operational excellence will contribute to creating an exceptional customer experience. Key Responsibilities: Customer Data Management: Maintain and update customer information in our CRM system, ensuring accuracy and reliability for internal teams. Process Coordination: Organize and oversee customer onboarding, renewals, and follow-up schedules to ensure timely and efficient service delivery. Customer Outreach & Follow-Up: Proactively follow up with clients daily via phone and email to ensure timely completion of onboarding steps, address questions, and maintain engagement throughout their homecare journey. Reporting & Insights: Generate and analyze reports on customer engagement, satisfaction, and retention metrics to inform team strategies and decision-making. Documentation & Resources: Create and maintain clear, organized documentation for customer success workflows, FAQs, and support resources. Task Prioritization: Manage customer requests, escalations, and follow-ups, ensuring issues are routed to the appropriate team members and resolved promptly. Administrative Support: Assist in coordinating team activities, including scheduling meetings, preparing agendas, and maintaining task tracking systems. Process Improvement: Identify opportunities to improve customer success operations and propose efficient solutions to optimize workflows. Cross-Functional Collaboration: Work closely with sales, support, and product teams to ensure seamless communication and alignment of administrative processes. Qualifications: Strong organizational and multitasking skills with excellent attention to detail. Experience in administrative support, customer success, sales, or operations roles. Bilingual, fluent Spanish and English is a plus. Ability to create and manage reports, dashboards, and performance metrics. Excellent communication skills, both written and verbal. Persistence in outreach with customers and building rapport. A proactive approach to problem-solving and process improvement. Familiarity with customer service principles and a strong commitment to supporting internal and external stakeholders. Strong organizational skills with the ability to manage multiple tasks and priorities. Self-motivated and proactive in identifying and solving problems. Familiarity with Medicaid/Medicare programs is a plus.

The Ford Agency is actively recruiting for a Practice Operations Specialist to support a practice group at a top national law firm. The Specialist will work closely with the leadership team, providing quality service to attorneys and staff. This is a great opportunity for an individual who has 2 years of legal operations or practice support experience looking to take the next step in their legal career with a high impact team! Responsibilities Include: Prepare agendas and presentations for meetings Monitor attorney caseloads and work with leadership to manage assignments appropriately Analyze financial data and prepare reports Review timekeeping and inventory reports and follow up with attorneys as needed Assist with business development Collaborate with HR and recruiting teams related to attorney recruiting, development, and retention Qualifications Include: Bachelor's Degree Master's Degree or JD preferred 2+ years of legal practice operations experience Strong analytical and project management skills Professional communication skills Ability to communicate with attorneys, staff, and clients alike Proficient with MS Office Suite Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation. The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients. To see more positions available through The Ford Agency, please check out our website at ********************

Blue Bridge Financial is a specialty finance company and provider of commercial financing solutions for small business borrowers as well as manufacturers, vendors and distributors of commercial equipment and inventory. We offer personalized funding solutions and quick credit approvals to small businesses nationwide, across a broad array of industries. We have an exciting opportunity for a Loan Specialist in our corporate office located in Reston, VA. The ideal candidate will be highly organized and efficient, have an eye for detail, the motivation and ability to build positive relationships, and the desire to work in an exciting fast paced environment. DUTIES AND RESPONSIBILITIES Oversee data integrity and quality control related to the loan funding process by working closely with the Documentation, Accounting, and Capital Markets teams Initiating loan funding payments Processing of monthly batch payments Process and record one off payments and related transactions or fees Process financial information and loan level data related to loan sales in the servicing systems Lead the Insurance tracking & invoicing processes for serviced loans Process and report on customer's payment returns Maintain documentation and records related to the loan funding process Partake in the migration of the back-end loan processing system Improve current processes to create efficiency QUALIFICATIONS/SKILLS/EDUCATION/EXPERIENCE: Bachelor's Degree preferred, or 1-2 years related industry experience Self-motivated and highly driven to achieve results in a timely manner Demonstrated ability to multi-task while maintaining organization and attention to detail Strong problem-solving skills with the ability to handle difficult or unexpected situations as well as complex business challenges Exceptional verbal and written communication skills combined with experience collaborating with various internal and external stakeholders Proficient in Outlook and Microsoft Office products

