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Xylem Jobs

- 107 Jobs
  • CRM Application Manager

    Xylem Group 4.0company rating

    Xylem Group Job In Pittsburgh, PA Or Remote

    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is hiring a CRM Application Manager! Job Summary: The CRM Application Manager responsible for overseeing the performance, functionality, and optimization of the CRM platform. This role must ensure the platform aligns with business needs, aim to increase user adoption, drive continuous improvement, and maintain system integrity. Essential Duties/Principal Responsibilities: · Requirements Gathering and Analysis: o Actively collect, understand, and synthesize business needs related to CRM features and functions o Engage with cross-functional teams to ensure the CRM system supports organizational goals and enhances user workflows · Enhancement and Development: o Translate business needs into detailed enhancement requirements o Collaborate with IT as they translate the business requirements to technical requirements o Collaborate with IT to prioritize the pipeline of requests into monthly sprints o Represent the business by facilitating testing efforts with super users to validate changes and new functionalities · Data Standards and Governance: o Ensure CRM data aligns with organizational data standards and governance policies o Establish and maintain protocols for data accuracy, integrity, and consistency across the CRM system · System Monitoring and Continuous Improvement: o Monitor CRM performance, troubleshoot issues, and identify opportunities for enhancement o Proactively recommend updates and modifications based on user feedback and evolving business needs · User Support & Training: o Collaborate with the CRM Training team to identify training or proficiency gaps and develop solutions to support the users o Collaborate with the CRM User Support team to provide robust support to the user base, addressing tickets and resolving issues in a timely manner o Collaborate with the Global Sales Excellence team and Segment Commercial Excellence support to provide adequate communication to the users Key Experiences: · Minimum 3-5 years of experience managing or administering a CRM platform (e.g., Salesforce, Microsoft Dynamics, etc.) · Proven track record of gathering and translating business requirements into actionable CRM features or projects · Familiarity with agile project management methodologies, including managing a pipeline of enhancement requests and sprint planning · Experience in troubleshooting CRM issues and recommending system improvements to enhance user experience · Demonstrated ability to work cross-functionally with IT, training, and sales teams · Experience in facilitating user testing and ensuring seamless implementation of new functionalities Qualifications: Education · Undergraduate degree in business, IT, or equivalent. Qualifications: Competencies · Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions · Exceptional stakeholder management skills, with the ability to build relationships and align multiple teams around a shared vision · Proficiency in CRM systems and related tools, with a focus on user experience and business process optimization · Proven ability to lead multiple priorities and projects with minimal supervision while meeting deadlines · Skilled in change management, with experience supporting users through system transitions or upgrades · Deep understanding of data governance and the importance of maintaining clean, consistent, and accurate data · Adaptability and a continuous improvement mindset to thrive in a fast-paced, dynamic business environment Additional Information: · 80-90% Remote work · Travel requirement: 10%+ Salary range: $72,300.00 - $130,100.00 Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Please note that the information in this outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
    $72.3k-130.1k yearly 2d ago
  • Inbound Customer Service Agent - Consumer Relations (Remote)

    GE Appliances 4.8company rating

    Remote or Rapid City, SD Job

    At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoring Work-from-home opportunities (equipment provided) No weekend shifts Paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company match Short-term and long-term disability Life insurance Appliance discount program Tuition reimbursement Gym membership reimbursement Career growth opportunities PositionInbound Customer Service Agent - Consumer Relations (Remote) LocationUSA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SDHow You'll Create PossibilitiesJob Description As a Remote Consumer Advocate with ASI/GE Appliances, you will resolve escalated customer service issues. In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! We offer a base rate of $17.00/hour+ incentives based on your quality scores - paid weekly. Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. Complete consumer reviews for satisfaction before case closure. Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies What You'll Bring to Our TeamPosition Requirements High School Diploma or GED Minimum of 1-year Call-Center experience Minimum of 2-years Escalated Customer Service experience Ability to communicate effectively in English is a requirement Excellent written & verbal skills Moderate to advanced computer skills; navigating multiple online applications Exceptional organizational skills; ability to effectively multi-task Ability to handle high-volume calls while simultaneously handling multiple online applications Previous experience working from home (preferred) Soft Skills Passion for helping customers and problem-solving Flexible with the ability to take direction from management yet work independently to achieve goals Active listening skills and the ability to ask questions Conflict resolution skills; negotiation skills; and time management skills Flexibility, being the ability to adapt to change. Critical thinking skills Desire to work in a team environment towards common goals Ability to remain calm and show empathy while handling challenging customer concerns Requirements for Remote Work Environment Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues Internet Speed Requirements: Ping 50 Mbps or lower Download 50 Mbps or higher Upload 15 Mbps or higher Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************
    $17 hourly 11d ago
  • CPS Service Coordinator

    Ingersoll Rand 4.8company rating

    Remote or Davidson, NC Job

    CPS Service Coordinator BH Job ID: 2385 SF Job Req ID: 13485 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title : Service Coordinator (CPS) Location : Davidson, NC About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview : This position is for a Service Coordinator supporting centrifugal, large reciprocating, and other high-pressure equipment. The team serves the compressed air needs of the industrial sector. The Service Coordinator is responsible for efficiently and effectively scheduling and dispatching service technicians to meet customer needs. This role requires regular communication and coordination with customers, sales teams, and internal management, while ensuring compliance with all order management processes and operational requirements. Responsibilities * Answer incoming service requests and schedule service team to perform work as requested by the customer. * Ensure efficient response to customers, whether new machine commissioning, emergency repair, major equipment overhauls, major projects or long-term service agreements (Package Care). * Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction. * Generate and follow-up on service quotes and seek new business whenever possible. * Scheduling and tracking technician team, maximize operating efficiency and effectiveness. * Guide and develop service technicians as appropriate, assisting in technical issue resolution. * Order and receive parts for jobs. Monitor shipping and receiving activities. * Conduct service request data entry and management. * Submit warranty claims and ship parts to the factory. Ensure SARBOX compliance. * Ensure that standard service work processes are created and followed. Monitor and maintain company policy and procedures consistently. * Ensure environmental, health and safety compliance within service team. * Support and manage customer requirements on a project, which may include documentation, certifications, and other special requirements. Work with appropriate teams as needed to accomplish this task (legal, finance, sales, etc.) * Collaborate with service team to increase new product training. Collaborate with direct Centrifugal sales team to drive service, sales and aftermarket opportunities. * Support Strategic Account Management by continually improving processes to better serve customers. Requirements : * High school diploma * 2+ yrs of related service experience in an electro mechanical or / technical or similar environment * Operating knowledge of Microsoft Office software suite * Working proficiency with handheld computer (i.e. Smartphone, iPad) Core Competencies * Outstanding customer service skills, including proper phone etiquette and skills. * Exceptional organization, communication (verbal and written), and follow-up skills with the ability to effectively manage a high volume of priorities and commitments in a highly visible, fast-paced work environment. * Strong interpersonal skills, able to follow standard processes and work autonomously while understanding when to escalate issues that require further review. * Proactive mindset to identify areas for process optimization, collaborate with teams to refine service delivery, and that will enhance operational effectiveness. Preferences: * College Degree * Knowledge of mechanical and/or electrical systems Travel and Work Arrangements * This position is a Hybrid role with Monday and Friday working from home What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************
    $35k-50k yearly est. 43d ago
  • Outside Sales Representative

