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WEX Jobs

- 53 Jobs
  • Customer Service Specialist

    WEX 4.8company rating

    Remote WEX Job

    About the Team/Role The Customer Service Specialist primarily engages with WEX customers over the phone. In this role, you would be responsible for accurately answering customer inquiries about available products while delivering high-quality service. Additionally, you will provide guidance to customers via telephone and email. How You'll Make an Impact Assist customers by answering questions, resolving issues, and providing education on services Answer between 40-60 inbound phone calls per day Navigate and effectively use 10-15 different systems simultaneously Multitask across multiple platforms during each call Deliver clear communication while providing accurate answers and solutions Educate customers on additional options or features accordingly Respond accurately to email inquiries, maintaining proper language, grammar, and spelling Adhere to confidentiality guidelines Conduct thorough research to investigate all inquiries using available reference materials Achieve or exceed established customer service standards and goals Maintain product knowledge and actively participate in ongoing departmental training and education Provide additional training to team members when necessary Experience You'll Bring High School Diploma/GED Proficiency with computers is required Access to high-speed internet via ethernet cable is required Previous exposure managing a steady flow of incoming calls Strong customer service and/or call center background is preferred All offers are contingent upon successful completion of a background check and drug screening. WEX is an Equal Opportunity Employer, welcoming Veterans and individuals with disabilities. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
    $27k-35k yearly est. 1d ago
  • Vice President Global Total Rewards

    WEX 4.8company rating

    Remote WEX Job

    We are seeking a highly skilled and experienced Global Total Rewards HR Leader to join our dynamic team. As the Global Total Rewards HR Leader, you will be responsible for designing, implementing, and managing our global total rewards programs to attract, retain, and motivate top talent across our organization. You will work closely with senior leadership, HR business partners, and cross-functional teams to ensure that our total rewards strategy aligns with our business objectives and supports our employees' overall well-being. Responsibilities: Develop and implement a comprehensive global total rewards strategy that encompasses compensation, benefits, recognition programs, and other rewards initiatives. Lead the design and administration of competitive compensation programs, including base pay, incentives, and equity plans, ensuring alignment with market trends and internal equity considerations. Oversee the management and enhancement of employee benefits programs, including health, wellness, retirement, and other fringe benefits, to meet the diverse needs of our workforce. Work closely with existing brokers and consultants delivering services and products to WEX. Drive the development and implementation of innovative recognition and rewards programs to promote employee engagement, motivation, and retention. Partner with HR analytics teams to conduct regular data analysis and benchmarking to assess the effectiveness of our total rewards programs and identify areas for improvement. Develop and prepare board level presentations and material in support of Chief People Officer (CPO) and Leadership Development and Compensation Committee (LDCC). Collaborate with HR business partners and talent acquisition teams to develop and implement effective compensation and rewards strategies to support talent acquisition, retention, and succession planning initiatives. Ensure compliance with all applicable legal and regulatory requirements related to compensation, benefits, and rewards programs across all regions and countries of operation. Provide guidance and support to HR teams and managers on compensation-related matters, including job evaluations, salary recommendations, and performance-based compensation decisions. Stay informed about emerging trends, best practices, and innovations in total rewards management and incorporate them into our global total rewards strategy as appropriate. Cultivate and maintain strong relationships with external vendors, consultants, and industry experts to leverage their expertise and resources in optimizing our total rewards programs. Manage a team of up 10-15 total rewards global resources. Assure compliance with all Bank credit policies and procedures, as well as all applicable state and federal banking regulations. Member of the following Bank committees: Credit; Loan; Compliance and ALCO committees. Qualifications: Bachelor's degree in Human Resources, Business Administration, Finance, or a related field; Master's degree preferred. 10+ years of experience in HR leadership roles with a focus on total rewards management, preferably in a global or multinational organization. Experience leading and managing small to midsize teams. In-depth knowledge of compensation and benefits principles, practices, and regulations across multiple geographies. Strong analytical skills with the ability to interpret and leverage data to inform decision-making and measure program effectiveness. Excellent communication, interpersonal, and influencing skills with the ability to collaborate effectively across all levels of the organization. Demonstrated strategic thinking and problem-solving abilities, with a track record of developing and executing innovative total rewards strategies that drive business results. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously while maintaining a high level of attention to detail. Professional certifications such as Certified Compensation Professional (CCP) or Certified Benefits Professional (CBP), Executive Compensation Certifications a plus The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $225,000.00 - $300,000.00
    $225k-300k yearly 1d ago
  • Enterprise Account Executive- Geography

