Systems Support Work From Home jobs

Key Responsibilities: · Provide technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience.

Job DescriptionJob Summary: We are seeking an experienced Software Expert to join our team as a PDI Technologies Software Trainer. In this role, you will be responsible for providing comprehensive training to company employees on the effective utilization of PDI Technologies software solutions. The ideal candidate will have a deep understanding of PDI software applications, excellent communication skills, and a passion for imparting knowledge to others. Responsibilities: Develop training materials, including manuals, presentations, and demonstrations, tailored to the specific needs of various departments and user levels within the company. Conduct interactive training sessions, workshops, and webinars to educate employees on the features, functionalities, and best practices of PDI Technologies software. Collaborate with internal stakeholders to identify training needs and customize training programs accordingly. Provide hands-on assistance and support to employees during software implementation and integration processes. Stay updated on the latest developments and updates in PDI software technologies to ensure training materials and sessions reflect current features and capabilities. Evaluate training effectiveness through assessments, feedback, and performance metrics, and continuously improve training programs based on insights gathered. Serve as a subject matter expert, offering guidance and troubleshooting assistance to users encountering difficulties with PDI software applications. Work closely with the IT team and software vendors to address technical issues, resolve system bugs, and escalate unresolved issues as needed. Assist in the development of user documentation, FAQs, and knowledge base articles to supplement training materials and support ongoing learning. Collaborate with other trainers and departments to promote cross-functional understanding and collaboration in the use of PDI Technologies software. Requirements: Bachelors degree in computer science, Information Technology, or a related field. Proven experience at least 5 years as a software trainer or similar role, with a focus on training employees on enterprise software applications. In-depth knowledge and proficiency in PDI Technologies software solutions, including but not limited to petroleum wholesale, ignite ERP module, propane and Commercial Fueling Maintenace and Quick Books. Strong communication, presentation, and interpersonal skills, with the ability to effectively convey complex technical concepts to diverse audiences. Demonstrated ability to develop engaging and interactive training materials and deliver impactful training sessions. Experience with instructional design principles, adult learning methodologies, and training evaluation techniques. Exceptional problem-solving skills and the ability to troubleshoot software issues independently and/or remotely. Detail-oriented with a commitment to delivering high-quality training programs that meet the needs of various user groups. Ability to work collaboratively in a dynamic, fast-paced environment and adapt quickly to changing priorities and requirements. Certification in PDI Technologies software applications is a plus. Join us and play a key role in empowering our employees to maximize the potential of PDI Technologies software, driving efficiency, productivity, and innovation across the organization. Apply now to become part of our dynamic team! This is a remote position.

Job Description Patriot, LLC is looking to add Help Desk Specialists to our team in Kearneysville, WV. As a Help Desk Specialist the ideal candidate will provide Tier II and III technical software, problem resolution for members by performing problem and incident diagnosis as well as guiding users through step-by-step solutions and provide expertise to resolve second tier technical support issues for users of the organizations products and services. Uses automated information systems to analyst routine situations. Reviews incoming requests and receives incoming calls. May prioritize for proper action. Resolves problems or contacts quickly and efficiently. Supports users by fulfilling individual requests for information and/or training in the utilization of the various software applications available. Conducts technical research to resolve issues as they are presented. Interacts with other team members, such as network services, software engineering, and/or applications development to restore services and/or identify and correct the core problem. The right candidate will: Uses automated information systems to analyze routine situations Reviews incoming requests and receives incoming calls. May prioritize for proper action Resolves user problems quickly and efficiently Supports users by fulfilling individual requests for information and/or training in the utilization of the various software applications available Conducts technical research to resolve issues as they are presented Uses automated information systems to analyze routine situations Reviews incoming requests and receives incoming calls. May prioritize for proper action Resolves user problems quickly and efficiently Supports users by fulfilling individual requests for information and/or training in the utilization of the various software applications available Conducts technical research to resolve issues as they are presented Interacts with other team members, such as network services, software engineering, and/or applications development to restore services and/or identify and correct the core problem #ZR Requires High School Level plus some advanced training. Security + or A+ ideal. 1-5 years experience in customer service. Relevant certifications are desired (CompTIA A+, CompTIA Security+, or similar) Patriot, LLC is committed to a drug-free workplace. As such, the Company conducts pre-employment, reasonable cause, random and contract-mandated testing in accordance with federal and state law. Patriot, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. To request accommodations for the application process please contact ******************* or call ************. About Patriot LLC: Patriot LLC (Patriot), located in Columbia, Maryland is an established, privately held government and commercial services Contractor with dedicated employees who bring relevant, responsive and adaptive solutions to our customers. In 2014, Patriot’s CEO Anthony Russo was recognized as a Circle of Excellence Smart CEO Finalist and was profiled in the November/December issue of SmartCEO magazine. The Circle of Excellence Awards program recognizes CEOs who have succeeded in taking an aspect of their businesses to a level most companies rarely achieve. In 2013, we received the Baltimore Business Journal’s award for being the largest veteran owned business based in the Baltimore area. In 2012, we received the 2012 Best in Columbia for our work in the areas of Computer Integrated Systems Design. In 2011, we received the Best of Maryland Award. Today, with multiple government and commercial Programs, our Core Competencies have evolved in several key operational, technical and program support areas. As a value-added partner, we provide our government and commercial customers with the quality assurance, performance-based and program management credentials required for a maximum Return on Investment (ROI), and sustainable strategic advantages, for both the short and long terms. Lastly, as a “verified” Service-Disabled Veteran Owned Small Business (SDVOSB) and a Maryland Department of Transportation (MDOT) Minority/Disadvantaged Business Entity (MBE/DBE), Patriot is committed to delivering the highest quality personnel, most innovative approaches wrapped in state-of-the-art solutions using the latest and most advanced technologies available. As required by Executive Order 14042, government contractor employees are required to be fully vaccinated against COVID-19 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 24, 2021 or before beginning work if after November 24. Patriot will provide additional information regarding what information or documentation will be needed and how you can request a legally required exception from this requirement. Company website: ************************** Company address: 9520 Berger Road Suite 212 Columbia MD 21046 Powered by JazzHR g0wgdV0qVg