Mission: Assist the Government in gathering information, providing reviews, analyses, advice, opinions, ideas, recommendations, and other non-discretionary tasks related to the development of technical requirements for A/E services. Job Description Assist the Government in gathering information, providing reviews, analyses, advice, opinions, ideas, recommendations, and other non-discretionary tasks related to the development of technical requirements for A/E services. Oversee the execution of site evaluations and field surveys using LIDAR scanning and manual measurements. Perform design technical reviews from initial concept to 100% design drawings. Support the scheduling and documentation of design-related meetings. Utilize Geographic Information System (GIS), LIDAR processing software, Recap, Revit, Navisworks, and Computer-Aided Design and Drafting (CADD) products to develop supportive documents for use by other government contractors and customers. Support the compilation of as-built documents in collaboration with ITD. Generate Revit models, CAD drawings, compile BIM data, and update the Master Record Drawings from project as-built, LIDAR scanning data, site surveys, and other existing building and project record documents. Provide engineering support and analysis to the Government in their management of awarded study and design contracts. Review contractors' work and provide written reports of findings to the Government.

Sughrue Mion, PLLC, a leading Intellectual Property law firm located in Washington, DC, is seeking a New Patent Application Specialist. Purpose Statement: This position prepares and files various types of new patent applications. Responsibilities include: prepare and e-file utility, design and US national stage applications in the USPTO, maintain established productivity and accuracy standards, and ensure the adherence to policies and procedures that are designed to meet the specific requirements of the client. Education and Experience: High school diploma required. Additional secretarial, business or technical training helpful. 1-2 years of New Patent Application filing/processing experience preferred Position Location: This position is located in the Washington, DC office and is generally offered with a hybrid option of in-office and remote, as required.

Frost Law | Intake Specialist Frost Law is looking for a highly motivated individual who is passionate about creating a positive customer service experience for clients at a busy, hands-on law firm. Intake specialists at Frost Law are the initial point of contact for incoming clients and are the face of the firm. We are looking for both full-time and part-time positions. Document Oversight & Compliance: Draft, review, verify, and facilitate the execution of critical legal and financial documents to ensure accuracy and adherence to regulatory standards. Billing : Experience with electronic payment systems, and processing initial retainer payments. Signature & Approval Coordination: Manage the collection and distribution of approvals and executed agreements, ensuring timely processing. Navigate CRM System: Effectively use our Customer Relationship Management (CRM) system to quickly access and comprehend client information, including their current financial status and program progress. Maintain accurate and detailed records of all client interactions and program progress in the CRM system. Job Responsibilities: Lead Interaction: Serve as the first point of contact for leads seeking legal assistance through one of our communication channels. No Cold Calling - All leads have asked us to contact them or are calling us. Complete scheduled intake appointments with Prospective Clients to collect necessary information. Case Assessment: Evaluate the potential viability of cases based on the gathered information and the qualifications of our partner firm. Follow-up with callers in a consistent and respectful manner. Conflict Check Protocols - Conflict Check Protocols Documentation and Record Keeping: Maintain accurate and organized records of all client interactions, case details, and related documents. Input data into case management systems or databases for easy access and retrieval. Putting callers in contact with attorneys who best meet their needs Respond promptly to all customer inquiries Engage with customers and be positive and professional Training: Participate in continuous guided and self directed training to stay updated on procedures, terminology, and best practices for client interaction. Outstanding interpersonal, communication, organizational, and problem-solving skills. Professional call center/scheduling experience a plus MUST BE AUTHORIZED TO WORK IN THE UNITED STATES. The ideal applicant has 2 years of reception or customer service experience, preferably on the phone or in a call center. No prior legal work or experience is necessary. Google Workspace, Hubspot, or Clio experience a plus. Required Skills: Excellent verbal communication skills: Specialists will spend a majority of time on the phone with potential clients Empathetic, caring and persuasive communication skills Conflict Resolution Skills: Ability to handle and defuse potential conflicts with callers while maintaining a professional demeanor. Apply active listening skills through the ability to comprehend information presented and respond thoughtfully Excellent time management skills to handle all aspects of their responsibilities efficiently without compromising service quality. Pay Range: $18.00 -$24.00 per hour Schedule for Full-Time: Ability to work scheduled hours, and shifts may vary based on department needs. Hours of operation are 8am to 8 pm Monday thru Thursday and 8 am to 6pm on Friday, and weekend hours will vary.