    Pitney Bowes 4.2company rating

    Remote or Atlanta, GA Job

    **At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.** We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: **Client. Team. Win. Innovate.** We actively look for prospects who: - Are passionate about client success. - Enjoy collaborating with others. - Strive to exceed expectations. - Move boldly in the quest for superior and best in market solutions. **Job Description:** The **Enterprise Account Executive - Geography** will manage day-to-day sales and account management elements of established high-value Enterprise clients. As an **Enterprise Account Executive - Geography** , you will identify, upsell, and expand new and existing opportunities within assigned accounts while ensuring their retention. This position will primarily serve clients in the Northeastern covering multiple States. The wage range for this position is a base of $75,000+ / annually, with actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job. This position is eligible to earn incentive-based pay, bringing the OTE to $150,000+ annually. **You are** : + Able to identify client needs, innovative, entrepreneurial, and someone who drives sales revenue through the ever-emerging channels of contact of the current marketplace + Autonomous, flexible, agile, high-performing, team-driven, and keen on customer service and client relationship building + Passionate about client success + Collaborative team player who isn't afraid to think outside the box to provide solutions + Able to move boldly in the quest for superior and best-in-market solutions **You will:** + Join our Sending Technology Solutions (SendTech) team working from remote (from home) in a Field Sales Capacity + Understand and effectively communicate the value proposition of the Shipping, Locker, MailStream OnDemand, and expansion solution product set + Engage effectively with C-Suite, Operations, and Finance leaderswithin accounts to uncover problems and KPIs to drive business outcomes + Interact daily with end users, acquisition partners, contracts management, accounts payable, functional IT personnel, security IT personnel, and other account influencers + Diagnose problems accurately and work inside and outside of the internal chain of command to resolve these expeditiously + Partner with internal resources to identify customer contacts, validating applications, identifyingnew sales opportunities, conducting discovery, and lead generation + Uncover new and organic opportunities + Accurately log all sales activity promptly through the usage of approved sales automation tools - i.e., Salesforce, MS Outlook, Seismic + Manage your business pipeline with truthful representation of opportunities, progression of stages, and forecasting categories as defined by SendTech leadership + Provide precise monthly and quarterly forecasts of expected sales results + Work with an internal team of Product Specialists and Pre-Sales Consultants to execute against target and retention objectives + Attain the assigned quota through retention of current clients and organic growth + Acquire new logos in the mailing and shipping space + Perform other duties as required **You have:** + SaaS sales experience in the shipping/ mailing space + 8 years of Enterprise Sales and Account Management (combined) experience across multiple industries, selling diverse hardware and software solutions, engaging with people from end users to C-level executives in the sales process + Strong business acumen, hierarchy understanding, and excellent business operations knowledge + Experience with Challenge, SPIN, or Thought selling + A proven ability to manage and negotiate complex contract Terms and Conditions + A strong knowledge of technology sales processes (Software and Hardware) and a proven understanding of the drivers of this type of sale + A high level of proficiency in account research and identifying key personas within the account base and new prospects + Demonstrate high levels of technical capabilities, especially with Outbound and Inbound Shipping/Mailing software & hardware platforms, Customer Communications software & hardware platforms, Salesforce, Adobe Pro, MS Teams, MS Outlook, MS Excel, MS Word, MS PowerPoint, + A valid Driver's License and a clean driving record **Our Team: ** SendTech Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats. Check out our mail stations: SendPro Series C&P, DI2000 and our newest product/service-Smart Lockers. Machines for automating the insertion of mail into envelopes, opening mail, creating/printing documents, and shredding office documents. + SendPro MailCenter- Mailing & Shipping Postage Meter + PitneyShip Cube + Smart Lockers **We will:** - Provide the opportunity to grow and develop your career - Offer an inclusive environment that encourages diverse perspectives and ideas - Deliver challenging and unique opportunities to contribute to the success of a transforming organization - Offer comprehensive benefits globally (PB Live Well (******************************************************* ) Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws. All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply. All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
    $75k-150k yearly 26d ago
  • Remote Paylocity or Paychex experienced Junior HR admin Federal Program (Must be US citizen)

    Infinisource Consulting Solutions 3.5company rating

    Remote or Reston, VA Job

    InfiniSource Consulting Solutions, Inc. InfiniSource Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government. We tailor our services to meet the specific needs of our civilian, defense, and private-industry sponsor. Our corporate support processes are ISO 9001 certified, giving our customers the confidence that we are continually measuring and improving upon the support we provide and are committed to the highest level of customer satisfaction. SUMMARY: InfiniSource Consulting Solutions, Inc. is currently searching for Human Resources (HR) Generalist to support our corporate office. (At this time, this is a remote position, but willingness to meet in the Reston area may be requested in the future). The ideal candidate for the HR Generalist role has proven expertise in Human Resources. This includes benefits administration, talent acquisition, compensation, reporting, and training. To succeed in this role, you should be patient and compassionate, have excellent listening skills, and be able to multitask effectively. RESPONSIBILITIES: Must have Assist in creating and distributing internal communications regarding status changes, benefits, compliance, new regulation, or company policies Coordinate open enrollments, changes, and training for employee benefits programs Respond to human resources-related inquiries and coordinate with the appropriate internal and external entities Maintain up-to-date knowledge of federal and state employment law and compliance requirements Administer new employee on-boarding and orientation Assist in the development and maintenance of the talent management processes Collaborate with human resources and business development to develop effective recruitment strategies for active and pipeline recruiting Identify future staffing needs and assist the respective departments in recruiting efforts Review and select resumes during hiring processes and update HRIS system accordingly Submit monthly and annual compliance reports Provide audit support as needed Maintain the work structure by updating job requirements and job descriptions for all positions Process complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions Administer annual compliance trainings to the organization through the HRIS LMS platform Maintain employee personnel records and ensure compliance Coordinate offboarding, conduct exit interviews and recommend corrective action based on feedback Assist in developing and executing HR procedures and policies, providing guidance and interpretation for business operations Participate in development of HR objectives and systems for ongoing company requirements Assist in the upkeep of employee handbook, contract list, and organizational chart, while taking initiative to contribute to policy development and implementation Requirements Bachelor's degree in HR, business, or a related field 3+ years of experience working in the human resources field Strong detail-oriented and resourceful mindset Knowledge of HR federal laws and regulations Excellent communication skills, interpersonal skills, ethics, and cultural awareness Resourceful, problem-solving aptitude and significant knowledge of HR procedures and policies Capacity to apply discretion and maintain a high level of confidentiality when handling sensitive information Additional HR training or experience is a plus Intermediate/Advanced knowledge of MS Office, HRIS systems (Paylocity/Unanet), and the ability to learn new technical systems as needed InfiniSource Consulting Solutions is committed to hiring and retaining a diverse workforce We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. US Citizenship is required for most positions.
    $32k-46k yearly est. 60d+ ago
  • Air Force Remote Federal FOIA Specialist (ActiveTop Secret clearance)

    Infinisource Consulting Solutions 3.5company rating

    Remote or Colorado Springs, CO Job

    General Skills/Qualifications. eFOIA, FOIA Xpress, and Microsoft Office software experience. Experienced with US Air Force FOIA process Ability to communication well both written (clear concise, well organized) and verbally (express clearly and succinctly). Familiar with the Freedom of Information Act and Privacy Act of 1974. Experience. A BA/BS degree and a minimum of 3 years of professional experience processing Freedom of Information requests at the base level, command level preferred. Requirements Experience. A BA/BS degree and a minimum of 3 years of professional experience processing Freedom of Information requests at the base level, command level preferred. Secret clearance required.
    $31k-37k yearly est. 60d+ ago
  • US Air Force Instructional Designer (active top secret clearance required) Must have Federal ISD experience

    Infinisource Consulting Solutions 3.5company rating

    Remote or Frederick, MD Job

    div class="job-preview-details" divp Fully Remote Federal Project Instructional Designer/pulli Define and document learning objectives./lili Conduct research and collaborate with subject experts./lili Create instructional material: courses, curriculum, student guides or training manuals./lili Design content to optimize learning./lili Generate the layout of the learning supports./lili Redesign content to ensure it matches the learner's needs./lili Create visual, audio and interactive learning tools./li/ul/div div class="job-listing-header"Requirements/div div data-bind="html: Job.Requirements"pActive Top Secret clearance/p/div /div
    $48k-66k yearly est. 60d+ ago
  • Regional Field Sales Representative-7 Eleven/SW (NC-Raleigh)