    Ingersoll Rand 4.8company rating

    Remote or New York, NY Job

    Outside Sales Representative BH Job ID: BH-2408 SF Job Req ID: Outside Sales Representative Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Outside Sales Representative Location: Remote- US About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: The Pump Sales Rep is a technical sales individual contributor role, responsible for selling hydraulic/pneumatic pumps, representing Dosatron International in multiple markets with distributors and end users. The focus is on maintaining and enhancing the company's reputation, technology and bottom-line business vitality through ongoing sales efforts sanctioned at the corporate level. Successful candidates will have an approachable and assertive communication style, engaging effectively with employees, management teams, and customers to proactively address their needs. The ideal candidate is a sales rep with a successful track record. They must also be goal-oriented, excelling in time management and prioritization. Responsibilities: * Generate new sales by acquiring new customers and motivating existing clients in industrial applications. * Oversee diverse accounts including distributors, dealers, and end users to drive growth. * Attend distributor sales meetings, seminars, trade shows, and conduct one-on-one or small group trainings. * Utilize CRM to track inquiries, quotes, bids, customer correspondence, and contacts. * Promote the organization to new customers, ensuring strategic growth objectives are met, and maintain updated forecasts. * Cultivate customer relationships to expand penetration in different geographic areas and industries. * Manage, motivate, and train channel customers and the distributor network. * Implement plans for new business, follow up on leads, and leverage networking for substantial business growth. * Develop and execute new product launches and enhancement plans. * Offer technical and product support through field visits, phone calls, or electronic communication, directing customers or distributors to resources like schematics, price lists, and videos. Requirements: * 4-year bachelor's degree with 5+ years of distribution sales experience and a proven track record. * 5+ years of experience in mechanical, hydraulic, pneumatic and/or irrigation sales. * Previous experience in technical sales and solution sales. * Ability to build relationships with individuals at all levels within a customer company. * Demonstrated organizational skills and stakeholder management, with the ability to compile data in an effective manner. * Ability to work independently to solve internal and external customers concerns. * Ability to manage multiple complex orders/projects and various stages of the order process. Core Competencies: * Advocates for the Customer: Builds strong, mutually beneficial relationships, ensuring the company delivers value and gains customer insights to address issues effectively. * Communicates Compellingly: Speaks and writes authentically and persuasively, inspiring engagement, commitment, and actionable results. * Leads Authentically: Demonstrates confidence, humility, and respect, advocating for the organization and earning others' respect. * Learn Enthusiastically: Actively seeks opportunities to gain understanding through information, experiences, dialogue, and feedback. * Promotes Change: Challenges norms, develops creative approaches, and encourages progress by mitigating resistance to change. Travel & Work Arrangements/Requirements: * This is a remote position, with up to 50% as required by the business environment. Pay Range: The total pay range for this role, not including incentive opportunities, is $75,000-95,000. The pay range takes into account a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation. What we Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. TO APPLY: Please apply via our website ******************************* by June 14, 2025 in order to be considered for this position. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* What we Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    $75k-95k yearly 31d ago
  • Oracle APPS DBA

    Johnson Controls 4.4company rating

    Remote or Glendale, AZ Job

    What you will do Johnson Controls is seeking an Oracle Apps DBA! You will be responsible for the administration, monitoring, and support of Oracle E-Business Suite applications and the associated Oracle databases. This role involves ensuring the optimal performance, security, and availability of the applications and databases to meet business requirements. This is a remote opportunity for the right candidate, but you must be a US citizen and live in the US. How you will do it Install, configure, and maintain Oracle E-Business Suite applications and Oracle Database environments. Set up and manage application servers, database instances, and related components. Monitor and tune Oracle databases for optimal performance, including the application of best practices for database configuration and maintenance. Manage database storage, backup, recovery, and disaster recovery strategies. Implement and manage Oracle Data Guard for high availability and replication. Analyze and optimize SQL queries and PL/SQL code to improve application performance. Use Oracle performance tuning tools to monitor and enhance database efficiency. Define and implement database security policies, including user roles, permissions, and access controls. Conduct regular security audits and implement security patches for both the database and applications. Plan and execute upgrades and patches for Oracle E-Business Suite and Oracle Database, including testing and validation of new versions. Coordinate application downtime with stakeholders to minimize business impact during upgrades. Support and Troubleshooting: Provide technical support to application users and troubleshoot issues related to Oracle Applications and databases. Collaborate with application developers to resolve database-related development issues. Maintain comprehensive documentation for database architecture, configurations, processes, and procedures. Create regular reports on database performance, security incidents, and system health. Work closely with cross-functional teams, including application developers, network administrators, and IT support, to ensure smooth application and database operations. Participate in project teams for new application deployments or system enhancements. Implement monitoring solutions to proactively track database and application performance, resource utilization, and error logs. Set up alerts for critical issues and respond promptly to incidents. What you will need Required Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of experience as an Oracle DBA, with a focus on Oracle E-Business Suite. Proven experience with Oracle R12 and related technologies. Strong proficiency in SQL and PL/SQL. Experience with Oracle tools such as RMAN, Oracle Enterprise Manager, and SQL Developer. Familiarity with Oracle Cloud services and database management. In-depth knowledge of performance tuning methodologies and tools. Excellent analytical and troubleshooting skills to diagnose and resolve complex database issues. This role may require on-call support and occasional after-hours work to perform system maintenance or upgrades. Must be a US citizen. No sponsorship is available for this position. Preferred Oracle Certified Professional (OCP) or similar certifications are highly desirable. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $87k-111k yearly est. 7d ago
  • HVAC Equipment Engineer, GCOE - Remote

    Johnson Controls, Inc. 4.4company rating

    Remote or Birmingham, AL Job

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer * Competitive salary and Commission * Paid vacation/holidays/sick time- 15 days of vacation first year * Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one * Encouraging and collaborative team environment * Dedication to safety through our Zero Harm policy * Company vehicle * Check us out!: ******************* ZMNrDJviY What you will do The Johnson Controls Global Center of Excellence team provides pre-sales system and project development engineering services on a wide range of projects, supporting many different customers for deployments in many different regions. We develop and deliver leading building, business and vertical market solutions and engineering expertise driving value for sales partners and customers. The team brings a consultative and service-oriented approach, as well as engineering development discipline through standard processes and tools. Serving all of Johnson Controls' priority vertical markets and sales channels in North America, the HVAC Equipment Front Desk Engineer position is an integral part of our growth strategy. As a key member of the HVAC Equipment Engineering team, you will partner with some of the best minds in the industry to create innovative solutions focused on customers' needs. You will help deliver on aggressive growth objectives, driving higher product value and margin. Our high-performing team needs you to bring your expertise to complement and further differentiate our industry-leading offerings. The business supports HVAC Equipment projects. This position will focus on projects across North America. This is a virtual position but must live within the United States. * Function as a technical advisor and client-facing voice during the sales process, working closely with prospects, customers, and the sales team. * Partner with internal departments and Sales, Operations, and Service Managers within their line of business for the region. * Attend customer-facing calls, aid in alignment of resources for demo presentations, and assist sales with code-related questions. * Analyze and qualify sales pipeline, assist in the development of sales strategies, and utilize the GCOE to differentiate JCI from competitors. * Drive GCOE delivery of results, assist with aligning FDEs in cross sales, and own KPIs and metrics for their line of business. * Provide technical support to sales team, work with suppliers and procurement team, and ensure consistency of field installation delivery. * Establish and maintain a high level of quality design functionality, track KPIs, and ensure GCoE team capabilities match sales initiatives and goals. How you will do it * Under general direction, leads the pre-sales development process for Johnson Controls HVAC Equipment, supporting the Sales Teams across North America. Project types include new construction plan-spec, existing facility retrofits and design-build opportunities. * Reinforces methodology and skills used to collect, analyze and present solutions, designs, scopes and cost estimates. Provides input to the sales management organization for opportunity prioritization, qualification and requirements for project development. Provides technical sales assistance to opportunities currently in the sales process. Coordinates pre-bid and pre-book estimate reviews. * Provides Johnson Controls HVAC Equipment along with other system application support and development for HVAC Equipment Sales Teams. Uses available tools to assemble detailed applications for the customer contract, including the project development files associated with Solution Navigator, engineering designs, materials lists, etc. * Project responsibilities include pre-sales design support, cost development, applications engineering and product selection, specification interpretation and development, proposal development, value engineering, customer satisfaction and project success. * Assist in identifying specification issues or interpretation discrepancies and providing solutions to resolve. Develops scope and cost estimate for system installation projects. Works with salesperson to develop understanding of customer requirements, critical areas and needs. Develops common orientation of job scope and details. * Ensures the adherence to the Project Development process and use of standard tools and software. * Acts as a liaison between Sales and System Engineering team to assess the strengths and weaknesses of selected products and product applications. * Evaluates value-engineering options related to the HVAC Equipment systems. * Participates in turnover meetings with the assigned Project Manager. Ensures that the Project Manager understands the technical solutions sold. Provides all documentation and specification related details. What we look for * Bachelor's degree in engineering or engineering technology. * Demonstrated computer and analytical skills. * Background in JCI installation operations as Application Engineer or Installation Sales preferred. * Five to seven years plus HVAC Equipment sales/operations experience.
    $73k-93k yearly est. 16d ago
  • Operations Manager - Electronic / Integrated Security (Job number: 1246)