Job Description: Short Description: Service Desk Technician Complete Description: The Service Desk Technician - Journeyman provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the client and its vendors. This position serves as the first point of contact for troubleshooting hardware and software problems. Duties & Responsibilities: a. Respond to service requests and service incidents reported by client staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. c. Ability to provide tier 1 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications. d. Configure and deploy PCs, laptops, printers, mobile phones, tablets, and other desktop IT assets. e. Interact with network team and application development teams to restore services and/or identify and correct issues. f. Simulate or re-create user problems to resolve incidents. g. Recommend system modifications to reduce user problems and service incidents. Qualifications Required Experience: At least three (3) years of experience in the following: a. Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management; b. Providing help desk support for iOS devices, iOS-based applications, and iCloud account management; c. Configuring, imaging and deploying Windows based laptops, printers, and desktop assets; d. Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. e. CompTIA A+ certified Preferred Experience: At least three (3) years of experience in the following: a. Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick; b. IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix. Skills Matrix: Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management. Required 3 Years Providing help desk support for iOS devices, iOS-based applications, and iCloud account management. Required 3 Years Configuring, imaging, and deploying Windows based laptops, printers, and desktop assets. Required 3 Years Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 3 Years CompTIA A+ certified. Required Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick. Highly desired 3 Years IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix. Highly desired 3 Years Flexible work from home options available.

Job Description Azure Systems Administrator - Remote Required Expertise: Experience: 3 - 5 years of experience in Azure cloud administration or a similar role Desired Technical Skills: Strong experience with Azure IaaS, PaaS, and SaaS services. Proficiency in Infrastructure as Code (Terraform, Bicep, or ARM templates). Experience with Azure security, compliance, and governance best practices. MS Intune experience Knowledge of networking concepts, including firewalls, DNS, VPNs, and load balancing. Hands-on experience with monitoring and logging tools such as Azure Monitor, Log Analytics, and Sentinel. General Competencies: Basic understanding of manufacturing and accounting principles. Experience with helpdesk and ticketing systems is desirable. Familiarity with DevOps tools and CI/CD pipelines. Strong analytical and problem-solving skills with a proactive approach to optimization. SALARY AND BENEFITS The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made. HOW TO APPLY All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process. As an Equal Employment Opportunity (EEO) Employer, Cycurion, Inc. and our Subsidiaries prohibit discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one’s internal deeply-held sense of one’s gender which may be the same or different from one’s sex assigned at birth; one’s gender identity may be male, female, neither or both, e.g., non-binary), gender expression (the representation of gender as expressed through, for example, one’s name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law. Powered by JazzHR hm2DhqDsbi

Job Description: Manage Help Desk operations for IT-AMS users nationwide, ensuring responsive Tier 1 and Tier 2 support. Analyze support trends to inform development improvements and oversee customer satisfaction metrics. Key Responsibilities: Supervise multi-tier help desk team supporting 1,000+ users. Track, analyze, and report support trends. Collaborate with development team to integrate user feedback into product improvements. Qualifications: 5+ years in IT Help Desk management or technical support. Strong background in SaaS support and knowledge base creation. Excellent communication and coordination skills. NOTE: Must have Public Trust This is a remote position.

