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Account Executive - Direct Sales From developing brand-new accounts to driving expansion across existing accounts, our Direct Sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate significant sales. They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers. Join us to do the best work of your career and make a profound social impact as a Account Executive - Direct Sales on our Direct Sales Team in Indiana. What you'll achieve As an Account Executive, you will be responsible for building strong customer relationships in the field and ensuring an outstanding customer experience with existing and potential customers. You will: • Develop an understanding of customers' business and solution requirements • Gain share of spend across Dell Technologies portfolio of technology solutions: server, storage, networking, software, security and led services • Run territory and or accounts, including account planning, sales forecasting, engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations • Regularly engage with decision makers at client facilities in performing primary duties • Provide sales leadership and experience on large, sophisticated opportunities You will: •Develop an understanding of customers' business and solution requirements •Gain share of spend across Dell Technologies portfolio of technology solutions: server, storage, networking, software, security and led services •Run territory and or accounts, including account planning, sales forecasting, engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations • Regularly engage with decision makers at client facilities in performing primary duties • Provide sales leadership and experience on large, sophisticated opportunities Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •At least 5 to 8 years of experience selling technology solutions •Expert knowledge of market trends that impact on Dell Technologies customers •Outstanding customer management and strategic selling skills that will improve the success of our customers' business and the growth of Dell Technologies •Strong communication, collaboration, negotiation and executive presentation skills and the ability to provide insight and thought leadership to senior/CIO/CXO leadership and next two levels down • Ability to work in a fast-paced ambitious environment Desirable Requirements •Bachelor's degree Compensation Dell is committed to fair and equitable compensation practices. The Total Target Compensation range for this position is $235,000 - 299,000, which includes base salary and commissions. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

**Essential Job Functions:** **Follows procedures to process new business application transactions** **Corresponds with agents, internal wholesalers and other departments regarding pending cases** **Responsible for the accurate handling and timely execution of New Business Applications** **Must provide an elite customer services experience** **Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience** **Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by our metrics and guidelines** **Report any potential fraudulent, money laundering, or unethical requests that have been reviewed** **Performs other related duties as assigned or required** **Mandatory requirements:** **High school diploma** **Minimum 2 years of customer service experience in the insurance and annuities fields** **Working experience of insurance products, applicable policies, procedures, and guidelines** **Excellent communication skills** **Excellent typing, grammar and writing skills** **Preferred Qualifications** **Annuities experience is highly preferred** **MS Excel experience** **Work Environment:** **This position is fully remote within the United States only** **Schedule is Monday through Friday, 8:00am - 5:00pm; Central Time Zone is preferred** **All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future** Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $31,800 - $52,000. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. **If you are an applicant from the United States, Guam, or Puerto Rico** DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link (***************************************************************************************************************** **Disability Accommodations** If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (*****************) . Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._

**Key responsibilities:** **Technical Support: Assist customers and technicians in diagnosing and resolving vehicle technical issues via phone, email, or chat. ** **Problem Resolution: Analyze reported problems, identify root causes, and provide clear, actionable solutions. ** **Documentation: Maintain accurate records of customer interactions, technical issues, and resolutions using the company's CRM system. ** **Collaboration: Work closely with engineering and product teams to relay customer feedback and contribute to product improvements. ** **Training: Stay updated on the latest vehicle technologies and repair techniques through continuous learning and training. ** **Quality Assurance: Ensure that all provided solutions meet company standards and contribute to overall customer satisfaction.** **Qualifications:** **Education: 2-4 year Automotive Technology program (certificate or degree) preferred, or equivalent job experience** **Certifications: ASE Certified (minimum 2). The National Certification is ideal. State certification is acceptable, however candidate must be willing to get the ASE certification once hired** **Language: Bilingual (French Canadian and English) is required** **Experience: Minimum 3 years of hands-on experience as an Automotive Technician (** **dealership preferred** **,** **but independent repair facilities are acceptable** **). Previous experience in customer service, or related fields is also preferred, but not required. ** **Technical Skills: Expert understanding of vehicle systems, diagnostics, and repair processes. Extensive experience with electric vehicle, infotainment, and hybrid technologies are a plus.** **Communication Skills: Excellent verbal and written communication abilities, with a focus on clear and empathetic customer interactions. ** **Problem-Solving: Ability to think critically and provide effective solutions under pressure. ** **Computer Skills: Proficiency in CRM software, Microsoft Office Suite, and / or other relevant applications. ** **Customer Service Orientation: Commitment to delivering exceptional service and maintaining positive customer relationships.** **Other requirements** **Home office, remote within New Orleans, USA only** **Able to work shifts within the call center's hours of operation: Monday - Friday (7 a.m. - 8 p.m. Eastern time)** **This position is fully remote within the United States only** **All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future** **If you are an applicant from the United States, Guam, or Puerto Rico** DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link (***************************************************************************************************************** **Disability Accommodations** If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (*****************) . Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._

DXC Technology (NYSE: DXC) empowers global companies to operate their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Many of the world's largest companies and public sector organizations trust DXC to deliver exceptional service across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience. Discover more about our commitment to excellence for customers and colleagues at DXC.com. At DXC, we harness the power of technology to deliver essential IT services that help our clients modernize operations and drive innovation across their entire IT infrastructure. Our services span the Enterprise Technology Stack and include business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace solutions. Our DXC Insurance Services support clients in optimizing and transforming operations, reducing costs, and building agile channels for growth. Leveraging our people, technology, and best practices, we improve and automate complex business processes across middle and back offices-while enhancing customer experience transformation. As a **wmA Business Analyst Lead** , you will play a pivotal role in driving large-scale **migration, conversion, and modernization initiatives** for one of our major insurance clients. You will serve as a **trusted advisor** , collaborating directly with stakeholders to analyze business needs, define requirements, and design robust solutions that align with their digital transformation strategies. This role demands **deep expertise in life insurance** , particularly Universal Life and Traditional Life products, along with a **strong background in Vantage/wmA (Wealth Management Accelerator)** . You will be responsible for conducting **gap analysis, leading complex conversions, and ensuring seamless integrations** across legacy and modern platforms. **Key Responsibilities** + **Lead client engagements** , facilitating discussions to identify business requirements, assess gaps, and define the scope of large-scale system migrations and conversions. + **Own the end-to-end business analysis process** , from requirement gathering to solution design, ensuring alignment with insurance business operations and regulatory requirements. + **Conduct deep-dive assessments** of existing insurance product configurations, identifying opportunities for process improvements and enhancements. + **Drive the migration strategy** by analyzing data mapping requirements, conversion methodologies, and integration approaches. + Provide **subject matter expertise** in **Vantage/wmA** , including TRAD product configurations, **Product Wizard / AVM** , and conversion processes. + **Develop data models, process flows, and system requirements** , ensuring scalability and efficiency in transformed business processes. + **Lead the development of test strategies** and **validate system performance** , ensuring compliance with client expectations and industry best practices. + Collaborate with **cross-functional teams** , including architects, developers, and QA analysts, to implement solutions effectively. + Provide **ongoing advisory support** to client leadership, offering strategic insights for continuous optimization. **Required Skills & Experience** + **8+ years** of experience as a **Business Analyst** in the **life insurance** domain, with a strong focus on **Universal Life and Traditional Life** products. + **Extensive hands-on experience with Vantage/wmA (Wealth Management Accelerator) is mandatory.** + **Proven track record in leading large-scale migration and conversion projects** in an insurance environment. + Deep expertise in **TRAD product configuration, Product Wizard / AVM, and data conversion methodologies** . + Experience in **building out Product Wizard tables** and configuring product rules from scratch. + Knowledge of **AVM or OSI** ancillary systems related to wmA, as well as practical use cases. + Strong familiarity with **conversion strategies, gap analysis, and legacy-to-modern platform transitions** . + Experience working with **mainframe technologies** and their integration with modern systems is a plus. + Solid understanding of **indexed product structures, policy administration, and compliance considerations** . + Ability to **create and execute test plans** , ensuring the accuracy of system configurations and data migrations. **Preferred Qualifications** + **Bachelor's or Master's degree** in Business Administration, Information Systems, or a related field. + Experience with **large-scale system modernization initiatives** in the insurance sector. + Strong proficiency in **business process optimization and digital transformation methodologies** . + Advanced **stakeholder management skills** , with the ability to drive discussions at **executive levels** . **Work Environment & Expectations** + **Remote-first role within the United States** , with occasional client site visits as required. + Flexibility to **collaborate with offshore teams in different time zones (including India)** for critical business activities. + Willingness to **support key go-live activities, including additional hours or weekend coverage** when necessary. **If you are an applicant from the United States, Guam, or Puerto Rico** DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link (***************************************************************************************************************** **Disability Accommodations** If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (*****************) . Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._

Clients around the globe put Dell Technologies technology at the heart of their IT departments. Our Technical Account Managers (TAMs) address their two biggest challenges: meeting the needs of service users and keeping the information infrastructure available at all times. Much more than the customer's go-to person when there's an issue, TAMs take a proactive approach to driving technical activities. They specialize in helping customers focus on environmental stability and avoid problems before they occur. TAMs work closely with a range of colleagues to identify sales opportunities, drive best support practices, deliver consistent service levels and ensure complete customer satisfaction. Join us to do the best work of your career and make a profound social impact as a Consultant on our Technical Account Manager Team in Berkeley, CA. What you'll achieve As a Federal Technical Account Management Consultant, you'll be responsible for ensuring custom contractual service/support requirements are understood and managed to the support service requirement of the customer Statement of Work (SOW). You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell Technologies members to ensure consistency of delivery, adherence to standard practices, and continuous improvement deployment and support services. You will: Serve as a dedicated support services resource for the United States Government, and as the TAM, will be the customer's primary point of contact for delivering support and coordinating operational support related activities of all Dell Technologies; You will work at the Government customer site 5 days per week Be at the single point of warranty support; provides customer account management on a 24x7x365 basis, including resource coordination, customer management, technical resolution management and communications at various levels during warranty services engagements Help to identify and leverage Dell and partner resources to satisfy technical needs and objectives of the customer's implementation, as well as work closely with account teams to ensure end-to-end planning and sustainment of Dell solutions; helps account team to design the customer solutions and supports the installation, customization and integration of the solution Provide feedback to customer on any observed/known issues; develop and maintain customer support plans and relationships that are tailored to each individually unique project requirement Contribute to the development of warranty and maintenance strategies, policies and best practices through participation in management meetings and other direct contributions Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements: Typically requires 12+ years of related experience with a Bachelor's degree; or 8+ years with a Master's degree; or 5+ years with a PhD; or equivalent experience Must be US Citizen Possess technical knowledge of Dell Technologies Enterprise, Client, Services and Software Solutions Strong project management skills with an in-depth understanding of system architecture and design Proficiency in HPC (Compute, Network, and Storage) hardware configurations; Must have a strong background in NVIDIA GPUs and NVIDIA Networking products Desirable Requirements: Experience or knowledge of TCP/IP networking Familiarity with the following: Dell OpenManage Client Instrumentation, Dell Enterprise Management Tools, GPGPU Technology, Hadoop, Vertica, Greenplum, Citrix, Enterprise Virtualization, Cloud Technologies, HPC Compensation Dell is committed to fair and equitable compensation practices. The salary range for this position is $177,650 - $229,900. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com. Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