    Johnson Controls Federal Systems 4.4company rating

    Remote or Huntsville, AL Job

    pspan style="color: windowtext; font-family: 'book antiqua', palatino; font-size: 12pt;"Reporting in to the Senior Director of Operations, the span style="font-weight: bold;"Manager, Security Operations/span will be responsible for overseeing our operations teams supporting Electronic Security System (ESS) installation and service projects at U.S. military and other federal government sites around the United States, as well as our alarm Central Monitoring Centers. This role is responsible for forecasting and delivering revenue and margin for these teams by providing financial oversight (Pamp;L management), managing staffing levels, leading the professional development of team members, and effectively implementing process improvements that result in margin expansion. span style="font-family: 'book antiqua', palatino;"The role will be responsible for managing and cultivating relationships with customers and employees supporting these sites. /span/span/p pspan style="color: windowtext; font-family: 'book antiqua', palatino; font-size: 12pt;" /span/p pspan style="color: windowtext; font-family: 'book antiqua', palatino; font-size: 12pt;"Safety is a top priority for Johnson Controls Federal Systems (JCFS). The Manager, Security Operations will also be responsible for compliance with the JCFS safety program for employees and subcontractors. /span/p pspan style="color: windowtext; font-family: 'book antiqua', palatino; font-size: 12pt;" /span/p pspan style="font-size: 12pt;"span style="color: windowtext; font-family: 'book antiqua', palatino;"At Johnson Controls, we support our nation's most critical facilities, the people who occupy them, and the missions they enable. JCFS is a specialized team serving as a trusted partner to the federal government. We help modernize U.S. military installations, Department of Defense, and other federal agency facilities to be smarter, more resilient, efficient, sustainable, and secure. br/br/span style="font-weight: bold;"Location/spanspan style="font-family: 'book antiqua', palatino;"span style="font-weight: bold;"span style="color: windowtext;":/span/spanspan style="color: windowtext;" Remote / Virtual (Work from home) with the ability to travel as needed.br/span style="font-weight: bold;"Pay range:/span $135,000 - $165,000 base salary. Negotiable based on experience. br/span style="font-weight: bold;"Bonus Eligible: /span Yesbr//span/span/spanspan style="font-family: 'book antiqua', palatino;"span style="font-weight: bold;"span style="color: windowtext;"Benefits:/span/spanspan style="color: windowtext;" Eligible for benefits on first day of employment.span style="font-weight: bold;"br/Travel Required/span: gt;25% as needed. Up to 50% at times./span/span/span/p pspan style="color: windowtext; font-family: 'book antiqua', palatino; font-size: 12pt;" /span/p pspan style="color: windowtext; font-family: 'book antiqua', palatino; font-size: 12pt;"As the span style="font-weight: bold;"Manager, Security Operations/span, you will:/span/p ul lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Drive installation amp; service excellence to follow proven processes resulting in margin improvement/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Drive accountability for installation amp; service contract portfolio revenue and executed margin results/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Ensure safety, integrity, and ethics excellence for all team members/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Drive forecasting and actualization of contract revenue and executed margin against forecast/plan/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Assure installation amp; service operating cadence is consistent and functional in all teams/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Coach and develop managers and team members in all areas of performance/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Champion continuous improvement and the implementation of strategic initiatives/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Provide feedback to leadership on market trends/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Participate in customer accounts including for large, high priority opportunity pursuits/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Meet leaders where they are and coach accordingly (i.e., not a one size fits all management style)/span/span/li /ul pspan style="font-family: 'book antiqua', palatino; font-size: 12pt; font-weight: bold;"span style="color: windowtext;"Required Qualifications:br//span/span/p ul lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"10+ years of progressively more responsible operations management experience in the Electronic Security System (ESS) industry with a broad knowledge of Electronic Security Systems (ESS) installation amp; service techniques. /span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"5+ years of experience directly managing Managers (Project Managers, etc)/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;"Expertise in successfully managing large Pamp;L's ($1 million or greater)/span/spanbr//li /ul ul lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;"/spanspan style="color: windowtext;"Strong project management principles with demonstrated experience successfully managing a portfolio of projects simultaneously/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Prior experience driving process improvements and establishing new processes where needed/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Strong presentation skills and proficiency in speaking to large audiences/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Able to lead and direct cross-functional project teams to achieve business results/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Ability to lead, manage, mentor, and inspire others/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Proficient in software scheduling tools and applications/span/span/li /ul pspan style="font-family: 'book antiqua', palatino; font-size: 12pt; font-weight: bold;"span style="color: windowtext;"Preferred Education:br//span/span/p ul lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Bachelor's Degree in Engineering, Business, Construction Management, or similar field, or equivalent work experience/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Project Management Professional (PMP) certification/span/span/li lispan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;" /spanspan style="color: windowtext;"Industry certifications (Softwarehouse, Lenel, etc)/span/span/li /ul pspan style="font-family: 'book antiqua', palatino; font-size: 12pt; font-weight: bold;"Who We Are/span/p pspan style="color: windowtext; font-family: 'book antiqua', palatino; font-size: 12pt;"At Johnson Controls (NYSE:JCI), we are One Team working collaboratively to create purposeful solutions that make a difference in the world. We are a Fortune 500 company with more than 100,000 employees worldwide offering the world`s largest portfolio of building technology products, solutions and services. As a member of our Federal Systems team, your work matters. We value and recognize your contributions and want to help you succeed. We invest in our employees, provide opportunities for growth and advancement, and foster a culture of inclusion and respect. /span/p pspan style="font-family: 'book antiqua', palatino; font-size: 12pt;" /span/p pspan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;"To learn more about who we are and what we do, please check out our /spana href="******************************************** rel="noopener noreferrer"Take a Journey/a span style="color: windowtext;"video. br/br//span/span/p pspan style="color: windowtext; font-family: 'book antiqua', palatino; font-size: 12pt;"Recently, Johnson Controls has been recognized by several organizations for leadership in Environment, Sustainability and Governance, as well as innovations in smart building platforms:br/br//span/p pspan style="font-size: 12pt;"span style="font-family: Symbol;"· /spanspan style="color: windowtext; font-family: 'Times New Roman', serif;"Named to /spana href="**************************************************************************************************************** rel="noopener noreferrer"span style="font-family: 'Times New Roman', serif;"FORTUNE's “Most Admired Companies” List/span/aspan style="font-family: 'Times New Roman', serif;"/span/span/p pspan style="font-size: 12pt;"span style="font-family: Symbol;"· /spanspan style="color: windowtext; font-family: 'Times New Roman', serif;"Corporate Knights Global /spana href="************************************************************************************************************************************* rel="noopener noreferrer"span style="font-family: 'Times New Roman', serif;"100 Most Sustainable Corporations in the World/span/aspan style="font-family: 'Times New Roman', serif;"/span/span/p pspan style="font-size: 12pt;"span style="font-family: Symbol;"· /spanspan style="color: windowtext; font-family: 'Times New Roman', serif;"Named to Forbes /spana href="*********************************************** rel="noopener noreferrer"span style="font-family: 'Times New Roman', serif;"Net Zero Leaders/span/aspan style="color: windowtext; font-family: 'Times New Roman', serif;" list/spanspan style="font-family: 'Times New Roman', serif;"/span/span/p pspan style="font-size: 12pt;"span style="font-family: Symbol;"· /spanspan style="color: windowtext; font-family: 'Times New Roman', serif;"CDP 2023 /spana href="***************************************************************************************************************** rel="noopener noreferrer"span style="font-family: 'Times New Roman', serif;"Climate Change 'A List/span/aspan style="color: windowtext; font-family: 'Times New Roman', serif;"'/spanspan style="font-family: 'Times New Roman', serif;"/span/span/p pspan style="font-size: 12pt;"span style="font-family: Symbol; text-decoration: none;"· /spanspan style="color: windowtext; font-family: 'Times New Roman', serif;"Ranked 67 on the Drucker Institute's list of /spana href="************************************************************************************************************************************* rel="noopener noreferrer"span style="font-family: 'Times New Roman', serif;"best-managed companies in America/span/aspan style="font-family: 'Times New Roman', serif;"/span/span/p pspan style="font-size: 12pt;"span style="color: windowtext; font-family: Symbol;"· /spanspan style="color: windowtext; font-family: 'Times New Roman', serif;"Forbes /spana href="****************************************************************************************************** rel="noopener noreferrer"span style="font-family: 'Times New Roman', serif;"Best Employers for Diversity/span/aspan style="color: windowtext; font-family: 'Times New Roman', serif;" list. /span/span/p pspan style="font-size: 12pt;"span style="color: windowtext; font-family: Symbol;"· /spanspan style="color: windowtext; font-family: 'Times New Roman', serif;"Newsweek /spana href="******************************************************************************************************************************* rel="noopener noreferrer"span style="font-family: 'Times New Roman', serif;"America's Greatest Workplaces for Diversity/span/aspan style="color: windowtext; font-family: 'Times New Roman', serif;"/span/span/p pspan style="font-size: 12pt;"span style="color: windowtext; font-family: Symbol;"· /spanspan style="color: windowtext; font-family: 'Times New Roman', serif;"Ethisphere 2024 /spana href="**************************************************************************************************************************************************************************** rel="noopener noreferrer"span style="font-family: 'Times New Roman', serif;"World's Most Ethical Companies/span/aspan style="color: windowtext; font-family: 'Times New Roman', serif;" list for the 17th time/span/span/p pspan style="font-size: 12pt;"span style="color: windowtext; font-family: Symbol;"· /spanspan style="color: windowtext; font-family: 'Times New Roman', serif;"Newsweek /spana href="*************************************************************************************************** rel="noopener noreferrer"span style="font-family: 'Times New Roman', serif;"America's Greatest Workplaces for Women in 2024/span/aspan style="color: windowtext; font-family: 'Times New Roman', serif;"/span/span/p pspan style="font-size: 12pt;"span style="font-family: Symbol;"· /spanspan style="color: windowtext; font-family: 'Times New Roman', serif;"Named to /spana href="******************************************************************************** rel="noopener noreferrer"span style="font-family: 'Times New Roman', serif;"Newsweek America's Greatest Workplaces for Veterans 2024 / 2025/span/aspan style="color: windowtext; font-family: 'Times New Roman', serif;" listing/spanspan style="font-family: 'Times New Roman', serif;"/span/span/p pspan style="font-size: 12pt;"span style="font-family: Symbol;"· /spanspan style="color: windowtext; font-family: 'Times New Roman', serif;"Named to /spana href="********************************************************** rel="noopener noreferrer"span style="font-family: 'Times New Roman', serif;"Forbes America's Best Employers for Veterans 2024/span/aspan style="font-family: 'Times New Roman', serif;"/span/span/p pspan style="font-size: 12pt;"span style="font-family: Symbol;"· /spanspan style="color: windowtext; font-family: 'Times New Roman', serif;"Named one of the top military friendly employers by military.com. /spanspan style="font-family: 'Times New Roman', serif;"/span/span/p pspan style="font-family: 'book antiqua', palatino; font-size: 12pt;" /span/p pspan style="font-family: 'book antiqua', palatino; font-size: 12pt;"span style="color: windowtext;"Johnson Controls is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit /spana href="*************************************** rel="noopener noreferrer"**************************************** pspan style="font-family: 'book antiqua', palatino; font-size: 12pt;" /span/p pspan style="color: windowtext; font-family: 'book antiqua', palatino; font-size: 12pt;"Division: JCFS (Johnson Controls Federal Systems)/span/p pspan style="color: rgb(69, 63, 55); font-family: 'book antiqua', palatino; font-size: 12pt;" /span/p pspan style="font-family: 'book antiqua', palatino; font-size: 12pt;"#LI-MG3/spanbr/br//p pspan style="font-family: 'book antiqua', palatino; font-size: 12pt;" #LI-Remote/span/p
    $135k-165k yearly 33d ago
  • Sprinkler Project Manager