Job Description Dynamic Solutions Technology, LLC, a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Systems Administrator to provide support to client out of the DMV. This is an exempt remote opportunity. Responsibilities Include: Microsoft 365 platform, cloud infrastructure systems, cloud servers, Window Servers Active directory, Microsoft Extra ID, Microsoft Intune, VMware Provide support in all areas and phases of installation, set-up, configuration, integration, testing, and troubleshooting of hardware, software and any other specified tools. Provide touch labor support for all designated IT systems within the area of assigned responsibility. Make independent judgment and sound decisions when providing IT systems support, collaboration, and guidance to users and support personnel. Provide technical direction and training for support personnel performing technical operations within the assigned area of responsibility. Execute policies and standards, as they relate to IT systems and network security and protocols. Provide networking assistance to users, including help with network connections and passwords. May assist with the research, development, and implementation of network and host security policies and strategies May assist with management of remote client access. Monitor network traffic and make necessary recommendations for additional resources or hardware. Required Experience: 8-10 years of relative experience performing System Administrator/Server Administrator activities. Demonstrated experience of various COTS software/hardware, and network products; Windows OS, MS Office, etc. Have a solid background in network properties, architecture, design infrastructure, and policy. Understand LAN/WAN/WLAN concepts, infrastructure, and protocols. Be able to exercise a high degree of discretion when evaluating client's operating systems, hardware configuration, firewalls, security, and network infrastructure. Demonstrate a wide degree of creativity and latitude as expected. Required Education/Training: Bachelors of Science degree in Information Technology or related field; relevant and equivalent experience may be substituted for degree requirement. CompTIA Security+ CE certification. Active Secret Security Clearance