    WEX 4.8company rating

    Remote WEX Job

    Territory Field Sales Representative- 7 Eleven/Speedway - NC About the Team/Role As a Regional Sales Manager (RSM) at WEX, you will play a pivotal role in driving sales and growth for our market-leading payment product. You will be responsible for identifying and securing new accounts for our 7 Eleven/Speedway Fleet Card programs. We are seeking dynamic, results-oriented sales professionals who are adept at generating strong leads, prospecting, and identifying opportunities. The ideal candidate is a proactive communicator with exceptional discovery and presentation skills, along with a strong track record in closing sales. We are looking for individuals who reside in the In North Carolina preferably around Raleigh, but will also cover a multi-state territory. Travel for this role is 50-75%. How you'll make an impact Essential Duties and Responsibilities As a "Hunter" in this role, the RSM will take on the primary responsibility of identifying and acquiring new business opportunities within the territory. Key responsibilities include: Consistently meet or exceed monthly KPIs (net cards, gallons, revenue) Develop a strategic plan for territory expansion in collaboration with your sales manager Self-generate leads and build a robust pipeline of fleet opportunities Maintain accurate records in Salesforces Demonstrate exceptional discovery and presentation skills Experience you'll bring 3-5 years of outside sales experience with a proven track record in client acquisition and relationship building Demonstrated consistent quota performance in a business-to-business sales environment Ability to sell against the competition Strong prospect-channel identification, development, and qualification skills High degree of territory management capability, including a multi-state territory Willingness to travel via air or vehicle Successful completion of a background investigation Preferred Qualifications Bachelor's Degree preferred Comfortable with professional written and verbal communication at all levels from front line to C Level contacts Commitment to teamwork within the sales organization Strong forecasting and pipeline management skills - will be required to maintain a prospect database on designated software (Prior Salesforce experience a plus) Industry knowledge in fleet management and or commercial payments Goal-focused, self-motivated, creative, flexible and adaptable to new situations Ability to work with minimal supervision while maintaining focus and productivity to meet deadlines Strong relationship management skills Strong time management skills Previous work or consultation with fleet a plus Entrepreneurial mindset Base Salary: $60,000-$80,000 + Uncapped OTE Commission-based role with an OTE of $100,000+ The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. For more information on your benefits and total rewards package, visit WEXNet. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $75,000.00 - $100,000.00
    $75k-100k yearly 1d ago
  • Sr. Strategic Sales Manager- Corp Payments (Western OH/MO)

    WEX 4.8company rating

    Remote WEX Job

    We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. About the Team/Role An exciting opportunity has arisen for a Sr. Strategic Sales Manager to join the Corporate Payments Commercial Team. This role will be accountable for developing new direct business opportunities across the Company's Corporate Payments product portfolio in Ohio. Target opportunities shall include direct to corporate on optimizing B2B payments coming from their AP system and finding new embedded payment verticals for virtual cards. How you'll make an impact This is an individual contributor position and is ideal for an experienced, results-orientated individual with a consultative sales approach. Key responsibilities include: Identifying/qualifying opportunities with various types of businesses where a virtual can be used to fulfill payment of a B2B transaction. Being creative in your approach to identifying the ‘right' target companies and initiating contact with the correct people within that organization. Managing the sales process through the complete sales cycle from lead generation and initial prospect contact through to successful closing of deals and follow up sales activities Effectively communicate WEX's market proposition; accurately interpreting clients' needs or pain points; proposing suitable solutions. Understanding the prospect and their drivers and developing strong client relationships with a matrix of stakeholders within the organization Preparing high quality presentations and proposals for submission to prospects in support of new business pitches and bid opportunities Experienced in contract negotiation Providing timely and accurate revenue forecasting and management information; and reporting on a regular basis as required Working closely with the internal operations teams to optimize the sales process from the first customer contact and to ensure smooth delivery of client services in line with customer expectations Keeping the Salesforce and Account Management systems fully up to date with relevant data Sr. Strategic Sales Manager positions may be home based with the requirement to travel approximately 30-40% of the time to meet prospects along with regular visits to the company's headquarters based in Portland, Maine. Experience you'll bring Bachelor's degree + Minimum of 8-10 years' of direct sales, account and/or channel management develop experience. Proven record of generating own leads, a hunter mentality. B2B payment experience and Virtual payment industry knowledge a substantial plus Comprehensive understanding of financial services and the complex solution sales process Ability to participate in strategy development and lead attainment of critical objectives Proven track record of managing business development activities to achieve growth targets Successful track record of building and maintaining strong relationships ranging from senior level executives to technical contacts Demonstration of capabilities and skills for building trust, accountability and collaboration among internal and external stakeholders, team player Proven track record of exceeding annual sales quotas Skilled at presenting ideas effectively to individuals or groups, and positioning to meet the objectives of the event or meeting The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $113,000.00 - $150,000.00
    $113k-150k yearly 1d ago
  • Innovation Data Scientist III