DAI DCSA Help Desk Specialist | Make an Impact with Anglicotech! 💸 Annual Salary: $80,000 - $95,000 (depending on experience and education) 🔐 Clearance: U.S. Citizenship with ability to obtain a Secret security clearance 📅 Availability: This position is contingent upon the official award of the contract. Candidates may be contacted for preliminary screening, but an offer will not be extended until the contract is awarded. We are seeking a DAI Help Desk Specialist that will thrive in a challenging and rewarding process-oriented environment. The DAI Helpdesk Support Specialist will provide comprehensive technical and operational support for the Defense Agencies Initiative (DAI) system, servicing between 6,000 and 6,500 users. The specialist will manage helpdesk operations, resolve system errors, provide financial and data management support, and ensure compliance with user account security protocols. Additionally, the role includes system monitoring, training, and supporting financial and budget management functions. This position requires a detail-oriented professional with expertise in troubleshooting enterprise systems and financial applications Responsibilities: Helpdesk Operations and User Support Serve as the primary point of contact for DAI helpdesk operations, managing 300-400 new tickets monthly. Provide first-level support by analyzing, prioritizing, and resolving trouble tickets. Escalate complex issues to DCSA Subject Matter Experts (SMEs) or the DAI Program Management Office (PMO). Track ticket resolution times and provide reports to the Contracting Officer's Representative (COR) and government program manager. Conduct individual and group training sessions on DAI procedures and system functionality. System Monitoring, Troubleshooting, and Error Resolution Monitor and resolve errors in purchase requisition transactions and 1164 obligation issues. Address missing supplier data and troubleshoot invoice matching discrepancies. Resolve PDS (Obligation) interface errors and support integration with U.S. Bank. Assist with resolving DTS Funds Availability Errors and invoices on hold. Reporting and Financial Data Management Compile and upload reports for non-integrated DCSA systems. Update dashboard reports for accounting, resource advisors, and budget execution tracking. Generate ad hoc transaction detail reports for various programs. Support sub-ledger to general ledger reconciliations and assist in unmatched transaction analysis. Provide Advana analytics support to meet DCSA's Defense Working Capital Fund (DWCF) needs. User Account Management and Security Compliance Manage DD2875 DAI role and responsibility access and termination requests. Validate and provision employee and contractor user accounts and responsibilities. Monitor and reactivate user accounts that have been locked due to inactivity. Audit user responsibility access in compliance with job assignments. Ensure compliance with annual Cyber Awareness training. Budget and Funds Management Support entry and resolution of Funds Authorization Document (FAD) and Allowance Obligation Budget (AOB) transactions. Assist in integrating DAI project funds control budgets and mapping task organizations. Facilitate the maturation of the Working Capital Fund accounting structure. Assist with reconciling Working Capital Fund costs and earned revenue. Provide revenue reconciliation and interagency agreement issue resolution. System Change Management and Testing Support the System Change Request (SCR) process, including documentation, tracking, and coordination with DAI PMO. Conduct regression testing and support system upgrades and new implementations. Participate in testing new functionalities and ensuring system enhancements align with operational requirements. Author system change proposals to enhance automation and integration within DAI. Training and Knowledge Management Develop and conduct new user training in procurement modules, general ledger, OBIEE, and budget execution. Provide ongoing training, including office hours and refresher sessions, for DCSA personnel. Maintain and update DCSA-specific job aids, standard operating procedures (SOPs), and work instructions. Data Architecture and Integration Support Support data services for sustaining DCSA Data Lake and Data Warehouse capabilities. Assist with WCF Billing Data Services and ABM PR/Obligation Data Services solutions. Maintain and support ServiceNow WCF Billing Data Services Solution. Required Qualifications: Security Clearance: US Citizenship required. Ability to obtain and maintain a favorably adjudicated Personnel Security Investigation (PSI.) Minimum acceptable investigation is a T-1 or a National Agency Check with Written Inquiries (NACI). Ability to obtain a Security clearance at the minimum level of Secret. Education and Experience: Have a minimum of 3 years DAI Helpdesk experience. Have a minimum of 5-10 years of DoD financial management systems support experience. Bachelor's degree in information systems, Business Administration, Finance, or a related field, or equivalent work experience. Experience working with enterprise financial systems, preferably within the Department of Defense (DoD) environment. Strong knowledge of DAI system functionality, financial reconciliation processes, and procurement operations. Proficiency in troubleshooting system errors, managing helpdesk tickets, and supporting financial and accounting systems. Ability to generate financial reports and reconcile data discrepancies within DAI. Familiarity with cybersecurity and user access compliance requirements. Excellent communication skills, with the ability to provide training and user support. Strong analytical and problem-solving skills with an emphasis on continuous improvement. Preferred Additional Skills: Prior experience supporting a Defense Working Capital Fund (DWCF) financial environment. Knowledge of DAI integration with external financial systems, including U.S. Bank, DTS, and G-Invoicing. Experience with ServiceNow or other enterprise ticket management systems. Experience with PowerBI Understanding of data analytics tools such as Advana. DoD Financial Management certification or equivalent financial system certification. ** ANGLICOTECH, LLC is an established, rapidly growing, veteran-owned small business providing Global Logistics and Supply Chain management, systems and analysis, Cybersecurity and NIST SP 800-171 compliance solutioning as well as Enterprise Information Technology Implementation and Services. Anglicotech, LLC is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Anglicotech, LLC offers competitive compensation, benefits, and great long-term career opportunities. The Benefits of Working with Us: Competitive Salary & Bonuses - Your expertise matters, and we value that. Opportunities for Growth - We believe in investing in our team's future. Health & Wellness - Comprehensive medical, dental, vision, and life insurance plans. Work-Life Balance - We support flexible working hours and 24x7 team collaboration when needed. You bring the talent; we'll support your well-being. Make a Difference Today! Your next career move could be the one that makes an impact on a global scale. At Anglicotech, we're not just hiring an Oracle EBS Technical Developer-we're looking for a game changer. Are you ready to elevate your career and support those who protect and serve? For more information or to apply, visit our website at ***************************