DXC Technology is looking for Oracle Customer Data Platform Specialist to join Analytics Offering working on consolidation of customer's data by personalizing the customer experience. DXC Analytics is focused on providing customers innovative solutions and high added value, in the following areas: Analytics Solutions and Services, Big Data Platforms, Information Governance, Business Intelligence & Data Management, Artificial Intelligence and IoT Analytics. Responsibilities: * Taking part in translating business requirements into technological solutions consult CDP best practices. * Design, Develop and Implement data models by using Oracle Customer Data Platform. * Integrate solutions with other systems and applications to provide a unified view of customer data. * Collaborate with cross-functional teams including data engineers, data analysts, and business stakeholders to ensure successful implementation. * Provide technical support and troubleshooting to the customer. Nice to have: * Knowledge or experience in financial services projects and consulting firms. * CDP certification. Qualifications: * At least of 3 years of experience working with Oracle database technologies * Strong knowledge of ETL processes and data integration techniques * Excellent communication and collaboration skills * Ability to work effectively in a fast-paced, dynamic environment * Organized, collaborative and structured approach to managing project ambiguity and complexity. Location: Milano with remote work possibility #LI_Hybr Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. Location: Remote to Puerto Rico only Job Description: SAP BASIS knowledge and understanding of SAP technologies and methodologies. Providing BASIS support for projects involving HANA and S/4HANA Assist in managing a team responsible for package software application development. Ability to troubleshoot/analyze and resolve technical problems. Ability to manage multiple tasks, work in a team environment, and understand and be responsive to project and customer needs. Ability to adapt and function effectively in a fast-paced, changing environment while working under deadlines. Build credible relationships with peers and clients and continuous professional learning of SAP products. Ability to learn quickly and apply knowledge effectively. Support project execution and resource allocation. Collaborate with senior management on departmental objectives. Contribute to the timely delivery of software solutions. Provide technical assistance to team members. Participate in code reviews and maintain coding standards. Coordinate communication within the team and with other departments. Help identify and resolve project challenges. Basic Qualifications 2-4 years plus Experience in SAP Basis administration, including experience in standard SAP procedures such as client copies, database refreshes, patching, transport management, upgrades, and performance tuning of database and SAP applications Install, configure, maintain(upgrade), and support SAP systems, including but not limited to Solution Manager, ECC, and BW, SRM, CRM, APO, Suite on Hana Experience with Performance tuning problem analysis for Oracle/Hana databases and SAP instances Work with SAP and Solution Manager to resolve problems. Configure Start, Default, and Instance Profiles. Provide the production support team daily with any technical and performance issues. Hana 2.0 HA, Oracle 19 Data guard a plus. Other Qualifications Bachelor's or master's degree in information systems, Engineering, Computer Science, or similar. +4 years of previous experience working across a range of implementations, upgrades, and migration projects. SAP Certifications in S/4HANA, OS/DB Migration, NetWeaver, and SAP HANA are preferred. Experience working in large landscapes/environments/customers Work Environment Remote to Puerto Rico only US: Please note: The client is in a controlled goods program environment and must comply with the International Traffic in Arms Regulations (ITAR), which mandates that all applicants be U.S. Persons. plus If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. We are seeking a highly skilled and motivated Ingenium Software Business Analyst to join our team. The successful candidate will play a key role in collaborating with stakeholders to gather and analyze business requirements, translating them into functional specifications for implementation on the Ingenium Software platform. This position requires a strong understanding of insurance business processes, coupled with technical proficiency in the Ingenium Software system. The ideal candidate will possess excellent communication skills and a proactive approach to problem-solving. We are seeking a highly skilled and motivated Senior RADIENCE, PATHFINDER Business Analyst to join our team. The successful candidate will play a critical role in collaborating with stakeholders to gather and analyze business requirements, translating them into functional specifications for implementation on the Ingenium platform. This position requires a deep understanding of insurance business processes and technical expertise in RADIENCE, PATHFINDER, and related systems. The ideal candidate will have strong analytical skills, exceptional communication abilities, and a proactive approach to problem-solving. Essential Duties and Responsibilities * Lead and participate in the design, development, and enhancement of insurance and financial products. * Collaborate with business stakeholders to analyze, document, and implement new or modified business processes and solutions. * Gather, analyze, and document business requirements, translating them into technical specifications for development teams. * Develop use cases and user stories, and conduct functional integration testing to ensure smooth system operations. * Define test scenarios, prepare test plans, and execute acceptance testing for developed applications. * Work closely with technical teams to support system enhancements, process improvements, and implementations. * Identify opportunities to streamline business processes, reduce manual work, and improve turnaround times. * Act as a liaison between business and technical teams, facilitating effective communication and issue resolution. * Ensure successful change management by assessing impacts, risks, and benefits of proposed system changes. * Create and maintain manual and system procedures to align with evolving business needs. * Provide post-implementation support, troubleshooting production issues and addressing user concerns. * Conduct training sessions for business users and other stakeholders as needed. * Mentor