    WEX 4.8company rating

    Remote WEX Job

    Remote Opportunity About the Role Are you a motivated and skilled AI and Data Scientist eager to make a real impact? Join our innovative team and contribute to cutting-edge AI/ML applications that are transforming industries such as fleet & EV, Health Benefits, and Corporate Payments. In this role, you will apply your data science and AI expertise to develop solutions that address complex, real-world problems for both internal and external customers. If you are excited about the potential of AI and machine learning and want to be part of a mission-driven organization, we would love to hear from you. How You'll Make an Impact Contribute to the development and implementation of AI/ML models and algorithms to drive innovation across various industries, including fleet & EV, Health Benefits, and Corporate Payments Collaborate with cross-functional teams to identify and prioritize impactful use cases for AI/ML applications Participate in rapid prototyping efforts, focusing on learning from experiments and iterating on solutions to identify the most effective approaches Demonstrate creative thinking to develop innovative AI/ML solutions Assist in embedding AI/ML models into web and mobile applications Contribute to the development of solutions leveraging large language models and other advanced AI techniques to tackle complex problems, such as natural language understanding, text generation, and knowledge representation Conduct data analysis and feature engineering to extract valuable insights and improve model performance Collaborate with our AI platform team to design, develop, and deploy scalable and robust AI/ML solutions to solve business problems and improve operational efficiency Monitor and optimize AI/ML models to ensure their accuracy, reliability, and performance in production environments Stay updated with the latest advancements in AI/ML technologies and apply them to drive innovation Actively participate in knowledge sharing and continuous learning within the team Experience You'll Bring Bachelor's degree in Computer Science, Statistics, Mathematics, or a related quantitative field 2+ years of experience in developing and deploying AI/ML models in a production environment Expertise in machine learning algorithms, deep learning frameworks (e.g., TensorFlow, PyTorch), and statistical modeling techniques Proficient in programming languages such as Python, R, and SQL for data manipulation and analysis Familiarity with big data technologies (e.g., Snowflake, Google BigQuery) and cloud computing platforms (e.g., AWS, GCP, Azure) Strong problem-solving skills and ability to think creatively to develop innovative AI/ML solutions Effective communication and collaboration skills to work with cross-functional teams and stakeholders Demonstrated experience in delivering AI/ML projects in a fast-paced environment Ability to persevere and maintain a positive attitude in the face of challenges Experience with embedding AI/ML models into web and mobile applications is a plus Familiarity with the latest AI capabilities and advancements, including large language models and generative AI, is a plus What We Offer A dynamic, innovative, and collaborative work environment that fosters creativity and encourages out-of-the-box thinking Opportunity to work on cutting-edge AI/ML projects that have a significant impact on various industries, including fleet & EV, Health Benefits, and Corporate Payments Access to state-of-the-art technology, tools, and resources to support your work and professional development Mentorship from experienced AI/ML professionals who are leaders in their field and dedicated to helping you grow and succeed Collaborative opportunities with cross-functional teams, allowing you to expand your skills and knowledge across various domains Continuous learning and development opportunities, including workshops, conferences, and training programs to keep you updated with the latest advancements in AI/ML Flexible work arrangements that promote work-life balance and support your personal and professional well-being Competitive compensation package, including salary, benefits, and performance-based bonuses Join a purpose-driven organization that is committed to making a positive impact on society through innovation and technology Be part of a collaborative, inclusive, and supportive team that values diversity, integrity, and excellence Enjoy a culture that promotes work-life balance, fosters continuous learning, and celebrates individual and collective achievements Align yourself with a company that prioritizes customer-centricity, sustainability, and ethical business practices A diverse and inclusive workplace that values and celebrates individual differences and fosters a sense of belonging The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $113,000.00 - $150,000.00
    $113k-150k yearly 1d ago
  • Technology Risk Analyst

    WEX 4.8company rating

    Remote WEX Job

    About the Team/Role The Technology Risk Analyst is a critical role within the Risk Management group at WEX. This role will directly support our Technology SOX, SOC1, SOC2, and HITRUST audits. This role works closely with technology practitioners in the first line of defense as well as our internal and external auditors. Support various IT Audits and Examinations including operational audits, SOX, SOC1, SOC2, and HITRUST. Work closely with Internal Audit and External Audit teams to facilitate all interactions with technology practitioners. Ensure Audit requests for evidence are satisfied in a timely and complete manner. Schedule, plan and lead technology process walkthroughs with control owners and internal audit groups. Facilitate meetings, take meeting minutes, document issues and actions for resolution. Track all technology control issues, ensure management corrective action plans are defined, address the root cause of the issue and oversee progress of remediation. Facilitate general awareness and training related to SOX, SOC1, SOC2, and HITRUST. Perform Technology Control Assessments in support of SOX, SOC1, SOC2 and HITRUST. Advise technology practitioners on the proper design and implementation of Technology Controls (example: Identity & Access Management, Change Management, Backup Operations, Network Operations, Job Scheduling, Incident Management, and Logging & Monitoring) Develop, track and report on results of work using our GRC tools. As needed perform risk and deviation analysis on identified audit issues to understand root cause of failure, overall impact to the organization and identify mitigating and compensating controls in place to manage the risk. Experience you'll bring Education: Bachelor's degree in a related technical discipline, or the equivalent combination of education, technical certifications, training, or work experience required. Experience: 5 years of related experience in IT risk management, internal audit, project management or IT Governance required. Understanding of broad technology concepts such as: Access Controls, Disaster Recovery, Change Management, IT Service Management, IT Security, Cloud technologies, and Information Security controls. Knowledge of Risks and Controls framework and methodologies. Successfully complete a background investigation. Preferred Qualifications Financial services industry experience, consulting, Regulatory/ IT Audit, Big 4, or IT service management preferred. Relevant certifications such as CRISC, CGEIT, CISA, and CISSP preferred. Complexity: Works on problems of diverse scope where analysis of data requires attention to detail and evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in their own area of expertise. Strong oral and written communication skills to work effectively with employees of all levels of the organization. Must be comfortable driving conversations related to risk and controls with teams of varied backgrounds. Highly organized with the ability to prioritize and multitask. Normally receives little instruction on day-to-day work, general instructions on new assignments. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $83,000.00 - $110,000.00
    $83k-110k yearly 1d ago
  • Credit and Collections Support 2

    WEX 4.8company rating

    Remote WEX Job

    About the Team/Role Communicates in a clear, concise manner, orally and in writing, with customers to influence and negotiate to obtain immediate payment and resolve delinquent account balances. Manages & deescalates conflict when speaking to a customer. Ability to manage up to and including later stage delinquent and complex account situations, utilizing professional knowledge and experience to determine appropriate approaches to achieve resolution. Manages delinquencies from rolling to the next level. Applies industry knowledge, departmental policies and procedures, and Fair Debt Collection Practices Act to make appropriate collection decisions. Demonstrates the ability to apply consistency in work processes. Proficient use of multiple systems. Executes & exhausts all skip tracing resources to reach a decision maker. Appropriately applies all collection tools & payment options to resolve delinquency and minimize bad debt. Appropriate documentation of accounts and follow-up. Self motivated, dependable and able to work productively in a dynamic, high energy, rapidly changing environment. Competitive, persistent & assertive. Engages in peer collaboration as it relates to sharing/ implementing collection best practices. Ability to work with minimal supervision. Participates in special projects and performs additional duties as required. How you'll make an impact Inbound/ Outbound Collection calls Work emails in a shared group inbox Communicate effectively, orally and in writing, with customers to negotiate and obtain immediate payment and resolve delinquent account balances. Engage in on-going education with customers on terms and conditions and alternative payment methods. Ability to manage multiple portfolios and risk levels. Utilize judgment and experience to make decisions that effectively balance risk, quality, productivity, corporate objectives and customer retention. Apply industry knowledge, departmental policies and procedures, and Fair Debt Collection Practices Act to make appropriate collection decisions. Proficient use of multiple systems and collections tools to be able to reach a decision maker in the collections process. Self-motivated, dependable and able to work productively in a dynamic, high energy, rapidly changing environment. Perform skip tracing on required accounts using multiple systems/tools Perform additional duties and participate in special projects as required. Experience you'll bring Minimum Required Qualifications for Consideration High School Diploma with 1-2 years of experience in a related field At least one year of transportation industry customer support experience. Basic accounting and Skip Tracing knowledge Analytical skills Sound decision making/judgment Ability to maintain confidentiality of customer and company information Organized/Time Management ability Ability to be productive while maintaining quality Results-Oriented Self-motivated Effective oral and written communication skills Working knowledge of Google Sheets Working knowledge of FDCPA and any other applicable Federal laws Basic accounting knowledge Analytical skills Sound decision making/judgment Flexible/Adaptable to change Detail Oriented Proficient computer skills including Office and/or Google suite products. Familiarity with AI and an eagerness to learn Must pass a successful background investigation The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $17.00 - $22.00
    $17-22 hourly 1d ago
  • Senior Implementation Manager, COBRA