• Hardware Inventory Management ensuring stock levels are constantly monitored. • Hardware request and receipt through our internal ordering system. • Actively monitoring the ticket queue and managing requests through to completion. • Housekeeping on IT rooms. • Supporting events like annual Power down - post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam). • Supports hardware decommissioning events. • Supports Business moves / changes - ensure involvement in early stages of planning. • Managing escalations through to conclusion. • Manage client expectations. • Setup and installation of Temporary training rooms / Office wide events - Expo's. • Comms room patching. • Supports work from home hardware requests. • Ensure that policies and guidelines relating to overtime and expenses are adhered to. All local guidelines for cost control are adhered to. • Manage own workload to ensure that assigned activities are completed within targets defined within SLA's/OLA's. • Demonstrate high levels of customer care behaviors at all times and adopt an approach that shows consistent commitment to providing a customer focused quality service. • Work across lines of service to ensure a coordinated approach to providing support for the customer. • Actively participate in a program of Continuous Service Improvement taking ownership of actions that deliver results. • Perform basic troubleshooting, system upgrades and replacements for employees. • Deploy equipment for new hires and refreshes and collect equipment from offboarded employees. • Evaluate user requests and requirements and recommend effective technological solutions. • Install, configure, and troubleshoot hardware, including desktops, laptops, and peripherals. • Will be required to work outside business hours and participate in additional weekend work. • Image/re-image computers, configure IP phones and mobile phones. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Job DescriptionDescriptionOPEN DATE: April 8, 2024 CLOSING DATE: April 22, 2024 POSITION TYPE: Trust FundAPPOINTMENT TYPE: Temporary Not to Exceed Three (3) Years SCHEDULE: Full TimeDUTY LOCATION: Washington, DC Non-Sensitive/Low Risk Open to all qualified applicants What are Trust Fund Positions?Trust Fund positions are unique to the Smithsonian. They are paid for from a variety of sources, including the Smithsonian endowment, revenue from our business activities, donations, grants and contracts. Trust employees are not part of the civil service, nor does trust fund employment lead to Federal status. The salary ranges for trust positions are generally the same as for federal positions and in many cases trust and federal employees work side by side. Trust employees have their own benefit program and may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Museum Stores and Restaurants, Credit Union, Smithsonian Early Enrichment Center (Child Care), Flexible Spending Account (Health & Dependent Care). Conditions of Employment Pass Pre-employment Background Check and Subsequent Background Investigation for position designated as low risk. Complete a Probationary Period Maintain a Bank Account for Direct Deposit/Electronic Transfer. The position is open to all candidates eligible to work in the United States. Proof of eligibility to work in U.S. is not required to apply. Applicants must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement. OVERVIEWThis position is in the Web Office, Digital Strategies and Engagement, National Museum of the American Indian (NMAI), Smithsonian Institution (SI). The NMAI promotes equity and social justice for the Native peoples of the Western Hemisphere through education, inspiration, and empowerment. In partnership with Native peoples and their allies, the museum fosters a richer shared human experience through a more informed understanding of Native peoples. The UX/UI Developer designs, develops, and maintains the online portal and other online products of the NMAl's Native Knowledge 360°ree; (NK360°ree;) education initiative to transform teaching and learning about Native Americans, collaborating with the NK360°ree; Online Production team in the production of audience-focused online experiences. Occasional travel may be required. Option for fully remote work. DUTIES AND RESPONSIBILITIES Designs, develops, and maintains the NK360°ree; online portal and other NK360°ree; online products using development tools and technologies, including CSS3, HTML, JavaScript, jQuery, XML, Adobe CC, and content management systems. Creates engaging user interfaces for NK360°ree; online products using visual design techniques and principles effectively to convey conceptual and educational project components. Develops wireframes, prototypes, and intuitive navigation systems and interaction models using information architecture principles, including hierarchy, search, scalability, and consistency. Manages online content using content management systems (experience with Drupal preferred), and integrates application programming interfaces, social channels, and other systems, services, and data sources to enhance online products and engage online audiences. Applies user research techniques, including interviews, personas, surveys, card sorts, journey maps, contextual inquiry, A/B tests, heuristic evaluation, competitive analysis, and usability testing, to inform design decisions and create user-centered experiences. Develops user experiences that are responsive across devices and function effectively in major operating systems and browsers, and tests and optimizes online products regularly for functionality and performance. Ensures NK360°ree; online products conform to NMAI and SI technology, security, privacy, and accessibility (Section 508, ADA, and W3C WCAG 2.0) protocols, standards, and policies. Designs NK360°ree; online products that adhere to related project visual standards and museum brand style and guidelines. Manages the development and lifecycle of NK360°ree; online products, balancing competing priorities and coordinating with internal and external teams to meet project milestones and ensure projects are implemented successfully within budget, scope, and schedule.• Coordinates the work of staff and contractors in the design and development of NK360°ree; online products; develops plans and schedules; estimates resource requirements; manages project phases and monitors activities; and evaluates and reports on accomplishments against established key performance measures. Coordinates with the Office of Contracting and serves as contracting officer's technical representative on contracts for NK360°ree; online development, ensuring effective collaboration between contractors and teams and monitoring contractor adherence to scope. Coordinates with SI Office of the Chief Information Officer and technical specialists to confirm requirements; determine protocols; identify and resolve issues related to network infrastructure, systems, and software; and ensure the integrity of online products. Utilizes Google Analytics 4, Webtrends, and other measurement and analytics tools to collect and analyze web usage statistics and track user behavior and content performance; generates recommendations for NK360°ree; online product performance and continual improvement of the user experience. QUALIFICATION REQUIREMENTSTo qualify for this position, applicants must possess a bachelor’s degree (B.A.) from an accredited four-year college or university and/or 3–5 years of related experience (described below); or an equivalent combination of education and experience. Experience required for this position: Ability to expertly use development tools and technologies, including CSS3, HTML5, JavaScript, jQuery, XML, Adobe CC, and content management systems, to design, develop, and maintain complex websites and other online products. Ability to create engaging user interfaces for online products using knowledge of visual design techniques and principles effectively to convey conceptual and educational project components. Ability to develop wireframes, prototypes, and intuitive navigation systems and interaction models using information architecture principles, including hierarchy, search, scalability, and consistency. Ability to manage online content using content management systems (experience with Drupal preferred). Ability to apply user research techniques, including interviews, personas, surveys, card sorts, journey maps, contextual inquiry, A/B tests, heuristic evaluation, competitive analysis, and usability testing to inform design decisions and create user-centered experiences. Ability to develop user experiences that are responsive across devices and function effectively in major operating systems and browsers, and skill in testing and optimizing online products for functionality and performance. Ability to ensure online products conform to NMAI and SI technology, security, privacy, and accessibility (Section 508, ADA, and W3C WCAG 2.0) protocols, standards, and policies. Ability to manage the development and lifecycle of online products, balancing competing priorities and expertly coordinating with internal and external teams to meet project milestones and ensure projects are implemented successfully within budget, scope, and schedule. Knowledge of project management principles, methods, and practices, and ability to coordinate the work of staff and contractors in the design and development of online products, developing plans and schedules, estimating resource requirements, managing project phases and monitoring activities, and evaluating and reporting on accomplishments against established key performance measures. Knowledge of federal acquisition processes and procedures and ability to coordinate with the Office of Contracting and serve as contracting officer’s technical representative on contracts for online development, ensuring effective collaboration between contractors and teams and monitoring contractor adherence to scope. Ability to coordinate with SI Office of the Chief Information Officer and technical specialists to confirm requirements; determine protocols; identify and resolve issues related to network infrastructure, systems, and software; and ensure the integrity of online products. Skill using Google Analytics 4, Web trends, and other measurement and analytics tools to collect and analyze web usage statistics and track user behavior and content performance; ability to generate recommendations for online product performance and continual improvement of the user Applicants, who wish to qualify based on education completed outside the United States, must be deemed equivalent to higher education programs of U.S. Institutions by an organization that specializes in the interpretation of foreign educational credentials. This documentation is the responsibility of the applicant and should be included as part of your application package. Any false statement in your application may result in your application being rejected and may also result in termination after employment begins. The Smithsonian Institution values and seeks a diverse workforce. Join us in "Inspiring Generations through Knowledge and Discovery." Resumes should include a description of your paid and non-paid work experience that is related to this job; starting and ending dates of job (month and year); and average number of hours worked per week. What To Expect Next: Once the vacancy announcement closes, a review of your resume will be compared against the qualification and experience requirements related to this job. After review of applicant resumes is complete, qualified candidates will be referred to the hiring manager. Relocation expenses are not paid. Commitment to Diversity, Equity, and Inclusion The Smithsonian Institution provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation should contact **************************. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To learn more, please review the Smithsonian’s Accommodation Procedures. The Smithsonian Institution is an Equal Opportunity Employer. We believe that a workforce comprising a variety of educational, cultural, and experiential backgrounds support and enhance our daily work life and contribute to the richness of our exhibitions and programs. See Smithsonian EEO program information: *****************