    Johnson Controls, Inc. 4.4company rating

    Remote or Delaware Job

    Take your career to the next level with Johnson Controls! We're looking for an experienced Project Manager to join our growing Fire Suppression business unit. As part of Nu-Form Fire, you'll play a key role in shaping the future of this specialist division. This is a hybrid role, with a blend of office-based work in Bury and the flexibility to work from home. What You Will Do: Reporting to the Managing Director, you'll lead the design, estimation, and management of water-based fire suppression projects across diverse sites. With a focus on customer satisfaction, commercial success, and safety, you'll help drive the growth of Nu-Form Fire. What We Offer: * Competitive salary + performance bonus * 25 days holiday + bank holidays * Company car, laptop & mobile * Pension, life assurance & EAP * Cycle-to-work, referral scheme & staff discounts * Ongoing training and development * Defined career progression * Inclusive, safety-first culture * Access to business resource groups How You Will Do It: * Design Expertise: Create hydraulic calculations for sprinkler, deluge & hydrant systems * Project Delivery: Oversee labour, procurement, site visits, health & safety, and stakeholder engagement from sale to handover * Teamwork: Collaborate with clients, consultants, fabricators, insurers, and internal teams * Site Presence: Attend site meetings with client design teams as required What We Look For: * Experience: 10+ years in design, estimation or project management in fire suppression * Standards: Strong knowledge of LPC Rules (BS EN 12845), NFPA & FM Global * Qualifications: LPCB Basic and FHC qualified, proficient in FHC software * Technical Skills: Confident in MS Office, AutoCAD (2D layouts), and hydraulic calculations * Mobility: Full UK driving license required #LI-JB3 #LI-Hybrid
    $90k-114k yearly est. 32d ago
  • ERP (Infor CSD) Technical and Business Solutions Change Manager (Remote)

    Johnson Controls, Inc. 4.4company rating

    Remote or Norman, OK Job

    Build your best future with the Johnson Controls Team. As a global leader in smart, health and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer: * Competitive salary * Paid vacation/holidays/sick time * Company vehicle, Tools, and Equipment to complete all jobs * Comprehensive benefits package including 401K, medical, dental, and vision care * On the job/cross training opportunities * Encouraging and collaborative team environment * Dedication to safety through our Zero Harm policy * Check us out: A Day in a life of Johnson Controls What you will do: * The ERP Technical and Business Solutions Change Manager will initially engage in helping drive Factory Direct through the implementation of Infor CSD. Following implementation this role will continue to support changes to the ERP and help drive operational improvements while minimizing any disruptions to business operations. * A critical part of this role is facilitate organizational transitions to changes and improvements to the ERP by developing and implementing strategies to help employees adapt to changes, including but not limited processes, and policies, while minimizing disruption and maximizing positive outcomes. * Have a significant impact on achievement of operational goals by ensuring that any new upgrades to the ERP meets functional requirements, system compliance, and interface specifications. * This person will monitor incoming service requests, incidents and projects and ensure that they are completed in a timely and high-quality manner. While working with the business to interpret their needs and issues and effectively translating them to actionable requirements. * This individual will apply business process knowledge of assigned function with proven analytical and problem-solving skills to maximize the benefit of ERP investments and initiatives. What we look for: * Collaborate with the business to identify operational requirements and translate them into technical requirements and solutions using Infor CSD * Develop and maintain project plans, schedules, and budgets to ensure timely completion of projects, utilizing Jira project management software. * Provide technical support to end-users and troubleshoot issues related to Infor CSD * Maintain the implemented functionality of Infor CSD Cloud ERP modules through end user support. * Perform system analysis and testing, and create process flows to improve business processes, specifically within financial modules. * Responsible for the oversight and performance of the Infor Cloudsuite products. * Lead a team of CSD Operations Team in supporting and optimizing the Infor CSD platform and day-to-day business processes. Qualifications, Education and/or Experience * 3-5 years of Infor CloudSuite Distribution experience. * Organized and analytical, with the ability to interpret ERP processes (Infor Cloudsuite). * Proficiency with CloudSuite actions, forms, fields, relations, workflows, and data feeds is necessary; experience with ION and Data Lake/Data Fabric is a plus. * Must have at least one full cycle implementation of Infor CloudSuite Distribution from Infor SXE is desirable. Language skills * Ability to read and communicate verbally in English. Effectively teach others, and positively influence others through written correspondence and technical instructions.
    $94k-115k yearly est. 20d ago
  • VRF National Accounts Manager (Philadelphia, Pittsburg, DC or Baltimore Areas) - Remote