and provide guidance to junior team members, ensuring knowledge transfer and readiness post-project. Required Qualifications * Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience). * 10+ years of relevant industry experience, with at least 8+ years in a business analyst role in software engineering. * Proven experience working on RADIENCE and PATHFINDER projects, including implementation, upgrades, transformations, or enhancements. * In-depth knowledge of RADIENCE and PATHFINDER functionality within insurance business processes. * Strong understanding of the RADIENCE and PATHFINDER architecture, with hands-on experience in developing and maintaining these frameworks. * Demonstrated track record of delivering successful business outcomes through modifications to RADIENCE, PATHFINDER, and integrated software applications. * Expert-level experience in RADIENCE and SME or functional-level expertise in PATHFINDER. * Preferred: Working-level experience in Ingenium and ProductXpress. * Familiarity with various life insurance products, including whole life, term, disability, universal life, wealth, and health products. * Strong leadership skills, including team and project management, problem-solving, and conflict resolution. * Ability to plan, prioritize, and execute tasks efficiently, identifying and resolving issues in a timely manner. * Hands-on experience with COBOL, JCL, DB2, SQL, VSAM, REXX, CICS, MQ Series. * Experience working with Windows, Unix, and AIX OS platforms. * Proven ability to work in Agile environments, with familiarity in Agile methodologies and best practices. Other Preferred Qualifications * Advanced degree in a related field is a plus. * Relevant certifications or professional training in RADIENCE, PATHFINDER, Ingenium, or related technologies. Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $84,100 - $156,100. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

**Principal Responsibilities:** + Provide service to Annuity or Life customers who possess a policy by responding to requests via telephone regarding insurance and other financial service products and benefit plans + Research and respond to requests and discuss options regarding various aspects of the policy, for example, status of claims, policy provisions, values, basic procedures, etc. + Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing + Efficiently access multiple electronic systems to provide complete response + Work at all times to enhance and strengthen the relationship between the customer and our insurance clients + Support special campaigns as needed, or if solicited by the customer + DXC associates are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality service skills **Required Qualifications:** + High school diploma is required as minimum degree (diploma needs to be provided) + An active FINRA Series 6 license is required for this position. Applicants without this license will not be considered + 1-2 years of Life Insurance and Annuities experience is required + Call center experienced is required + Understanding of insurance products as well as administrative, claims, underwriting and marketing organizations is required + Employment is contingent upon successfully completing required background checks and drug screenings, as mandated by client onboarding requirements. Candidates must be willing to comply with all such pre-employment screening processes, and employment is conditioned to successfully clearing all required checks **Other Important Qualifications** + Excellent oral & written communication skills + Superior telephone etiquette + Excellent listening skills and ability to articulate ideas + Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of our clients + Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers + Strong organizational skills + Demonstrated ability to manage stress + Strong computer skills + Ability to 'think out of the box' to generate innovative process improvements. + Strong math and analytical skills **Work Environment:** + This position is fully remote within the United States only + Home base, remote - Laptop will be provided + Training: 5-6 weeks; typically, 8-4:30/5pm CST; M-F + Regular work shift: Monday - Friday, core business hours are 7 30am to 6pm (8 hours shift) + Applicants must be legally authorized to work in the United States at the time of hire. The company does not provide sponsorship and cannot consider candidates on work visas or requiring future sponsorship Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $35,000 - $65,000. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. **If you are an applicant from the United States, Guam, or Puerto Rico** DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link (***************************************************************************************************************** **Disability Accommodations** If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (*****************) . Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._

* Hands on experience with Database (Oracle Teradata). * Hands on experience in Hadoop. * Experience in Job scheduling tool - Autosys. * Knowledge on ETL tool - Informatica. * Knowledge on monitoring tools like ITRS Geneous, Splunk, Dynatrace. * Knowledge on ITIL concepts like Incident and Problem Management. * Knowledge on Incident Management (ITSM Remedy, MyITSM). * Good understanding of financial/banking industry. * Creative and strong problem solving skills. * Excellent written and verbal communications skills. * Ability to operate in high-pressure situations. * Results oriented, and must be able to effectively interact with Senior Management and Business Partners. Responsibilities: * Support includes research, triage, defect resolution, compliance, and all other production support functions. * Provides on call support for incident/issue triaging and will coordinate with various support teams across the organization. * Communicates with line of business and management the overall status and health of the application. * Looks for areas of improvement in monitoring, application stability, and speed of determining root cause. * Performs trouble shooting, analysis, research and resolution using advanced query and programming skills and conducts root cause analysis. * Work closely with Technology Infrastructure Teams, Development Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades etc . * Real-time restoration and triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period. * Assesses initial severity, gather impacts, creates tickets (MyITSM), engages necessary support teams, and escalates as necessary to ensure timely restoration. * Participate in Disaster Recovery and Resiliency Exercise. * Excellent communication skills. Demonstrate ability to communicate effectively with both technical and non-technical partners. * Must be willing and able to express new ideas, concerns, and opinions directly to wider team in team meetings face-to-face and via remote-working tools. * Hands-on experience in Incident and problem management. Requirements: * Experience Range: 8 to14 years. Foundational Skills: * Strong technical knowledge: Unix/Linux; Database (SQL/MySQL, Oracle), Autosys Scheduler, Teradata. * Strong knowledge of Hadoop. Desired Skills: * Knowledge on Incident Management (ITSM Remedy, MyITSM). * Good understanding of financial/banking industry. * Creative and strong problem solving skills. * Excellent written and verbal communications skills. * Ability to operate in high-pressure situations. Salary Range - $85,000-$115,000 a year #LI-NS2