Consilio's ELS Direct Hire Staffing Division is excited to be assisting one of our law firm clients in finding an IP Docketing Specialist in their DC office. RESPONSIBILITIES Calendars dates in connection with patent and trademark application filings, formalities, office actions, maintenance fees Downloads electronic correspondence from USPTO, foreign patent offices, or foreign agents and file into document management system Circulates incoming correspondence from USPTO, foreign patent offices, or foreign agents to appropriate attorney teams Prepares firm-standard and custom docket reports Proactively monitors due dates to ensure deadlines are timely met Reviews outstanding dates in docketing database, consult with supervisor, and advance or de-docket as instructed Opens and closes matters in docketing database as needed Assists with intakes and transfers in connection with new clients, attorney hires, attorney departures, or change in counsel Participates in IP practice group and docketing team meetings Provides back-up support to other docketers as needed QUALIFICATIONS At least 3 years of prior IP docketing or related work experience required Thorough understanding of domestic and foreign patent and trademark prosecution and lifecycles Familiarity with various patent and trademark offices (USPTO, WIPO) Knowledge of docketing terminology, best practices, and patent & trademark laws Ability to independently determine priority dates, calculate due dates, and verify terms in docketing database Experience working with docketing databases required, Patricia preferred Experience navigating patent and trademark office websites such as EFS-Web, Public PAIR, Private PAIR, TEAS, TSDR Strong computer skills with the ability to manipulate and analyze data PAY RANGE- BASED ON YEARS OF EXPERIENCE: 75,000 TO 100,000 ELS Consilio Direct Hire Division staffs' positions for Consilio clients and does not staff for internal corporate positions Consilio. Equal Opportunity Employer Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Seeking full-time patent Support Specialist for an entry-level position in either our IP Support Department or New Applications Department. Offers competitive salaries, excellent benefits, and professional growth opportunities. Duties include, but are not limited to: reviewing and filing legal documents, preparing client correspondence, and managing an independent workload. Hours currently available are 8:30 a.m. - 5:00 p.m. Qualifications: Excellent proofreading and editing skills Superior organizational and critical thinking skills High attention to detail Ability to problem solve and work independently Strong MS Word skills with fast/accurate typing (minimum 50 wpm) Ability to work in a fast-paced environment Email cover letter with job title, salary requirements, and resume for prompt consideration. EOE.

Microsoft Modern Workplace Technical Specialist In this role, you will be responsible for driving the implementation, configuration, and ongoing management of Microsoft 365 and other related Microsoft technologies within our organization and clients. You will play a critical role in optimizing collaboration, productivity, and security tools that support a modern and digital workplace environment