    Johnson Controls, Inc. 4.4company rating

    Remote or Philadelphia, PA Job

    VRF National Accounts Manager - Northeast . High consideration given to applicants residing in or within Philadelphia, Pittsburg, DC or Baltimore Areas * What You Will Do: The National VRF Account Manager is responsible for all aspects and daily functions of their respective region's VRF activities. This position supports the vital business and product metrics required to meet the company goals and objectives. The position will develop a team in areas of development which include but are not limited to sales; training; marketing; and application support. How You Will Do It: * Hires, trains, and supervises sales support team. * Provides sales management and marketing for local sales channels. * Develops annual department budget and endures to deliver all achievements within agreed budget and time. * Develops and handles relationship with sales channels and enhances their development of VRF knowledge and focus. * Assists in driving the specification in the local market. * Ensures that all project information is inputted and regularly updated in CRM. * Responsible for regular updates of sales pipeline management. * Develops joint action plans in conjunction with branches, applied representatives, and distributors for planned growth in VRF. * Acts as an extension to the training department to train staff and sales channels with regularly scheduled activities. * Develops and recommends product positioning, and pricing strategy to produce the highest possible long term market share. * Prepares analysis of driven activity for management as well as prepares plan to overcome driven obstacles. * Establishes and maintains key relationships with influencers and strategic partners to increase market transparency. * Establishes JCI VRF presence at key local associations such as (ACCA, ASHRAE, MCCA, HARDI). * Responsible for coordinating all local VRF related events including trade shows and engineering seminars. * Travel 25-30% throughout region. What We Look For: Required * Bachelor's degree in engineering or engineering technology * 5+ years HVAC or industrial experience * 5+ years' experience selling VRF * Experience with Salesforce or similar CRM * Critical thinking and problem solving of technical problems * Outstanding social skills * Well versed in handling multi-task projects * Proficiency in Microsoft Suite applications * Ability to travel within assigned region (PA, DC, MD, IN, MI, LA, NC, SC) Preferred * MA/MS degree * Engineering experience, preferably within a manufacturing environment * 10 plus years' experience in VRF, HVAC sales or industrial experience * Technical experience with BMS/BAS, Chillers, Applied HVAC * Professional Engineer certification * LEED A.P. and CEM accreditation a plus #LI-Remote
    $82k-101k yearly est. 3d ago
  • Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)

    GE Appliances 4.8company rating

    Remote or Rapid City, SD Job

    divp style="text-align:left"At GE Appliances, a Haier company, we come together to make “good things, for life. ” As the fastest-growing appliance company in the U. S. , we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, spanspanspanspan class="WIO0"together. /span/span/span/span/pp style="text-align:inherit"/pp style="text-align:left"The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: iwe come together/i, iwe always look for a better way/i, and iwe create possibilities/i. /pp style="text-align:inherit"/pp style="text-align:left"Interested in joining us on our journey? /pp style="text-align:inherit"/pSince 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. br/br/Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. br/br/Benefits amp; Perks: br/Paid on-the-job training and mentoringbr/Work-from-home opportunities (equipment provided)br/No weekend shiftsbr/Paid time offbr/Medical, dental, vision, and prescription benefits eligibility on day 1 of employment br/401(k) program with a company matchbr/Short-term and long-term disabilitybr/Life insurancebr/Appliance discount programbr/Tuition reimbursementbr/Gym membership reimbursementbr/Career growth opportunities h2/h2h2span class="emphasis-3"Position/span/h2Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)h2/h2h2span class="emphasis-3"Location/span/h2USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SDp style="text-align:inherit"/pp style="text-align:inherit"/ph2span class="emphasis-3"How You'll Create Possibilities/span/h2pspanspanspanAs a bBilingual/bb Remote Consumer Advocate/b with ASI/GE Appliances, you will uresolve escalated customer service issues/u/span/span/span b(in English and Spanish)/bspanspanspan. In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! /span/span/span/pullispanspanspan We offer a base rate of b$17. 85/hour+ incentives/b based on your quality scores - paid weekly. /span/span/span/lilispanspanspan Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). /span/span/span/lilispanspanspan After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. /span/span/span/li/ulpspanspanspan /span/span/span/ppspanspanspan After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: /span/span/span/pullispanspanspan Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. /span/span/span/lilispanspanspan Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. /span/span/span/lilispanspanspan Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. /span/span/span/lilispanspanspan Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i. e. , zones, dispatchers, technicians, etc. /span/span/span/lilispanspanspan Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. /span/span/span/lilispanspanspan Complete consumer reviews for satisfaction before case closure. /span/span/span/lilispanspanspan Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies/span/span/span/li/ulp style="text-align:inherit"/pp style="text-align:inherit"/ph2span class="emphasis-3"What You'll Bring to Our Team/span/h2divdivspanspanspanbPosition Requirements/b/span/span/span/div/divdivdivdivdivdivdivdivdivdivdivdivdivullib Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form /b/lilispanspanspan High School Diploma or GED /span/span/span/lilispanspanspan Minimum of 1-year Call-Center spanspanspanspanspanspanspanspanexperience /span/span/span/span/span/span/span/span/span/span/span/lilispanspanspan Minimum of 2-years Escalated Customer Service spanspanspanspanspanspanspanspanexperience /span/span/span/span/span/span/span/span/span/span/span/lilispanspanspan Ability to communicate effectively in English is a spanspanspanspanspanspanspanspanrequirement /span/span/span/span/span/span/span/span/span/span/span/lilispanspanspan Excellent written amp; verbal skills /span/span/span/lilispanspanspan Moderate to advanced computer skills; navigating multiple online applications /span/span/span/lilispanspanspan Exceptional organizational skills; ability to effectively spanspanspanspanspanspanspanspanmulti-task /span/span/span/span/span/span/span/span/span/span/span/lilispanspanspan Ability to handle high-volume calls while simultaneously handling multiple online spanspanspanspanspanspanspanspanapplications /span/span/span/span/span/span/span/span/span/span/span/lilispanspanspan Previous experience working from home (preferred) /span/span/span/li/ulpspanspanspanb /b/span/span/span/ppspanspanspanb Soft Skills /b /span/span/span/pullispanspanspan Passion for helping customers and spanspanspanspanspanspanspanspanproblem-solving /span/span/span/span/span/span/span/span/span/span/span/lilispanspanspan Flexible with the ability to take direction from management yet work independently to achieve goals /span/span/span/lilispanspanspan Active listening skills and the ability to ask questions /span/span/span/lilispanspanspan Conflict resolution skills; negotiation skills; and time management skills /span/span/span/lilispanspanspan Flexibility, being the ability to adapt to change. Critical thinking skills /span/span/span/lilispanspanspan Desire to work in a team environment towards common goals /span/span/span/lilispanspanspan Ability to remain calm and show empathy while handling challenging customer concerns /span/span/span/li/ulpspanspanspan /span/span/span/ppspanspanspanb Requirements for Remote Work Environment /b /span/span/span/pullispanspanspan Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. /span/span/span/lilispanspanspanA local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues /span/span/span/lilispanspanspan Internet Speed Requirements: /span/span/span/lilispanspanspan Ping 50 Mbps or lower /span/span/span/lilispanspanspan Download 50 Mbps or higher /span/span/span/lilispanspanspan Upload 15 Mbps or higher /span/span/span/li/ul/div/div/div/div/div/div/div/div/div/div/div/divp style="text-align:inherit"/pp style="text-align:inherit"/ph2span class="emphasis-3"bOur Culture/b/span/h2p style="text-align:left"span Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (Iamp;D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. /spanbrbrspan This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. /spanbrbrspan By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. /span/br/br/br/br/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"span GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. /span/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"spanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspan GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. /span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/pp style="text-align:inherit"/pp style="text-align:left"span GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U. S/span/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"ispan If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail spanspanspanspanspan class="WIO0"to ask. recruiting@geappliances. com/span/span/span/span/span/span/i/p/div
    $17 hourly 11d ago
  • Outside Sales Representative