    WEX 4.8company rating

    Remote WEX Job

    About the role/team: Senior Implementation Manager, COBRA The Senior Implementation Manager, COBRA is responsible for overseeing the strategic development and execution of program implementations for WEX's largest and most complex enterprise clients across various lines of business. Successful candidates will have advanced expertise in project coordination, exceptional client relationship management skills, and deep subject matter knowledge within their core business areas. This role focuses on facilitating, organizing, and providing comprehensive reporting on all implementation-related tasks to ensure the smooth onboarding of WEX's most significant clients. How you will make an impact: Implementation Oversight: Develop and manage implementation plans, including project timelines and workstreams, for Enhanced, Premium, Premium Plus, and Executive-level clients. Coordinate onboarding activities for each client, including any required customizations, in collaboration with internal teams. Work with internal departments to ensure alignment with timelines and deliverables. Communicate regularly with internal and external stakeholders, providing summaries and updates as needed. Document any scope changes and potential impacts to project timelines. Ensure stakeholders are informed of objectives and understand their roles in the implementation. Monitor progress against project plans, making adjustments when necessary. Maintain working knowledge of core product areas, with optional cross-training in additional business lines. Manage implementation tasks with attention to accuracy and timelines. Review configuration documents and related materials for accuracy and completeness. Independently manage a set of assigned clients, prioritizing based on business need. Address client concerns during implementation, using appropriate escalation and resolution techniques. Client Communication and Support: Complete training on the applicable product line to ensure baseline product understanding. Provide clear information to clients on product setup, required actions, and system functionality. Assess client needs and gather feedback on implementation and services. Share feedback with internal teams to identify potential areas for improvement. Communicate any issues and resolutions with internal partners, including Sales and brokers/consultants. Respond to client and consultant inquiries within agreed timeframes. Support clients and consultants in planning open enrollment logistics when applicable. Share basic product compliance and regulatory information. Follow the department's established principles and conduct standards. Participate in onsite client meetings when required. Cross-Functional Optimization & Collaborative Innovation: Develop and implement client-specific customized processes to enhance the onboarding experience for clients. Collaborate strategically with Partner Solution Managers to optimize partner processes and services. Provide strategic support to the sales team throughout the sales process, including assisting with and presenting within sales finalist presentations contributing to revenue generation. Experience traveling onsite for in person sales finalist support. Conduct rigorous monitoring of revenue within systems to report any changes in financial impact to both the customer and WEX. Collaborate with Implementation Project Managers on implementation activities when applicable. Partner with internal teams to identify and implement innovative solutions for client requests, reimagining the onboarding experience. General Responsibilities: Perform other job duties as assigned. Follow HIPAA guidelines to protect sensitive client information. Experience you will bring: Bachelor's degree preferred Familiarity with escalation handling and client service best practices Experience in client-facing roles with strong communication skills Ability to navigate multiple systems and platforms Proficiency in Google Workspace and Microsoft Office 3-5 years of relevant experience or equivalent The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $53,000.00 - $70,000.00
    $53k-70k yearly 1d ago
  • Technical Program Manager 4