Job DescriptionSalary: $50 - $70 Responsibilities: Responsible for effective provisioning, operation, installation/configuration and maintenance of systems hardware/software/related infrastructure. Provide technical support, guidance and hands-on delivery in the planning, implementation and ongoing operation of databases. Participates in technical research and development to enable continuing innovation within the infrastructure. Ensures that system hardware operating systems, software systems, and related procedures adhere to organizational values and regulatory requirements. Documents specifications, project plans, configurations, test plans and results. Depicts complex ideas, issues and designs to varied audiences; communicates project objectives, scope and status to project teams. Minimum Requirements: Five (5) years of overall professional experience in the engineering field. Five (5) years experience in Oracle and/or SQL Server database administration and analysis support. Proposed Oracle systems engineer personnel shall be fully trained and experienced with the Windows and HP Unix operating systems (Windows Server 2016 / HP-UX 11.3.x), Oracle Database 11g database technology, PL/SQL programming, Oracle stored procedures, database performance tuning, E-R database design principles and methodology, backup and recovery, systems analysis, security practices and system documentation. Proposed SQL systems engineer personnel shall be fully trained, and industry recognized Microsoft Certified personnel experienced and familiar with both Windows 2016 and operating systems, SQL Server 2012 database administration, T-SQL programming, database performance tuning, backup and recovery, systems analysis, security practices and system documentation. Must possess IT-I Critical Sensitive security clearance or Tier 5 (T5) at time of proposal submission Relevant certification from a nationally recognized technical authority. DoD Approved 8570 Baseline Certification: Category IAT Level II Benefits: Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance. ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. remote work

Functional Support Specialist / Technical Support Specialist This is a hybrid (40% remote and 60% onsite) role in San Francisco, CA. To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time. About Odoo Odoo ERP system is enterprise resource planning software used company-wide for the management of business processes. Odoo provides seamlessly integrated functional business apps called Odoo apps that form an ERP solution. Our unique proposition of integrated apps that work seamlessly together allows users to automate and track everything they do. The open-source development model of Odoo has allowed us to leverage thousands of developers and business experts to build the world's largest ecosystem of fully integrated business apps. Odoo has become a global network with more than 12+ million users and partners in more than 120 countries, and we continue growing with 2000+ daily downloads. We are growing fast and need to hire faster. About the job: As a Functional Support Specialist at Odoo, you play a key role in helping us bring speedy solutions to our valued small and medium-sized business (SMB) customers in North America. You'll work closely with other customer-focused roles, contributing to our team's growth and playing a big part in Odoo's overall success. Your understanding of the ins and outs of SMBs and their different functions is crucial for this position. Join us at Odoo and make a meaningful impact with your expertise supporting our valued SMB customers. Responsibilities: Expertise: Become proficient in utilizing Odoo's SaaS/Cloud-based applications Problem-solving: Prioritize and implement innovative solutions for resolving customer inquiries Communication: Effectively communicate ideas and solutions to customers using written and verbal methods Customer satisfaction: Ensure prompt and accurate resolution of customer issues to enhance their satisfaction levels Collaboration: Engage with Engineering, Product, and Developer teams to escalate critical issues and provide valuable feedback Product testing: Actively participate in testing new and updated products, offering insights for improvement Support channels: Address Tier 1 and 2 issues via email, chat, and phone Customer feedback: Collect and convey user feedback to the product team to contribute to feature development Must-Have: Bachelor's degree SaaS familiarity and knowledge of G Suite Ability to communicate technical concepts clearly and effectively, both written and orally Ability to learn quickly Thrive in a critical learning and social setting, embracing new challenges and opportunities Nice to Have: Business experience at an ERP Experience/knowledge with tickets-support Previous work experience in a fast-growing startup environment Sociable and outgoing Compensation and Perks: Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits PTO (Paid-time-off), paid sick days, and paid holidays Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals $100 towards a work-from-home office setup Evolve in a nice working atmosphere with a passionate, growing team! Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap! Company-sponsored events for groups of 6+ employees The estimated annual compensation range for this role is $63,000-$95,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location. Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal-opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.