    Ingersoll Rand 4.8company rating

    Remote or Columbus, OH Job

    Outside Sales Representative BH Job ID: BH-2408-17 SF Job Req ID: Outside Sales Representative Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Outside Sales Representative Location: Remote- US About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: The Pump Sales Rep is a technical sales individual contributor role, responsible for selling hydraulic/pneumatic pumps, representing Dosatron International in multiple markets with distributors and end users. The focus is on maintaining and enhancing the company's reputation, technology and bottom-line business vitality through ongoing sales efforts sanctioned at the corporate level. Successful candidates will have an approachable and assertive communication style, engaging effectively with employees, management teams, and customers to proactively address their needs. The ideal candidate is a sales rep with a successful track record. They must also be goal-oriented, excelling in time management and prioritization. Responsibilities: * Generate new sales by acquiring new customers and motivating existing clients in industrial applications. * Oversee diverse accounts including distributors, dealers, and end users to drive growth. * Attend distributor sales meetings, seminars, trade shows, and conduct one-on-one or small group trainings. * Utilize CRM to track inquiries, quotes, bids, customer correspondence, and contacts. * Promote the organization to new customers, ensuring strategic growth objectives are met, and maintain updated forecasts. * Cultivate customer relationships to expand penetration in different geographic areas and industries. * Manage, motivate, and train channel customers and the distributor network. * Implement plans for new business, follow up on leads, and leverage networking for substantial business growth. * Develop and execute new product launches and enhancement plans. * Offer technical and product support through field visits, phone calls, or electronic communication, directing customers or distributors to resources like schematics, price lists, and videos. Requirements: * 4-year bachelor's degree with 5+ years of distribution sales experience and a proven track record. * 5+ years of experience in mechanical, hydraulic, pneumatic and/or irrigation sales. * Previous experience in technical sales and solution sales. * Ability to build relationships with individuals at all levels within a customer company. * Demonstrated organizational skills and stakeholder management, with the ability to compile data in an effective manner. * Ability to work independently to solve internal and external customers concerns. * Ability to manage multiple complex orders/projects and various stages of the order process. Core Competencies: * Advocates for the Customer: Builds strong, mutually beneficial relationships, ensuring the company delivers value and gains customer insights to address issues effectively. * Communicates Compellingly: Speaks and writes authentically and persuasively, inspiring engagement, commitment, and actionable results. * Leads Authentically: Demonstrates confidence, humility, and respect, advocating for the organization and earning others' respect. * Learn Enthusiastically: Actively seeks opportunities to gain understanding through information, experiences, dialogue, and feedback. * Promotes Change: Challenges norms, develops creative approaches, and encourages progress by mitigating resistance to change. Travel & Work Arrangements/Requirements: * This is a remote position, with up to 50% as required by the business environment. Pay Range: The total pay range for this role, not including incentive opportunities, is $75,000-95,000. The pay range takes into account a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation. What we Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. TO APPLY: Please apply via our website ******************************* by June 14, 2025 in order to be considered for this position. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* What we Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    $75k-95k yearly 6d ago
  • Senior Oracle Apps DBA (remote)

    Johnson Controls 4.4company rating

    Remote or Glendale, AZ Job

    hat you will do Johnson Controls is seeking a Senior Oracle Apps DBA! You will be responsible for the administration, monitoring, and support of Oracle E-Business Suite applications and the associated Oracle databases. This role involves ensuring the optimal performance, security, and availability of the applications and databases to meet business requirements. This is a remote opportunity for the right candidate, but you must be a US citizen and live in the US. How you will do it Install, configure, and maintain Oracle E-Business Suite applications and Oracle Database environments. Set up and manage application servers, database instances, and related components. Monitor and tune Oracle databases for optimal performance, including the application of best practices for database configuration and maintenance. Manage database storage, backup, recovery, and disaster recovery strategies. Implement and manage Oracle Data Guard for high availability and replication. Analyze and optimize SQL queries and PL/SQL code to improve application performance. Use Oracle performance tuning tools to monitor and enhance database efficiency. Define and implement database security policies, including user roles, permissions, and access controls. Conduct regular security audits and implement security patches for both the database and applications. Plan and execute upgrades and patches for Oracle E-Business Suite and Oracle Database, including testing and validation of new versions. Coordinate application downtime with stakeholders to minimize business impact during upgrades. Support and Troubleshooting: Provide technical support to application users and troubleshoot issues related to Oracle Applications and databases. Collaborate with application developers to resolve database-related development issues. Maintain comprehensive documentation for database architecture, configurations, processes, and procedures. Create regular reports on database performance, security incidents, and system health. Work closely with cross-functional teams, including application developers, network administrators, and IT support, to ensure smooth application and database operations. Participate in project teams for new application deployments or system enhancements. Implement monitoring solutions to proactively track database and application performance, resource utilization, and error logs. Set up alerts for critical issues and respond promptly to incidents. What you will need Required Bachelor's degree in Computer Science, Information Technology, or a related field. 7+ years of experience as an Oracle DBA, with a focus on Oracle E-Business Suite. Proven experience with Oracle R12 and related technologies. Strong proficiency in SQL and PL/SQL. Experience with Oracle tools such as RMAN, Oracle Enterprise Manager, and SQL Developer. Familiarity with Oracle Cloud services and database management. In-depth knowledge of performance tuning methodologies and tools. Excellent analytical and troubleshooting skills to diagnose and resolve complex database issues. This role may require on-call support and occasional after-hours work to perform system maintenance or upgrades. Must be a US citizen. No sponsorship is available for this position. Preferred Oracle Certified Professional (OCP) or similar certifications are highly desirable. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $96k-119k yearly est. 27d ago
  • Territory Sales Manager

    Ingersoll Rand 4.8company rating

    Remote or Jacksonville, FL Job

    Territory Sales Manager BH Job ID: BH-2033-13 SF Job Req ID: Territory Sales Manager Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Territory Sales Manager Location: Remote - Within Territory - VA, NC, SC, GA, FL About Us: Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Overview: The Power Tools & Lifting segment of Ingersoll Rand has an opening for a Territory Sales Manager - Industrial and Lifting. This role will have responsibility for Distribution Sales in the Southeastern State (VA, NC, SC, GA, FL) for Pneumatic and Cordless Power Tools and Lifting products sold through Independent Specialty distributors and National Industrial Supply accounts. Responsibilities: * Manage assigned channel partners/customers to drive results through the team. * Meet or exceed team targets identified to drive revenue growth. * Proactively contact current and potential customers for high level relationships. * Partner with marketing on demand generation activities for adequate pipeline. * Utilize all standard work tools/CRM for documentation and follow up. * All other duties as assigned by management. Requirements: * 5+ years' experience in an industrial sales and service environment required. * Understanding of air and battery powered power tools used in industrial settings, competitors and applications. * Knowledge of multi-channel distribution functions and end user selling experience preferred * Proficient with various sales concepts, practices and procedures. * Must pass a MVR * Proficient in Microsoft Office computer applications required. Excellent interpersonal skills; telephone and written * Ability to communicate in a technical matter Core Competencies: * Customer focus - build relationships and deliver customer centric solutions to meet expectations and maintain customer relationship * Action oriented - take new opportunities and tough challenges with a sense of urgency, high sense of enthusiasm * Drives Results - consistently achieving results even under tough circumstances * Communicates effectively - develop and deliver communications that convey a clear understanding of the unique needs of different internal and external customers * Interpersonal Savvy - builds rapport, relating openly and comfortably with diverse groups of people * Being resilient - maintains a positive attitude despite setbacks and adversity when facing difficult situations. Preferences: * Bachelor's degree or equivalent experience Travel & Work Arrangements/Requirements: * This position is fully remote with regular travel required within the assigned territories. * 50-60% travel Pay Range: The total pay range for this role, including incentive opportunities, is $100,000 - 120,000. The pay range takes into account a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation. What we Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* TO APPLY: Please apply via our website ******************************* by July 1, 2025 in order to be considered for this position. What we Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    $100k-120k yearly 37d ago
  • National Sales Manager