    WEX 4.8company rating

    Remote WEX Job

    * This is a remote position; however, the candidate must reside within 30 miles of one of the following locations: San Francisco Bay Area, CA; and Portland, ME. About the Team/Role A Technical Program Manager is a key partner to the Technology leaders and their Digital leadership counterparts in driving end-to-end outcomes. You will be responsible for driving delivery on key initiatives within and across Technology Departments. As a TPM at WEX, you will be responsible for enabling your teams and partners to plan, de-risk, and execute critical initiatives while reporting on progress, coordinating across technology teams, and ensuring project financial health. Technical Innovation & Strategic Operations is a dynamic, compact team known for tackling complex challenges with agility and an unwavering commitment to quality and results. We are at the forefront of devising strategic solutions, creating a collaborative space with product owners and development teams to further embed and enhance agile methodologies as a function of our Technology Transformation. For each of our LOBs and horizontals, you will drive technical delivery excellence for work that is prioritized. How you'll make an impact ● Technical Fluency: Demonstrate strong technical competency in relevant technologies and systems to effectively communicate with engineering teams, understand technical challenges, and make informed recommendations and escalations ● Program Planning/Continuous Planning: Based on Product and Technology leadership direction and priorities, facilitate ongoing planning sessions to adjust priorities and ensure continuous alignment with business goals within and across your portfolio. This will require close cross-functional partnership with technology team leaders, solution architects, and product partners. Ensure alignment of program increments with overall business goals and priorities. Encourage adaptive planning to respond to changing delivery and project requirements. ● Program Management: Oversee and manage multiple projects within the portfolio of the Technology leader, ensuring alignment with business objectives. Partner with Product to develop and maintain program schedules, milestones, and deliverables. ● Execution Management: In support of the Tech Lead, monitor progress and recommend necessary adjustments to surface risks of program execution to key stakeholders in a targeted and timely way, with the goal of course correction ● Stakeholder Management: Engage with stakeholders Technology, Product, Solution Architecture, among others - at all levels to ensure program engagement, provide updates, and address concerns. Facilitate communication between teams, ensuring transparency and alignment. Provide clear, consistent, and timely information flow and reports out on status. ● Risk Management: Identify potential risks and develop mitigation strategies in partnership with accountable Tech and Product leaders. Monitor program risks and implement corrective actions as necessary. Escalate to senior leadership as appropriate. ● Dependency Management: Identify, document, and manage dependencies across multiple projects, technologies, and teams. Proactively coordinate with stakeholders to ensure that dependencies are clearly understood, tracked, and addressed in a timely manner to minimize risks and avoid delays. ● Tooling and Data Hygiene: Accordingly, ensure the use of standard project management tools - Jira, Planview - and maintain high standards of data hygiene to ensure data accuracy, consistency, and integrity. Avoid duplication of administrative effort. As a part of Jira stewardship, support accurate and transparent reporting and on-target capitalization within the organization through reporting and partnership ● Delivery and Outcome Tracking: Track program performance against the committed plan and goals. Use data and metrics to drive decision-making and continuous improvement. Experience you'll bring ● Education: BS/BA Degree in technical/information science or a related field, or equivalent experience ● Experience: 7+ years of relevant experience in technical program management overseeing key projects within a product line. An ideal candidate has experience in a relevant line of business (mobility, benefits, travel, corporate payments, etc. industries) or internal technology domain (information security, cloud technologies, data and analytics, etc.) ● Technical Skills: Deep understanding of the software development lifecycle (SDLC), including hands-on experience with various phases, and ability to work closely with engineering teams to ensure alignment with best practices. Experience in development / basic proficiency in one or more programming languages or scripting languages preferred. Business acumen and industry awareness in the product line expected. Demonstrated expertise in at least one Agile methodology (e.g., Scrum), including strong working knowledge of values, roles, rituals, and artifacts, as well as SAFe planning execution. Proficiency in project management tools and software (e.g., Jira, Trello, MS Project). ● Leadership and Communication: Proactive leadership, and confidence to drive results. Proven ability to motivate cross-functional teams. Model close partnership, with an emphasis on execution, collaboration, and empowerment. Excellent communication skills, both verbal and written. ● Problem-Solving: Ability to anticipate risks and effectively mitigate them. If risks then become issues, solve these complex problems efficiently in partnership with Digital and Technology leadership. Analytical mindset with strong decision-making capabilities. Plus ● Certifications: Relevant certifications (e.g., PMP, Agile Certified Practitioner). ● Experience: Experience in a technology-driven environment and with Agile Lifecycle Management software (e.g., Jira, ADO). The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $113,000.00 - $150,000.00
    $113k-150k yearly 1d ago
  • Remote Federal Contract Specialist (Must have USSOCOM experience) Must have secret clearance

    Infinisource Consulting Solutions 3.5company rating

    Remote or North Carolina Job

    INFINISOURCE CONSULTING SOLUTIONS (ICS) InfiniSource Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government. We tailor our services to meet the specific needs of our civilian, defense, and private-industry sponsor. Our corporate support processes are ISO 9001 certified, giving our customers the confidence that we are continually measuring and improving upon the support we provide and are committed to the highest level of customer satisfaction. Work Description: • All work described for the Contract Specialist • Select the most appropriate pricing arrangements(s) to solicit. • Prepare unpriced orders and contracts using a simplified acquisition procedure. • Determine whether a written source selection plan is necessary, and if so, properly document the source selection planning. • Plan and conduct effective oral solicitations/proposals. • Conduct pre-quote, pre-bid, or pre-proposal conferences when appropriate and maintain an accurate record of the meeting. • Use audit findings to support cost analysis, price analysis, or cost reasonableness analysis and to develop negotiation objectives. • Prepare a negotiation strategy and plan permitting negotiators to maximize the Government's ability to obtain best value. • Determine and document the responsibility or capability of a firm to effectively perform the terms and conditions of the contract. • Conduct pre-award and post award debriefings to provide feedback to unsuccessful offerors. • Plan for the review, evaluation, and judgment of a contractor's performance; clearly define the COR roles and responsibilities. Conduct post-award orientation meetings to review contract milestones and responsibilities. • Make appropriate decisions to allow or disallow contract costs. Adjust the price or fee in accordance with the terms of the contract. Determine if cost or pricing data were defective and apply appropriate remedies. • Analyze a claim and determine its validity; negotiate a resolution if necessary; prepare a decision. Requirements Qualifications: • Active Secret clearance needed • Federal contracting experience with USSOCOM InfiniSource Consulting Solutions (ICS) is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class US Citizenship is required for most positions. InfiniSource Consulting Solutions offers a competitive salary and a generous benefits package. This package includes medical, dental, vision, life, short and long-term disability insurances, and a 401(k) retirement plan.
    $43k-66k yearly est. 60d+ ago
  • Inside Sales Representative

    WEX 4.8company rating

    Remote WEX Job

    About the role/team: The sales representative sells the value of the WEX Fleet One and Electronic Funds Source (EFS) fuel management solutions to prospective customers. The sales rep competes in a dynamic marketplace where competitive card fees and discounts are abundant. The sales rep must lead with value and position WEX's value proposition effectively to overcome significant price obstacles in the marketplace. The sales rep must understand the competitors' strengths and weaknesses and leverage this knowledge to better sell the value of the WEX Fleet/OTR card to prospective customers and differentiate our service so that our clients realize that we are able to better serve their needs than our competitors. How you will make an impact: Meets monthly, quarterly, and annual financial targets by identifying new prospective customers and generating new accounts Identifies underlying business problems and unique requirements for potential WEX clients through the use of open-ended questions to uncover needs, wants and challenges. Links WEX product features and benefits to the potential clients' needs. Creates and conducts effective proposal presentations and responses that identify prospective customers' business problems, the effects of the problems, and the WEX solutions to their problems. Maintains industry knowledge including knowledge of competitive landscape. Actively seeks out additional training on new products and provides feedback to product development group regarding customer challenges and potential modifications or new WEX products that could resolve those challenges. Demonstrates the ability to gather and submit detailed business information for underwriting and pricing. Maintains accurate records of all sales activities including sales calls, presentations, closed sales, and follow-up activities including the use of Sales Force to maintain accurate records to maximize portfolio potential. Negotiates non-standard payment terms with new applicants. Anticipates and seeks out potential customers' objections and concerns. Responds to unexpected or challenging questions, price questions, and objections. Understands and leverages the relationship between benefits, value, and price to acquire new customers. Coordinates the implementation and delivery of WEX FleetOne products to new customers. Maintains close contacts with customers and establishes a comprehensive customer experience that includes consultation and analysis. Maintains contact with all new customers in portfolio to ensure high levels of client satisfaction. Follows up on customer issues to ensure resolution through appropriate internal and external resources. Plans potential and customer contacts ensuring proper balance is maintained between existing customers and prospective customers. Builds sufficient pipeline of new customers to maintain portfolio. Experience you will bring: Associates degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Excellent oral and written communication skills. Must pass a successful background check Preferred Qualification Strong sales skills and knowledge of the Integrity Selling AIDINC Sales model. Understanding of the fuel management business. Proficient computer skills including Sales Force, Outlook, Word, and Excel The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $18.00 - $23.00
    $18-23 hourly 1d ago
  • Remote Dept of Commerce Project Manager (Federal Dept of Commerce experience)