Ranking: AmLaw200 Senior Billing Coordinator Environment: Eite 3E or Aderant Salary: $80,000 - $110,000 Depending on Experience, with Overtime and additional BONUS 3 days a week onsite Our client has a global team of 2,500 talented professionals regularly helps clients meet high-stakes challenges, solve complex problems and achieve key goals. These colleagues work together across a global office network including Houston, Boston, Chicago, Hong Kong, London, New York, San Francisco, Seoul, Shanghai, Silicon Valley, Tokyo, Los Angeles and Washington, D.C. With an international presence, they focus on several key industries, including private equity; asset management; life sciences and health care; investment banking; technology, media, and telecommunications; and consumer and retail. Their clients include global industry leaders, financial institutions, investment firms, private equity firms, hospitals and healthcare organizations, educational institutions, and individuals. Overview The Finance Department needs a Senior Billing Coordinator who manages the unbilled and billed inventory for a portfolio of top revenue-producing clients and lawyers. This includes producing invoices for clients with complex billing arrangements, complying with applicable collection policies, and adhering to outside counsel guidelines. Essential Functions Manage the billing process for a select portfolio of high profile lawyers/clients, including detailed knowledge of applicable client terms, discount arrangements and lawyer and client preferences. Ensure Client guidelines are documented, updated and complied with E-billing issues are identified and promptly resolved, including addressing rejected invoices as well as working with attorneys and their secretaries to obtain LEDES IDs Manage the unbilled inventory as well as any billed invoices that require revision for the assigned group of lawyers/clients: Make recommendations for write-offs of aged balances where appropriate Ensure partners are achieving their billing incentives and the firm's billing target Keep matter arrangement coding current, including transactional codes and estimated bill dates Submit write-offs over $10K for approval Update proforma statuses and finalize invoices by firm process Clear Bill on Account (BOA)

Leasing & Billing Specialist (Commercial Real Estate) A commercial real estate client in Howard County is seeking a Lease Reporting & Billing Specialist to join their team. MUST HAVE COMMERCIAL REAL ESTATE EXPERIENCE to be considered. This position will be onsite 5 days a week and the salary range is $65k to $85k, commensurate with experience. Responsibilities: Monthly lease reporting Oversee the accuracy of leasing statistical information Preparation and maintenance of roll forwards Perform monthly billings in coordination with accounting team Sit in on monthly lease review meetings Accounts receivable maintenance Maintain customer information Unit configuration, changes, and classification updates Coordinate enhancements for IT Applications Requirements: 3-5 years of relevant commercial leasing experience (under 2 years will not be considered) Bachelor's degree preferred Advanced MS Excel skills Ability to multitask with strong attention to detail

Why You Want to Work Here: The Sales Operations Specialist will play a pivotal role in supporting the Board Development Team (BDT) by managing the sales tech stack, optimizing operational processes, and ensuring seamless execution across various sales platforms. This position requires a highly organized and technical individual skilled in diagnosing and troubleshooting sales-related issues, aggregating and analyzing data, and generating reports to inform key business decisions. The Specialist will also manage the Corporate Membership Management Platform (CMMP), assist in pipeline development, and collaborate cross-functionally with teams such as Marketing, Member Engagement, Content, and Credentialing to drive sales efficiency and support BDT initiatives. The ideal candidate will have strong technical proficiency, experience in sales operations, and the ability to work effectively in a fast-paced, team-oriented environment. They will be responsible for troubleshooting system and process issues, providing training and support to new corporate member designees, and assisting with both pre- and post-sales activities. This role will also involve managing sales data requests, ensuring the integrity of sales processes, and identifying areas for process improvement. Responsibilities Manage and optimize the sales technology stack, including CRM platforms and reporting tools. Diagnose and resolve system or process issues affecting sales performance. Aggregate and analyze sales data to generate reports and actionable insights. Administer the Corporate Membership Management Platform (CMMP), ensuring accurate configurations and member onboarding. Support both pre- and post-sales activities including lead qualification and pipeline tracking. Collaborate with cross-functional teams to align on outreach strategies and sales initiatives. Provide training and support for team members and corporate contacts on sales tools and platforms. Contribute to ongoing improvements in sales workflows and productivity through data-driven recommendations. Requirements: Bachelor's degree and 3-4 years of experience in sales operations or enablement. Proficient in CRM systems (e.g., Salesforce), reporting tools (e.g., Tableau, Power BI), and Excel. Strong problem-solving and troubleshooting skills related to operational and technical challenges. Excellent communication skills and experience in training or supporting team members. Detail-oriented with a commitment to data integrity and process excellence. Comfortable working in a collaborative, cross-functional, and fast-paced environment. Familiarity with sales methodologies and project management tools. Prior experience in a similar sales support role or industry.