    Johnson Controls 4.4company rating

    Remote or Federalsburg, MD Job

    What you will do Johnson Controls has a phenomenal opportunity for a National Sales Manager, M&M Carnot to join our NA Industrial Refrigeration Sales team! This is a remote position that will require up to 50% travel within the US & Canada. This position is ideal for an individual looking to take their career to the next level in a challenging and rewarding environment, developing and executing sales strategies, processes and creating and achieving sales objectives. If you enjoy mentoring and leading direct reports, building strategic business relationships, and identifying new market opportunities, this could be YOUR next opportunity! How you will do it Lead and drive overall sales in Industrial Refrigeration North America business for M&M Carnot Drive Field Accountability to weekly Path to #1 activities to improve pipeline and conversion rates to exceed FY'25 secured plan Drive demand planning with Global products through accurate utilization of sales force data and market trends Forecasting and accountability to Industrial Refrigeration NA sales plan by month and quarter for Industrial Refrigeration NA; Compares forecast to plan and drives gap closure Drives monthly “Must Win” opportunity list Ensures adoption, utilization and tracking of Sales Management Disciplines (SMD) Opportunity and forecasting discipline Conducting monthly 1 on 1's Collaborate with Global Products Product Management to drive market share targets for each product line Direct Leadership of Industrial Refrigeration NA National Account Sales Team to cover End Users, EPC's and Consulting Engineers who have a national footprint Monitor and manage sales capacity to achieve annual sales plan, including oversight of a full sales team Lead early career (BEST) hiring, oversee onboarding, track development and eventual deployment to the Industrial Refrigeration NA field sales team Work with Total Rewards to deploy the Sales and Sales Manager incentive plans and support sales credit resolution Work closely with VP of Sales on sales development programs and related training such as “Grow” and “Win” training calls What you will need Required A minimum of 5 years' experience in industrial refrigeration industry A minimum of 10 years' sales experience Technical understanding of industrial compression, industrial refrigeration and/or industrial heating Experience in CO2 as a refrigerant will be highly considered Bachelor's degree or equivalent experience in engineering preferred Experience leading collaboration and driving sales strategy initiatives Experience demand planning expertise, improving pipelines and meeting sales metrics and goals Knowledgeable in contract negotiations Experience managing a CRM system with a team of salespeople Candidates with experience in Industrial Manufacturing of custom solutions preferred #LI-JH1 Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $104k-131k yearly est. 4d ago
  • Inbound Customer Service Agent - Consumer Relations (Remote)

    GE Appliances, a Haier Company 4.8company rating

    Remote or Austin, TX Job

    At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ . Interested in joining us on our journey? Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances. During that time, we have developed a culture of celebrating and rewarding our employees! We are leaders in positioning talent for exciting career paths and promotional opportunities. At ASI, our mission is to create happiness and well-being in every home. Opportunities are available for candidates residing within these states: Utah, South Dakota, Texas, Oklahoma, Tennessee, Mississippi, Kentucky, Ohio and South Carolina. Benefits & Perks: Paid on-the-job training and mentoring Work-from-home opportunities (equipment provided) No weekend shifts Paid time off Medical, dental, vision, and prescription benefits eligibility on day 1 of employment 401(k) program with a company match Short-term and long-term disability Life insurance Appliance discount program Tuition reimbursement Gym membership reimbursement Career growth opportunities **Position** Inbound Customer Service Agent - Consumer Relations (Remote) **Location** USA, Rapid City, SDUSA, Austin, TX, USA, Columbia, SC, USA, Columbus, OH, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN, USA, Oklahoma City, OK, USA, Salt Lake City, UT, USA, Sioux Falls, SD **How You'll Create Possibilities** Job Description As a **Remote** **Consumer Advocate** with ASI/GE Appliances, you will resolve escalated customer service issues. In your role you will create an outstanding quality service experience for the GE Appliance consumer, advocating with multiple internal departments on their behalf for reasonable and satisfactory resolutions. This position is an excellent opportunity for those wanting to positively impact the owner's experience and wish to start an exciting career! + We offer a base rate of **$17.00/hour+ incentives** based on your quality scores - paid weekly. + Training requires a 10-week full-time shift Monday-Friday 8:30 AM- 5:00 PM (CST). + After training, you can expect to work an 8-hour shift between the business hours of 7:00 AM to 6:00 PM (CST), Monday through Friday. After 10 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: + Take ownership in resolving escalated customer concerns, including capturing all the facts surrounding complaints, following the outlined steps to resolve issues, data management, and responding to all letters of inquiry. + Follow up with customers using phone, email, or text to resolve appliance-related concerns, and close out cases with successful actions. + Find creative solutions that are in the best interest of the customers and GE Appliances when negotiating and implementing concessions. + Interact and coordinate with all necessary stakeholders to successfully resolve consumer issues, i.e., zones, dispatchers, technicians, etc. + Gather information from various resources and surface concerns with suggested resolutions to the Team Leader or Team Manager. + Complete consumer reviews for satisfaction before case closure. + Meet work schedule demands and obligations with compliance, integrity, and according to values, processes and policies **What You'll Bring to Our Team** **Position Requirements** + High School Diploma or GED + Minimum of 1-year Call-Center experience + Minimum of 2-years Escalated Customer Service experience + Ability to communicate effectively in English is a requirement + Excellent written & verbal skills + Moderate to advanced computer skills; navigating multiple online applications + Exceptional organizational skills; ability to effectively multi-task + Ability to handle high-volume calls while simultaneously handling multiple online applications + Previous experience working from home (preferred) **Soft Skills ** + Passion for helping customers and problem-solving + Flexible with the ability to take direction from management yet work independently to achieve goals + Active listening skills and the ability to ask questions + Conflict resolution skills; negotiation skills; and time management skills + Flexibility, being the ability to adapt to change. Critical thinking skills + Desire to work in a team environment towards common goals + Ability to remain calm and show empathy while handling challenging customer concerns **Requirements for Remote Work Environment** + Remote work opportunities subject to business needs. Otherwise, a normal office environment with lighting and climate-controlled temperatures. + A local internet provider and an ethernet connection: no Satellite, Pre-paid, or DSL internet connections allowed due to security issues + Internet Speed Requirements: + Ping 50 Mbps or lower + Download 50 Mbps or higher + Upload 15 Mbps or higher **Our Culture** Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S _If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to *******************************_
    $17 hourly 13d ago
  • Business Development Manager

    Ingersoll Rand 4.8company rating

    Remote or Jacksonville, FL Job

    Business Development Manager BH Job ID: BH-2268-18 SF Job Req ID: Business Development Manager Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Business Development Manager Location: Remote in US About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: The Territory Sales Manager (TSM) is an individual contributor within the Sales function in North America (USA and Canada). This position is responsible for promoting and selling gear and centrifugal pumps to customers across diverse segments (including but not limited to chemical and petrochemical transfer, transportation, energy, medical, construction and mining equipment, etc.). The position develops new business opportunities by leveraging traditional and contemporary prospecting methods and wins new business by successfully applying solution-based selling best practices, leveraging our internal support teams, and working closely with distribution partners. The successful candidate is a collaborative, self-motivated and assertive team member, acting as trusted advisor to both internal and external stakeholders, with the ability to build business in new and existing markets. Responsibilities: * Develop strategic business plans in collaboration with internal teams, fostering market penetration and growth of distributors to achieve ambitious sales targets. * Collaborate closely with distributors to identify and pursue prospects, cultivating new business opportunities. * Lead pricing negotiations, technical specifications, and formal quotation processes for significant deals, ensuring effective execution by supporting distributors. * Utilize CRM to track the status of inquiries, quotes, bids, and customer interactions, for streamlined sales process. * Engage with existing and potential customers both in-person and virtually, delivering compelling presentations at various sales stages. * Investigate and proactively communicate low or eroding margins due to competitive pricing, keeping management informed. * Provide valuable feedback on territory to the Manager on customer needs, competitive offerings, pricing strategy, and initiatives to drive profitable growth within the assigned scope. * Qualify leads and conduct regular Monthly and Quarterly Business Reviews (MBRs and QBRs) to assess performance and strategize for continuous improvement. * Other responsibilities as assigned or required. Requirements: * 5+ years of sales experience * Previous experience inclusive of prospecting, securing, and managing large channel partners with annual sales over $250,000. * Previous experience in technical sales and solution sales with gear and centrifugal pump technologies, positive displacement pumps in general, or related products preferred. * Proficiency in a variety of software programs including Microsoft Office, CRM and ERP software required. * Must demonstrate high energy level and commitment to setting and achieving goals. Core Competencies: * Product Knowledge: Possess and/or acquire gear and centrifugal pump technology knowledge. * Technical Sales: Uses technical knowledge to assess the potential application of company products, recommending solutions that meet customer needs, and advance the sales process. * Communication and Stakeholder Management: Effective communication with various stakeholders on a technical level, including Engineering, Purchasing, Customer Service, Quality, Project Team, and top management. Must be skilled at collaborating closely with customers in their development/validation processes and guide pump specification and selection process favorably. Preferences: * Bachelor's degree in Engineering, Business, or related degree * Experience traveling extensively in the assigned area and working with distributors. Travel & Work Arrangements/Requirements: * The role will be a remote position, with up to 50% travel based on client and manager needs. Pay Range: The total pay range for this role, not including incentive opportunities, is $100,000 - 130,000. The pay range takes into account a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation. What We Offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* TO APPLY: Please apply via our website ***************************** by May 18, 2025 in order to be considered for this position. What we Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
    $100k-130k yearly 37d ago
  • Senior Oracle Apps DBA (remote)