IT Voice is a trusted leader in IT solutions, providing everything from network management to system administration and technical support. We pride ourselves on solving complex problems and delivering tailored solutions that help our clients thrive. Guided by core values- focus on others, own it, work smart, and do the right thing -we approach every task with integrity and efficiency. At IT Voice, we're committed to excellence, ensuring our clients receive top-tier support and satisfaction in all we do. Job Description: As a Tier 2 Technician at IT Voice, you'll be a key player in keeping systems and networks running smoothly. With your technical expertise, you'll install, maintain, test, and repair IT infrastructure while providing crucial first-level support. You'll be the go-to for resolving routine technical issues and ensuring seamless IT operations, making a real impact on the Overland Park community. Responsibilities: Uphold a strong commitment to customer service, ensuring client satisfaction by addressing their needs promptly and effectively. Perform general problem solving and assistance on diverse software applications and hardware systems for department users and/or the university community. Provide individual and/or group instruction and training to faculty, staff, and/or students on new or updated technologies, while possibly leading lower graded staff and/or student employees performing similar work. Coordinate, maintain, and input applicable records such as network users, security, and tracking inventory levels of equipment and materials, ensuring accurate documentation and billing reconciliation. Participate in the review, evaluation, and recommendation of solutions relating to hardware and software acquisitions and/or network updates, contributing to the improvement of technological systems. Serve as a primary project member on technology projects with moderate scope and impact, providing guidance and integration of other staff work. Perform the installation, configuration, and maintenance of computers, workstations, and other related equipment and devices, ensuring their proper functioning. Conduct weekly site visits to clients in the field, offering on-site technical support and assistance as required. Stay updated with current technological developments and trends, maintaining currency of knowledge in the IT field. Requirements: Minimum 3 years of experience in the IT field, demonstrating proficiency in system maintenance and troubleshooting. Must live in the Overland Park, KS greater area. Working towards or achieved CompTIA+ and CompTIA Network+ certifications, showcasing your technical expertise. Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications, enabling you to address diverse technical challenges. Ability to provide functional direction to other technical support staff and/or student employees, leveraging your experience and expertise. Strong interpersonal and communication skills, allowing you to effectively interact with a diverse community and provide technical guidance. Good driving record and ability to lift up to 70 pounds, facilitating weekly site visits and equipment maintenance. Ability to analyze and resolve computer problems efficiently, ensuring timely resolution of technical issues. Commitment to achieving team goals, including weekly hours, utilization rates, and customer satisfaction targets. Additional Information: Please include a brief cover letter with your resume, explaining your interest in joining IT Voice. We value teamwork and collaboration and expect all team members to contribute to a positive work environment. This position is full-time, and salary will be commensurate with experience. Benefits include 401(k), dental insurance, health insurance, life insurance, paid time off, travel reimbursement, vision insurance, and work-from-home flexibility. Work schedule is Monday to Friday. This role is based in Overland Park, KS. We are also a Team - so if it would bother you to take out the trash one day, it's probably best you don't apply. Goals: The Aim for 32-40 hours weekly per team member to ensure optimal productivity. Strive for 80%-100% monthly utilization per team member, maximizing efficiency and resource allocation. Target a monthly CSAT score of 95.0 to ensure high levels of customer satisfaction. Ensure tickets are closed within 3 days of creation, maintaining a swift response to client needs. Job Type: Full-time Salary: $50,000 - $60,000 Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Travel reimbursement Vision insurance Work from home Schedule: Monday to Friday Work Location: Overland Park, KS Company Website: ***************