The Closing Specialist is responsible for the closing documents, management of closing funds and maintaining file quality in compliance with all state regulations, underwriting requirements and branch procedures. Primary Responsibilities Work closely with closing officers, title department, and vendors to obtain all required 3rd party verifications and other supporting documentation needed for preparation of closing documents. Prepare title commitment and title policies in accordance with review of underwriting requirements, title report and survey, where applicable. Responsible for the preparation of documents required for closing, including the Deed, which should be prepared in accordance with attorney approval and buyer tenancy request. Responsible for maintaining a complete understanding of Quality Control/Audit procedures, corporate policies, regulatory policies and all procedures related to government disclosures in order to review closed files for accuracy and compliance. Verify receipt of all funds necessary for disbursement and ensure case funds balance. Issue and deliver checks in a timely manner, initiate wires, and allocate settlement fees to appropriate income accounts. Ensure accuracy of Deed and Security Instrument and record in the appropriate jurisdiction's land records within required time and in accordance with state laws and company policy. Qualifications Attention to detail Time management skills Follow up and control Organizational Skills Team Player *No prior experience in the mortgage or title industry is required for this opportunity!

Lot Acquisition Processor or Post Closer NOTE: This role is fully on-site in Fairfax and will not be remote at all. Recruit Right Strategies is seeking candidates with strong administrative support backgrounds to work as Lot Acquisition Specialists for a very reputable mortgage lender in the new home construction business. Previous mortgage or real estate experience is helpful, but not required. As a Lot Acquisition Processor, you're responsible for all settlement and closing functions that are required for lot acquisitions. You'll also be responsible for reporting on functions related to work flow and status. Primary Responsibilities Monitor the ongoing lot acquisition schedule in shared scheduling system Work as liaison between homebuilder divisions, developers, and lenders to ensure settlements occur as scheduled. Prepare and review settlement documents to ensure compliance with state recording requirements and department procedures. Secure lien waivers documents from development contractors. Ensure ability to provide clear title by identifying and resolving title issues shown on Title Reports/Commitments. Maintain all lien waiver and settlement documents according to department procedures, to include filing of documents after recording. Qualifications Working knowledge of real estate documentation, policies, compliance, and procedures is a plus. Proficient with Microsoft Office Suite - Excel program. Excellent customer service and oral/written communication skills. Strong organization skills, attention to detail, and ability to multi-task. Mortgage Loan Assistant, Administrative Assistant, Real Estate Assistant, Title Agent, Closing Agent, Loan Closer, Mortgage Loan Servicer, Settlement Processor, Loan Processor, Accounting Clerk, Accounts Payable Clerk, Contract Administrator, Accounts Receivable Clerk

Fairfax EggBank - (fairfaxeggbank.com) is the trusted choice in frozen donor eggs for IVF treatment. We offer a rigorously screened database of egg donors and state-of-the-art egg freezing technology. Our caring, professional staff work with IVF clinical and laboratory staff, physicians, and mid-level healthcare providers as well as intended parents, both domestically and internationally, to provide patients with compassionate care, advanced medical science, and outstanding customer service. The Fairfax EggBank, a subsidary of the Genetics & IVF Institute, is seeking a full-time, Client Relations Specialist to help bring hope to intended parents struggling with infertility and assist them with building and growing their families. Successful candidates will possess patience and compassion for intended parents trying to conceive, as well as meet and exceed monthly sales goal through exceptional communication skills, account management, and effective multi-tasking in a fast-paced environment. While Fairfax EggBank is a proven leader in the industry, we are looking to rapidly grow the business, expand our affiliated clinics, and onboard additional partners. This position is ideal for a passionate and driven sales/account management professional who thrives on growth and recognizes opportunity. Employees strive for excellence on a daily basis within a close-knit team-oriented environment and are dedicated to seeing the continued progress of the program. Key Responsibilities: Customer Service: Provide exceptional customer service to potential recipients and affiliated and non-affiliated clinic partners interested in Fairfax EggBank offerings via timely phone (oral) and email (written) communication. Account Management: Manage a portfolio of affiliated clinics with focused attention on increasing sales volume, resolving issues, building, and maintaining relationships. Develop trust with affiliated clinics within portfolio to ensure Fairfax EggBank is the egg bank of choice. Acquire a thorough understanding of affiliated clinic needs and processes. Quality Assurance: Maintain accurate and detailed records for intended recipients and clinic portfolio to ensure flawless execution of sales process. Assist in data analysis to ensure high quality control standards and comply with strict regulatory guidelines. Sales Achievement: Meet and exceed monthly sales goals. Minimum qualifications: Associate or bachelor's degree preferred or minimum of 2 years of related work experience. Experience in a fast-paced healthcare/medical setting is a plus. Proven Business-to-Business, non-retail sales or account management experience is preferred. Proficiency in Microsoft Office, including PowerPoint, Excel, and Word Additional Information: Salary commensurate based on experience This will be a hybrid position (Half WFH/Half In-Office Must live in the DC Metro area. GIVF provides competitive compensation and generous benefits to our employees, including: Health, Dental and Vision insurance Flex Spending Account (FSA) and Health Savings Account (HSA) options Group term life insurance Short-term and long-term disability options 401K plan with employer match Paid parental leave Tuition reimbursement program Paid vacation and sick time Paid company holidays Job training and development opportunities To apply, email your resume to ************* and note FEBCRS in the subject line. EOE/M/F/D/V