    Johnson Controls, Inc. 4.4company rating

    Remote or Milwaukee, WI Job

    hat you will do Johnson Controls is seeking a Senior Oracle Apps DBA! You will be responsible for the administration, monitoring, and support of Oracle E-Business Suite applications and the associated Oracle databases. This role involves ensuring the optimal performance, security, and availability of the applications and databases to meet business requirements. This is a remote opportunity for the right candidate, but you must be a US citizen and live in the US. How you will do it * Install, configure, and maintain Oracle E-Business Suite applications and Oracle Database environments. Set up and manage application servers, database instances, and related components. * Monitor and tune Oracle databases for optimal performance, including the application of best practices for database configuration and maintenance. * Manage database storage, backup, recovery, and disaster recovery strategies. * Implement and manage Oracle Data Guard for high availability and replication. * Analyze and optimize SQL queries and PL/SQL code to improve application performance. * Use Oracle performance tuning tools to monitor and enhance database efficiency. * Define and implement database security policies, including user roles, permissions, and access controls. * Conduct regular security audits and implement security patches for both the database and applications. * Plan and execute upgrades and patches for Oracle E-Business Suite and Oracle Database, including testing and validation of new versions. * Coordinate application downtime with stakeholders to minimize business impact during upgrades. * Support and Troubleshooting: * Provide technical support to application users and troubleshoot issues related to Oracle Applications and databases. * Collaborate with application developers to resolve database-related development issues. * Maintain comprehensive documentation for database architecture, configurations, processes, and procedures. * Create regular reports on database performance, security incidents, and system health. * Work closely with cross-functional teams, including application developers, network administrators, and IT support, to ensure smooth application and database operations. * Participate in project teams for new application deployments or system enhancements. * Implement monitoring solutions to proactively track database and application performance, resource utilization, and error logs. * Set up alerts for critical issues and respond promptly to incidents. What you will need Required * Bachelor's degree in Computer Science, Information Technology, or a related field. * 7+ years of experience as an Oracle DBA, with a focus on Oracle E-Business Suite. * Proven experience with Oracle R12 and related technologies. * Strong proficiency in SQL and PL/SQL. * Experience with Oracle tools such as RMAN, Oracle Enterprise Manager, and SQL Developer. * Familiarity with Oracle Cloud services and database management. * In-depth knowledge of performance tuning methodologies and tools. * Excellent analytical and troubleshooting skills to diagnose and resolve complex database issues. * This role may require on-call support and occasional after-hours work to perform system maintenance or upgrades. * Must be a US citizen. No sponsorship is available for this position. Preferred * Oracle Certified Professional (OCP) or similar certifications are highly desirable.
    $85k-104k yearly est. 3d ago
  • Salesforce Project Manager

    Ingersoll Rand 4.8company rating

    Remote or Quincy, IL Job

    Salesforce Project Manager BH Job ID: 2067 SF Job Req ID: 12648 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Salesforce Project Manager Location: Remote About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: This position will play a vital role in ensuring the success of key transformational technology deployments planned across our digital technology landscape, with primary focus being on the Americas (ITSA) business segment. Focused on sales, service and other customer experience functions, this individual will be responsible for the delivery and overall management of technology related projects related to the Salesforce platform and other related business technology applications. This role will directly impact business results by managing and overseeing the successful and timely execution of inter-related projects and initiatives therefore realizing the business case drivers for the overall business technology program. This position will be deeply involved in working with business leadership, key business users, business technology team members and system implementation vendors to ensure project requirements and scope are well documented and communicated to all stakeholders, timelines are set to achieve desired outcomes and overall project execution remains within scope and on budget. The ideal candidate will have a working knowledge of agile methodologies, SCRUM processes, and managing cross-functional work teams along with possessing a high aptitude for understanding business technology applications, primarily the Salesforce platform, along with a high capacity to learn new skills. Responsibilities: * Provide project management leadership to technology deployments around Salesforce and/or other business technology applications * Partner with business leadership, business technology team, Systems Implementation (SI) vendors and IT team members to ensure successful deployment * Develop project timeline and scope is in line with the business case definition * Maintaining project timeframes, budgeting estimates and status reports * Managing resources for projects, both internal and external to the company * Leading project SCRUM or other agile related processes * Oversee change management * Conducting risk assessments for projects Requirements: * High school diploma or GED required * 3+ years project management experience in IT related field required * Experience working with Agile Deployments required * Salesforce CRM experience required Core Competencies: * Strong change management skills * Strong influencing skills at all organizational levels * Collaborative and participative style * Team-oriented, proactive change agent with a hands-on, collaborative approach in developing * Demonstrated ability to extract best path forward from a broad set of information and alternatives * Comfortable working in and through ambiguity, with ability to create clarity * Strong organization skills and bias for action * Ability to drive business results through building effective partnerships with relevant stakeholders. Preferences: * Bachelors degree in Business Administration or Computer Science * Experience utilizing SCRUM framework preferred * Located in Central or Eastern Time zone is preferred Travel and Work Arrangements/Requirements: * Remote work with a preference of commutable to Quincy, IL or Davidson, NC. The pay range for this role is $90,000-$130,000 excluding incentive opportunities. The pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation. What we offer: At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit ************* TO APPLY : Please apply via our website ************ by 5/11/25 order to be considered for this position.
    $90k-130k yearly 29d ago
  • ERP (Infor CSD) Technical and Business Solutions Change Manager (Remote)

    Johnson Controls 4.4company rating

    Remote or Norman, OK Job

    Build your best future with the Johnson Controls Team. As a global leader in smart, health and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer: Competitive salary Paid vacation/holidays/sick time Company vehicle, Tools, and Equipment to complete all jobs Comprehensive benefits package including 401K, medical, dental, and vision care On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us out: A Day in a life of Johnson Controls What you will do: • The ERP Technical and Business Solutions Change Manager will initially engage in helping drive Factory Direct through the implementation of Infor CSD. Following implementation this role will continue to support changes to the ERP and help drive operational improvements while minimizing any disruptions to business operations. • A critical part of this role is facilitate organizational transitions to changes and improvements to the ERP by developing and implementing strategies to help employees adapt to changes, including but not limited processes, and policies, while minimizing disruption and maximizing positive outcomes. • Have a significant impact on achievement of operational goals by ensuring that any new upgrades to the ERP meets functional requirements, system compliance, and interface specifications. • This person will monitor incoming service requests, incidents and projects and ensure that they are completed in a timely and high-quality manner. While working with the business to interpret their needs and issues and effectively translating them to actionable requirements. • This individual will apply business process knowledge of assigned function with proven analytical and problem-solving skills to maximize the benefit of ERP investments and initiatives. What we look for: • Collaborate with the business to identify operational requirements and translate them into technical requirements and solutions using Infor CSD • Develop and maintain project plans, schedules, and budgets to ensure timely completion of projects, utilizing Jira project management software. • Provide technical support to end-users and troubleshoot issues related to Infor CSD • Maintain the implemented functionality of Infor CSD Cloud ERP modules through end user support. • Perform system analysis and testing, and create process flows to improve business processes, specifically within financial modules. • Responsible for the oversight and performance of the Infor Cloudsuite products. • Lead a team of CSD Operations Team in supporting and optimizing the Infor CSD platform and day-to-day business processes. Qualifications, Education and/or Experience • 3-5 years of Infor CloudSuite Distribution experience. • Organized and analytical, with the ability to interpret ERP processes (Infor Cloudsuite). • Proficiency with CloudSuite actions, forms, fields, relations, workflows, and data feeds is necessary; experience with ION and Data Lake/Data Fabric is a plus. • Must have at least one full cycle implementation of Infor CloudSuite Distribution from Infor SXE is desirable. Language skills • Ability to read and communicate verbally in English. Effectively teach others, and positively influence others through written correspondence and technical instructions. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $94k-115k yearly est. 18d ago

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