    Infinisource Consulting Solutions 3.5company rating

    Remote or Baltimore, MD Job

    INFINISOURCE CONSULTING SOLUTIONS (ICS) InfiniSource Consulting Solutions (ICS), a 150+ employee government contractor specializing in Management Consulting, Information Technology, and Professional Services to the federal government. We tailor our services to meet the specific needs of our civilian, defense, and private-industry sponsor. Our corporate support processes are ISO 9001 certified, giving our customers the confidence that we are continually measuring and improving upon the support we provide and are committed to the highest level of customer satisfaction. ICS is seeking a Project Manager to join our team! (Must have Department of Commerce experience) The individual will provide project management services. The individual will perform management tasks including but not limited to: - Liaison between the contractor personnel and the Contracting Officer's Representative (COR). - Responsible for all administrative matters and ensures proper methodology and procedures are followed to meet requirements in task order. - Provides management and oversite of all contractors assigned to the requirement. - Meets monthly with COR. - Provides monthly report of contractor activity. Requirements The individual shall have: - (Must have PMP Certification) - Must have at least five (5) years' experience as a Project Manager OR no degree but at least ten (10) years' experience in project management involving multi-disciplinary efforts. InfiniSource Consulting Solutions (ICS) is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class US Citizenship is required for most positions. InfiniSource Consulting Solutions offers a competitive salary and a generous benefits package. This package includes medical, dental, vision, life, short and long-term disability insurances, and a 401(k) retirement plan. Requirements Must have Dept of Commerce
    $76k-111k yearly est. 45d ago
  • Software Development Engineer 3

    WEX 4.8company rating

    Remote WEX Job

    Are you a passionate and driven software engineer who thrives on solving complex challenges and building innovative solutions? Do you want to be part of a team that values collaboration, continuous learning, and cutting-edge technology? If so, we want to hear from you! What You'll Do: Dive Deep into Customer Needs: Work directly with stakeholders to understand our customers' biggest hurdles and translate those insights into impactful solutions. Data-Driven Decisions: Harness the power of data to measure, analyze, and drive strategic decisions that enhance our products and services. Build the Future: Design, develop, test, and deploy new solutions that push the boundaries of what's possible. Elevate Engineering Excellence: Champion Test-Driven Development (TDD), Behavior-Driven Development (BDD), Microservice, and Vertical Slice Architectures to strengthen our engineering processes. Keep Things Running Smoothly: Support our live applications, proactively monitor systems, and ensure rapid incident response and continuous improvement. Optimize and Innovate: Analyze existing systems and workflows to identify bottlenecks and unlock opportunities for significant enhancements. Grow and Inspire: Mentor colleagues, learn from your peers, and cultivate a culture of continuous learning within our team and organization. Become a Go-To Expert: Develop deep subject matter expertise in your functional area and stay at the forefront of industry best practices. Solve Unique Challenges: Tackle complex situations with creative problem-solving techniques and innovative approaches. Take Ownership and Collaborate: Work independently while proactively seeking feedback and aligning with the broader team. What You'll Bring: Bachelor's degree in Computer Science, Software Engineering, or a related field (or 10+ years of software engineering experience). 7+ years of software engineering experience (with a Bachelor's degree). A passion for keeping up with the latest technologies and design patterns. Strong proficiency in Angular and/or React. Extensive experience building and consuming REST APIs. A proven track record of writing comprehensive unit tests and test suites. Solid understanding of software security principles and OWASP guidelines. 2+ years of experience with Git version control and CI/CD pipelines. 3+ years of experience with modern relational databases (e.g., MS SQL, Postgres). Familiarity with Agile development methodologies. Demonstrated success in delivering complex projects on schedule. Experience writing performant stored procedures and functions. Experience developing Cloud-Native applications and services. Tech Stack Highlights: C# Modern RDBMS (MS SQL, Postgres, MySQL) ASP.NET RESTful API design Kafka / event-driven design Modern Web UI Frameworks (Angular, React) Docker The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $120,000.00 - $160,000.00
    $120k-160k yearly 1d ago
  • Customer Support Representative / Contact Center Agent (Remote)

    Aureon 4.3company rating

    Remote or Omaha, NE Job

    Job Responsibilities: Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system. Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned. Communication - provide feedback on support issues, resolutions or suggestions to immediate supervisor or department manager. Communicate trends, issues and appropriate solutions to supervisors and management. Support coworkers - provide procedural advice and assistance to other representatives. Help maintain and ensure positive working relationships with support clients. Provide all support functions within the guidelines of the contact center and client policies and procedures. Maintain departmental productivity standards while exhibiting accuracy in applicable ticketing system. What can Aureon offer you? Opportunities for professional growth, development, and advancement within the organization 100% remote working employment model Comprehensive training on hardware and software applications for qualified applicants Knowledge and experience relating to basic computer applications Competitive compensation and full benefits package for full-time employees Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO Required Education: High school or equivalent Required Skills: Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner Excellent written and oral communication skills, including strong listening skills Intermediate to advanced computer skills with emphasis on Internet knowledge Aptitude for providing superior customer care Must exhibit dependability, adaptability and flexibility Basic math skills Creative thinking and reasoning ability Preferred Skills Experience in sales, marketing, or promotions WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: Primarily indoor work primarily in office environment Frequent utilization of manual dexterity and visualizing of computer screen No unusual physical requirements Call Center, Customer Service, Inbound, Remote
    $25k-30k yearly est. 60d+ ago
  • Business Development Officer - Factoring