Our field sales professionals rely on technical support during the sales process - and our Systems Engineering team always steps up to the mark. We lead the development and implementation of sophisticated and specialized products, applications, services and solutions. From delivering sales presentations and product demonstrations, to developing detailed installation or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need. Join us to do the best work of your career and make a profound social impact as a CSG Systems Engineer on our Client Solutions Sales Engineering Team in Remote - New York City, New Jersey, or Connecticut. What you'll achieve As a Systems Engineer, you will provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services. You will: •Build and lead relationships for complex customer accounts •Conduct customer needs analysis to understand requirements and project scope •Prepare detailed product specifications to enable the sale of our high-end products and solutions •Deliver high impact presentations at customer facilities • Verify operability of sophisticated product and service configuration within the customer's environment Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements •In-depth understanding of technologies, products and services •Excellent communication and relationship skills •Ability to present to senior level individuals and articulate Dell Technologies solutions •Strong IT industry knowledge • At least 5 years of related experience in relationship sales Desirable Requirements •Bachelor's degree Compensation- Dell is committed to fair and equitable compensation practices. The total targeted compensation range for this position in New York Metro: $183,600 to $237,600. The total targeted compensation range for this position in New Jersey: $175,100 to $226,600. The total targeted compensation range for this position in Connecticut (all other): $158,950 to $205,700. Benefits and Perks of working at Dell Technologies Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com Benefits highlights: Choice of medical coverage Competitive bonus & commission programs Wellness program with medical premium discounts 401(k) Plan with before-tax and Roth contributions Generous Time Off Programs Team member discounts on Dell products Fitness Reimbursement Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. * ------------ Inviting applications for the role of Senior Process Associate for US institutional Retirement Contact Centre In this role, You will be responsible for talking to customer and helping them with queries related to retirement, benefits which typically includes the following responsibilities. Responsibilities * Handling customer queries regarding their benefits via phone - Requires to take at least ~ 40 - 60 calls in a day * Demonstrate a solid understanding of various retirement plans such as 401(k), 403(b), 457, and stay updated on relevant regulations affecting the retirement business * Respond to participant inquiries via phone (Primally) and chat regarding their retirement plans, including plan details, investment options, contributions, distributions, and rollovers. * Assist participants with account maintenance, beneficiary updates, and plan enrollments. Ensure all transactions comply with plan provisions and regulatory requirements. * Provide participants with information on plan features, benefits, and investment options. Help them understand their statements and the impact of their investment choices. * Identify and resolve participant issues in a timely and efficient manner. Escalate complex cases to senior team members or supervisors as necessary. * Assist plan sponsors with the administration of their retirement plans, including tasks such as contribution calculation, non-standard trading, participant financial activity, and other complex record-keeping functions * Ensure that retirement plans adhere to all regulatory requirements, including IRS regulations, ERISA guidelines, and plan documents. * Address participant inquiries regarding contribution limits, eligibility requirements, and retirement planning resources * Assist with investment management activities, such as fund transfers, rebalancing, and implementing investment changes. * Communicate with plan participants, and other stakeholders to address inquiries, resolve issues, and provide updates as needed. * Maintain positive relationships with clients and ensure high levels of satisfaction with services provided Qualifications we seek in you! Minimum Qualifications * Relevant retirement call center experience * Minimum internet connectivity of 25MBPS and a quiet workspace free of distractions for call center Work from Home Role * Flexibility to work shifts assigned by business based on call center hours of business operation. Preferred Qualifications/ Skills * Any Graduate * Ability to be flexible and adapt to constantly changing priorities * Proficiency in retirement plan record-keeping systems and Microsoft Office applications. * Strong understanding of retirement plans, IRS regulations, and ERISA requirements. * Microsoft Office proficiency, especially Excel * Quality Lean/Process Improvement knowledge * Ability to work under pressure in a dynamic environment * Thirst for learning! Analytical thinking and ability to learn fast * Ability to be pro-active and to think "creatively" * Cultural Awareness in a diverse and international environment "The approximate hourly base compensation range for this position is $21 to $24. The actual offer, reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity." Work-from-Anywhere Roles - "Los Angeles California-based candidates are not eligible for this role" Location-based Roles (e.g., Richardson roles - metro area can be adjusted by role location) - "Los Angeles, California based candidates are not eligible for this role. area candidates are eligible for this role only." Why join Genpact? * Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation * Make an impact - Drive change for global enterprises and solve business challenges that matter * Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities * Work with the best - Join 140,000 bold thinkers and problem-solvers who push boundaries every day * Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. '1512842

DXC Technology (NYSE: DXC) empowers global companies to operate their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Many of the world's largest companies and public sector organizations trust DXC to deliver exceptional service across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience. Discover more about our commitment to excellence for customers and colleagues at DXC.com. At DXC, we harness the power of technology to deliver essential IT services that help our clients modernize operations and drive innovation across their entire IT infrastructure. Our services span the Enterprise Technology Stack and include business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace solutions. Our DXC Insurance Services support clients in optimizing and transforming operations, reducing costs, and building agile channels for growth. Leveraging our people, technology, and best practices, we improve and automate complex business processes across middle and back offices-while enhancing customer experience transformation. As a Software Engineer for wmA, you will work closely with one of our largest insurance clients, contributing across various stages of the software development lifecycle. Your responsibilities will include requirements gathering, design, development, testing, maintenance, version upgrades, conversions, and migrations. You'll be expected to take ownership of your role by driving process improvements and implementing best practices, as well as sharing knowledge within the team, fostering a culture of continuous learning and development. Representing DXC in front of