You will work directly under our Supervisor of Trust & Safety and analyst team to review, analyze, and fulfill legal requests served on our clients (which include a variety of Communication Service Providers). We are looking for a highly organized, detail-oriented team player who can assist with filling, data entry, mail management and more! Your work will help us as we continue to interact with technical professionals, law enforcement, civil parties and more. This is an awesome opportunity for anyone who is interested in the criminal justice or the legal field and seeking an entry-level career with room for growth! Essential Duties and Responsibilities: Data Entry: Accurately input and update data into spreadsheets, databases, or enterprise software. Ensure that data is entered without errors and follow company guidelines. Administrative Support: Perform general office tasks such as answering phone calls, scheduling meetings, filing, and managing correspondence. Task Prioritization: Manage time effectively and prioritize tasks to meet deadlines, while maintaining high-quality data input and administrative support. Access customer databases, identify and obtain the required data and enter this data into our internal records production system. The ability to review legal documents (i.e. Subpoenas or warrants) and the ability to ensure all data is transcribed into the internal system accurately and in a timely fashion. Prepare mailings. Additional tasks may be added depending on customer activities, Law Enforcement requests and related needs. Completes other duties as assigned Qualifications: Completed Bachelor's degree Must be able to perform each essential duty satisfactorily. This position requires individuals be 18 years of age, a U.S. Citizen, and ability to pass a background check and drug screening. Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) or similar software. Experience with data entry, database management, and office administrative tasks. Excellent attention to detail and accuracy. Strong organizational and time-management skills. Good communication skills, both verbal and written.Trust & Safety Administrative Assistant 8:30 a.m. to 5:00 p.m. Work Shift Demands: Training will take place in-office. Flexibility with schedule or work from home opportunities will be considered based on performance.

Spooner Medical Administrators, Incorporated (SMAI) is a family owned and operated company that offers rewarding career opportunities for motivated individuals who are passionate about excellence and growth. Since 1997, SMAI's proactive philosophy and best practices have set the standard in workers' compensation by continuously improving the delivery of case management, utilization review and billing services to help facilitate a successful return to work for the injured worker. The Clerical Support Specialist is primarily responsible for indexing faxes and supporting the reception area. Essential Functions - Index medical documents & forms received via faxes and U.S. mail in to the claim. - Add descriptions for documents indexed into the claim. - Research of documents with missing information and partial faxes before indexing into the claim. - Index historical documents and internal forms into the claim. - Monitor and correct returned documents for re-indexing into the claim. - Receptionist - answer incoming phone calls and route to appropriate staff member, greet visitors and sort U.S. Mail. - Back-up to running mail through the postage machine. - Participate in continuous improvement activities and other assigned duties as assigned. Supervision Received Reports to the Clerical Support Supervisor Experience and Education Required - General knowledge of the insurance industry with workers compensation exposure preferred - Basic knowledge of medical terminology and medical forms - Data entry experience - Indexing experience preferred Additional Skills Needed - Effective written and verbal communication - Detail oriented - Problem solving skills - Strong organizational ability - Basic computer literacy skills Working Environment The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of this job, the employee typically works in a normal office environment. The noise level in the work environment is usually quiet. Work from home is offered one day a week for this position.

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a IT Systems Support Analyst to work in Westlake, TX! The Role Fidelity's Associate Technology team builds, manages and distributes technology solutions for more than 200 local Investor Centers and 8 Regional Campuses across the United States. Our technology solutions are crucial to Fidelity's core business, ensuring our associates have access to high functioning, reliable compute and software solutions. The Value you Deliver Provide technical leadership for a dynamic team in establishing and refining associate technologies that improve our ability to deliver market leading associate technology. Foster an environment of innovation that encourage creativity and the development of cutting-edge technology solutions to meet associate and client needs Implement, maintain, and support various products used by associates in our investor and regional centers across the United States Work closely with multi-functional teams and partners to align products with overall business goals, ensuring seamless integration and mutual success Integrate activities between teams to solve problems and enhance the associate experience Advocate for production stability and supportability by working with engineering teams to find opportunities for improvements Participate in on-call rotation with other members of the team to provide outstanding support to our customers The Skills You Bring BS in Computer Science or related technical field 10+ years as a tech lead, delivering solutions and leading operations for a product or service environments including product evaluations, design, testing implementation and support 10+ years technical leadership to deliver operational excellence by upholding strong technology standards Expertise in implementing and optimizing technology and processes in a tech forward environment Proven experience in product management operations, ideally within a network, end user compute or business application environment. (network infrastructure; PC hardware and software; Business Applications like Salesforce) Outstanding communication and collaborations skills, capable of engaging effectively with various stakeholders and cross-functional teams Ability to rapidly assimilate technology solutions, business processes, goals and objectives and distill them into well-defined stories/requirements The Team Our purpose is to improve the associates experience and boost efficiency, so they can help more people. We simplify the navigation of a sophisticated IT organization across Fidelity, increase transparency to business needs, improve operational efficiency and ensure a phenomenal IT experience. Team members share a set of core product management and analytical skills, along with differentiating skills that are suited to the squad to which they are aligned. Dynamic Working Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Job Description SHORT-TERM CONTRACT is Subject to Contract Award *US Citizen Preferred/Proof of Work Authorization Required for Non-US Citizens *This is a remote opportunity with the possibility of working onsite in Tallahassee, FL Engagement Level: Part time (60%) Approximate # of Hours: 400 hours Experience Required: 8+ years Description: Performs health checks, system-level patching, and diagnostics for Solaris 11.4 servers. Ensures backup process validation, syslog health, and alignment with Oracle SRU patch baselines. Requirements: Expertise in Oracle Solaris 11.4 Experience with ZFS, logadm, fssnap, and Solaris auditing Kernel patching and SRU updates Prior experience conducting OS-level compliance and vulnerability assessments