Position Overview: Our client is looking for an energetic and self-motivated individual who enjoys interacting with the media and sharing the stories of brands that make a difference in the home of American consumers, to temporarily support our media relations team. As the association that champions growth and innovation for food, beverage, household and personal care product companies, our client represents the makers of the iconic household brands consumers love and trust. This person will temporarily work hand-in hand with the media relations director and then temporarily provide coverage and support of media relations functions during the media relations director's planned leave. During this time, this person will work with the vice president of communications on earned media efforts. Length of contract work: 6 months Work Model: Hybrid, 3x/week onsite (Tuesday-Thursday) - DMV Key areas of responsibility: Assist in crafting press releases, statements and media pitches Create and update media lists Manage press inbox and media inquiries Aid in preparing spokespeople for media interviews by conducting research and developing media briefing documents Draft media talking points based on key policy issues Track media coverage and update media tracker daily Contribute to additional team initiatives and priorities, as needed _________________________________________________________________________ Requirements: Bachelor's degree in public relations, communications, journalism, marketing, or a related field. Previous experience in media relations, public relations or communications preferred. Good understanding of the current media landscape. Familiarity with building and maintaining media contact lists. Excellent written and verbal communication skills, including strong grammar and editing abilities. Proficient in Microsoft 365 including Word, Excel, and PowerPoint. Energetic, self-motivated, and eager to learn in a fast-paced, collaborative environment. Detail-oriented with strong organizational and time management skills. Capable of working independently and collaboratively with cross-functional teams. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

For 40 years, Fairfax Cryobank, a division of the Genetics & IVF Institute (GIVF), has provided the highest quality donor sperm that has led to the creation of many happy healthy families. Fairfax Cryobank serves clients nationwide and around the globe. We are seeking energetic and compassionate full-time Sales Support Specialists to join our fantastic Customer Service team, which is located at our headquarters in Fairfax, VA. Responsibilities: Assisting the sales team with day-to-day operations and administrative tasks. Must be able to handle many inbound and outbound calls to and from clients, listen to our clients' needs and provide helpful solutions to their concerns. Build sustainable relationships and trust with client accounts through open and interactive communication. Must be able to de-escalate situations involving dissatisfied clients, offering patient assistance and support. Meet personal/customer service team sales targets and call handling quotas. Process semen, product, and internet orders Liaison between patients and physician clients Schedule client depositor and designated donor appointments Triage calls to management and accounts receivable Able to handle multiple office responsibilities simultaneously. Responding to customer inquiries and providing accurate information about our products and services. Identifying opportunities for upselling and cross-selling to existing customers. Collaborating with the sales team to develop and implement upselling strategies. Maintaining accurate records of customer interactions and sales activities. Requirements: Proven experience in a sales support or customer service role. Strong understanding of upsell techniques and strategies. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in using CRM software and other sales tools. Proven experience working in a call center or customer-support role is a huge plus! Attendance and punctuality are extremely important for this job position. Candidates must maintain regular, consistent, and punctual attendance in accordance with their assigned work schedule. Demonstrate strong phone and verbal communication skills along with active listening. Must be able to multi-task, prioritize, and be detail oriented. Must possess a high level of independent judgment and accuracy. Fluency in other foreign languages is a plus! Must have working knowledge of Microsoft 365, Microsoft Outlook, and Teams Must have patience and compassion for clients trying to conceive. Candidates who live in Virginia, Maryland and Washington DC are strongly preferred for remote positions. Additional information: $20.00 per hour Work Schedule Options: #1-On-Site: Monday- Friday 8:00am-4:30pm #2-On-Site- Monday- Friday 9:30am-6:00pm Fairfax Cryobank is accessible via the Dunn-Loring metro, offers free parking, and offers an amazing retention program, including free staff lunches, gift cards for special occasions, excellent compensation, a bonus program, benefits and a positive work environment. For more information about Fairfax Cryobank, please visit us at ************************ GIVF provides competitive compensation and generous benefits to our employees, including: • Health, Dental and Vision insurance • Flex Spending Account (FSA) and Health Savings Account (HSA) options • Group term life insurance • Short-term and long-term disability options • 401K plan with employer match • Paid parental leave • Tuition reimbursement program • Paid vacation and sick time • Paid company holidays • Job training and development opportunities To apply, kindly email your cover letter ,work schedule option and resume to ************* and note CSR in the subject line. EOE/M/F/D/V