our client, you will leverage your understanding of their needs to deliver robust, clean, and scalable solutions. Key Responsibilities * Mentor and guide the team to ensure defect-free and timely delivery of assignments. * Take ownership of tasks, coordinating with the team to meet project schedules and milestones. * Support the BA team in query resolution and defect analysis. * Develop interfaces between multiple systems and wmA using Mainframe COBOL and JCL. * Participate in requirements gathering, analysis, documentation, planning, investigation, development, testing, and maintenance. * Understand and analyze user and business needs to align with vision and business strategy, bridging current and future business models. * Share knowledge and mentor less experienced team members. Qualifications * 5+ years of experience with Life Insurance Annuity Platforms, specifically wmA/Vantage-One (DXC IP). * Strong development experience in mainframe technologies (COBOL, DB2, SQL) with analytical skills for wmA development. * Working knowledge of Microfocus (emulator for COBOL development). * Experience with system migrations and integrations. * Exposure to conversion and transformation projects is a plus. Other Qualifications * Ability to guide clients on business queries, solution design, and independently handle wmA development for medium to large projects. * Experience with new business proposals and estimations to support DXC business growth. * Excellent communication skills (both verbal and written) with direct client interaction experience. * Strong analytical skills for structuring complex business challenges. * Capability to break down high-level information into detailed business requirements. * Excellent verbal and written communication skills for professional interaction with diverse groups, including executives, managers, and subject matter experts. Work Environment This role offers a remote work opportunity within the United States. #LI-LV1 If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Essential Job Functions: * We are seeking a highly skilled Customer Service Representative with experience in financial services, insurance, banking, or investments. This role involves providing exceptional customer support, processing account updates, handling inquiries, and ensuring compliance with FINRA regulations. Key Responsibilities * Provide inbound customer service support, addressing complex inquiries and escalating cases as needed. * Research and resolve customer inquiries in a timely and professional manner. * Perform account updates, maintenance, and documentation to ensure accurate records. * Process and distribute incoming and outgoing mail for multiple clients per service level agreements. * Perform data entry and reconcile documents to maintain up-to-date information. * Collaborate with team members, management, and customers to resolve service-related issues. * Support escalation processes, service recovery efforts, and customer feedback remediation. * Review and recommend improvements to procedures and workflows to enhance efficiency. * Assist with training and mentoring less experienced staff. * Provide Quality Assurance (QA) support, including enhanced QA reviews for FINRA-registered associates handling variable investment transactions. * Qualifications Required: * Bachelor's degree in a related field (preferred). * Customer service experience in financial services, insurance, investments, or banking. * Active FINRA Series 6 or 7 certification (or U5 status within the 2-year FINRA window, in good standing). * Experience working with organizational functions, personnel, and customer support tools. * Proficiency in using help desk software, fax machines, and telephone systems. * Preferred: * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Ability to work independently and follow written/oral instructions. * Experience with Lean/Six Sigma methodologies (certification preferred). * Work Environment * Remote (USA) * Standard working hours: Monday to Friday, 8:00 a.m. - 8:00 p.m. CST (8-hour shifts). If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

DXC Technology (NYSE: DXC) empowers global companies to operate their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Many of the world's largest companies and public sector organizations trust DXC to deliver exceptional service across the Enterprise Technology Stack, driving performance, competitiveness, and customer experience. Discover more about our commitment to excellence for customers and colleagues at DXC.com. At DXC, we harness the power of technology to deliver essential IT services that help our clients modernize operations and drive innovation across their entire IT infrastructure. Our services span the Enterprise Technology Stack and include business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace solutions. Our DXC Insurance Services support clients in optimizing and transforming operations, reducing costs, and building agile channels for growth. Leveraging our people, technology, and best practices, we improve and automate complex business processes across middle and back offices-while enhancing customer experience transformation. As a wmA Business Analyst Lead, you will play a pivotal role in driving large-scale migration, conversion, and modernization initiatives for one of our major insurance clients. You will serve as a trusted advisor, collaborating directly with stakeholders to analyze business needs, define requirements, and design robust solutions that align with their digital transformation strategies. This role demands deep expertise in life insurance, particularly Universal Life and Traditional Life products, along with a strong background in Vantage/wmA (Wealth Management Accelerator). You will be responsible for conducting gap analysis, leading complex conversions, and ensuring seamless integrations across legacy and modern platforms. Key Responsibilities Lead client engagements, facilitating discussions to identify business requirements, assess gaps, and define the scope of large-scale system migrations and conversions. Own the end-to-end business analysis process, from requirement gathering to solution design, ensuring alignment with insurance business operations and regulatory requirements. Conduct deep-dive assessments of existing insurance product configurations, identifying opportunities for process improvements and enhancements. Drive the migration strategy by analyzing data mapping requirements, conversion methodologies, and integration approaches. Provide subject matter expertise in Vantage/wmA, including TRAD product configurations, Product Wizard / AVM, and conversion processes. Develop data models, process flows, and system requirements, ensuring scalability and efficiency in transformed business processes. Lead the development of test strategies and validate system performance, ensuring compliance with client expectations and industry best practices. Collaborate with cross-functional teams, including architects, developers, and QA analysts, to implement solutions effectively. Provide ongoing advisory support to client leadership, offering strategic insights for continuous optimization. Required Skills & Experience 8+ years of experience as a Business Analyst in the life insurance domain, with a strong focus on Universal Life and Traditional Life products. Extensive hands-on experience with Vantage/wmA (Wealth Management Accelerator) is mandatory. Proven track record in leading large-scale migration and conversion projects in an insurance environment. Deep expertise in TRAD product configuration, Product Wizard / AVM, and data conversion methodologies. Experience in building out Product Wizard tables and configuring product rules