    WEX 4.8company rating

    Remote WEX Job

    About the team/role: Business Development Officer is responsible for new client relationships, generating prospective client relationships, maintaining and adding to a productive pool of referral relationships. The BDO is responsible for meeting new business production targets, identifying prospective client relationships in line with credit policy objectives and meeting monthly sales targets. To grow sales revenue by generating new business through direct calls, internal and external referrals, building relationships with referral sources and successfully selling of our factoring to new and existing WEX fuel clients. Meet quota by the end of the year. Individual Budget Goals are given at the end of each calendar year & measured accordingly. The BDO will represent FOF at all times in a professional manner and ensure that the franchise value of the brand is supported by their activities and behavior. How you'll make an impact: To search for and implement new business opportunities to increase revenue. Such prospects to be in line with credit policy standards. The BDO has responsibility for generating the lead, putting together the client package, ensure all support documents are in place, application is signed and act as an intermediary with the underwriting process. It is a key deliverable for the BDO to gain the buying commitment from the prospect prior to the substantive part of the underwriting process commences forward. The BDO is responsible for making sure the Underwriter has all the relevant information including, but not limited to, a complete client package with supplementary information, signed application (with due diligence fee if required) and a completed client analysis setting out the key strengths and weaknesses of the prospect and their pertinent information needed for underwriting and portfolio management. To identify potential conference, exhibition, trade show, and presentation activities that could generate potential sales opportunities and bring to attention of Management to approve. To liaise with Fleet One sales team over internal referrals. The BDO will work with the client and the underwriter to ensure a smooth, timely and structured underwriting process. Responsible for reporting to the Management Group, FOF competitive strength and weaknesses in the market and potential opportunities in selected markets. The BDO is responsible for accurately entering and maintaining sales database records of contacts and activities and maintaining a diverse and productive referral base. The BDO will ensure they are up to date with Fleet One's full product range and in a position to make the appropriate referral for appropriate opportunities. To ensure that best practice is both shared and implemented within FOF. Experience you'll bring: We are looking for an experienced and analytical individual with several years of experience from sales and business development Fleet One Factoring in the transportation or banking sector. Successful candidates have excellent holistic view, analytical skills and experience from creating strategies and bringing them into life. In order to thrive in the position we believe you are passionate about business development and communication, proactive and independent in thoughts and actions and able to influence people. Relevant academic degree 5-10 years of experience from sales/business development within the transportation sector or banking Strategic mindset Transportation Factoring end-user knowledge High level of integrity Great communication and people skills Proven track record of telesales success Organized and able to manage portfolio Excellent communication and networking skills. Self-motivated and self-managing. Driven by results. Phone skills. Understanding of credit standards relevant to transportation factoring. Team player able to work with others in underwriting and funding process to ensure smooth transition for credit approval and moving business from prospect to client. Honesty. Ability to communicate well with prospects and gain insight as to their billing process and back office structure. Competent in computer skills with respect to writing client analysis & maintaining CRM or equivalent database records. Knowledge of FactorSoft program Must be able to take ownership / responsibility of work product. The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $64,000.00 - $85,000.00
    $64k-85k yearly 1d ago
  • Solution Analyst

    WEX 4.8company rating

    Remote WEX Job

    About the role/team: The Solution Analyst, is a customer facing role and responsible for servicing client accounts and their associated consultants with topic areas involving complexity and advanced troubleshooting while ensuring customer loyalty, responsiveness and customer service are top of mind. All responsibilities should be carried out in a customer centric approach where the customer is viewed holistically while ensuring that world-class service is at the foundation of each interaction. How you will make an impact: • Must adhere to security policies • Ensure privacy according to HIPAA guidelines • Serve as an expert level of knowledge contact relative to client account and consultants for our products, system capabilities, and processes • Proactively identify trends to improve client resolution experience and determine methods to reduce volumes • All responsibilities should be carried out in a customer centric approach where the customer is viewed holistically while ensuring that world-class service is at the foundation of each interaction • Identify trends to improve client resolution experience and work with leadership to reduce volumes • Identify and determine misroutes and produce solutions for realignment • Work independently to problem solve and troubleshoot client inquiries • Exercise discretion and appropriate judgement on impactful business and client events • Apply and exercise client facing messaging on impactful business operating decisions • Determine which products and/or processes best meet clients' needs and goals while advising clients on the advantages and disadvantages • Perform in escalated and tight deadlines with level-headedness, troubleshooting, and innovation • Exemplify emotional intelligence behavior, motivation, values, attitudes in internal and external events • Produce innovative ideas and solutions to client experience • Adapt messaging to clients through a variety of communication mediums • Responsible for driving customer loyalty by solving complex and/or unique client scenarios • Communicate in a simplified manner regarding complex scenarios • Responsible for recognizing and defusing client discrepancies • Responsible for ensuring (and fielding where applicable) requests made by consultant, broker and employer are resolved according to our service level agreements, including system updates where applicable • Provide visibility into communications and projects with client/consultant in company systems to ensure continuity of client history • Participate in client business reviews as the expert • Own client escalations with appropriate independent judgement including the research and communication for resolution • Attend team and other necessary meetings to remain current on client initiatives, internal processes, and operations that may affect client accounts or the client experience • Serve as a resource and voice of the customer • Collaborate and communicate with a variety of departments to ensure a positive customer experience, by sharing knowledge, proposing ideas and implementing a solution for creating efficiencies and improving processes • Maintain advanced knowledge of complex and dynamic line of business and system functionality • Coach and share knowledge with other members of Client Services • Participate in ongoing learning and development opportunities • Participate in ongoing leadership opportunities • Deliver expertise externally in collaboration with client advocate roles • Recommend process changes and administrative procedure updates • Identify and purpose additional knowledge base content needs • Own and execute special and/or business operating high profile projects • Advanced and innovative levels of critical thinking skills • Mentor and share knowledge with other members of Client Services • Demonstrate the WEX Core Values daily • Drive adoption of support model General Duties • All other duties as assigned • Maintain policy according to HIPAA The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $57,000.00 - $75,000.00
    $57k-75k yearly 1d ago

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Zippia gives an in-depth look into the details of WEX, including salaries, political affiliations, employee data, and more, in order to inform job seekers about WEX. The employee data is based on information from people who have self-reported their past or current employments at WEX. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by WEX. The data presented on this page does not represent the view of WEX and its employees or that of Zippia.

WEX may also be known as or be related to WEX, WEX Inc, WEX Inc., Wex, Wex Inc. and Wex Inc. (nyse: Wex).


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