US CITIZENS / Green Card Holders ONLY ******LOCALS ONLY***** THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma - ********** Email: ************************************* // ********** Collections Specialist Duration: Long Term Ongoing Project with NO end Date Location : Remote and Onsite Twice a week ( Vienna, VA) To provide support for Collections operations, which may include Mortgage Default, Consumer Loan Collections, and Credit Card Collections Shift: 9 am -5: 30 pm EST To carefully analyze, research, and update all systems regarding matters concerning Cease & Desist and fraud claims. To act as liaison, resource, and point of contact between Collections, Compliance, Bankruptcy, Office of General Counsel (OGC), Security, and other departments; Other Debt Management Programs (ODMPs); and external legal counsel in matters of Cease and Desist, fraud, potential loss, and litigation. To serve as point of contact to other business units concerning Cease & Desist processes, procedures, and complex inquiries. To comply with regulations, policies, and industry standards related to Cease & Desist and fraud claims. To provide input to Collections management in the development and implementation of operational improvements, strategies, and initiatives for enhancement and risk mitigation of Collections activities and results. To provide input in the development and revision of procedures, processes, and training programs/materials for all aspects of Cease & Desist. Responsibilities: • Review and process incoming internal and external correspondence to determine if Cease & Desist is warranted • Review incoming internal and external requests for rescission of Cease & Desist • Review incoming fraud claims to determine appropriate action • Cease all possible collection activity during an active fraud investigation and reverse all actions taken upon notification of a completed fraud claim • Process and maintain daily and monthly management reports as required • Train and mentor Risk Specialists and potential applicants as required • Review, develop and/update policies and procedures and training modules which are related to Cease & Desist and fraud claims • Maintain awareness of changes in regulatory requirements and practices • Provide required reporting to management of trends related to Cease & Desist and fraud • Research and compile member and account information, collection notations, correspondence, archived documents, and any other pertinent documents required by the OGC, Compliance, and outside attorneys • Process, retain, and distribute time sensitive Cease & Desist requests, notification of suit against Company, Security documents, and third party communications to ensure the Company is in compliance with collection laws to reduce the risk of litigation against the Company. • Maintain accurate records daily and monitor current processes to identify areas of concern • Notify appropriate areas to protect the credit union from potential losses • Collaborate with other business units to gain an understanding of transactions, processes, and procedures, their impacts on other business units' processes and procedures, and identify risk potential for fraudulent activity • Performs other related duties as assigned or appropriate, Qualifications: • Expert knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the activities of the business unit • Strong ability to comprehend, analyze, interpret, communicate, and apply related government and financial industry regulations, principles and practices, and company instructions, procedures, and policies • Extensive experience in assimilating information, analyzing facts, and developing logical conclusions • Advanced skill in researching accounts, public records, internet, and other resources to identify means of contacting members or third parties, including legal counsel and debt management agencies • Demonstrated advanced knowledge of credit, lending, consumer loan, and/or credit card collection policies and practices • Extensive experience with increasing levels of responsibility and authority in a related field • Ability to handle sensitive and classified information and maintain confidentiality • Demonstrated ability to work independently and as part of a team; apply sound judgment; and exercise initiative, logic, and integrity to make sound decisions • Advanced skill following interpreting, and applying relevant data/instructions to guidelines, procedures, practices, and regulations • Desired - Extensive experience collecting on delinquent loans and credit cards • Desired - Advanced proficiency with systems used in the business unit and related systems used internally and/or externally • Advanced interpersonal, oral, and written communication skills • Strong organizational, planning, and time management skills • Strong research, analytical, and problem solving skills • Advanced proficiency with PCs and skill with database, word processing, spreadsheet, and presentation software • Desired - College level courses with concentration in Law, Business, Electronic Data Processing, or related field Please send qualified resumes directly to : ************************************* // ********** Thanks, Shaily Sharma Zillion Technologies Inc. Asst. Director - Talent Acquisition ********** Email: ************************************* // **********