from scratch. Knowledge of AVM or OSI ancillary systems related to wmA, as well as practical use cases. Strong familiarity with conversion strategies, gap analysis, and legacy-to-modern platform transitions. Experience working with mainframe technologies and their integration with modern systems is a plus. Solid understanding of indexed product structures, policy administration, and compliance considerations. Ability to create and execute test plans, ensuring the accuracy of system configurations and data migrations. Preferred Qualifications Bachelor's or Master's degree in Business Administration, Information Systems, or a related field. Experience with large-scale system modernization initiatives in the insurance sector. Strong proficiency in business process optimization and digital transformation methodologies. Advanced stakeholder management skills, with the ability to drive discussions at executive levels. Work Environment & Expectations Remote-first role within the United States, with occasional client site visits as required. Flexibility to collaborate with offshore teams in different time zones (including India) for critical business activities. Willingness to support key go-live activities, including additional hours or weekend coverage when necessary. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

divp style="text-align:left"bJob Description:/b/pdiv/divdivdivdivdivdivdivdivdivdivdivdivdivdivp DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC. com. /pp/p/div/div/div/div/div/div/div/div/divpspan We are seeking a highly skilled and motivated Ingenium /span Software span Business Analyst to join our team. The successful candidate will play a key role in collaborating with stakeholders to gather and analyze business requirements, translating them into functional specifications for implementation on the Ingenium /span Software spanplatform. This position requires a strong understanding of insurance business processes, coupled with technical proficiency in the Ingenium /span Software spansystem. The ideal candidate will possess excellent communication skills and a proactive approach to problem-solving. /span/p/div/div/div/divp/pp We are seeking a highly skilled and motivated bSenior RADIENCE, PATHFINDER Business Analyst/b to join our team. The successful candidate will play a critical role in collaborating with stakeholders to gather and analyze business requirements, translating them into functional specifications for implementation on the bIngenium platform/b. This position requires a bdeep understanding of insurance business processes/b and technical expertise in bRADIENCE, PATHFINDER/b, and related systems. The ideal candidate will have bstrong analytical skills, exceptional communication abilities, and a proactive approach to problem-solving/b. /pp/ph2bEssential Duties and Responsibilities/b/h2ulliLead and participate in the bdesign, development, and enhancement/b of insurance and financial products. /lili Collaborate with business stakeholders to banalyze, document, and implement/b new or modified business processes and solutions. /lili Gather, analyze, and document business requirements, translating them into btechnical specifications/b for development teams. /lili Develop buse cases and user stories/b, and conduct bfunctional integration testing/b to ensure smooth system operations. /lili Define btest scenarios/b, prepare btest plans/b, and execute bacceptance testing/b for developed applications. /lili Work closely with btechnical teams/b to support system enhancements, process improvements, and implementations. /lili Identify opportunities to bstreamline business processes/b, reduce manual work, and improve turnaround times. /lili Act as a bliaison between business and technical teams/b, facilitating effective communication and issue resolution. /lili Ensure successful bchange management/b by assessing impacts, risks, and benefits of proposed system changes. /lili Create and maintain bmanual and system procedures/b to align with evolving business needs. /lili Provide bpost-implementation support/b, troubleshooting production issues and addressing user concerns. /lili Conduct btraining sessions/b for business users and other stakeholders as needed. /lili Mentor and provide guidance to bjunior team members/b, ensuring knowledge transfer and readiness post-project. /li/ulp/ph2bRequired Qualifications/b/h2ullibBachelor's degree/b in Computer Science, Information Systems, or a related field (or equivalent experience). /lilib10+ years/b of relevant industry experience, with at least b8+ years/b in a business analyst role in software engineering. /lili Proven experience working on bRADIENCE and PATHFINDER projects/b, including bimplementation, upgrades, transformations, or enhancements/b. /lili In-depth knowledge of bRADIENCE and PATHFINDER functionality/b within insurance business processes. /lili Strong understanding of the bRADIENCE and PATHFINDER architecture/b, with hands-on experience in developing and maintaining these frameworks. /lili Demonstrated track record of bdelivering successful business outcomes/b through modifications to RADIENCE, PATHFINDER, and integrated software applications. /lilib Expert-level experience in RADIENCE/b and bSME or functional-level expertise in PATHFINDER/b. /lilib Preferred:/b Working-level experience in bIngenium/b and bProductXpress/b. /lili Familiarity with various blife insurance products/b, including bwhole life, term, disability, universal life, wealth, and health products/b. /lili Strong leadership skills, including bteam and project management, problem-solving, and conflict resolution/b. /lili Ability to bplan, prioritize, and execute tasks efficiently/b, identifying and resolving issues in a timely manner. /lili Hands-on experience with bCOBOL, JCL, DB2, SQL, VSAM, REXX, CICS, MQ Series/b. /lili Experience working with bWindows, Unix, and AIX OS platforms/b. /lili Proven ability to bwork in Agile environments/b, with familiarity in bAgile methodologies and best practices/b. /li/ulp/ph2bOther Preferred Qualifications/b/h2ullibAdvanced degree/b in a related field is a plus. /lilib Relevant certifications/b or professional training in RADIENCE, PATHFINDER, Ingenium, or related technologies. /li/ulp style="text-align:inherit"/pp style="text-align:inherit"/pCompensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $84,100 - $156,100. p style="text-align:inherit"/pp style="text-align:left"Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. /pp/ppb If you are an applicant from the United States, Guam, or Puerto Rico/b/pp/pp DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below. /pp/pp We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for thespan /spanb Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters/b. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. /pp/ppa href="********************** com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721amp;ProductType=OnlineApplicantamp;SubType=PG" target="_blank"Postings link/a/pp/ppb Disability Accommodations/b/pp/pp If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us viaspan /spana href="mailto:GSS-HR-ER@dxc. com" target="_blank"email/a. /pp/pp Please note: DXC will respond only to requests for accommodations due to a disability. /pp/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"span Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available /spanspana href="************** safelinks. protection. outlook. com/?url=**************** dxc. com/global/en%23fraud_warningamp;data=05%7c01%7cjhanda%40dxc. com%7cdfc9200ee54a4a2cbd1e08dbecc892f9%7c93f33571550f43cfb09fcd331338d086%7c0%7c0%7c**********27715875%7cUnknown%7cTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7c3000%7c%7c%7camp;sdata=s0zVysf9f4QibEs/xNc7yE0vzT4Ae61CRppkSzWUOGw%3Damp;reserved=0" target="_blank"spanhere/span/a/spanispan. /span/i/p/div