Job Description Do you want to perform work that is impactful to millions of Americans and has a broader global impact? Are you service minded team player who works towards creating solutions for the greater good? We Empower You to Serve! SRE delivers Organizational Transformation Services to the federal Government through Strategy, People, Leadership Development, Coaching, Facilitation, and Organizational Change Management. We underpin this with Project Management, business process improvement, and use technology as an enabler. Our mission is to serve our country, our communities, and our employees. Our vision is to make a positive impact on the world by leaving it better off when we leave then when we came. We are seeking professional consultants who share in our mission of service, our vision of leaving the world a better place, and are committed out our values of Integrity, Quality, and Performance. After reviewing the position description, if you feel you are a fit for our organization and possess the required qualifications, we invite you to apply: SRE is seeking a Junior Solutions Analyst who will support strategy development, planning, and execution for multiple programs and initiatives. The ideal candidate will have experience in several of the following areas: strategic planning; organizational change management and communications; data analysis and reporting; writing and editing; and meeting design and facilitation. The candidate will create impactful deliverables (written materials, briefings, data visualization) and must be comfortable briefing leaders. Duties include, but are not limited to: • Assists with the analysis, review, development, test and inspection of business process improvement, program management, and solution implementation efforts • Applies strong analytical and technical skills to document findings in accordance with approved quality procedures and standards • Works closely with experienced analysts or project leaders to seek guidance and added instructions • Must be able to manage competing priorities through prioritization of tasks and activities and set deadlines appropriately • Produce high quality work and strive to be error-free by focusing on quality assurance. Deliverables must be appropriate, accurate and meet the customer and contractual requirements • Must possess integrity and be service-focused at all times • Exhibit flexibility and resilience with both client organizations and SRE • Must possess a drive for continual learning and professional growth Competencies: Education and Experience: • Bachelor's Degree and minimum of 3 years of experience in related field • Master's Degree and no years of experience Skills: • An energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image • A well-organized and self-directed individual who is a team player • An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills • Proficient writing and communication skills • SRE and Client mission oriented • A processes and solutions oriented individual • Must have experience and be an expert with PCs, MS Office, Adobe, Google Mail, Citrix Sharefile (or other online platforms), and online meeting platforms such as googlemeet and Zoom Compensation: The estimated salary range for this position is estimated to be $59,000 - $85,000/year. Please note that the salary information is a general guideline only. SRE considers a wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Additionally, SRE adheres to all state and federal requirements regarding salary to ensure compliance with applicable labor laws. The estimate displayed represents the typical salary range for this position and is just one component of SRE's total compensation package for employees. Work Environment: The primary work location of this position is Washington D.C. Metro area, remote work is allowed but not guaranteed. If you live outside the commutable area, travel expenses are not reimbursed to the primary work location. EEO Commitment: SRE employees and applicants for employment are covered by federal laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, pay equity, and career development programs. Consistent with these obligations, SRE also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Freelance IT Programmers, Graphics, Video and motion editing, Developers, Electrician, Electromechanics, Contractors, Plumbers, Mason Bricklayers service, Music, audio specialist, Analyst, Acting and voice services online. Can work remote and or location work on a freelancer online platform engagement. Need to have a smart phone and lap top or desk top computer to perform work.

We are looking for a satellite systems engineer to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert understanding of satellite systems engineering- a completed or in progress Masters/PhD is preferred but not required. Other related fields include, but are not limited to: Aerospace Engineering, Telecommunications Engineering, Systems Engineering. Benefits: * This is a full-time or part-time REMOTE position * You'll be able to choose which projects you want to work on * You can work on your own schedule * Projects are paid hourly starting at $40+ USD per hour, with bonuses on high-quality and high-volume work Responsibilities: * Give AI chatbots diverse and complex problems and evaluate their outputs * Evaluate the quality produced by AI models for correctness and performance Qualifications: * A current, in progress, or completed Masters and/or PhD is preferred but not required * Fluency in English (native or bilingual level) * Detail-oriented * Proficient in physics, engineering, inductive/deductive reasoning, physical/temporal/ spatial reasoning Note: Payment is made via PayPal. We will never ask for any money from you. #INDUSPHY Job Types: Full-time, Part-time Pay: From $40.00 per hour Work Location: Remote