Key responsibilities: Technical Support: Assist customers and technicians in diagnosing and resolving vehicle technical issues via phone, email, or chat. Problem Resolution: Analyze reported problems, identify root causes, and provide clear, actionable solutions. Documentation: Maintain accurate records of customer interactions, technical issues, and resolutions using the company's CRM system. Collaboration: Work closely with engineering and product teams to relay customer feedback and contribute to product improvements. Training: Stay updated on the latest vehicle technologies and repair techniques through continuous learning and training. Quality Assurance: Ensure that all provided solutions meet company standards and contribute to overall customer satisfaction. Qualifications: Education: 2-4 year Automotive Technology program (certificate or degree) preferred, or equivalent job experience Certifications: ASE Certified (minimum 2). The National Certification is ideal. State certification is acceptable, however candidate must be willing to get the ASE certification once hired Language: Bilingual (French Canadian and English) is required Experience: Minimum 3 years of hands-on experience as an Automotive Technician (dealership preferred, but independent repair facilities are acceptable). Previous experience in customer service, or related fields is also preferred, but not required. Technical Skills: Expert understanding of vehicle systems, diagnostics, and repair processes. Extensive experience with electric vehicle, infotainment, and hybrid technologies are a plus. Communication Skills: Excellent verbal and written communication abilities, with a focus on clear and empathetic customer interactions. Problem-Solving: Ability to think critically and provide effective solutions under pressure. Computer Skills: Proficiency in CRM software, Microsoft Office Suite, and / or other relevant applications. Customer Service Orientation: Commitment to delivering exceptional service and maintaining positive customer relationships. Other requirements Home office, remote within New Orleans, USA only Able to work shifts within the call center's hours of operation: Monday - Friday (7 a.m. - 8 p.m. Eastern time) This position is fully remote within the United States only All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new performance levels, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. Location: Remote to Puerto Rico only Job Description: * SAP BASIS knowledge and understanding of SAP technologies and methodologies. * Providing BASIS support for projects involving HANA and S/4HANA * Assist in managing a team responsible for package software application development. * Ability to troubleshoot/analyze and resolve technical problems. * Ability to manage multiple tasks, work in a team environment, and understand and be responsive to project and customer needs. * Ability to adapt and function effectively in a fast-paced, changing environment while working under deadlines. * Build credible relationships with peers and clients and continuous professional learning of SAP products. * Ability to learn quickly and apply knowledge effectively. * Support project execution and resource allocation. * Collaborate with senior management on departmental objectives. * Contribute to the timely delivery of software solutions. * Provide technical assistance to team members. * Participate in code reviews and maintain coding standards. * Coordinate communication within the team and with other departments. * Help identify and resolve project challenges. Basic Qualifications * 2-4 years plus Experience in SAP Basis administration, including experience in standard SAP procedures such as client copies, database refreshes, * patching, transport management, upgrades, and performance tuning of database and SAP applications * Install, configure, maintain(upgrade), and support SAP systems, including but not limited to Solution Manager, ECC, and BW, SRM, CRM, APO, Suite on Hana * Experience with Performance tuning problem analysis for Oracle/Hana databases and SAP instances * Work with SAP and Solution Manager to resolve problems. Configure Start, Default, and Instance Profiles. * Provide the production support team daily with any technical and performance issues. * Hana 2.0 HA, Oracle 19 Data guard a plus. Other Qualifications * Bachelor's or master's degree in information systems, Engineering, Computer Science, or similar. * +4 years of previous experience working across a range of implementations, upgrades, and migration projects. * SAP Certifications in S/4HANA, OS/DB Migration, NetWeaver, and SAP HANA are preferred. * Experience working in large landscapes/environments/customers Work Environment * Remote to Puerto Rico only US: Please note: The client is in a controlled goods program environment and must comply with the International Traffic in Arms Regulations (ITAR), which mandates that all applicants be U.S. Persons. plus If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Principal Responsibilities: Provide service to Annuity or Life customers who possess a policy by responding to requests via telephone regarding insurance and other financial service products and benefit plans Research and respond to requests and discuss options regarding various aspects of the policy, for example, status of claims, policy provisions, values, basic procedures, etc. Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing Efficiently access multiple electronic systems to provide complete response Work at all times to enhance and strengthen the relationship between the customer and our insurance clients Support special campaigns as needed, or if solicited by the customer DXC associates are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality service skills Required Qualifications: High school diploma is required as minimum degree (diploma needs to be provided) An active FINRA Series 6 license is required for this position. Applicants without this license will not be considered 1-2 years of Life Insurance and Annuities experience is required Call center experienced is required Understanding of insurance products as well as administrative, claims, underwriting and marketing organizations is required Employment is contingent upon successfully completing required background checks and drug screenings, as mandated by client onboarding requirements. Candidates must be willing to comply with all such pre-employment screening processes, and employment is conditioned to successfully clearing all required checks Other Important Qualifications Excellent oral & written communication skills Superior telephone etiquette Excellent listening skills and ability to articulate ideas Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of our clients Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers Strong organizational skills Demonstrated ability to manage stress Strong computer skills Ability to 'think out of the box' to generate innovative process improvements. Strong math and analytical skills Work Environment: This position is fully remote within the United States only Home base, remote - Laptop will be provided Training: 5-6 weeks; typically, 8-4:30/5pm CST; M-F Regular work shift: Monday - Friday, core business hours are 7 30am to 6pm (8 hours shift) Applicants must be legally authorized to work in the United States at the time of hire. The company does not provide sponsorship and cannot consider candidates on work visas or requiring future sponsorship Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $35,000 - $65,000. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .